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Troubleshooting

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Troubleshooting

If you are having problems with the network or software, read on for help. Click a link to
jump directly to the help for a problem.

Common status bar errors

Can’t connect to a server or client station

Can’t detect a printer or camera

Can’t connect to the database

Can’t access the photos folder

Can’t find a portrait session

Can’t send orders to print

Common Status Bar Errors

The status bar is located at the very bottom left of the software and will display to
update you of any errors in the software.

Print Queue Problem

The print queue could not be started. It is possible that your print server is not set up, or
that this client cannot connect to it. Click here to troubleshoot server connections.

File Server Problem

An error occurred while connecting to the file server. You may not be able to access
pictures and customers until the conditions are corrected. It is possible that your data
server is not set up, or that the client cannot connect to it to send and retrieve
information. Click here to troubleshoot database connections.

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Summary of Contents for Studio Solution

Page 1: ...User Guide ...

Page 2: ...ooking for Something Specific 30 Want to Print the Manual 30 Installing Studio Solution 30 Supported Operating Systems 30 Recommended Operating Requirements 30 Before Installation 31 Installation 31 Running Studio Solution 32 Supported CD DVD Software 32 Supported File Formats 32 Logging In 32 Setting an Admin Password 32 Logging Into Your Online Account 33 Logging In as an Employee 33 ...

Page 3: ...stomers 35 Employees 35 Vendors 35 Products 35 Printers 35 Cameras 35 Reports 35 Options 35 Photo Library 35 Catalog Menu 36 Photo Viewer 36 Shopping Cart 36 Photo Data 36 Photo Workshop 36 Enhance 37 Correct Picture Style 37 Color Balance 37 Drop Out 37 View 37 Orders 37 ...

Page 4: ...Fulfillment Options 44 Image Preview Settings 44 Spell Checker Settings 45 PhotoReflect Account 46 Labtricity Account 46 System Properties 46 Calibrate Monitor 47 Setting Up Your Network 48 Typical Networks 48 Single Computer Studios 48 Onsite Studios 49 Small Studios 49 Large Studios 49 Your Network 50 Setting Up a Single Computer 50 Setting Up a Server Computer 51 Viewing and Managing Client Sta...

Page 5: ...ameras 59 Setting Up a Tethered Camera 60 Setting Up a WiFi Camera 60 Setting Up a Hot Folder 61 Importing without a Camera 62 Setting Filename Options 62 Setting Up Your Products 63 Creating Products 63 Creating a Package Group 63 Editing a Package Group 64 Adding Packages 64 Editing a Package 65 Creating a Product 65 Editing a Product 66 Adding Digital Delivery Products 67 Adding Services 74 Add...

Page 6: ...s 78 Importing Templates 78 Deleting Templates 78 Editing Templates 78 Shipping Options 79 Setting Up the Default Group 79 Adding a Shipping Group 80 Editing a Shipping Item 80 Handling Cost 80 Tax Information 80 Local Order Sales Tax 80 Shipping and Handling Tax 81 Setting Up Your Studio 82 Vendors and Inventory 82 Adding a Vendor 82 Editing a Vendor 82 Adding an Inventory Item 83 ...

Page 7: ...e Setups 87 Adding an Employee 87 Editing an Employee 88 Import and Export File 88 Customer Setup 88 Adding a Customer 88 Editing a Customer 89 Import and Export File 89 Using Studio Solution 90 Basic Studio Functions 90 Title Bar 90 User 90 Back and Forward 90 Search 91 Studio Tabs 91 Help 91 Status Bar 91 Software Tabs 92 Home Page 92 ...

Page 8: ...ll 97 Using the Schedules Calendar 98 Adding Notes to Calendar Items 99 Moving Editing and Deleting Calendar Items 100 Customers 100 Customer Details 100 Adding a Customer 102 Editing a Customer 102 Adding a Booking 102 Adding a Note 103 Adding a Call 104 Employees 105 Checking In and Out 105 Employee Details 106 Editing an Employee 106 Adding a Task 107 Adding a Note 107 ...

Page 9: ...11 Event Categories 111 Employee Categories Export 111 Orders Summary Export 111 Package Export 111 Package and Products 111 Products Export 112 Sales by Package 112 Session Trends 112 Tasks by Type Export 112 Using the Photo Library 113 Navigating the Photo Library 113 Using the Catalog Menu 113 Sorting and Viewing Catalogs 114 Finding a Catalog 115 Adding Catalogs 115 Viewing Catalog Info 116 ...

Page 10: ...narchiving Catalogs 120 Setting Photo Numbers 120 Photo Paths 121 Using the Photo Viewer 122 Sorting and Viewing Photos 122 Thumbnail Size 124 Adding a Photo 124 Importing Photos from a Camera 125 Importing Photos from a Camera Card 125 Finding a Photo 126 Renaming Photos 126 Adding Photographer Notes 126 Removing Photos 126 Hiding Photos from Publishing 127 Rating Photos 127 Adding Service Notes ...

Page 11: ...Photos 133 Publishing Photos 133 Un Publishing Photos 133 Batch Publishing and Un Publishing Events 134 Copying Photos 134 Creating Batch Orders 134 Proofing Photos 136 Creating a Custom Proof Sheet 138 Using the Shopping Cart 139 Showing and Hiding the Cart 139 Navigating the Cart 139 Showing and Hiding Prices 140 Viewing Package Groups 140 Changing Package Groups 140 Adding an Item to the Cart 1...

Page 12: ...ding or Subtracting Copies of Packages 143 Adding Services to an Item 144 Changing Media for an Item 144 Changing Print Commands for an Item 144 Editing Shipping Info 144 Photo Paths 145 Using the Orders Workspace 146 Navigating the Orders Workspace 146 Viewing Orders 147 Sorting Orders 147 Finding Orders 148 Viewing Older Orders 148 Refreshing the Order List 148 Viewing Order Information 148 Prin...

Page 13: ...ders 151 Printing an Order Proof 152 Printing an Order Form 153 Printing a Simple Receipt 153 Editing Proofing an Order 154 Navigating while Editing Proofing 154 Auto Editing Orders 155 Viewing Photos 155 Orienting Photos 156 Saving and Applying Attributes 156 Changing Order Properties 156 Undoing and Redoing Changes 157 Saving Orders 157 Printing Orders 157 Using Presentation Mode 158 Opening the...

Page 14: ... in Presentation Mode 160 Changing the Aspect Ratio 160 Sorting Photos 161 Rating Photos 161 Orienting Photos 161 Adding Services 162 Comparing Photos 162 Playing Background Music 163 Using the Shopping Cart 163 Running a Slideshow 164 Using the Photo Workshop 165 Navigating the Photo Workshop 165 Viewing Photos 166 Viewing Modes 166 Viewing Fullscreen 166 Viewing a Slideshow 167 Viewing without T...

Page 15: ...Information 171 Showing and Setting Photo Numbers 171 Showing Photo Icons 171 Showing and Setting Photo Ratings 171 Showing and Setting Filenames 172 Showing and Copying Photo Paths 172 Showing and Setting Info Tooltips 173 Showing Photo Properties 173 Showing Photo Histograms and Data 173 Importing Photos 173 Importing a Photo 174 Using Quick Import 175 Importing Photos from a Camera 176 Creating...

Page 16: ...9 Editing Photos 180 Using the Shopping Cart 180 Using Toolsets in the Photo Workshop 181 Using the Basic Toolset 181 Saving Changes 182 Moving a Photo 182 Scaling a Photo 182 Orienting a Photo 183 Zooming 184 Using the Enhance Toolset 185 Saving Changes 186 Retouching a Photo 186 Applying Colors 187 Adding a Frame 187 Adding a Texture 187 Applying a Border 188 Using Basic Border Functions 189 ...

Page 17: ...2 Creating a Composite Sheet 192 Adjusting Focus 193 Applying a Vignette 193 Using the Correct Toolset 194 Saving Changes 195 Steps to Correcting 195 Saving Attributes 195 Adjusting Contrast 195 Adjusting Exposure 196 Adjusting Shadows 196 Adjusting Color 196 Adjusting Tone 197 Adjusting Redeye 197 Using EOS Picture Styles Toolset 198 Adjusting EOS Picture Styles 198 Standard 198 Portrait 198 Land...

Page 18: ...ting Filter Effect 201 Adjusting Tone Effect 202 Using the Color Balance Toolset 202 Saving Changes 203 Using Preset Color Balances 203 Applying Attributes 203 Manually Adjusting Color Balance 204 Automatically Adjusting Color Balance 204 Selecting a Color Profile 205 Using the Drop Out Toolset 205 Saving Changes 206 Applying Borders 206 Selecting the Chroma Key Backdrop 206 Applying Presets 206 A...

Page 19: ... the Border 210 Zooming In 210 Viewing at Page Size 211 Viewing at Actual Size 211 Viewing and Editing Border Properties 211 Viewing and Editing Item Properties 212 Viewing the Using the Border Items List 212 Viewing and Using the Grid 213 Viewing Test Photos 214 Viewing Test Forms 214 Editing Items in the Border Workshop 214 Basic Editing Tools 214 Editing Border Font 215 Filling and Fitting the ...

Page 20: ...220 Adding Border Items 220 Selecting Position and Size 220 Adding a Photo Item 221 Adding a Multiple Photo Item 222 Adding a Graphic Item 223 Adding Text 224 Adding an Effect 225 Adding a Custom Shape 226 Adding a Line 227 Adding a Barcode 227 Using Photo Queries 228 Using the Retouch Workshop 230 Navigating the Retouch Workshop 230 Panning 231 Zooming In 231 Fitting the Page 231 ...

Page 21: ... Retouches 232 Understanding the Retouch Settings 232 Opacity 232 Choose Source 232 Size 232 Feather 232 Flow 232 Healing Effect 233 Color 233 Amount 233 Radius 233 RGB 233 Eyedropper 233 Contrast 233 Brightness 233 Using the Retouch Methods 233 Brush 234 Lasso 234 Poly Lasso 234 Rectangle 234 Oval 234 ...

Page 22: ...rpen 235 Blur 235 Color Saturation 235 Color Balance 235 Color Accents 236 Redeye 236 Running a Shoot 237 Adding a Customer 237 Creating a Booking 239 Setting Up Your Camera 241 Setting Up a Tethered Camera 241 Setting Up a WiFi Camera 242 Starting the Shoot 243 Capturing and Importing Photos 244 Live View 245 Importing Photos 246 ...

Page 23: ...tion 253 Advanced Border Workshop 254 Border Workshop Menu 255 Front Back Tab 256 Add 258 Edit 266 Options 266 Setting Border Properties 270 Using the Border Items List 272 Adding Photo Placeholders 272 Transparency Options 274 Movement Options 276 Advanced Options 277 Size and Position 278 Add Multiple Photos 279 Photo Queries 280 Image Cell Settings 282 Photo Labels 283 ...

Page 24: ... Adding Text 286 Attribute Options 286 Movement Options 286 Vertical Alignment Options 286 Character and line Spacing 287 Advanced Options 287 Size and Position 287 Adding an Effect 288 Transparency Options 289 Movement Options 291 Advanced Options 291 Other Options 291 Size and Position 291 Editing a Text Object s Font 292 Adjusting the Page Layout 292 Fill Fit Tool 292 Make Same Tool 293 ...

Page 25: ...ng Variable Text fields 297 Using the Photo and graphic Object Query 297 Graphic Variables 297 Query Variables 298 Troubleshooting 300 Common Status Bar Errors 300 Print Queue Problem 300 File Server Problem 300 Camera Not Detected 301 Can t Connect to a Server or Client Station 301 Hardware Problems 301 Permissions 301 Testing the Server 302 Testing the Clients 303 ...

Page 26: ...rs to Print 307 Reference 308 Photo Library Reference 309 Top Catalog Menu 310 Top Photo Viewer Menu 312 Bottom Catalog Menu 314 Bottom Photo Viewer Menu 315 Right clicking a Catalog 316 Right clicking a Photo 318 Shopping Cart Reference 320 Hiding and Showing Data and the Cart 320 Shopping Cart Options 320 Right clicking an Item in the Shopping Cart 321 Orders Workspace Reference 322 Top Menu 323...

Page 27: ...335 Left Toolbar 336 Right Toolbar 337 Right clicking an Item 337 Shortcut Keys and Special Text 339 Orders Workspace Shortcut Keys 339 Retouch Workshop Shortcut Keys 340 Photo Library Shortcut Keys 341 Slideshow Shortcut Keys 343 Presentation Mode Shortcut Keys 344 Photo Workshop Shortcut Keys 346 Border Workshop Shortcut Keys 349 Home Shortcut Keys 350 Inserting Special Text 351 Index 359 ...

Page 28: ...le workstations in various locations Studio Solution uses all of Canon s advanced imaging technologies under the hood to ensure that the image quality being produced at every step in the shooting processing and printing process is up to the highest industry standard Rather than a studio owner or manager thinking about their camera their computers and their printers as separate tools Studio Solutio...

Page 29: ...ssional labs with Labtricity Green screen shooting and editing ReadingtheManual We re here to help The manual is designed not just to tell you where buttons are located but with tutorials on how to perform every necessary task within the software Although you can easily move around the manual with links depending on your experience with the software you might want to jump ahead right away SettingU...

Page 30: ...sible Table of Contents to the left of this manual select View Navigation Panels Bookmarks from the PDF menu Just click on a heading to jump to that section WanttoPrinttheManual The manual is a considerable size but you can print it if you want a physical copy Simply select File Print from the PDF menu or press CTRL P as a hotkey InstallingStudioSolution SupportedOperatingSystems Studio Solution i...

Page 31: ... by any user if they have permission to access Shared folders Note Please make sure the dongle is not installed on the computer prior to installing the software Installation To install Studio Solution 1 Insert the disc into the computer CD drive 2 Setup will automatically start the installation process 3 If a security window appears select to Run the install 4 The InstallShield Wizard will begin a...

Page 32: ...dio Solution icon from your Desktop or from the Start Menu at Start Menu Programs Studio Solution SupportedCD DVDSoftware When using Windows XP or Vista the software will automatically use the CD authorizing capabilities of the operating system SupportedFileFormats The following file formats are supported crw Canon cr2 Canon tif bmp jpg psd Adobe png LoggingIn The first time you activate the softw...

Page 33: ...LoggingIntoYourOnlineAccount If you have an ExpressDigital PhotoReflect account you can set the software to log into it automatically First you will need to set your PhotoReflect options here Once they are set you can select to Automatically log in to Online Account at the login screen to connect to your PhotoReflect and Labtricity accounts upon login The user logging in must have access to these ...

Page 34: ...ing all orders Client Presentation is a customer friendly way of running the software while your customer watches appearing as a kiosk for presenting and ordering photos ManageStudio Here you will take care of all daily business such as adding events customers employees and setting products services and settings The tabs at the top of the screen will manage different aspects of your studio Home Th...

Page 35: ...emplates packages and prices including shipping and tax costs Printers This is your printer configuration page Add edit or troubleshoot printers here Cameras This is your camera configuration page Add edit or troubleshoot cameras here Reports Here you will view export and print various reports including event sales employee and trend information Options This is your settings page Here you will man...

