
COPYRIGHT © 2002 CANON INC.
2000 2000 2000 2000
CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002
xii
CONTENTS
The message “SUPPLY REC.
PAPER” fails to go OFF.
(manual feed tray) .............. 7-44
The message “REC. PAPER
JAM” fails to go OFF. ........ 7-45
OPEN CLOSE THE PLATEN”
fails to go OFF. .................. 7-46
Troubleshooting Malfunctions
(if equipped with ADF
functions) ................................. 7-47
Original pickup fails. ......... 7-47
Troubleshooting Malfunctions
(printer functions) .................... 7-48
Printing fails to start .......... 7-48
middle ................................ 7-48
Troubleshooting
(faults unique to models equipped
with fax functions) ................... 7-50
Communication Faults ....... 7-50
Service Error Code
Output ................................ 7-52
Error Codes ........................ 7-52
No.07 of Service Soft Switch
#2 MENU ..................... 7-52
Service Soft Switch #2
MENU .......................... 7-52
SW12 of Service Soft Switch
#1 SSSW ....................... 7-52
Soft Switch #3 NUMERIC
param. ........................... 7-52
Soft Switch #3 NUMERIC
param. ........................... 7-53
Condition: No. 02, 03, and
04 of Service Soft Switch #3
NUMERIC param. ........ 7-53
Echo Remedy ................ 7-53
Echo Protect Tone: SW03
bit 1 of Service Soft
Switch #1 SSSW .......... 7-53
Sequences: SW04 bit 2 of
Service Soft Switch #1
SSSW ............................ 7-53
How to Record the
Protocol .............................. 7-56
Causes and Remedies for User
Error Codes ........................ 7-57
Service Error Codes ........... 7-62
Common Faults ................. 7-82
5 Troubleshooting Feeding Faults ....... 7-83
Outline ..................................... 7-83
Paper Jams ............................... 7-84
Pickup Assembly
(cassette) ............................ 7-84
Pickup Assembly (manual feed
tray) .................................... 7-86
Feeding Assembly ............. 7-88
Assembly ........................... 7-90
Rollers and Gears .............. 7-91
Cassette Pickup Roller and
the Vertical Path
Roller ............................ 7-91
Registration Roller and the
Gear for the Photosensitive
Drum ............................. 7-91
Original Jams (if equipped with
ADF functions) ........................ 7-92
Feeding Faults .......................... 7-93