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Casio QT-8000, Service Manual

The Casio QT-8000 service manual provides detailed instructions on how to efficiently operate and troubleshoot this versatile POS terminal. Download the free manual from manualshive.com to access valuable information for maximizing the performance of your Casio QT-8000. Ensure smooth operations with this essential resource at your fingertips.

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EXPLODED VIEW (QT-8000)

Summary of Contents for QT-8000

Page 1: ...SERVICE MANUAL 15 TFT LCD POS Terminal without price QT 8000 EX 964 NOV 2004 QT 8000 Ver 1 AUG 2005 INDEX...

Page 2: ...AND SOFTWARE INSTALLATION 26 5 11 AWARD BIOS SETUP 26 5 12 TOUCH SCREEN 45 5 13 ETHERNET INTRODUCTION 46 6 DIAGNOSTIC OPERATION 48 6 1 INSPECTION OF A LAN 48 6 2 INSPECTION OF USB 48 6 3 INSPECTION OF...

Page 3: ...e QT 8000 features desktop free standing and wall mounting for a wide variety of applications A unique cable management device is also provided to trim the operation environment In conformity to IPX1...

Page 4: ...G B 5 Titling Angle 15 75 degrees 3 IButton By using the electronic key equipped with a DS1990A the iButton magnetic probe can be used as the access control to the POS terminal 4 LED LENS LED lens co...

Page 5: ...ght and left sides of the LCD panel User can adjust the display angle of the LCD panel up and down by turning the hinge 11 Cable Management Shroud The shroud is made of a mixture of PC and ABS materia...

Page 6: ...ck Accuracy is within 60sec monthly at 25 C I O system Front side 1 x Power LED Green Color 1 x HDD LED Orange Color 1 x MSR 1 x iButton Magnetic Probe Rear side 1 x DC19V input Jack 1 x DC Power Swit...

Page 7: ...g packing material Operating Temperature 0 C 35 C under humidity at 10 90 RH Storage Temperature 25 C 65 C under humidity at 10 95 RH Regulation 1 EMC CLASS A CE FCC VCCI C Tick 2 Safety PSE UL cUL CB...

Page 8: ...r switch 1 5 I O Outlets The following diagram shows the I O arrangement Bottom Panel Side Panel 5 Mouse 6 4 x USB 2 0 7 4 x COM ports 8 Second VGA 1 Ethernet 10 100 Base T 2 MIC 3 Audio Out 4 Keyboar...

Page 9: ...tomer for mounting to the base QT 6061CB Display 5 meter cable for customer QT 6062CB Remote printer UP 360 Printer cable PRT CB 8A Length 3m Printer cable PRT CB 8B Length 5m Cash Tray CTR 53 Tray Li...

Page 10: ...8 2 DISASSEMBLY STEP 1 Remove HDD Cover STEP 2 Remove HDD Pull out the HDD cable Release the 4 screws...

Page 11: ...9 STEP 3 Remove Card Reader Cover STEP 4 Remove Back Cover Release the 3 screws Release the 15 screws...

Page 12: ...10 STEP 5 Remove Chassis_T STEP 6 Remove CF Board MSR Board Release the 6 screws Release the 5 screws...

Page 13: ...11 STEP 7 CF Board MSR Board STEP 8 Release the I O connectors copper pillars CF Board MSR Board Release the 12 copper pillars...

Page 14: ...12 STEP 9 Remove Main Board STEP 10 Main Board Release the 5 copper pillars Release the 4 screws...

Page 15: ...13 STEP 11 Remove Inverter Board STEP 12 Inverter Board Release the 2 screws...

Page 16: ...14 STEP 13 Remove the Control Board of Touch Panel STEP 14 Control Board of Touch Panel Release the 2 screws...

Page 17: ...15 STEP 15 Remove Base STEP 16 Remove LCD Panel Remove 14 screws Remove 4 screws from both side of system base...

Page 18: ...16 STEP 17 Remove Touch Panel Remove Touch Panel...

