Caple WDI3300, Service Manual

Page: 13 / 36

6. ERROR CODES AND EXPLANATIONS
Error code
Reason Possible cause Solution
E10
I
n 3 minutes,
the water level
doesn’t
change with
valves open
The water level
doesn’t change in 3
minutes during filling
the water.
If the washer fills very slowly, the
water pressure from the house
might be too low. If the water inlet
valve isn't leaking and there are
no other symptoms this problem
does not need to be corrected.
Water inlet hose
Make sure that water faucet is
turned on and that the screens on
the hoses are not restricted.
Water inlet
valve
(The voltage on
the water inlet
valve is normal)
If the water pressure is good, try
cleaning the screens inside the
water inlet valve hose connection
ports. If those are clean replace
the water inlet valve.
Water level
sensor or
control switch
(No voltage on
the water inlet
valve)
A water lever control switch
controls how much water enters
the washing machine by PCB. If
the water level control switch is
defective, or more commonly, if
the small air pipe attached to the
air bell restricted, The switch will
not be able to close the electrical
contacts to the washer fill valve.
CHECK THE AIR PIPE
CHECK THE WATER LEVERL
SENSOR
CHECK THE PCB and the inner
wire between PCB and the sensor
E12
The water
level in drum
exceed a
certain level
for alarm
Restart
Sometimes just restart the unit
can solve the problem.
Water inlet valve
(The voltage on the
water inlet valve is
normal)
If the washer is overflowing, the
water inlet valve has failed.
Replace it.
Water level
sensor or
control switch
(No voltage on
the water inlet
valve)
A water lever control switch
controls how much water enters
the washing machine by PCB. If
the water level control switch is
defective, or more commonly, if
the small air pipe attached to the
air bell restricted, The switch will
not be able to close the electrical
contacts to the washer fill valve.
CHECK THE AIR PIPE
CHECK THE WATER LEVERL
SENSOR
CHECK THE PCB and the inner
wire between PCB and the sensor