Canon Pro-1000 series, Online Manual, Page: 585 / 858

Check 3: Cannot Find Printer on Check Printer Settings Screen
During Wireless LAN Setup (Windows)
Is printer connected to wireless router?
Use the icon on the LCD to make sure the printer is connected to the wireless router.
If icon is displayed:
• Checking wireless router settings
The printer and wireless router should be connected using 2.4 GHz bandwidth. Make sure the
wireless router the printer is connected to is configured to use 2.4 GHz bandwidth.
Check the SSID of the wireless router for the printer on the LCD.
Select Various settings on the HOME screen and select Device settings > LAN settings > Confirm
LAN settings > WLAN setting list .
For more on the wireless router, refer to the instruction manual supplied with the wireless router or
contact its manufacturer.
• Checking wireless router location
After checking the wireless router setting, make sure the printer is not placed far away from the
wireless router.
Place the wireless router and printer where there are no obstacles between them. Wireless
communication between different rooms or floors is generally poor. Wireless communication can be
impeded by building materials containing metal or concrete. If the printer cannot communicate with
the computer over a wireless LAN due to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth
as a wireless router is nearby, it may cause interference. Place the wireless router as far away from
interference sources as possible.
After taking measures above, click Redetect on the Check Printer Settings screen to redetect the
printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
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