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Carrier A180218C, Installation Instructions Manual

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Carrier A180218C Installation Instructions Manual Download Page 36

26

6. Service Menu

The Service menus contain a set of vital information. This information enables the
installer or service person to view a summary of what has been installed, etc. This
information is not covered in the Owner’s Manual.
To enter service menus, touch menu, then touch and hold the

SERVICE

icon, for at

least ten seconds, until the icon turns green. The following screens are available in

installation and service. To return to the previous screen, touch

BACK

. To exit the

Service menus, touch

DONE

.

NOTE

: See the Owner’s Manual for information regarding software upgrades.

NOTE

: The user “selection of temperature units” affects the user screens only. The

service screens use degree F only. The user “selection of temperature units” is
under the display icon on the main menu.

Summary of Contents for A180218C

Page 1: ...uipment for more details on system operations with specific pieces of equipment The features and functions outlined in the Installation Instructions reflect Version 1 3 or later software Occupancy sen...

Page 2: ...US Patents Carrierr U S Pat No 7 243 004 Carrierr U S Pat No 7 775 452 pointSETt U S Pat No 7 415 102...

Page 3: ...ble Time Synchronization 4 3 2 Set Dealer Information 5 4 Installation 6 4 1 Overview 6 4 2 Check Equipment 7 4 3 Location 7 4 3 1 Wall Control 7 4 3 2 Remote Room Sensors 8 4 3 2 1 Remote Room Sensor...

Page 4: ...ndoor Unit 17 5 2 Searching for Outdoor Unit 18 5 3 Indoor Evaporator Selection 19 5 4 Electric Heater Selection 19 5 4 1 Hydronic Heat Application 20 5 5 Searching SAM Module If Applicable 21 5 6 Sea...

Page 5: ...p 31 6 3 1 2 Heat Cool Deadband 33 6 3 1 3 Offsets 33 6 3 1 4 Reset factory defaults 35 6 3 1 5 Scheduling On Off 35 6 3 1 6 Smart Recovery On Off 36 6 3 2 Fan Coil 37 6 3 2 1 Airflow 37 6 3 2 2 Altit...

Page 6: ...5 6 3 3 6 Altitude 45 6 3 3 7 Furnace Dehumidifier Drain 45 6 3 3 8 Furnace G Terminal 46 6 3 3 9 Furnace G Terminal Alert 46 6 3 3 10 Furnace G Terminal Alert Label 47 6 3 4 AC Heat Pump 48 6 3 4 1 L...

Page 7: ...1 Freeze Limits 55 6 3 7 2 Lockout Count 56 6 3 7 3 Brownout Override 57 6 3 7 4 Geothermal HP Energy Tracking 57 6 3 8 Zoning If Applicable 58 6 3 8 1 Zoning Disable 58 6 3 8 2 Zone Offsets 59 6 3 8...

Page 8: ...ctric Heat 66 6 4 2 Furnace 66 6 4 3 Hydronic 67 6 4 4 Air Conditioning 67 6 4 5 Heat Pump Heating 68 6 4 6 Heat Pump Cooling 69 6 4 7 Humidifier 69 6 4 8 Ventilator 70 6 4 9 Zoning If Applicable 70 6...

Page 9: ...6 5 5 Heat Pump Status 75 6 5 6 Geo HP Status 75 6 5 7 Zoning Status 76 6 5 8 Last 10 System Events 77 6 5 9 Run Fault History 78 6 5 10 Model Serial Numbers 79 6 5 11 Service Phone Number 79 6 5 12 E...

Page 10: ...ss Setup 87 7 1 Setup and Status Information Homeowner s Router 88 7 2 Setup and Status Information Dealer provided Router 91 8 Wiring Diagrams 96 9 Statement Information 107 9 1 FCC Interference Stat...

Page 11: ...warnings and cautions included in literature and attached to the unit Consult local building codes and the current edition of the National Electrical Code NEC NFPA 70 In Canada refer to the current e...

Page 12: ...control Either an Infinity System communicating or a standard single stage 24VAC controlled outdoor unit may be used When using conventional single stage outdoor units the Infinity System furnace or...

