CareFusion Alaris 8600, Technical & Service Manual

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6-4
Troubleshooting
Alaris
®
Auto-ID Module
Technical Service Manual
Table 6-2 Technical Troubleshooting Guide
Before making a final diagnosis, visually inspect the system for damage. Following repair, use the
applicable maintenance software to perform the required tests. Before returning a product (PC Unit,
Auto-ID Module, handheld scanner) to the factory, replace it with a known functioning product and
applicable Data Set, to verify the source of the problem.
Problem remedy
Does not scan or recognize
clinician or patient
ID
.
ERROR
: Patient
ID
is invalid
ERROR
: Clinician
ID
is invalid
Use applicable maintenance software to diagnose problem.
ERROR
: Scanned label is
invalid
1. Ensure Profile feature is enabled.
2. Ensure bar code is readable. Refer to Auto-ID Module Section of
applicable Alaris
®
System DFU and Auto-ID Bar Code Specification to
identify supported bar code symbologies and data formats.
ERROR
: Patient
ID
mismatch 1. Ensure bar code contains pertinent data.
2. Ensure drug is available in profile.
ERROR
: Scanned medication
label is invalid
Ensure bar code is readable. Refer to Auto-ID Module Section of applicable
Alaris
®
System DFU and Auto-ID Bar Code Specification to identify supported
bar code symbologies and data formats.
Displays "Drug or Fluid
not in current profile" after
scanning drug and selecting
channel to program.
Verify drug and its concentration are in currently selected profile.
ready
indicator does not
light, or lights but does not
stay lit.
Ensure wireless card is functioning properly:
a. Access System Options and verify a wireless status of connected.
b. Replace wireless card with a known functioning card.
c. Replace wireless card.
Auto-ID Module not
recognized by PC Unit.
If PC Unit is a Model
8000
:
a. Ensure PC Unit has a
CIB
accessory.
b. Ensure
CIB
supports Auto-ID Module (see Figure
6-1
)
c. Replace
CIB
.
Does not scan (no scanner
light).
Use applicable maintenance software to diagnose problem.
Drug's bar code is not
recognized (scanner light
comes on but module does
not beep).
Use applicable maintenance software to diagnose problem.
Does not operate as
expected.
Use applicable maintenance software to diagnose problem.