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Canon PRO-4000S, Online Manual

Introducing the Canon PRO-4000S, a high-performance printing solution designed for professional users. Enhance your printing experience with our comprehensive Online Manual, providing step-by-step guidance and helpful tips. Conveniently download this manual for free from our website, manualshive.com, and unlock the full potential of your Canon PRO-4000S.

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Summary of Contents for PRO-4000S

Page 1: ...m Operation Panel Web Browser Printer Parts Network Setting Adjustments for Better Print Quality Color Management Maintenance and Consumables Specifications Safety Basic Printing Workflow Enhanced Printing Options Windows Software Mac OS Software Managing Print Jobs Troubleshooting List of Support Code for Error English ...

Page 2: ...he Printer 47 Loading the Lower Roll on the Roll Unit 52 Changing the Type of Paper 57 Specifying the Paper Length 60 Removing the Upper Roll from the Printer 61 Removing the Lower Roll from the Roll Unit 63 Removing Rolls From the Roll Holder 65 Feeding Roll Paper Manually 67 Keeping Track of the Amount of Roll Paper Left 68 Specifying the Ink Drying Time for Rolls 69 Specifying the Cutting Metho...

Page 3: ...129 Changing Settings from Operation Panel 131 Printer Menu Operations 132 Menu Operations 133 Menu Structure 138 Changing Settings from Operation Panel 151 Setting Items on Operation Panel 153 Job management 154 Test print 155 Print settings 156 LAN settings 157 Device user settings 166 Language selection 168 Paper related settings 169 Auto maintenance settings 171 Administrator password setting ...

Page 4: ...isk 209 Optional accessories 210 Roll Holder Set 211 Network Setting 212 Network Connection Tips 214 Default Network Settings 215 Another Printer Found with Same Name 217 Connecting to Another Computer via LAN Changing from USB to LAN Connection 218 Printing Network Settings 219 Changing LAN Connection Method Changing Wireless LAN Connection Method 235 Changing Network Settings Using Remote UI 237...

Page 5: ...usting the Print Head 264 Adjusting the Print Head 265 Automatic Adjustment to Straighten Lines and Colors 266 Manual Adjustment to Straighten Lines and Colors 268 Troubleshooting Paper Abrasion and Blurry Images 270 Adjusting Feed Amount 272 Adjusting Feed Amount 273 Selecting Feed Amount Adjustment Method 274 Automatic Banding Adjustment 275 Manual Banding Adjustment 277 Fine Tuning Paper Feed A...

Page 6: ...n to Replace the Maintenance Cartridge 335 Cutter Blade 336 Cutter Blade 337 Replacing the Cutter Blade 338 Performing Maintenance Functions from Your Computer Mac OS 342 Cleaning the Print Heads 343 Printing a Nozzle Check Pattern 345 Adjusting the Paper Feed Volume 347 Cleaning the Printer 348 Cleaning the Printer Exterior 349 Cleaning Inside the Top Cover 351 Cleaning the Roll Unit 354 Other Ma...

Page 7: ... Printing 413 Enhanced Printing Options 414 Printing from Computer Mac OS 418 Printing with Easy Setup 420 Setting the Number of Copies and Printing Order 426 Using Roll Unit to Use 2 Level Rolls 428 About 2 Level Roll Switching 429 Setting the Paper Rolls in the Printer According to the Intended Use 430 Printing by Automatically Switching Upper level and Lower level Roll Papers 432 How to Switch ...

Page 8: ...rizontal Banners Large Format Printing 478 Printing by Dividing Joining Documents 480 Lining Up and Printing Multiple Documents 481 Printing by Connecting Multiple Pages 482 Printing Multiple Pages All on One Page 484 Printing Document in Center of Paper 486 Printing by Saving Roll Paper 488 Saving Roll Paper by Rotating Document 90 Degrees 489 Saving Roll Paper by Eliminating Upper and Lower Marg...

Page 9: ... Print Job 523 Display the Printing Status Screen 524 Canon IJ Printer Utility3 525 Opening the Canon IJ Printer Utility3 526 Checking the Ink Status from Your Computer 527 Instructions for Use Printer Driver 528 Description of Print Dialog 529 Quality Media 530 Color Options 532 Paper Detailed Settings 535 Page Processing 538 Additional Settings 540 Specifications 541 Updating the Printer Driver ...

Page 10: ...Free Hard Disk Space 208 Troubleshooting 591 I want to easily create vertical or horizontal banners 594 Does this printer support sub ink tank system 595 I want to know how to configure roll cutting 596 I want to configure so that the roll is cut automatically after waiting for the ink to dry 597 I want to print borderless without a border 598 I want to know the paper types that can be used in thi...

Page 11: ... printhead 633 The edges of the paper are dirty 635 The surface of the paper is dirty 637 The back side of the paper is dirty 638 Immediately after borderless printing the trailing edge margin is soiled during regular printing 639 Printed colors are inaccurate 640 Banding in different colors occurs 642 Colors in printed images are uneven 644 Image edges are blurred or white banding occurs 646 The ...

Page 12: ...68 The printer takes time to start up 669 If the Printer Makes a Strange Sound 670 Messages advising to check the maintenance cartridge are not cleared 672 The printer consumes a lot of ink 673 Printed pages are not collected cleanly in the basket 674 When Trim edge first is set the trimmed paper is drawn into the roll unit 675 Ink Level Detection 676 List of Support Code for Error 677 1005 679 10...

Page 13: ...10 702 1213 703 1214 704 1300 705 1306 706 1317 707 1318 708 1322 709 1323 710 1324 711 1325 712 1401 713 1403 714 1408 715 1409 716 140A 717 140B 718 140C 719 140F 720 1477 721 1478 722 1480 723 1481 724 1485 725 1492 726 1494 727 1495 728 1500 729 ...

Page 14: ...8B 735 1720 736 1721 737 1722 738 1730 739 1731 740 1752 741 1753 742 1756 743 1757 744 1875 745 2001 746 2002 747 2130 748 2131 749 2132 750 3000 751 3001 752 3101 753 3200 754 3201 755 3250 756 3306 757 3311 758 3312 759 3313 760 3314 761 3315 762 ...

Page 15: ...33 768 3334 769 3335 770 3336 771 3340 772 3341 773 3350 774 3351 775 3352 776 3414 777 3415 778 3416 779 3417 780 3418 781 3419 782 3420 783 3421 784 3422 785 3423 786 3424 787 4107 788 4111 789 4112 790 4113 791 4114 792 4115 793 4116 794 4117 795 ...

Page 16: ...00 801 4901 802 4903 803 4905 804 4910 805 4911 806 4913 807 4920 808 4922 810 4924 811 4925 812 4926 813 4927 814 4931 815 4932 816 4933 817 4934 818 4935 819 4950 820 4951 821 4952 822 4953 823 4954 824 4955 825 4956 826 4957 827 4959 828 5106 829 ...

Page 17: ...21 835 5C00 836 6502 837 6700 838 6702 839 6820 840 6900 841 6901 842 6902 843 6910 844 6911 845 6920 846 6921 847 6930 848 6931 849 6932 850 6933 851 6940 852 6941 853 6942 854 6943 855 6944 856 6945 857 6946 858 7001 859 7003 860 7004 861 7050 862 ...

Page 18: ...7051 863 7052 864 8200 865 9000 866 9110 867 B20A 868 B510 869 ...

Page 19: ...e must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch enabled Device Users Wi...

Page 20: ...A and or other countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and t...

Page 21: ...s indicated by a copyright notice that is included in or attached to the work an example is provided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this Li...

Page 22: ... excluding those notices that do not pertain to any part of the Derivative Works and 4 If the Work includes a NOTICE text file as part of its distribution then any Derivative Works that You distribute must include a readable copy of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the follow...

Page 23: ...g such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmless for any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright ...

Page 24: ...mbridge Broadband Ltd copyright notice BSD Portions of this code are copyright c 2001 2003 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Re...

Page 25: ...TS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice BSD Copyright c 2003 2012 Sparta Inc All rights reserved Redistribution and use in source and binary forms with...

Page 26: ...ECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 ...

Page 27: ... DISCLAIMED IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISI...

Page 28: ...s in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PRO...

Page 29: ...d distribute this software for any purpose without fee is hereby granted provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software THIS SOFTWARE IS BEING PROVIDED AS IS WITHOUT ANY EXPRESS OR IMPLIED WARRANTY IN PARTICULAR THE AUTHOR MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS S...

Page 30: ...applies only to products supporting Wi Fi c 2009 2013 by Jeff Mott All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the ...

Page 31: ...oading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Changing the Type of Paper Specifying the Paper Length Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Removing Rolls From the Roll Holder Clearing Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying th...

Page 32: ...tarting Point Removing Sheets Clearing a Jammed Sheet Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket Roll Unit Parts of the Roll Unit Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take Up Mode Removing Printed Paper from the Roll Unit Media Configuration Tool Guide 32 ...

Page 33: ...Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information 33 ...

Page 34: ... on using paper not included in the Paper Information List see Using Paper Other Than Genuine Paper and feed confirmed Paper Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon website To use newly released paper register the latest paper information on the printer with the Media Configuration Tool See Updating paper information Important Ev...

Page 35: ...ded 914 4 mm 36 00 in 36 in Roll 914 4mm Recommended 841 0 mm 33 11 in ISO A0 A1 Roll 841 0mm Recommended 762 0 mm 30 00 in 30 in Roll 762 0mm Possible 2 728 0 mm 28 66 in JIS B1 B2 Roll 728 0mm Recommended 609 6 mm 24 00 in 24 in Roll 609 6mm Recommended 594 0 mm 23 39 in ISO A1 A2 Roll 594 0mm Recommended 515 0 mm 20 28 in JIS B2 B3 Roll 515 0mm Recommended 431 8 mm 17 00 in 17 in Roll 431 8mm R...

Page 36: ... 11 46 81 in ISO A1 594 0 841 0 mm 23 39 33 11 in ISO A2 420 0 594 0 mm 16 54 23 39 in ISO A2 431 8 609 6 mm 17 00 24 00 in ISO A3 297 0 420 0 mm 11 69 16 54 in ISO A3 329 0 483 0 mm 12 95 19 02 in ISO A4 210 0 297 0 mm 8 27 11 69 in ISO B0 1000 0 1414 0 mm 39 37 55 67 in ISO B1 707 0 1000 0 mm 27 83 39 37 in ISO B2 500 0 707 0 mm 19 69 27 83 in ISO B3 353 0 500 0 mm 13 90 19 69 in ISO B4 250 0 35...

Page 37: ...609 6 mm 18 00 24 00 in 12 x18 ARCH B 304 8 457 2 mm 12 00 18 00 in 9 x12 ARCH A 228 6 304 8 mm 9 00 12 00 in DIN C0 917 0 1297 0 mm 36 10 51 06 in DIN C1 648 0 917 0 mm 25 51 36 10 in DIN C2 458 0 648 0 mm 18 03 25 51 in DIN C3 324 0 458 0 mm 12 76 18 03 in DIN C4 229 0 324 0 mm 9 02 12 76 in 20 x24 508 0 609 6 mm 20 00 24 00 in 18 x22 457 2 558 8 mm 18 00 22 00 in 14 x17 355 6 431 8 mm 14 00 17 ...

Page 38: ...0 mm 12 95 21 97 in Poster 300x900mm 300 0 900 0 mm 11 81 35 43 in Custom Paper Size 8 00 8 00 in 203 2 203 2 mm to 60 00 70 87 in 1524 0 1800 0 mm Note For details on non standard sizes see Setting Paper Dimensions Custom Size Windows or Setting Paper Dimensions Custom Size Mac OS Borderless printing is not supported on sheets 38 ...

Page 39: ... For Canon genuine paper feed confirmed paper see Paper Information List After loading the paper in the printer select the media type in the control panel and printer driver and then perform the printing For the media type you can select easily from existing settings or you can create and use settings for the paper you are using Printing Using Existing Settings You can print easily by selecting fr...

Page 40: ...per settings Note For an overview of the media types see Types of Paper For instructions on selecting the media type with the control panel see Types of Paper For instructions on selecting the media type with the printer driver see How to Open the Printer Driver Setup Window Windows or How to Open the Printer Driver Setup Window Mac OS Choosing General Purpose Paper Settings These settings anticip...

Page 41: ...anel and printer driver For details on Media Configuration Tool refer as follows Media Configuration Tool Guide Windows Media Configuration Tool Guide Mac OS Important For details on how to select the added media type in the control panel see Changing the Type of Paper You can select the media type to be used in printing from Media Type in the Main sheet Windows or Quality Media Mac OS in the prin...

Page 42: ...edure for applying the Media Information File refer to the following Media Configuration Tool Guide Windows Media Configuration Tool Guide Mac OS Important If you are using the Media Configuration Tool the new Media Information File is downloaded automatically when released on the Canon website A computer connected to the Internet is required to download the Media Information File 42 ...

Page 43: ... Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Removing Rolls From the Roll Holder Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Ink Drying Time for Rolls Specifying the Cutting Method for Rolls Cutting the Leading Edge of Roll Paper Automatically Reducing Dust from Cutting Rolls Roll Holder Set Automatically Switch Rolls 43 ...

Page 44: ... printing surface This may affect the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printing surface Cut the edge of the roll paper if it is uneven dirty or has tape residue Otherwise it may cause feeding problems and affect the printing quality Be careful not to cut through any barcodes printed on the roll Align the edges of the paper on both ends of ...

Page 45: ...t in the paper being sent askew 2 If using 3 inch core paper align 3 Inch Paper Core Attachment tabs A with Roll Holder holes B and insert firmly 3 With leading edge of roll paper facing forward as shown insert Roll Holder from right side of roll Insert firmly until roll paper touches flange A of Roll Holder 45 ...

Page 46: ...per attach 3 Inch Paper Core Attachment to holder stopper Align the tabs A of the attachment with the holes B of the holder stopper and insert firmly 5 Insert holder stopper from left into Roll Holder as shown and while holding in position B push firmly until holder stopper flange A touches roll paper Lift holder stopper lever C from shaft to lock 46 ...

Page 47: ...a on Home screen of touch screen Note If the Home screen does not appear tap the Home button 2 Tap area 3 Tap Load paper or Replace paper check message that appears and then tap Yes Note If any cut sheet has been fed or roll paper that will not be used has been fed from Roll 1 Upper a message is shown requesting you to remove it After following the instructions on the screen to remove the paper re...

Page 48: ...aper is secured with tape or a paper band so that it will not unravel remove the tape or paper band before loading the roll paper into the roll holder slot If you load the paper into the roll holder slot with the leading edge secured only part of the roll paper is fed to the paper feed slot resulting in damage to the roll paper Note For the procedure for attaching the roll paper to the Roll Holder...

Page 49: ...n handling rolls to protect the printing surface If the paper is wrinkled or warped straighten it out before loading it Load the roll so that there is no gap between the right edge of the paper and the Roll Holder Depending on the paper the roll paper may be scratched when being fed and not feed well In this case you must feed the paper manually after setting Paper retention setting to Release on ...

Page 50: ...type to be used Not prin ted Enable Printed The type and amount of paper left is automatically detected based on the barcode printed on the roll There is no need to specify the type and length of the paper Not prin ted A menu for selection of the media type and length is shown on the touch screen Operate the touch screen select the media type to be used and enter its length Important Cut the edge ...

Page 51: ...dia types that you can select see Paper Information List Adjusting the printhead alignment with the type of paper to be used in printing may enhance printing quality See Automatic Adjustment to Straighten Lines and Colors 51 ...

Page 52: ...rinting or Trim Edge First when loading the paper In this case change the basket position and then print See Example Basket Configurations 1 Tap paper settings display area on Home screen of touch screen Note If the Home screen does not appear tap the Home button 2 Tap area 3 Tap Load paper or Replace paper check message that appears and then tap Yes Note If any cut sheet has been fed or roll pape...

Page 53: ...to drop the roll and hurt yourself when loading it Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves B when loading the roll paper Important If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel remove the tape or paper band before loading the roll paper into the roll holder slot 53 ...

Page 54: ... procedure for attaching the roll paper to the Roll Holder see Loading Rolls on the Roll Holder 6 Change Roll Holder Lock switch on roll unit to locked position 7 Change feed flap switch on top of roll unit to feed icon position on the left 8 Pull out roll paper evenly insert leading edge between roll paper and arrows A directly beneath it and feed roll paper until you hear a sound 54 ...

Page 55: ...olls to protect the printing surface If the paper is wrinkled or warped straighten it out before loading it Load the roll so that there is no gap between the right edge of the paper and the Roll Holder Depending on the paper the roll paper may be scratched when being fed and not feed well In this case you must feed the paper manually after setting Paper retention setting to Release on the touch sc...

Page 56: ...pe and length of the paper Not printed A menu for selecting the media type and length appears on the touch screen After tapping the media type loaded enter the length of the pa per loaded on the touch screen Important Cut the edge of the roll using the Cut paper function if the edge is creased or soiled See Specifying the Cutting Method for Rolls When selecting the media type on the touch screen m...

Page 57: ...the margins and the size of printed images may vary depending on the type of paper used If margins and the size of images are not as you expected adjust the paper feed amount See Adjusting Feed Amount Rolls and sheets have different printing areas and sheets having a larger bottom margin than rolls See Print Area Changing the Type of Paper Note When you load roll paper a menu for selecting the med...

Page 58: ... for the media type When the release lever is operated the settings automatically return to the last selected media type Using the Same Type of Paper Regularly Configure this setting so that current media type settings will be automatically selected when you load the same type of paper later 1 Tap Device settings on Home screen of touch screen Note If the Home screen does not appear tap the Home b...

Page 59: ...ype of paper specified by the print job If a barcode is printed on the roll paper and you have set Manage remaining roll amount to Enable in the operation panel menu the media type setting is updated to match the media type specified by the barcode To change the media type setting see Changing the Type of Paper 59 ...

Page 60: ...ft 1 Tap paper settings display area on Home screen of touch screen Note If the Home screen does not appear tap the Home button 2 Tap paper feed slot where paper whose length you want to change is loaded 3 Tap Paper settings 4 Tap Length 5 Enter roll paper length Specify the roll length as follows 1 Tap the gray numerical input field 2 Tap the keypad appearing on the touch screen enter the roll pa...

Page 61: ...en of touch screen Note If the Home screen does not appear tap the Home button 2 Tap area 3 Tap Remove paper 4 Tap Yes The roll is rewound Important If Manage remaining roll amount is set to Enable in the operation panel menu a barcode is printed on the leading edge of the roll paper Do not remove the roll before the barcode is printed You will be unable to keep track of the amount of roll paper l...

Page 62: ...rom roll holder slot Note For instructions on removing the Roll Holder from rolls see Removing Rolls From the Roll Holder 8 Lower output guide and close top cover Note To load new paper in the printer at this point see Loading the Upper Roll on the Printer Clean inside the top cover before loading paper See Cleaning Inside the Top Cover 62 ...

Page 63: ...the Home screen does not appear tap the Home button 2 Tap area 3 Tap Remove paper 4 Check touch screen message and tap Yes The roll is rewound Important If Manage remaining roll amount is set to Enable in the operation panel menu a barcode is printed on the leading edge of the roll paper Do not remove the roll before the barcode is printed You will be unable to keep track of the amount of roll pap...

Page 64: ... Hold roll holder by its flanges A and remove from roll holder slot Note For instruction on removing the roll paper from the roll holder see Removing Rolls From the Roll Holder To load new paper in the printer at this point see Loading the Upper Roll on the Printer 64 ...

Page 65: ...r A toward shaft to release lock and while holding in position B remove holder stopper from roll holder 2 Remove roll holder from roll paper 3 To remove 3 Inch Paper Core Attachment press tabs A inward and remove attachment roll holder Side holder stopper Side 65 ...

Page 66: ...oll in the original bag or box away from high temperature humidity and direct sunlight If paper is not stored properly the printing surface may become scratched which may affect the printing quality when you use it again 66 ...

Page 67: ...ome button 2 Tap or area 3 Tap Feed cut 4 Tap or touch Advance and Rewind to move roll paper forward or back Note Tapping Advance or Rewind moves the roll paper approximately 0 04 inches 1 mm Touching Advance or Rewind moves the roll paper until you release the key If Cannot advance the paper any more appears on the touch screen release the key 5 Tap OK when you have determined position of roll pa...

Page 68: ...h a printed barcode the media type and remaining amount are automatically detected after the roll paper is loaded The barcode will be cut off after it has been read Important If the barcode on the roll paper is not detected enter the media type and length on the touch screen Follow the steps below when setting Manage remaining roll amount to Enable 1 Tap Device settings on Home screen of touch scr...

Page 69: ...ched or soiled or the paper surface may rub when the paper falls and the surface may become soiled To wait for the ink to dry without allowing printed materials to fall after printing set Cutting mode on the printer menu to Eject cut See Specifying the Cutting Method for Rolls The settings can also be made from the touch screen on the printer From Paper settings select Paper settings Advanced and ...

Page 70: ...box displayed next select the desired values from the lists for Between Pages and Between Scans in Drying Time and then click OK See Main Tab Description Mac OS 1 Choose Print in the application menu 2 Select Paper Detailed Settings panel 70 ...

Page 71: ...3 Select desired values from lists for Dry Time Between Pages and Dry Time Between Scans See Paper Detailed Settings 71 ...

Page 72: ... tap Cut paper and cut the roll paper on the cutter blade Eject cut Yes Manual when using media that cannot be cut with the cut ter blade Select this if the paper cannot be cut on the cutter blade Cut each page from the roll using scissors For continuous printing if you will cut each page later select Automatic Cutting Yes or select Print Cut Guideline User cut No Yes Print Cut Guideline Paper cut...

Page 73: ...the documents If the paper drops printed documents may be damaged Do not lift the paper when holding printed documents before cutting If the paper rises it may affect the printing quality or cause rough cut edges Note Once the following step has been performed the procedure can be started from step 7 the next time Printing the second and subsequent times Printing after replacing with the same type...

Page 74: ... prevent it from dropping tap Cut paper to cut roll paper Manual when using media that cannot be cut with the cutter blade Note Once the following step has been performed the procedure can be started from step 8 the next time Printing the second and subsequent times Printing after replacing with the same type of paper 1 Tap paper settings display area on Home screen of touch screen 74 ...

Page 75: ...anced 5 Tap Cutting mode 6 Tap User cut 7 When Do you want to set to detect the leading edge of the paper is displayed select Detect recommended 8 Print the job The printer stops advancing the paper after printing 9 Tap Advance paper Roll paper is fed to the specified cut position and then automatically stopped 10 Cut the roll paper manually with scissors or the like 11 Tap OK 75 ...

Page 76: ...rom step 8 the next time Printing the second and subsequent times Printing after replacing with the same type of paper 1 Tap paper settings display area on Home screen of touch screen Note If the Home screen does not appear tap the Home button 2 Tap paper feed slot where roll paper for which you want to set cutting method is loaded 3 Tap Paper settings 4 Tap Advanced 5 Tap Cutting mode 76 ...

Page 77: ...e position at which the roll was set for the first printing after replacing a roll Thus the margin of the paper leading edge will enlarge See Loading the Upper Roll on the Printer 8 Tap Back button twice to display roll paper screen 9 Tap Feed cut 10 Tap or touch Advance or Rewindand align paper s leading edge with position A 11 Print the job The printer stops advancing the paper after printing 12...

Page 78: ...r cutting to have the roll cut at your specified position 1 Tap paper settings display area on Home screen of touch screen Note If the Home screen does not appear tap the Home button 2 Tap paper feed slot where roll paper you want to cut is loaded 3 Tap Feed cut 78 ...

Page 79: ...4 Tap or touch Advance or Rewind to feed roll paper to desired cutting position 5 Tap Cut paper 6 Tap Yes After the roll paper is cut it is rewound automatically 79 ...

Page 80: ...gth For the leading edge precut length see Paper Information List Auto specified length Specify the amount to cut from the leading edge of paper on the touch screen The amount to cut from the leading edge can be specified in the range of lengths that appear on the touch screen The range of lengths differs according to the media type Note The amount to cut from the leading edge of paper cannot be s...

Page 81: ... Home screen does not appear tap the Home button 2 Tap or 3 Tap Paper settings 4 Tap Advanced 5 Tap Trim edge first 6 Tap desired Trim edge first settings This setting takes effect the next time you load a roll 81 ...

Page 82: ...ng to the media type Important Do not set Cut dust reduction to ON for paper that wrinkles easily such as Plain Paper or lightweight paper If not cut properly the paper may jam Borderless printing is not available when Cut dust reduction is set to ON When performing borderless printing set Cut dust reduction to OFF Follow these steps to set Cut dust reduction to ON 1 Tap paper settings display are...

Page 83: ...6 Tap ON 83 ...

Page 84: ...2 on the roll unit and print while automatically changing between Roll 1 and Roll 2 depending on the print job For details on how to switch between Roll 1 and Roll 2 see How to Switch Paper Rolls Windows or How to Switch Paper Rolls Mac OS Important If Paper retention setting is set to Release automatic switching of roll paper cannot be used 84 ...

Page 85: ...Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet 85 ...

Page 86: ...used paper in the original package away from high temperature humidity and direct sunlight 1 Select sheets as the paper source If a print job was received Sheets are automatically selected and the media type and size specified by the print job are shown on the touch screen Tap OK and Load paper If no print job was received 1 Tap paper settings display area on touch screen Note If the Home screen d...

Page 87: ...parts may damage them 3 Place cut sheet with the print side up insert in portrait orientation between platen A and paper retainer B and align paper s far edge using the following steps 1 Load while aligning with right side paper alignment line C 2 Align far edge of inserted sheet with leading edge of paper alignment line D as shown 87 ...

Page 88: ...he paper tap Suction on the touch screen and adjust the vacuum strength You can adjust the vacuum strength to 5 levels However even if you increase the suction it may not be sufficient to hold some types of paper against the platen well In this case use your hand to load the paper Sheets are held in place by suction through holes on the platen Although the suction may produce a noise when paper is...