Page 13: ...NU on the bottom of the control The TIME DATE icon will bring up the time and date menu A14215 3 1 1 Manually Adjust Time and Date d To set the HOUR MINUTE MONTH DAY or YEAR touch the feature you wish...

Page 14: ...the location Time zones for both US and Canada are included A14217 3 1 3 Enable Time Synchronization After setting up the time zone the time synchronization can then be done after connection to the I...

Page 15: ...Infinity System Control A170243C S Format your contact information and logo if applicable using the PC MAC Desktop application available at www MyInfinityTouch Carrier com Infinity Downloads and save...

Page 16: ...VAC equipment Installation Instructions This is the guide to connecting the system components and commissioning the system once all physical components are installed Special screen prompts and start u...

Page 17: ...ommand center for the Infinity System It should be located where it is easily accessible and visible to the adult homeowner or end user For accurate temperature measurement the following guidelines sh...

Page 18: ...ctors labeled S1 and S2 at the control s backplate or the ZS1 and ZS1C connection at the Damper Control Module In either case the Infinity System Control will automatically detect the Remote Room Sens...

Page 19: ...ay be used per zone They cannot be averaged like Remote Room Sensors If a Smart Sensor is used in a zone one wired Remote Room Sensor may also be used in the same zone The wired Remote Room Sensor has...

Page 20: ...that the following color code be used when wiring each device A Green Data A B Yellow Data B C White 24VAC Com D Red 24VAC Hot A B C D A03193 It is not mandatory that the above color code be used but...

Page 21: ...hielded cable can be used to reduce or eliminate potential interference The shield wire should be connected to the C terminal or ground at the indoor unit The shield wire should NOT be connected to an...

Page 22: ...ment itself can come together easily The Damper Control Module is approved for indoor use only and should never be installed with any of its components exposed to the elements The Damper Control Modul...

Page 23: ...tabs when removing 4 5 1 Mounting First become familiar with all plastic assembly pieces shown on the following page The Infinity System Control will snap together with the standard backplate supplied...

Page 24: ...ate Infinity System Control mounting configuration Use the standard backplate mounting plate provided with the wall control or add the decorative trim plate in addition to the standard backplate if de...

Page 25: ...ny excess wire into the wall Seal hole in wall to prevent any air leaks Air leaking from behind the wall can affect measured temperature and humidity and can affect operation S Attach Infinity System...

Page 26: ...the internal humidifier power with the indoor equipment transformer Applying 24VAC isolation relay coil to furnace or fan coil HUM and COM terminals will allow the Infinity System Control to automatic...

Page 27: ...efore the initial power up sequence can continue proceeding to the next section Searching for outdoor unit If it is not corrected the Infinity System Control will go into its DEMO operating mode If a...

Page 28: ...S Select the appropriate unit installed then touch NEXT d AC1Stage 1 stage air conditioner d AC2Stage 2 stage air conditioner d HP1Stage 1 stage heat pump d HP2Stage 2 stage heat pump d None No outdo...

Page 29: ...quately calculate the refrigerant charge required while in the heat pump charging screens under Refrigerant Charging Section 6 6 Select other for non Carrier evaporators 5 4 Electric Heater Selection...

Page 30: ...t should be installed in place of an electric heater See FE fan coil Product Data for accessory part number The system will self identify that hydronic heat has been installed during electric heater s...

Page 31: ...e application specification entitled SAM Remote Access Application Specification ASCII Protocol Information available on HVACpartners com or the System Access Module Installation Instructions A13117 5...

Page 32: ...ext the installer will be prompted to select whether a humidifier is installed in the system Select YES or NO then touch NEXT 5 9 Ultraviolet Lights Installation Next the installer will be prompted to...

Page 33: ...of water across the equipment at the expected highest delivered airflow If the blower RPM is greater than 1200 a warning will appear but equipment operation and the TrueSenset dirty filter detection o...

Page 34: ...factory default time is 1 00 p m local time but may be changed by entering the Zoning Setup menu If there is an active call for heating or cooling the system will wait until the call is satisfied bef...

