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Canon Satera LBP-3910, User Manual, Page: 72 / 97

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Canon Satera LBP-3910 User Manual Download Page 72

71

14

Pull out the paper cassette of the printer unit gently until it 
stops 

a

, then raise the front side of the paper cassette and 

remove it from the printer unit 

b

.

15

Remove any jammed paper.

❑

If paper is jammed in the paper cassette of the printer unit, pull out the paper 
downward as shown in the figure.

a

b

Summary of Contents for Satera LBP-3910

Page 1: ...Laser Beam Printer User s Guide User s Guide ...

Page 2: ...aper Cassette 20 When Loading Standard Size Paper 20 When Loading Custom Size Paper Non Standard Size Paper 30 Loading Paper in the Multi purpose Tray 39 When Loading Paper Other than Postcards and Envelopes 39 When Loading Postcards or Envelopes 46 Paper Jams 53 Paper Jam Area 56 Procedure for Clearing Paper Jams 57 Replacing the Toner Cartridge 77 When ト ト ト トナ ナ ナ ナー ー ー ー ヨ ヨ ヨ ヨウ ウ ウ ウイ イ イ イ...

Page 3: ... After running a self diagnostic test on the printer unit and optional accessories the printer will be ready to print IMPORTANT Do not turn the power ON immediately after turning it OFF If you want to turn the printer ON again after turning it OFF wait at least 10 seconds after turning the printer OFF before turning it ON again 1 Press of the power switch on the printer The indicators and display ...

Page 4: ...ator is on all the print data remaining in the printer memory will be erased If there is any necessary print data remaining in the printer wait until it is output or press リセット in the offline state and then select ハイ シュツ to output the data before turning the printer OFF Do not turn the power OFF when the printer is in any of the following status While the printer is in the middle of printing While...

Page 5: ...cator is off 2 Press of the power switch on the printer If you are using LBP3980 it is recommended that you shut down the printer before turning it OFF See p 5 If you are using WSD the shutdown notifies the computer that the printer is turned OFF Off ...

Page 6: ...n the printer OFF NOTE If you are using WSD the shutdown notifies the computer that the printer is turned OFF 1 Make sure that the ジ ジ ジ ジョ ョ ョ ョブ ブ ブ ブ indicator is off 2 Press リ リ リ リセ セ セ セッ ッ ッ ット ト ト ト 3 Select シ シ シ シャ ャ ャ ャッ ッ ッ ット ト ト トダ ダ ダ ダウ ウ ウ ウン ン ン ン using and then press OK Off リセット ﾘｾｯﾄ ｿﾌﾄﾘｾｯﾄ セットアップ ユーティリティ ｼｬｯﾄﾀﾞｳﾝ ｼﾞｯｺｳｼﾏｽｶ ...

Page 7: ...6 4 Press OK 5 Press the side of the power switch on the printer ｼﾞｯｺｳｼﾏｽｶ ｼﾞｯｺｳﾁｭｳ ﾃﾞﾝｹﾞﾝｦ ｵｷﾘｸﾀﾞｻｲ 02 ｼｬｯﾄﾀﾞｳﾝﾁｭｳ ...

Page 8: ...s Placing the Printer Online When printing from the computer the printer has to be online Before printing make sure that the printer is online If not place the printer online using the following procedure The printer comes online automatically after you turn it ON 1 Press オ オ オ オン ン ン ンラ ラ ラ ライ イ イ イン ン ン ン The オンライン indicator comes on and the printer is ready to print IMPORTANT When an error is o...

Page 9: ...able Placing the Printer Offline To configure the printer so that it does not receive data from the computer or specify the settings for all the options in the セットアップ menu place the printer offline using the following procedure 1 Press オ オ オ オン ン ン ンラ ラ ラ ライ イ イ イン ン ン ン The オンライン indicator goes off allowing you to specify the settings on the control panel IMPORTANT This printer comes online autom...

Page 10: ...mages caused by heat may slow the print speed down in stages The print speed may be as slow as approximately 1 9 pages minute Depending on the paper type you may not be able to use the paper Paper Size The following shows the paper sizes that can be used with this printer The symbol indicates the paper that can be used for 1 sided printing and automatic 2 sided printing the symbol indicates the pa...

