Catler ES 8011 SE, Instructions For Use Manual, Page: 37 / 44

37
TROUBLE SHOOTING GUIDE
PROBLEM POSSIBLE CAUSE SOLUTION
No steam is generated. Machine is not turned on. Ensure the machine is
plugged in, switched on at
the power outlet and the
POWER button is pressed.
Water tank is empty. Refer to ‘Filling the Water
Tank’ part.
Control Dial not in ‘ ’
position.
Turn the Control Dial to the ‘
’ position.
Steam Wand is blocked. Use the pin on the cleaning
tool to clear the opening.
If the steam wand continues
to be blocked remove the
tip of the steam wand using
the spanner in the middle
of the cleaning tool. Refer to
‘Cleaning the Steam Wand’
part.
No hot water Water tank is empty Fill the tank
Milk is not smooth after
texturing. Not enough steam. Steam wand may be
blocked. Refer to ‘Cleaning
the Steam Wand’ part.
Use cold fresh milk, refer to
‘Texturing Milk’ part.
Machine is not working. The safety thermal cut out
may have activated due to
the pump overheating. Turn
the machine off and allow to
cool for about
30-60 minutes.