Page 89: ... and begin printing If no print job was received A menu for selecting the media type appears Select the media type loaded and tap OK The printer now starts feeding the paper Note For details on media types that you can select see Paper Information List 89 ...

Page 90: ...ced 5 Select Detect paper width and tap Disable Load paper in the desired position to start printing from Follow these instructions to load paper at the desired starting position for printing when Detect paper width is set to Disable 1 If you did not send a print job in advance a menu for selection of the type of paper is displayed Tap media type loaded Note If a print job was received before the ...

Page 91: ... and check position where paper is loaded To start printing from the current position close the top cover To reposition the paper lift the release lever 4 Load paper keeping right edge of paper aligned with extended line of paper alignment line A on right side of printer and position from which to start printing aligned with groove B at far end of platen 91 ...

Page 92: ...5 Lower release lever and close top cover 6 When screen for selecting paper size appears select size of paper loaded 92 ...

Page 93: ...me screen of touch screen Note If the Home screen does not appear tap the Home button 2 Tap area 3 Tap Remove paper 4 Check touch screen message and tap Yes 5 When instructions for removing sheet appear on touch screen lift release lever while holding sheet and remove sheet 6 Lower release lever 93 ...

Page 94: ...94 ...

Page 95: ...Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket 95 ...

Page 96: ...n lower it and store alongside of the stand See Storing the Basket C Basket A cloth tray that catches ejected documents D White Tag Marks indicating basket attachment orientation E Basket Rewind Button Press this button when rewinding the basket after it has been wound on the basket rod tag side F Basket Rod cord side Secures the cloth basket on the rod holder G Rod Holder Retains the basket rod c...

Page 97: ...ag side and then make the change If the basket rod tag side has come off the basket arm attach it by inserting the projections on both ends of the basket rod tag side into oval holes on the tip of the basket arm When moving the printer remove the basket Do not apply excessive force to the basket Doing so may damage the basket If the cloth part of the basket becomes dirty wipe off the dirt without ...

Page 98: ...rtant If you are changing the angle of the basket arm make sure the thick part of the basket arm is pulled out as far as possible When changing the angle of the basket arm hold the thick part of the left right basket arm and adjust them Changing Attachment Position of basket You can attach the basket rod cord side to the stand s rod holder or the front of the printer To attach hang both sides of t...

Page 99: ...ou can adjust the basket length by rotating the basket rod tag side To shorten rotate the basket rod tag side in the direction of the arrow to wind the basket To lengthen rotate the basket rod tag side in the opposite direction of the arrow while pressing the basket rewind button A on the right end of the basket rod tag side You can return the wound basket to its original position 99 ...

Page 100: ...u must store the basket For instructions on storing the basket see Storing the Basket If the printed materials collected are damaged or folded select Eject cut in Cutting mode or use the basket in a different position See Specifying the Cutting Method for Rolls Note For details on the printer dimensions when using the basket see Specifications Using Without roll unit Position 1 You can use the bas...

Page 101: ...l paper by hand Move the basket rod cord side to the upper of the two pairs of attachment locations on the front of the printer and extend the basket arm as far as possible at the angle shown to achieve this position You can adjust the basket length so that it is easy to use Important You can place up to approximately 4 41 lbs 2 kg of printed materials in the basket If the weight of the printed ma...

Page 102: ... on the front of the printer extend the basket arm as far as possible in the angle shown Next adjust the length so that the basket is pulled into this position Important You can stack up to 10 sheets of A2 Portrait Glossy Photo Paper and 20 sheets of Heavyweight Coated Paper HG with the basket in this position If you stack more than this it may damage the print side of the paper or cause the baske...

Page 103: ...areful when using paper that tends to curl or is damaged easily in this position With some types of paper the leading edge may curl or bend during ejection In this case straighten out the paper Printed documents may be damaged if the paper is curled or bent Depending on the paper the paper may be caught between the output guide and the basket when being ejected In this case fix the paper that is c...

Page 104: ...d rewind the basket If it is not released and rewound the change may not be performed smoothly or the basket may be damaged See Using the Basket If you are changing the angle of the basket arm make sure the thick part of the basket arm is pulled out as far as possible If the basket rod tag side has come off the basket arm attach it by inserting the projections on both ends of the basket rod tag si...

Page 105: ...Roll Unit Parts of the Roll Unit Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take Up Mode Removing Printed Paper from the Roll Unit 105 ...

Page 106: ...n rotate the roll unit the desired amount as long as winding is not in progress When the winding direction is set to inward winding the unit rewinds the paper when it is set to outward winding the unit takes up the paper G Auto Take up Pause Button Pauses and resumes the taking up of paper H Inward Outward Winding Changeover Switch Changes the winding direction when the paper is wound inward windi...

Page 107: ...M Roll Holder Load the roll on this holder N Holder Stopper This part secures the roll paper on the Roll Holder 107 ...

Page 108: ... additional roll for a total of two rolls on the printer and as a take up device that automatically takes up the printed roll paper Switch between these two functions depending on the circumstances For instructions on attaching the roll unit see the Roll Unit Setup Guide 108 ...

Page 109: ... Printer Driver Windows or Reflect Roll Unit Settings in the Printer Driver Mac OS If you change the roll unit from a take up device to a feed device first cut the paper that has been taken up 1 Tap paper settings display area on Home screen of touch screen Important If the Home screen does not appear tap the Home button 2 Tap or area 3 Change function of roll unit Using as feed device 1 Tap Roll ...

Page 110: ... and Automatic Cutting is set in the Cutting mode settings See Specifying the Cutting Method for Rolls on the printer we recommend setting Wind up after cutting to Enable When set to Disable a printed document that has been taken up is cut automatically without being pressed resulting in fraying If roll paper is loaded from the roll unit to the printer a screen confirming whether or not to remove ...

Page 111: ...er winding is possible until the outer diameter of the wound paper is the same as the outer diameter of the holder stopper When printing on lightweight paper or without a border the border of the paper may get wrinkled coming in contact with the roll holder resulting in poor winding If these problems occur when winding using a 2 inch core remove the spacer held in place by 4 hex screws on the roll...

Page 112: ...der stopper and the paper Always use a paper core for winding that is the same thickness or is thicker than the roll paper s paper core If you use a paper core that is thinner it may affect take up 5 Insert holder stopper from left into roll holder as shown and then while holding in position B push firmly until holder stopper flange A touches roll paper Lift holder stopper lever C from shaft to lo...

Page 113: ... flanges A so that roll holder s white gear is on left align roll holder shaft with roll holder slot left and right guide grooves B and load 8 Change Roll Holder Lock switch on roll unit to lock direction 113 ...

Page 114: ... For the winding direction of the roll paper you can select either outward winding to make the printed surface on the outside of the roll or inward winding to make the printed surface on the inside of the roll 11 Follow these steps to secure the leading edge of the roll paper to the paper core with tape If message appears on touch screen to confirm whether or not to advance paper automatically so ...

Page 115: ...ll holder and pass the roll paper to the back of the paper core 3 Align right edge of roll paper to right edge of paper core while pulling on roll paper evenly and secure with tape 4 While making sure that roll paper is flat secure left edge of roll paper to paper core with tape Outward Winding Inward Winding Important Secure the left and right edges of the roll paper with tape within 1 97 inches ...

Page 116: ...er downward again and check that roll holder is not lifting up The winding preparation is complete When printing to the roll starts the roll paper can be automatically wound If Ready to print appears on touch screen 1 Manually advance roll paper See Feeding Roll Paper Manually or start printing and wait for leading edge of roll paper to reach roll unit 2 Hold center of leading edge of roll paper a...

Page 117: ... the edges so that neither end of the roll paper lift up When rewinding heavyweight paper use strong adhesive tape to fasten it Otherwise a rewinding problem may result If you use a paper core narrower than the paper to be wound adjust the position of the holder stopper so that there is a gap between the holder stopper and the paper 5 Make sure the leading edge of the roll paper is not lifting up ...

Page 118: ... The winding preparation is complete During printing the winding starts Before printing the winding starts at the same time as the printing Important When winding inwardly loosening of the wound paper can be prevented by pressing the roll paper with the arm However doing so may produce pressure traces on the paper In this case tap the roll unit area of the media information display area and set Pa...

Page 119: ...taken up after that However be careful when using easily damaged roll paper because the roll paper touches the roller when paper is cut 1 Tap paper settings display area on Home screen of touch screen Important If the Home screen does not appear tap the Home button 2 Tap area 3 Tap Feed cut 4 Tap Advance or Rewind to advance roll paper a little With the winding direction set to outward winding adv...

Page 120: ...paper may fall to the floor and become soiled 7 While holding trailing edge of printed paper press Take up or Rewind button to wind printed paper Apply adhesive tape to the rewound paper to hold it in place if necessary Important Be careful not to scratch the printed surface 8 Change Roll Holder Lock switch on roll unit to release side 9 Hold roll holder by its flanges A and remove from roll unit ...

Page 121: ...lder stopper lever A toward shaft to release lock and while holding in position B remove holder stopper from roll holder 11 Remove printed material that has been taken up from roll holder for each paper core 121 ...

Page 122: ...l Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting Items on Operation Panel Status Print Changing Printer s Setting Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Registering Printer s Root Certificate to Web Browser Setting Mail Server Receiving Printer Status by E mail 122 ...

Page 123: ...Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations 123 ...

Page 124: ...uch screen Shows printer menus as well as the printer status and messages You can select menu items and display buttons by gently touching the screen with your fingertip Touch Screen F Status lamp Flashing white During printing the Data lamp flashes when the printer is receiving or processing print jobs Otherwise this lamp flashes when the print job is paused or the printer is updating the firmwar...

Page 125: ...Note When the printer is in Sleep mode you can touch the touch screen to recover from Sleep mode 125 ...

Page 126: ...isplay Area Displays the ink status Tap this item to view the remaining amount of ink and how to replace the ink tanks C Paper Setting Display Area Displays the media information for each feeding location Tap this item to configure the size and type of the paper loaded D Other Menu Items Displays the items used to perform maintenance and configure the various settings Printer Menu Operations Basic...

Page 127: ... Removing it can damage the touch screen Tap Gently touch with your fingertip and then release Use this when selecting an item on the screen Touch Gently touch with your fingertip To go or return to a menu or list touch the directional mark Flick Drag and release your finger up down left or right Use this to quickly scroll through a menu or list Drag Move your finger up down left or right while ge...

Page 128: ...r notification New notice appears in the printer information display area Tap this to display the Notice list screen to view messages with the newest one appearing first Tap a message to display the message details screen to view the details and take action 128 ...

Page 129: ...iew instructions Once you complete an action described in the instructions the printer detects the action and switches to the next instruction screen Operation screens are switched every 3 seconds and the sequence of operations is shown repeatedly For actions the printer cannot detect tap OK to display the instruction screen for the next step Example Ink tank replacement 129 ...

Page 130: ...130 ...

Page 131: ...Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Status Print 131 ...

Page 132: ... print job is in progress 4 Maintenance Perform maintenance settings grays out while a print job is in progress 5 Job management Perform job management settings 6 Print from USB flash drive Perform print settings when you print data on a USB flash drive 7 LAN settings Perform LAN settings grays out while a print job is in progress 8 Device settings Perform various printer settings grays out while ...

Page 133: ...g touch screen precautions to avoid malfunction or damage to the printer Do not press hard against the touch screen Do not press the touch screen with objects other than your finger especially sharp objects such as pens pencils or nails Do not touch the touch screen if your hands are wet or dirty Do not place any objects on the touch screen Do not apply a screen protector to the touch screen Remov...

Page 134: ...menus or a list continuously for example Flick Flick up down left or right on the screen with your finger Flick to move forward or back through menus or a list for example Drag While lightly touching the screen move your finger up down left or right Drag to move listed items or a list while viewing them for example 134 ...

Page 135: ...le of Using Touch Screen These touch screen operations are available when you print data on a USB flash drive Drag up or down and then tap an item to select it Tapping A displays the print settings menu 135 ...

Page 136: ...n item to select it After the list is displayed tap a setting to select it Tap D to confirm the settings Tap C to display the screen for selecting the number of copies Tap a number to specify the number of copies and then tap OK 136 ...

Page 137: ...Tap B to display the preview screen Touch the Back button to return to the previous screen 137 ...

Page 138: ... paper Paper settings Width Length Type Advanced Roll paper 2 Replace paper Feed cut Remove paper Roll unit use setting Paper settings Width Length Type Advanced Take up mode Roll unit use setting Auto feed to take up position Skip errors during take up ON OFF Wind up after cutting Enable Disable Paper retention setting Release Retain 138 ...

Page 139: ...n 1 Pattern 2 Pattern 3 Deep cleaning All colors Pattern 1 Pattern 2 Pattern 3 System cleaning All colors Pattern 1 Pattern 2 Pattern 3 Print head alignment Auto standard Roll paper 1 Roll paper 2 Manual Auto fine Roll paper 1 Roll paper 2 Manual Manual Roll paper 1 Roll paper 2 Manual Paper feed adjustment Set priority Roll paper 1 Auto Prioritize print quality Prioritize length accuracy 139 ...

Page 140: ...ll paper 2 Manual Change adjustment values Color calibration Auto adjust Roll paper 1 Roll paper 2 Manual Enable disable adjustment values Enable Disable Adjustment information Roll paper 1 Roll paper 2 Manual Calibration guide setting Enable Disable Reset adjustment values Maintenance cartridge info Maintenance cartridge usage Replace Head replacement Replace cutter blade unit Platen cleaning Pre...

Page 141: ...bs Delete Priority printing Release hold Saved job Job box list Job list Delete Start print Print the job list Job history Display job history Print job history Pause printing Enable Disable Print from USB flash drive Folder file list Number of copies Preview Settings Start print LAN settings Change LAN Activate wired LAN 141 ...

Page 142: ...ttings Test print Print nozzle check pattern Status print Status print administrator Print LAN details Print setting print Print advanced paper settings Print job history Print menu map Print settings Print head movable width setting Data width Maximum movable width Paper width Prioritize paper size Enable Disable PDF print settings Print quality settings Color mode Monochrome Color 142 ...

Page 143: ...per auto Roll paper 1 Roll paper 2 Manual Margin 3mm 5mm Rotate 0 degrees 90 degrees Fit paper ON OFF Display during process Warning display Enable Disable JPEG print settings Print quality settings Color mode Monochrome Color Matching method Perceptual Photo Saturation Poster Print quality Fast Standard High Input resolution 600 dpi 300 dpi Paper settings 143 ...

Page 144: ...flash settings Color mode Monochrome Color Print qlty Fast Standard High Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Rotate 0 degrees 90 degrees Fit paper ON OFF Print setting print LAN settings Change LAN Activate wired LAN Activate wireless LAN Activate direct connect Disable LAN Wireless LAN setup Cableless setup 144 ...

Page 145: ...Set printer name TCP IP settings IPv4 IP address DNS server Proxy server IPv6 Enable disable IPv6 IPsec settings Use DHCPv6 Manual address DNS server WSD setting Enable disable WSD Enable Disable Optimize inbound WSD Enable Disable Timeout setting 20 minutes 15 minutes 10 minutes 5 minutes 1 minute Bonjour settings Enable disable Bonjour Enable Disable Service name IEEE802 1X settings Authenticati...

Page 146: ...sername Password Authentication server name Last authentication result SNTP settings Client operation status Active Inactive NTP SNTP server address Polling interval Spanning tree setting Active Inactive LPR protocol setting Enable Disable RAW protocol ON OFF LLMNR ON OFF Wireless LAN DRX setting Enable Disable Wired LAN DRX setting Enable Disable Direct connection settings Update SSID password 14...

Page 147: ...t paper setting mismatch Pause Display warning Do not detect Hold job Paper retention setting Release Retain Advanced paper settings Paper size recognition settings Cut sheet setting 1 Cut sheet setting 2 Roll paper setting 1 Roll paper setting 2 Adjust roll unit Print advanced paper settings Reset paper settings for all paper Auto maintenance settings Auto nozzle check Standard 1 page 10 pages Di...

Page 148: ...ast Fast secure Secure Monitoring service settings Enable disable monitoring service Enable Disable Communication test Yes No Communication log Device user settings Energy saving settings Auto power off 5 minutes 10 min 30 min 1 hour 4 hours 8 hours 12 hours OFF Sleep timer 5 minutes 10 min 15 min 20 min 30 min 40 min 50 min 60 min 210 min Operation restrictions Job history Restrict Do not restric...

Page 149: ... 5 4 3 2 1 Length unit setting Meters Feet inches Buzzer setting Enable Disable EOP timer setting 10 seconds 30 seconds 1 minute 2 minutes 5 minutes 10 minutes 30 minutes 60 minutes Job history sending setting Send Do not send Language selection Administrator password setting Remote UI or other tools LCD Remote UI or other tools Printer information System information Hard disk information Error hi...

Page 150: ...Records of use Head information Head alignment performance log Values applied with auto settings 150 ...

Page 151: ... taking the steps to specify Print head movable width setting as an example 1 Make sure printer is turned on 2 Flick HOME screen and tap Device settings Menu Operations The Device settings screen appears 3 Tap setting item to adjust The setting screen for the selected item appears 4 Tap setting item 5 Tap setting to specify 151 ...

Page 152: ...For more on setting items on the operation panel Setting Items on Operation Panel 152 ...

Page 153: ...rator password is required Setting Administrator Password on Operation Panel Items for Security Administrator password setting Items for Printer Device user settings Hard disk settings Language selection Items for Paper Printing Paper related settings Print settings Items for Maintenance Management Job management Printer information Test print LAN settings Auto maintenance settings Special adminis...

Page 154: ...password if it is enabled for a personal box using Remote UI Job history Important The administrator password is required to display the job history if it is enabled for changing settings using the operation panel Display job history Displays the print job history Tapping a print job displays the details Print job history Prints out the print job history Pause printing Selecting Enable while a pri...

Page 155: ... network information list Printing Network Settings Print setting print Prints out the print settings list Print advanced paper settings Prints out the setting values specified by Advanced paper settings Print job history Prints out a record of print jobs including the paper type and size amount of ink consumed and so on Ink consumption indicates a rough estimate of the amount of ink consumed per ...

Page 156: ...ages Note The printed paper length is longer than the actual paper length This is because the printed paper includes the upper lower margins specified by Roll Paper Safety Margin and Leading Edge Margin in the printer driver and excludes the paper margins PDF print settings Performs PDF print settings JPEG print settings Performs JPEG print settings Print from USB flash settings Performs settings ...

Page 157: ... Select when you perform settings for wireless LAN manually using the operation panel of the printer WPS Push button method Select when you perform settings for wireless LAN using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other setup Advanced setup Select when you perform settings for wireless LAN manually You can spe...

Page 158: ...cters IPv6 default gateway XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 subnet prefix length XXX up to 3 digits IPv6 link local address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 link local prefix length XXX up to 3 digits IPv6 manual address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 manual prefix length XXX up to 3 digits IPv6 stateless address 1 XXX...

Page 159: ...ss XXXXXXXXXXXX IPv6 secondary DNS server add XXXXXXXXXXXX IPv6 DNS dyn update manual Active Inactive IPv6 DNS dyn update stateless Active Inactive IPv6 DNS dyn update stateful Active Inactive IPv6 Use IPv4 host domain name Active Inactive IPv6 DNS host name XXXXXXXXXXXX IPv6 DNS domain name XXXXXXXXXXXX MAC address XX XX XX XX XX XX 12 characters IPsec settings Enable ESP Enable ESP AH Enable AH ...

Page 160: ...is displayed on the touch screen The following setting items are displayed Some setting items are not displayed depending on the printer settings Items Setting Connection Active Inactive SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX up to 32 characters Communication mode Infrastructure Channel XX up to 2 digits Wireless LAN security Inactive WEP 64bit WEP 128bit WPA PSK TKIP WPA PSK AES WPA2 PSK TKIP WPA...

Page 161: ...x length 2 XXX up to 3 digits IPv6 stateless address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 stateless prefix length 3 XXX up to 3 digits IPv6 stateless address 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 stateless prefix length 4 XXX up to 3 digits IPv6 default gateway 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 default gateway 2 XXXX XXXX XX...

Page 162: ...XXXXXX up to 15 characters Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 52 characters Root cert thumbprint SHA 1 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert thumbprint SHA 256 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XX represents alphanumeric characters Direct connection setting list The list of direct connection sett...

Page 163: ...characters IPv6 link local prefix length XXX up to 3 digits MAC address XX XX XX XX XX XX 12 characters IPsec settings Enable ESP Enable ESP AH Enable AH Disable Pre shared key XXXXXXXXXXXXXXXX 16 characters Printer name XXXXXXXXXXXXXXX up to 15 characters Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 52 characters Direct connection device name XXXXXX XXXXXXser...

Page 164: ...s 8 Windows 7 and Windows Vista Optimize inbound WSD Selecting Enable allows you to receive the WSD printing data faster Timeout setting Specifies the timeout length Bonjour settings Setting items for LAN using Bonjour for Mac OS Enable disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings Service name Specifies the Bonjour service name You can use up to 48 cha...

Page 165: ...ting items are available when you connect a device to the printer Important You can select these setting items only when Activate direct connect is selected for Change LAN Update SSID password Selecting Yes updates the identifier SSID and password for direct connection Direct connection device name Changes the printer s name displayed on a Wi Fi Direct compatible device Connection request confirma...

Page 166: ...r sleep mode automatically when no operation is made Operation restrictions Restricts the following operations Job history Restricts to display the print job history Remote UI Restricts to use Remote UI Print from USB flash drive Restricts to print data on USB flash drive Use USB connection Enables Disables USB connection Date time setting Sets the current date and time Date display format Sets th...

Page 167: ...nd 3 times for errors when Enable is selected EOP timer setting Specify the timeout period before cancellation of print jobs that cannot be received by the printer Job history sending setting The printer sends a job history tool when Send is selected 167 ...

Page 168: ...ting item from Device settings Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel Changes the language for the messages and menus on the touch screen 168 ...

Page 169: ...nually If you select Retain the roll nip contacts with the rolls and automatic feeding is enabled Selecting Release does not allow you to switch the paper source of rolls upper or lower automatically Advanced paper settings Specifies advanced paper settings for each paper feed position Important You can select Extension for borderless printing as a setting item for some paper types If you select S...

Page 170: ... settings Reset paper settings for all paper Tapping Yes initializes each setting specified in Advanced paper settings Entering the administrator password is required if it is enabled Important When you set the paper settings back to the factory default added or updated paper information using Media Configuration Tool is erased In addition the color calibration values are also erased Perform color...

Page 171: ...e checking You can also select the page interval to perform automatic nozzle checking Nozzle check error display Enables Disables displaying the nozzle check error System cleaning frequency Specifies the frequency of automatic system cleaning Note To maintain print quality we recommend you select Short if you use the printer at a higher place Print pattern after new head Selects whether you print ...

Page 172: ... you specify the administrator password select the range and specify the administrator password Remote UI or other tools Entering the administrator password is required to change the setting items using Remote UI or some software LCD Remote UI or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer Remote UI or some softwa...

Page 173: ...ppears 3 Tap Administrator password setting 4 When confirmation screen to specify administrator password is displayed tap Yes If an administrator password is not specified the register confirmation message appears Tapping Yes displays the message again Tap OK Important The administrator password is set at the time of purchase The printer s serial number is used as the password For the administrato...

Page 174: ...For security reasons we recommend you use 6 and more alphanumeric characters 8 Tap Apply 9 Enter administrator password you specified again 10 Tap Apply The administrator password is enabled When You Want to Change or Disable the Administrator Password When the administrator password is enabled tapping Device settings and Administrator password setting in this order and entering the administrator ...

Page 175: ... Print auto delete Deletes the data from the printer s hard disk after printing is completed Save to job box Only saves the print job in the box without printing it Save first and print A setting for jobs received from software other than the printer driver When using the printer driver configure settings on the printer Select ON to print the job after it has been saved Common job box setting Sele...

Page 176: ...ng settings using the operation panel Enable disable monitoring service Selecting Active allows the printer to send error details to the service center Communication test Performs a communication test with the service center Communication log Displays the list of error numbers up to 30 error code and time the error occurs Tapping an item displays the error details 176 ...

Page 177: ...verable error e g paper or ink related error codes up to 5 For more on the error code refer to List of Support Code for Error Records of use Displays the printer s record of use such as total print area or the amount of ink consumption Head information Displays the print head serial number elapsed days since the current print head was installed and dot count Head alignment performance log Displays...

Page 178: ...t 4 Tap Status print Note If you specify the administrator password tap Status print administrator The printer starts printing The following information is included Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model S N Printer serial number Firm Firmware version Boot Boot ROM version Date When the status print report was printed Paper Info Prints information on the loaded paper for each paper ...

Page 179: ...h setting value of Language selection Roll unit use setting 2 Each setting value of Roll unit use setting 2 Printed only when you select ON Maintenance Color calibration Setting value of Color calibration Usage Condition Hard disk information Hard disk capacity and Job box free space Hardware error History information of Hardware error Error History information of Recoverable error Warning History...

Page 180: ...D LOT NUMBER DATE OF IN STALLATION Print head lot number Head alignment performance log COUNTER Media Use of each specified media THE NUMBER OF CUTS Total number of cuts AFTER INSTALLATION Days of use 180 ...

Page 181: ...Changing Printer s Setting Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Setting Mail Server Receiving Printer Status by E mail 181 ...

Page 182: ...wser iOS device OS iOS 7 0 or later Web browser iOS standard Web browser Mobile Safari Android device OS Android 4 0 or later Web browser Android standard Web browser Browser or Chrome Mac OS device OS Mac OS X v 10 6 or later Web browser Safari 5 1 or later Windows device OS Windows Vista SP2 or later Web browser Internet Explorer 9 or later Google Chrome 41 0 2272 118m or later Mozilla Firefox 3...

Page 183: ...age to warn you that the secure connection is not guaranteed may appear 5 Select Log on The password authentication screen appears Note When the standard user mode is enabled choose either administrator mode or standard user mode to log on After choosing a mode and selecting Log on the password authentication screen of each mode appears 6 Enter password When the password authentication is complete...

