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Canon PIXMA TS3160, Online Manual

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Canon PIXMA TS3160 Online Manual Download Page 71

Step3

 Clean the print head.

From the printer

Cleaning the Print Head

From the computer

• For Windows:

Cleaning the Print Heads

• For Mac OS:

Cleaning the Print Heads

After cleaning the print head, print and examine the nozzle check pattern:   

Step1

If the problem is not resolved after performing from step 1 to step 3 twice:

Step4

 Clean the print head deeply.

From the printer

Deep Print Head Cleaning

From the computer

• For Windows:

Cleaning the Print Heads

• For Mac OS:

Cleaning the Print Heads

If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.

If the problem is still not resolved:

Step5

 Replace the FINE cartridge.

Replacing a FINE Cartridge

Note

• If the problem is still not resolved after replacing the FINE cartridge, contact your nearest Canon

service center to request a repair.

When the Print Results Are Not Even such as the Ruled Lines Are
Misaligned:

Step

 Align the print head.

From the printer

Aligning the Print Head

71

Summary of Contents for PIXMA TS3160

Page 1: ...ual Basic Operation Network Handling Paper Originals FINE Cartridges etc Maintenance Overview of the Machine Information about Paper Printing Copying Scanning Frequently Asked Questions List of Suppor...

Page 2: ...Another Computer via LAN Changing from USB to LAN Connection 42 Printing Network Settings 43 Changing Wireless LAN Connection Method 47 Handling Paper Originals FINE Cartridges etc 48 Loading Paper 49...

Page 3: ...tom Plate Cleaning 89 Overview 91 Safety 92 Safety Precautions 93 Regulatory Information 94 WEEE EU EEA 97 Handling Precautions 107 Legal Restrictions on Scanning Copying 108 Printer Handling Precauti...

Page 4: ...144 Unsupported Media Types 145 Handling Paper 146 Printing 147 Printing from Computer 148 Printing from Application Software AirPrint 149 Printing Using AirPrint 150 Adding AirPrint Printer 152 How...

Page 5: ...work Connection 193 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Printer s Wireless LAN Settings 194 Cannot Find Printer on Check Printer Settings Sc...

Page 6: ...ems Mac OS 238 Scanning Problems 239 Scanner Does Not Work 240 Scanner Driver Does Not Start 241 Mechanical Problems 242 Power Does Not Come On 243 Power Shuts Off By Itself 244 USB Connection Problem...

Page 7: ...1401 275 1430 276 1485 277 1682 278 1686 279 1688 280 168A 281 1700 282 1890 283 2900 284 2901 285 4102 286 4103 287 5011 288 5012 289 5100 290 5200 291 5B00 292 6000 293...

Page 8: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 8...

Page 9: ...personal injury or material damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information To avoid damage and i...

Page 10: ...ws For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace ri...

Page 11: ...and or other countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use in source and binar...

Page 12: ...indicated by a copyright notice that is included in or attached to the work an example is provided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is...

Page 13: ...excluding those notices that do not pertain to any part of the Derivative Works and 4 If the Work includes a NOTICE text file as part of its distribution then any Derivative Works that You distribute...

Page 14: ...such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmles...

Page 15: ...bridge Broadband Ltd copyright notice BSD Portions of this code are copyright c 2001 2003 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without...

Page 16: ...S OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWA...

Page 17: ...CIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY O...

Page 18: ...DISCLAIMED IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GO...

Page 19: ...in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the na...

Page 20: ...distribute this software for any purpose without fee is hereby granted provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this s...

Page 21: ...pplies only to products supporting Wi Fi c 2009 2013 by Jeff Mott All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the fol...

Page 22: ...Basic Operation Printing Photos from a Computer Printing Photos from a Smartphone Tablet Copying 22...

Page 23: ...ibes how to print photos with My Image Garden 1 Open the paper support A 2 Pull out the paper output tray B and the output tray extension C 3 Load paper vertically WITH THE PRINT SIDE FACING YOU 4 Adj...