Page 19: ...carton box After unpacking the carton place the system on a raised surface and carefully inspect the system for any damage that might have occurred during shipment If there are damaged or missing par...

Page 20: ...18 5 6 7 8 9 10...

Page 21: ...nents are sensitive to the static electric charge 3 Disconnect the power cord from the QT 8000 before any installation Make sure both the system and the external devices are turned off and the QT 8000...

Page 22: ...e are two types for the display set for customer QT 6060D To install Type A 1 Remove two screws at the bottom and then the cover 2 Remove five screws at the bottom and then the metal bracket 3 Connect...

Page 23: ...and then the metal bracket 2 Fix the metal bracket for type B to the main unit with double sided tape Position to be fixed Align the metal bracket in the center of the main unit and fix it where it i...

Page 24: ...1 Turn the QT 6060D over 2 Remove four pan head screws which are fixed in STD POLE This separates DP STAND ASSY 3 Remove four tapping screws to remove the chas sis from the STAND ASSY 4 Fix STD POLE...

Page 25: ...m are assured by Casio as the QT 8000 system any local modification of the CPU DRAM HDD jumper setting on the motherboard or system components by customer will not be applicable for Casio s guarantee...

Page 26: ...and remove the HDD 2 Reinstall the new HDD on the bracket The four rubber stands act as cushions to lessen the vibration which usually causes damage to a mechanical device like a HDD 3 Connect the ID...

Page 27: ...a high performance Ethernet RJ 45 interface For network connection just plug in one end of cable of a 10 100 Base T hub to the standard Ethernet phone jack The pin assignment of the RJ 45 is listed b...

Page 28: ...nvert the parallel port to the IDE interface 5 11 Award BIOS Setup Starting Award BIOS Setup As POST executes the following appears Hit DEL if you want to run SETUP Press Del to run Award BIOS Setup 5...

Page 29: ...aster IDE Primary Slave IDE Secondary Master IDE Secondary Slave Video Halt On Base Memory Extended Memory Total Memory IC25N020ATMR04 0 NEC CD ROM DRIVE 282 None None EGA VGA All But Keyboard 640K 49...

Page 30: ...ed number of cylinders number of heads write precompensation factor landing zone and number of sectors Drives whose specifications do not accommodate any predefine type are classified as type USER Siz...

Page 31: ...mode CGA 80 Color Graphics Adapter power up in 80 column mode MONO Monochrome adapter includes high resolution monochrome adapters HALT ON This category allows user to choose whether the computer wil...

Page 32: ...how Enabled Enabled Enabled HDD 0 Disabled Disabled Enabled On Fast Disabled 6 250 Setup Non OS2 Enabled Disabled Menu Level Allows you to choose the VIRUS warning feature for IDE Hard Disk boot secto...

Page 33: ...ols Gate A20 And when Fast was set the chipset controls Gate A20 TYPEMATIC RATE SETTING Enable this item if you wish to be able to configure the characteristics of your keyboard Typematic refers to th...

Page 34: ...hether video BIOS will be copied to RAM However it is optional depending on chipset design Video Shadow will increase the video speed OS SELECT FOR DRAM 64MB Select the operating system that is runnin...

Page 35: ...t PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults Descriptions on each item above are as follows 1 Current FSB Frequency This field display...

Page 36: ...ral Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults Table 2 AGP P2P Bridge Control sub menu Descriptions on each item above are as follows 1 AGP Aperture Size Select the size of Ac...

Page 37: ...PCI write buffer before the CPU must wait for the PCI bus cycles to finish When Disabled the CPU must wait after each write cycle until the PCI bus signals that it is ready to receive more data 2 PCI...

Page 38: ...S CMOS Setup Utility Integrated Peripherals Item Help VIA On Chip IDE Device VIA On Chip PCI Device SuperIO Device Press Enter Press Enter Press Enter Menu Level Move Enter Select PU PD Value F10 Save...