Page 184: ...8 When you finish checking printer status and changing printer settings select Log off 9 Close web browser 184 ...

Page 185: ...t This function allows you to display the job history and print it Note When you are logging on in administrator mode you can restrict this function in standard user mode System info and LAN settings This function allows you to check the system information and to change the LAN settings Using IP filtering in Other settings in LAN settings you can permit or refuse the connection of a specific IP ad...

Page 186: ...r Setting Mail Server Receiving Printer Status by E mail Note Some of the menu is available only when you logged on in administrator mode Other Items Printer status This function displays printer information such as the remaining ink amount the status and detailed error information You can also connect to the ink purchase site or support page and use Web Services Records of use This function displ...

Page 187: ...the sticker attached on the printer It consists of 9 alphanumeric characters four alphabets followed by five numbers 1 Display printer status on web browser 2 Select Security The menus appear 3 Select Administrator password setting 4 Select Change administrator password If the administrator password is not set registration confirming message is displayed Select Yes When message is displayed again ...

Page 188: ...t a standard user password by following the steps below 1 Display printer status on web browser 2 Select Security The menus appear 3 Select Standard user mode settings 4 When confirming message appears select Yes 5 Enter password and select OK Important The following character restrictions apply to the password Set the password by using 4 to 32 characters The allowed characters are single byte alp...

Page 189: ... to each help Important Make sure that you have accessed to the printer IP address correctly by checking the URL field of the web browser before registering the root certificate For Internet Explorer 1 Select Download on Remote UI Downloading the root certificate is started 2 If confirmation screen appears select Open The Certificate screen appears Note To save the certificate file to your device ...

Page 190: ...ct Download on Remote UI Downloading the root certificate is started 2 Open download file The Add Certificates screen appears 3 Select Add The certificate information appears 4 Make sure thumbprint of certificate detail information matches printer s thumbprint For printer s thumbprint touch the HOME button select Device settings LAN settings Confirm LAN settings check Root cert thumbprint SHA 1 or...

Page 191: ...s appears 2 Select downloaded certificate The certificate information appears 3 Make sure that thumbprint of certificate information matches printer s thumbprint For printer s thumbprint touch the HOME button select Device settings LAN settings Confirm LAN settings check Root cert thumbprint SHA 1 or Root cert thumbprint SHA 256 4 If thumbprint of certificate information screen matches printer s t...

Page 192: ...Note If a password is set on your device entering a password may be required 3 Select Install 4 Select Install on displayed dialog The root certificate registration is completed 192 ...

Page 193: ...l server test connect 4 Select Set mail server The setting items for mail server appear 5 Specify mail server settings Specify the following items Sender address Enter the e mail address of the sender this printer Outgoing mail server SMTP Enter the address of your SMTP server Port number SMTP Enter the port number of your SMTP server Secure connection SSL Select if you use the secure connection S...

Page 194: ...hentication Use APOP authentication Select if you send the password by the encryption transmission Clear mailbox Select if you delete the e mails that remain in the POP3 server Important When this setting is enabled e mail in the Inbox on the server will have all been removed If you specify the e mail address of your everyday be sure to disable this setting as unread e mail is not deleted We recom...

Page 195: ...fy the information settings by following the steps below 1 Display printer status on web browser 2 Select Device settings The menus appear 3 Select Status notification e mail 4 Select Notification recipients The screen to register the destination appears 5 Specify destination settings Up to 5 destinations can be registered by following the steps below 1 Select number of destination 2 Select Regist...

Page 196: ...The resending setting is completed 196 ...

Page 197: ...side Carriage Ink Tank Cover Inside Operation Panel Stand Parts Parts of the Basket Parts of the Roll Unit Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer s Hard Disk Optional accessories Roll Holder Set 197 ...

Page 198: ...Printer Parts Front Back Top Cover Inside Carriage Ink Tank Cover Inside Operation Panel Stand Parts Parts of the Basket Parts of the Roll Unit 198 ...

Page 199: ...l on this holder E Holder Stopper Secure the roll on the Roll Holder with this part F Release Lever To release paper retainer lift the lever G Maintenance Cartridge Cover Open this cover to replace the maintenance cartridge H Maintenance Cartridge Ink used for maintenance purposes such as head cleaning is absorbed Replace the cartridge when it is full I Stand A stand that holds the printer Equippe...

Page 200: ...Use this screen to operate the printer and check the printer status See Operation Panel L Ink Tank Cover Open this cover to replace the ink tank See Ink Tank Cover Inside 200 ...

Page 201: ...mpatible with Hi Speed USB connections C Wired LAN Connector Connect an Ethernet cable to this port The lamp is lit if the Ethernet cable is connected correctly and communication is possible between the computer and printer D Power Cord Connector Connect the power cord to this connector E Roll Unit Power Supply Inlet Connect the connection cord for the roll unit 201 ...

Page 202: ...t Line Align paper with this line when loading it E Carriage Moves the print head It serves a key role in printing See Carriage F Carriage Shaft The Carriage slides along this shaft G Platen The print head moves across the platen to print Vacuum holes on the platen hold paper in place H Borderless Printing Ink Grooves For catching ink outside the edges of paper during borderless printing I Paper R...

Page 203: ...e A Print Head Locking Cover Secures the print head B Print Head The printhead is equipped with ink nozzles The carriage serves a key role in printing C Print Head Lock Lever Lock print head locking cover 203 ...

Page 204: ...rrectly Off No ink tank is installed or the ink level detection function is disabled Flashing Ink tank is empty Note When there is little ink left the ink lamp is lit and appears on the touch screen C Ink Tank Cartridges of ink in various colors D Ink Tank Lock Lever A lever that locks the ink tank in place and protects it Lift and lower the lever when replacing an ink tank To open it lift the sto...

Page 205: ...ee Using the Basket and Example Basket Configurations C Locking Caster A locking caster that when the lock is in the ON position immobilizes the printer When moving the Stand be sure to set the locking caster lock to the OFF position to release the lock If you move it while the locking caster are locked the floor may become scratched D Accessory Pocket Store printer manuals assembly tools and othe...

Page 206: ...Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer s Hard Disk 206 ...

Page 207: ...il box Do not save print jobs in the common box Save print jobs sent from sources other than the printer driver Operations with saved jobs Print saved jobs Delete saved jobs Job queue management Display job queue Delete Preempt jobs Operations with held jobs Mail box management Move saved jobs Modify saved jobs Modify mail boxes Print a list of saved jobs Display a list of saved jobs Other operati...

Page 208: ... Using Remote UI Using Operation Panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Printer information Menu Operations 3 Tap Hard disk information The free hard disk space appears Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Hard disk information The free hard disk space is shown in the upper right corner 208 ...

Page 209: ...disk Choose this method for relatively fast erasure Because only the file management data is erased the print job data itself is not erased Note that it may be possible to read this data using commercial data recovery software Fast secure Overwrites the entire hard disk with random data No verification is performed to check if the data was correctly written Choose this method to erase highly confi...

Page 210: ...Optional accessories Roll Holder Set 210 ...

Page 211: ...e the Roll Holder in the RH2 65 roll holder set with both 2 inch and 3 inch paper cores However if using 3 inch core roll paper attach the 3 Inch Paper Core Attachment See Loading Rolls on the Roll Holder Roll Holder Set RH2 65 Roll Holder for 2 and 3 inch paper cores 3 Inch Paper Core Attachment 2 211 ...

Page 212: ...Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings Performing Changing Network Settings Other Network Information IJ Network Device Setup Utility Mac OS IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnose and Repair Function Other Network Information S...

Page 213: ...Restrictions on Printer Sharing Connecting Smartphone Tablet to Printer via Wireless LAN Connecting Smartphone Tablet to Printer via Wireless LAN Router 213 ...

Page 214: ...other Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method Changing Wireless LAN Connection Method Changing Network Settings Using Remote UI 214 ...

Page 215: ...name Canon PRO 6000 LPR protocol setting Enable Wireless LAN DRX setting Enable Wired LAN DRX setting Enable XX represents alphanumeric characters Default value depends on printer To check value use operation panel LAN settings Direct Connection Defaults Item Default SSID Identifier for direct connection DIRECT abXX PRO 6000 1 Password YYYYYYYYYY 2 Wireless LAN security WPA2 PSK AES Direct connect...

Page 216: ... 2 The password is specified automatically when the printer is turned on for the first time 3 ZZZZZZ represents last six digits of printer s wireless MAC address 216 ...

Page 217: ... those on detection result screen Check the printer s MAC address or serial to select the correct printer from the results Note Serial number may not appear on result screen Check the printer s MAC address and the serial number by one of the following methods Display on the touch screen MAC address LAN settings Serial number Printer information Print the network settings Printing Network Settings ...

Page 218: ...mputer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or follow the instructions on the Canon website For Mac OS To connect an additional computer to the printer via LAN or to change from USB to LAN connection follow the instructions on the Canon website 218 ...

Page 219: ... Test print If you specify the administrator password enter the password 5 Tap Print LAN details 6 Tap Yes The printer starts printing network settings information Note You can also print the printer s network settings Tap Device settings on the HOME screen tap LAN settings and Confirm LAN settings in this order and then tap Print LAN details and tap Yes The printed network settings information is...

Page 220: ...iltering Permission Address IP filtering permission address Start Address 1 Start address 1 XXX XXX XXX XXX End Address 1 End address 1 XXX XXX XXX XXX Use Single On 1 Use single on 1 On Off Start Address 2 Start address 2 XXX XXX XXX XXX End Address 2 End address 2 XXX XXX XXX XXX Use Single On 2 Use single on 2 On Off Start Address 3 Start address 3 XXX XXX XXX XXX End Address 3 End address 3 XX...

Page 221: ...ring SNMP filtering setting information IP Filtering Prohibit Address IP filtering prohibit address Start Address 5 Start address 5 XXX XXX XXX XXX End Address 5 End address 5 XXX XXX XXX XXX Use Single On 5 Use single on 5 On Off Print Filtering Print filtering setting information Use IP Filtering Operation status of IP filtering On Off IP Filtering Select IP filtering method Disabled Enabled IP ...

Page 222: ...n 1 On Off Start Address 2 Start address 2 XXX XXX XXX XXX End Address 2 End address 2 XXX XXX XXX XXX Use Single On 2 Use single on 2 On Off Start Address 3 Start address 3 XXX XXX XXX XXX End Address 3 End address 3 XXX XXX XXX XXX Use Single On 3 Use single on 3 On Off Start Address 4 Start address 4 XXX XXX XXX XXX End Address 4 End address 4 XXX XXX XXX XXX Use Single On 4 Use single on 4 On ...

Page 223: ...address IP Address 1 IP address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 1 Prefix length 1 XXX 0 to 128 IP Address 2 IP address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 2 Prefix length 2 XXX 0 to 128 IP Address 3 IP address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 3 Prefix length 3 XXX 0 to 128 IP Address 4 IP address 4 XXXX XXXX XXXX XXXX XXXX XXXX XXX...

Page 224: ...o IPv6 filtering permission information IP Filtering Start Address 1 IP filtering start address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 1 IP filtering end address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 1 Use single on 1 On Off LAN Setting Basic setting information IPv6 Info IPv6 setting information Wired LAN Control Filtering SNMP filtering setting infor...

Page 225: ... Single On 1 Use single on 1 On Off IP Filtering Start Address 2 IP filtering start address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 2 IP filtering end address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 2 Use single on 2 On Off IP Filtering Start Address 3 IP filtering start address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 3 IP filte...

Page 226: ...X XXXX XXXX Use Single On 2 Use single on 2 On Off LAN Setting Basic setting information IPv6 Info IPv6 setting information Wired LAN Print Filtering Print filtering setting information IP Filtering Start Address 3 IP filtering start address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 3 IP filtering end address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 3 Use si...

Page 227: ...X XXXX XXXX Use Single On 3 Use single on 3 On Off IP Filtering Start Address 4 IP filtering start address 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 4 IP filtering end address 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 4 Use single on 4 On Off IP Filtering Start Address 5 IP filtering start address 5 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Add...

Page 228: ...dress 5 MAC address 5 XX XX XX XX XX XX Proxy Setting Proxy server setting information Use Proxy Use proxy server On Off Proxy Server Address Proxy server address XXXXXXXXXXXXXXXX up to 128 characters Proxy Port Number Proxy port specification 1 to 65535 Use User Authority Mode Use user authority mode On Off Proxy Server User Name Proxy server user name XXXXXXXXXXXXXXXX up to 64 characters Wireles...

Page 229: ...ty Type Security type for Wireless LAN Direct connection Disabled WPA2 PSK TKIP WPA2 PSK AES Protocol Setting Protocol setting information Printer Name Printer name XXXXXXXX up to 16 characters Use LPR Use LPR On Off Printer Location Printer location XXXXXXXX up to 16 characters Use Wired Power Save Discontinuous reception Wired LAN On Off Use Wireless Power Save Discontinuous reception Wireless L...

Page 230: ... MIB Access Restriction MIB access restriction Read Only Read Write Security Setting Security setting No Auth No Priv Auth No Priv Auto Priv Authority Algorithm Authority algorithm Null MD5 SHA1 Encryption Algorithm Encryption algorithm Null AES DES User2 User 2 User Name User name XXXXXXXX up to 32 characters Use SNMPv3 Use SNMPv3 On Off MIB Access Restriction MIB access restriction Read Only Rea...

Page 231: ... Null AES DES User5 User 5 User Name User name XXXXXXXX up to 32 characters Use SNMPv3 Use SNMPv3 On Off MIB Access Restriction MIB access restriction Read Only Read Write Security Setting Security setting No Auth No Priv Auth No Priv Auto Priv Authority Algorithm Authority algorithm Null MD5 SHA1 Encryption Algorithm Encryption algorithm Null AES DES Dynamic DNS Setting Dynamic DNS setting IPv4 I...

Page 232: ... Bonjour Use Bonjour On Off Bonjour Service Name Bonjour service name Bonjour service name Up to 50 al phanumeric characters 802 1X Setting 802 1X setting information Authority Type Enable disable 802 1X and authority type Do not use EAP TLS EAP TTLS PEAP EAP TTLS Type Internal authority type for EAP TTLS MSCHAPv2 PAP Weak Encryption Restriction Weak encryption restriction Do not restrict Restrict...

Page 233: ...aracters User5 User 5 User Name User name XXXXXXXX up to 32 characters User6 User 6 User Name User name XXXXXXXX up to 32 characters User7 User 7 User Name User name XXXXXXXX up to 32 characters User8 User 8 User Name User name XXXXXXXX up to 32 characters User9 User 9 User Name User name XXXXXXXX up to 32 characters User10 User 10 User Name User name XXXXXXXX up to 32 characters Email Setting E m...

Page 234: ...y address 1 XXXXXXXX up to 128 characters Notice Conditions 1 Notice conditions 1 Job End Job end On Off Error Occurred Error occurred On Off Warning Occurred Warning occurred On Off Signature 1 Signature 1 XXXXXXXX up to 128 characters To Address 2 To address 2 XXXXXXXX up to 128 characters Reply Address 2 Reply address 2 XXXXXXXX up to 128 characters Notice Conditions 2 Notice conditions 2 Job E...

Page 235: ...or Mac OS Follow the instructions on the Canon website to redo setup Changing Wireless LAN Connection Method Follow either procedure below to change wireless LAN connection method infrastructure or direct connection For Windows Use the Setup CD ROM or follow the instructions on the Canon website to redo setup Perform settings on the Network Settings screen on IJ Network Device Setup Utility Import...

Page 236: ... For Mac OS Follow the instructions on the Canon website to redo setup 236 ...

Page 237: ...41 0 2272 118m or later Mozilla Firefox 37 0 1 or later For more on Remote UI refer to Changing Settings Using Web Browser Important Enable JavaScript and cookies in the web browser If you access Remote UI with the printer name instead of its IP address make sure the DNS settings are correctly configured Depending on the network environment you may not be able to start Remote UI Make sure Do not r...

Page 238: ...IJ Network Device Setup Utility Mac OS IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings 238 ...

Page 239: ...puter on which it is installed In addition IJ Network Device Setup Utility restores the status of the printer and computer Important To use the printer over LAN make sure you have the equipment necessary for the connection type such as a wireless router or a LAN cable When you install IJ Network Device Setup Utility disable block function of firewall 239 ...

Page 240: ...ect IJ Network Device Setup Utility When you start up IJ Network Device Setup Utility the screen below appears Enter the password specified for your computer and select Install Helper IJ Network Device Setup Utility starts diagnosis and repair of network Diagnosing and Repairing Network Settings 240 ...

Page 241: ... Support Diagnosis and Repair Function IJ Network Device Setup Utility starts checking the computer settings when it starts up Perform operations following the instructions on the screen Note This function checks the following items whether the computer is connected to the router whether a web page on the Internet can be viewed whether the printer can be detected on the network whether the signal ...

Page 242: ...nction of IJ Network Device Setup Utility G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4000 series PRO 520 PRO 540 PRO 560 PRO 540S PRO 560S PRO 2000 PRO 4000 PRO 6000 PRO 4000S PRO 6000S TS9000 series TS8000 series TS6000 series TS5000 series MG3000 series E470 series 242 ...

Page 243: ...Other Network Information Technical Terms Restrictions Firewall List of Devices Which May Interfere with Wireless LAN Communication 243 ...

Page 244: ...oes not support ad hoc communication Admin Password Administrator password in IJ Network Device Setup Utility to restrict access to network users It must be entered to access the printer and change printer settings AES An encryption method It is optional for WPA Strong cryptographic algorithm adopted within U S government organizations for information processing Authentication Method The method th...

Page 245: ...A relay device to connect to another network such as a router or a computer Default router address A default IP address set for a router DHCP server functionality The router assigns an IP address automatically whenever the printer or the personal computer on a network starts up DHCPv6 A protocol to assign necessary information automatically when a computer connects to network DHCPv6 can be used wh...

Page 246: ...ven when using two or more antennas simultaneously or obtaining a bigger transfer rate than before by using multiple communication channels at the same time the transmission speed may be influenced by the connected apparatus At the maximum transfer rate of 600 Mbps it is possible to communicate with multiple computer terminals within a dozen or so metre radius Compatible with 802 11b and 802 11g I...

Page 247: ...automatically from a specific prefix information of current network fe80 and an interface identifier generated from printer s MAC address Link Quality The status of the connection between the wireless router and the printer excluding noise interference is indicated with a value from 0 to 100 LPR A platform independent printing protocol used in TCP IP networks It does not support bidirectional comm...

Page 248: ...k name or a wireless router name SSID distinguishes one wireless LAN from another to prevent interference The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other The SSID can be up to 32 characters long and is made up of alphanumeric characters The SSID may also be referred to by its network name Stealth In the stealth mode a wireless router hid...

Page 249: ...without turning off the power W WCN Windows Connect Now Users running Windows Vista or later can obtain the setting information directly via wireless network WCN NET WEP WEP Key An encryption method employed by IEEE 802 11 Shared security key used to encrypt and decrypt data sent over wireless networks This printer supports key length of 64 bits or 128 bits key format of ASCII code or Hexadecimal ...

Page 250: ...haracters or a 64 digit hexadecimal value WPA2 Security framework released by the Wi Fi Alliance in September 2004 as a later version of WPA Provides a stronger encryption mechanism through Advanced Encryption Standard AES Authentication WPA2 defines the following authentication methods PSK that can be used without an authentication server plus WPA2 802 1x that do require an authentication server ...

Page 251: ...to encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed If you use a printer with Wireless Direct you cannot perform the following settings Specifying an IP address manually Enabling disabling IPv6 251 ...

Page 252: ... to enable communications When using IJ Network Device Setup Utility you may be prompted to enable or disable communications depending on the firewall function of the security software If so choose to enable communications If you cannot set up the printer temporarily disable the firewall function of the security software or operation system Important If you disabled the firewall function disconnec...

Page 253: ...and wireless router Radio frequency interference may cause sending print jobs or printing speed to slow down Microwave oven Baby monitor Wireless mouse Wireless keyboard Wireless earphone headphones Wireless camera e g security camera We recommend you take measures below to avoid radio frequency interference Place the devices above as far away from the printer or wireless router as possible Turn t...

Page 254: ...eck whether the network settings have been set This section describes the procedure for sharing a printer among Mac Settings on Print Server This section describes how to set up a computer that connects with this printer Settings on Client PC This section describes the procedure for setting a computer that uses this printer though a network When you execute print the data is sent to the printer th...

Page 255: ...e used has been added Open System Preferences and select Printers Scanners Print Scan The printer list displays the printers that are connected to the computer 3 Set sharing Check the Share this printer on the network check box Note Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation properly restart the computer ...

Page 256: ...ferences and select Printers Scanners Print Scan Click to display the printer list 3 Add a printer to be shared Select a shared printer displayed in the printer list and then click Add The setup on the client systems is now completed Note The print procedures are the same as when the computer is connected directly to the printer with a USB cable At the Page Setup dialog select the printer that is ...

Page 257: ...e administrator privilege Depending on how the computer is connected with the printer the computer may not be able to access the function information that was set on the printer and display the correct settings Media information on the printer driver cannot be changed when using a client machine When printing from the client the following functions cannot be used Canon imagePROGRAF Preview Canon i...

Page 258: ...hone or tablet to printer via a wireless LAN router Connecting Smartphone Tablet to Printer via Wireless LAN Router To connect a smartphone or tablet to printer without a wireless LAN router Connecting Smartphone Tablet to Printer Directly via Wireless LAN Direct Connection 258 ...

Page 259: ...ministrator password is required to change settings if it is enabled for changing settings using the operation panel Check the usage restrictions and change the printer LAN setting Restrictions Checking Printer LAN Setting Make sure the icon is displayed on the upper right on the HOME screen If the icon is not displayed follow the procedure below to enable wireless LAN and to connect the printer t...

Page 260: ...Enter wireless LAN router password Your device is connected to the printer 5 Start printing from application For iOS device 1 Open Settings menu on your device 2 Enable Wi Fi 3 Select wireless router SSID you use from detected device list 4 Enter wireless LAN router password Your device is connected to the printer 5 Start printing from application 260 ...

Page 261: ... and the wireless router will be temporarily disabled while the setting is changed Do not proceed to the next screen of this guide until setup is complete For office use consult your network administrator Note that if you connect to a network with no security protection your personal information could be disclosed to a third party Direct Connection Important If a device is connected to the Interne...

Page 262: ...figure settings again Devices connected to the printer using Direct Connection cannot communicate with each other Firmware updates for the printer are not available while using Direct Connection When a device has been connected to the printer without using a wireless router and you want to set it up again using the same connection method disconnect it first Disable the connection between the devic...

Page 263: ...stments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 263 ...

Page 264: ...Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images 264 ...

Page 265: ...lignment Execute Print head alignment in the touch screen menu to adjust the print head alignment Normally execute Auto standard or Auto fine However when printing on special paper or if printing is not improved after Auto fine try Manual Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors Paper rubs against the print head or image edges are blurred...

Page 266: ... try another type of paper or try Manual adjustment Manual Adjustment to Straighten Lines and Colors Note Because the results of adjustment vary depending on the type of paper used for adjustment use the same type of paper as you will use for printing To change the paper type or for more beautiful color borders perform Auto standard To ensure clear quality and when replacing the print head perform...

Page 267: ...enance screen appears 3 Tap Print head alignment 4 Select and tap Auto standard or Auto fine A confirmation message appears 5 Tap Yes The paper source setting screen appears 6 Select and tap paper source with loaded paper A test pattern is printed for adjustment Adjustment is now finished if you have printed on a roll or a sheet of A2 size or larger 7 If you are printing on sheets smaller than A2 ...

Page 268: ... most often for adjustment Items to Prepare When Using Rolls An unused roll at least 10 00 in 254 0 mm wide When Using Sheets Three sheets of unused paper A4 Letter size or larger or one sheet when us ing A2 or larger Perform adjustment as follows 1 Load paper Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Loading Sheets in the Printe...

Page 269: ...tment test pattern D 1 and determine the number with straight lines A Example with straight lines B Example with misaligned lines Note If two patterns seem equally good and you cannot decide which one is better choose an intermediate value For example choose 11 if you cannot decide whether pattern 10 or 12 is better 9 Tap confirmed number 10 Repeat steps 7 9 to specify adjustment value for D 2 to ...

Page 270: ...gainst or becoming caught on the print head may jam or result in printed documents that are soiled Note Raise or lower print head depending on nature of the problem Paper rubs against the printhead The edges of the paper are dirty Image edges are blurred or white banding occurs 1 Tap paper setting display area on Home screen Touch Screen The Paper settings screen appears 2 Select paper source for ...

Page 271: ...ponding to the ambient temperature and humidity and displays the setting value selected for the previous print job in Values applied with auto settings Printer information When a setting other than Auto is used that value will always be applied Depending on the type of paper some setting values may not be available 271 ...

Page 272: ...Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 272 ...

Page 273: ...Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine Tuning Paper Feed Amount Adjusting Line Length 273 ...

Page 274: ...2 Flick HOME screen and tap Maintenance Menu Operations 3 Tap Paper feed adjustment 4 Tap Set priority 5 Tap paper to adjust 6 Tap setting Prioritize print quality Adjusts the feed amount to reduce banding across the sheet in printed documents Adjust print quality settings are applied When Paper feed fine adjustment is executed the Paper feed fine adjustment settings are applied in addition to the...

Page 275: ...ustment Method If additional fine tuning is necessary execute Paper feed fine adjustment Fine Tuning Paper Feed Amount Use Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length Adjusting Line Length This may take some time depending on the type of paper Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide When Using Sheets One s...

Page 276: ...6 Tap paper to adjust A test pattern is printed for adjustment and adjustment is finished 276 ...

Page 277: ...aper Feed Amount Use Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length Adjusting Line Length Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide When Using Sheets Two sheets of unused paper of at least A4 Letter size Follow the procedure below to adjust 1 Load paper Loading Rolls on the Roll Holder Loading the Upper Roll on...

