CAS BP-1100PLUS, Manual

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8) Error Messages
LED status
Ready Status
Beep Description Solution
Red
4 beeps
twice Print head is not
firmly closed. Re-open the print head and make
sure it closes tightly.
Red
(Flash)
Red
(Flash)
None
The temperature
of print head is too
high.
Wait for the print head temperature
drops to the normal temperature
range, printer will go back to the
standby mode and the LED light will
stop flashing.
Ribbon is not
installed, and
printer shows
error message.
Make sure the printer is in the Direct
Thermal mode.
Red
3 beeps
twice
Ribbon is used up
or ribbon supply
shaft is not
moving.
Replace with new ribbon roll.
Unable to detect
paper.
Make sure the movable sensor mark
is at the correct position, if the sensor
is still unable to detect paper, and
then go through Auto Sensing again.
Red
2 beeps
twice
Paper used up. Replace with new label roll.
Red
2 beeps
twice Abnormal paper
feed.
Possible causes: card tags or paper
fall into the gap behind the platen
roller, can’t find label gap/black mark,
black mark paper out. Please adjust it
according to actual usage.
Red
2 beeps
twice
Memory is full;
printer will print
out “Memory full.”
Delete unnecessary data in the
memory.
Red
2 beeps
twice
Can’t find the file;
printer will print
out “Filename can
not be found.”
Use “~X4” command to print out all
the files, and then check whether the
file exist and the file name is correct.
Red
2 beeps
twice
File name is
repeated; printer
will print out
“Filename is
repeated.”
Change the file name and download
again.
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