Page 36: ...his is where you will select packages and photos for purchase Any created package groups and products will be available here PhotoData This is where you will be able to view a histogram for any image and add tags to a photo or catalog PhotoWorkshop Here you will touch up edit or manipulate your photos before sending them to print All of the changes made here will be saved as a new file Your origin...

Page 37: ...AW files are selected for editing ColorBalance This is for selecting or setting a color profile and adjusting white balance DropOut This is for editing and applying green screen effects View This is what the photo will look like if printed as is Orders Here you will view manage and print all orders created in the Shopping Cart There are three tabs New Orders Pending Orders and Completed Orders Ord...

Page 38: ...able within the Photo Library and Photo Workshop and will change the appearance of the software into a customer friendly presentation tool complete with ratings comparisons music and a slideshow The Shopping Cart will be available during this mode for creating orders ...

Page 39: ...st basic functions Find and select the Manage Studio tab at the bottom of the software StudioInformation Find these options in Manage Studio Options Studio Information The first step is entering your studio information Enter your studio name address and contact information and click Save This information will be used automatically in other parts of the software ...

Page 40: ...s a default Archive Path Select or browse to a location to archive past events Archiving will remove the events from the software while keeping them handy in case you ever need them again You can also archive to a disc if your computer supports it select Test Compatibility to check if your computer can write information to a CD If not you will need to save the data to another location then write w...

Page 41: ...is archived to disc after archiving an event to a backup location the event will be automatically removed from the software without a warning prompt Fill package with current photo when adding to cart if you have a photo selected and add a package to the cart the package will be automatically populated with that photo Normally the package will be blank and you will need to click and drag photos in...

Page 42: ...on when importing photos Always show the burn to disk confirmation dialog when burning files or catalogs this prompts you for confirmation when burning information to disk Always show the hide photos confirmation dialog when hiding photos this prompts you for confirmation when hiding photos from the catalog Allow borders to be edited from the Photo Workshop select to allow imported borders to be l...

Page 43: ...ithout warning when you add a package with no cost to the shopping cart you will not be reminded that the package is free Prompt for Administrator password when accessing program settings if you are not logged in as Admin and attempt to change the software settings you will be prompted for the Admin password in order to continue Prompt for copies when adding packages to cart if you routinely add m...

Page 44: ...bers copyright symbols etc Add the default package to the shopping cart enable this option to automatically add your default package to every order made Shipping Settings select a default shipping method for all orders you fulfill locally and enable Ship all orders back to the company address to have all printed orders mailed back to you Print to Disc Settings use this to write order information t...

Page 45: ...puter of preview files that exceed the time frame or select Delete All Previews to instantly purge the computer of all preview files SpellCheckerSettings These options determine how the Spell Checker will correct comment and description text fields in the software Enable Automatic Spell Checking enable this if you want to perform an automatic spell check before saving your information Apply spell ...

Page 46: ...ction LabtricityAccount Labtricity is a network of labs that makes ordering professional lab prints and services easy Once you create an account you can send orders to any Labtricity enabled lab where they will print and mail the photos back to you or ship them directly to your customers Find Labtricity options in Manage Studio Options Labtricity Account Select Login Now to log into your Labtricit...

Page 47: ...tep in managing the quality of your work in your studio You can perform a monitor calibration using X Rite Eye One Match Software in Manage Studio Options Calibrate Monitor Note You must have the Eye One Match Software and hardware installed on your computer before you can use this feature ...

Page 48: ...rks You will first need to determine what kind of network you wish to run Below is a compilation of common network setups for different studios If you already know which kind of network you plan to use feel free to skip down to Your Network SingleComputerStudios A typical single computer studio includes one of the following setups Most of these setups will do their printing through any number of l...

Page 49: ...ical small studio includes one of these setups If one computer station is not enough the software can be used with any number of stations all capable of previewing and selling any photos on the server station The server and client stations will be connected through a simple Windows network Orders can be printed locally LargeStudios A typical large studio includes this setup With a large customer b...

Page 50: ...ill be used by itself All photos and data will be stored locally or on an attached external HD or RAID All print requests will be sent to printers connected directly to this computer To set up a Single Computer network 1 Click Single Computer on the left side of the screen so that a check appears 2 Select a Photos Folder This is automatically selected and it is rare that you would need to change i...

Page 51: ...tos and data will be stored locally on this computer Printers are directly connected to this station Clients can access the photos stored in this station Clients can access data stored in this station Clients can send print requests to this station To set this computer as the Server Computer 1 Click Server Computer on the left side of the screen so that a check appears 2 Select a Photos Folder Thi...

Page 52: ...aring Center window appears Turn On the following options Network discovery File sharing Public folder sharing and Printer sharing Select X to exit this window when finished c You may also want to disable User Account Control UAC in Vista to eliminate recurring password and permission prompts To do this i Open the Control Panel and under User Account and Family Safety select Add or remove user acc...

Page 53: ...olution as an exception To do this select the Exceptions tab and select Add Program Select Studio Solution and select OK b For Windows Vista The Windows Firewall window appears Select to turn the firewall off or to enable Studio Solution as an exception To do this select the Exceptions tab and select Add Program Select Studio Solution and select OK 8 Select Apply ViewingandManagingClientStations I...

Page 54: ...er To set up a Client Computer 1 Click Client Computer on the left side of the screen so that a check appears 2 Verify that the Server Name IP Address and Workgroup are pointed at the correct server 3 The default is to automatically detect the server computer If you wish to connect to the server computer manually select Manually specify the computer name of the server computer and enter the comput...

Page 55: ... the printer If you are using a single computer setup connect the printers directly to your computer or through a network hub There are many different types of printers you can use with the software Canon Pixma Pro 9000 9500 Mark I and II Canon IPF Series 5100 6100 6200 8100 9100 Any Windows Printer Raster File Printer If you have installed the proper printer driver and have the printer connected ...

Page 56: ...r printer from the list 3 Select Setup to the right of the printer A window appears 4 There are four tabs of options Main Roll sizes Sheet sizes and Margin Text a Main i Select Enable this printer to activate the printer This is turned on by default ii Select a Paper Source Roll Width Media Type Media Rule and whether to auto cut and allow borderless printing iii Select Advanced Printing Preferenc...

Page 57: ...ected and added to the list To add and set up a Canon or Windows printer 1 Attach the printer to the computer 2 The printer will be automatically detected and added to the Canon or Windows Printers list If your printer is not automatically detected select Add Printer using standard Windows Driver and select your printer from the list 3 Select Setup to the right of the printer A window appears 4 Se...

Page 58: ...ter settings SettingUpaRasterPrinter A raster image printer will output each print as an image file on your computer The image file size and type can be specified for output This is especially useful when you want to modify the image size and output as another file type To add and set up a raster printer 1 Select Add Raster Printer A window appears 2 Select the print size of this image printer 3 S...

Page 59: ...Printers If you need to edit the settings of any connected printer simply return to the printers tab and select Setup for the printer you want to edit Follow the steps for that printer from the guides above Note Printer settings are not accessible via a Client Station Since printers are connected to the Server Computer they are only accessible via the Server ConnectingCameras The software is almos...

Page 60: ... side of the software under Select Camera Type 2 Connect the camera to the computer with a USB or Firewire cable 3 Turn the camera on 4 Wait for Windows to detect the camera and prepare it for use 5 If the software does not detect the camera and display it on the left side of the software select Detect Camera 6 The camera name will appear in the status bar at the bottom left of the software and at...

Page 61: ...appears on your camera use either Anonymous or match the username and password that you entered on the Cameras page You must have Anonymous Username checked to login anonymously without a password 8 Once Target Folder appears on your camera select Root Folder 9 Complete the Wizard 10 Your WiFi camera is now ready A WiFi camera is essentially a tethered camera without a cable While you are using a ...

Page 62: ... a bubble to set new photo filenames The following filename options are available Automatic the unique filenames will be based off the day and time or the Filmbar number You can add a prefix for the filenames in the textbox An example of your format will appear Note The Filmbar is displayed on the left side of the Photo Workshop window when Single is selected at the upper left hand corner of the w...

Page 63: ...ons are closed prior to making any changes to Packages and Prices The clients will automatically update upon launch CreatingaPackageGroup Package groups are convenient for holding a number of packages and products specific to an event By creating multiple package groups you can switch between the offered groups depending on your event removing unnecessary packages and clutter from the Shopping Car...

Page 64: ...llowing sections EditingaPackageGroup To edit a package group select Edit Package Group near the bottom of the window to change the selected package group settings To delete a package group select Delete Package Group to remove it You must always have at least one package group available for use AddingPackages Packages are subgroups of package groups that can contain any number of individual items...

Page 65: ...ckage included in the selected package group CreatingaProduct Products are individual items that are included in a package You can select the number of prints printing media any special print commands templates and services to be automatically applied to a product To add a Product 1 Select both the package group and the package you wish to add the product to 2 Expand the package by selecting the d...

Page 66: ...ickly add or edit a product feature Fulfillment Select where the product will be printed local or lab This option can only be changed by selecting Edit Item Media and Print Commands Select to add or edit the type of printing material or special printing commands Template Select to assign a template with this product Templates can be graphics layouts overlays or text To associate a template with th...

Page 67: ...ts a photographer select an entire catalog or specific photos in a catalog and within just a few clicks send the images to CD DVD or file Preview thumbnails Watermarks slideshows complete with music and any additional files can be added to the digital media In order to sell your digital media you need to set up a package to add to your package groups This will allow you to easily add a Digital Med...

Page 68: ... allows you to remove or change options General The first page within the Digital Delivery Wizard is the General component The Format page contains all the vital information necessary for exporting your digital media There are four options on the Format page Destination Information Photo Format Image Size and Advanced Options Destination Information Destination Information is where you set the loc...

Page 69: ...to Size Photo Size determines the dimensions in pixels of the copied photos There are four size options Preview Size smallest size approx 640x480 pixels Medium Size approx 1280x800 pixels Full Size largest size full resolution and Custom Size To enter a size click on the drop down menu under Choose the size of images you would like to save for the customer and select one of the options If you choo...

Page 70: ...edia Un checking this box will disable the slideshow option The Slideshow page has four options after enabling the slideshow To enter the number of seconds for each photo to be shown before switching to the next click the number and type in the desired number of seconds or use the arrow keys to increase or decrease seconds by one To enable smooth fades between photos check the box next to Do you w...

Page 71: ...onal images to the slideshow select the directory that contains the promotional and stock photos Select the directory or folder on your computer network or drive that contains your stock or promotional images and click OK Now when a slideshow is viewed the promotional images you selected will be shown in the slideshow in between transitions from photos Leaving this field blank means no promotional...

Page 72: ...Once you have moved all of your desired files into one folder type the folder location into the empty field or click the browse button to locate it and click OK Summary The fourth and final page of the Digital Delivery Wizard is the Summary step This step shows a list of all the options you chose in the first three steps and gives you the opportunity to check and change them The Summary page is ma...

Page 73: ...al Delivery Wizard the Summary page will always contain the options used for burning the last digital media This allows you to quickly start the wizard click on the Summary page and burn the media immediately if you want the same options selected as last time If you need to change the location a watermark or the music just click the appropriate link change it and return to the Summary page to burn...

Page 74: ...will appear in a list with the description your price the lab wholesale price and printing information You will need to determine the service the cost and if it will be a pre print or post print process Note Make sure all client stations are closed prior to making any changes to Studio Services The clients will automatically update upon launch AddingaLocalService A local service is something you w...

Page 75: ...rlays or composites to be applied to products We ve already covered assigning templates as you create products so now we ll worry about managing groups and organizing existing templates Find these options in Manage Studio Products Templates and Composites ViewingTemplates Directly under the Studio tabs you will find a list of template tabs Each tab includes multiple templates of that type Template...

Page 76: ...elect this to list the file description beneath each template View Border Thumbnails or View Border List select thumbnails to view miniature previews of the template or select list to view a vertical list of file descriptions View Border Info select a template and select this option to view the filename path file size creation date and file description of your selected template Thumbnail Size sele...

Page 77: ... currently viewing 1 Select the group you want to remove 2 Select Delete Group from the bottom of the software 3 Select to delete the current top level group or to delete the current subgroup you are viewing 4 Select the name of the group you wish to delete EditingGroups To rename a group 1 Select the group you want to rename 2 Select Edit Group from the bottom of the software 3 Select to rename t...

Page 78: ...you want to add the templates to 2 Select Import Template from the bottom of the software 3 Browse to the location of the templates 4 Select individual templates and select Add Selected to import them 5 Select Add All to import all templates in this location 6 Select Add All Subdirectories to import all templates in this location and in any folders and subdirectories of this location DeletingTempl...

Page 79: ...up is created automatically To customize a shipping group 1 Set a Handling Cost for each shipment This is your basic cost for packaging and shipping and does not include the actual mailing costs 2 Select Add Country to set your shipping rules for a particular country or copy your shipping rules from an existing country 3 Select Add Shipping to add a shipping method and price A prompt appears 4 Sel...

Page 80: ...ditingaShippingItem To edit or remove a shipping group country or shipping method select the Edit or Delete options on the right HandlingCost Handling costs are optional fees that can be charge to each order A single cost will be applied to all orders To add a Handling Cost enter an amount then select Save Handling at the bottom of the page TaxInformation You will need to set up tax information fo...

Page 81: ... states and provinces charge sales tax on shipping and handling By default the software will charge sales tax on shipping and handling Note You must check the box if you do not want to charge the local tax rate for shipping and handling on your local orders ...

Page 82: ...rack of all your supplies and usage Find these options in Manage Studio Vendors AddingaVendor Keeping a list of vendors in the software will make it easy to reorder supplies Find these options in Manage Studio Vendors Setup Vendors To add a vendor 1 Select New Vendor 2 Enter a Vendor Name and Account Number 3 Enter Contact Details 4 Select Save Vendor EditingaVendor All vendors are listed by name ...

Page 83: ...dors scroll up to the previous section 4 Enter the Vendor SKU This is the vendor s serial or product number they use to keep track of their products 5 Select an Inventory Type or select Add Type to create a new one such as Paper or Ink 6 Enter your current quantity 7 Enter the item cost 8 Enter the purchase date manually or select the calendar button and choose a date 9 Select Save Item Inventory ...

Page 84: ... right one 3 The new window will show all information for the item 4 Enter a reason for using the item 5 Enter the quantity used 6 Enter the use date manually or select the calendar button and choose a date 7 Select Save Item Your current inventory will update automatically with your total used and remaining items EmployeeSetup Any person using the software can be set up as an employee This will a...

Page 85: ...Roles from the right side of the window 2 A list appears of existing user roles Select one of these roles to edit or select New Role to add one 3 Enter or edit the Role Name 4 Set the permissions to determine which features of the software this employee can access Check the list below for more details on each feature 5 Select Save Role EditingUserRoles Click an existing role to edit rename or dele...