Page 278: ...le choose 11 if you cannot decide whether pattern 10 or 12 is better 8 Tap number you decided Test pattern B is printed for manual adjustment Note If you printed test pattern A on a sheet follow the instructions on the screen and use another sheet of the same type of paper Additionally after test pattern B is printed follow the instructions on the screen and remove the sheet 9 Examine test pattern...

Page 279: ... priority in Paper feed adjustment Always execute Adjust print quality before Paper feed fine adjustment Once you execute Adjust print quality the Paper feed fine adjustment value will revert to 0 Automatic Banding Adjustment Manual Banding Adjustment Follow the procedure below to adjust 1 Flick HOME screen and tap Maintenance while printing is in progress Menu Operations 2 Tap Paper feed fine adj...

Page 280: ...ts One sheet of unused paper of at least A4 Letter size High precision ruler Follow the procedure below to adjust 1 Load paper Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading Sheets in the Printer Important Always make sure the loaded paper matches the type of paper specified Adjustment cannot be completed correctly unless the loaded paper matches the settings 2 Flic...

Page 281: ...ead you will measure a document already printed to determine the discrepancy 6 Tap amount of discrepancy If the scale is shorter than the actual size use a positive setting value If it is longer use a negative value The feed amount can be adjusted in 0 02 increments 281 ...

Page 282: ...n the platen may improve results Important Paper rubbing against or becoming caught on the print head may jam or result in printed documents that are soiled 1 Flick HOME screen and tap paper information area Menu Operations 2 Tap paper to change vacuum strength on Paper settings screen 3 Tap Paper settings 4 Tap Advanced 5 Tap Transport unit vacuum strength 6 Tap vacuum strength 282 ...

Page 283: ...Color Management Digital Photo Printing Guide Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration Device Management Console Guide 283 ...

Page 284: ...Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration 284 ...

Page 285: ...libration from Device Management Console See below for details Device Management Console Guide Windows Device Management Console Guide Mac OS Checking When to Execute Color Calibration You can use the progress bar on the computer screen to determine when to execute color calibration Use Device Management Console to view when to execute color calibration See below for details Device Management Cons...

Page 286: ...See below for details Media Configuration Tool Guide Windows Media Configuration Tool Guide Mac OS 286 ...

Page 287: ...tions may prevent the printer from making the correct adjustments Before color calibration ensure the printer is not exposed to direct sunlight or other strong sources of light If the printer is exposed to strong sources of light correct adjustment may not be possible Recommend Timing for Color Calibration We recommend color calibration in the following situations After initial printer installatio...

Page 288: ...with loaded paper After the paper is confirmed and color calibration is executed the calibration adjustment value is set automatically Other Menu Items Enable disable adjustment values You can select whether to apply the calibration adjustment value when printing However for settings that differ from the Calibration Value of the printer driver the values specified in the printer driver take priori...

Page 289: ...creen in the following situations When a new print head has been installed When a certain amount of printing has been executed after color calibration is executed When the data of color calibration has been initialized Reset adjustment values Clear the color calibration adjustment value and the adjustment information 289 ...

Page 290: ... types of paper see Paper Information List Common Calibration If color calibration is executed on a media type categorized as common calibration new common calibration adjustment values are set Among the media type categorized as common calibration newly set common calibration adjustment values are set for paper for which color calibration has not been performed The common calibration adjustment v...

Page 291: ...alibration adjustment values of media type B are applied Third time Execute color calibration with media type C categorized as unique calibration Media type A The calibration adjustment values of media type A applied the first time take priority Media types B and D to N The calibration adjustment values of media type B applied the second time take priority Media type C The calibration adjustment v...

Page 292: ...ration Adj Value Calibration application information Executed date and paper name appear Note You can check the media information with the Device Management Console or printer driver See below for details Device Management Console Guide Windows Device Management Console Guide Mac OS Updating Media Information in Printer Driver Windows Confirm the Printer Paper Information Mac OS 292 ...

Page 293: ...cing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Cutter Blade Cutter Blade Replacing the Cutter Blade Performing Maintenance Functions from Your Computer Windows Cleaning the Print Heads Printing a Nozzle Check Pattern Performing Maintenance Functions from Your Computer Mac OS Cleaning the Print Heads Printing a Nozzle C...

Page 294: ...Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer 294 ...

Page 295: ...Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks 295 ...

Page 296: ...Photo Cyan PFI 1100 PC Photo Magenta PFI 1100 PM Gray PFI 1100 GY Photo Gray PFI 1100 PGY Red PFI 1100 R Blue PFI 1100 B Chroma Opti mizer PFI 1100 CO Matte Black PFI 1300 MBK 11 2 fl oz 330 ml Photo Black PFI 1300 PBK Cyan PFI 1300 C Magenta PFI 1300 M Yellow PFI 1300 Y Photo Cyan PFI 1300 PC Photo Magenta PFI 1300 PM Gray PFI 1300 GY Photo Gray PFI 1300 PGY Red PFI 1300 R Blue PFI 1300 B Chroma ...

Page 297: ...oto Black PFI 1700 PBK Cyan PFI 1700 C Magenta PFI 1700 M Yellow PFI 1700 Y Photo Cyan PFI 1700 PC Photo Magenta PFI 1700 PM Gray PFI 1700 GY Photo Gray PFI 1700 PGY Red PFI 1700 R Blue PFI 1700 B Chroma Opti mizer PFI 1700 CO Note For instructions on replacing the ink tanks see Replacing Ink Tanks 297 ...

Page 298: ...sed in this printer in another model of printer This will prevent correct ink level detection which may damage the printer or cause other problems We recommend using up an ink tank in the course of printing within six months after breaking the seal Printing quality may be affected if you use older ink tanks Do not leave the printer without ink tanks installed for extended periods a month or more R...

Page 299: ...Ink Tank Replacement from menu 1 Tap ink display area on Home screen Touch Screen The Current estimated ink levels screen appears 2 Tap Replace Instructions appear on the touch screen Removing ink tank 5 4 fl oz 160 ml 11 2 fl oz 330 ml 1 Open the ink tank cover of the ink tank you are replacing and check the ink lamp The ink lamp flashes if there is no ink left Important Avoid jarring the printer...

Page 300: ...t stops and then push it down toward front Note Check that the ink tank lock lever does not return 4 Remove ink tank by grips A and then tap OK Important Store the removed ink tank with ink remaining with the ink holes A facing up Otherwise ink may leak and cause stains Put the removed ink tank in a plastic bag and close the bag 300 ...

Page 301: ...ng and check the ink lamp The ink lamp flashes if there is no ink left Important Avoid jarring the printer a lot when replacing an ink tank Handle the printer gently when replacing tanks 2 Pull forward handle part A of ink tank lock lever of color to replace while pressing button at B 3 Lift ink tank lock lever until it stops and then push it down toward front 301 ...

Page 302: ...4 Remove ink tank by handle A and then tap OK Important Store the removed ink tank with ink remaining in the box with the ink holes A facing up Otherwise ink may leak and cause stains Note Dispose of the used ink tank in accordance with local regulations 302 ...

Page 303: ...lled in the printer Ink may leak out Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality Note If the ink tank is at a low temperature allow it to warm up to room temperature before installing 2 Open the pouch and remove the ink tank Important Never touch the ink holes A or the metal contacts B This may cause stains damage the ink tank and aff...

Page 304: ...t rear Important An ink tank cannot be loaded in the holder if the color or orientation is incorrect If the ink tank does not fit in the holder do not force it into the holder Reinstall while checking the label color display ink tank color and ink tank orientation 4 Lift up ink tank lock lever and then push it down 5 Push handle part of ink tank lock lever firmly all the way in 304 ...

Page 305: ...6 Make sure ink lamp indicator is lit Note If the ink lamp is not lit reload the tank 7 Close ink tank cover 305 ...

Page 306: ...arm to agitate it instead of just your wrist If you agitate the ink tank using just your wrist you may injure your wrist Important Do not remove and agitate an ink tank that has already been installed in the printer Ink may leak out Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality Note If the ink tank is at a low temperature allow it to wa...

Page 307: ...the metal contacts B This may cause stains damage the ink tank and affect printing quality Avoid dropping the ink tank after removing it from the pouch Otherwise ink may leak and cause stains 3 Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear 307 ...

Page 308: ...nk does not fit in the holder do not force it into the holder Reinstall while checking the label color display ink tank color and ink tank orientation 4 Lift up ink tank lock lever and then push it down 5 Push handle part of ink tank lock lever firmly all the way in 6 Make sure ink lamp indicator is lit 308 ...

Page 309: ...Note If the ink lamp is not lit reload the tank 7 Close ink tank cover 309 ...

Page 310: ...left appears if you have deactivated ink level detection appears The remaining ink level is indicated as shown below If the touch screen indicates to replace the ink tank replace the ink tank If a message is displayed indicating to check the remaining ink levels or after tasks that consume a lot of ink such as large format printing or head cleaning check the remaining levels and replace ink tank a...

Page 311: ...Note Tap Order ink now to view the ink supplier information 311 ...

Page 312: ...ing Ink Tank Levels Before print jobs and maintenance that consume a lot of ink If little ink is left there may not be enough for large format printing head cleaning and maintenance which require a lot of ink Replace or prepare to replace the ink tanks in the following situations If Message for Ink Replacement Appears on touch screen When the ink runs out the Status lamp flashes orange a message r...

Page 313: ...Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head 313 ...

Page 314: ...Print Head When purchasing check the Model number Shape Model number PF 10 Note For instructions on replacing the print head see Replacing the Print Head 314 ...

Page 315: ... A4 Letter size 1 Load paper Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Loading Sheets in the Printer 2 Flick Home screen and tap Maintenance Touch Screen The Maintenance screen appears 3 Tap Print nozzle check pattern A confirmation message appears 4 Tap Yes The printer now prints a test pattern for checking the nozzles 5 Check t...

Page 316: ...s no color printing is performed on top of the black pattern Check if the dark gray areas have lines A in the CO pattern If horizontal lines are faint or incomplete execute print head cleaning Cleaning the Print Head 316 ...

Page 317: ...g Use this if printing is not improved after Deep cleaning System cleaning consumes a very large amount of ink Performing this frequently consumes the ink faster Perform this only when needed It takes about 10 minutes Important Do not remove the maintenance cartridge or ink tanks during Cleaning Deep cleaning or System cleaning Ink may leak or an error may occur If printing is not improved after S...

Page 318: ...Maintenance Touch Screen The Maintenance screen appears 2 Tap Print head cleaning 3 Select and tap Cleaning Deep cleaning or System cleaning 4 Select and tap the ink group to be cleaned All colors Pattern 1 PM R C PGY Pattern 2 PBK MBK CO GY Pattern 3 B Y M PC A confirmation message appears 5 Tap Yes Head cleaning is now executed 318 ...

Page 319: ...6 Print a test pattern to check the nozzles and determine whether cleaning has cleared the nozzles Checking for Nozzle Clogging 319 ...

Page 320: ...carefully during replacement The ink may stain clothing Do not open the print head pouch until immediately before installation After removing the print head from the pouch install it right away If the print head is left as is after the pouch is opened the nozzles may dry out which may affect printing quality Selecting Menu for print head Replacement Caution When replacing the print head immediatel...

Page 321: ...Screen The Maintenance screen appears 4 Tap Head replacement A confirmation message appears 5 Tap Yes Ink begins being drawn in When it finishes instructions are displayed on the touch screen It takes about 5 6 minutes for ink to be drawn into the system Replacing print head 1 Open top cover The print head replacement procedure appears on the touch screen 2 If the print head locking cover and prin...

Page 322: ...B or ink tube stabilizer C Touching may damage them 3 If ventilation duct A is dirty use damp cloth that you have wrung out completely to wipe it clean If the Carriage is obscuring the ventilation duct move the Carriage manually before cleaning the duct 322 ...

Page 323: ...5 Holding grip A open print head locking cover until it stops 6 Remove print head by blue handle A and then tap OK Important Never touch the metal contacts of the Carriage Furthermore do not allow any dirt or debris to become adhered to the metal contacts of the Carriage These may damage the printer 323 ...

Page 324: ...ove tape used to secure print head 9 Lift print head by blue handle and remove orange protective cap 2 Important Always carry the print head by the blue handle Never touch the nozzle A or metal contacts B This may damage the print head and affect printing quality Never touch the ink holes C This may affect printing quality 324 ...

Page 325: ...a If ink accidentally spills wipe off the ink with a dry cloth If you need to put a print head somewhere temporarily before installation return it to the case in the same orientation If placed face down the nozzle or metal contacts may become damaged which may affect the printing quality Do not reattach the removed protective cap Dispose of these materials in accordance with local regulations 10 C...

Page 326: ...out 18 or 19 minutes Important While ink is being filled definitely do not remove the ink tank or maintenance cartridge Ink may leak out Note Print head position adjustment is executed when Print pattern after new head is set to ON Follow the instructions on the touch screen to load paper Auto maintenance settings 326 ...

Page 327: ...Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge 327 ...

Page 328: ...Maintenance Cartridge When purchasing check the Model number Shape Model number MC 30 Note For instructions on replacing the maintenance cartridge see Replacing the Maintenance Cartridge 328 ...

Page 329: ...after replacing the maintenance cartridge The maintenance cartridge may become damaged or ink may leak out To prevent ink from leaking from a used maintenance cartridge avoid dropping the cartridge or storing it at an angle Otherwise ink may leak and cause stains Ink adheres to the top of the maintenance cartridge after it has been used Handle the maintenance cartridge carefully during replacement...

Page 330: ...on the touch screen Replacing Maintenance Cartridge 1 Open box and remove plastic bag and maintenance cartridge Important Never touch the metal contacts A This may damage the maintenance cartridge 2 Open maintenance cartridge cover 330 ...

Page 331: ...ou drop a used maintenance cartridge or store it at an angle ink may leak and cause stains 4 Put used maintenance cartridge in supplied plastic bag and store on flat surface 5 Check the top and bottom of the maintenance cartridge place in the box and store the box on a flat surface Important Always put the used maintenance cartridge back in the box and store the box on a flat surface Note Dispose ...

Page 332: ...intenance cartridge level insert it all the way in The maintenance cartridge is initialized Important Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge The maintenance cartridge may become damaged 8 Close maintenance cartridge cover 332 ...

Page 333: ...333 ...

Page 334: ...aintenance cartridge info The Maintenance cartridge info screen appears If the touch screen indicates to replace the maintenance cartridge replace the maintenance cartridge If a message appears indicating to check the remaining capacity of the maintenance cartridge or before tasks that deplete much of the capacity such as head cleaning or preparations to move the printer check the remaining mainte...

Page 335: ...ridge Capacity When the maintenance cartridge capacity is drastically depleted Print head cleaning print head replacement and preparations to transfer the printer deplete much of the maintenance cartridge capacity In particular preparing to move the printer depletes a lot of the capacity Check the remaining maintenance cartridge capacity before this maintenance and replace the maintenance cartridg...

Page 336: ...Cutter Blade Cutter Blade Replacing the Cutter Blade 336 ...

Page 337: ...sing check the Model number This cutter blade comes with a part for securing the cutter blade during installation Shape Model number CT 07 Note For instructions on replacing the cutter blade see Replacing the Cutter Blade 337 ...

Page 338: ... Carriage moves and after it stops moving instructions appear on the touch screen Note If you do not take action within 2 minutes cutter blade replacement is canceled In this case repeat the procedure Replacing cutter blade 1 Open top cover The cutter blade replacement procedure appears on the touch screen 2 If cutter blade is dirty use damp cloth that you have wrung out completely to wipe it clea...

Page 339: ...ose 4 Remove cutter blade while holding A Caution Never touch any part other than A This may stain your hands or cause injury Additionally this may damage the printer Do not disassemble the cutter blade Touching the blade may cause injury 339 ...

Page 340: ...n accordance with local regulations 5 Install new cutter blade while aligning A to B and C to D 6 Install while aligning fixing part included with replacement cutter blade with center of cutter blade 7 Turn hex screw until securely fixed 340 ...

Page 341: ...blade does not come off If the cutter blade comes off this may damage the printer 8 Remove fixing part Important Always remove the fixing part Operating with the part installed may damage the printer 9 Close top cover 10 A confirmation message will appear Tap Yes 341 ...

Page 342: ...Performing Maintenance Functions from Your Computer Mac OS Cleaning the Print Heads Printing a Nozzle Check Pattern Adjusting the Paper Feed Volume 342 ...

Page 343: ...nk Then if necessary perform Cleaning Is there ink remaining in the tank Did you push in the ink tank completely until you heard a clicking sound If the orange tape is there has it been peeled off completely Any remaining tape will hinder ink output Did you install the ink tanks in their correct positions 3 Execute cleaning Make sure that the printer is on and then click OK Print head cleaning sta...

Page 344: ...cuting this function check the items below Then if you feel it necessary execute System Cleaning Did you use Nozzle Check to check the nozzle status and was there a problem Did the status remain unchanged even after Cleaning was executed 3 Execute system cleaning Make sure that the printer is on and then click OK System cleaning starts Important System Cleaning consumes an extremely large amount o...

Page 345: ...ecessary perform Nozzle Check Is there ink remaining in the tank Did you push in the ink tank completely until you heard a clicking sound If the orange tape is there has it been peeled off completely Any remaining tape will hinder ink output Did you install the ink tanks in their correct positions 3 Load paper in the printer Select the paper feed position when the dialog appears 4 Print a nozzle c...

Page 346: ...heck whether the CO pattern contains horizontal streaks A in the dark gray area From the nozzle check pattern printing results if it becomes patchy or there are areas that cannot be printed use Cleaning to clean the print heads Related Topic Cleaning the Print Heads 346 ...

Page 347: ...by adjusting the lined feed volume Here we explain the procedure for adjusting the line feed volume Paper Feed Amount Adjustment 1 Select Test Print from the pop up menu on the Canon IJ Printer Utility3 2 Click the Paper Feed Amount Adjustment icon Adjust the paper feed volume Important When using connected to the network the Test Print is not displayed on OS X Mountain Lion v10 8 or OS X Lion v10...

Page 348: ...Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head 348 ...

Page 349: ...er cord from the outlet Caution Always turn off the printer and unplug the power cord before cleaning or maintenance Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the printer 3 Wipe away any residue and paper dust with damp cloth that you have wrung out completely and wipe dry with dry cloth Clean the printer exterior and the power cord plug Open top c...

Page 350: ...the printer there is a risk of fire or electrical shock Important If the output guide is dirty it may soil the edge of the paper when the paper is cut We recommend cleaning the output guide even if it does not appear dirty because it may actually be covered with paper dust Cleaning Inside the Top Cover 4 Plug the power cord into the outlet 350 ...

Page 351: ... the top cover becomes dirty it may soil the underside of paper We recommend cleaning the platen after borderless printing or printing on small paper If the output guide is dirty it may soil the edge of the paper when the paper is cut We recommend cleaning the output guide even if it does not appear dirty because it may actually be covered with paper dust 1 Flick Home screen and tap Maintenance To...

Page 352: ... rinse it in water 6 Using a damp cloth that you have wrung out completely wipe inside the top cover to clean it Wipe away any ink residue and paper dust debris from cutting on top cover roller A paper retainer B entire platen C borderless printing ink grooves D periphery of left and right ink suction holes E F and output guide G and so on 352 ...

Page 353: ...stances come into contact with electrical components inside the printer there is a risk of fire or electrical shock Important Do not use a dry cloth to wipe inside the top cover This may create a static charge which may attract dust and affect the printing quality 7 Close top cover 353 ...

Page 354: ... cleaning or maintenance Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the printer 4 Wipe away any residue and paper dust from areas A B that come in contact with paper with damp cloth that you have wrung out completely and wipe dry with dry cloth Warning Never use flammable solvents such as alcohol benzene or thinner If these substances come into cont...

Page 355: ...Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer 355 ...

Page 356: ...n the amount remaining in the maintenance cartridge being used If you can move the printer in a level state using casters or something similar you do not need to execute Prepare to transportation Always follow the instructions of the service representative when preparing to transfer the printer Prepare to transportation Menu Usage Examples Transport and Storage In Low Tem perature En vironments Pe...

Page 357: ...s The printer is now prepared for transfer When the preparation is finished instructions appear on the touch screen Remove the ink tanks before packing the printer Important If consumables must be replaced a message appears on the touch screen and preparation is disabled If the message appears tap OK and contact your Canon dealer for assistance Removing Ink Tanks 1 Open left and right ink tank cov...

Page 358: ... removed the ink may leak out 4 Replace maintenance cartridge currently being used with new maintenance cartridge Replacing the Maintenance Cartridge 5 Press ON button and turn off printer Pack the printer 1 Disconnect power cord and interface cable Important Turn off the printer before you unplug it Unplugging the printer before it is off and moving it may damage the printer If you accidentally u...

Page 359: ...stored after initial installation Neglecting to attach the Belt Stopper may damage the printer Never touch the linear scale A carriage shaft B or ink tube stabilizer C Touching may damage them 4 Close top cover 5 Tape down printer covers to secure them in the reverse order of tape removal during installation 359 ...

Page 360: ... reversing the installation procedure when it was attached to the printer 8 Disassemble and repackage the Stand by following the installation procedure in reverse 9 Repack Roll Holder holder stopper and printer in shipping materials and then package them in shipping box 360 ...

Page 361: ...tion always unlock the casters before moving the assembled Stand Attempting to move the stand when the casters are locked poses a risk of injury or damage to the location site Install the printer 1 Mount the printer on the assembled Stand and tighten the screws firmly Caution Moving the printer requires at least six people holding it on both sides Be careful to avoid back strain and other injuries...

Page 362: ...printer Also open the top cover and remove stoppers and spacers inside the printer 3 If using optional roll unit refer to Setup Guide provided with roll unit and attach roll unit to Stand 4 Refer to Printer Stand Setup Guide and attach basket to Stand 362 ...

Page 363: ... the power button to turn the printer on When Do you want to install the transported printer Do not install the ink tanks yet appears tap Yes 8 When instructions for loading ink tank appear on touch screen open ink tank cover and load ink tank 9 Attach the Roll Holder to the Roll Media See Loading Rolls on the Roll Holder 363 ...

Page 364: ...See Loading the Upper Roll on the Printer 11 Install the software Note that the driver installation procedure varies depending on the type of connection See Installing the Printer Driver Windows See Installing the Printer Driver Mac OS 364 ...

Page 365: ...Specifications Printer Specifications Specifications Print Area 365 ...

Page 366: ...Printer Specifications Specifications Print Area 366 ...

Page 367: ...168 mm Main unit and Stand when using bas ket basket Position 2 4 5 3 Approx 78 8 48 2 46 in 1999 1222 1168 mm Main unit and Stand when using bas ket basket Position 3 3 Approx 78 8 56 5 46 in 1999 1434 1168 mm Weight Main unit only does not include print head and ink tanks Approx 268 lb 122 kg Stand Approx 42 lb 19 kg Roll unit Approx 57 lb 26 kg Space for installation W D H When using Stand Appr...

Page 368: ...me USB Hi Speed USB 1 USB memory USB flash drive LAN Wired LAN IEEE802 3ab 1000BASE T IEEE802 3u 100BASE TX IEEE802 3 10BASE T Wireless LAN IEEE802 11n IEEE802 11g IEEE802 11b 2 1 To use Hi Speed USB your computer must support Hi Speed USB Additionally the Hi Speed USB interface is completely backward compatible with USB 1 1 so the printer can be connected even if the computer interface is USB 1 1...

Page 369: ...WPS push button method PIN code method WCN WCN NET Cableless setup Other Admin password Operating Conditions If operating conditions of the operating system are high follow those Windows Compatible Operating Sys tem Standard supplied printer driver 32 bit version Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Windows Server 2008 Use the latest Service Pack avail able 64 bit version Windo...

Page 370: ...onmental conditions An Internet connection is required to use the Online Manual To install the software while using Windows you must have a CD ROM drive or a network connection To install the software while using Mac OS you must have a network connection Ink For information on the ink the printer supports see Ink Tanks Paper For details on the compatible media types see Paper Information List Pape...

Page 371: ...Print area For details about Print Area see Print Area 1 Varies depending on the operating system or application 371 ...

Page 372: ...rint Area We recommend printing within this area To match the document size with the actual printing area print on oversize paper with the required margin added Printing to Oversized Paper Sizes Windows Printing to Oversized Paper Sizes Mac OS Margins of Printable Area Margins of Recommended Print Area Top Edge Bottom Edge Sides Top Edge Bottom Edge Sides Sheets 0 2 in 3 mm 0 8 in 20 mm 0 2 in 3 m...

Page 373: ...a A margin of 0 2 in 3 mm on top and bottom and 0 2 in 3 mm on left and right sides is required For borderless printing the margins on top bottom left and right are 0 in 0 mm For paper that supports borderless printing see Paper Information List Recommended Print Area A margin of 0 8 in 20 mm on top 0 2 in 3 mm on bottom and 0 2 in 3 mm on left and right sides is required 373 ...

Page 374: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 374 ...

Page 375: ... avoid back strain and other injuries When moving the printer firmly grasp the Carrying Handles under each side The printer may be unsteady if you hold it at other positions which poses a risk of injury from dropping the printer When using and transferring the printer do not tilt it stand it on its side or turn it upside down There is a risk of the ink spilling When transferring the printer tilted...

Page 376: ... Do not attempt to disassemble or modify the print head ink tanks and maintenance cartridges Avoid dropping or shaking print head ink tanks and maintenance cartridges 376 ...

Page 377: ...on reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or...

Page 378: ...eping the radiator at least 20cm or more away from person s body excluding extremities hands wrists feet and ankles Pour les usagers résidant au Canada Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appare...

Page 379: ...echtenstein Diese Symbole weisen darauf hin dass dieses Produkt gemäß WEEE Richtlinie 2012 19 EU Richtlinie über Elektro und Elektronik Altgeräte Batterien Richtlinie 2006 66 EG und nationalen Gesetzen zur Umsetzung dieser Richtlinien nicht über den Hausmüll entsorgt werden darf Falls sich unter dem oben abgebildeten Symbol ein chemisches Symbol befindet bedeutet dies gemäß der Batterien Richtlini...

