Troubleshooting Your Grill
GENERAL TROUBLE SHOOTING
You should inspect the burners at least once a year or immediately if any of the following conditions occur:
• The smell of gas.
• Flames appearing mostly yellow. (some yellow at the tips is OK)
• The grill will not get hot enough.
• Burners make a snapping noise.
• The grill heats unevenly.
SPIDER AND INSECT WARNING
Spider and insects can nest in the burners of this or any other grill and cause the gas to flow from the front of
the burner. This is a very dangerous condition which can cause a fire to occur behind the valve panel, thereby
damaging the grill and making it unsafe to operate. We recommend you check the grill and remove any
spiders, insects and webs at least once a year to reduce this risk.
BEFORE CALLING CUSTOMER SERVICE
If the grill does not function properly, use the following checklist.
Problem
Grill will not light when the igniter button is pushed.
SOLUTION
• Is your gas supply turned on?
• Is there gas in your L.P. tank? Check your gas level.
• Is one of your burners turned on? Allow up to four seconds
of gas flow to ignite.
• Is your igniter working?
You should hear a snapping sound when you press the
igniter?
If you hear a snapping sound can you see a spark at the
electrodes?
Note - You will need to remove your cooking grates and
flavor grids to see the electrodes.
• Check to see if your igniter battery is installed correctly with
the positive side to the outside.
• Check your igniter battery and replace if needed.
• Check for loose wire connections to the igniter or electrodes.
• Check to see if debris is blocking the electrodes.
• If the igniter is not working can you light the grill with a
match?
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