Page 86: ...ess to edit existing customers Delete Customer has access to delete existing customers Note This role should be limited to the Administrator Add Employee has access to create new employees Note This role should be limited to the Administrator Edit Employee has access to edit existing employees Note This role should be limited to the Administrator Delete Employee has access to delete existing emplo...

Page 87: ...ions with the exception of any management related tasks These roles are only suggestions and can be named and assigned any permission that can work in your studio AddinganEmployee Now that we have created or updated a user role we can add some employees to your studio From Manage Studio Employees you can view a list of all existing employees their roles schedules and an option to sign them in Let ...

Page 88: ...tandExportFile Information from an external program in either csv or txt format can be imported in the software This can make the setup faster to complete Once the employee setup has been completed you should export the data for backup purposes The file can also be used by other external programs as well CustomerSetup You can store any number of customers in the software whether they are active in...

Page 89: ...r Note Duplicate customers can be created Make sure you enter all the pertinent information middle name email address etc to differentiate the customers EditingaCustomer Click on a customer s name to see the customer details Select Edit Customer from the bottom of the window to edit any customer information Select Delete Customer to remove them ImportandExportFile Information from an external prog...

Page 90: ...d information Select Studio Solution to bring up the standard Windows menu where you can move resize logout and exit the software Select _ or or X to resize or exit the software Select to see the software version User Centered directly below the title bar is the current employee s username and their role Select Logout to log into the software as a different user BackandForward Your current softwar...

Page 91: ...ls page 5 If you want to narrow the search by date select a search period from the right side of the window If you choose Custom type or select dates from the calendar and select Apply Now 6 If you want to narrow the search by type select an item type from the right side of the window Item types include All Types Bookings Tasks Calls Customers Employees and Photos StudioTabs These tabs take you to...

Page 92: ...h a brief description of the job Tasks will be listed by the employee assigned and a brief description of the task ViewingDates You can view your current information for any day by navigating the small calendars on the home page and clicking on a date Select the and arrows to change months You can view all of the information for multiple days Click and hold the left mouse button and drag the curso...

Page 93: ... clicking the Calendar button in the studio tabs There are four different calendars Tasks and Events Schedules Rooms and Employee Tasks and Events show all actions whether it s a portrait shoot cleaning a studio or making a confirmation call to a customer Schedules show all employee shifts for that time period Rooms will provide you with a detailed schedule for each room in your studio The Employe...

Page 94: ...wing by month or day to see all events for that day Viewing by Custom Select and hold CTRL and click the mouse button to select any number of days from the small calendar located on the right side of the screen The calendar will display these days TasksandEventsCalendar Select the Tasks and Events button from the bottom of the window to access this calendar This calendar shows all of your current ...

Page 95: ... select Search You can also organize the list of customers by clicking on a header to sort When you have found the customer double click the name or select it and select OK b If you need to add or edit an existing customer read the previous section on setting up customers 4 Choose a date starting time and end time for the event 5 Enter a name for the event You must enter a name before saving the b...

Page 96: ...in the Tasks column you change this in the next step You must double click in the Tasks column while viewing by day 4 Choose a date starting time and end time for the task 5 Enter a name for the task You must enter a name 6 Enter a description for the task This is optional 7 Update or add a status to the task Examples assigned completed 8 If you want to automatically add a Reminder for this task t...

Page 97: ... 3 Double click any time in any day in the Calls column you change the actual time and date next You must double click in the Calls column while viewing by day 4 Select a customer from the dropdown box a If you want to search for an existing customer select Search Type in part of the customer information in the Find box select the criteria to search for in the From dropdown box and select Search Y...

Page 98: ... on setting up employees 10 Select Save Call 11 The call will now appear on your Tasks and Events calendar on the specified date and time UsingtheSchedulesCalendar Select the Schedules button from the bottom of the window to access this calendar This calendar shows all of your employee schedules If you are viewing your tasks and events by day the day will be divided into as many columns as employe...

Page 99: ...d time for the shift 5 Enter a name for the shift You must enter a name 6 Enter comments for the shift 7 Update or add a status to the shift Examples assigned accepted completed or missed 8 Select Save Schedule 9 The shift will now appear on the Schedules calendar on the specified date and time AddingNotestoCalendarItems Once an item has been added to a calendar you can add edit or view notes asso...

Page 100: ...elete a calendar item double click it and enter the details page Select the Delete Item button to the right of the details Customers The Customers tab will keep track of all your past current and possible future customers After selecting the tab a list of customers will appear alphabetized by last name with a phone number and email address Clicking a customer s email link will open a new message t...

Page 101: ... all future bookings for the customer Click on the name of a booking to view or edit details Previous Bookings These are all past bookings If a booking has been completed you can click on View Photos to see the photos from that event If a booking has not been completed click on the name of the booking to view or edit details Calls These are all current calls scheduled for the customer Previous cal...

Page 102: ...e customer with this account Enter the relative information and select Add Family Member 5 Select Save Customer EditingaCustomer Select Edit Customer from the bottom of the window to edit any customer information Select Delete Customer to remove them AddingaBooking To add a booking from the customer details page 1 Select Add Booking from the bottom of the window 2 Choose a date starting time and e...

Page 103: ...eduled 24 hours prior to the event 8 Assign an employee or multiple employees to the event If you need to add or edit an existing employee read the previous section on setting up employees 9 Select Save Booking 10 The booking will now appear on the customer details page and the calendar AddingaNote To add a note from the customer details page 1 Select Add Notes from the bottom of the window 2 Type...

Page 104: ...e for the call You must enter a name 4 Enter details for the call This is optional 5 Update or add a status to the call Examples assigned call again complete 6 Assign an employee to the call If you need to add or edit an existing employee read the previous section on setting up employees 7 Select Save Call 8 The call will now appear on the customer details page and the calendar ...

Page 105: ... to the details page for that employee CheckingInandOut Checking employees in and out will keep a record of who does what within the program A filled circle will appear under the IN column when an employee is checked in An empty circle implies the employee is scheduled but not checked in To check an employee in or out 1 Select Check In or Check Out from the Check In Out status column 2 Enter the a...

Page 106: ...rently assigned tasks for the employee Click on the name of a task to view or edit details Bookings These are all past and current bookings for a customer Click on the name of a booking to view or edit details If a booking has been completed you can click on View Photos to see the photos from that event Calls These are all current calls scheduled for a customer Previous calls will not appear here ...

Page 107: ... to the task If you need to add or edit an existing employee read the previous section on setting up employees 7 Select Save Task 8 The task will now appear on the employee details page and the calendar AddingaNote To add a note for this employee 1 Select Add Notes from the bottom of the window 2 Type a note and select Save Note 3 You can also view and remove existing notes listed by date and time...

Page 108: ...the bottom of the window 2 You will be taken automatically to the Employee Activity section of the Reports tab 3 Select a Quick Date period from the left to view a schedule for pre set dates or enter a Start Date and End Date in the text fields 4 Select the Employee from the dropdown box 5 Select Generate Report 6 A report will appear detailing all of this employee s activity for the time period y...

Page 109: ...r displaying information To run a report 1 Select a report type from the Reports tab 2 Select a time period for the report by selecting a Quick Date from the left of the software or by entering specific start and end dates into the text field by typing or selecting dates on the calendar 3 Select Generate Report 4 To print the report once it has appeared select Print from the top left of the softwa...

Page 110: ...separated value CSV file that lists and details all activity for a specific employee This file can be used in any data management program that accepts csv files Select Save after the report is generated you cannot print this report EmployeeExport This report will generate a comma separated value CSV file that includes all studio employees This file can be used in any data management program that a...

Page 111: ...ma separated value CSV file that includes the number of events by type and their details This file can be used in any data management program that accepts csv files Select Save after the report is generated you cannot print this report OrdersSummaryExport This report will generate a comma separated value CSV file that includes orders and their details This file can be used in any data management p...

Page 112: ...his report SalesbyPackage This report will display a summary of all purchased packages and the sales generated by each SessionTrends This report will display a pie chart for the percentage of types of task types TasksbyTypeExport This report will generate a comma separated value CSV file that includes all tasks by type This file can be used in any data management program that accepts csv files Sel...

Page 113: ...iled screenshots and button locations go here NavigatingthePhotoLibrary The library is divided into three areas appearing in the software from left to right Catalog Menu create organize publish and archive photo catalogs Photo Viewer review orient and organize photos within a catalog Shopping Cart select packages and photos for purchase and add to orders UsingtheCatalogMenu Your catalogs are alway...

Page 114: ...log list select Catalogs from the very top left of the software and select Refresh Or hit F5 SortingandViewingCatalogs To sort your catalogs 1 Select the Sort menu located at the very top left of the software 2 Select to sort catalogs by Time or by Name 3 Select to sort catalogs by ascending or descending order within Time or Name To change catalog viewing options 1 Select the View menu located at...

Page 115: ...dd a different category type you can change it in this process 2 Select New Catalog located to the left directly above the catalog list 3 If you want to create a new catalog and automatically import photos from your quick import location select and check Create New Import 4 Select Add Photo Catalog a Select Add Portfolio instead if you want to add a new portfolio to your PhotoReflect 5 A wizard op...

Page 116: ...tingCatalogInfo To edit catalog info 1 Select the catalog you wish to edit 2 Select Info located directly above the catalog list 3 Edit the catalog info See Adding Catalogs for a detailed guide 4 Select Finish a Select Next if you want to edit customer info Then select Finish OR 1 Select the catalog you wish to edit 2 Select Catalogs located at the very top left of the software 3 Select Catalog In...

Page 117: ...move Catalog which contains all of the previous options AddingaPhotoGrouptoaCatalog Photo groups are subcategories of catalogs For example one customer could have several different photo groups one for each portrait sitting To add a photo group to an existing catalog 1 Select the catalog you want to add photos to 2 Select New Catalog located to the left directly above the catalog list 3 If you wan...

Page 118: ...h 3 Select Catalogs located at the very top left of the software 4 Select Publish Selected 5 The status bar at the bottom left of the software will turn blue and show a of publishing 6 When a catalog is published you will see a prompt and all published photo s will show a P in the upper left hand corner You can also publish a catalog by right clicking on it and selecting Publish Catalog which cont...

Page 119: ...or any computer location big enough to hold the information Archiving can also open up space on your current computer making it faster to use and easier to navigate You can archive individual photo groups or entire catalogs To archive a catalog 1 Select the catalog or photo group you want to archive 2 Select Catalogs located at the very top left of the software 3 Select Archive To A window appears...

Page 120: ...ocated the catalog select it 6 Select OK If you set up a quick unarchive path in Setup you can select Quick Unarchive to automatically unarchive the selected catalogs without choosing a location You can also unarchive or quick unarchive catalogs or photo groups by right clicking on the catalog or photo group and selecting Unarchive From which contains the previous options SettingPhotoNumbers Each ...

Page 121: ...eset with new numbers counting consecutively up from the one you selected You can also set starting numbers or reset photo numbers by right clicking on the catalog and selecting Set Starting Photo Number or Reset Photo Numbers which contain the previous options PhotoPaths You can view the computer folder and paths that contain photo groups and catalogs To open the folder containing the photos 1 Ri...

Page 122: ... The event name number of photos location and event date are all located just above the photo viewer To select photos hold and drag the mouse over any number of photos Or click them individually while holding CTRL or SHIFT You can also select photos by selecting Photos from the very top center of the software and selecting Select All or Deselect All To refresh photos select Photos from the very to...

Page 123: ...geable Image File information Sort by Custom manually click and drag photos to their positions 4 Select to sort photos by the previous criteria in either ascending or descending order To change photo viewing options 1 Select a catalog or photo group 2 Select View from the very top center of the software 3 Click to place a check next to a viewing selection Show Photo Filenames display all photo fil...

Page 124: ...connected selecting a photo will automatically display a large preview there with a black background 7 Click to place a check and select to view High Quality Previews You can also sort and view photos by right clicking on any photo and selecting View which contains all of the previous options ThumbnailSize To select to size of thumbnails to display select one of the 5 different box sizes tiny smal...

Page 125: ...t location ImportingPhotosfromaCamera If you have a tethered or WiFi camera connected and set up in the software you can import photos into the current catalog as they are taken To import photos from a tethered or WiFi camera 1 Ensure that the camera is set up properly and connected to the software via USB cable or through WiFi 2 Take a photo with the camera or press SPACE on the keyboard 3 The ph...

Page 126: ...me You can also right click on a photo and select Edit Photo Rename Photo which contains the previous options AddingPhotographerNotes This note will appear in the photo info To add a photographer note to a photo select a photo and select Photos from the very top center of the software Select Describe Photo and enter a note You can also right click on a photo and select Edit Photo Describe Photo wh...

Page 127: ...hrough it will appear in the upper right of the photo This shows that the photo will be hidden from all publishing To unhide a photo from publishing select any number of hidden photos and follow the previous options You can also hide and unhide photos by right clicking on any number of photos and selecting Hide Photo s RatingPhotos Every photo can be assigned a 1 to 5 star rating These ratings can...

Page 128: ...he previous options EditingShippingInfo To edit a customer s shipping info select Photos from the very top center of the software and select Edit Shipping Info Edit the billing and shipping info and change the shipping type and cost and select Save Changes You can press CTRL H or right click on a photo and select Edit Shipping Info for the previous options PhotoPaths You can view the computer fold...

Page 129: ...and is used to organize photos automatically when dealing with large groups Keep reading for a brief example Imagine you are creating composite photos for a soccer team where each player will have a team photo and a player photo Now imagine you are creating composites for twenty different teams You can simplify your search and creation process 1 Select Add Data 2 Set the Property to Team Name 3 Se...

Page 130: ... photo Select Hide Data from the top left of the software if you do not want to display photo data SavingAttributes Attributes are a series of edits or settings for a photo that can be saved and applied to other photos and catalogs You can quickly assign and apply up to four different attribute settings at once or create new ones The Photo Library and the Photo Workshop both use the same set of at...

Page 131: ... to Custom 1 4 These attributes will be saved in the software until you manually save over them Create a New custom setting With a new custom attribute setting you can leave out specific attributes or only save one or two different attributes of a photo For example you could copy over the Services and a Vignette but leave the Color Correction and Color Mode the same ApplyingAttributes To apply att...

Page 132: ...tion options select Orient from above the photo viewer and select an option Vertical oriented as a portrait Horizontal oriented as a landscape Vertical Flipped oriented vertically but upside down compared to the original Horizontal Flipped oriented horizontally but flipped sideways compared to the original Rotate Clockwise rotate the photo 90 clockwise Press O as a hotkey Rotate Counter Clockwise ...

Page 133: ...elect a photo and select Preview from above the photo viewer The software will switch to Presentation Mode where you can run slideshows play music and view the photo with different frames Click here for detailed options during full screen Presentation Mode PublishingPhotos To publish a photo 1 Do not turn off the software while publishing 2 Select any number of photos you want to publish 3 Select ...