Page 35: ...NOTE The daily duct assessment will occur even if static pressure monitoring is disabled This is done to ensure that the system will continue to provide proper airflow for all installed equipment sinc...

Page 36: ...d the SERVICE icon for at least ten seconds until the icon turns green The following screens are available in installation and service To return to the previous screen touch BACK To exit the Service m...

Page 37: ...o show indoor unit type and model number outdoor unit type and model number if a 2 stage unit filter type any accessories that are installed and the number of zones in the system To return to the prev...

Page 38: ...all equipment in system Select FULL INSTALLATION then touch NEXT to initiate the process Touch Airflow Verification Test to perform a duct assessment This can be done if duct modifications have been m...

Page 39: ...Indoor and Gas PHP Indoor follow Furnace instructions For all PAC Outdoor follow AC Heat Pump instructions 6 3 Set up A13130 NOTE Depending upon the equipment installed the following options will be d...

Page 40: ...30 d Geo HP d PAC AC outdoor d PAC HP outdoor d GAS PAC outdoor d GAS PHP outdoor Once the equipment has been selected the appropriate menus will be displayed...

Page 41: ...e the auto changeover option has been selected touch SAVE S Enable or Disable Choose to enable or disable auto changeover mode d Default Enable d Default Enable S Simultaneous Heat Cool Choose to turn...

Page 42: ...tion is the energy conscious default that will satisfy the majority of customers Some customers might have significant and simultaneous heating and cooling demands in different zones To address this n...

Page 43: ...this difference When the correct deadband is set touch SAVE S Deadband Adjustable from 0 to 6_ d Default 2_ 6 3 1 3 Offsets This option allows calibration or deliberate miscalibration of the temperat...

Page 44: ...ustable from 5 to 5_F 3 to 3_C d Default 0_F S Humidity Adjustable from 10 10 d Default 0 NOTE For single zone systems the indoor temperature offset is on this screen For zoning systems there is a sep...

Page 45: ...emperature S User Settings Reset user settings back to pre programmed values S Install Settings Reset installation settings back to pre programmed values S Last 10 Events Reset the last 10 system even...

Page 46: ...Recovery causes the system to ramp the system target setpoints to those for the next programmed schedule period to help save energy during period transitions Smart Recovery will start recovery 90 min...

Page 47: ...lows The COMFORT airflow means airflow is varied depending on humidity and temperature demand settings This selection enables the full dehumidify and comfort capabilities of the system The EFF325 airf...

Page 48: ...E S Cooling Airflow Quiet Comfort EFF325 or EFF1 EFF350 or EFF2 or Max d Default Comfort S Heating Airflow Comfort EFF325 or EFF1 EFF350 or EFF2 or Max d Default Comfort S Dehumidify Airflow Normal or...

Page 49: ...are made touch SAVE S Dehum Drain Time Adjustable from 5 to 60 minutes or OFF d Default 15 minutes S Electric Reheat Yes or No d Default No 6 3 2 4 G Terminal Input This setup option selects desired o...

Page 50: ...40 A13229 6 3 2 5 Fan Coil G Terminal Alert Use the alert function to select the contact state for an alert Select Normally Open or Normally Closed and then save your selection A13230...

Page 51: ...tdown Select Normally Open or Normally Closed and then save your selection A13231 6 3 2 6 Fan Coil G Terminal Alert Label Once the G Terminal Alert label has been entered it is shown both on the main...

Page 52: ...to meet specified ratings COMFORT is a decreased airflow used to increase the output air temperature and provide increased comfort For the Low heat rise option set to ON if the system contains a bypas...

Page 53: ...n is performed This is nominally 325 CFM ton but will vary if a 2 stage outdoor unit is used The EFF350 or EFF2 airflow is a fixed airflow used to achieve specified ratings no dehumidification airflow...

Page 54: ...ll only run the medium stage of heat MED HIGH will run the medium and high stages 2 stages of heat HIGH will only run the high stage of furnace heat NOTE Two stage furnace has LOW and HIGH selections...