Page 380: ...ou consultez le site www canon europe com weee ou www canon europe com battery Uitsluitend bestemd voor de Europese Unie en EER Noorwegen IJsland en Liechtenstein Met deze symbolen wordt aangegeven dat dit product in overeenstemming met de AEEA richtlijn 2012 19 EU de richtlijn 2006 66 EG betreffende batterijen en accu s en of de plaatselijk geldende wetgeving waarin deze richtlijnen zijn geïmplem...

Page 381: ...n de residuos domésticos o visite www canon europe com weee o www canon europe com battery Només per a la Unió Europea i a l Espai Econòmic Europeu Noruega Islàndia i Liechtenstein Aquests símbols indican que aquest producte no s ha de llençar amb les escombraries de la llar d acord amb la RAEE 2012 19 UE la Directiva relativa a piles i acumuladors 2006 66 CE i la legislació nacional que implement...

Page 382: ...i questo prodotto contattare le autorità locali l ente responsabile della raccolta dei rifiuti un rivenditore autorizzato o il servizio di raccolta dei rifiuti domestici oppure visitare il sito www canon europe com weee o www canon europe com battery Apenas para a União Europeia e AEE Noruega Islândia e Liechtenstein Estes símbolos indicam que este produto não deve ser eliminado juntamente com o s...

Page 383: ...ν ΕΟΧ Νορβηγία Ισλανδία και Λιχτενστάιν Αυτά τα σύμβολα υποδεικνύουν ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά απορρίμματα σύμφωνα με την Οδηγία για τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού ΑΗΗΕ 2012 19 ΕΕ την Οδηγία για τις Ηλεκτρικές Στήλες 2006 66 ΕΚ ή και την εθνική νομοθεσία που εφαρμόζει τις Οδηγίες εκείνες Εάν κάποιο χημικό σύμβολο είναι τυπωμένο κάτω από το...

Page 384: ...e Nämä tunnukset osoittavat että sähkö ja elektroniikkalaiteromua koskeva direktiivi SER direktiivi 2012 19 EU paristoista ja akuista annettu direktiivi 2006 66 EY sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana Jos yllä olevan symbolin alapuolelle on paristodirektiivin mukaisesti painettu kemiallisen aineen tunnus kyseinen paristo tai akku sisältää raskasmetalle...

Page 385: ...a např v rámci autorizovaného systému odběru jednoho výrobku za jeden nově prodaný podobný výrobek nebo do autorizovaného sběrného místa pro recyklaci odpadních elektrických a elektronických zařízení OEEZ baterií a akumulátorů Nevhodné nakládání s tímto druhem odpadu by mohlo mít negativní dopad na životní prostředí a lidské zdraví protože elektrická a elektronická zařízení zpravidla obsahují pote...

Page 386: ...mulatorów mają obowiązek korzystać z dostępnego programu zwrotu recyklingu i utylizacji baterii oraz akumulatorów Niewłaściwe postępowanie z tego typu odpadami może mieć wpływ na środowisko i zdrowie ludzi ze względu na substancje potencjalnie niebezpieczne związane ze zużytym sprzętem elektrycznym i elektronicznym Państwa współpraca w zakresie właściwej utylizacji tego produktu przyczyni się do e...

Page 387: ...ja elektroonikaseadmetest tekkinud jäätmete ning patarei ja akujäätmete tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega asjakohase valitsusasutusega asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga Lisateavet leitate ka Interneti leheküljelt www canon europe com weee või www canon europe com battery Tikai Eiropas Savienībai un EEZ Norvēģijai Island...

Page 388: ...ymo bendrovė sertifikuoti organai ar buitinių atliekų surinkimo įmonės Taip pat siūloma apsilankyti interneto svetainėje www canon europe com weee arba www canon europe com battery Samo za Evropsko unijo in EGP Norveška Islandija in Lihtenštajn Ti simboli pomenijo da tega izdelka skladno z Direktivo OEEO 2012 19 EU Direktivo 2006 66 ES in ali nacionalno zakonodajo ki uvaja ti direktivi ne smete od...

Page 389: ...тна служба за битови отпадъци или посетете www canon europe com weee или www canon europe com battery Doar pentru Uniunea Europeană şi EEA Norvegia Islanda şi Liechtenstein Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreună cu deşeurile menajere în conformitate cu Directiva DEEE 2012 19 UE Directiva referitoare la baterii 2006 66 CE şi sau legile dvs naţionale ce implemente...

Page 390: ...ije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda službe za zbrinjavanje otpada odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www canon europe com weee ili www canon europe com battery Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom u skladu sa WEEE Direktivom 2012 19 EU Direktivom...

Page 391: ...Basic Printing Workflow Printing procedure Canceling print jobs Pausing Printing 391 ...

Page 392: ...Printing procedure Printing Options Using Rolls and Sheets Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from Mac OS 392 ...

Page 393: ... Microsoft Office applications See Printing Hanging and Horizontal Banners Large Format Printing Windows See Printing Hanging and Horizontal Banners Large Format Printing Mac OS Borderless printing Print without a margin border around posters or photos See Prints without Edges Based on the Scenarios Windows See Prints without Edges Based on the Scenarios Mac OS Banner printing You can print multip...

Page 394: ...tic selection of the right paper for the print job Selecting Roll Paper Auto in Paper Source in the printer driver enables automatic selection and printing on the roll that suits the print job from the loaded rolls See Printing by Automatically Switching Upper level and Lower level Roll Papers Windows See Printing by Automatically Switching Upper level and Lower level Roll Papers Mac OS Sheet prin...

Page 395: ...ter on 1 Press ON button to turn on printer The printer will now start up The Canon logo appears on the touch screen and then Starting the system Please wait appears 2 When startup is finished ON button lights up and printer enters standby mode 395 ...

Page 396: ...essary The ON button and Status lamp never light up and nothing appears on the touch screen Make sure the printer is plugged in correctly Check the connection at the plug and electrical outlet No paper is loaded Load paper See Loading and Printing on Rolls See Loading and Printing on Sheets Turning the printer off Important Never disconnect the printer s power supply or unplug it during a print jo...

Page 397: ... take action as necessary If the Status lamp is flashing white the printer is receiving a print job Turn off the printer after printing is finished 2 Hold down the ON button for more than a second Ending Please wait a while appears on the touch screen and the printer turns off 397 ...

Page 398: ...Drying Time in the printer driver See Specifying the Ink Drying Time for Rolls Once you have used all the paper on a roll clean the platen If the platen inside the top cover becomes dirty it may soil the underside of paper See Cleaning Inside the Top Cover 1 Turn the printer on See Turning the Printer On and Off 2 Load a roll on the Roll Holder See Loading Rolls on the Roll Holder 3 Load roll pape...

Page 399: ...ave set Manage remaining roll amount to Enable specify the roll length after selecting the media type See Specifying the Paper Length 5 Complete settings in the printer driver for the type of paper and other details How to Open the Printer Driver Setup Window Windows How to Open the Printer Driver Setup Window Mac OS 399 ...

Page 400: ...6 Send the print job Printing in Windows Printing from Mac OS The printer now starts printing the print job 400 ...

Page 401: ...r Information List Borderless printing is not supported on sheets For the features and the main printing methods available for sheet printing see Printing Options Using Rolls and Sheets 1 Turn the printer on See Turning the Printer On and Off 2 Complete settings in the printer driver for the type of paper and other details How to Open the Printer Driver Setup Window Windows How to Open the Printer...

Page 402: ...3 Send the print job Printing in Windows Printing from Mac OS 4 Load the sheet See Loading Sheets in the Printer Start printing 402 ...

Page 403: ...ng Note The appearance of the dialog box varies depending on the software application In most cases the dialog box includes basic printing options and enables you to choose the printer specify the range of pages number of copies and so on Example Print dialog box displayed by the application If another printer is selected select the printer you want to use under Select Printer or in the dialog box...

Page 404: ...software or from the operating system menu For details see How to Open the Printer Driver Setup Window Windows or How to Open the Printer Driver Setup Window Mac OS 404 ...

Page 405: ...ions of Mac OS X in System Preferences before printing For instructions on registering printers see Sharing the Printer on a Network Mac OS Important During this setup process the printer will not be listed among available printers if it is off or disconnected Printing from the application software 1 In the application software select Print from the File menu to display the dialog box for printing...

Page 406: ... printing As shown in the following illustration you can switch to other panes in this dialog box to complete settings for various methods of printing including enlarged and reduced printing borderless printing and so on 406 ...

Page 407: ...Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from Mac OS 407 ...

Page 408: ... printer operation varies depending on the current status You press the Stop button before printing starts Pressing the Stop button before printing starts displays a confirmation message To cancel the print job select Yes You press the Stop button during printing Pressing the Stop button during printing displays a confirmation message To cancel the print job immediately select Yes 408 ...

Page 409: ... to display the printer window Note You can proceed from the folder for configuring the printer settings in the OS you are using For example in Windows 7 open the Devices and Printers window from the start menu and double click the printer icon 2 Right click the job to cancel and select Cancel 3 If job to be canceled is not shown in printer window that is if print data has already been received by...

Page 410: ...Note The screen may differ slightly depending on the model you are using 410 ...

Page 411: ...icon in the Dock to display the printer window 2 Either click for the job to cancel printing or select the job to cancel printing and then click Delete to delete the job Note If the job to be canceled is not shown in the printer window that is if the print data has already been received by the printer you can cancel printing from the operation panel on the printer or from RemoteUI For details Canc...

Page 412: ...Pausing Printing Pausing Printing 412 ...

Page 413: ...re normal operation after pausing printing set Pause printing to Disable Note In the following cases the status is cleared even if you do not set Pause printing to Disable and printing from the job queue resumes When paper is advanced If you changed the media type from the paper settings display area 1 Tap Job management on Home screen during printing Note If the Home screen does not appear press ...

Page 414: ...ect Roll Unit Settings in the Printer Driver Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Color...

Page 415: ...Pages All on One Page Dividing and Printing Posters Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Displaying the Print Results before Printing Other Convenient Settings Stamp Printing Registering a Stamp Setting ...

Page 416: ...ction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver Interpreting the ICC Profile Adjusting Brightness Adjusting Contrast Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions Custom Size ...

Page 417: ...nt 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing Printing from Printer Printing from USB Flash Drive Printing Data Saved on USB Flash Drive Setting Items for Printing Using Operation Panel Printing from Smartphone Tablet Connecting Smartphone Tablet to Printer Directly via Wireless L...

Page 418: ...tings in the Printer Driver Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Adjusting Brightness Adjusting Contrast Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions Custom Size Print Area Prints without Edges Based on the S...

Page 419: ...ages Printing Multiple Pages All on One Page Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing 419 ...

Page 420: ...ut paper 3 Select the printer Select your model from the Printer list in the Print Dialog Note Click Show Details to switch the Setup window to the detailed display However depending on the application you are using Show Details may not be displayed 4 Select the paper size For Paper Size select the paper size to be used If necessary set the number of copies the pages to be printed and the orientat...

Page 421: ...5 Select Quality Media from the pop up menu 6 Select the media type For Media Type select the same paper type loaded in the printer 421 ...

Page 422: ...formation List for Canon authentic paper or Canon output check paper 7 Select the paper source For Paper Source select the setting that matches your purpose Important The paper feed method will differ according to the paper or lower level roll paper 2 settings or roll unit option settings 8 Select the print quality 422 ...

Page 423: ...he print quality settings that can be selected may differ depending on a printing profile 9 Select Page Processing from the pop up menu 10 Selecting Roll Paper Width If you selected a roll paper for Paper Source set Roll Paper Width to the width of the roll paper loaded in the printer 423 ...

Page 424: ...lected for Paper Source in Quality Media Roll Paper Width is grayed out and cannot be set 11 Complete the setup Click Print When you execute print the document will be printed in accordance with the type and size of the media 424 ...

Page 425: ...gs in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain correct print results 425 ...

Page 426: ...Print Dialog 2 Select Paper Handling from the pop up menu 3 Check the Collate pages check box when you are specifying multiple copies in the Copies box Check the Collate pages check box to print all the pages of a single copy together Uncheck this check box to print all pages with the same page number together 4 Specify the print order Check Page Order When you select Reverse printing starts from ...

Page 427: ...t has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application software When you specify the number of copies and the printing order with both the application software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not ...

Page 428: ... Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper level and Lower level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver 428 ...

Page 429: ...d Roll 2 in this way is called 2 level roll switching For instructions on setting the paper see Loading Roll Papers in the Printer for Different Purposes For the 2 level roll switching procedure see Printing by Automatically Switching Upper level and Lower level Roll Papers Guidelines on how to switch Roll 1 and Roll 2 for certain cases are summarized in Roll Paper Switching Refer to this section ...

Page 430: ... the print job Set two paper rolls of the same width but of different types of paper on the upper and on the lower trays Alternatively set two paper rolls of different width and different types of paper on the upper and on the lower trays Setting the paper Example 1 Paper feeding tray Roll Width Media Type Upper level A1 A2 Roll 594 0mm Plain Paper Lower level A1 A2 Roll 594 0mm Canon Coated Paper...

Page 431: ...e settings an error may occur causing the wrong paper roll to be used in such cases it is recommended that instead of using 2 level roll switching you specify which one is best between paper roll 1 and paper roll 2 and print Document Size A3 Media Type Plain Paper Roll 1 ISO A1 A2 Plain Paper Roll 2 ISO A3 A4 Glossy Paper To learn how to switch paper feeding trays see How to switch paper rolls 431...

Page 432: ...as the source document created by the application software 2 Select Quality Media from the pop up menu of the Print Dialog 3 Select the media type For Media Type select the same paper type loaded in the printer 4 Select the paper source For Paper Source select Roll Paper Auto Important The paper feed method will differ according to the paper or lower level roll paper 2 settings or roll unit option...

Page 433: ...box Note If you rotate a portrait document 90 degrees and print it at that horizontally you may be able to save paper depending on the paper size Important When you select the Rotate Page 90 degrees check box and print the document the document will be rotated 90 degrees only if the vertical length of the document fits in the width set in Roll Paper Width Therefore to use this function correctly s...

Page 434: ...int the paper source is switched automatically to roll paper Important On the operation panel if Device settings Paper related settings Roll paper auto switching is set to Do not identify size the document may be printed on the unintended roll paper Canon recommends that you set this setting to Identify size before you print 2 level roll switching is not possible when the paper rolls being fed on ...

Page 435: ...not be switched automatically Note If Error or On hold are displayed replace the paper to match the requirements of the print job In order to minimize paper waste it is recommended that you configure the control panel on the Printer unit as indicated below In Device settings Paper related settings set Roll paper auto switching to Identify size In Paper settings display area Each paper type Paper s...

Page 436: ...es the paper width specified for the print job only when printing borderless or enlarging reducing Only one of either paper roll 1 or paper roll 2 has the width speci fied for the print job Select the paper roll of the match ing width Neither paper roll 1 nor paper roll 2 have a width matching the one specified for the print job Error On hold Both paper roll 1 and paper roll 2 have a width matchin...

Page 437: ...her the paper roll loaded on the printer is long enough to print the paper size specified for the print job Only one of either paper roll 1 or paper roll 2 is long enough Select the paper roll of sufficient length Neither paper roll 1 nor paper roll 2 are long enough Error Both paper roll 1 and paper roll 2 are long enough To Condition 2 On the Printer s menu Manage remaining roll amount is set on...

Page 438: ...nor paper roll 2 have a width matching the one specified for the print job To Condition 6 Both paper roll 1 and paper roll 2 have a width matching the one specified for the print job Paper roll width has not been specified for the print job Condi tion 6 Whether the width of the paper size specified for the print job fits within the width of the paper roll loaded on the printer The width of the pap...

Page 439: ...llowing cases neither roll 1 nor roll 2 are being fed onto the platen In such cases paper roll 1 is selected When the printer has switched to sleep mode and has returned to the initial position When the printer has been turned on When cut paper has been fed into the printer and has exited it 439 ...

Page 440: ... the printer driver so that they reflect those in the printer unit 1 Open System Preferences and select Printers Scanners Print Scan 2 Select the name of your model from the list of printers and click Options Supplies 3 Reflect the settings of the roll unit If you are using the lower tray paper roll 2 as paper feeding tray place a checkmark next to Roll Unit in the Options tab or the Driver tab Im...

Page 441: ...uality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Adjusting Brightness Adjusting Contrast 441 ...

Page 442: ...at the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust color balance There are individual sliders for Cyan Magenta and Yellow Each color becomes stronger when the corresponding slider is moved to the right and becomes weaker when the corresponding slid...

Page 443: ...to Print check box is checked for Quality Media the color balance Cyan Magenta Yellow are unavailable If you select ColorSync for Color Matching then the color balance Cyan Magenta Yellow appear grayed out and are unavailable Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Brightness Adjusting Contrast 443 ...

Page 444: ...ct Custom for Print Quality 3 Setting the print quality level Move the Quality slider to select the print quality level 4 Complete the setup Click Print When you execute print the image data is printed with the selected print quality level Important Certain print quality levels cannot be selected depending on the settings of Media Type Related Topics Specifying Color Correction Adjusting Color Bal...

Page 445: ...nt Dialog 2 Set black and white photo printing Check the Black and White Photo Print check box 3 Complete the setup Click Print When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Note With Black and White Photo Print inks other than black ink may be used as well Related Topic Adjusting Tone 445 ...

Page 446: ...he pop up menu of the Print Dialog 2 Selecting the paper with Media Type For paper for which the black and white tone can be adjusted select the paper you want to use from Paper Information List and check the information 3 Set black and white photo printing Check the Black and White Photo Print check box 4 Select Color Options from the pop up menu 5 Adjusting monochrome tones Specify one of the fo...

Page 447: ...lues directly or click the up down arrows When you enter values set values in the range of 100 to 100 for X and 50 to 50 for Y You can also adjust the color tones by clicking or dragging the adjustment area with the mouse If you select another color tone and then select Custom again the values that were preset in Custom are restored Important Tone and X Y Monochromatic adjustment value are display...

Page 448: ...a with adjusted tones It allows you to print the color document in monochrome Important If you select ColorSync for Color Matching then Tone X and Y appear grayed out and are unavailable Related Topics Printing a Color Document in Monochrome Adjusting Brightness Adjusting Contrast 448 ...

Page 449: ...m the pop up menu of the Print Dialog 2 Select color correction Select the item below that matches your purpose ColorSync Perform color correction using ColorSync Canon Color Matching The driver will perform necessary adjustments during printing For information about driver matching see Adjusting Colors with the Printer Driver 3 Complete the setup Click Print When you execute print the document da...

Page 450: ...mage Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver Interpreting the ICC Profile 450 ...

Page 451: ...age saving format that requires a computer to develop the image You can embed an input ICC profile tag into a RAW file by using special application software Selecting a Printing Method Suited to the Image Data The recommended printing method depends on the color space of the image data or the application software to be used There are two typical printing methods Check the color space of the image ...

Page 452: ...ightness 100 to 120cd m2 Gamma 2 2 Environment light Fluorescent light for D50 color evaluation color temperature 5000K high color rendering properties Brightness when looking at printed materials 500 lx 125 lx Note When printing from an application software that allows you to identify and specify ICC profiles use an ICC profile for printing with that application software and select setting items ...

Page 453: ...e Perceptual Photo and reproduces a fresher image No Color Correction The color is not corrected by the printer driver 5 Set the other items From the pop up menu select Color Options If necessary adjust the color balance Cyan Magenta Yellow and adjust Brightness and Contrast settings 6 Complete the setup Click Print When you execute print the printer driver adjusts the colors when printing the dat...

Page 454: ...ofile in the image data Even if you print using a printing ICC profile that you created yourself or one for special Canon paper be sure to select color management items from your application software For instructions refer to the manual of the application software you are using 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select ColorSync You can leave...

Page 455: ...Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 455 ...

Page 456: ... ColorSync You can leave Profile set to Automatic Important If you choose a Profile setting other than Automatic or Printing Paper ICC Profile the printer will not be able to print with the correct colors 3 Complete the setup Click Print When you execute print the printer uses the color space of the image data Important You cannot specify an input ICC profile from the printer driver Related Topics...

Page 457: ...inter specify an ICC profile according to the print output media The ICC profiles installed for this printer appear as follows 1 Printer model 2 Media type For the names of compatible paper check the information for the paper you want to use from Paper Information List 457 ...

Page 458: ...t Color Options from the pop up menu of the Print Dialog 2 Adjust brightness Moving the Brightness slider to the right brightens the colors and moving the slider to the left darkens the colors You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of the printer driver 3 Complete ...

Page 459: ...lect ColorSync for Color Matching then the Brightness appears grayed out and is unavailable Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Contrast 459 ...

Page 460: ...e procedure for adjusting contrast is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust the contrast Moving the Contrast slider to the right increases the contrast and moving the slider to the left decreases the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the setti...

Page 461: ...lect ColorSync for Color Matching then the Contrast appears grayed out and is unavailable Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness 461 ...

Page 462: ...ling factor in the Scale box and click OK Note Depending on the Scale value that you set an error message may be displayed 3 Complete the setup On the Print Dialog click Print When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your appli...

Page 463: ...rinting For Fit Roll Paper Width select On Bordered or On Borderless Note Depending on the Paper Size settings the settings you can choose will differ When selecting XXX oversize from Paper Size On Borderless cannot be selected 3 Complete the setup Click Print When you print the document is expanded or reduced to match the roll paper width and then printed 463 ...

Page 464: ...t all areas of the document are printed at their actual size A printout that has the same area as the document can be obtained by trimming the outer margins after printing The procedure for printing with oversize is as follows 1 Select oversized paper size In the Print dialog select XXX oversize for Paper Size 2 Select the paper source For Paper Source select the paper source that matches your pur...

Page 465: ...p Click Print When you print the document is printed so that it fills the paper width Important When printing to oversized paper sizes use paper that has the following necessary margins added to the document size Cut sheet 6 mm or more added to width and 23 mm or more added to height of document size Roll paper 6 mm or more added to width and 6 mm or more added to height of document size Note An o...

Page 466: ... size Click OK The custom size is registered Important If the application software that created the document has a function for specifying height and width values use the application software to set the values If the application software does not have such a function or if the document does not print correctly perform the above procedure from the printer driver to set the values Note To duplicate ...

Page 467: ...the document size with the actual printing area print on oversize paper with the required margin added Printing to Oversized Paper Sizes Margins of Printable Area Margins of Recommended Print Area Top Edge Bottom Edge Sides Top Edge Bottom Edge Sides Sheets 0 2 in 3 mm 0 8 in 20 mm 0 2 in 3 mm 0 8 in 20 mm 0 8 in 20 mm 0 2 in 3 mm Rolls 0 2 in 3 mm 0 2 in 3 mm 0 2 in 3 mm 0 8 in 20 mm 0 2 in 3 mm ...

Page 468: ... 3 mm on left and right sides is required For borderless printing the margins on top bottom left and right are 0 in 0 mm For paper that supports borderless printing see Paper Information List Recommended Print Area A margin of 0 8 in 20 mm on top 0 2 in 3 mm on bottom and 0 2 in 3 mm on left and right sides is required 468 ...

Page 469: ...Prints without Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full Size without Margins 469 ...

Page 470: ...e pop up menu select Page Processing 3 Select roll paper width For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select a method for printing on roll paper In Fit Roll Paper Width select On Borderless 5 Determine by how much you want the image to exceed the size of the paper Adjust Borderless Extension as needed Dragging the slide bar to the right will increase ...

Page 471: ...played in gray and you will not be able to configure them Depending on paper size the length width ratio of the paper may be different from that of the image making it impossible for the whole image to fit on the paper When this happens crop the image with the application software to match paper size When printing borderless printing may stop abruptly and the paper will be cut causing a slight col...

Page 472: ...ns may be formed on the left and right of the document even when borderless printing is set 30 in Roll 762 0mm A2 A3 Roll 420 0mm 16 in Roll 406 4mm A3 Roll 329 0mm 300mm Roll 300 0mm A3 A4 Roll 297 0mm B4 Roll 257 0mm 8 in Roll 203 2mm Also stains may appear on the back of the paper Note When using applications like Microsoft Word which allow you to set margins set margins to 0 mm 472 ...

Page 473: ...g 3 Select roll paper width For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select a method for printing on roll paper For Fit Roll Paper Width select Off Important Depending on Paper Size when setting Fit Roll Paper Width on Off it may not be possible to print borderless 5 Determine by how much you want the image to exceed the size of the paper Adjust Borderl...

Page 474: ...played in gray and you will not be able to configure them Depending on paper size the length width ratio of the paper may be different from that of the image making it impossible for the whole image to fit on the paper When this happens crop the image with the application software to match paper size When printing borderless printing may stop abruptly and the paper will be cut causing a slight col...

Page 475: ...ns may be formed on the left and right of the document even when borderless printing is set 30 in Roll 762 0mm A2 A3 Roll 420 0mm 16 in Roll 406 4mm A3 Roll 329 0mm 300mm Roll 300 0mm A3 A4 Roll 297 0mm B4 Roll 257 0mm 8 in Roll 203 2mm Also stains may appear on the back of the paper Note When using applications like Microsoft Word which allow you to set margins set margins to 0 mm 475 ...

Page 476: ...nging the clear coating settings 1 From the Print Dialog display the pop up menu and select Paper Detailed Settings 2 Setting the clear coating area Select Auto or Overall under Clear Coating Area Auto The printer automatically sets the areas to be clear coated and whether clear coating is to be executed It may be possible to reduce the ink consumption of the chroma optimizer CO or to accelerate t...

Page 477: ...dia you may not be able to select Overall For paper for which Overall can be used select the paper you want to use from Paper Information List and check the information If Overall is selected and the media type is changed to one that cannot use Overall the clear coating area setting is changed to Auto 3 Complete the setup Click Print When printing is executed the clear coating effect that was set ...

Page 478: ...Manage Custom Sizes to register the paper size that you want to use 2 Select the paper size In the Print dialog select a registered custom paper size from the Paper Size list 3 Select Page Processing from the pop up menu 4 Select roll paper width Set Roll Paper Width to the width of the roll paper loaded in the printer 5 Selecting On Bordered or On Borderless for Fit Roll Paper Width Important Whe...