Page 134: ...ation without changing the file type b Or Convert the files to another format while copying i Select a new file format for the imported photos 5 If you want to rename the imported photos select Rename copied files a Select a file name prefix b Select a starting number c Select Reverse Chronological to rename photos starting with the last first 6 Select Delete files after copying them if you want t...

Page 135: ...5 Select Print each photo with a border if you wish to add a border to each photo a Select Choose to browse the borders you created and organized here b Select Match border orientation to image to rotate the border horizontally or vertically depending on the photo c Select Match border aspect ratio to printsize to resize the border to the correct aspect ratio of the print 6 Select to a Create a si...

Page 136: ... of photos for presenting to customers You can quickly print a pre made proof sheet or you can create custom proof sheets with advanced options Press P as a hotkey for proofing photos To quickly create a proof sheet 1 Select any number of photos 2 Select Proof from above the photo viewer A window appears 3 If you have already created a custom proof template select a Proof Template Otherwise this f...

Page 137: ...as a portrait c All landscape proofs will orient every photo as a landscape 8 Select the number of copies to print 9 Select to Print Filenames under each photo 10 Select to a Create a print order this will be an individual order for just the proof sheet b Add proof sheet to shopping cart this will add the proof sheet to the shopping cart as part of the current order 11 Select Print All to proof ev...

Page 138: ...edia of the paper you will be printing iv Select the margins and select to load any background or overlay images such as a watermark b Images set the individual photo properties for the template i Select an image size for the photos from the dropdown box or select custom and enter a number of rows and columns ii Select the photo orientation the padding between photos and how to align the last row ...

Page 139: ... an item is added to the shopping cart a preview image will appear next to the quantity package type price and services You can change or edit any item or packages after it has been added to the cart ShowingandHidingtheCart The shopping cart is hidden by default to leave more room for organizing and editing photos To show or hide the shopping cart select Show Cart or Hide Cart from the very top ri...

Page 140: ...ps Although only your default package group will be displayed for each event you can switch between your different package groups from the shopping cart To manually navigate through all your package groups select Prev and More from the bottom of the package window in the cart To change the default package group select Add Package from the bottom of the cart and select Change Default Group Select t...

Page 141: ...s to the cart Each package has a number to the left from 1 9 To add an item using the number keypad 1 Select the photo or photos you want to add to the cart 2 Select the keyboard number that corresponds to the package you want to add 3 Select a keyboard number to select a quantity of this package If you selected more than one photo the package will be added for each photo AddinganALaCarteItemtothe...

Page 142: ...is placed 4 Select Shipping to edit and verify all billing and shipping information 5 Select OK to send the order a If there is an error communicating with your studio management software or the printer is offline the order will be saved in the orders workspace for later Click here for more information about using the orders workspace SavinganOrder If you want to save an order to your orders works...

Page 143: ...on the package or any item in it and selecting Remove Package ClearingtheOrder If you want to clear all packages and items in the cart and start over select Clear Order from the bottom of the cart ChangingCroppingforanItem The software will automatically determine how to crop the photos you add to the cart If you want to change the cropping from vertical to horizontal or vice versa select the phot...

Page 144: ... printing media for an item 1 Right click on the item in the cart and select Change Media A window appears 2 Select a media type from the list or select Add to type in a media 3 Select OK ChangingPrintCommandsforanItem To change the print commands for an item 1 Right click on the item in the cart and select Change Print Commands A window appears 2 Select a print command from the list or select Add...

Page 145: ...e photos 1 Right click on a photo 2 Select Open Containing Folder 3 This is the location and subdirectory containing your selected photos To copy the file location containing the photos 1 Right click on a photo 2 Select Copy Path to Clipboard 3 The location is now saved in your clipboard Selecting Paste or CTRL V will paste the photos ...

Page 146: ...he Orders Workspace including detailed screenshots and button locations go here NavigatingtheOrdersWorkspace The orders workspace is made up of three different tabs located at the very top left of the software New Orders here are all orders that have been created or saved but not yet printed Pending Orders here are all orders that have been sent to print locally or at a lab but are not yet finishe...

Page 147: ...ur lab account Type each order can be either a local order or a web order Customer shorthand version of the customer purchasing the order Order Time date and time the order was placed Status displays the current status of your order such as printing waiting to print saved or shipped Status Time date and time of the most current status Age how long ago the order was placed Payment cost of the order...

Page 148: ...o view every order you ve had in the studio RefreshingtheOrderList Select Refresh from the very top center of the screen to refresh the orders and ensure your list is up to date ViewingOrderInformation Selecting any order will display the following order information in the bottom half of the window Customer Information the customer s name address and contact information Order the order number and ...

Page 149: ...mber of orders using CTRL or SHIFT and select print order from the bottom of the software or right click on any of the order and select Print Order To print all orders select print all orders from the bottom of the software or right click the order list and select Print All Orders PrintinganOrdertoCD To print an order to CD 1 Ensure that there is a CD in your disc drive 2 Select any number of orde...

Page 150: ... queue and the number of printers available and currently in use Select return to the order page at any time to leave the print queue Select an option from the left side of the window to modify a pending print job Delete Print Job remove selected print job from the queue Suspend Print Job temporarily stop selected print job Resume Print Job resume the selected suspended print job Restart Print Job...

Page 151: ...tom of the software or right click on an order and select Delete Order You will be prompted for confirmation A deleted order will be completely removed from every part of the software and is unrecoverable BatchingandUnbatchingOrders You can group individual orders together and treat them all as one large print order This is useful when you have many separate orders that need to be ready at the sam...

Page 152: ...lect print order proof from the bottom of the software or right click on the order and select Print Order Proof 3 A window appears 4 Select the page size This is the size of the sheet you will be printing on 5 Select the orientation portrait or landscape If you are only printing one image select to use the image default orientation 6 Select a media Leave this dropdown menu blank to use the default...

Page 153: ...int an order form right click on the order then select Print Order Form PrintingaSimpleReceipt A simple receipt is a quick low resolution receipt with only text and basic information including Company info Order ID Date and time Packages and package cost Taxes Total cost To print a simple receipt right click on the order then select Print Simple Receipt ...

Page 154: ...will appear For more information on editing and correction tools click here to read about the Photo Workshop NavigatingwhileEditing Proofing The middle of the Order Proofing page is identical to the Photo Workshop and has all of the same features tools and options Use the Enhance Correct Color Balance and Drop Out tabs at the bottom of the software to switch between the Photo Workshop toolsets det...

Page 155: ... editing by selecting and unchecking auto edit from the top of the software ViewingPhotos Select view from the top of the software to select viewing options Photos select the number of photos to view at once Press SHIFT as a hotkey to display photos Auto View Photos let the software decide how many photos to display Enabled by default Show Less or More photos press or as hotkeys to show less or mo...

Page 156: ...re ChangingOrderProperties While in Order Proofing you can change the properties of a selected item 1 Select an item 2 Select Properties from the top of the software or right click on a photo 3 Select to Change Product Select from Lab Products or press CTRL SHIFT R or Select from Local Products or press CTRL R Change Filename replace the item with another on file Press ALT F as a hotkey Change Qua...

Page 157: ...s a hotkey 4 The item will be saved in the Orders tab as a new order To save the current order as a new order select Print from the top of the software and select Save Current Order as New Order or press ALT S as a hotkey The new order will be saved the Orders tab To save the current order select Print from the top of the software and select Save Current Order or press S as a hotkey You can also s...

Page 158: ...walking customers through selecting and rating their photos choosing services and purchasing packages all during the same session To activate Presentation Mode you must have a catalog open in either the Photo Library or the Photo Workshop Turn on Presentation Mode by selecting the Client Presentation tab at the bottom of the software Select exit presentation mode from the very top right of the sof...

Page 159: ...igatinginPresentationMode The software will automatically be maximized to full screen so that no other programs will interrupt the session The software itself will hide all other tabs The top of the workspace has a single toolbar for viewing and adjusting photos The bottom of the workspace has a single toolbar for navigating between photos catalogs and editing ViewingPhotosinPresentationMode Viewi...

Page 160: ...y or select View More Photos or press as a hotkey ViewingPhotoInformation To view filenames beneath photos select view from the top of the software and select and check Show Filenames To view photo numbers beneath photos select view from the top of the software and select and check Show Photo Numbers ViewingHighQualityPreviews To view high quality previews of your photos select view from the top o...

Page 161: ...hotos to their positions 3 Select to sort photos by the previous criteria in either ascending or descending order RatingPhotos Every photo can be assigned a 1 to 5 star rating These ratings can signify either your favorite photos or the customer s favorite photos To rate a photo 1 Select any number of photos that you want to have the same rating 2 Select rating from the very top center of the soft...

Page 162: ...can also add or edit services by pressing as a hotkey ComparingPhotos You can lock specific photos in Presentation Mode to compare it to other photos as you move through the catalog To lock a photo for comparing select a photo and select compare from the top of the software or right click a photo A red dog ear will appear in the upper right hand corner of the photo when it is locked Select unlock ...

Page 163: ...music select music from the top of the software and select and check off UsingtheShoppingCart The shopping cart is where you will create and modify orders before sending them to print You can create new orders to print immediately or save orders for later Find the shopping cart in the Photo Library Photo Workshop and in Presentation Mode always located at the very right of the software The shoppin...

Page 164: ...t as a transition Music select music options detailed here Choose select additional viewing options o Single Picture Mode when viewing multiple photos with frames the current photo will appear in every frame Normally different photos from the catalog will appear with it o Show Filenames view filenames beneath the photo o Show Image Numbers view photo numbers beneath the photo o Show Rating view ph...

Page 165: ... photos in the software Find and select the Photo Workshop tab at the bottom of the software For a complete reference guide to the Photo Workshop including detailed screenshots and button locations go here NavigatingthePhotoWorkshop The Photo Workshop workspace is separated into three areas appearing in the software from left to right Photo Bar select view and mange photos within the workshop Work...

Page 166: ...top left and very bottom left to scroll between photos within the current catalog Selecting a photo will display it in the workspace for editing Multiple the photo bar does not appear All photos in the current catalog will appear in the workspace as smaller images You can edit any or all of the photos at once while editing to apply the edits to all of the selected photos Double clicking on a photo...

Page 167: ...op of the software and select either Front or Back ViewingHighQualityPreviews To view high quality preview images select View from the top of the software and select and check High Quality Preview These images have more detail and are easier to edit ViewingwithaPrinterProfile You can view photos as soft proofs with your printer profile to get a better idea of what the printed product will look lik...

Page 168: ... View from the top of the software 2 Select Setup Aspect Ratio List 3 A window appears 4 Select Add to create a new aspect ratio a Select a name width and height 5 Select an aspect ratio and select Edit to edit an existing aspect ratio a Select a name width and height 6 Select an aspect ratio and select Remove to delete it 7 Select Reset List to revert to the default list 8 Select Move Up or Move ...

Page 169: ...ntering student faces in the frame b Standard for aspect ratios This guide will show dotted lines for the 4x6 5x7 and 8x10 aspect ratios ClearingPhotosfromtheWorkspace To clear the workspace select View from the top of the software and select Clear or press ESC as a hotkey SortingPhotos To sort photos in the Photo Workshop 1 Select Sort from the top of the software 2 Select to sort photos by Ratin...

Page 170: ... from the bottom left of the software and select Find Photo or press CTRL F as a hotkey 2 Enter the text and type to search for Filename Path Photo Notes Film Number or Exif Comments 3 Select to match only whole words 4 Select to match case of words 5 Select to search up or down within the photo bar 6 Select Find To search for additional photos with the same search criteria select Catalog from the...

Page 171: ...tware and select Reset Photo Numbers You will be prompted to enter a starting number for the photos ShowingPhotoIcons To show photo icons above photos in the photo bar select Catalog from the bottom left of the software and select and check Show Photo Icon Possible photo icons Printed Archived Enhanced Hidden from Publishing Published ShowingandSettingPhotoRatings To show photo ratings above photo...

Page 172: ...ture Number 5 An example of your filename will appear next to Resulting filename 6 Select OK ShowingandCopyingPhotoPaths To view the entire filename path below photos in the photo bar right click a photo and select View Show Paths You can also view the computer folder and paths that contain selected photos To open the folder containing the photos 1 Right click on a photo in the photo bar 2 Select ...

Page 173: ...l photo data select Show Data from the top right of the software The following information will be shown on the right side of the workspace Filename Capture Date and Time Capture Resolution Capture Megapixels Photo Histogram EXIF Data Editing Software ISO Info Flash Settings Color Space Photo Notes Photo Rating Photo Number Select Click to Add under photo data to add photographer notes to this pho...

Page 174: ...e type b Or Convert the files to another format while copying i Select a new file format for the imported photos 6 If you want to rename the imported photos select Rename copied files a Select a file name prefix b Select a starting number c Select Reverse Chronological to rename photos starting with the last first 7 Select Delete files after copying them if you want to permanently remove these fil...

Page 175: ...Select how to copy the files a Simply copy the files to the destination without changing the file type b Or Convert the files to another format while copying i Select a new file format for the imported photos 6 If you want to rename the imported photos select Rename copied files a Select a file name prefix b Select a starting number c Select Reverse Chronological to rename photos starting with the...

Page 176: ...n the software you can import photos into the current catalog as they are taken To import photos from a tethered or WiFi camera as they are captured 1 Ensure that the camera is set up properly and connected to the software via USB cable or through WiFi 2 Take a photo with the camera or press SPACE on the keyboard 3 The photo will automatically be added to the current catalog OR 1 Ensure that the c...

Page 177: ... 11 Enter customer information a If you are using 3rd party studio management software enter in your customer and session values These must match in both softwares 12 Select Finish CreatingaPhotoGroup Photo groups are subcategories of catalogs For example one customer could have several different photo groups one for each portrait sitting To add a photo group to an existing catalog in the workshop...

Page 178: ... a series of edits or settings for a photo that can be saved and applied to other photos and catalogs You can quickly assign and apply up to four different attribute settings at once or create new ones The Photo Library and the Photo Workshop both use the same set of attributes To apply or save attributes select a photo and select Attributes from the top of the software Here is a detailed guide to...

Page 179: ...ipping Info or press CTRL H as a hotkey Edit the billing and shipping info and change the shipping type and cost and select Save Changes RemovingPhotos To remove a photo from the catalog right click a photo in the photo bar and select Remove Photo A prompt will appear for confirmation If you want to permanently delete the photo file select Delete the picture file s as well Select OK SavingChangesa...

Page 180: ...ingCart The shopping cart is where you will create and modify orders before sending them to print You can create new orders to print immediately or save orders for later Find the shopping cart in the Photo Library Photo Workshop and in Presentation Mode always located at the very right of the software The shopping cart will remain the same while using the software saving items and settings while n...

Page 181: ... tones and redeye Picture Style this toolset includes tools for correcting photos using EOS Picture Styles Color Balance Toolset this toolset includes color profiles and tools for correcting lighting and color balance Drop Out Toolset this toolset includes chroma key settings for shooting with green screen Editing photos in the Photo Workshop will not affect the saved photo files Your edits will b...

