11. TROUBLE SHOOTING
There may be various reasons for the abnormal operation of JB-99. Please refer to the trouble-shooting guide
below. For continuing problems with JB-99, contact your local dealer or CAVS USA Inc for a repair service.
Symptoms
Reasons
Remedies
No power to the unit even after
Power plug is not properly
Check that the power plug is well
POWER
button
is
pressed.
connected
plugged
in.
Front panel buttons and remote
Power is not connected properly.
Pull out the power plug and after a few
controller buttons are not working
seconds plug in again.
Disc is loaded but FLT screen
Disc is loaded upside down
Reload the disc in correct position
does not display any information
Disc
is
un-clean
or
scratched
Clean the disc before loading or
use
an
alternate
disc
No sound from speakers
Audio output terminal is not
Check the connections of audio output
tightly
connected.
terminal.
Amplifier is not working.
Check the power and volume level of
amplifier
The unit is in mute mode.
Press the MUTE button to release the
audio
output
Abnormal sounds from
Audio output terminal is connected
Connect the audio output terminal to
speakers
to
record
terminal of amplifier
disc or AUX terminal of amplifier.
One audio output terminal is not
Check the terminal to amplifier
correctly
connected to the amplifier.
Scratched
or
unclean
disc.
Clean the disc or use an alternate disc
Dirty audio output terminal or audio input Clean the terminals before reconnecting
terminal
of
amplifier.
Howling noise while playing
Noise from microphone input
Place the microphone away from
Speakers
No video picture on TV
The disc is not a Video-CD
Use a Video CD
Video output terminal is not connected
Connect the video output terminal to
to the input terminal of TV
video input terminal of TV
Incompatible RF modulator
Use an alternate RF modulator to
(for TV with only coaxial video
connect the video output terminal
input).
into
coaxial
video
input.
Screen distortion when
External video source is
Go to Menu and then 4. System Setup
JB-99 is turned on
set on.
to change the video source from
external to internal.
Incorrect
video
mode.
Turn off the unit and then correct the
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