Page 11: ...orientation Width 210 0 to 297 0 mm Length 210 0 to 431 8 mm If the paper width is 279 5 to 297 0 mm the paper length should be 210 0 to 420 0 mm When loading paper in landscape orientation only when LIPS LX Printer Driver is used Width 210 0 to 297 0 mm Length 148 0 to 297 0 mm 6 If you are using the 500 sheet universal cassette UC 67KD When loading paper in portrait orientation Width 210 0 to 29...

Page 12: ...ostcard and custom paper sizes that weighs between 60 and 105 g m2 Plain paper can be loaded in the paper cassettes and multi purpose tray Also paper at sizes of A3 B4 A4 B5 A5 Ledger 11 x 17 Letter Legal Executive and paper of the following custom paper sizes are available for automatic 2 sided printing When loading paper in portrait orientation Width 210 0 to 297 0 mm Length 210 0 to 431 8 mm Wh...

Page 13: ...print A4 size transparencies Transparencies can be loaded in the multi purpose tray IMPORTANT Use A4 size transparencies for LBP recommended by Canon A4 size transparencies for LBP recommended by Canon weighs 8 7 g per sheet Thoroughly fan the transparencies before loading them as they may stick to each other Label This printer can print A4 size labels Labels can be loaded in the multi purpose tra...

Page 14: ...he opposite direction before loading them Postcards and reply postcards for ink jet printers cannot be printed Postcards cannot be loaded in landscape orientation Be sure to load them in portrait orientation with the printing side facing up Feeding direction Reply postcards and 4 on 1 postcards cannot be loaded in portrait orientation Be sure to load them in landscape orientation with the printing...

Page 15: ...e Wrinkled or creased envelopes Poorly manufactured envelopes in which the glued parts are uneven Irregularly shaped envelopes Before loading the envelopes flatten the stack of envelopes to release any remaining air and press the fold lines along the edges tight Do not print on the reverse side glued side of envelopes When loading envelopes at a size of YOUGATA No 4 or YOUGATA No 2 load them so th...

Page 16: ...n viewed from the front Feeding direction Printing speed drops when printing envelops NOTE When printing envelopes they may be creased Abbreviations of Paper Sizes The following shows the abbreviations of paper sizes that are marked on the paper cassette Paper Size Paper Guide Ledger 11 x 17 11 x 17 Legal LGL Letter LTR Executive EXEC Custom paper size Custom ...

Page 17: ... Paper Heavy Paper Transparency Label You cannot print on any area within 5 mm of the edges of paper Postcard Reply Postcard 4 on 1 Postcard You cannot print on any area within 5 mm of the edges of a postcard IMPORTANT You may not obtain the optimum print quality when printing postcard data with no margin It is recommended that you specify the size of the data a little smaller than the printable a...

Page 18: ...Point check box or Expand Print Region and Print check box Unusable Paper To avoid problems such as paper jams and other malfunctions the following types of paper should never be used IMPORTANT Paper that jams easily Paper that is too thick or too thin Irregularly shaped paper Wet or moist paper Torn or damaged paper Rough extremely smooth or glossy paper Paper with binding holes or perforations C...

Page 19: ...rinter malfunctions or damages the printer Carbon paper Paper with staples clips ribbons or tapes Paper that has already been printed by a copy machine or another laser printer The reverse side of the paper is also unusable Using the multi purpose tray however you can perform 2 sided printing manually on the other side of previously printed paper You cannot print on the printed side again Paper th...

Page 20: ...pprox 250 sheets Approx 50 sheets Heavy paper Ex 128 g m2 Approx 150 sheets Approx 30 sheets Transparency Approx 100 sheets 1 sheet Label Approx 100 sheets Approx 20 sheets Postcard Approx 100 sheets Approx 20 sheets Reply postcard Approx 100 sheets Approx 20 sheets 4 on 1 postcard Approx 100 sheets Approx 20 sheets 4 on 1 postcard recommended by Canon Approx 100 sheets Approx 20 sheets Envelope A...

Page 21: ...sette UC 67D in the same manner as you load paper in Cassette 1 Load paper in the optional 500 sheet universal cassette UC 67KD UC 67KG in the same manner as you load paper in Cassette 2 3 and 4 When Loading Standard Size Paper Perform the following procedure to load standard size paper Load paper in portrait or landscape orientation Depending on the size of the paper to be loaded the loading orie...