Page 24: ...ng paper on the rear tray the Paper status and the current paper size flash on the LCD 5 Press Paper Select button E to select a paper size according to the paper loaded on the rear tray and press OK...

Page 25: ...icon G in Quick Menu The Guide Menu screen is displayed Note The number and types of icons displayed vary depending on your region the registered printer scanner and the installed applications 7 Clic...

Page 26: ...o select two or more photos at a time click photos while pressing the Ctrl key For Mac OS To select two or more photos at a time click photos while pressing the command key 10 Click Print K 11 Specify...

Page 27: ...lets you use images on your computer such as photos taken with a digital camera in a number of ways For Windows My Image Garden Guide For Mac OS My Image Garden Guide If your printer is not displayed...

Page 28: ...how to download Canon PRINT Inkjet SELPHY see below Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY 1 Open the paper support A 2 Pull out the paper output tray B and the outpu...

Page 29: ...ng paper on the rear tray the Paper status and the current paper size flash on the LCD 5 Press Paper Select button E to select a paper size according to the paper loaded on the rear tray and press OK...

Page 30: ...one tablet 7 Select Photo Print on Canon PRINT Inkjet SELPHY The list of photos saved on your smartphone tablet is displayed 8 Select a photo You can also select multiple photos at once 9 Specify the...

Page 31: ...originals and copy them to plain paper 1 Open the paper support A 2 Pull out the paper output tray B and the output tray extension C 3 Load paper vertically WITH THE PRINT SIDE FACING YOU 4 Adjust the...

Page 32: ...ng paper on the rear tray the Paper status and the current paper size flash on the LCD 5 Press Paper Select button E to select a paper size according to the paper loaded on the rear tray and press OK...

Page 33: ...6 Open the document cover G 7 Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark H 8 Close the document cover 9 Press the Black button I or Color button J 33...

Page 34: ...Important Do not open the document cover until copying is complete Note Your printer is equipped with many other convenient copy features Copying 34...

Page 35: ...ss router to the printer that is in the Wireless Direct the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data con...

Page 36: ...ttings Windows For Windows you can perform network settings using IJ Network Device Setup Utility IJ Network Device Setup Utility Windows Diagnosing and Repairing Network Settings Windows Mac OS You c...

Page 37: ...ile the setting is changed Do not proceed to the next screen of this guide until setup is complete For office use consult your network administrator Note that if you connect to a network with no secur...

Page 38: ...hen configure settings again Devices connected to the printer using Wireless Direct cannot communicate with each other Firmware updates for the printer are not available while using Wireless Direct Wh...

Page 39: ...ion Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Changing Wireless LAN Connec...

Page 40: ...ut setting 15 minutes Enable disable Bonjour Enable Service name Canon TS3100 series LPR protocol setting Enable RAW protocol Enable LLMNR Active PictBridge communication Enable XX represents alphanum...

Page 41: ...printer from the results For Mac OS The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer nam...

Page 42: ...Windows To add a computer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or from the web page For Mac OS To connect an additional compu...

Page 43: ...on Setting 1 Product Information Product information 1 1 Product Name Product name XXXXXXXX 1 2 ROM Version ROM version XXXXXXXX 1 3 Serial Number Serial number XXXXXXXX 2 Network Diagnostics Network...

Page 44: ...efix length XXX 3 2 18 Stateless Address1 Stateless address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 19 Stateless Prefix Length1 Stateless prefix length 1 XXX 3 2 20 Stateless Address2 Stateless...

Page 45: ...ion Encryption method AES 3 3 7 Authentication Authentication method WPA2 PSK 3 3 8 TCP IPv4 TCP IPv4 Enable 3 3 9 IP Address IP address XXX XXX XXX XXX 3 3 10 Subnet Mask Subnet mask XXX XXX XXX XXX...

Page 46: ...omatically Auto Manual 5 15 Primary Server Primary server ad dress XXX XXX XXX XXX 5 16 Secondary Server Secondary server ad dress XXX XXX XXX XXX 5 17 Proxy Server Proxy server setting Enable Disable...

