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12
COMMON TROUBLESHOOTING TECHNIQUES
SYMPTOM
POSSIBLE CAUSES
CORRECTIVE ACTION
Broken or loose ionizing wire(s)
Remove broken or loose wire and
replace with new wire
Dirty ionizing-collector cell
Clean as outlined on page 10-11
Rapid arcing or zapping
Damaged or bent collector plates
Straighten plates with needlenose
pliers or replace entire ionizing-
collector cell.
Excessive ozone smell
Dirty insulator caps on ionizing-
Clean with warm soapy water and
collector cell
rinse well
Air cleaner is wired directly to a
Qualified HVAC contractor must
120V power source
install AFS or rewire air cleaner
To the HVAC system blower
Excessive ozone smell
Loose high voltage connections
Repair or replace the component
Radio or television interference
Uncommon occurance --
check for good common ground
for air cleaner
Hissing or sizzling noise
Poor electrical contact
Ensure that there is a good
connection between the top of
the ionizing-collector cell and the
bottom of the contact board
assembly
Contact HVAC contractor
No power available
Reset circuit breaker
Replace fuse
Loose wiring at ON/OFF switch
Check for secure connection
Green LED light is not ON
Defective ON/OFF switch
Replace ON/OFF switch
ON/OFF switch not in ON position
Turn the unit ON
Loose wiring within power pack
Check for secure connections
assembly
Contact HVAC contractor
Broken or shorted electrical
Contact HVAC contractor
component
Excessive dirt build up on ionizing
Clean wires with alcohol and
wires
allow to dry thoroughly before
turning the unit ON
Contact board assemblies are
Replace contact board assembly
corroded or carbonized
Red LED light is not ON
Broken ionizing wire
Remove broken wire and replace
with new wire
Dirty ionizing-collector cell
Clean as outlined on page 10-11
Foreign object located between
Remove object from ionizing-
collector plates
collector cell
Damaged or bent collector plates
Straighten with a pair of needle-
nose pliers or replace cell
Insulators are corroded or
Replace insulators or ionizing-
carbonized
collector cell
Table 1
Summary of Contents for EACA 0014
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