CommandPro
®
General Purpose & Safety Applications
User Manual
22
9M02-9028-A031-EN
Rev 4
7.3
Receiver Troubleshooting
Note:
Before troubleshooting, we recommend that power to the controlled equipment is isolated and that all
tag/lockout procedures applicable to your facility are applied.
WARNING
Throughout the troubleshooting procedure, work is performed within the receiver cabinet while the
system is powered. Certain points in the cabinet contain dangerous voltages. Use extreme caution
when working inside the enclosure with power on.
Follow the steps below when troubleshooting the CommandPro
®
receivers. Refer to
1. Check the POWER LED indicator. If POWER LED is not illuminated:
a. Verify that proper voltage is present at AC X1/+DC and AC X2/-DC.
b. If voltage is present, check or replace F1.
c. If POWER LED is not illuminated, send the receiver to Cattron for repair.
2.
Activate the transmitter by pressing any command switch (press ‘ON’ in maintained link mode).
a. If the receiver SIGNAL LED remains off, test the transmitter.
b. Verify the identity code is the same for the transmitter and receiver. Check the ID code tags on the
transmitter and receiver, or use the RAC16A Series Programmer to read the ID codes.
c. Contact Cattron at
3. Only some functions are operating:
a. Check if the relay LEDs come on for the inoperative functions.
b. Check the output voltage of the respective relays and the electrical circuits.
c. Check the condition of the transmitter switches.
d. Check the configuration sheet to verify the function has been programmed to the needs of the
equipment.
4. You are experiencing intermittent operation:
a. Check all connections and make sure the terminal strips are firmly snapped in place.
b. Check the antenna connections.
c. On AC systems, ensure that noise suppression devices have been placed across the coils of all
contactors.
5. Operating Range is short:
a. Check all antenna connections and transmitter operation.
b. On new installations, verify the receiver antenna is placed properly. If necessary, use an antenna
extension kit to relocate the antenna to a more favorable location.
!