Page 39: ...elect Disabled to deactivate this interface 2 OnChip IDE Channel 1 The chipset contains a PCI IDE interface with support for two IDE channels Select Enabled to activate the secondary IDE interface Sel...

Page 40: ...p Utility VIA On Chip PCI Device Item Help USB 2 0 Support VIA AC97 Audio VIA OnChip LAN OnChip USB Controller USB Keyboard Support Enabled Auto Enabled All Enabled Disabled Menu Level Move Enter Sele...

Page 41: ...0 2E8 IRQ11 378 IRQ7 SPP EPP1 7 3 Menu Level Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults Descriptions on each item ab...

Page 42: ...Off Option Video Off Method MODEM Use IRQ Soft Off by PWR BTTN Ac Loss Auto Restart IRQ Event Activity Detect Enabled User Define Disabled Suspend Off V H SYNC Blank 3 Delay 4 Sec Off Press Enter Men...

Page 43: ...mode VIDEO OFF METHOD This category determines the manner in which the monitor is blanked V H SYNC BLANK This selection will cause the system to turn off the vertical horizontal synchronization ports...

Page 44: ...D This item allows you to determine install PnP OS or not RESET CONFIGURATION DATA Normally you leave this field Disabled Select Enabled to reset Extended System Configuration Data ESCD when you exit...

Page 45: ...setting Phoenix Award CMOS Setup Utility PC Health Status Item Help CPU Warning Temperature CPU Temperature CPU Fan Speed SYS Fan speed Vcore 3 3V 5 V 12V VBAT V 5VSB V Shutdown Temperature Disabled...

Page 46: ...etup Utility Frequency Voltage Control Item Help Auto Detect DIMM PCI Clk Spread Spectrum CPU Clock Intel CPU Ratio Enabled Enabled 100 Default Menu Level This item is for VIA C3 CPU Ratio adjustment...

Page 47: ...e QT 8000 system 5 12 2 Installation This section describes the installation procedure for the Windows Driver Disk There are two steps to install the touch screen drivers into the QT 8000 system Step...

Page 48: ...ettings Choose Control Panel from the left and the following window appears on your display 2 Access the System Properties window Double click on System icon and then choose Device Manager from the me...

Page 49: ...Network Information Right after completing the network adapter installation the system displays the network window requiring you to fill up your computer s name the workgroup it will appear in and a s...

Page 50: ...e inspection also appears Check the performance of 100Base T Note Install the inspection program on the counter machine separately as TestLANsv exe 6 2 Inspection of USB Make sure that the OS Windows...

Page 51: ...ection starts After each COM port inspection OK appears if the result is OK and NG appears if not 6 4 LCD inspection Make sure that the OS Windows XP 2000 is installed on the computer before performin...

Page 52: ...marks appear as shown in the touched screen A mark which should be inputted next turns black If correctly inputted a mark turns blue If not a mark turns red Note Make sure to touch the center of the...

Page 53: ...gnostic program Download the diagnostic program from the latest service CD Diagnostic Program TestHDD exe Perform the RTC time keeping function inspection Check that the Time in the RTC functions norm...

Page 54: ...52 7 CIRCUIT EXPLANATIONS 7 1 Explanations of each block System Major Parts Refer to the following diagram to identify the major parts that make up the QT 8000...

Page 55: ...S_T 20 015 03300001 Upper metal chassis 15 PACKING 30 055 15130001 Water resist cover 16 BACK_COVER 30 002 12930001 Plastic Back cover 17 HDD EHD20000 2 5 T 2 5 inch hard disk drive with 20Gbytes form...

Page 56: ...0001 Side HDD cushion 36 HDD CUSHION B 30 013 15230001 Side HDD cushion 37 HDD CUSHION C 30 013 15330001 Side HDD cushion 38 HDD CUSHION D 30 013 15430001 Side HDD cushion 39 SPRING EMI 20 009 1410700...

Page 57: ...55 7 2 Block diagram 1 System Connection Diagram...

Page 58: ...56 2 System block diagram...