Page 182: ...hat direction Select the box in the middle of the tool to center the photo Select Move to open a dropdown menu with additional options Select Reset X or Y Position to set X and Y to 0 Select an X or Y offset to move the photo left negative or right positive You can also move a photo by clicking and holding the left mouse button over the photo and moving the mouse ScalingaPhoto Scaling a photo will...

Page 183: ...o horizontally Select the box again to rotate it 180 Select Orientation to open a dropdown menu with additional options Vertical oriented vertically Horizontal oriented horizontally Vertical Flipped oriented vertically but upside down compared to the original Horizontal Flipped oriented horizontally but flipped sideways compared to the original Rotate Clockwise rotate the photo 90 clockwise Press ...

Page 184: ...mage as the frame will crop to eliminate blank space Select apply changes to save your tilt Zooming Zooming in or out on a photo does not change the size of the photo It changes the size of the image viewed on your monitor Use zooming for editing small features and retouching Basic zoom options include Select an aspect ratio around the zoom tool to zoom in that amount or select Zoom and select one...

Page 185: ...lect Zoom to bring up a dropdown menu with additional options High Quality Zoom select and check this option to view zoomed photos as high quality images Floating Loupe select and check this option to zoom in with a floating magnifying glass This option is enabled by default Disabling this option will zoom in on the entire photo within the sheet UsingtheEnhanceToolset The enhance toolset includes ...

Page 186: ...etouch in the retouch tool and select to check either Use Retouch Workshop or Use Adobe Photoshop To open your selected retouching workshop select the brush icon in the retouch tool Using the Retouch Workshop the photo will be automatically opened in the Retouch Workshop Click here for a guide to using the Retouch Workshop Using Adobe Photoshop the software will automatically open Adobe Photoshop ...

Page 187: ...ver time Retro sets the color to retro tones Aged color photos naturally fade to this color over time Duotones the photo is turned to grayscale with a subtle color tone applied Select from o Ruby Bronze Tarnished Emerald Turquoise Selenium Blue Vineyard and Rose AddingaFrame You can add a small frame around the edge of your photo To add a frame 1 Select View from the top of the software 2 Select F...

Page 188: ...he workshop To search for and add a border to the photo 1 Select the magnifying glass from the borders tool 2 A window appears 3 The top of the window includes all of your local borders Use the tabs and arrows to navigate between groups Click here for more information on border options 4 Select OK when you have selected a border 5 The border will be applied to the photo If the border is a differen...

Page 189: ...etweenBordersintheCurrentGroup To switch between templates in the current border group Select the and arrows in the borders tool The borders will cycle back or forward through the current group applying each to the photo OR 1 Select borders from the borders tool to open a dropdown menu 2 Select Borders 3 Select a border from the current group 4 The border will be applied to the photo If the border...

Page 190: ... Text or Edit Border Text 4 Select your text settings detailed here You can also add or edit border text by pressing CTRL T as a hotkey If a photo has a border applied that includes text you can edit the text in that border by following the previous steps To add text to a photo that already has a border applied that includes text you will need to edit the border in the Border Workshop and add an a...

Page 191: ... in by pressing CTRL W as a hotkey To add a shape to the border 1 Select borders from the border tool 2 Select Add Border Shape 3 Select a border shape from the list or select Add New Shape to create a new one Press CTRL P as a hotkey for adding new shapes 4 Select your shape settings detailed here Some borders will have colors you can edit To edit border colors 1 Select borders from the border to...

Page 192: ...h border group to add the new border to 6 Select OK CroppingPhotos You can quickly crop a photo down to a specific photo aspect To crop the current photo to an aspect ratio 1 Select a photo 2 Select the sheets tool to open a dropdown menu 3 Select an aspect ratio to crop the photo to a The aspect ratios listed can be set up here CreatingaCompositeSheet You can quickly create a composite sheet of m...

Page 193: ...7 Select Create 8 Click and drag photos from the photo bar into the composite AdjustingFocus Use focus to sharpen a photo for a crisp look or to soften an image to create a gentle glow Focus options include Select to sharpen the photo by 1 point Select the triangle to set the focus to 5 points Select to soften the photo by one point Select the circle to set the focus to 5 points Select the box to ...

Page 194: ...es tools for adjusting basic light and exposure settings To open the correct toolset select the Correct tab from the bottom of the Photo Workshop workspace The correct tools will appear either to the right or below the workspace Enhance toolset options are in order Contrast Exposure Shadows Color Tone and Redeye It is recommended that you color balance photos before adjusting light and exposure if...

Page 195: ...d to any number of other photos and catalogs Click here for a guide to saving and applying attributes AdjustingContrast Adjusting the contrast will lighten the light colors and darken the dark colors Contrast options include Select to increase the contrast by 1 point Select to decrease the contrast by 1 point Select the box to reset the contrast to 0 Select A to have the software use the photo his...

Page 196: ...he shadows tool to lighten darker areas or darken lighter areas targeting the shadows Shadows options include Select to brighten shadows by 10 points up to 80 Select to darken shadows by 10 points down to 80 Select the box to reset the shadows to 0 Select shadows to open a dropdown menu with preset values To manually enter a shadows value select the shadows number below the tool and manually type ...

Page 197: ...e tool and manually type in a value Warm tones are positive numbers cool tones are negative numbers AdjustingRedeye The redeye tool helps to eliminate redeye glare It is recommended to adjust redeye before tone as the redeye tool looks for red in an image and might interfere with your tone settings To adjust redeye 1 Select the eye icon in the redeye tool This will automatically adjust redeye 2 If...

Page 198: ...hotographic subjects It provides the optimal sharpness for printing image without post processing and makes it possible to produce beautifully finished prints for a broad array of subjects from snapshots to sports shooting with no retouching The Standard Picture Style is the default Picture Style setting for all present EOS DIGITAL lineups Color uniformity is ensured even if the model changes Port...

Page 199: ... even in highlight areas so the expression of the colors is strong giving a reliable impression that is close to what is seen with the naked eye The colors are absolutely true to life ensuring faithful reproduction no matter how subdued or vivid This setting is also suitable for replicating existing photographs and product photography where the original colors must be accurately expressed Monochro...

Page 200: ... contrast to open a dropdown menu with preset values To manually enter a contrast value select the contrast number below the tool and manually type in a value AdjustingExposure You can adjust the exposure of a photo by plus or minus 3 stops Exposure options include Select to increase the exposure by 25 points up to 3 Select to decrease the exposure by 25 points down to 3 Select the box to reset th...

Page 201: ...he saturation to 0 Select saturation to open a dropdown menu with preset values To manually enter a saturation value select the saturation number below the tool and manually type in a value AdjustingColorTone You can adjust the color tone of a photo by plus or minus 4 points Color tone options include Select to increase the color tone by 1 point up to 4 Select to decrease the color tone by 1points...

Page 202: ... blue effect Select Violet to apply a violet effect Select Green to apply a green effect Select None to restore the photo UsingtheColorBalanceToolset The color balance toolset includes tools for adjusting and selecting white balance settings color profiles and stored color settings These settings will correctly balance the color of your photos To open the color balance toolset select the Color Bal...

Page 203: ...sates for the additional red and yellow from camera flashes Fluorescent compensates for the additional red and yellow from fluorescent bulbs Tungsten compensates for the additional red and yellow from tungsten bulbs Select None to remove the preset color balance from your photo You can also select color balance to open a dropdown menu with all of your preset and attribute settings ApplyingAttribut...

Page 204: ...ew color balance tool appears 2 Adjust the color balance by dragging the bars or typing values into the text boxes 3 Select Save Changes As and select Image Only AutomaticallyAdjustingColorBalance You can automatically adjust color balance by choosing a neutral point of a photo and saving those attributes to apply to all photos in the event Ideally you would shoot a gray or white card along with y...

Page 205: ...e Adobe RGB set the color space to Adobe RGB color space Custom select a color profile from another location Windows has a recommended location for storing these files system32 spool drivers color UsingtheDropOutToolset The drop out toolset is for shooting green screen photography with backdrops replacing the backdrop color with other backgrounds or images You can select between choma key backdrop...

Page 206: ...emove any of that color from the photo ApplyingPresets The software comes with a variety of different preset options to simplify the drop out process Each preset will automatically change the rest of the drop out settings in the toolset Select the or arrows to switch between presets or select presets to open a dropdown menu and select one from the list Shadows Off Completely removes all shadows Th...

Page 207: ...o decrease the hue percent by 5 down to 0 Select the box in the hue percent tool to reset to the default value of 36 Select hue percent to open a dropdown menu with preset values To manually enter a hue percent value select the hue percent number below the tool and manually type in a value AdjustingShadows Lighting conditions are often difficult and will leave shadows on the background after the b...

Page 208: ...l accidentally be removed in the drop out process or the backdrop will be reflected on lighter clothing and hair The protect tool will prevent green halos and accidental drop outs Select the following options for protect white if the backdrop is reflecting select protect black if dark areas are being removed with the drop out process A higher protection will leave more of those colors in the photo...

Page 209: ...plate to open that border in the workshop Borders are layered objects with each text graphic or photo as its own individual layer Each item can be moved and edited independently or shown in front of or behind other objects For a complete reference guide to the Border Workshop including detailed screenshots and button locations go here NavigatingtheBorderWorkshop The Border Workshop workspace is se...

Page 210: ... can now click and right click on items in the workspace Select and drag an item to move it around the workspace Select and drag edges of the item to stretch it Use the mouse wheel to resize the object with the same proportions PanningwithintheBorder To use pan mode select Pan from the right toolbar Panning is quickly moving and viewing by clicking and dragging an area in the direction you want to...

Page 211: ...view actual size by right clicking any border item and selecting Zoom Zoom Actual Size from the dropdown menu ViewingandEditingBorderProperties At any time in the workshop you can view and edit the border properties To view and edit border properties 1 Select border properties from the left toolbar A window appears 2 Enter a border description 3 Enter a filename and location for the border 4 Selec...

Page 212: ...s window contains all of the options you set when creating the item For guides to item properties go here and locate your item You can also edit item properties by double clicking any item or by right clicking any item in the workspace or border items list and selecting Properties from the dropdown menu ViewingtheUsingtheBorderItemsList The border items list keeps track of every border object as a...

Page 213: ...licking any item in the border item list will bring up the item properties To rearrange items in the border items list 1 Select a border item in the list 2 Hold and drag the item to a new location in the list 3 The item will now appear in a different order in the workspace ViewingandUsingtheGrid You can display a grid for aligning border items To view the grid select Options from the top of the so...

Page 214: ...pts that will appear when the border is applied to a photo To preview text fields select test form from the right toolbar EditingItemsintheBorderWorkshop BasicEditingTools For basic editing options select an option from the left toolbar or select Edit from the top of the software and select an option Duplicate or CTRL D copy and paste an exact duplicate of the item including item description Cut o...

Page 215: ...is selected b Fill Width the item width will match the page size width c Fill Height the item height will match the page size height d Fit Within Page the item will match the width or height of the page size without changing proportions You can also right click an item and select Fill Fit from the dropdown menu for the previous options MakingItemstheSame You can adjust the size position and font o...

Page 216: ...one of the selected items and select Make Same from the dropdown menu for the previous options The last item will always be the one copied CenteringItems You can center an item or a group of items to the page To center an item 1 Select a border item a You can use CTRL or SHIFT to select any number of border items They will be treated as one large group when centered 2 Select center from the right ...

Page 217: ...can space items equal distances from each other on the page You must select at least three items to apply spaces To space items 1 Use CTRL or SHIFT to select at least three items you want to space apart 2 Select space from the right toolbar 3 Select an option a Gaps Horizontally space the items apart horizontally with equal gaps between the edges b Gaps Vertically space the items apart vertically ...

Page 218: ...e layer towards the front To rearrange items in the border items list 1 Select a border item in the list 2 Hold and drag the item to a new location in the list 3 The item will now appear in a different order in the workspace You can also right click an item and select Order from the dropdown menu for the previous options RotatingItems You can rotate items by preset or custom angles 1 Select a bord...

Page 219: ... select Show Object to show it again LockingItems You can lock items from editing The item will still be visible but cannot be selected or edited Use this to keep from accidentally moving or editing an item To lock an item 1 Right click a border item 2 Select Lock Object 3 An L will appear next to the item name in the border items list 4 Right click the item and select Unlock Object to make it edi...

Page 220: ...d size 1 Select the Position and Size tab from the top of the window 2 Select the Units to work with inches pixels cm or mm 3 Select the X and Y position of the top left corner of your item 4 Select the width and height of your item 5 Select to align your item with the page Click here for alignment options 6 Select to have your item fill and fit to the page Click here for fill fit options To use X...

Page 221: ...olders with the same will automatically add the same photo to all of those placeholders b Select Lookup to browse photos and graphics already used in this border 4 Select Transparency options a Simple set a preset for transparency 0 is opaque and 100 is invisible b Predefined Mask select Edit to choose a predefined vignette or transparency setting c Chroma key select a green or blue screen backgro...

Page 222: ...er 7 Select Position and Size options found here 8 Select OK You can also add a photo item by selecting Add from the top of the software and selecting Photo which contains the previous options AddingaMultiplePhotoItem You can add a composite item to the border that will contain a number of different photos but count as one item Each photo in the composite will contain a separate placeholder To add...

Page 223: ...a green or blue screen background b Select Advanced options i Select to draw frames around the photos ii Select to draw shadows 6 Select Position and Size options found here 7 Select OK You can also add a composite item by selecting Add from the top of the software and selecting Multiple Photos which contains the previous options AddingaGraphicItem You can add graphics and other images to the bord...

Page 224: ...ere You can also add a graphic by selecting Add from the top of the software and selecting Graphic which contains all of the previous options AddingText You can add text items to your border 1 Select add text from the left toolbar 2 A window appears 3 Enter the text for the item a Select Insert Special Text to select a data type 4 Select font properties 5 Select Color Attributes 6 Select Movement ...

Page 225: ...following effects are available Brightness Color Darken Duo Tone Duo Tone Color Grayscale Hue Invert RGB Negate RGB Overlay Sepia Tone Saturation Watermark Antique Blur Monochrome To apply an effect 1 Select add effect from the left toolbar 2 A window appears 3 Select the effect type from the dropdown menu 4 Select Transparency options a Predefined Mask select Edit to choose a predefined vignette ...

Page 226: ... create edit and save for later use To add a custom shape 1 Select Add from the top of the software 2 Select Shape 3 Select a shape from the list 4 A window appears 5 Select graphic options found here 6 Select text options found here 7 Select Position and Size options found here 8 Select OK If you are adding a saved custom shape you can add it by selecting Add from the top of the software and sele...

Page 227: ...owing options Type Weight Style Color Opacity Joints Start Style End Style Visibility 5 Select Drawing Mode to create a new line or Editing Mode to edit an existing line 6 Select Done when finished creating and editing your line AddingaBarcode Barcodes provide a reliable way to track data for prints For example you can add a back to a border and apply a barcode to it Simply scan the final print fo...