Page 22: ...er cassette and remove it from the printer b Hold the grips A with both hands raise the front side of the paper cassette slightly b and then pull it out completely c as shown in the figure Ex A3 Ex A4 Landscape orientation Portrait orientation Paper that can be loaded in portrait orientation A3 B4 A4R Ledger 11 x 17 Legal LetterR Paper that can be loaded in landscape orientation A4 B5 A5 Letter Ex...

Page 23: ...ette on a flat and stable surface 2 When changing the size of the paper to be loaded adjust the length of the paper cassette and change the positions of the paper guides When loading paper in Cassette 1 adjust the length of the paper cassette according to the paper to be loaded When loading paper at sizes of A4 B5 A5 Letter and Executive shorten the paper cassette When loading paper at sizes of A3...

Page 24: ...ize mark for the paper to be loaded IMPORTANT Do not use the 16K and 8 5 x 13 position While holding the lock release lever of the rear paper guide slide the guide to the size mark for the paper to be loaded Align the position of A with the size mark for the paper to be loaded IMPORTANT Do not use the 16K and 8 5 x 13 position Cassette 1 Cassette 2 3 and 4 Cassette 1 Cassette 2 3 and 4 A A A E A ...

Page 25: ...ed paper If the paper guide is set at a wrong position this may result in misfeeds If you use paper that has been poorly cut multiple sheets of paper may be fed at once In this case fan the paper thoroughly and then align the edges of the stack on a hard flat surface NOTE To print letterhead paper or paper printed with a logo load the paper in the proper orientation according to the following inst...

Page 26: ...the printing side is facing down as shown in the following figures When loading paper at a size of A3 B4 A4R Ledger 11 x 17 Legal or LetterR in portrait orientation load the paper so that the printing side is facing down as shown in the following figures Cassette 1 Cassette 2 3 and 4 Cassette 1 Cassette 2 3 and 4 ...

Page 27: ...A and then set it under the hooks B on the paper guides Make sure that there is sufficient space between the hooks of the paper guides and the paper stack If there is no sufficient space slightly reduce the amount of paper Cassette 1 Cassette 2 3 and 4 For the 500 sheet universal cassette UC 67KG B B A A B A B B A B ...

Page 28: ...per stack exceeds the load limit marks this may result in misfeeds 5 When changing the size of the paper to be loaded set the paper size setting switch and paper size register dial to the size of the loaded paper Holding the tab of the paper size setting switch set the paper size setting switch A to the size of the loaded paper Cassette 1 Cassette 2 3 and 4 A B B A B A Ledger 11 x 17 Legal Letter ...

Page 29: ...ter dial is indicating corresponds with the size of the loaded paper before setting the paper cassette in the printer If the paper size that the paper size register dial is indicating does not correspond with the size of the loaded paper this may result in printer malfunction Do not use the 16K and 8 5 x 13 position Cassette 1 Cassette 2 3 and 4 B B ...

Page 30: ... or paper feeder gently and horizontally b Push the paper cassette into the printer firmly until the front side of the paper cassette is flush with the front surface of the printer CAUTION When setting the paper cassette in the printer be careful not to catch your fingers Cassette 1 Cassette 2 3 and 4 b a b a ...

Page 31: ...s Loaded Size of Custom Paper Cassette 1 250 sheet universal cassette UC 67D When loading paper in portrait orientation Width 210 0 to 297 0 mm Length 210 0 to 431 8 mm If the paper width is 279 5 to 297 0 mm the paper length should be 210 0 to 420 0 mm When loading paper in landscape orientation only when LIPS LX Printer Driver is used Width 210 0 to 297 0 mm Length 148 0 to 297 0 mm Cassette 2 C...

Page 32: ...out the paper cassette Setting for ヨ ヨ ヨ ヨウ ウ ウ ウシ シ シ シナ ナ ナ ナ ガ ガ ガ ガサ サ サ サ カ カ カ カク ク ク クニ ニ ニ ニン ン ン ン Printer Operation シナイ the default setting Even if the settings are different from each other no message appears and the printer prints the currently loaded paper スル The message 41 ヨウシサイズ カクニン appears and the printer stops printing However a paper jam may occur Cassette 1 Pull out the paper c...

Page 33: ... cassette with both hands securely because the cassette is heavy Place the removed paper cassette on a flat and stable surface 2 When loading paper that is longer than A4 size 297 0 mm long in Cassette 1 adjust the length of the paper cassette To adjust the length of the paper cassette align the lock release lever with to release the lock slide the paper cassette by holding the rear portion of the...