Page 47: ...settings on the Network Settings screen on IJ Network Device Setup Utility Important Before you perform settings using IJ Network Device Setup Utility turn on Easy wireless connect mode on the printe...

Page 48: ...Handling Paper Originals FINE Cartridges etc Loading Paper Loading Originals Replacing a FINE Cartridge 48...

Page 49: ...Loading Paper Loading Plain Paper Photo Paper 49...

Page 50: ...ior WOP111 Canon Oc Office Colour Paper SAT213 For the page size and paper weight you can use for this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled fla...

Page 51: ...y extension C 3 Load paper vertically against the far right of the rear tray WITH THE PRINT SIDE FACING YOU 4 Adjust the paper guide D with the paper left side Do not slide the paper guide too hard ag...

Page 52: ...ientation E Loading paper in the landscape orientation C can cause paper jams Note Do not load sheets of paper higher than the load limit mark G After loading paper on the rear tray the Paper status a...

Page 53: ...t settings how ink is used and sprayed distance from nozzles etc that allow you to print to that type with optimal image quality The wrong paper settings may cause poor printout color quality or scrat...

Page 54: ...and an error code are displayed if these settings do not match to prevent incorrect printing When the error message and the error code are displayed check and correct the paper settings 54...

Page 55: ...Loading Originals Loading Originals on the Platen Glass Supported Originals 55...

Page 56: ...e to observe the following when loading the original on the platen glass Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any objects wei...

Page 57: ...2 Close the document cover gently Important After loading the original on the platen glass be sure to close the document cover before starting to copy or scan 57...

Page 58: ...pported Originals Item Details Types of originals Text document magazine or newspaper Printed photo postcard business card or disc BD DVD CD etc Size width x height Max 8 5 x 11 7 inches 216 x 297 mm...

Page 59: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status with the Ink Lamps on the Operation Panel Ink Tips 59...

Page 60: ...og Furthermore with such a FINE cartridge the printer will not be able to inform you when to replace the FINE cartridge properly Once a FINE cartridge has been installed do not remove it from the prin...

Page 61: ...ves to the replacement position Caution Do not hold the FINE cartridge holder to stop or move it forcibly Do not touch the FINE cartridge holder until it stops completely Important The inside of the p...

Page 62: ...id staining of clothing or the surrounding area Discard the empty FINE cartridge according to the local laws and regulations regarding disposal of consumables 5 Prepare a new FINE cartridge 1 Take a n...

Page 63: ...nd regulations regarding disposal of consumables Do not touch the electrical contacts or print head nozzle on a FINE cartridge The printer may not print properly if you touch them 6 Install the FINE c...

Page 64: ...2 Push the FINE cartridge in and up firmly until it snaps into place Important Check if the FINE cartridge is installed correctly 64...

Page 65: ...propriate action An Error Occurs The printer may make noise during operation 8 Adjust the print head position Aligning the Print Head After replacing the FINE cartridge align the print head Note When...

Page 66: ...code and take appropriate action An Error Occurs In the copy standby mode you can check the ink status with the Color Ink lamp and Black Ink lamp All the lamps on the operation panel are shown lit in...

Page 67: ...ty The printer has the function to automatically clean the ink jet nozzles to prevent clogging In the cleaning procedure used ink for nozzle cleaning is limited to a small amount Does black and white...

Page 68: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Performing Maintenance Functions from Your Computer Mac OS Cleaning 68...

Page 69: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 69...

Page 70: ...placing Procedure Also check if the protective tape on the bottom of the FINE cartridge is removed If the Alarm lamp lights or flashes see An Error Occurs For Windows increasing the print quality in t...

Page 71: ...leaning From the computer For Windows Cleaning the Print Heads For Mac OS Cleaning the Print Heads If the problem is not resolved turn off the power and clean the print head deeply again after 24 hour...

Page 72: ...From the computer For Windows Adjusting Print Head Position For Mac OS Adjusting Print Head Position 72...

Page 73: ...Load a sheet of A4 or Letter sized plain paper on the rear tray After loading paper on the rear tray the Paper status and the current paper size flash on the LCD Press the Paper Select button to selec...