Page 228: ...uery is basically a search function tied a photo placeholder that will search the for specific photo types to automatically fill the placeholder For example if you are shooting a bunch of different sports teams and creating sport composites you will probably need a team photo for each composite Simply create a photo query within the photo placeholder where the team photo would go for each player a...

Page 229: ...u added in photo properties found here 6 Create the rest of your photo item and select OK 7 When this border is applied to a photo this placeholder will automatically search for and populate the placeholder with a photo matching the photo type within that catalog ...

Page 230: ...rom the bottom of the workspace Select the photo you wish to retouch and select the Retouch tool from the enhance toolset Ensure that you have Use Retouch Workshop enabled with a check NavigatingtheRetouchWorkshop The Retouch Workshop is a workspace surrounded on all sides by tools The left toolbar includes all retouch tools and undo and redo options The right toolbar includes different retouch me...

Page 231: ...mouse wheel FittingthePage Select fit page from the right toolbar to view the entire photo at the size of the workspace ViewingatActualSize Select actual size from the right toolbar to view the photo at full size in pixels BeforeRetouching Before you start retouching remember that all retouches will not be applied to the digital negative of your photo Retouches are saved to a separate preview file...

Page 232: ...touching photos These settings will be displayed on the top toolbar after selecting a retouch tool or method Read on for a list of all retouch settings Opacity Select the tool opacity 100 is opaque and 0 is invisible ChooseSource Some tools will require you to first select an area of the photo Select choose source and select an area in the photo Size Select your brush or method size Feather Feathe...

Page 233: ... blurring photos RGB Select an exact color with the RGB profile tools Eyedropper Select the eyedropper and click on an area of the photo to save the RGB values in the RGB profile Contrast Adjust the contrast A higher contrast darkens the darks and lightens the lights Brightness Adjust the brightness A higher number is brighter UsingtheRetouchMethods Retouch methods determine how your selected tool...

Page 234: ...retouch method and tool when creating the polygon so select your method and tool beforehand Rectangle Use the rectangle to draw a box that will have the selected retouch applied to it This method will apply the current retouch method and tool when creating the rectangle so select your method and tool beforehand Oval Use the oval to draw an ellipse that will have the selected retouch applied to it ...

Page 235: ...ea and increase contrast Select the dodge amount Burn Use the burn tool to darken an area and increase contrast Select the burn amount Sharpen Use the sharpen tool to increase focus of an area for a crisper look Select opacity and an amount Blur Use the blur tool to decrease focus of an area for a softer look Select opacity and a radius ColorSaturation Use the color saturation tool to increase and...

Page 236: ...lorAccents Use the color accents tool to convert the photo into a black white image Select opacity contrast and brightness Redeye Use the redeye tool to manually remove any red glare Click the areas with redeye to remove the glare ...

Page 237: ... and jump ahead to a later step 1 Adding a Customer 2 Creating a Booking 3 Setting Up Your Camera 4 Starting the Shoot 5 Capturing and Importing Photos 6 Retouching Photos 7 Presenting Photos 8 Creating an Order 9 Printing an Order Each step has its own guides for using tools and navigating the software so don t worry if you ve never used the software before All specific directions for using tools...

Page 238: ...adding a booking for an existing customer just select them from the list For this shoot we re going to add a new customer Select New Customer from the right side of the window This is the customer information page Here you will find all address and contact information for this customer Enter the following information about the customer and select Save Customer Name Address City State Zipcode Phone...

Page 239: ...ur new customer will appear in the list CreatingaBooking You must have added the customer to the software before you can add a booking Select the Manage Studio tab from the bottom of the software and select the Customers tab from the top of the studio Select the customer for the booking ...

Page 240: ...to Choose Date to select the date of the booking Select a Start Time and End Time Enter a name for the booking You must enter a name Enter a description for the booking This is optional Set the Update Status to Booked Select a room for the booking if applicable Select and check Schedule Call This will remind us to confirm the booking the day before it is scheduled to take place If you will not be ...

Page 241: ...ctly to the software while connected through a USB or firewire cable Follow these steps to set up your tethered camera for the shoot 1 Select the Manage Studio tab from the bottom of the software and select the Cameras from the top of the studio 2 Select Tethered Camera from the left side of the software under Select Camera Type 3 Connect the camera to the computer with a USB cable 4 Turn the came...

Page 242: ...ore details on finding the WFT wizard refer to the camera manual 6 Select FTP as the communication method in the camera wizard 7 Enter your wireless network router settings in the camera wizard 8 Once the FTP Server settings appear on your camera enter the FTP Address and FTP Port listed on the Cameras page in the software You must have Auto Detect Address checked for this option 9 Once Login Meth...

Page 243: ...dio tab from the bottom of the software and select the Home tab from the top of the studio Your booking should appear on your home page with the customer name booking time and booking information Select the customer s name to go to the booking information page If you could not find the booking on your home page or you are starting the booking early select the Customers tab from the top of the stud...

Page 244: ...with the customer s name last name first The photo group within the catalog is titled with the booking information you entered CapturingandImportingPhotos Once you have started the booking you will be in the Photo Workshop with a new catalog and photo group open for your customer Verify that you are in the right catalog by checking the catalog and photo group from the top of the Photo Workshop wor...

Page 245: ...veView When Live View is activated on a tethered camera two additional selections will appear on the top menu Live View When the Live View mode is activated on the camera and Live View is selected from the top menu a new window will appear on the desktop This window allows you to see the live feed as it is fed from the camera ...

Page 246: ...hotos If your camera isn t connected to the software and you need to manually import photos follow these steps Get the photos from your camera into a location this computer can reach whether it s a network location a file on this computer or a media card attached to the computer via a card reader Return to the booking in the Photo Workshop Select Photos from the top of the Photo Workshop workspace...

Page 247: ...f you are not familiar with the retouching tools click here for the Photo Workshop tools and here for the Retouch Workshop tools Select the Enhance tab to make quick adjustments such as centering the subject scaling the photos or fixing orientation Select the Correct tab to lighten darken or add contrast Select the Color Balance tab to set the white balance Save all changes to each photo If the cu...

Page 248: ...correct photo group and catalog If so let s assume the customer is here and ready to preview their photos It s time to switch over to Presentation Mode Select Client Presentation from the bottom of the software Presentation Mode will open If you need to select a different catalog or photo group select choose another catalog from the bottom of the workspace At any time you can open a selected photo...

Page 249: ...ers CreatinganOrder After previewing their photos your customer has chosen a number of favorites and is ready to place an order with you This order can be placed in the Photo Library Photo Workshop or in Presentation Mode Since we have been presenting and previewing photos in the customer friendly Presentation Mode we will make the order here Select Show Cart from the top right of the workspace to...

Page 250: ...If you need to change your current package group select the prev and more buttons from the package section of the cart or select add package from the bottom of the cart and select a group from the dropdown menu Once your customer has decided on which packages to order you can add them to the cart Select a photo to add and select a package The package s correspond to 1 9 on your keyboard as hotkeys...

Page 251: ...Services and select a service from the list PlacingtheOrder Once the order is ready to go select place order in the shopping cart A receipt will appear for printing Select to print the receipt to complete the sale Select Shipping to edit and verify billing and shipping information The customer s order has been placed Collect and process payment ...

Page 252: ...rs workspace Look for it in the Pending Orders tab if it was recently sent and might still be printing or the Completed Orders tab if it has finished printing If auto print is not enabled select your order and select print order from the bottom of the workspace Once the order has printed it needs to be prepared and shipped to the customer Take whatever steps necessary to prepare the order for ship...

Page 253: ...e order is now considered finished and shipped MoreInformation For more information on any particular area of a shoot consult the sections on using that part of the program or check the table of contents and index for quick reference ...

Page 254: ...complex layouts such as montages repeated pictures overlapping images layered graphics moveable graphics and other custom arrangements You can think of borders as layers of objects You can think of layers as clear acetate sheets containing graphics or text layered on top of one another Each graphic picture and text are on a different layer The objects on each layer can overlap objects on other lay...

Page 255: ... appear and effects you want to use You can create your own graphics to use as borders and use the Border Workshop to add the border graphic to the template Or you can simply create new borders by editing borders you already have to make them more suited to your needs Note If you are creating your own graphic borders you need graphics software that can create targa files Targa files are graphic fi...

Page 256: ...ss the back of templates to create products that customers want The first option available on the border Workshop menu is the Front tab and Back tab These options are available in the upper left portion of the Border Workshop screen In order to visualize the purpose of this feature imaging you are a sport photographer that is shooting the local Little League baseball teams One of the most popular ...

Page 257: ...e back of the card varies greatly This graphic centric template includes statistical information In the case of a Little League baseball player the subject s first and last name height weight and field position are included Information such as times at bat batting average age RBIs and homeruns can also be included to individualize the player s information Here is an example of the back of a tradin...

Page 258: ...like to create a back for the border Specifically the application will indicate This border does not have a back Would you like to create a back now To create a back select Yes To exit the window without altering the back settings select No Add The Add menu allows you to quickly add items to your border The menu options include Photo Multiple Photos Graphic Text Effect Shape Barcode Line Save Cust...

Page 259: ...ecorative border that surrounds the photo or a simple logo in the corner of the page Once the Graphic Object window appears click the Browse button to select the graphic file you want to appear on the page Text You can add either static text or variable text to a border Static text appears as is when the border is applied to a photo When you apply a border to a photo that contains variable text yo...

Page 260: ...s placement and rotation Once you select the Shape option from the drop down menu another drop down menu will appear with available shapes Some shapes have multiple versions of the shape available in additional drop down menus Once you have selected your desired shape you will be taken to the Shape Object menu where you can modify every part of the shape ...

Page 261: ...om the General tab first select the barcode format you will be using Click the drop down menu next to Barcode Format and select your desired format from the list The empty text field at the top will determine what data is put into the barcode This can be anything from the date to an order number to price to a combination of all of those things You can even type custom information into the text fie...

Page 262: ...ons are queries A query is a search function that will search and find the appropriate data This data is entered when the border is first applied or from various information in Studio Solution For instance the barcode below has a query for the order ID ...

Page 263: ... the border is applied to a photo the query OrderId searches for the order ID and puts it into the barcode The end result is this Barcodes can be set with any of the data available to be used on the back of items for pricing on additional order sheets for easy scanning or for aesthetic value such as on the back of a baseball card or poster ...

Page 264: ...er Workshop allows you to quickly use the previously mentioned tools to create and edit an object photo effect shape or text object and then save it as a custom object A Custom Object is something you create and name then save in a predetermined Custom Objects directory Once you have created an object you wish to save select Save Custom Object from the drop down menu which will bring up the Custom...

Page 265: ...Borders options Modifying the list here will also modify the Custom Objects list in the Photo Workshop as well as the Edit Proofing page The other options available are Move Up Move Down and Remove To move an object up or down in the Custom Objects list select it and choose the appropriate option To remove the object from the list entirely select the object and click Remove Note Removing a custom ...

Page 266: ...ed to have already cut or copied an object The shortcut key for this is Ctrl V Delete deletes the selected object The shortcut key for this is Delete Options The Studio Solution Border Workshop menu provides a way for photographers to access the Options menu This feature is important to photographers who are creating or editing a unique border or template The Border Workshop menu includes grid and...

Page 267: ...der Workshop menu Then select Show Grid from the menu A series of dots will appear on screen set in a perfect grid This grid will help the user match up photos and objects on right angles This will also help the user count off spacing and will help ensure that the photos are the same size The Border Workshop menu also provides a way for users to change the grid settings The second feature availabl...

Page 268: ...ves around The application will pick the nearest grid line The third option allows the user to change the grid units There are four units available in the drop down menu These include inch pixel centimeter cm and millimeter mm Finally users can change the number of grid units per inch This allows the user to move the grid dots to represent a larger size It is possible to activate this option by se...

Page 269: ...hop then the undo tool can remove that change The tool removes the most recent change first It is possible to remove all of the changes by repeatedly selecting Undo The Redo tool allows the user to reverse the Undo effect The tool will redo whatever effect the user made to the image and then subsequently removed This is a great way to produce an effect in the Retouch Workshop and then compare a be...

Page 270: ...ct a border to apply to a photo If this is not a new border the border s filename appears in the Filename field Next select the page settings You can set a page color but in most instances the page will not be visible when the border is applied to a photo because the photo fills the border opening However if you make the photo a smaller size than the border opening the page color will show creatin...

Page 271: ...tab this option will be grayed out In most cases you will use the default photo orientation setting of Use photo orientation When you apply a border to a photo the photo retains its original orientation in the border opening Choose one of the rotate options to rotate the photo either clockwise or counterclockwise within the image cell If a border has variable fields that require you to input text ...

Page 272: ...ipboard by clicking the corresponding tools on the toolbar The order of the items in the Border Items list is important The first item in the list is on the bottom of the layer stack The last item in the list is the top layer You can change an item s position in the layer stack by selecting the layer and using the Order tool See the Order Tool section for information on layer order To help you set...

Page 273: ...The Photo Object window appears When you add the first photo Photo1 appears in the Photo field automatically Photo 1 is the photo you have open in the photo workshop when you apply the border When you add a second photo to the template Photo2 appears in the Photo field but if you want to add Photo 1 again click the Lookup button and select Photo1 from the Photos menu or type Photo1 in the Photo fi...

Page 274: ...nsparency percentage If the border is for green screen photos select the Chroma key option If the border is for multi exposure photos you want to overlap select either the High key or Low key option depending on whether the photo you are adding has a white or black background If you want to create effects where a section is masked off so the effect is not applied select Pre defined Mask and select...

Page 275: ... For example you might want to create a cut out as in the example below To create a custom mask effect you must first create a graphic file that contains the shape you want to be masked from the effect On the Choose Mask window check the Custom Mask checkbox and browse for your mask file The effect above uses the following mask JPG file ...

Page 276: ...table gives you freedom to move the photo within the image cell The Fixed setting does not let you move the photo at all The Floating setting gives you freedom to move the photo anywhere on the page The Relative setting allows you to move the photo but its position remains relative to the object on the previous layer This is useful if you want to keep the relationship between two photos or a photo...

Page 277: ... a photo must be manually selected When you disable this option selecting photos in the photo bar of the Photo Workshop automatically fills in the image cells When you enable this option you must drag a photo from the photo bar to the image cell in which you want the photo to appear Finally you can set a rotation angle for the photo To set the exact position and size of an image cell click the Opt...

Page 278: ...e upper right hand corner there are four possible units of measure pixels default inches centimeters and millimeters You can change the unit of measure at any time and the numbers in each field will automatically change to accommodate the new units without changing the position or size The Position fields determine exactly where each side of the shape is located The farthest point up down left and...

Page 279: ...ape Click the arrow buttons or click in the text field to enter the desired size of your object To quickly change the size of a object you can click the Fill Options button This option will bring up a drop down list of available fill options Fill Entire Page Fill Width Fill Height Choosing one of these will extend those parameters to the edge of the border AddMultiplePhotos Adding multiple photos ...