Page 479: ...6 Complete the setup Click Print When you print the hanging or horizontal banner is printed by using the custom paper size 479 ...

Page 480: ...Printing by Dividing Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page 480 ...

Page 481: ...edure for lining up and printing multiple documents is as follows 1 In Print dialog select Canon imagePROGRAF Free Layout for PDF Canon imagePROGRAF Free Layout is started Canon imagePROGRAF Free Layout allows you to edit and rearrange images 2 Execute printing From the File menu of Canon imagePROGRAF Free Layout select Print to execute printing 481 ...

Page 482: ...p up menu of the Print Dialog 2 Select the paper source Select Roll Paper Auto Roll 1 or Roll 2 that matches your purpose for Paper Source Important The paper feed method will differ according to the paper or lower level roll paper 2 settings or roll unit option settings 3 Select Page Processing from the pop up menu 4 Setting Banner Printing Check the Banner Printing check box 5 Complete the setup...

Page 483: ...Important When XXX borderless or XXX Cut Sheet is selected for Paper Size in the Print dialog Banner Printing is grayed out and cannot be set 483 ...

Page 484: ...op up menu in the Print Dialog 2 Set the number of original you print on one page In Pages per Sheet specify the number of page you print on one page 3 If necessary set the following items Layout Direction To change the page placement order select an icon from the list Border To print a page border around each document page select a type of page border Reverse page orientation Select this check bo...

Page 485: ...y Select this check box to reverse left and right of the document 4 Complete the setup Click Print When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 485 ...

Page 486: ...n when performing reduced printing the bottom and right margins of the paper will increase At this time if you place a checkmark next to Print Centered the top bottom left and right margins can all be printed evenly The procedure for printing to the center of the paper is as follows 1 Select Page Processing from the pop up menu of Print Dialog 2 Select the paper size From Paper Size select the siz...

Page 487: ...he center of paper Check the Print Centered check box 9 Complete the setup Click Print When you print the printer automatically lays out the document to the center of the page and then prints it Important When configuring to print the whole sheet borderless the Print Centered in the pop up menu Page Processing of the Print Dialog is grayed out and cannot be selected 487 ...

Page 488: ...Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document 488 ...

Page 489: ...cessing from the pop up menu of the Print Dialog 2 Selecting Paper Saving Select the Rotate Page 90 degrees check box 3 Complete the setup Click Print When you print you can rotate a portrait document 90 degrees to save paper Important If the Banner Printing check box is selected for Page Processing Rotate Page 90 degrees is grayed out and cannot be set When selecting paper in portrait format from...

Page 490: ...nu of the Print Dialog 2 Select the paper source Select Roll Paper Auto Roll 1 or Roll 2 that matches your purpose for Paper Source Important The paper feed method will differ according to the paper or lower level roll paper 2 settings or roll unit option settings 3 Select Page Processing from the pop up menu 4 Selecting Paper Saving Check the No Spaces at Top or Bottom check box 5 Complete the se...

Page 491: ...dia type For Media Type select the same paper type loaded in the printer 3 Select the paper source For Paper Source select the item below that matches your purpose Roll Paper Auto Feeds paper by automatically switching between Roll 1 and Roll 2 according to the print job Roll 1 Feeds paper from Roll 1 Roll 2 Feeds paper from Roll 2 Cut Sheet Feeds paper that was cut to a specific paper size Import...

Page 492: ...source to print the data Note If the paper settings in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain correct print results 492 ...

Page 493: ...ng select the setting that matches your purpose Yes The roll paper is cut automatically after printing None The roll paper is not cut after printing Print Cut Guideline Cut guidelines are printed for cutting the roll paper manually after printing Note The default setting for automatic cutting is Yes 3 Complete the setup Click Print When you print the roll paper is cut automatically after printing ...

Page 494: ...Printing from Printer Printing from USB Flash Drive 494 ...

Page 495: ...Printing from USB Flash Drive Printing Data Saved on USB Flash Drive Setting Items for Printing Using Operation Panel 495 ...

Page 496: ...EG file Files which conforms to JFIF 1 02 Supports the files with the following conditions Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 19200 or less vertically and horizontally Does not support some samplings 1 Make sure printer is turned on 2 Load paper Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading Sheets in th...

Page 497: ...ped There are no files that can be printed is displayed on the touch screen The screen below appears A Number of copies Tap to display the screen below and specify the number of copies B Preview Tap to preview an image of the printout on the preview screen C Settings Tap to display the Settings screen You can change the print settings For more on the setting items 497 ...

Page 498: ...ems for Printing Using Operation Panel 6 Tap Start print The printer starts printing Note Tapping Yes on the displayed screen returns to step 5 Tap a folder or data to print Tapping No returns to HOME screen 498 ...

Page 499: ...m to display the settings Tap to specify the setting 1 Color Select color or black and white printing 2 Print qlty Print quality Select print quality according to the photo 3 Paper src Paper source Select where to feed paper 4 Rotate The image is printed rotated by 90 degrees if you select 90 degrees 5 Fit paper Select whether to print to fit the loaded paper 6 Tap to specify the print settings 49...

Page 500: ...Smartphone Tablet For more on printing from a device via wireless LAN refer to the device s or application s instruction manual Connecting Smartphone Tablet to Printer Directly via Wireless LAN Direct Connection 500 ...

Page 501: ...tting to Use Wireless LAN Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel If a device has already been connected to the printer via wireless LAN and you want to add a device to connect connect it to the printer directly You can connect up to 5 devices to the printer at the same time Check the usage restrictions an...

Page 502: ...below Changing Direct Connection Setting 5 Tap OK The direct connection is enabled and a device can be connected to the printer wirelessly Connecting Smartphone Tablet to Printer 1 Turn on wireless communication on your device Enable Wi Fi on your device s Setting menu For more on turning on wireless communication see your device s instruction manual 2 Select DIRECT XXXX PRO 6000 X represents alph...

Page 503: ...of your wireless communication device and tap Yes Changing Printer Setting to Use Wireless LAN Follow the procedure below to change the printer setting to use wireless LAN 1 Flick HOME screen and tap LAN settings Menu Operations 2 Tap Change LAN 3 Tap Activate wireless LAN If you do not use the printer over wireless LAN select Activate wired LAN or Disable LAN Changing Direct Connection Setting Ch...

Page 504: ...acters 3 Tap OK to finish entering device name 4 Tap OK to finish specifying device name To change the confirmation screen setting when a Wi Fi Direct compatible device is connecting to the printer Tap C to display the confirmation screen If you want the printer to display the screen to inform you a Wi Fi direct compatible device is connecting to the printer tap Yes Important To prevent an unautho...

Page 505: ...ing Canon Application Software Preview Guide Free Layout Guide Print Plug In for Office Guide Direct Print Share Guide Quick Utility Toolbox Guide Print Studio Pro Guide Digital Photo Printing Guide IJ Network Device Setup Utility Windows Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 505 ...

Page 506: ...ide Print Plug In for Office Guide Direct Print Share Guide Quick Utility Toolbox Guide Print Studio Pro Guide Digital Photo Printing Guide IJ Network Device Setup Utility Windows Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 506 ...

Page 507: ...he Printer Driver Printing Using Canon Application Software Preview Guide Free Layout Guide Quick Utility Toolbox Guide Print Studio Pro Guide Digital Photo Printing Guide IJ Network Device Setup Utility Mac OS Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 507 ...

Page 508: ...Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver 508 ...

Page 509: ...log Print Dialog Updating Media Information in Printer Driver Correcting Media Information in Printer Driver When Printer Used in Shared Environment Confirm the Printer Paper Information Setting Accounting Information Deleting the Undesired Print Job Canon IJ Printer Utility3 Opening the Canon IJ Printer Utility3 Checking the Ink Status from Your Computer Instructions for Use Printer Driver 509 ...

Page 510: ...Because different models support different print data formats you need a printer driver for the specific model you are using Using Help of the Printer Driver You can display Help function from the Print Dialog Select a setup item from the pop up menu in the Print dialog Then click at the bottom left of the screen to display an explanation of the item Help for the printer driver is displayed when t...

Page 511: ...ng is as follows 1 Select Quality Media from the pop up menu of the Print Dialog 2 Select Print Preview Select the Print Preview check box 3 Complete the setup Click Print When executing printing start up Canon imagePROGRAF Preview to display the print results Note The printing results can be displayed even when selecting Canon imagePROGRAF Preview from PDF 511 ...

Page 512: ... Printing Profile 1 In the Print dialog set the necessary items 2 Select Save Current Settings as Preset from the Presets 3 Save the settings In the displayed dialog enter a name in Preset Name and if necessary set Preset Available For Then click OK Important There are also print settings that cannot be saved to preset Using Registered Printing Profile 1 On Presets in the Print dialog select the n...

Page 513: ...deleted In the print dialog select Show Presets in the Presets section Then in the dialog that appears select the name of the printing profile to be deleted 2 Delete the printing profile Click Delete and click OK The selected printing profiles will be deleted from Presets 513 ...

Page 514: ...ge Setup Dialog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software The Page Setup Dialog opens Opening the Print Dialog Use this procedure to set the print settings before printing 1 Select Print from the File menu of the application software The Print Dialog opens 514 ...

Page 515: ... and then select the following items Page Attributes Set the paper size or scaled printing Save as Default You can save the attributes of the displayed page as the default settings Format For Select the model to be used for printing Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientation Select the print orientation Scale Se...

Page 516: ...nt settings that are set in the Print dialog Copies You can set the number of copies to be printed Note You can set collated printing by choosing Paper Handling from the pop up menu Pages You can set the range of pages to be printed Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientation Select the print orientation Pop up M...

Page 517: ...just the print colors as you desire Paper Detailed Settings Specifies detailed print settings that match the media type loaded in the printer Page Processing You can configure the detailed settings when printing to roll paper and adjust the amount of the source document that sticks out from the page when printing all borderless Additional Settings The output method can be set Supply Levels A rough...

Page 518: ...ther or not the printer media information needs to be updated a message will be displayed If the printer media information is up to date click OK and finish updating media information If the information needs to be updated follow the below steps to do so 4 Update media information Check the message and click Update The printer driver media information will update When the authentication screen app...

Page 519: ...ormation update is required but cannot carry out the update itself When you have added deleted or edited media using administrative tools the Media Configuration Tool but have not updated the media information issues may arise such as the inability to print Note If the printer is being shared Correct Media Information will display on the client machine 519 ...

Page 520: ... displayed If the printer media information is set correctly click OK and finish correcting media information If the information needs to be corrected follow the below steps to do so 3 Correct media information When a confirmation message appears click OK The printer driver media information will be corrected When the authentication screen appears enter the administrator s name and password and th...

Page 521: ...on Printer 2 Check printer s paper information When you select the paper source to be checked from the list the current settings and status of the printer including Size Roll Paper Width Media Type Paper Remaining are displayed Important When using connected to the network the Paper Information on Printer is not displayed on OS X Mountain Lion v10 8 or OS X Lion v10 7 5 Note Click Update to update...

Page 522: ... the Canon IJ Printer Utility3 pop up menu select Accounting 2 Set Account ID Set an Account ID as necessary Account ID Enter the Account ID to be set Enter the ID by using up to 20 alphanumeric characters 0 to 9 a to z A to Z 3 Apply settings Check that the printer is on and then click Apply When the confirmation message appears click OK The setting is now valid Note If the printer is being share...

Page 523: ...ing Delete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners Print Scan 2 Select your model and then click Open Print Queue The print status check screen appears 3 Select the unnecessary print job and click Delete The selected print jobs will be deleted 523 ...

Page 524: ... and select Printers Scanners Print Scan To display the printing status screen select the name of your printer model from the printer list and then click Open Print Queue 2 Checking the printing status You can check the name of the file being printed or ready for being printed Deletes the specified print job Stops printing the specified document Resumes printing the specified document Stops printi...

Page 525: ...the latest media information from the printer and updates the media information in the printer driver Accounting Allows you to set IDs for each job and each user and manage the print history and print jobs Note If the printer is being shared Accounting information cannot be set on client machines Paper Information on Printer The printer s paper information is displayed Ink Level Information Check ...

Page 526: ...follow the steps below 1 Open System Preferences and select Printers Scanners Print Scan 2 Start the Canon IJ Printer Utility3 Select your model from the printer list and click Options Supplies Click Open Printer Utility in Utility tab Canon IJ Printer Utility3 is launched 526 ...

Page 527: ...nd levels of ink When ink levels are running low or an error occurs because there is no ink a notification icon will appear If you place the cursor on the ink tank it will display the ink model number and the ink levels Estimated Maintenance Cartridge Usage You can check the estimated usage amount of the maintenance cartridge When capacity levels are low or the cartridge is at full capacity a noti...

Page 528: ... and print you must install the latest AirPort firmware If you are using OS X Mavericks v10 9 close the print status check window when you perform printer maintenance from the Canon IJ Printer Utility3 When using connected to the network as the Canon IJ Printer Utility3 Ink Level Information is not displayed on OS X Mountain Lion v10 8 or OS X Lion v10 7 5 the ink status cannot be confirmed from t...

Page 529: ...Description of Print Dialog Quality Media Color Options Paper Detailed Settings Page Processing Additional Settings Specifications 529 ...

Page 530: ...ter Utility3 and either correct or update media information Paper Source Select the source from which paper is supplied Roll Paper Auto Depending on the paper settings on the printer driver and the paper information registered to the printer the printer automatically determines which roll paper to use and then feeds that paper Roll 1 Paper is fed from Roll 1 Roll 2 Paper is fed from Roll 2 Cut She...

Page 531: ...color document be sure to uncheck the check box Rendering Intent Specify the method of matching to use when selecting Canon Color Matching in Color Matching Perceptual Photo This method reproduces images by focusing on colors that most people find desirable Select this method to print photos Saturation Poster This method reproduces images even more vividly than the Perceptual Photo method No Color...

Page 532: ... check this check box Note When the Black and White Photo Print check box is checked in the Quality Media the graphic is displayed in monochrome Color balance Cyan Magenta Yellow If necessary adjust the strength of each color To strengthen a color drag the slider to the right To weaken a color drag the slider to the left You can also directly enter a value linked to the slider Enter a value in the...

Page 533: ...of 100 to 100 for X and 50 to 50 for Y The selected value will be shown in the preview on the left side Important Tone and X Y Monochromatic adjustment value are displayed when Black and White Photo Print check box is selected for Quality Media With the Quality Media of Media Type depending on the type of paper selected Tone X and Y are grayed out and cannot be set For paper for which Tone X and Y...

Page 534: ...r Matching then the color balance Cyan Magenta Yellow Tone X Y Brightness and Contrast appear grayed out and are unavailable Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 534 ...

Page 535: ...he basket with the ink dried The Dry Time Between Pages setting is effective only for roll paper Settings Details Printer Default Applies the settings configured in the control panel of the printer unit None Documents are ejected immediately after printing is over 30 seconds 1 minute 3 minutes 5 mi nutes 10 minutes 30 minutes 60 mi nutes After printing is over documents are ejected after the set t...

Page 536: ...r Default Applies the settings configured in the control panel of the printer unit Fast Choose this if clean cut surfaces are not possible with the Standard setting Standard Choose this if there are no particular problems with automatic cutting Slow Choose it when using adhesive paper in order to prevent the glue from sticking to the cutter and to avoid a drop in cutting performance Unidirectional...

Page 537: ...Important You may not be able to select Overall depending on the paper type and print quality 537 ...

Page 538: ...cut automatically or to have cut lines printed on the paper The following settings can be configured for automatic cutting Settings Contents Printer Default Applies the settings configured in the control panel of the printer unit None After printing is over the printer goes on to print the next set of data without cutting the pa per into individual pages Print Cut Guide line After printing is over...

Page 539: ... 90 degrees Rotate the long edge of the document 90 degrees match it to the width of the roll paper and then print the document When you print a portrait document onto roll paper you can save paper by rotating the document 90 degrees and print the document horizontally relative to the paper Borderless Extension Adjusts how much of the document extends outside the paper by using the Borderless Exte...

Page 540: ...When selecting Save in Job Box select the individual box to save to from the Job Box No list Document Title This can be set when selecting Save in Job Box Input the name of the document you wish to save Job Box No This can be set when selecting Save in Job Box Select the box number from the list Print after reception is complete This can be set when selecting Print Checking this prevents a decreas...

Page 541: ...he printer see Paper Sizes Minimum paper length 8 00 in 203 2 mm Maximum printable length Rolls 1 59 feet 18 m Sheets 5 2 feet 1 6 m Thickness Rolls 3 31 mil 0 07 0 8 mm Sheets 3 31 mil 0 07 0 8 mm Roll maximum outer diameter 6 7 in 170 mm or shorter Supported paper core inner diameter 2 in 3 in 50 8 mm 76 2 mm Print area For details about Print Area see Print Area 1 Varies depending on the operat...

Page 542: ...Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 542 ...

Page 543: ...solved problems may be solved You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges incurred are your responsibility Related Topics Before Installing the Printer Driver Installing the Printer Driver 543 ...

Page 544: ...rinter from the printer list is as follows You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right For information about an administrative user refer to the user s manual for the Mac OS 1 Open System Preferences and select Printers Scanners Print Scan 2 Delete the Canon IJ Printer from the printer list From the printer list select the Canon IJ Printe...

Page 545: ...n as a user who has the administrator account The installer will prompt you to enter the name and password of the administrative user When multiple users are using Mac OS log on with the account of the administrator who registered first Important When you upgrade Mac OS all printer drivers that were installed will be deleted If you plan to continue using this printer re install the latest printer ...

Page 546: ... Agreement you cannot install this software 4 Selecting the install destination If necessary select where you want to install the printer driver and then click Continue 5 Executing the installation Click Install When the authentication screen is displayed enter the name and password of the administrator and then click Install Software 6 Complete the installation When the completion message appears...

Page 547: ... Preview Guide Free Layout Guide Quick Utility Toolbox Guide Print Studio Pro Guide Digital Photo Printing Guide IJ Network Device Setup Utility Mac OS Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 547 ...

Page 548: ... or Deleting Jobs on Hold Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Box Setting Passwords for Personal Boxes Naming Personal Boxes Displaying List of Saved Jobs Printing List of Saved Jobs Displaying Details of Saved Jobs Renaming Saved Jobs Printer Har...

Page 549: ...disk using a web browser or operation panel Using web browser Log in to the printer using web browser Changing Settings Using Web Browser After logging on to the printer select Job management and perform operations Using operation panel Select Job management on the HOME screen and perform operations 549 ...

Page 550: ...ing Printer Hard Disk Saving Print Jobs on Printer Hard Disk Managing Job Queue Deleting or Preempting Other Jobs Managing Pending Jobs Printing or Deleting Jobs on Hold Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs 550 ...

Page 551: ...printing work Without using a computer you can select print jobs and print in the desired quantity You can also select multiple print jobs to print during the same period This enables unattended operation at night for example Output Method To save print jobs on the printer s hard disk configure the printer driver In Windows this is set using the Output Method dialog box In Mac OS this is set by se...

Page 552: ... for the shared mailbox Up to 100 print jobs can be saved here However they will be deleted one after another starting with the oldest job in the following situations If there are over 101 jobs queued and saved in the shared mailbox combined If no more temporary storage space is available when jobs for which you have selected Print in Output Method are received If there is not enough space in the ...

Page 553: ...on the printer s hard disk configure the printer driver Configuring Printer Driver Windows 1 Open printer properties dialog box How to Open the Printer Driver Setup Window 2 Access Page Setup sheet 3 Click Output Method to display Output Method dialog box 553 ...

Page 554: ...on is available in combination with Print You can prevent degradation of print quality that occurs when receiving a print job is interrupted and printing is aborted in the middle Note Click Acquire Job Box Name to display personal box names in the Job Box list as acquired from the printer 5 In Name of data to be saved specify how to name saved print jobs To use the file name select Use file name O...

Page 555: ...e print jobs on the permanent storage area of the printer s hard disk Selecting this does not start printing If you select Save in Job Box select the personal box number from Job Box No Print after reception is complete This option is available in combination with Print You can prevent degradation of print quality that occurs when receiving a print job is interrupted and printing is aborted in the...

Page 556: ...anel or Remote UI Using Operation Panel Using Remote UI Delete Note that only jobs that are not currently being deleted can be deleted from the job queue Preempting other jobs You can preempt other jobs by printing jobs that are currently being received for processing first Note For information on managing jobs being held see Managing Pending Jobs Printing or Deleting Jobs on Hold Using Operation ...

Page 557: ...ng The screen below appears A Tap to delete data B Tap to perform preempt printing 5 Check message that is displayed and tap Yes Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Print job The print job list appears 4 Select print job and select Delete or Prioritize 557 ...

Page 558: ...558 ...

Page 559: ...ote As long as you do not manage held jobs from the operation panel they will remain in the job queue In this case the printer processes the next job in the queue without pausing To print held jobs replace the loaded paper with the paper specified in the print job Loading the Upper Roll on the Printer Loading Sheets in the Printer Using Operation Panel Using Remote UI Using Operation Panel 1 Make ...

Page 560: ... that is displayed and tap Yes Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Print job The print job list appears 4 Select print job with icon on left and select Delete or Release 560 ...

Page 561: ...UI Using Operation Panel Using Remote UI Using Operation Panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Job management Menu Operations 3 Tap Saved job The Job box list screen appears 4 Tap box Note Enter the password if it is enabled 5 Tap Job list 6 Tap job to print 7 Tap Start print on displayed screen The screen below appears 561 ...

Page 562: ...n below Specify the number of copies 8 Tap Start print Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 On Saved job page select box 562 ...

Page 563: ...Note Enter the password if it is enabled for a saving box 5 Select saved job and select Print 563 ...

Page 564: ...6 Enter quantity to print in Copies and select Yes 564 ...

Page 565: ...printer is turned on 2 Flick HOME screen and tap Job management Menu Operations 3 Tap Saved job The Job box list screen appears 4 Tap box Note Enter the password if it is enabled 5 Tap Job list 6 Tap job to delete 7 Tap Delete 8 Tap Yes on displayed screen Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 On...

Page 566: ...Note Enter the password if it is enabled for a saving box 5 Select saved job and select Edit 566 ...

Page 567: ...6 Select Delete on displayed screen 567 ...

Page 568: ... using Remote UI Important Jobs stored in the shared mailbox may be automatically deleted under some conditions To prevent jobs from being deleted move them from the shared mailbox to personal boxes Using Printer Hard Disk 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 On Saved job page select box Note Enter the password...

Page 569: ...5 Select saved job and select Edit 6 Select Move on displayed screen 7 On Move job page select Destination job box 569 ...

Page 570: ...8 Select name or number of destination personal box in Destination job box list and select OK on displayed screen 570 ...

Page 571: ...r Driver Printing without Saving Jobs in Common Box Setting Passwords for Personal Boxes Naming Personal Boxes Displaying List of Saved Jobs Printing List of Saved Jobs Displaying Details of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space 571 ...

Page 572: ...equired to change settings if it is enabled for changing settings using the operation panel Specifying Output Method Printing after Saving Printing Data Specifying Output Method Perform settings for printing or saving print job 1 Make sure printer is turned on 2 Flick HOME screen and tap Device settings Menu Operations 3 Tap Hard disk settings 4 Enter administrator password if it is enabled 5 Tap ...

Page 573: ...or Save first and print Printing will start when Save first and print is set to ON even if you have selected Save to job box for Output method 1 Make sure printer is turned on 2 Flick HOME screen and tap Device settings Menu Operations 3 Tap Hard disk settings 4 Enter administrator password if it is enabled 5 Tap Save first and print 6 Tap ON 573 ...

Page 574: ...cted Print in Output Method in the printer driver are deleted from the shared mailbox after printing Use this function when printing highly confidential documents Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Device settings Menu Operations 3 Tap Hard ...

Page 575: ... is available using Remote UI Note By default no passwords are set for personal boxes A password cannot be set for the shared mailbox Enter a four digit number as the password in the range 0001 9999 Even if you have set passwords they are not required to access personal boxes in Administrator Mode in Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Sa...

Page 576: ...6 In Edit job box dialog box specify password 7 Enter password This field is limited to four digits in the range 0001 to 9999 8 Select OK 576 ...

Page 577: ...personal boxes This operation is available using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 On Saved job page select box Note Enter the password if it is enabled for a saving box 577 ...

Page 578: ...5 Select Edit 6 In Edit job box dialog box enter name in Job box name and select OK 578 ...

Page 579: ...579 ...

Page 580: ...Operation Panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Job management Menu Operations 3 Tap Saved job The Job box list screen appears 4 Tap box Note Enter the password if it is enabled 5 Tap Job list Saved job list for each box appears Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 O...

Page 581: ...Note Enter the password if it is enabled for a saving box Jobs saved in the box are listed 581 ...

Page 582: ...ws This operation is available using the operation panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Job management Menu Operations 3 Tap Saved job The Job box list screen appears 4 Tap box Note Enter the password if it is enabled 5 Tap Job list 6 Tap Print the job list Saved job list for each box appears 582 ...

Page 583: ...Make sure printer is turned on 2 Flick HOME screen and tap Job management Menu Operations 3 Tap Saved job The Job box list screen appears 4 Tap box Note Enter the password if it is enabled 5 Tap Job list Saved job list for each box appears 6 Tap print job The print job details appears Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job Th...

Page 584: ...Note Enter the password if it is enabled for a saving box 5 Select print job 584 ...

Page 585: ...The details of the saved document appears 585 ...

Page 586: ...be renamed as follows This operation is available using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 On Saved job page select box Note Enter the password if it is enabled for a saving box 586 ...

Page 587: ...5 Select saved job and select Edit 6 Select Change 587 ...

Page 588: ...7 Enter name and select OK 588 ...

Page 589: ...il box Do not save print jobs in the common box Save print jobs sent from sources other than the printer driver Operations with saved jobs Print saved jobs Delete saved jobs Job queue management Display job queue Delete Preempt jobs Operations with held jobs Mail box management Move saved jobs Modify saved jobs Modify mail boxes Print a list of saved jobs Display a list of saved jobs Other operati...