Page 55: ...available with older furnaces Please see furnace instructions for further details After the selection is made touch SAVE S Altitude 0000 2000 US 2001 3000 CN 2100 4500 US 3001 4000 US 4001 5000 US 50...

Page 56: ...VE S Function Disabled Fan or Shutdown d Default Disabled S Fan Speed Low Med or High d Default Low S Shutdown d Normally Open d Normally Closed d The shutdown function may not be immediate Blower off...

Page 57: ...for shutdown Select Normally Open or Normally Closed and then save your selection 6 3 3 10 Furnace G Terminal Alert Label Once the G Terminal Alert label has been entered it is shown both on the main...

Page 58: ...Pump First touch SETUP then touch AC HEAT PUMP to set up the parameters for the AC Heat Pump unit NOTE For Geo HP setup see Sec 6 3 7 A14227A 6 3 4 1 Latching Not available for geothermal units High C...

Page 59: ...cooling will be energized S Only Low Cool d The system will only run in low stage cooling High Heat Latch A13228 S System in Control d The system will decide which stage should be running to satisfy...

Page 60: ...lection is made touch SAVE S Set Defrost Interval 30 60 90 120 minutes or AUTO d Default AUTO NOTE See Heat Pump Installation Instructions for Defrost Timing Interval when using AUTO Defrost 6 3 4 4 L...

Page 61: ...reduce the heating capacity of the heat pump After the selection is made touch SAVE S AC Heat Pump Max RPM Adjustable from 4500 7000 d Default 7000 RPM 6 3 4 7 Defrost Fan Delay Turns on the outdoor...

Page 62: ...r the ratings are entered touch SAVE 6 3 5 Heat Source Lockout First touch SETUP then touch HEAT SOURCE LOCKOUTS to set up the parameters for the AC Heat Pump unit For hydronic heat applications this...

Page 63: ...for heat source but may override the settings if the preferred heat source is unable to deliver heat 6 3 6 Stages Latch for 18VS For 18VS heat pumps the cooling and heating stage latch can be changed...

Page 64: ...54 A160188C...

Page 65: ...will stop operating See the Geo HP Installation Instructions for more details Typically 26_F is chosen for open loop systems using untreated water and 15_F is chosen for closed loop systems using gly...

Page 66: ...t This setting controls the number of times within an hour that the HPS or LPS trips before the Geo HP compressor will lockout for four hours After the selection is made touch SAVE S Lockout Count 4 o...

Page 67: ...al heat pump literature for information on installing this sensor If the EWT sensor is installed the installer will be able to enter the Loop Flow Rate and the Loop Pump power See the figure in Sectio...

Page 68: ...then touch ZONING to set up the parameters for the zoning system if applicable A12191 6 3 8 1 Disable Zoning This option allows the installer to enable or disable zoning After the selection is made to...

Page 69: ...maximum assessed airflow MED LOW means 138 of maximum assessed airflow MEDIUM means 176 of maximum assessed airflow MED HIGH means 214 of maximum assessed airflow HIGH means 250 of maximum assessed ai...

Page 70: ...duct assessment will be performed After the selection is made touch SAVE S Duct Assessment Time Selectable between 12 AM and 11PM d Default 1 PM 6 3 9 Accessories First touch SETUP then touch ACCESSOR...

Page 71: ...fier With this option the installer has the option of selecting whether a humidifier is installed to humidify with the fan in low speed and the time interval for changing the humidifier pad After the...

Page 72: ...ection control board to receive a dry contact relay signal from the Utility typically from the electric meter assembly to signal a curtailment period This section describes the actions taken in respon...

Page 73: ...e when the curtailment function is active After the selections are made touch SAVE A12193 S Cooling Disabled Low Stage or Turn off d Default Disabled S Heat Pump Disabled Low Stage or Turn off d Defau...

Page 74: ...rs This option allows the installer to select the airflow for the fan coil when paired with a hydronic coil After the selections are made touch SAVE A12194 S Airflow Selectable between Off to Max in 5...

Page 75: ...or death Before running Check Out mode make sure that all HVAC equipment is properly installed See the equipment installation instructions for details and additional safety information WARNING Touch C...

