TROUBLESHOOTING
If you are having problems with this unit, refer to these troubleshooting hints.
Problem Suggested Action
♦
The pilot flame will not stay lit.
♦
The red button must be held in for as much as 1-2 minutes while lighting the pilot flame.
♦
If the pilot lights but then goes out during operation, check your gas supply / LP tank.
♦
The burner flames are not consistently
burning.
♦
Verify the unit matches the type of gas you are supplying and the gas pressure is correct.
♦
If operating the unit in a sealed area, the Oxygen level may drop so low as to create a
“lean” condition. Try exhausting the air space once in a while.
♦
After extended use, the small holes (orifice) in the burners may become clogged or dirty.
The burners should be serviced by a qualified gas serviceman or return it for service.
♦
The generator is being used with a
PPM sensor and the generator never
seems to turn off.
♦
Your area is leaking out CO2 faster than the generator can produce it. Try sealing the area
better, coordinate the cooling exhaust fans with the generator, or possibly add burners to
the generator until the level maintains properly.
♦
Make sure the PPM controller is set between 1000 and 1500PPM. Trying to raise the level
above 1500PPM is wasteful and potentially dangerous.
♦
The unit is plugged in and turned ON
but the amber light and burner do not
come ON.
♦
Verify the power switch is ON and the power supply is getting power. Make sure the unit is
level. Check the tilt switch in the right rear corner of the enclosure. It has a small pendulum
weight that must be hanging vertically in order for the generator to operate.
♦
The pilot light keeps going out or will
not stay lit.
♦
Visually verify the pilot flame is contacting the thermocouple tip. If the thermocouple does
not get hot enough, the pilot burner safety valve will not open. If the flame is contacting the
tip and the burner still will not light, you may have a bad thermocouple.
♦
The flames on the main burner seem
either too large with yellow flames or
too small “flashing” ON and OFF.
♦
You may have mixed burners. Verify you are using natural gas burners with natural gas
and propane burners with propane.
♦
Lazy yellow flames indicate low gas flow due to low propane tank level or low natural gas
pressure. Long piping runs with natural gas need to be appropriately sized.
♦
At extremely high altitudes, it may be necessary to use customized burners. Contact the
manufacturer for details.
PRECAUTIONS
1) After making the gas connections ALWAYS check for leaks using soapy water and a spray bottle.
2) This unit is NOT for residential use. The exterior of the unit can get very HOT when in operation.
3) Always wait for the generator to properly cool down prior to servicing the unit or removing the front panel.
4) DO
NOT allow the CO
2
level to rise above 2500 ppm. Operate only in safe ventilated environments.
5) DO
NOT operate the unit if gas or other flammable fumes are noticed.
6) DO
NOT operate this unit with the front access panel removed.
7) The GEN-2 SHOULD be connected to a suitable CO
2
controller to regulate the CO
2
level.
8) If operating the unit in an area with limited ventilation, an inexpensive carbon monoxide alarm is recommended.
WARRANTY
The GEN-2 is warranted against defects in workmanship for THREE years.
GEN-2 SPECIFICATIONS
Power supply IN
120vac
Power supply OUT
18-24vdc
Propane pressure
11” WC
Natural gas pressure
4.5” WC
Total BTU (5) burner
Propane 13,970 / Nat Gas 15,675
Total BTU (7) burner
Propane 19,558 / Nat Gas 21,945
Total BTU (6) burner
Propane 16,764 / Nat Gas 18,810
Total BTU (8) burner
Propane 22,352 / Nat Gas 25,080
Weight 16
lbs.
Dimensions
16 ½ ” x 16 ½” x 8 ½”
PUBLISHED BY R & M Supply Inc.
COPYRIGHT 2003 BY R & M Supply Inc.
ALL RIGHTS RESERVED
Liability statement:
R & M Supply and their retailers and distributors are not responsible for any damage or injuries (consequential or otherwise)
arising from the use of this device. The purchaser assumes all responsibility for the use and proper installation of this device.
www.capcontrollers.com
