Dust Detective
11
Service
It is recommended that the unit is serviced annually, more frequently when used in areas of high dust
concentrations.
CASELLA’s in house service department offers a comprehensive range of
repair and calibration services,
designed to affect a fast and efficient back-up for all our Products. The service department is operated under
the scope of our BSI registration for Products manufactured by us. We will however, undertake the repair of
other manufacturers’ equipment.
For further information
please contact CASELLA’s Service Department at our Bedford premises. We will be
happy to Provide quotations for individual repairs or provide annual maintenance under contract.
We recommend factory service by technicians trained and equipped to repair your instrumentation.
Should you wish factory repair/calibration please complete a ‘Returns Material Authorisation’ online form
http://rma.casellameasurement.com/
to obtain an RMA number.
Send your equipment in suitable transit packaging, insured to full value and ship pre-paid. Please quote the
RMA number with any accompanying paperwork which will help us to identify the correct number of items
and what needs to be done.
Send to:
CASELLA Service Department
Regent House
Wolseley Road
Kempston
Bedford
MK42 7JY
If purchased outside the United Kingdom, please return to your distributor.
