TUTA-GW2 user manual
（
Version:V1.4)
28
No.
General Trouble
Possible Reason
Solution
parameters setting.
and set the parameters
according to SMS commands
list.
2
Camera can
’
t connect
video call
Camera or operating mobile
phone is not with WCDMA
card; insufficient fee of the
SIM card;
calling type is not
video call.
Contact network provider to active
SIM card function. Pay for the
card.
Choose the right calling
type (Video call) when operate
your mobile phone.
3
Camera didn
’
t
response of any
operation.
Camera works abnormally.
Switch off the power, check SIM
card, or reset factory setting.
4
Can
’
t start the camera
after long time supply
with the battery.
Battery runs out of power.
Connect the camera to external
AC power and charge for at
least one hour, then, restart
camera.
5
Emaill can
’
t receive
images
Email address is not preset
or email address parameters
are not set correctly.
Set correct email address
parameters according to SMS
commands list.
6
Can
’
t find the
removable disk when
checking the recording
Camera is not turned on or
connected with computer
incorrectly; the Driver
Program is not installed
correctly.
Turn on the camera; check the
connection with computer; install
the Driver Program software.
Note
: If the problem can
’
t be solved with above guidelines, contact to your local
distributor or after service center.
Appendix: SMS commands list
Category
Function
Command
User
Define alarm
number
Add/Modify the
alarm number to the
device
(1)
PSWD
phone number
alarm number
Operator
Change
password
Change the
administrator
password
(2)
OldAdminPswd
change admin passcode
NewAdminPswd
Admin
Change the operator
password
(3)
OldOprtPswd
change password
NewOprtPswd
Time
Regulate the camera
time
(4)
PSWD
set time
DD/MM/YYYY
Operator
MMS
parameters
Set MMS
parameters
(5)
PSWD
MMS
param
URL
,
ConnectionType
,
Proxy
,
Port
,
DataAccountID
Operator