Page 76: ...ult 5 minutes S Medium Heat Selectable from 0 to 120 minutes d Default 5 minutes S High Heat Selectable from 0 to 120 minutes d Default 5 minutes 6 4 2 Furnace Make sure the furnace is properly instal...

Page 77: ...display will change to show the AC operating status After the selections are made touch START For 18VS heat pumps you can select the stage at which the heat pump will exercise During the checkout the...

Page 78: ...s screen After the selections are made touch START NOTE Airflows during Checkout modes are fixed to the EFFICIENCY setting and are independent of other airflow settings To view airflows for normal air...

Page 79: ...s are made touch START NOTE Airflows during Checkout modes are fixed to the EFFICIENCY setting and are independent of other airflow settings To view airflows for normal air conditioning cooling mode e...

Page 80: ...pen all others will close and the indoor unit will provide the maximum airflow for that zone as selected in SETUP ZONING Airflow Limits If the airflow noise is objectionable the installer can select a...

Page 81: ...s to change the zone under test This should be done with each zone to verify that the zone sensor corresponds to that particular zone Once each zone has been checked touch DONE to return to the ZONING...

Page 82: ...72 6 5 Service Information The Service Info menu will only show the equipment installed in the system To enter this menu of options touch SERVICE INFORMATION A13123A...

Page 83: ...r the most recent fault NOTE This feature is only available with compatible models See the Infinity equipment product data or installation instructions for more information 6 5 2 Fan Coil Status The f...

Page 84: ...he furnace operation To return to the previous screen touch BACK To exit the Service menus touch DONE A12198 6 5 4 AC Status The AC status screen displays relevant information about the AC operation T...

Page 85: ...pump operation To return to the previous screen touch BACK To exit the Service menus touch DONE A12200 6 5 6 Geothermal HP Status The Geo HP status screen displays relevant information about the Geo H...

Page 86: ...76 6 5 7 Zoning Status The zoning status screen displays relevant information about the zoning operation To return to the previous screen touch BACK To exit the Service menus touch DONE A12201...

Page 87: ...he time and date incident recorded These events are stored in the memory of the control and are resettable in the THERMOSTAT SETUP screen under the RESET FACTORY DEFAULT selection Each entry shows the...

Page 88: ...cating have the following histories To return to the previous screen touch BACK To exit the Service menus touch DONE S Resettable Faults Fault counters for each piece of equipment that can be reset S...

Page 89: ...rcuit board has been replaced the model and serial number will no longer be displayed To return to the previous screen touch BACK To exit the Service menus touch DONE A14230 6 5 11 Service Phone Numbe...

Page 90: ...he energy usage of each piece of equipment connected to the system To return to the previous screen touch BACK To exit the Service menus touch DONE A14231 6 6 Refrigerant Charging Greenspeed Intellige...

Page 91: ...ct 100 feet is the maximum allowed refrigerant line length S Vapor line Selectable with various diameters by using the up and down buttons Next the installer will enter the WEIGH IN screen to verify t...

Page 92: ...e mode and speed in rpm EXV position in percent indoor airflow in CFM outdoor coil temperature in _F indoor temperature in _F outdoor temperature in _F compressor discharge pressure in psig and accumu...

Page 93: ...ode after a brief delay 6 6 3 Evacuation Because this system has an EXV for the heating expansion device additional steps must be taken to open the EXV if the heat pump unit must be evacuated for serv...

Page 94: ...ols SYSTXCCITC01 B Documents Marketing Miscellaneous Infinity System Control Dealer Logo Application Instructions Touch DEALER LOGO to upload the dealer logo and contact information from a standard mi...

Page 95: ...Download the program and follow the program instructions Once the dealer logo and contact information have been properly loaded onto the micro SD card insert the micro SD card into the bottom edge of...

Page 96: ...utility events if the home owner is participating in a utility event program Selecting ON will enable the utility event icon on the main menu NOTE See the Owner s Manual for additional details regard...

