35
Troubleshooting Table
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer
Services.
Problem
Suggested Checks
Appliance does not start
Plug is properly connected to socket
Door is securely closed
“Start/Pause” button has been pressed
Water not filling
Plug is properly connected to socket
Door is securely closed
Water tap is turned on
Water intake hose filters not blocked
Water intake hose not trapped or kinked
No water visible in washing
drum
Not a fault
The water level should be below the bottom
of the glass
Water not pumped out
Drain hose not kinked
Drain pump not blocked
Water not pumped out after
last rinse in delicate fabrics
and wool wash programmes
Not a fault
A pause is programmed into washing
programme to prevent creasing of fabrics
To pump out water, proceed as described in
"The End of the Programme", p18
Water enters and pumps out
continuously
The end of drain hose is too low down
Strong vibrations during spins Appliance is properly levelled
Appliance is not too close to walls or
cupboards
Transit bolts not removed, or drum otherwise
locked in position
Excessive foam in drum,
flowing out of drawer
Detergent used is recommended for
automatic washing machines and not for
hand washing
Quantity of detergent used is as stated in
manual and no more
Water on floor
Water intake hose fittings not loose
End of drain hose still correctly positioned
Not all fabric conditioner used
or too much water left in
compartment
The detergent drawer syphons are correctly
fitted and not blocked
