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Carlson RT4 User Manual
Repairs, Upgrades, and Evaluations
CAUTION:
Do not attempt to repair the RT4 yourself. This action voids the
warranty.
Information about repairs, upgrades, and evaluations is located on our
website at www.junipersys.com/support then Repairs. You can locate a
repair center, submit a repair order, check repair status, view terms and
conditions, get shipping instructions, and view lead times.
Before returning a unit, please get permission by submitting a repair order
from our website and waiting for confirmation or by contacting a repair
center directly. Be prepared to provide the following information:
•
The product serial number. Information about your RT4 is shown
when you go to the Start menu and select Device Info. The serial
number is located inside the battery compartment as well.
Note:
Before opening the battery door and removing the battery, see
the proper procedure in Chapter 2, Power Management.
•
Name and shipping address of company/university/agency.
•
Best contact method (phone, fax, email, cell/mobile).
•
Clear, highly-detailed description of the repair or upgrade.
•
Credit card/purchase order number and billing address (for a repair or
upgrade that is not covered by the standard warranty or an extended
warranty policy).
System Information for your RT4
You might be asked to provide additional information about your RT4 when
you contact a repair center. To view information like the operating system
edition, OS build and serial number, go to the Start Menu and select Device
Info. You can find additional information under Action Center and select All
Settings > System > About.
Summary of Contents for Rugged Tablet RT4
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