Page 97: ...inity web server with and the availability of the user s Internet service provider or mobile device carrier service Carrier Corporation makes no representations or warranties express or implied includ...

Page 98: ...home router or wireless access point the wireless access point SSID and password passkey must be known for set up A170241C S Select WIRELESS from the menu screen S Make sure the Wi Fi connection is en...

Page 99: ...ct will correctly identify the type of security mode used If the network has no security it will show as on the left but a secured network will prompt for the Wi Fi security key A13237 S If a Wi Fi ne...

Page 100: ...ork go to www MyInfinityTouch Carrier com to register the unit and begin remote access This requires the MAC address and serial number of the Infinity System Control To find the serial number and MAC...

Page 101: ...Control through the Infinity System Wireless Access Point TP LINKR Device connect the WAN BLUE port connection of TP LINK Wireless Access Point to the home s existing router LAN port using the provid...

Page 102: ...S Touch SETUP A WI FI CONNECTION to begin the process S Next touch SCAN FOR AVAILABLE ACCESS POINTS A12115 S Select the myHVACxxxxxx connection from the list then touch NEXT myHVAC is followed by the...

Page 103: ...the next screen to find myHVACxxxxxx A12116 S Use the on screen keyboard to enter the Wi Fir network security key then touch NEXT d Touch in the security key area and the keyboard will appear d The s...

Page 104: ...your control has connected to the network go to www MyInfinityTouch Carrier com to register the unit and begin remote access This requires the MAC address and serial number of the Infinity System Cont...

Page 105: ...ct your servicing dealer S When the connection to the MyInfinity web server has been established the status screen will show Connected for both the Wi Fi network and the server TP LINKr is a trademark...

Page 106: ...w White Red OAT Sensor Optional Variable Speed Furnace Fan Coil NOTE Some outdoor units do not require the C and D connections See outdoor unit Installation Instructions NOTE For SPP products ABCD con...

Page 107: ...ommunicating AC Green Data A Yellow Data B White COM Red 24VAC Optional Remote Room Sensor HUM COM 24V Humidifier Connection Y Y2 S2 S1 OAT OAT Sensor Variable Speed Furnace Fan Coil A12354 Connection...

Page 108: ...unicating HP Green Data A Yellow Data B White COM Red 24VAC Optional Remote Room Sensor HUM C Humidifier Connection Y S2 S1 W2 Y O C R O R W OAT OAT Sensor Variable Speed Fan Coil G A12355 Connection...

Page 109: ...A B C D OAT Sensor Optional A B C D A B C D Damper Control module A B C D Indoor Unit Communicating AC or HP A04018 Zoning Connection for Communicating Indoor Unit with 2 Stage Communicating Outdoor...

Page 110: ...reen Yellow White Red OAT HUM COM 24V Humidifier Connection OAT Sensor A B C D A B C D Damper Control module A B C D Indoor Unit C Y 1 Stage AC Y Y2 A04019 Zoning Connection Diagram for Furnace or FE...

Page 111: ...Green Yellow White Red A B C D A B C D Damper Control module A B C D Variable Speed Fan Coil 1 Spd HP HUM C Y W2 Y O C R O R W OAT OAT Sensor Humidifier Connection G A07149 Zoning Connection Diagram f...

Page 112: ...102 A160170 NIM Chart...

Page 113: ...103 A160171 Wiring Diagram Single Stage Non Communicating Heat Pump NIM...

Page 114: ...104 A160172 Wiring Diagram Two Stage Non Communicating Heat Pump NIM...

Page 115: ...105 R G FE Fan Coil or Variable Speed Furnace A07114 G Input Wiring for Blower Operation...

Page 116: ...106 R G FE Fan Coil or Variable Speed Furnace A07115 G Input Wiring for System Shutdown...

Page 117: ...used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equi...

Page 118: ...xempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause...

Page 119: ...109 NOTES...

Page 120: ...of Wi Fi Alliance Corporation Amazon Alexa is a trademark of Amazon Inc or its affiliates The Bluetooth word mark and logos are owned by Bluetooth SIG Inc Copyright 2019 Carrier Corp S 7310 W Morris S...

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