Page 590: ... Using Remote UI Using Operation Panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Printer information Menu Operations 3 Tap Hard disk information The free hard disk space appears Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Hard disk information The free hard disk space is shown in the upper right corner 590 ...

Page 591: ...rform duplex printing I want to perform enlargement printing Examples of Problems Problems Regarding Paper Clearing Jammed Roll Paper Clearing a Jammed Sheet Roll paper cannot be inserted into the Paper Feed Slot Paper cannot be fed automatically Roll paper not switching automatically Cannot load sheets Paper is not cut straight Paper is not cut The size of clear film cannot be detected Margins ar...

Page 592: ...ages is inaccurate in the feeding direction Images are printed crooked Documents are printed in monochrome Line thickness is not uniform Lines or colors are misaligned Borders appear in borderless printing Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks Mac OS Cannot Find Printer on Network Cannot Find Printer on Check...

Page 593: ...nter consumes a lot of ink Printed pages are not collected cleanly in the basket When Trim edge first is set the trimmed paper is drawn into the roll unit Ink Level Detection List of Support Code for Error 593 ...

Page 594: ...e in landscape or portrait orientation automatically enlarged to fit the roll width This is an easy way to create vertical or horizontal banners Printing Hanging and Horizontal Banners Large Format Printing Windows Printing Hanging and Horizontal Banners Large Format Printing Mac OS 594 ...

Page 595: ...system This printer supports hot swap ink tank replacement Even if an ink tank becomes empty during printing since a certain amount of ink always is stored in a sub ink tank you can replace the ink tank while printing Replacing Ink Tanks 595 ...

Page 596: ...e printer driver to Yes When using paper that is easily scratched or paper where the ink requires extra time to fix we recommend setting Cutting mode on the printer to Eject cut Specifying the Cutting Method for Rolls Cutting Roll Paper after Printing Windows Cutting Roll Paper after Printing Mac OS If using the Media Take up Unit see the pages below for cutting settings and rolling settings after...

Page 597: ...r waiting for the ink to dry You can set an ink drying time in the printer driver You can also configure the same settings on the printer itself Main Tab Description Windows Paper Detailed Settings Mac OS Specifying the Ink Drying Time for Rolls Menu Structure 597 ...

Page 598: ...rinting on roll paper you can set borderless printing in the printer driver settings If printing on sheets borderless printing is not possible Prints without Edges Based on the Scenarios Windows Prints without Edges Based on the Scenarios Mac OS 598 ...

Page 599: ...now the paper types that can be used in this printer For information about paper that can be used with this printer see the imagePROGRAF home page or refer to the media information list Paper Information List 599 ...

Page 600: ...The paper type that I want to print is not displayed on the Touch Screen If using a new paper type start the Media Configuration Tool to get the latest media information Updating paper information 600 ...

Page 601: ...ers or by printer deterioration We recommend color calibration in the following situations After initial printer installation When replacing the print head When you sense a change of color compared to previously When you want to coordinate color and print from multiple printers When the execution guide is displayed Managing Colors Performing Color Calibration 601 ...

Page 602: ...annot print double sided An alternative to double sided printing is to use the Folded Duplex function of the Windows software Canon imagePROGRAF Free Layout which prints two pages on one side folds the sheet back from the center and hangs it 602 ...

Page 603: ...orm enlargement printing Use the printer driver to adjust the original to the paper size and width or print enlarged or reduced by specifying a magnification factor Scaled Printing Windows Scaled Printing Mac OS 603 ...

Page 604: ...serted into the Paper Feed Slot Paper cannot be fed automatically Roll paper not switching automatically Cannot load sheets Paper is not cut straight Paper is not cut The size of clear film cannot be detected Margins are wide When printing on thin roll paper the printed surface becomes scratched 604 ...

Page 605: ...wer to the printer Turning the Printer On and Off 2 Open the top cover Note If the roll paper is very curled or the leading edge of the roll paper blocks the Carriage setting the cutting method for the roll paper to User cut and leading edge detection to Do not detect may stop the paper from blocking the carriage Specifying the Cutting Method for Rolls 3 If the Carriage is out move the Carriage ou...

Page 606: ...haft B or ink tube stabilizer C Touching these may cause malfunction 4 Lift up the release lever 5 Holding the paper on both sides pull the jammed portion out toward the front Use scissors or a cutting tool to cut away the printed or wrinkled portion 606 ...

Page 607: ...s move the Carriage to the right side If the Carriage is on the left a Carriage error may occur when you turn on the printer 7 While holding the leading edge of the roll paper in the middle and gently and evenly pulling until it reaches the output guide A position align the right edge of the roll paper parallel to the paper alignment line B and lower the release lever 607 ...

Page 608: ...an angle 8 Close the top cover 9 Turn on the power to the printer Turning the Printer On and Off The roll is advanced and the printer is ready to print Note To trim the leading edge cleanly select the paper being fed on the touch screen and then cut the leading edge by tapping Cut paper in Feed cut Specifying the Cutting Method for Rolls 608 ...

Page 609: ... off the power to the printer Turning the Printer On and Off 2 Open the top cover 3 If the Carriage is out move the Carriage out of the way away from the paper Important Do not touch the linear scale A carriage shaft B or ink tube Stabilizer C Touching these may cause malfunction 609 ...

Page 610: ...4 Lift up the release lever 5 Pull the paper straight out from the front of the printer 610 ...

Page 611: ...t move the Carriage to the right until it stops Important Always move the Carriage to the right side If the Carriage is on the left a Carriage error may occur when you turn on the printer 7 Lower the release lever and close the top cover 8 Turn on the power to the printer Turning the Printer On and Off 611 ...

Page 612: ... Clearing Jammed Roll Paper Clearing a Jammed Sheet Check 3 Check that the correct paper source has been selected Select Paper settings in the touch screen menu and then select the paper source Check 4 Is the roll unit in Take up mode when feeding from the roll unit Select Roll unit use setting in the touch screen menu and set it to paper feed mode Loading the Lower Roll on the Roll Unit 612 ...

Page 613: ...nd humidity conditions automatic paper feeding may not be possible Set Paper retention setting to Release in the touch screen menu and feed the paper manually Menu Structure Loading the Upper Roll on the Printer Note Roll paper cannot not be fed or switched automatically until you change this setting 613 ...

Page 614: ...and humidity conditions roll paper auto switching may not be possible Set Paper retention setting to Release in the touch screen menu and feed the paper manually Menu Structure Loading the Upper Roll on the Printer Note Roll paper cannot not be fed or switched automatically until you change this setting 614 ...

Page 615: ...sheets Check Check that the correct paper source has been selected Select Paper settings in the touch screen menu and then select the paper source Tap Load paper and load the paper Loading Sheets in the Printer 615 ...

Page 616: ...utting implement such as scissors Specifying the Cutting Method for Rolls Check 4 Check that the Cut speed setting is correct Change the Cut speed setting in the touch screen menu Menu Structure Check 5 Did the printing material slip diagonally while being cut Set the Cutting mode in the touch screen menu to Eject cut and then hold and cut the material after it has printed Specifying the Cutting M...

Page 617: ...Replacing the Cutter Blade 617 ...

Page 618: ...aper If Cutting mode is set to User cut cut the roll paper with a cutting implement such as scissors Specifying the Cutting Method for Rolls Check 3 Is the cutter blade attached Attach the cutter blade Replacing the Cutter Blade Check 4 Is the cutting method for paper ejected after printing set to Do not cut when the roll unit is set to Take up mode Follow the steps below to change the settings 1 ...

Page 619: ...The size of clear film cannot be detected Check Is the platen dirty with ink Open the top cover and clean the entire platen area Cleaning Inside the Top Cover 619 ...

Page 620: ...ay have been set by responding to the message Do you want to set to detect the leading edge of the paper when Cutting mode was set to User cut in the touch screen menu If the message Do you want to set to detect the leading edge of the paper appears when setting Cutting mode to User cut select Detect recommended Please note that if Detect recommended is selected and the paper has a strong curl the...

Page 621: ...n the platen lower the release lever and then proceed to the next step If Paper retention setting is set to Release you will no longer be able to automatically switch between the upper and lower roll paper Check 2 Has the roll paper lost tension during printing If the roll paper loses tension the paper surface could be damaged and the paper could wrinkle or fold Set Roll paper tension printing in ...

Page 622: ...Printing Does Not Start The Data lamp on the Control Panel does not light up The printer does not respond even if print jobs are sent Injecting the ink is displayed Agitating the ink is displayed 622 ...

Page 623: ...x and try printing again In Mac OS open the dialog box of the printer driver select the printer from the list of Printer and try printing again Check 3 Is the print job paused In Windows restart the print job as follows 1 Select the printer icon in the Printers and Faxes or Printers window 2 Clear Pause Printing in the File menu to restart the print job In Mac OS restart the print job as follows 1...

Page 624: ... the touch screen menu to Disable Pausing Printing Check 2 Is Save in mail box selected as the printer Output Method Print the job saved on the printer s hard disk Printing Saved Jobs Check 3 Is the print job pending Manage the jobs on hold and print as needed Managing Pending Jobs Printing or Deleting Jobs on Hold 624 ...

Page 625: ...k are being filled with ink Wait until the system has been filled with ink Note This message might appear if you force the power off while the printer is operating Always follow the correct procedure when turning off the power Turning the Printer On and Off 625 ...

Page 626: ...ating the ink is displayed Ink agitation is in progress Please wait until ink agitation is finished Agitation time varies depending on time elapsed since powering off approximately 1 minute to 20 minutes 626 ...

Page 627: ...The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank unprinted paper 627 ...

Page 628: ...roll paper was used during a print job and paper could not be advanced because the trailing edge is taped to the roll Remove the used roll and insert a new roll Removing the Upper Roll from the Printer Removing Rolls From the Roll Holder Loading and Printing on Rolls 628 ...

Page 629: ...creen menu Cutting the Leading Edge of Roll Paper Automatically Check 2 Is the print head nozzle blocked Print a nozzle check pattern to check the print head status Checking for Nozzle Clogging Check 3 Is the correct printer driver selected Print again using the correct printer driver for your printer If none of the above apply there may be a printer malfunction Contact your Canon dealer for assis...

Page 630: ...soiled during regular printing Printed colors are inaccurate Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs The contrast becomes uneven during printing The length of printed images is inaccurate in the feeding direction Images are printed crooked Documents are printed in monochrome Line thickness is not uniform Lines or colors...

Page 631: ...n menu to Enable However printing may be stopped by warnings if this setting is set to Enable Menu Structure Check 3 Was the printer left with the ink tank out The ink supply may become blocked by ink if the ink tank is left out If this happens leave the printer for at least 24 hours with the ink tank in and then carry out Print head cleaning Cleaning the Print Head Check 4 Are paper scraps stuck ...

Page 632: ...driver Advanced Settings Changing the Print Quality and Correcting Image Data Windows Mac OS Change the Print Quality in the printer driver Quality Media settings Changing the Print Quality and Correcting Image Data Mac OS When Fast or Standard is selected the printing time is shorter and less ink is used than with Highest or High but the print quality is reduced Check 7 Does the paper used for pr...

Page 633: ...inter Check 3 Is the print head height set too low Set Paper Thickness Head Height in the touch screen menu to Auto Troubleshooting Paper Abrasion and Blurry Images Check 4 Is the paper thick or a type that curls easily or is prone to buckling after absorbing ink If using paper based printing material such as Heavyweight Coated Paper set Transport unit vacuum strength in the touch screen menu to M...

Page 634: ...ed on the touch screen Select the correct media type in the touch screen menu when loading paper in the printer Loading the Upper Roll on the Printer Loading Sheets in the Printer Check 6 Does the paper have a strong curl at the front edge or is it buckled Set Cutting mode in the touch screen menu to User cut and set leading edge detection to Do not detect To keep track of the amount of roll paper...

Page 635: ...is specified on the printer as in the printer driver Changing the Type of Paper Follow the steps below to change the printer driver settings 1 To stop printing press the Stop button 2 Change the type of paper in the printer driver and try printing again Check 4 Is the paper creased or curled Straighten out the wrinkles or curls and reload the paper Do not use paper that has been printed on previou...

Page 636: ...t does not resolve the problem increase the Paper Thickness Head Height setting in the touch screen menu Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images If using film based printing material such as tracing paper set the Transport unit vacuum strength in the touch screen menu to Standard Medium strong or Strong If that does not resolve the problem increase the Paper Thic...

Page 637: ...e paper may curl during printing and come in contact with the output slot In such situations set an Ink drying wait time and an Ink drying target area for Pause between scans in the touch screen menu However note that printing will now take longer Menu Structure Note In a hot and humid environment rolling paper printed with images containing areas of saturated color may transfer ink to the contact...

Page 638: ... platen and then manually feed roll paper over the platen when printing Cleaning Inside the Top Cover Feeding Roll Paper Manually Check 3 Paper may be gripped weakly over the platen Set a higher Transport unit vacuum strength in the touch screen menu Adjusting Vacuum Strength Check 4 Is Extension for borderless printing in the touch screen menu set to Large or Standard Set Paper with recommended w...

Page 639: ...ter blade to the next item printed Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes and perform borderless printing Windows 1 Click Specify for Media Type on the Main sheet of the printer driver 2 Select an ink drying time from the Between Pages list in Drying Time Mac OS Select an ink drying time from the Drying Time list on the Paper Detailed Sett...

Page 640: ...djust the settings of the color management software referring to the software documentation as needed Check 3 Is the print head nozzle blocked Print a test pattern to check the nozzles and see if they are clogged Checking for Nozzle Clogging Check 4 Is Application Color Matching Priority set to Off in a Windows printer driver In the printer driver Layout sheet click Special Settings and then set A...

Page 641: ...r all settings items 3 Execute color calibration Performing Color Calibration Check 8 Was Select Your Place of Residence changed in the Media Configuration Tool when reinstalling the printer driver Changing the region selection of the Media Configuration Tool deletes the region specific paper information originally registered on the printer before installation Using paper with deleted information ...

Page 642: ... been interrupted while receiving and therefore not printed at a fast frame rate Exit other applications and cancel other print jobs Check 4 Is Set priority in the touch screen menu set to Prioritize length accuracy Setting Set priority to Prioritize print quality and adjusting the feed amount can help Adjusting Feed Amount Check 5 Check if the print head is in the right position Adjust the print ...

Page 643: ...nt Quality and Correcting Image Data Windows Mac OS Change the Print Quality in the printer driver Quality Media settings Changing the Print Quality and Correcting Image Data Mac OS When Fast or Standard is selected the printing time is shorter and less ink is used than with Highest or High but the print quality is reduced Check 8 Is the media type specified in the printer driver the same as the m...

Page 644: ...tandard is selected the printing time is shorter and less ink is used than with Highest or High but the print quality is reduced Changing the Print Quality and Correcting Image Data Windows Changing the Print Quality and Correcting Image Data Mac OS Check 3 Colors in printed images may be uneven on the boundary between shades if there are dark and light areas in an image Using the unidirectional p...

Page 645: ...or Coated Paper Set Print Quality to Highest or High and then print Check 8 Is the media type specified in the printer driver the same as the media type loaded in the printer Load paper of the same type as you have specified in the printer driver Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media typ...

Page 646: ...t head Adjusting the Print Head Setting a lower value for Paper Thickness Head Height in the touch screen menu may resolve the problem Troubleshooting Paper Abrasion and Blurry Images Check 3 Is the media type specified in the printer driver the same as the media type loaded in the printer Load the printer with the media type specified in the printer driver Loading the Upper Roll on the Printer Lo...

Page 647: ... same as the media type loaded in the printer Load the printer with the media type specified in the printer driver Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer 1 To stop printing press the Stop button 2 Change the type of paper in the printer driver and try printing a...

Page 648: ...gth Adjusting Feed Amount Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer Load the printer with the media type specified in the printer driver Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer 1 To stop printing pr...

Page 649: ...and then reload the paper Menu Structure Check 2 Is Detect paper width set to OFF Set Detect paper width in the touch screen menu to ON Menu Structure Check 3 Has the roll paper been loaded at an angle If there is a gap between the roll paper and roll holder reload the roll Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer 649 ...

Page 650: ...er specify Color in Color Mode and try printing again Check 2 Is Black and White Photo Print selected in a Mac OS printer driver Deselect Black and White Photo Print in the printer driver Quality Media settings and then print again Check 3 The print head nozzle may be blocked Print a test pattern to check the color ink nozzles and see if they are clogged Checking for Nozzle Clogging 650 ...

Page 651: ...loaded in the printer Load the printer with the media type specified in the printer driver Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer 1 To stop printing press the Stop button 2 Reset the media type in the printer driver and then print Check 3 Adjust the position of ...

Page 652: ...he Print Quality and Correcting Image Data Mac OS Note Setting a lower value for Paper Thickness Head Height in the touch screen menu may resolve the problem Troubleshooting Paper Abrasion and Blurry Images Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer Load the printer with the media type specified in the printer driver Loading the Upper...

Page 653: ...tion software you are using Check 4 Is the Extension for borderless printing set to Small In Extension for borderless printing in the touch screen menu set Paper with recommended width and Paper with adequate width to Standard Menu Structure Check 5 Is the width of the paper recommended for borderless printing For paper sizes that are not recommended for borderless printing a slight margin will au...

Page 654: ...Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks Mac OS 654 ...

Page 655: ...k indicator is lit The top and bottom indicators are lit if the printer is connected via 1000Base T The top indicator is green if the printer is connected via 100Base TX and the bottom indicator is orange if connected via 10Base T If the Link indicator is not lit check the following points The hub is on The end of the Ethernet cable is connected correctly Insert the Ethernet cable until it clicks ...

Page 656: ...Device Setup Utility For wired LAN Performing Changing Wired LAN Settings For wireless LAN Performing Changing Wireless LAN Settings Check2 Are the printer s TCP IP network settings configured correctly Make sure the printer s TCP IP network settings are configured correctly Check3 Is the computer you are trying to print from configured correctly Make sure the computer s TCP IP network settings ar...

Page 657: ... printer on the same network Due to the nature of Bonjour printing may not be possible if the printer is on another network behind a router Make sure the computer and printer are on the same network For information about network settings ask your network administrator Check3 Are the printer s Bonjour settings configured correctly Make sure the Bonjour settings are configured correctly 657 ...

Page 658: ...d Printer on Network Cannot Find Printer on Check Printer Settings Screen Windows Cannot Proceed beyond Printer Connection Screen Connect Cable Screen Searching Printer by IP Address or Host Name During Setup 658 ...

Page 659: ...inter Settings screen appears after searching the printer by Automatic search on the Search for Printers screen click Redetect and search for the printer again by the IP address on the Search for Printers screen If the printer has not been found after searching it by the IP address check network settings 659 ...

Page 660: ... the back of the printer Check the items below only if you cannot proceed beyond the Printer Connection screen Check2 Follow procedure below to connect printer and computer again Important For Mac OS make sure the lock icon is on the lower left of the Printers Scanners screen Print Scan screen in Mac OS X v10 8 or Mac OS X v10 7 If the icon locked is displayed click the icon to unlock The administ...

Page 661: ...3 Click Back to Top on Select Printer screen 4 Click Exit on Start Setup screen and finish setup 2 Turn off printer 3 Restart computer 4 Make sure you have no application software running 5 Redo setup according to instructions on Canon website Note You can use the Setup CD ROM to redo setup For Mac OS 1 Click Next 2 Click Exit on displayed screen and finish setup 3 Turn off printer 4 Restart compu...

Page 662: ...ddress or host name To check the printer s IP Address or host name print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings Note If you use the printer in an office ask the network administrator 2 Specify searching method Select one of the method below 1 Search by IPv4 address S...

Page 663: ...er s IP address 1 Flick HOME screen and tap Device settings Menu Operations 2 Tap LAN settings If you specify the administrator password enter the password 3 Tap Other settings 4 Tap TCP IP settings If you specify IPv4 address 1 Tap IPv4 2 Tap OK on the displayed screen 3 Tap IP address 4 Tap Manual setup Tapping Auto setup specifies the IP address automatically 5 Enter IP address 6 Tap OK 7 Enter...

Page 664: ... again If the printer is found follow the instructions on the screen to continue to set up the network communication If no message appears Cancel searching printers and then set the security software to allow Canon software below to access the network For Windows Setup exe or Setup64 exe in the win Driver DrvSetup folder on the Setup CD ROM For Mac OS Setup app canonijnetwork bundle cnwidsd plugin...

Page 665: ...Installation Problems Removing Printer Software 665 ...

Page 666: ...dows 10 1 Right click the start button and open Control Panel 2 Under Programs select Programs and Features select IJ Network Device Setup Utility from the list of programs and then click Uninstall Windows 8 1 and Windows 8 1 Use the Settings charm on the desktop to open the Control Panel 2 Under Programs select Programs and Features select IJ Network Device Setup Utility from the list of programs...

Page 667: ...e Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared The printer consumes a lot of ink Printed pages are not collected cleanly in the basket When Trim edge first is set the trimmed paper is drawn into the roll unit Ink Level Detection 667 ...

Page 668: ... turn on Check 1 Is the power cord plugged in Plug the power cord into the outlet and then turn on the printer Check 2 Is the specified voltage being supplied Check the voltage of the outlet and breaker Specifications 668 ...

Page 669: ...lugged before it is turned off In this case the next time power is restored the printer s hard disk is checked and startup may take some time Please wait a while because it may take several minutes to finish checking the hard disk If an error message is displayed after the hard disk check follow the instructions indicated to resolve the problem 669 ...

Page 670: ...with the printer A suction sound can be heard from the platen To prevent the paper from rising the surface of the platen has vacuum holes that create suction on the paper Roll paper makes a fluttering sound during printing There may be a fluttering sound when large paper is advanced You suddenly hear the sound of cleaning operations Cleaning is automatically performed at specified intervals in ord...

Page 671: ... After the printer is turned on After data transmission After ink tank replacement In other cases contact your Canon dealer 671 ...

Page 672: ...ck the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized Remove the newly replaced maintenance cartridge and then reinsert it again firmly Replacing the Maintenance Cartridge 672 ...

Page 673: ...y out System cleaning after the printer has been transported if has not been used for a long time or if there is a problem with the print head Check 3 You have just finished initial installation when more ink is consumed to fill the system If using the printer for the first time or using it after transport the ink tank will supply an initial fill of ink to the print head Although the amount of rem...

Page 674: ...ple Basket Configurations and try another basket position Example Basket Configurations Check 2 Is the basket in the right position for the media type and size The optimal basket position depends on factors such as media type and size and the conditions the printer is being used under Refer to Example Basket Configurations and try another basket position Example Basket Configurations 674 ...

Page 675: ...the roll unit is being used as a paper feeder and the basket is in position 1 the paper strip discarded by Trim edge first for borderless printing or paper loading may get drawn into the roll unit In this situation refer to Example Basket Configurations and try another position Example Basket Configurations 675 ...

Page 676: ...red for that ink tank To restore the function for detecting the remaining ink level replace the ink tank with a new ink tank for that printer Repeatedly removing and inserting the same ink tank can cause the contacts between the ink tank and printer to malfunction ink may leak from the ink tank and the printer may become damaged Releasing ink level detection Ink level detection will be deactivated...

Page 677: ...9 1021 1022 1023 1024 1025 1051 1052 1054 1055 1056 1057 1061 1200 1201 1210 1213 1214 1300 1306 1317 1318 1322 1323 1324 1325 1401 1403 1408 1409 140A 140B 140C 140F 1477 1478 1480 1481 1485 1492 1494 1495 1500 1551 1552 1570 1571 1660 168B 1720 1721 1722 1730 1731 1752 1753 1756 1757 1875 2000 2ZZZ 2001 2002 2130 2131 2132 3000 3ZZZ 3000 3001 3101 3200 3201 3250 3306 3311 3312 3313 3314 3315 331...

Page 678: ...1 4932 4933 4934 4935 4950 4951 4952 4953 4954 4955 4956 4957 4959 5000 5ZZZ 5106 5200 5A60 5A61 5B16 5B20 5B21 5C00 6000 6ZZZ 6502 6700 6702 6820 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 7000 7ZZZ 7001 7003 7004 7050 7051 7052 8000 8ZZZ 8200 9000 9ZZZ 9000 9110 A000 ZZZZ B20A B510 678 ...

Page 679: ...at to Do Check the media size and type for the print job on the touch screen and then tap OK Continuing to print Tap Load paper and then load the paper Loading and Printing on Sheets Stopping printing To stop printing tap Cancel on the touch screen or press the Stop button 679 ...

Page 680: ...no roll is loaded What to Do Tap Load paper on the touch screen and then load the paper roll and print Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Note To stop printing tap Cancel on the touch screen or press the Stop button 680 ...

Page 681: ...roll has been loaded What to Do Tap Load paper on the touch screen and then load the paper roll and print Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Note To stop printing tap Cancel on the touch screen or press the Stop button 681 ...

Page 682: ... off wait a moment and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC16 202E 682 ...

Page 683: ... off wait a moment and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC21 2F6D 683 ...

Page 684: ... print on a sheet but no sheet is loaded What to Do Tap Load paper on the touch screen and then load cut paper and print Loading and Printing on Sheets Note To stop printing tap Cancel on the touch screen or press the Stop button 684 ...

Page 685: ...1018 Cause The Roll paper 1 feeder has not been calibrated What to Do Calibrating please remove the upper roll holder 685 ...

Page 686: ...1019 Cause The roll unit feeder has not been calibrated What to Do Calibrating please remove the roll unit roll holder 686 ...

Page 687: ...n Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again If using the Media Take up Unit tap Cancel on the touch screen to stop printing Remove the printed paper from the Media Take up Unit replace the paper with paper of the right length for the print job and then try again Removing the Upper Roll from the Printer Loa...

Page 688: ...een Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again If using the Media Take up Unit tap Cancel on the touch screen to stop printing Remove the printed paper from the Media Take up Unit replace the paper with paper of the right length for the print job and then try again Removing the Upper Roll from the Printer L...

