
USB Connection Problems
Make sure of the checking item below when you find one of the followings.
• Printing or scanning is slow.
• Hi-Speed USB connection does not work.
• A message such as "
This device can perform faster
" appears. (Windows)
Note
• If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of
Full-Speed or Low-Speed. In this case, the printer works properly but printing or scanning speed may
slow down due to the communication speed.
Check
Check following to make sure your system environment supports Hi-Speed USB
connection.
• Does the USB port on your computer support Hi-Speed USB connection?
• Does the USB cable or the USB hub support Hi-Speed USB connection?
Be sure to use a certified Hi-Speed USB cable. We recommend that the USB cable be no longer than 10
feet / 3 meters or so.
• Is the Hi-Speed USB driver working properly on your computer?
Make sure the latest Hi-Speed USB driver is working properly and obtain and install the latest version of the
Hi-Speed USB driver for your computer, if necessary.
Important
• For more information, contact the manufacturer of your computer, USB cable, or USB hub.
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Summary of Contents for TS6420a
Page 1: ...TS6400 series Online Manual English...
Page 36: ...2 The password is specified automatically when the printer is turned on for the first time 36...
Page 71: ...TR9530 series TS3300 series E3300 series 71...
Page 84: ...84...
Page 94: ...94...
Page 124: ...124...
Page 126: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 126...
Page 137: ...9 Attach the protective material to the printer when packing the printer in the box 137...
Page 141: ...Main Components Front View Rear View Inside View Operation Panel 141...
Page 170: ...Setting Items on Operation Panel 170...
Page 267: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 267...
Page 277: ...Scanning Scanning from Computer Windows Scanning from Computer macOS 277...
Page 281: ...Note To set the applications to integrate with see Settings Dialog Box 281...
Page 294: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 294...
Page 339: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 339...
Page 372: ...Scanning Problems Windows Scanning Problems 372...
Page 373: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 373...
Page 386: ...Errors and Messages When Error Occurred Message Support Code Appears 386...