DP321 User's Manual
- 33 -
1. The ribbon cartridge may not be installed properly. See “Installing the ribbon cartridge”.
2. The ribbon may be worn out. Replace the ribbon.
3. Check whether the gap adjust lever is too high, if so, please set the gap adjust lever to the
corresponding position according to the paper thickness.
Phenomenon 4: The printer makes a strange noise.
Solutions:
1. Turn off the printer and check for a paper jam, a ribbon jam, or other problems.
Phenomenon 5: The beeper sounds several times and the ONLINE indicator is off.
Solutions:
1. Switch off the printer and power on again.
2. If the
ONLINE
lindicator stays off, check for a paper jam or ribbon jam. If it does, turn the
printer off and clear the jam.
3. If an error occurs when you switch between cut sheets and tractor paper, make sure the
paper select lever is in the correct position.
4. If the printer still does not work correctly, turn off the printer and contact your dealer or a
specified CD-R King service center.
z
The print is faint or uneven
Phenomenon 1: Printed characters have parts missing at the top or bottom.
Solutions:
The ribbon cartridge may not be installed properly. See section 1.5.2.
Phenomenon 2: The printout is faint.
Solutions:
The ribbon may be worn out. Replace the ribbon.
z
The ribbon can not move smoothly.
Solutions:
The ribbon may be worn out. Replace the ribbon.
z
Dots are missing in printed characters or graphics
Phenomenon 1: A line of dots is missing in the printout.
Solutions:
The print head may be damaged. Stop printing and contact your dealer or a specified
CD-R King service center. To have the print head replaced.
Phenomenon 2: Dots are missing in random positions.
Solutions:
The ribbon may be damaged. Replace a new one.
z
Printed characters are not what you expected
Phenomenon 1: The fonts or characters you sent with your software did not print.
Solutions:
Check whether the driver is correctly configured for your printer. For instructions, see
“Installing the printer driver”.
Phenomenon 2: The font selected on the control panel can not be printed.
Solutions:
Your software may be overriding your control panel setting. Use the font setting in your
software program.
z
The print position is not what you expected
Phenomenon 1: The original print position is not correct or the bottom part of one page is
printed at the top of the next page.
Solutions:
Summary of Contents for DP321
Page 1: ...DP321 ...
Page 50: ......