Page 59: ...57 7 3 Jumper Setting The default setting of the motherboard for QT 8000 is as follow EX964 Overview and Jumper switch...

Page 60: ...jumper can be combined into sets that called jumper blocks When the jumpers are all in the block you have to put them together to set up the hardware configuration The figure below shows how this look...

Page 61: ...RT RI VOLTAGE SELECTION JP2 COM1 PIN9 COM2 PIN9 COM3 PIN9 and COM4 PIN9 RI and 5V 12V Voltage Selection The selections are as follows SELECTION JUMPER SETTING Pin Closed JUMPER ILLUSTRATION RI 13 14 5...

Page 62: ...60 5V 4 6 12V 2 4 RI 17 18 5V 7 9 COM3 12V 9 11 RI 19 20 5V 8 10 COM4 12V 10 12...

Page 63: ...pin closed JUMPER ILLUSTRATION RS 232 Open RS 422 1 2 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 RS 485 1 3 4 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Manufactory default RS 232 7 3 4 CPU SPEED SELEC...

Page 64: ...EPPCI IRQ Selection The selections are as follows SELECTION JUMPER SETTING pin closed JUMPER ILLUSTRATION PCI_IRQB 1 2 default PCI_SERIRQ 2 3 Default PCI_IRQB 7 3 7 JCN setting For Manufactory default...

Page 65: ...FF system then disconnects the power cord Insert the power cord back into the inlet connector then turn ON the system Power The connection of female jacks to the power supply inlet connector is loose...

Page 66: ...erter cable Defective LCD panel and or inverter Replace the LCD panel and or inverter Defective CPU card Replace the CPU card of the system Incorrect BIOS version Upgrade the BIOS version Consult CASI...

Page 67: ...ontrol board to CN1 of the system of the 7 pin touchscreen control cable Adjust and install the touchscreen control cable property Loose touch connection on J3 of the touchscreen control board Pull ou...

Page 68: ...e range 90 VAC 264 VAC c Input frequency range 47 Hz 63 Hz 3 Output a Output rated voltage 19V DC b Output current 6 32 A 4 Mechanical characteristic a Dimension length x width x height 167 mm x 65 mm...

Page 69: ...Parts Supply published separately 3 The numbers in item column corespond to the same numbers in drawing 4 CASIO does not supply the spare parts without parts code 5 Remarks Q ty Quantity used per unit...

Page 70: ...68 24 22 17 48 13 2 1 30 45 43 52 42 41 40 38 39 44 47 21 23 26 36 27 46 29 31 51 50 28 37 34 10 6 7 5 20 16 14 9 32 35 33 49 8 6 12 11 3 53 4 15 18 25 19 EXPLODED VIEW QT 8000...

Page 71: ...30 013 15530001 1 1 AD C N 24 1019 1023 CARD_READER_COVER 20 004 03107001 1 1 AO C N 25 1019 1699 HDD COVER EC 6300 HDD COVER 1 1 AZ C CASIO sales options 26 1 X 26 MSR QT 6046MCR N 27 1019 1022 CAML...

Page 72: ...70 28 27 26 21 14 21 20 19 18 15 32 31 29 30 11 10 9 8 7 1 37 2 4 5 6 12 16 15 13 39 25 17 38 22 23 40 30 24 34 36 35 33 14 3 EXPLODED VIEW DL 3401...

Page 73: ...T SUPPLY 17 DRAWER SUB ASSY ZD52820 1 NOT SUPPLY N 18 9487 0967 LINK ZD52864 1 C 19 5430 0208 E RING 3 1 C N 20 9487 0968 UNLOCK UNIT ZD52860 1 C 21 1907 7930 SPRING UNLOCK ZD00254 2 C 22 1906 4150 RI...

Page 74: ...Ver 1 Aug 2005 Correction of model cover page 67 CASIO COMPUTER CO LTD Overseas Service Division 6 2 Hon machi 1 Chome Shibuya ku Tokyo 151 8543 Japan...

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