Canon Pro-1000 series, Online Manual, Page: 704 / 858

1062
Cause
Page Size setting does not match size of loaded paper.
What to Do
Press the printer's OK button to clear the error.
Take the corresponding actions below.
• For Windows:
Check the Page Size setting in Page Setup sheet of the printer driver and load paper that is the same
size as the setting and retry printing.
If this error occurs even you load paper of the same size as the setting, set the printer not to detect
the width of the paper using the printer driver.
To set the printer not to detect the width of the paper, open the printer driver setup window, and in
Custom Settings under Maintenance sheet, select Disable paper width detection when printing
from computer check box, and then click OK .
* Clear Disable paper width detection when printing from computer check box again once
printing is complete, and then click OK .
• For Mac OS:
Check Paper Size setting in the Page Setup dialog and load paper that is the same size as the setting
and retry printing.
If this error occurs even you load paper of the same size as the setting, set the printer not to detect
the width of the paper using the Canon IJ Printer Utility.
To set the printer not to detect the width of the paper, open the Canon IJ Printer Utility, select Custom
Settings in the pop-up menu, select Disable paper width detection when printing from computer
check box, and then click Apply .
* Clear the Disable paper width detection when printing from computer check box again once
printing is complete, and then click Apply .
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