Smart computer operation is abnormal. What should I do?
Restart your smartphone.
Why is smart computer sometimes in sleep mode when I go back to my bike after leaving it
for a while?
When the smartphone moves away from the bicycle even for a
short time, smart computer may automatically enter sleep mode.
Clicking smart computer will make it enter smartphone search
mode, allowing you to reconnect to your smartphone.
Sleep
Why can't I measure without a speed sensor?
You may have to wait a little longer after starting measurement.
• Your smartphone may take a while to acquire GPS in some cases.
Wait somewhere outdoors for a while before starting.
* The time it takes to acquire GPS will depend on your smartphone.
The location or weather may not be appropriate for acquiring a GPS signal.
• If your smartphone's GPS connection is lost, smart computer can no longer perform
measurement.
* For information on how to acquire a GPS signal, refer to your smartphone instruction
manual.
I lost the connection between my smartphone and a connected device
(smart computer or sensor). How do I reconnect them?
If you cannot reconnect to the sensor
Press the reset button on the sensor.
If this does not resolve the issue, restart your smartphone.
If you cannot reconnect to the smart computer
Cateye Cycling™ may have terminated abnormally.
• Start Cateye Cycling™.
If this does not resolve the issue, try the procedure below:
• Restart your smartphone.
• Press the
AC
button on the back of the smart computer. (Restart operation)
The sensor battery may be flat.
• Replace the battery with a new one.
Battery replacement : Optional sensors
The magnet may not be in the correct position relative to the speed sensor or speed
(cadence) sensor (ISC).
Refer to the sensor instruction manual and attach the sensor correctly.