Page 34: ...dscape orientation However when you are printing custom size paper of its long edges 297 0 mm or less with カセットN N 1 2 3 4 ヨウシサイズ set to フリー load the paper in landscape orientation When you are not printing from LIPS LX Printer Driver load the paper in portrait orientation NOTE To print letterhead paper or paper printed with a logo load the paper in the proper orientation according to the followin...

Page 35: ...rinting side is facing down as shown in the following figures 4 While holding the lock release lever of the side paper guides slide the guides to the size mark for the loaded paper The side paper guides move together Cassette 1 Cassette 2 3 and 4 Cassette 1 Cassette 2 3 and 4 ...

Page 36: ...uide slide the guide to the size mark for the loaded paper 6 Hold down the paper as shown in the figure make sure that the paper stack does not exceed the load limit marks A and then set it under the hooks B on the paper guides Make sure that there is sufficient space between the hooks of the paper guides and the paper stack If there is no sufficient space slightly reduce the amount of paper Casse...

Page 37: ...36 Cassette 1 Cassette 2 3 and 4 For the 500 sheet universal cassette UC 67KG Cassette 2 3 and 4 For the 500 sheet universal cassette UC 67KD B B A A B A B B A B A B B A B ...

Page 38: ...imit marks this may result in misfeeds 7 Holding the tab of the paper size setting switch A set it to the left 8 Set the paper size register dial A to Custom IMPORTANT Make sure that the paper size register dial is set to Custom before setting the paper cassette in the printer If the paper size that the paper size register dial is indicating does not correspond with the size of the loaded paper th...

Page 39: ... or paper feeder gently and horizontally b Push the paper cassette into the printer firmly until the front side of the paper cassette is flush with the front surface of the printer CAUTION When setting the paper cassette in the printer be careful not to catch your fingers Cassette 1 Cassette 2 3 and 4 b a b a ...

Page 40: ...or more details on the usable paper see Usable Paper on p 9 When Loading Paper Other than Postcards and Envelopes Perform the following procedure to load plain paper heavy paper transparencies or labels in the multi purpose tray Load paper in portrait or landscape orientation Depending on the size of the paper to be loaded the loading orientation differs as follows Ex A3 Ex A4 Landscape orientatio...

Page 41: ... purpose tray Holding the silver opening at the center of the printer open the multi purpose tray 2 Pull out the auxiliary tray IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi purpose tray ...

Page 42: ...41 3 When loading long size paper such as A3 B4 etc open the tray extension 4 Spread the paper guides a little wider than the actual paper width ...

Page 43: ...ed at once causing paper jams When fanning or aligning the transparencies try to hold the edges to avoid touching the printing surface Take care not to mark or stain the printing surface of the transparencies with fingerprints dust or oil This may result in poor print quality 6 Gently load the stack of paper with the printing side facing up until it touches the back of the tray Be sure that the pa...

Page 44: ...is may result in misfeeds or paper jams If the paper is curled or folded at corners flatten it before loading it in the printer If you use paper that has been poorly cut multiple sheets of paper may be fed at once In this case fan the paper thoroughly and then align the edges of the stack on a hard flat surface When custom size paper is printed from LIPS LX Printer Driver you can load the paper ei...

Page 45: ... the paper in the proper orientation according to the following instructions Feeding direction When loading paper at a size of A4 B5 A5 Letter or Executive in landscape orientation load the paper so that the printing side is facing up as shown in the following figures ...

Page 46: ...r at a size of A3 B4 A4R Ledger 11 x 17 Legal or LetterR in portrait orientation load the paper so that the printing side is facing up as shown in the following figures 7 Align the paper guides with both sides of the stack ...

Page 47: ...OUGATA No 2 and KAKUGATA No 2 in the multi purpose tray Use the following procedure when loading postcards or envelopes in the multi purpose tray NOTE This printer can print plain paper 60 105 g m2 or heavy paper 106 199 g m2 at sizes of Postcard Reply postcard and 4 on 1 postcard When printing plain paper or heavy paper at a size of Postcard Reply postcard or 4 on 1 postcard see When Loading Pape...

Page 48: ...t the auxiliary tray IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi purpose tray 3 When loading long size paper such as envelopes of the KAKUGATA No 2 size open the tray extension ...

