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12. Warranty
12.1 Scope
This CuroCell
®
system is covered by a 2-year warranty for manufacturing defects. The warranty
does not apply to normal wear and tear or damage due to negligence or improper
handling/care.
12.2 Service and repairs
This CuroCell® mattress is a medical device, in accordance with Medical Device Regulation
MDR (2017/745), that is used as an aid in preventing and treating pressure ulcers. For this
reason, we recommend that the pump be regularly serviced and inspected to maintain
functionality and performance. Like other technical devices, a pump that is properly cared for
works better and lasts longer.
During the expected lifespan of the product, some parts of the pump will experience wear and
will require servicing by a certified service technician in order to retain good functionality and
performance. The scope of the servicing and the servicing intervals will depend on how often
and to what degree the product is used.
Service and maintenance must always be performed by Care of Sweden or one of its
authorised technicians. Only use spare parts that have been approved by Care of Sweden. Use
of non-approved spare parts invalidates the warranty.
A warranty claim must be submitted to Care of Sweden before the product is returned.
Please contact Care of Sweden or your local dealer if you have questions regarding warranty
and service.
12.3 Life expectance
This product´s expected life is estimated to be 3 years.
13. Other information
13.1 Disassembly and recycling
Except for certain parts of the pumps, energy recovery is possible for almost all material in
CuroCell
®
products through incineration in waste incineration facilities.
Pump:
A used CuroCell
®
pump must not be disassembled. It must instead be taken to a recycling
centre and sorted as electronic waste.
Mattress:
A used CuroCell
®
mattress must be taken to a recycling centre and sorted as combustible
waste.
For more information, please contact Care of Sweden or your local dealer.
13.2 Returns and complaints
Complaints are to be reported to the supplier. Return of a product shall follow the supplier’s
instructions and can only be done after the complaint has been reported. Damages due to the
transportation should be reported to the transportation agent.
Summary of Contents for CuroCell Nova
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