Catler ES 8011 SE, Instructions For Use Manual, Page: 35 / 44

35
TROUBLE SHOOTING GUIDE
PROBLEM POSSIBLE CAUSE SOLUTION
Coff ee is too cold. Cups were not preheated. Preheat cups. Refer to
‘Pre-heating Cup or Glass’
part.
The milk was not correctly
textured. When the base of the jug
becomes too hot to touch
this is when milk is heated
at the correct temperature.
Refer to ‘Texturing Milk’ part.
No crema. Coff ee is not tamped fi rmly
enough. Refer to ‘Coff ee Dose and,
Tamping’ part.
Coff ee grind is too coarse Ensure you use a suitable
espresso grind. Refer to ‘The
Grind’ part.
Ground coff ee is not fresh. Change to freshly roasted
beans. Refer to ‘Bean
Freshness’ part.
Filter holes are blocked. Use the fi ne pin on the
cleaning tool to clear the
holes. Refer to ‘Cleaning The
Steam Wand’ part.
Machine is making
pulsing/pumping sound
while extracting coff ee or
steaming milk. The machine is carrying out
the normal operation of the
15 bar Italian pump. No action required as this
is the normal operation of
the machine.