Page 280: ...es On the Photos tab select Lookup the photos by query to set queries specifying which photos you want to print Click the Edit button to open the Photo Query window Click the Add Query button to select a predefined query Many times you simply want to print all photos in a catalog including sub catalogs or you want to print all the photos in the open sub catalog You can choose either of these queri...

Page 281: ...r field the composite displays the females in the grade Select a male photo to view all males By entire school you can select a query that displays all the photos in the school i e all photos in the job You can select queries that display only the administrative staff only the teachers or only the students in the school If you want to specify a Type query of a name other than those predefined sele...

Page 282: ...se to draw all images that match the queries including photo placeholders of missing photos If you do not want to have photo placeholders in the composite select Do not draw missing photos You can also choose not to include photo placeholders and in addition include a list of the names of those not pictured If you choose this option you can set font attributes for the list by clicking the Font but...

Page 283: ... the date or copyright by clicking the Insert Auto Text button and selecting a variable CompositeOptions The Transparency setting you select depends on the type of photos you will use with the border If you want the photo to be transparent select the Simple option and enter a transparency percentage If you want to create effects where a section is masked off so the effect is not applied select Pre...

Page 284: ...n add one or more graphics to your border template by clicking add graphic on the toolbar The Graphic Object window appears Click the Browse button to select the graphic file you want to appear on the page The Border Workshop can use several different types of files while making graphics The Workshop will convert these files to PNG files automatically as the border is created TransparencyOptions I...

Page 285: ... change to accommodate the new units without changing the position or size The Position fields determine exactly where each side of the shape is located The farthest point up down left and right of the shape will be placed at these coordinates A Top entry of 0 means the topmost part of the object will extend to the very edge of the top border A Left entry of 50 means the object will start 50 pixel...

Page 286: ... only the title You can insert predefined variables such as the date or copyright by clicking the Insert Auto Text button and selecting a variable AttributeOptions Select the font settings and text alignment You can set color attributes by checking the attributes you want to use and choosing a color This section allows the photographer to set text opacity the background color for the text box and ...

Page 287: ...not printed It allows the user to draw an outline around the text in addition to a drop shadow or an inside shadow around the text The advanced options allow the user to enter a text rotation angle if you want rotated text Users can also select whether or not you want word wrap enabled When enabled the text wraps within the text box Finally this feature allows the user to make the border editable ...

Page 288: ... fields determine the width and height of your shape Click the arrow buttons or click in the text field to enter the desired size of your object To quickly change the size of a object you can click the Fill Options button This option will bring up a drop down list of available fill options Fill Entire Page Fill Width Fill Height Choosing one of these will extend those parameters to the edge of the...

Page 289: ...er layers all photos would be grayscale To add an effect click add effect on the toolbar The Effect Object window appears Select the effect you want to use TransparencyOptions Select the transparency option If you do not want any special transparency effect select None If you want to create effects where a section is masked off so the effect is not applied select Pre defined Mask and select a mask...

Page 290: ... you must first create a graphic file that contains the shape you want to be masked from the effect On the Choose Mask window check the Custom Mask checkbox and browse for your mask file The mat effect above uses the Color effect and the following mask JPG file ...

Page 291: ...he effects have additional options The Brightness Darken and Saturation effects allow you to enter an amount The Color effect allows you to select a color and enter a transparency value The DuoTone effect allows you to select a color and enter saturation and hue values The remaining effects have no extra settings SizeandPosition It is possible to select the size and position for the effect from th...

Page 292: ...e fill options Fill Entire Page Fill Width Fill Height Choosing one of these will extend those parameters to the edge of the border EditingaTextObject sFont After adding a text object you can change its font without opening the item properties Select one or more text objects and click font on the toolbar You can set font attributes for the text and view a sample of your font selections before appl...

Page 293: ...e object you selected first Make Same Width Sizes the object to the exact width of the object you selected first Make Same Height Sizes the object to the exact height of the object you selected first Make Same Font Applies the same font attributes as the text object you selected first CenterTool Use this tool to center selected items on the page When you have multiple items selected they are cente...

Page 294: ... change the layer order of a selected object As you add objects to the page they are layered one on top of another The back or bottom layer is covered by new layers The front or top layer covers all previous layers To achieve the look you want you might need to rearrange the order in which objects appear on the page You can use the Order tool on only one selected object at a time Send to Back Send...

Page 295: ...ted object 90 degrees to the left 180º Rotates the selected object 180 degrees Angle Allows you to set a specific degree angle of rotation Select The Studio Solution Border Workshop provides more control for the border creator The Select tool provides the photographer with a simple way to click select border objects This tool provides a way to click and drag objects around the template or to perfo...

Page 296: ... your cursor now appears as a magnifying glass Click on the part of the border that you wish to magnify You can either click repeatedly on the picture to zoom in or you can click on the object and use the mouse scroll wheel to zoom Whatever you click on in the border viewer will automatically center FittoPage The Fit to Page tool allows you to zoom the entire template out to the original border si...

Page 297: ...g Photo1 This variable is entered automatically as you add single photos to the template This variable simply adds to the border the first second third etc photo you select while editing a photo in the Photo Workshop There are two other types of predefined variables you can select graphic and query variables GraphicVariables If have a graphic element you consistently want to add to your photos you...

Page 298: ... border For example you want to create a border for membership ID cards Your catalogs contain a graphic with photo data of graphic idcard You want this border to use the graphic photo property of the value idcard so you choose Graphic from the graphic lookup menu and replace the question marks with idcard Your catalog contains an ID card graphic and its photo data indicates the graphic value is id...

Page 299: ...ou only have one photo of the type specified in the query The Queries lookup contains common queries To use these you must use the same type value in your photo data as in the query you want to use For example if you use the query Find Type league and you do not use the type value league in the photo data for any photos the query will return no photos Note The query is not case sensitive If you wa...

Page 300: ...ted at the very bottom left of the software and will display to update you of any errors in the software PrintQueueProblem The print queue could not be started It is possible that your print server is not set up or that this client cannot connect to it Click here to troubleshoot server connections FileServerProblem An error occurred while connecting to the file server You may not be able to access...

Page 301: ...area network Permissions Your operating system permissions could be blocking the stations from accessing each other 1 Ensure that you have administrative access to the server computer 2 You will need to enable file sharing share photo folders and disable your firewall on the server computer You can perform these functions in the software by navigating to Manage Studio Options Network Options and s...

Page 302: ...er is automatically shared as a subfolder If you wish to share the folder manually you can disable sharing of public folders and enable sharing specifically on your photos folder only by right clicking on it and selecting Share and allowing all users on your network 3 Select Disable Firewall a For Windows XP The Windows Firewall window appears Select to turn the firewall off or to enable Studio So...

Page 303: ... care if the problem persists TestingtheClients Once the hardware network connection and your server and client settings have been verified return to the server computer to view the connected clients 1 Go to the server computer and navigate to Manage Studio Options Network Options and select Server Computer from the left side of the software 2 Ensure that the Server Name IP address and Workgroup a...

Page 304: ...automatically detected in the software To view detected printers navigate to Manage Studio Printers and view the printer list If your printer is not detected 1 Ensure that your printer is turned on and connected to the computer 2 Select Add Canon iPF Printer 3 If the printer is still not detected look for it as a Windows Printer 4 Select Add Printer using standard Windows Driver 5 If the printer i...

Page 305: ...mation between stations through a database If your client and server station are not connected view this help guide If your client station is connected to the server but cannot access the database 1 Go to your server computer 2 Navigate to Manage Studio Options Network Options 3 Select Server Computer from the left side of the software 4 View Database Connection and ensure it is the correct databa...

Page 306: ...e Name should be Photos Select Allow network users to change my files Select Apply Select OK b For Windows Vista Once you have enabled File Sharing the Photos folder is automatically shared as a subfolder If you wish to share the folder manually you can disable sharing of public folders and enable sharing specifically on your photos folder only by right clicking on it and selecting Share and allow...

Page 307: ...en deleted Can tSendOrderstoPrint If an order in the Orders workspace will not print 1 Ensure that the target printer is turned on and connected to the network a Click here to troubleshoot printer and network options 2 It is possible that you have created an order containing print items or sizes that your printer cannot produce 3 It is possible that your print job has been suspended a Select Print...

Page 308: ...orrect chapter for using that tool but if you re having trouble finding a button or an effect or just want to know what a button does continue reading Select a specific workspace to jump ahead to that section Photo Library Reference Shopping Cart Reference Orders Workspace Reference Presentation Mode Reference Photo Workshop Reference Border Workshop Reference For help with general reading every r...

Page 309: ...o Library by clicking the Photo Library tab at the bottom of the software Below are the menus for the Photo Library Click a specific menu to jump ahead to that section Top Photo Viewer Menu Top Catalog Menu Bottom Catalog Menu Bottom Photo Viewer Menu Shopping Cart ...

Page 310: ... your online UnPublish Catalogs remove selected catalogs from your online storefront Quick Archive quickly store backups of photos for the selected catalog Archive To back up and archive the selected catalog to a root folder Quick Unarchive quickly unarchive photos for the selected catalog Unarchive From select a location and event to unarchive photos from Reset Photo Numbers reset all photo numbe...

Page 311: ...atalogs Alphabetically view catalogs in alphabetical order View Catalogs By Type view catalogs by the event type Arrange Catalogs o Arrange Catalogs By Day organize all catalogs by days o Arrange Catalogs By Week organize all catalogs by week o Arrange Catalogs By Month organize all catalogs by month o Arrange Catalogs into 4 groups organize catalogs alphabetically into 4 groups o Arrange Catalogs...

Page 312: ...hoto assign a 1 to 5 star rating to selected photo Orient Photo set the orientation of the selected photo Service Notes view and edit services to be applied to selected photo Edit Shipping Info view and edit billing and shipping information for customer Select All select all photos in the catalog Deselect All deselect all photos in the catalog Refresh refresh photos in the catalog Open Containing ...

Page 313: ...default photo settings to the selected photo o Catalog Defaults apply the catalog default photo settings to the selected photo o Custom 1 4 apply custom photo settings 1 4 to the selected photo Apply to All From o Current apply the selected photo settings to all photos in the catalog o System Defaults apply the system default photo settings to all photos in the catalog o Catalog Defaults apply the...

Page 314: ...r Sort Photos in Descending Order sort by the previous criteria in descending order View Show Photo Filenames show filenames under each photo Show Photo Icons show information icons above each photo Show Photo Number show the photo number under each photo Show Photo Rating show the 1 5 star rating above each photo Show Hidden Photos show photos hidden from publishing View Photo Thumbnails view pho...

Page 315: ...lected catalog BottomPhotoViewerMenu Add Photo import photos into the selected event Find search for selected photos within the catalog using a search string and method Orient Arrows click to rotate selected photo 90 clockwise and counter clockwise respectively Vertical orient selected photo vertically Horizontal orient selected photo horizontally Vertical Flipped orient selected photo vertically ...

Page 316: ... Angle set a custom tilt angle for selected photo Enhance open selected photo in the Photo Workshop for editing Preview view selected photo as a fullscreen preview with slideshow options Publish Publish Selected publish selected photo to your online storefront UnPublish Selected remove selected photo from your online storefront Batch Publish publish a number of selected photos to your online store...

Page 317: ...ys o Arrange Catalogs By Week organize all catalogs by week o Arrange Catalogs By Month organize all catalogs by month o Arrange Catalogs into 4 groups organize catalogs alphabetically into 4 groups o Arrange Catalogs into 6 groups organize catalogs alphabetically into 6 groups o Arrange Catalogs into 26 groups organize catalogs alphabetically into 26 groups Publish Catalogs Publish Catalogs publi...

Page 318: ...gs by Default view catalogs by software default view View Catalogs By Date view catalogs by time and date of the event View Catalogs Alphabetically view catalogs in alphabetical order View Catalogs By Type view catalogs by the event type Arrange Catalogs o Arrange Catalogs By Day organize all catalogs by days o Arrange Catalogs By Week organize all catalogs by week o Arrange Catalogs By Month orga...

Page 319: ... be applied to selected photo Edit Shipping Info view and edit billing and shipping information for customer Select All select all photos in the catalog Deselect All deselect all photos in the catalog Refresh refresh photos in the catalog Open Containing Folder open and view the location containing the selected photo Copy Path to Clipboard copy the folder location of the selected photo to the clip...

Page 320: ...the packages contained in the current package group Previous view the previous packages or package group More view more packages or the next package group Place Order send the selected order to print Save Order save the order in the orders workspace Copies select the number of packages for the selected item Add add or edit services for the selected item Add Package list of packages in the current ...

Page 321: ...prices in the shopping cart Service Notes view and edit services to be applied to selected photo Edit Shipping Info view and edit billing and shipping information for customer Change Media change the printing media for the selected item Change Print Commands change the printing instructions for the selected item Open Containing Folder open and view the location containing the selected photo Copy P...

Page 322: ...ers Workspace by clicking the Orders tab at the bottom of the software Below are the menus for the Orders Workspace The menus in the New Orders Pending Orders and Completed Orders tab are identical Click a specific menu to jump ahead to that section Bottom Menu Top Menu ...

Page 323: ...ng and suspend or resume print jobs View only available for Completed Orders select a time period to view orders of that age Refresh refresh all orders BottomMenu Find Orders find an order by Order ID Delete Order delete the selected order Mark Order Shipped mark the order as printed and shipped and send it to the Completed Orders tab Edit Proof Order open the order in the Edit Proof workspace ...

Page 324: ... orders to print Print to CD print the order information on a CD to be delivered to a lab Mark Order Shipped mark the order as printed and shipped and send it to the Completed Orders tab Edit Proof Order open the order in the Edit Proof workspace Batch Orders group all selected orders together as one print order Unbatch Order unbatch all selected orders to be individual print orders Print Simple R...

Page 325: ...n Mode 325 PresentationModeReference Find Presentation Mode by selecting the Client Presentation tab at the bottom of the software while viewing a photo catalog in either the Photo Library or Photo Workshop TopMenu Top Menu ...

Page 326: ...file size Sort Photos by Published sort by published and unpublished Sort Photos by Archived sort by archived and unarchived Sort Photos by Exif Comment sort by Exchangeable Image File information Sort Photos by Custom manually click and drag photos to their positions Sort Photos in Ascending Order sort by the previous criteria in ascending order Sort Photos in Descending Order sort by the previou...

Page 327: ...Default Orientation o Vertical set selected photo with vertical orientation as default o Horizontal set selected photo with horizontal orientation as default o Vertical Flipped set selected photo with vertical orientation flipped 180 o Horizontal Flipped set selected photo with horizontal orientation flipped 180 Set Tilt Angle set a custom tilt angle for selected photo View 1 12 Photos view 1 12 p...

Page 328: ...Reference Photo Workshop 328 PhotoWorkshopReference Find the Photo Workshop by clicking the Photo Workshop tab at the bottom of the software Top Menu Catalog Menu ...

Page 329: ...workspace Photos Import add photos to the selected catalog Quick Import automatically add photos from a preselected folder Quick Import Setup select a folder for quick importing Attributes Save To o Clipboard save current photo settings to the clipboard o System Defaults save current photo settings as system defaults o Catalog Defaults save current photo settings as catalog defaults o Custom 1 4 s...