Page 689: ...e print job and you may not be able to print all of the document Replacing paper Tap Replace the paper and print on the touch screen Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again Removing the Lower Roll from the Roll Unit Loading the Lower Roll on the Roll Unit Stopping printing To stop printing tap Cancel on ...

Page 690: ...et the paper length Specifying the Paper Length 5 If There is a job whose printing is not complete Do you want to print this job appears on the touch screen tap Yes Printing will resume starting from the page on which the error occurred Feed stopped because the end of the paper roll is attached to the core with tape Remove the used roll paper and insert a new roll paper Removing the Upper Roll fro...

Page 691: ...Note To stop printing press the Stop button 691 ...

Page 692: ...the Lower Roll on the Roll Unit 3 If no barcode was printed on the roll specify the paper type Changing the Type of Paper 4 If Manage remaining roll amount is set to On in the touch screen menu and there is no barcode printed on the paper roll set the paper length Specifying the Paper Length 5 If There is a job whose printing is not complete Do you want to print this job appears on the touch scree...

Page 693: ... The media type specified in the printer driver is not the same as the media type loaded in the printer What to Do You can continue to print but note that this error may cause problems in the printing results 693 ...

Page 694: ... paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer What to Do You can continue to print but note that this error may cause problems in the printing results 694 ...

Page 695: ...1054 Cause The paper in the printer is smaller than the paper size set in the printer driver What to Do You can continue to print but note that this error may cause problems in the printing results 695 ...

Page 696: ...1055 Cause The paper size in the printer cannot be printed borderless What to Do You can continue to print but note that this error may cause problems in the printing results 696 ...

Page 697: ...1056 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 697 ...

Page 698: ...1057 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 698 ...

Page 699: ... screen to stop printing 2 Change the media type in the printer driver settings to the media type loaded in the printer and then try again Replacing paper Follow the steps below to match the media type in the printer driver and the media type specified for the printer 1 Tap Replace the paper and print on the touch screen 2 Load the printer with the media type specified in the printer driver Loadin...

Page 700: ...ead locking cover is closed properly Make sure there are no foreign objects caught in the top cover and then close the top cover If this error appears again close the top cover turn the power off wait a moment and then turn the power back on Note If installing a print head close the top cover after finishing 700 ...

Page 701: ...1201 Cause The ink tank cover is open What to Do Close the ink tank cover 701 ...

Page 702: ...1210 Cause The ink tank cover is open What to Do Close the ink tank cover 702 ...

Page 703: ...1213 Cause The release lever is raised What to Do Lower the release lever If the error occurs again turn off the printer and wait a while before restoring power 703 ...

Page 704: ...wait a moment and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC19 2F21 EC51 2F38 704 ...

Page 705: ...learing Jammed Roll Paper Clearing a Jammed Sheet 2 Load the paper Loading the Upper Roll on the Printer Loading Sheets in the Printer 3 If There is a job whose printing is not complete Do you want to print this job appears on the touch screen tap Yes Printing will resume starting from the page on which the error occurred 705 ...

Page 706: ...at to Do Follow these steps to load and print on a roll 1 To remove the cut paper tap Remove paper on the touch screen Removing Sheets 2 Load a new roll Loading the Upper Roll on the Printer Note To stop printing tap Cancel on the touch screen or press the Stop button 706 ...

Page 707: ... printer insert the paper roll firmly into the roll holder until it is up against the flange and then insert the roll holder into the printer Loading Rolls on the Roll Holder Important If this message continues to appear even after taking the steps above or if you do not want this message to appear set Skew detection accuracy in the printer menu to Off or Loose However note that the paper will be ...

Page 708: ... off wait a moment and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC0F 2F93 708 ...

Page 709: ...n tap Yes Printing will resume starting from the page on which the error occurred Note If this error appears again even after reloading the paper roll remove the roll holder from the printer insert the paper roll firmly into the roll holder until it is up against the flange and then insert the roll holder into the printer Loading Rolls on the Roll Holder This error might also appear if the platen ...

Page 710: ...en loaded What to Do Lift up the release lever and reload paper of suitable size Paper Sizes Note Load unused A4 letter size or larger paper if printing calibration and nozzle check patterns Each calibration may take several sheets of paper 710 ...

Page 711: ...ain 1 Tap Remove paper on the touch screen to stop printing 2 Remove the paper roll load cut paper of the size and type specified in the printer driver and then try again Removing the Upper Roll from the Printer Loading and Printing on Sheets Note To stop printing tap Cancel on the touch screen or press the Stop button 711 ...

Page 712: ...at to Do Follow the steps below to print again 1 Tap Cancel on the touch screen to stop printing 2 Remove the paper roll load cut paper of the size and type specified in the printer driver and then try again Removing Printed Paper from the Roll Unit Loading and Printing on Sheets 712 ...

Page 713: ...1401 Cause Failed to recognize print head What to Do Open the top cover and reattach the print head Replacing the Print Head 713 ...

Page 714: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 714 ...

Page 715: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 715 ...

Page 716: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 716 ...

Page 717: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 717 ...

Page 718: ...140B Cause Failed to recognize print head What to Do Open the top cover and reattach the print head Replacing the Print Head 718 ...

Page 719: ...140C Cause There is a problem with the print head What to Do Turn off the power wait a moment and then turn it back on 719 ...

Page 720: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 720 ...

Page 721: ...1477 Cause There is a problem with the print head What to Do Open the top cover and replace theprint head with a new one Replacing the Print Head 721 ...

Page 722: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 722 ...

Page 723: ...1480 Cause The attached print head was previously used in a different model What to Do Attach the correct print head Replacing the Print Head 723 ...

Page 724: ...1481 Cause The attached print head was previously used in a model that uses a different ink set What to Do Attach the correct print head Replacing the Print Head 724 ...

Page 725: ...1485 Cause Cannot use attached print head What to Do Attach the correct print head Replacing the Print Head 725 ...

Page 726: ...wait a moment and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC3F 2F40 EC3F 2F41 726 ...

Page 727: ...rint head What to Do Turn off the power wait a moment and then turn it back on If the error appears again remove and reattach the print head Replacing the Print Head If that does not get rid of the error replace the print head with a new one 727 ...

Page 728: ...ncel on the touch screen to stop printing 2 Clean the print head Cleaning the Print Head If this message still appears when printing replace the print head Replacing the Print Head Important To continue printing use the touch screen and tap Continue printing However the print results may not be satisfactory 728 ...

Page 729: ...1500 Cause The ink in the ink tank is running low What to Do Prepare a new ink tank 729 ...

Page 730: ...1551 Cause A genuine Canon ink tank with a history of past use has been detected What to Do To dismiss the message tap OK on the touch screen 730 ...

Page 731: ...1552 Cause A genuine Canon ink tank has been inserted What to Do To dismiss the message tap OK on the touch screen 731 ...

Page 732: ...tank has run out What to Do Open the ink tank cover and then replace the ink tank before the ink in the sub ink tank of this printer becomes insufficient Replacing Ink Tanks Note You can replace the ink tank even while printing 732 ...

Page 733: ...1571 Cause Ink tank removed during printing What to Do If replacing the ink tank insert a new ink tank Replacing Ink Tanks 733 ...

Page 734: ...1660 Cause Ink tank not inserted What to Do Insert the ink tank correctly Replacing Ink Tanks 734 ...

Page 735: ...168B Cause The ink tank cannot be recognized Printing cannot be executed because the ink tank may not be compatible with this printer What to Do Install the appropriate ink tank 735 ...

Page 736: ...1720 Cause The maintenance cartridge is full It needs to be replaced What to Do Replace the maintenance cartridge Replacing the Maintenance Cartridge 736 ...

Page 737: ...1721 Cause The maintenance cartridge is not installed What to Do Install the maintenance cartridge Replacing the Maintenance Cartridge 737 ...

Page 738: ...use Incorrect type of maintenance cartridge What to Do Insert the correct maintenance cartridge Replacing the Maintenance Cartridge If this error continues to appear contact a Canon customer service center 738 ...

Page 739: ...release it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks Note If the function for detecting the remaining ink level is disabled the ink tank in gray is d...

Page 740: ...lease it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non genuine Canon ink tank Note If the function for detecting the remaining ink level is disabled the ink tank in gray is displayed on the LCD when checking the current ink l...

Page 741: ...1752 Cause The ink has run out What to Do Open the ink tank cover and then replace the ink tank Replacing Ink Tanks 741 ...

Page 742: ...nction for detecting the remaining ink level To disable this function press and hold the printer s Stop button for at least 5 seconds and then release it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the in...

Page 743: ...1756 Cause The ink may become insufficient What to Do To perform the next process or to continue the specified process replace the ink tank Replacing Ink Tanks 743 ...

Page 744: ...annot fill ink reserve tank What to Do Check the touch screen remove the ink tank for the affected color and then reinsert it If the inserted ink tank is empty replace it with a new ink tank Replacing Ink Tanks 744 ...

Page 745: ...e Attempted to print on roll unit roll paper but roll unit is not powered on or has been removed What to Do Turn off the power and check the connection with the roll unit Roll Unit Switching Roll Unit Modes 745 ...

Page 746: ...2001 Cause An incompatible device is connected What to Do Check the device connected to the USB flash drive port Only USB flash drive can be connected to this device for direct printing 746 ...

Page 747: ...2002 Cause An incompatible USB hub is connected What to Do If USB flash drive is connected to this device through a USB hub remove the USB hub Connect the USB flash drive directly to this device 747 ...

Page 748: ...age size settings Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Removing Rolls From the Roll Holder Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Stopping printing Tap Cancel on the touch screen or press the Stop button Note To change print settings in Windows select Fit Roll Paper Width in the p...

Page 749: ...moving the Lower Roll from the Roll Unit Removing Rolls From the Roll Holder Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Stopping printing Tap Cancel on the touch screen or press the Stop button Note To change print settings in Windows select Fit Roll Paper Width in the printer driver and set the roll paper width in the dialog box ...

Page 750: ... printer is the wrong size or type What to Do Roll Tap Replace the paper and print on the touch screen or lift up the release lever and replace the paper with paper of the correct size To stop printing tap Cancel or press the Stop button Sheet Lift up the release lever and load paper of the same size and type as the first page To stop printing press the Stop button 750 ...

Page 751: ...3000 Cause The print head has not been calibrated What to Do Print head alignment is recommended Adjusting the Print Head Note This message will appear until Print head alignment is carried out 751 ...

Page 752: ...3001 Cause The print head nozzle is becoming blocked What to Do Check the printed materials If the printed materials are scratched clean the print head Cleaning the Print Head 752 ...

Page 753: ... a media type suitable for Color Calibration but there are no Color Calibration results for that media type and the specified conditions have been met since the last time Common Calibration was carried out The printer is loaded with a media type suitable for Color Calibration but there are no Color Calibration results for that media type and also no Common Calibration results What to Do Carry out ...

Page 754: ...e It is almost time to replace consumables for which service is required What to Do This can used for a little while until the message Part replacement needed appears Contact your Canon dealer for assistance 754 ...

Page 755: ...3201 Cause It is past the recommended time to replace consumables for which service is required What to Do Contact your Canon dealer for assistance 755 ...

Page 756: ...tenance cartridge is almost full What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full Replacing the Maintenance Cartridge 756 ...

Page 757: ...e media information Media Configuration Tool Guide Windows Media Configuration Tool Guide Mac OS To set the Media Configuration Tool to recovery mode open the Media Configuration Tool select this device and then click OK Select and load the media information backup file If you do not have a media information backup file contact a Canon customer service center 757 ...

Page 758: ...Incorrect print data Illegal number of parameters What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 758 ...

Page 759: ...correct print data Required items have been omitted What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 759 ...

Page 760: ...Cause Incorrect print data Data out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 760 ...

Page 761: ...Incorrect print data Resolution value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 761 ...

Page 762: ...rrect print data Compression method value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 762 ...

Page 763: ...rint data Incorrect data formatting color sequence bit count What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 763 ...

Page 764: ...nt data Illegal combination of resolution and image data format What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 764 ...

Page 765: ...3330 Cause Print data may be corrupt What to Do Check the print job 765 ...

Page 766: ...3331 Cause Print results may be abnormal as there is a large volume of print data What to Do Check the print job 766 ...

Page 767: ...3332 Cause Unsupported JPEG data format What to Do Print from a PC 767 ...

Page 768: ...3333 Cause Unsupported JPEG data format What to Do Print from a PC 768 ...

Page 769: ...3334 Cause PDF data is print protected What to Do Open the PDF file in Adobe Acrobat and make sure it can be printed 769 ...

Page 770: ...3335 Cause Corrupt PDF file What to Do Open the PDF file in Adobe Acrobat and check it The file can also be printed from Adobe Acrobat 770 ...

Page 771: ...3336 Cause Fonts were substituted because the fonts in the PDF file are not embedded or installed What to Do Set the fonts used in the PDF file to be embedded and then save again 771 ...

Page 772: ...3340 Cause Print data contains no image processing parameters What to Do Check the print job settings 772 ...

Page 773: ...3341 Cause Print data contains illegal image processing table What to Do Check the print job image processing table 773 ...

Page 774: ...3350 Cause Free space on the personal box on the printer hard disk is less than 1 GB What to Do Delete unneeded jobs stored in personal boxes Deleting Saved Jobs 774 ...

Page 775: ...3351 Cause 100 jobs are stored in the Personal Box What to Do Delete any unneeded jobs saved in the personal box Deleting Saved Jobs 775 ...

Page 776: ... printer hard disk is full so the job will only be printed The print job will not be saved to the hard disk What to Do To save the print job delete any unneeded jobs saved in the personal box Deleting Saved Jobs 776 ...

Page 777: ...rror Check that the address and port numbers of the sending mail server SMTP server are correct in the RemoteUI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 777 ...

Page 778: ...ror Check that the address and port numbers of the receiving mail server POP3 server are correct in the RemoteUI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 778 ...

Page 779: ...uch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in RemoteUI Setting Mail Server Contact the mail server administrator to configure a secure connection SSL to the mail server 779 ...

Page 780: ...uch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in RemoteUI Setting Mail Server Contact the mail server administrator to configure a secure connection SSL to the mail server 780 ...

Page 781: ...miss the error Check that the sending mail server SMTP server is correctly configured in the RemoteUI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 781 ...

Page 782: ...smiss the error Check that the sending account and password are correctly configured in the RemoteUI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 782 ...

Page 783: ...iss the error Check that the receiving mail server POP3 server is correctly configured in the RemoteUI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 783 ...

Page 784: ...miss the error Check that the receiving account and password are correctly configured in the RemoteUI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 784 ...

Page 785: ...the touch screen to dismiss the error Check that the settings on the mail server and the APOP settings on this device match Check this device s APOP settings in RemoteUI Setting Mail Server Contact the mail server administrator for configuring APOP on the mail server 785 ...

Page 786: ...on the touch screen to dismiss the error Check if the RemoteUI mail server settings are correct Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 786 ...

Page 787: ...3424 Cause Sending mail failed What to Do Tap OK on the touch screen to dismiss the error Specify the correct destination mail address and try again 787 ...

Page 788: ...eceived print job for upper roll paper while lower roll paper is in use Received print job for lower roll paper while upper roll paper is in use What to Do Tap OK on the touch screen to dismiss the error Remove the printed matter and then try again 788 ...

Page 789: ...4111 Cause The media type specified is incompatible with this device What to Do Tap OK on the touch screen to dismiss the error Check the media type settings and then try again 789 ...

Page 790: ...ifying paper feed from the roll unit but the roll unit is not set to paper feed What to Do To stop printing tap OK on the touch screen or press the Stop button Check the roll unit settings and then try again Switching Roll Unit Modes 790 ...

Page 791: ...t can be printed borderless 1 Tap Replace the paper and print on the touch screen then remove the roll paper Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Removing Rolls From the Roll Holder 2 Replace the printer paper with paper that can be printed borderless Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the ...

Page 792: ...ving Rolls From the Roll Holder 2 Replace the printer paper with paper that can be printed borderless Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note Because paper expands or contracts depending on the environment of use it may b...

Page 793: ...nted borderless 1 Tap Replace the paper and print on the touch screen then remove the roll paper Removing the Upper Roll from the Printer Removing Rolls From the Roll Holder 2 Replace the printer paper with paper that can be printed borderless Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Printing with a border Tap Print with border on the touch screen Printing with a bord...

Page 794: ... firmly until it is against the roll holder flange Loading Rolls on the Roll Holder Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Stopping printing Tap Cancel on the touch screen to stop printing Note To force the printer to print set Detect paper setting mismatch in the touch screen menu to Do not detect However note that this error may aff...

Page 795: ...o stop printing 2 Check that the printer driver for the printer has been selected and then try again See the media information list for media types compatible with borderless printing Paper Information List Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note To force the printer to print set Detect paper setting mismatch in the touch screen m...

Page 796: ...Stopping printing Tap Cancel on the touch screen to stop printing Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note See the media information list for media types compatible with borderless printing Paper Information List 796 ...

Page 797: ...ift up the release lever and reload the roll paper Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Stopping printing Tap Cancel on the touch screen to stop printing 797 ...

Page 798: ...o stop printing 2 Check that the printer driver for the printer has been selected and then try again See the media information list for media types compatible with borderless printing Paper Information List Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note To force the printer to print set Detect paper setting mismatch in the touch screen m...

Page 799: ...is not specified in the printer driver Roll paper is not wide enough or the paper is out of position What to Do Stopping printing Tap Cancel on the touch screen to stop printing Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled 799 ...

Page 800: ...16 2027 EC16 202A EC16 2038 EC17 2023 EC17 2024 EC17 2028 EC17 2029 EC17 2039 EC1B 2030 EC1B 2031 EC1B 2032 EC1B 2033 EC1C 2034 EC1C 2035 EC1C 2036 EC1C 2037 EC21 2F51 EC21 2F54 EC21 2F57 EC21 2F59 EC21 2F5B EC21 2F5D EC21 2F61 EC21 2F64 EC21 2F66 EC21 2F67 EC21 2F68 EC21 2F6E EC21 2F70 EC21 2F71 EC21 2F72 EC21 2F7D EC22 2F30 EC22 2F47 EC23 260E EC23 260F EC23 2F11 EC23 2F18 EC23 2F32 EC25 2F16 EC...

Page 801: ...hat to Do Press the Stop button to stop printing and then take the following action Cancel the Print job in the job queue Managing Job Queue Deleting or Preempting Other Jobs Delete unneeded jobs stored in personal boxes Deleting Saved Jobs 801 ...

Page 802: ...r hard disk has not been formatted What to Do Tap OK on the touch screen to begin formatting the hard disk When formatting is complete the data on the hard disc will be erased and the printer will automatically restart 802 ...

Page 803: ...ed in the box What to Do Take the actions below Cancel the Print job in the job queue Managing Job Queue Deleting or Preempting Other Jobs Delete unneeded jobs stored in personal boxes Deleting Saved Jobs Note To stop printing press the Stop button 803 ...

Page 804: ...d then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed code EC51 3304 EC51 3306 EC51 3307 EC51 3308 EC51 3309 EC51 330A 804 ...

Page 805: ...per of the width set in the printer driver 1 Tap Replace the paper and print on the touch screen then remove the roll paper Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Removing Rolls From the Roll Holder 2 Replace the paper with paper of the width set in the printer driver Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Low...

Page 806: ...r settings to the media type loaded in the printer and then try again Replacing paper Follow the steps below to match the media type in the printer driver and the media type specified for the printer 1 Tap Cancel on the touch screen to stop printing 2 Load the printer with the media type set in the printer driver and then try again Loading and Printing on Rolls Loading and Printing on Sheets Print...

Page 807: ...paper that can be printed borderless Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Printing begins Note See the media information list for media types compatible with borderless printing Paper Information List Reloading paper Tap Replace the paper and print on the touch screen and then load the paper so that the edges are inside the ...

Page 808: ...inter A foreign object near the output slot is obstructing the cutter blade Follow the steps below to resume printing 1 Open the top cover and remove any foreign objects 2 If There is a job whose printing is not complete Do you want to print this job appears on the touch screen tap Yes Printing will resume starting from the page on which the error occurred Paper not being used under the recommende...

Page 809: ...If this does not apply there may be a cutter blade malfunction Contact your Canon dealer for assistance 809 ...

Page 810: ... paper from the Media Take up Unit Tap OK on the touch screen to dismiss the error Note When printing on light weight paper or with borderless printing if the paper s border becomes ruffled it may come in contact with the roll holder resulting in poor winding If this problem occurs when winding using a 2 inch paper core remove the spacer that is held onto the roll holder flange with 4 hex screws M...

Page 811: ...uch screen to dismiss the error 2 Load paper suitable for Color Calibration See the media information list for suitable paper Paper Information List Make sure the paper in the printer is the same as that in the printer media type settings The printer will not calibrate properly if the loaded paper and media type settings are not the same 811 ...

Page 812: ...4925 Cause The performance of some internal printer sensors may be affected What to Do Tap OK on the touch screen to stop Color Calibration Contact your Canon dealer for assistance 812 ...

Page 813: ...e is not suitable for Color Calibration What to Do Tap OK on the touch screen to stop Color Calibration Load a paper size suitable for Color Calibration and then repeat Color Calibration Managing Colors Performing Color Calibration 813 ...

Page 814: ...nction The test pattern was printed too faintly What to Do Tap OK on the touch screen to dismiss the error and then take the following actions Load unused paper suitable for Color Calibration Make adjustments to ensure that the printer is not exposed to strong light Print a nozzle check pattern to check the print head status If the pattern has gaps or horizontal white lines the print head nozzle i...

Page 815: ...e sensors to malfunction The test pattern was printed too faintly What to Do Tap OK on the touch screen to dismiss the error and then take the following actions Load unused paper Make adjustments to ensure that the printer is not exposed to strong light Print a nozzle check pattern to check the print head status If the pattern has gaps or horizontal white lines the print head nozzle is blocked Cle...

Page 816: ...e the printer is loaded with very transparent film type paper What to Do Tap OK on the touch screen to dismiss the error We recommend calibrating the print head with a frequently used non film paper Automatic Adjustment to Straighten Lines and Colors 816 ...

Page 817: ...t head alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head Cleaning the Print Head 4 Repeat Print head alignment Automatic Adjustment to Straighten Lines and Colors 817 ...

Page 818: ...t head alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head Cleaning the Print Head 4 Repeat Print head alignment Automatic Adjustment to Straighten Lines and Colors 818 ...

Page 819: ...t head alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head Cleaning the Print Head 4 Repeat Print head alignment Automatic Adjustment to Straighten Lines and Colors 819 ...

Page 820: ...4950 Cause WPS Push button method connection failed What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again 820 ...

Page 821: ...4951 Cause AOSS BUFFALO connection failed What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again 821 ...

Page 822: ...4952 Cause Failed to connect to the wireless LAN router What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again 822 ...

Page 823: ...4953 Cause Failed to acquire IP address What to Do Check the information that appears on the touch screen and then try connecting again 823 ...

Page 824: ...4954 Cause Failed to set up wireless LAN using Cableless setup What to Do Tap OK on the touch screen to dismiss the error and then configure the settings again 824 ...

Page 825: ...55 Cause IPv4 IPv6 settings were changed but Wired LAN and Wireless LAN are set to Disable What to Do On the touch screen tap OK to dismiss the error and then set Wired LAN and Wireless LAN to Enable 825 ...

Page 826: ...but they cannot be changed for the following reasons Printer is operating Printer currently being configured using RemoteUI What to Do Tap OK on the touch screen to dismiss the error exit other processes and then configure the settings again 826 ...

Page 827: ...4957 Cause Raku Raku WLAN Start NEC connection failed What to Do Tap OK on the touch screen to dismiss the error and try connecting again 827 ...

Page 828: ...rect connection failed It is also possible that a Direct connection request was made but a connection could not be established What to Do Tap OK on the touch screen to dismiss the error and try connecting again 828 ...

Page 829: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC03 4061 829 ...

Page 830: ...he power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC21 2F76 EC21 2F77 EC21 2F78 830 ...

Page 831: ...code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC33 4020 EC33 4021 EC33 4022 EC33 4023 EC33 4024 EC33 4025 EC33 4026 EC33 4028 EC33 4029 EC33 402A EC33 402B EC33 402D 831 ...

Page 832: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC3F 402F 832 ...

Page 833: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC22 4001 833 ...

Page 834: ... a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC25 4001 EC41 4001 EC43 4001 EC44 4001 EC45 4001 EC47 4001 834 ...

Page 835: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC48 4001 835 ...

Page 836: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC31 4001 836 ...

Page 837: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC56 2FE0 837 ...

Page 838: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC57 404F 838 ...

Page 839: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC57 4040 839 ...

Page 840: ...code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC07 4060 EC51 4041 EC51 4042 EC51 4045 EC51 4046 EC51 4047 EC51 404C EC51 404D EC51 404E EC51 4070 EC51 4071 EC51 4072 840 ...

Page 841: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3000 841 ...

Page 842: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3001 842 ...

Page 843: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3006 843 ...

Page 844: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3002 844 ...

Page 845: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3003 845 ...

Page 846: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3004 846 ...

Page 847: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3005 847 ...

Page 848: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3100 848 ...

Page 849: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3101 849 ...

Page 850: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3102 850 ...

Page 851: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3103 851 ...

Page 852: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3104 852 ...

Page 853: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3105 853 ...

Page 854: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3106 854 ...

Page 855: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3107 855 ...

Page 856: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3108 856 ...

Page 857: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3109 857 ...

Page 858: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3110 858 ...

Page 859: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC54 401A 859 ...

Page 860: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC54 405A 860 ...

Page 861: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC54 405B 861 ...

Page 862: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5001 862 ...

Page 863: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5002 863 ...

Page 864: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5003 864 ...

Page 865: ...What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC24 4049 EC24 404A EC24 404B 865 ...

Page 866: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 2F07 866 ...

Page 867: ...rred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC52 4038 EC52 4039 867 ...

Page 868: ...rred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC03 403A EC03 403B 868 ...

Page 869: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC32 4001 869 ...

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