Page 74: ...ern B If there are missing lines in the pattern A Cleaning the print head is required C Good D Bad lines are missing If there are horizontal white streaks in the pattern B Cleaning the print head is r...

Page 75: ...2 Press the Setup button until 2 appears on the LCD 3 Press the Black button or the Color button The printer starts cleaning the print head The cleaning will be complete when the ON lamp lights after...

Page 76: ...the print head deeply The cleaning will be complete when the ON lamp lights after flashing Do not perform any other operations until the printer completes the deep cleaning of the print head This take...

Page 77: ...ycled paper Be sure to use paper that is white and clean on both sides 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper on the rear tray After loading paper on...

Page 78: ...If the print head alignment sheet was not printed correctly press the Stop button then redo this procedure from the beginning 6 Load the print head alignment sheet on the platen glass Load the print...

Page 79: ...laten glass until adjusting the print head position is complete If adjusting the print head position has failed the Alarm lamp flashes Press the OK button to release the error then take appropriate ac...

Page 80: ...Performing Maintenance Functions from Your Computer Mac OS Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer 80...

Page 81: ...pplies 3 Click Show Printer Webpage in General tab Remote UI starts Note The password may have to be entered after Remote UI starts In such a case enter the password and click OK In case you do not kn...

Page 82: ...ing tape will hinder ink output Did you install the ink cartridges in their correct positions 3 Execute cleaning Make sure that the printer is on and then click Yes Print head cleaning starts 4 Comple...

Page 83: ...t the printer is on and then click Yes Print head deep cleaning starts 4 Complete deep cleaning Next the message for nozzle check pattern printing is displayed 5 Check the results To check whether the...

Page 84: ...sage appears 3 Load paper in printer In the rear tray load 1 sheet of plain A4 sized or Letter sized paper 4 Run head position adjustment Check that the printer power is on and then click Yes Head ali...

Page 85: ...the ink status appears as an illustration Estimated ink levels You can check the types and levels of ink When ink levels are running low or an error occurs because there is no ink a notification icon...

Page 86: ...Cleaning Cleaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning 86...

Page 87: ...sheet of A4 or Letter sized plain paper or cleaning sheet available on the market on the rear tray After loading paper on the rear tray the Paper status and the current paper size flash on the LCD Pre...

Page 88: ...the paper feed rollers turn on the power then clean the paper feed rollers again If the problem is not resolved after cleaning the paper feed rollers contact your nearest Canon service center to reque...

Page 89: ...tray with the open side facing you 3 Pull out the paper output tray and the output tray extension 3 Press the Setup button until 8 appears on the LCD 4 Press the Black button or the Color button The...

Page 90: ...90...

Page 91: ...Handling Precautions Transporting Your Printer When repairing lending or disposing of the printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply Indication of LC...

Page 92: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 92...

Page 93: ...of the printer may cause injury For the printer s weight refer to the Specifications Do not place any object on the printer Especially do not place metal objects paper clips staples etc or containers...

Page 94: ...te the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the...

Page 95: ...CNR 102 de l IC Cet quipement doit tre install et utilis en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps l exception des extr mit s mains poignets pieds et chevilles...

Page 96: ...96...

Page 97: ...d Elektronik Altger te 2012 19 EU und nationalen Gesetzen nicht ber den Hausm ll entsorgt werden darf Dieses Produkt muss bei einer daf r vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch...

Page 98: ...el voorkomen in elektrische en elektronische apparatuur EEA Bovendien werkt u door een juiste afvoer van dit product mee aan het effectieve gebruik van natuurlijke hulpbronnen Voor meer informatie ove...

Page 99: ...de deixalles dom stiques de la vostra localitat Per a m s informaci sobre la devoluci i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per Unione Europea e SEE Norvegia Islanda...

Page 100: ...tos REEE v a www canon europe com weee G lder kun i Europ iske Union og E S Norge Island og Liechtenstein Dette symbol angiver at det p g ldende produkt ikke m bortskaffes sammen med dagrenovation jf...