Page 330: ...settings 1 4 to all photos in the catalog Service Notes view and edit services for selected photo Reset Current reset selected photo to previous attributes Reset System Defaults reset selected photo to system default photo attributes Sort Sort Photos by Rating sort by your assigned 1 to 5 star rating Sort Photos by Time sort by the time assigned to the photo Sort Photos by Photo Number sort by the...

Page 331: ...e workspace Soft Proof with Printer Profile select to copy a printer profile for viewing more accurate colors High Quality Previews view higher resolution images for photo previews Show Photo Numbers show photo numbers below each photo Show Make Editable Dialog check to prompt you to make saved photos editable in the future Guides o Show Guides show guidelines to help center photos o School standa...

Page 332: ... o Sort Photos by Custom manually click and drag photos to their positions o Sort Photos in Ascending Order sort by the previous criteria in ascending order o Sort Photos in Descending Order sort by the previous criteria in descending order Show Photo Icons show information icons above each photo Show Photo Rating show 1 to 5 star rating below each photo Refresh Photos refresh all photos in the cu...

Page 333: ...publishing the catalog Rename Photo rename selected photo Orient Photo options listed here Rate Photo assign a 1 to 5 star rating to selected photo Orient Photo select the photos orientation Describe Photo add photographer note to selected photo Service Notes Service Notes view and edit services to be applied to selected photo Edit Shipping Info view and edit billing and shipping information for c...

Page 334: ...34 BorderWorkshopReference Find the Border Workshop by navigating to Manage Studio Products Templates and Composites and selecting New Template or Edit Template from the bottom of the software Top Menu Left Toolbar Right Toolbar ...

Page 335: ...a photo placeholder to the border Multiple Photos add a photo composite placeholder to the border Graphic add a graphic to the border Text add text to the border Effect add a selected effect to the border o Brightness Color Darken Duotone Duotone Color Grayscale Invert RGB Negate RGB Overlay Sepia Saturation Watermark Antique Blur Shape add a selected shape to the border o Arch Circle Diamond Elli...

Page 336: ...he current item Select All select all available border items Options Show Grid check to display a grid for aligning and snapping objects Grid Options view a list of grid options for displaying and snapping objects Auto Alignment automatically align objects to the grid Undo and Redo undo and redo the last step LeftToolbar Border Properties view and edit border properties Add Photo add a photo place...

Page 337: ...es Make Same copy properties of another item Center center item to page Align align item edges to another item Space space three or more items evenly Order send an item back or bring an item forward in layers Rotate rotate an item Select selection mode for clicking items Pan pan mode for examining items Zoom zoom mode for zooming in and out Fit Page zoom the current border to the page size Actual ...

Page 338: ...and paste an exact duplicate of the item including item description Delete delete the current item Fill Fit Page fit selected item to page edges Make Same copy properties of another item Center center item to page Align align item edges to another item Space space three or more items evenly Order send an item back or bring an item forward in layers Rotate rotate an item Zoom zoom mode for zooming ...

Page 339: ...on Orders Workspace Shortcut Keys Retouch Workshop Shortcut Keys Photo Library Shortcut Keys Slideshow Shortcut Keys Presentation Mode Shortcut Keys Photo Workshop Shortcut Keys Border Workshop Shortcut Keys For a table with all special text for photo data and queries click here OrdersWorkspaceShortcutKeys Key Description Key Description CTRL F Find Order F10 Photo Library Tab P Print Order F11 Ph...

Page 340: ...ed F7 Completed Orders Tab DELETE Delete Order F9 Manage Studio Tab ESCAPE Cancel Print RETURN Edit and Proof Order RetouchWorkshopShortcutKeys Key Description Key Description Page Up Zoom Out Decrease Brush Size Page Down Zoom In Increase Brush Size CTRL Y Redo Increase Feather CTRL Z Undo Decrease Feather ...

Page 341: ...ers Tab 5 Add Package 5 to Cart F2 Find Photos 6 Add Package 6 to Cart F3 Find Next Photo 7 Add Package 7 to Cart Shift F3 Find Previous Photo 8 Add Package 8 to Cart F5 Refresh 9 Add Package 9 to Cart F7 Opens the Attribute Menu View More Photos Decrease thumbnail size MULTIPLY Copy Photo Attributes to the Clipboard A Add Photo CTRL MULTIPLY Save Advanced Custom Attribute window marked with curre...

Page 342: ...Package 8 to Cart CTRL I Import Single Photo Num Pad 9 Add Package 9 to Cart SHIFT I Import Multiple Photo RETURN Place Order O Clockwise Orientation CTRL RETURN Save Order SHIFT O Counter Clockwise Orientation SPACE Take Picture Fire Cameras Shutter Release or multiple import if no camera attached P Proof TAB Move to next one photo SHIFT P Picture Properties CTRL TAB Picture Properties Photo Data...

Page 343: ... Rating 2 Star SHIFT F Flip F3 Rating 3 Star H Horizontal Landscape Orientation F4 Rating 4 Star L Horizontal Landscape Orientation F5 Rating 5 Star O Clockwise Orientation HOME Move to first photo SHIFT O Counter Clockwise Orientation LEFT Move one photo next P Vertical Flip PAGE DOWN Move next one page V Vertical Orientation PAGE UP Move prior one page DELETE Delete Photo RIGHT Move one photo ba...

Page 344: ...Order A La Carte Item PAGE DOWN Scale Out 1 Add Package 1 to Cart CTRL PAGE DOWN Scale Out in Largest Increments 2 Add Package 2 to Cart SHIFT PAGE DOWN Scale Out in Smallest Increments 3 Add Package 3 to Cart PAGE UP Scale In 4 Add Package 4 to Cart CTRL PAGE UP Scale In Largest Increments 5 Add Package 5 to Cart SHIFT PAGE UP Scale In Smallest Increments 6 Add Package 6 to Cart RIGHT Moves to ne...

Page 345: ...LETE Remove Photo SHIFT UP Moves one row back up in the catalog In editing mode moves Image UP in Smaller Increments DOWN Move to next photo Enhance Presentation Mode Move photo down F1 Photo Rating 1 Star CTRL DOWN Enhance Presentation Mode Move photo down in Largest Increments F2 Photo Rating 2 Star SHIFT DOWN Enhance Presentation Mode Move photo down in Smallest Increments F3 Photo Rating 3 Sta...

Page 346: ... 7 Add Package 7 to Cart MULTIPLY Copy Photo Attributes to the Clipboard 8 Add Package 8 to Cart CTRL MULTIPLY Save Advanced Custom Attribute window marked with current clipboard attributes 9 Add Package 9 to Cart ALT MULTIPLY Save Advanced Custom Attribute window for NEW custom View More Photos Decrease thumbnail size PAGE DOWN Scale Out A Save as New Photo CTRL PAGE DOWN Scale Out in largest inc...

Page 347: ...er Clockwise Orientation CTRL PAGE UP Scale In largest increments P Proof SHIFT PAGE UP Scale in smallest increments SHIFT P Picture Properties RETURN Place Order R Import Camera Images CTRL RETURN Save Order S Save Changes RIGHT Move Photo Right CTRL S Slideshow Start CTRL RIGHT Moves Photo Right in largest increments T Border Text or Photo Text SHIFT RIGHT Moves Photo Right in smallest increment...

Page 348: ...rements SHIFT UP Moves Photo up in smallest increments SHIFT DOWN Move Photo Down in smallest increments X Undo All END Undo ALL editing CTRL Y Redo ESCAPE Cancel Image Viewer Z 1 1 Zoom Actual Zoom F10 Photo Library Tab CTRL Z Undo F12 Orders Tab ALT Z 3x Zoom F2 Find Photos SHIFT Z 2x Zoom F4 Full Screen Mode SHIFT ALT Z 4x Zoom F5 Enhance Tab Scroll photos up CTRL F5 Refresh Add Service Notes F...

Page 349: ...bject in small increments SHIFT TAB Previous Item in Border Items CTRL Numpad 2 Scale Out bottom edge of object in large increments CTRL B Change Border View Numpad 4 Scale Out right edge of object in small increments DELETE Delete CTRL Numpad 4 Scale Out right edge of object in large increments DOWN Move Item Down Numpad 6 Scale In bottom edge of object in small increments CTRL DOWN Move Item Dow...

Page 350: ...pace Undo PAGE DOWN Scale Out UP Moves Item up CTRL PAGE DOWN Scale Out in Largest Increments CTRL UP Moves Item Up in Largest Increments SHIFT PAGE DOWN Scale Out in Smaller Increments SHIFT UP Moves Item Up in Smallest Increments PAGE UP Scale In HomeShortcutKeys F10 Photo Library Tab F11 Photo Workshop Tab F12 Orders Tab ...

Page 351: ...l Middle Initial ThompsonRL CUSTOMERADDRESS This option will print the customer s complete address 123 Main Street Suite 100 Austin TX 78746 CUSTOMERADDRESS1 This option will print the first line of the customer address This is usually the street address 123 Main Street CUSTOMERADDRESS2 This option will print the second line of the customer address This is usually the suite apartment or building n...

Page 352: ...ddress where the prints are to be shipped 123 Main Street Suite 100 Austin TX 78746 CUSTOMERSHIPADDRESS1 This option will print the first line of the address where the prints are to be shipped this is usually the street address 123 Main Street CUSTOMERSHIPADDRESS2 This option will print the second line of the address where the prints are to be shipped This is usually the suite apartment or buildin...

Page 353: ...nitial Last Rebekah L Thompson CUSTOMERSHIPPHONE This option will print the phone number of the person who is to receive the prints divided by dashes 555 555 5555 CUSTOMERSHIPSTATE This option will print the state abbreviation of the address where the prints are to shipped TX CUSTOMERSHIPZIP This option will print the zip code of the address where the prints are to be shipped 78746 CUSTOMERSTATE T...

Page 354: ...hen this is the filename of the first image FILE1 This option will print the filename of the primary image used on the sheet If the sheet contains a composite border then this is the filename of the first image FILE2 This option is a special case used when two prints are optimized on a single sheet For example this could be when two 5x7 s are on one 8x10 sheet FILEDATE This option will print the i...

Page 355: ... December is represented as 12 MONTH This option will print the month in numeric form If the month is a single digit for example February is the second month it will add a zero in the front 02 ORDERBACKPRINT1 This option will print the customer back print information submitted by the customer will the order This will print the first line of customer information ORDERBACKPRINT2 This option will pri...

Page 356: ...order was sent to multiple printers for printing ORDERPARTIALSHEETS This option will print the quantity of partial sheets in the current print order This is represented by a numerical value ORDERPRINTCOMMANDS This option will print the order total dollar value with two decimal places 99 99 ORDERSHEETS This option will print the entire number of sheets along with what sheet number the current page ...

Page 357: ...e 2 of 5 the software would print Page 2 of 5 PATH This option will print the file pathway of the image directly to the image name For example if the image is saved on the C drive located in the Photos directory then in the Team1 folder and finally called Front jpg the software would print C Photos Team1 Front jpg PRINTSIZE The option will print the print size of the image 5x7 print R This option ...

Page 358: ...r noon TIME24 This option will print the time under military distinction This will indicate the time on a 24 hour cycle rather that a 12 hour repeating cycle For example 2 35PM is represented as 14 35 U This image will print the user name which is the login name of the image supplier YEAR This option will print the year using four digits 2006 YY This option will print the year in a two digit seque...

Page 359: ... 41 Image format 42 Show Desktop 41 View previews 41 Application Options 39 Archiving 40 General Settings 40 Restoring 40 Studio Information 39 Application Shared Settings Caption Logo 41 File Management 41 Archiving 119 arrays in borders 279 Attributes Applying 131 Custom 131 Saving 130 Auto Orient 41 barcode 261 Basic Toolset 181 Batch Orders 134 border add custom object 260 barcode 261 border i...

Page 360: ... photo placeholders 272 properties 270 rotating objects 295 spacing objects 294 testing variable text fields 297 text 259 286 Borders Applying in Photo Workshop 188 Creating 210 Editing 214 Brightness 194 Calendar 92 Add Booking 95 Add Call 97 Add Task 96 Adding Notes 99 Schedules 98 Tasks and Events 94 Viewing Modes 94 Cameras Connecting 59 Hot Folder 61 Importing 62 Importing in Photo Workshop 1...

Page 361: ...ng 283 Composite Sheets 192 composites 279 Contrast 194 Correct Toolset 194 custom objects 260 Customers Add Booking 102 Add Call 104 Add Note 103 Adding 88 Details Page 100 Setting Up 88 Desktop 114 Drop Out Toolset 205 drop shadow 277 283 285 edit add barcode 261 Edit Proofing 154 effects on borders 288 Employees Adding 87 Adding Notes 107 Adding Shifts 107 Adding Tasks 107 Details Page 105 Sett...

Page 362: ...porting Photos 173 Installation 30 Before installing 31 Operating Reqs 30 Inventory Setting Up 82 Updating 84 labels on composite borders 283 Labtricity 46 Login 32 Logging in as an Employee 33 Logging into Photoreflect 33 lookup 297 make same tool 293 masks on border effects 275 289 Music 163 Network Options 48 Client Computer 53 Server Computer 51 Single Computer 50 Typical Setups 48 order tool ...

Page 363: ...up 297 Photo Workshop Finding Photos 170 Importing Photos 173 Photo Information 171 Using 165 Photographer Notes 126 Photoreflect 46 photos drop shadow 277 283 285 Portfolio 113 Portraits 114 Presentation Mode 158 Managing Photos 160 Navigating 159 Preset Color Balances 203 Print Commands 144 Print Media 144 Print Queue 150 Printers Arrangements 58 Connecting 55 Margin Text 57 Media Profile 57 Ras...

Page 364: ...uch 269 Renaming Photos 126 Reports Running Reports 109 Retouch Methods 233 Retouch Settings 232 Retouch Tools 234 Retouch Workshop Using 230 Retouching Photos 186 rotate tool 295 Schedules Printing a Schedule 108 Search Studio 91 Service Lab Service 75 Local Service 74 Service Notes 128 Services 74 Shadows 194 Shipping and Handling Tax 81 Shipping Info 128 Shipping Options 79 Shipping Groups 80 S...

Page 365: ...1 Errors 300 System Properties 46 targa 255 Tax Information 80 Local Order Sales Tax 80 Template Marketplace Show purchased 42 templates borders 254 Templates Creating 78 Importing 78 Viewing 75 test form tool 297 text fonts on borders 292 on borders 259 286 variable fields on borders 297 Thumbnails 124 Title Bar 90 Tone 194 Toolsets 181 Undo Retouch 269 User Roles Adding 85 Users 90 Vendors Setti...

Page 366: ...Index 366 Zoom 296 ...

Page 367: ...rs Availability and specifica tions subject to change without notice Canon is a registered trademark of Canon Inc in the United States and may also be a registered trademark or a trademark in other countries 2010 Canon U S A Inc 2009 ExpressDigital Inc All Rights Reserved ...

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