Page 49: ...oading envelopes align them as shown in the following figures Place the stack of envelopes on a flat surface flatten them to release any remaining air and be sure that the edges are pressed tightly CAUTION When loading paper take care not to cut your hands with the edges of the paper ...

Page 50: ...n the figure Align the edges of the envelopes on a flat surface 6 Gently load the stack of paper with the printing side facing up until it touches the back of the multi purpose tray as shown in the figure Be sure that the paper stack is loaded under the load limit guides A A ...

Page 51: ...ATA No 4 YOUGATA No 2 KAKUGATA No 2 Load the envelopes so that the flap is toward the left of the printer when viewed from the front Load the envelopes so that the bottom of the envelopes is toward the back of the printer when viewed from the front Postcard Reply Postcard Load the postcards so that the top of the postcards is toward the back of the printer when viewed from the front ...

Page 52: ... specified in the application with the actual printing orientation Example For Windows 2000 XP Server 2003 select Double Japan Postcard Rotated If the postcards are curled flatten the curls by warping them in the opposite direction before loading them If you use postcards that have been poorly cut multiple sheets of postcards may be fed at once In this case align the edges of the stack on a hard f...

Page 53: ...52 IMPORTANT Be sure to align the paper guides with the width of the paper If the paper guides are too loose or too tight this may result in misfeeds or paper jams ...

Page 54: ...mmed paper Touching the fixing unit when it is still hot may result in burns The paper may be hot immediately after being output Be careful when removing the paper as well as when aligning the removed paper especially after printing continuously Otherwise this may result in burns When removing jammed paper take care not to allow the toner to come into contact with your hands or clothing as this wi...

Page 55: ...iate direction judging from the position of the paper If paper is torn be sure to find and remove any remaining pieces of paper The error message may remain if jammed paper is removed without opening the front cover In this case open and close the front cover once Do not touch the high voltage contact A or the electrical contact B shown in the figure as this may result in damage to the printer Do ...

Page 56: ... the output tray and sub output tray are hot during printing or immediately after printing When taking out of the paper or removing jammed paper be careful not to touch the surroundings of the output tray or sub output tray ...

Page 57: ... cover マエカバー エリア d Multi purpose tray テザシトレイ エリア e Cassette 1 カセット1 エリア f Cassette 2 only when the paper feeder is installed カセット2 エリア g Cassette 3 only when the paper feeder is installed カセット3 エリア h Cassette 4 only when the paper feeder is installed カセット4 エリア Output Tray Multi purpose Tray Paper Feeder Unit Optional Duplex Unit Optional c d a e f g h b b Sub output Tray Cassette 1 Cassette 2 Cass...

Page 58: ...f them As the messages disappear when the cover is open take a note of them if required 2 Remove any paper jammed in the output trays the output tray and sub output tray IMPORTANT If the jammed paper cannot be removed easily do not try to remove it forcefully but proceed to the next step If the output tray is being used Remove any paper jammed in the output tray 13 ﾖｳｼｶﾞ ﾂﾏﾘﾏｼﾀ ﾏｴｶﾊﾞｰ ｴﾘｱ ...

Page 59: ...58 Open the sub output tray Open the white transport guide inside the sub output tray a then remove any jammed paper b Send the top edge of the jammed paper toward you then remove it b a ...

Page 60: ...jammed in the sub output tray 3 If you are using the multi purpose tray remove any paper jammed in the multi purpose tray and then close it IMPORTANT If the jammed paper cannot be removed easily do not try to remove it forcefully but proceed to the next step ...

Page 61: ...60 4 Open the front cover Open the front cover gently while pressing the lever on the top surface of the cover 5 Remove the toner cartridge from the printer ...

Page 62: ...h the high voltage contact A or the electrical contact B shown in the figure as this may result in damage to the printer 6 Place the toner cartridge into the protective bag 7 Remove any paper jammed inside the front cover B A ...

Page 63: ...transport guide Holding the green tab raise the transport guide CAUTION Do not take your hands off the transport guide The transport guide may snap back to its original position and this may result in personal injury ...

Page 64: ...Send the top edge of the jammed paper out of the transport guide a then remove the paper in the direction of the arrow gently b Remove the jammed paper in the direction of the arrow gently to prevent unfixed toner from spilling a b ...

Page 65: ...re If you are not performing 2 sided printing proceed to the next step Raise the black transport guide a then remove any jammed paper b CAUTION Do not take your hands off the transport guide The transport guide may snap back to its original position and this may result in personal injury a b ...