Page 101: ...eva direktiivi SER direktiivi 2012 19 EU sek kansallinen lains d nt kielt v t tuotteen h vitt misen talousj tteen mukana Tuote on viet v asianmukaiseen ker yspisteeseen esimerkiksi kodinkoneliikkeesee...

Page 102: ...n l tky Va e spolupr ce na spr vn likvidaci tohoto v robku sou asn napom e efektivn mu vyu v n p rodn ch zdroj Dal informace o m stech sb ru va eho odpadn ho za zen k recyklaci v m sd l m stn ad va o...

Page 103: ...pre t ty Eur pskej nie a EHP N rsko Island a Lichten tajnsko Tento symbol znamen e pod a Smernice 2012 19 E o odpade z elektrick ch a elektronick ch zariaden OEEZ a pod a platnej legislat vy Slovenske...

Page 104: ...ei sazinieties ar viet jo pa vald bu atkritumu sav k anas atbild go dienestu pilnvarotu EEIA strukt ru vai sadz ves atkritumu apsaimnieko anas iest di Lai sa emtu pla ku inform ciju par elektrisko un...

Page 105: ...pean i EEA Norvegia Islanda i Liechtenstein Acest simbol indic faptul c acest produs nu trebuie aruncat o dat cu reziduurile menajere n conformitate cu Directiva DEEE Directiva privind de eurile de ec...

Page 106: ...kom uredu komunalnoj slu bi odobrenom WEEE programu ili slu bi za odlaganje ku nog otpada Ostale informacije o vra anju i recikliranju WEEE proizvoda potra ite na www canon europe com weee Korisnici u...

Page 107: ...Canceling Print Jobs Storing Printed Images Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When repairing lending or disposing of the printer Keeping Pr...

Page 108: ...of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certifi...

Page 109: ...any object on the document cover Do not place any object on the document cover It will fall into the rear tray when the document cover is opened and cause the printer to malfunction Also place the pri...

Page 110: ...transport of the printer have its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the printer off 2 Confirm that the ON lamp i...

Page 111: ...stored in the printer When sending the printer for repair lending or transferring the printer to another person or disposing of the printer please be sure to follow the steps below in order to delete...

Page 112: ...press the ON button to turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned o...

Page 113: ...Main Components and Their Use Main Components Power Supply Indication of LCD 113...

Page 114: ...Main Components Front View Rear View Inside View Operation Panel 114...

Page 115: ...here Two or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Plain Paper Photo Paper 5 cover Open to replace the FINE car...

Page 116: ...8 operation panel Use to change the settings of the printer or to operate it Operation Panel 9 platen glass Load an original here 116...

Page 117: ...supplied power cord 2 USB port Plug in the USB cable to connect the printer with a computer Important Do not touch the metal casing Do not plug in or unplug the USB cable while the printer is printing...

Page 118: ...should be installed into the left slot and the black FINE cartridge should be installed into the right slot Note For details on replacing a FINE cartridge see Replacing a FINE Cartridge Important The...

Page 119: ...reless Direct 5 Information button Starts printing network settings information 6 Setup button Select a menu to perform printer maintenance and to change printer settings Pressing this button repeated...

Page 120: ...job in progress Holding this button down lets you select maintenance options or printer settings 13 Black button Starts black white copying You can also press this button to finalize your selection f...

Page 121: ...Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 121...

Page 122: ...r is on Note It may take a while for the printer to start printing immediately after you turn on the printer The LCD will turn off if the printer is not operated for about 10 minutes To restore the di...

Page 123: ...urs You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network This feature is set to off by default For de...

Page 124: ...omatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This is the default setting For details on the auto power off feature see below Fro...

Page 125: ...cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the pow...

Page 126: ...he ON lamp is off Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the print...

Page 127: ...r Signal strength 50 or less The problem such as the printer cannot print may occur Place the printer near the wireless router Wireless LAN is enabled but the printer is not connected to the wireless...

Page 128: ...7 Paper size Displays the current paper size The paper size also flashes while you select the paper size after pressing the Paper Select button 128...

Page 129: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer Mac OS Changing Settings from Operation Panel 129...

