82
Responding to Error Messages
Are any obstacles blocking the line of sight between the
camera and the connected device or the antenna of the
access point?
Move the antenna of the access point to a position clearly visible
from the point of view of the camera (p.85).
Is the camera too far from the connected device or the
antenna of the access point?
Bring the camera and the connected device or the antenna of the
access point closer together.
The wireless connection was lost for some reason, and the
connection cannot be restored.
The following are possible reasons: excessive access to the
access point from other device, a microwave oven or similar
appliance in use nearby (interfering with IEEE 802.11b/g/n (2.4
GHz band)), or influence of rain or high humidity (p.85).
Are the camera and the access point set to use the same
encryption key for authentication?
The setting is case-sensitive, so check upper- and lower-case
characters. Make sure that the correct encryption key for
authentication is set on the camera (p.47).
Are the camera and the access point set to use the same
encryption method?
The camera supports the following encryption methods: WEP,
TKIP, and AES (p.36).
If filtering by MAC address is active, is the MAC address of the
W-E1 used registered at the access point?
Register the MAC address of the W-E1 used at the access point.
The MAC address can be checked on the [
General sett.
] screen
65: Wireless LAN connection lost
66: Incorrect wireless LAN encryption key
67: Incorrect wireless LAN encryption method
Summary of Contents for w-e1
Page 1: ...INSTRUCTION MANUAL E Instruction Manual Wi Fi Adapter W E1 ...
Page 9: ...9 Getting Started ...
Page 19: ...19 Easy Connection ...
Page 26: ...26 MEMO ...
Page 32: ...32 MEMO ...
Page 33: ...33 Advanced Connection ...
Page 51: ...51 When Connected ...
Page 62: ...62 MEMO ...
Page 73: ...73 Reference ...
Page 74: ...74 MEMO ...
Page 75: ...75 9 Troubleshooting Guide ...
Page 88: ...88 MEMO ...
Page 89: ...89 10 Reference ...
Page 97: ...97 MEMO ...
Page 98: ...CPA E200 000 CANON INC 2016 ...