Page 66: ...65 Pull out the duplex unit gently until it stops a then raise the front side of the duplex unit and remove it from the printer unit b b a ...

Page 67: ...66 Remove any paper jammed in the duplex unit If you see the jammed paper in the area of A pull out the paper toward you to remove it A ...

Page 68: ...67 Raise the sub output tray slightly a then unhook the hook of the black transport guide b Open the sub output tray to the position shown in the figure a b ...

Page 69: ...per Close the sub output tray Holding the duplex unit as shown in the figure push it into the printer firmly and horizontally CAUTION Push the duplex unit gently to avoid catching your hands Be careful not to hurt your hands ...

Page 70: ...he printer firmly if there is any space between the rear of the printer and the duplex unit this may result in misfeeds 11 If the sub output tray is being used open it and if the output tray is being used close the sub output tray 12 Close the front cover ...

Page 71: ...ull out all the paper cassettes from the bottom Pull out the paper cassette until it stops a Hold the grips A with both hands raise the front side of the paper cassette slightly b and then pull it out completely c as shown in the figure a b A c ...

Page 72: ...t gently until it stops a then raise the front side of the paper cassette and remove it from the printer unit b 15 Remove any jammed paper If paper is jammed in the paper cassette of the printer unit pull out the paper downward as shown in the figure a b ...

Page 73: ...jammed in the paper feeder pull out the paper upward as shown in the figure IMPORTANT Be sure not to touch the feed rollers A of the printer and paper feeder This may result in damage to the printer or printer error A ...

Page 74: ...inter at an angle as shown in the figure a then push it into the printer gently and horizontally b Push the paper cassette into the printer firmly until the front side of the paper cassette is flush with the front surface of the printer b a ...

Page 75: ...74 If the paper feeder is installed set the paper cassette of the paper feeder also CAUTION When setting the paper cassette in the printer be careful not to catch your fingers b a ...

Page 76: ...ntly while pressing the lever on the top surface of the cover 18 Hold the toner cartridge with both hands and install it into the printer Align A of the toner cartridge with the toner cartridge guides B then insert the cartridge until it stops A B B A ...

Page 77: ...inter and that the front cover is stable If the front cover is not closed completely this may result in poor print quality If you cannot close the front cover check if the toner cartridge is installed properly If you try to close the front cover forcefully this may result in damage to the printer Do not leave the front cover open for a long time after installing the toner cartridge ...

Page 78: ... print Have a new toner cartridge available It is recommended that you replace the toner cartridge before printing a large amount of data When the toner cartridge needs to be replaced soon The printer stops printing You can continue to print by pressing オンライン Have a new toner cartridge available It is recommended that you replace the toner cartridge before printing a large amount of data When ther...

Page 79: ...r cartridges is subject to the following conditions Printing environment Printing conditions Intermittent printing Settings for the paper size and paper type Printing ratio The level of toner consumption varies depending on the type of documents printed If your average document contains a lot of diagrams charts or graphs the life of the toner cartridge will be shorter as they consume more toner Pr...

Page 80: ... Please be advised that Canon owes no liability for any malfunction accidents or damage caused by using non genuine toner cartridges including counterfeits For details see the following website canon com counterfeit Replacing the Toner Cartridge 1 Open the front cover Open the front cover gently while pressing the lever on the top surface of the cover 2 Remove the toner cartridge from the printer ...

Page 81: ...as this may result in damage to the printer 3 Clean the transport guide Raise the transport guide Holding the green tab raise the transport guide CAUTION Do not take your hands off the transport guide The transport guide may snap back to its original position and this may result in personal injury B A ...

Page 82: ...th a soft dry cloth IMPORTANT Do not use a cleaning agent such as mild detergent Do not touch the feed roller A This may result in damage to the printer or printer error Be sure that no water or chipped paper is remaining on the transport guide Be sure to finish with wiping with a dry cloth Water remaining inside the printer may result in damage to the printer A ...

Page 83: ...The transport guide may snap back to its original position and this may result in personal injury 4 Take the toner cartridge out of the protective bag There are cuts on both sides of the protective bag so you can open it by hand IMPORTANT Keep the protective bag for the toner cartridge It may be required after taking out the toner cartridge for printer maintenance ...