Page 130: ...Changing Printer Settings from Your Computer Mac OS Managing the Printer Power Changing the Printer Operation Mode 130...

Page 131: ...n function automatically turns on the printer when data is received 1 Selecting Device settings from Remote UI 2 Click Energy saving settings 3 Complete the following settings Auto power off Specify t...

Page 132: ...the paper settings set in the Print dialog differs from the paper information registered to the printer Ink drying wait time You can set the length of the printer rest time until printing of the next...

Page 133: ...Changing Settings from Operation Panel Quiet setting Turning on off Printer Automatically Initializing Printer Settings Switching Disabling Wireless Connection Function 133...

Page 134: ...e Color button To disable the function press the Black button Important Operating speed may be reduced compared to when the quiet mode is not selected Note You can set the quiet mode from the operatio...

Page 135: ...rinting operation from a computer over network may become impossible To use the printer over network perform setup according to the instructions on our website Follow the procedure below to initialize...

Page 136: ...nnection Function Follow the procedure below to switch the wireless connection function or to disable it 1 Make sure that the printer is turned on 2 Press the Network button 3 Make sure that the icon...

Page 137: ...Print width 8 inches 203 2 mm Printable area Borderless printing Top Bottom Left Right margin 0 0 inch 0 0 mm Standard printing Top margin Square size 0 24 inches 6 0 mm Other sizes 0 12 inches 3 0 m...

Page 138: ...Paper Support and Paper Output Tray retracted Weight Approx 8 5 lb Approx 3 9 kg With the FINE Cartridges installed Canon FINE Cartridge Total 1280 nozzles BK 320 nozzles C M Y each 320 nozzles Copy S...

Page 139: ...ration password Minimum System Requirements Conform to the operating system s requirements when higher than those given here Windows Operating System Windows 10 Windows 8 1 Windows 7 SP1 Note Operatio...

Page 140: ...on is required to use Easy WebPrint EX and all the user s guide Easy WebPrint EX Internet Explorer 8 9 10 and 11 for Windows is required Windows Some functions may not be available with Windows Media...

Page 141: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 141...

Page 142: ...number Instead purchase paper by name Paper for printing documents Canon Red Label Superior WOP111 Canon Oc Office Colour Paper SAT213 Paper for printing photos Glossy Photo Paper Everyday Use GP 501...

Page 143: ...s Special page sizes must be within the following limits Minimum size 3 50 x 5 00 inches 89 0 x 127 0 mm Maximum size 8 50 x 26 61 inches 215 9 x 676 0 mm Paper Weight You can use paper in the followi...

Page 144: ...cm 20 sheets 2 Photo Paper Plus Glossy II PP 201 1 5 x 7 13 x 18 cm Square 5 x 5 127 x 127 mm 10 sheets 4 x 6 10 x 15 cm 20 sheets 2 Photo Paper Plus Glossy II PP 301 1 5 x 7 13 x 18 cm Square 5 x 5...

Page 145: ...s too thick plain paper weighing more than 28 lb 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper...

Page 146: ...the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the...

Page 147: ...Printing Printing from Computer Printing from Smartphone Tablet Printing from Digital Camera Paper Settings 147...

Page 148: ...Printing from Computer Printing from Application Software Windows Printer Driver Printing from Application Software AirPrint Printing Using Canon Application Software Printing Using a Web Service 148...

Page 149: ...rinting Using AirPrint Basic Adding AirPrint Printer How to Open AirPrint Printer Settings Screen Display the Printing Status Screen Deleting the Undesired Print Job Removing AirPrint Printer That Is...

Page 150: ...automatically turns itself on when receiving a print job 2 Load paper in printer 3 Start printing from your application software The Print dialog opens 4 Select printer Select your model from the Prin...

Page 151: ...r to Mac OS help 6 Click Print When you execute printing the printer prints according to the specified settings Note It can take the wireless LAN a few minutes to get connected after the printer turns...

Page 152: ...ote It may take a little time for the name of your printer to appear 2 Select the printer Select the printer listed as Bonjour Multifunction Note Check the following if printer does not appear Printer...