Page 84: ... as shown in the figure shake it gently 5 or 6 times to evenly distribute the toner inside the cartridge IMPORTANT If toner is not distributed evenly this may result in deterioration in print quality Be sure to carry out this procedure properly Be sure to shake the toner cartridge gently If you do not shake the cartridge gently toner may spill out b a ...

Page 85: ...rrow CAUTION If the sealing tape is pulled out forcefully or stopped at midpoint toner may spill out If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician IMPORTANT Do not pull the sealing tape diagonally upwards or downwards If the tape is severed it may become difficult to pull out completely Pull out the sealing tape completely from ...

Page 86: ...e sealing tape be careful not to touch the toner cartridge memory A or not to hold the drum protective shutter B with your hands 8 Hold the toner cartridge properly with the arrowed side facing up as shown in the figure A B ...

Page 87: ...dge in a manner that is not directed in this procedure 9 Hold the toner cartridge with both hands and install it into the printer Align A of the toner cartridge with the toner cartridge guides B then insert the cartridge until it stops A B B A ...

Page 88: ...inter and that the front cover is stable If the front cover is not closed completely this may result in poor print quality If you cannot close the front cover check if the toner cartridge is installed properly If you try to close the front cover forcefully this may result in damage to the printer Do not leave the front cover open for a long time after installing the toner cartridge ...

Page 89: ...case the next print data may be canceled When there is any print data sent from a printer driver other than that for this printer multiple data may be canceled NOTE When canceling a job you may not be able to cancel the job even if 03 ジョブ キャン セル is displayed Cancel a job using the following procedure When canceling a job be sure that the ジョブ indicator is on or blinking when the job that you want t...

Page 90: ...e paper Load A4 size paper in the paper cassette or multi purpose tray The settings specified using the menu of the printer s control panel are reflected to Status Print For example when the automatic 2 sided printing function is specified Status Print will be printed with two pages on both sides of paper However always a sheet of paper is printed regardless of the number of copies 1 Make sure tha...

Page 91: ...unctions a list of the setting values specified in the printer function menu the versions of the software and hardware equipped with the printer and number of the total print pages You can check the number of total print pages using Page Count on the lower right of Status Print IMPORTANT This is a sample of Status Print The contents may differ from the Status Print printed by your printer ...

Page 92: ... inside the printer Cycle the power of the printer using the following procedure If the message does not disappear after cycling the power of the printer several times contact your local authorized Canon dealer n represents an alphanumeric character A problem has occurred with the fixing unit of the printer Perform the following procedures from the Step 2 to contact your local authorized Canon dea...

Page 93: ...f b and then disconnect the USB cable c Disconnect the power plug from the AC power outlet d Remove the ground wire from the ground terminal e IMPORTANT After removing the power cord store the ground wire with its cap on 4 Contact your local authorized Canon dealer When contacting your Canon dealer please report the problems and the code number that you have noted a c d b a ...

Page 94: ...r a message with the Auto Error Skip mark you can skip the error by pressing オン ライン and continue printing However part of the print data may be missing or it may not be printed properly When you want to stop the process perform a soft reset to eliminate the cause of the error press オンライン and then print again Also you can automatically skip the errors to which this mark is attached by setting ジドウ エ...

Page 95: ...covers to the original position If the printer is not online press オンライン 14 トナー ミソウチャク Cause The toner cartridge is not installed or installed improperly Remedy Install the toner cartridge properly 16 トナー ヨウイ Warning Message Cause A toner cartridge needs to be replaced soon Remedy Although you can continue to print for a while have ready a new toner cartridge When you print a large amount of data ...

Page 96: ...ause The amount of paper loaded in Cassette 3 exceeds the load limitation Remedy Reduce the amount of paper in Cassette 3 18 カセット 4 ヨウシオー バー Cause The amount of paper loaded in Cassette 4 exceeds the load limitation Remedy Reduce the amount of paper in Cassette 4 18 キュウシ エラー Cause Paper of the size or type that cannot be fed from the multi purpose tray or paper cassettes is specified Remedy If a p...

Page 97: ... 0 mm 297 0 mm for a paper cassette or less and printed Remedy Load the paper in landscape orientation then print again 96 サブハイシトレイカクニン シメテ クダサイ Cause Paper was to be output with the printed side facing up during automatic 2 sided printing Remedy Close the sub output tray The printer resumes printing and the paper is output to the output tray 9F トナーカクニン Warning Message Cause There is a possibility...

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