Page 153: ...ge Setup Dialog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software The Page Setup dialog opens Opening the Print Dialo...

Page 154: ...ent to the printer Open System Preferences and select Printers Scanners To display the printing status screen select the name of your printer model from the printer list and then click Open Print Queu...

Page 155: ...emaining Delete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners 2 Select your model and then click Open Print Queue The print status ch...

Page 156: ...inter and PC You cannot remove the AirPrint printer if not logged in as the administrator For information about an administrative user refer to the user s manual for the Mac OS 1 Open System Preferenc...

Page 157: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android Printing from Windows 10 Mobile Device Printing Scanning with Wireless Direct 157...

Page 158: ...version of iOS Requirement The iOS device and the printer must be connected to the same network over a LAN Printing with AirPrint from iOS Device 1 Check that printer power is on Note If Auto power on...

Page 159: ...our model name from Printer on Printer Options Important Because some applications do not support AirPrint Printer Options may not be displayed If an application does not let you use printer options y...

Page 160: ...s when using AirPrint An error may occur if the paper size set in the print dialog is different from the paper size set on the printer For instructions on what to do if an error occurs see Paper Setti...

Page 161: ...printer Use Stop button to cancel the print job From iOS device Click the Home button in the iOS device twice to switch to multitask mode swipe towards the right to display Print Center then tap on i...

Page 162: ...n connect up to 5 devices to the printer at the same time Check the usage restrictions and switch the printer to the Wireless Direct Restrictions Preparing for Wireless Direct Change settings below to...

Page 163: ...cted to the printer Note You can check the printer s password by printing the network setting information Printing Network Settings Depending on the device you are using entering the password is requi...

Page 164: ...Bridge Wireless LAN compliant device the smartphone or the tablet and when you print from the computer Default Setting for Displaying the Error Code which Prevents Misprinting Media type is set depend...

Page 165: ...etting for printing A5 Paper size setting set to the printer A4 When you start printing an error code appears on the LCD Select one of the operations below Printing by paper size setting for printing...

Page 166: ...Prevents Misprinting When you print from the PictBridge Wireless LAN compliant device the smartphone or the tablet The error code which prevents misprinting is enabled by default To change the display...

Page 167: ...Copying Making Copies on Plain Paper Basics Copying on Photo Paper Copying Using Smartphone or Tablet 167...

Page 168: ...hing to lit the printer starts copying Remove the original on the platen glass after copying is complete To make multiple copies Press the Color button or the Black button repeatedly according to the...

Page 169: ...per The original is copied on plain paper with borders Print Quality For the print quality of copying you can select either Standard mode or Draft mode speed priority Standard mode The quality is give...

Page 170: ...t display changes from flashing to lit the printer starts copying Remove the original on the platen glass after copying is complete To make multiple copies Press the Color button or the Black button r...

Page 171: ...reducing enlarging to fit the paper size of photo paper The original is copied on photo paper without borders If you copy the rectangular original on the square size paper it will be copied with miss...

Page 172: ...Scanning Scanning from Computer Windows Scanning from Computer AirPrint Scanning Using Smartphone Tablet 172...

Page 173: ...Print Scanning According to Item Type or Purpose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Scanning Tips Positioning Originals S...

Page 174: ...tem Type or Purpose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Important Available functions and settings vary depending on your...

Page 175: ...agazine for better readability and Photo is best suited for scanning photos Note For details on the IJ Scan Utility Lite main screen see IJ Scan Utility Lite Main Screen Save Scanned Images Automatica...

Page 176: ...Note To set the applications to integrate with see Settings Dialog 176...

Page 177: ...tish background Items printed on white paper hand written text business cards and other unclear items Thin items Thick items When scanning two or more documents from the ADF place documents of the sam...

Page 178: ...Scanning Multiple Documents at One Time from the ADF Auto Document Feeder 178...

Page 179: ...lity Lite 3 To specify the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog Note Once settings are made in the Settings dialog the same settings can...

Page 180: ...Scanning Tips Positioning Originals Scanning from Computer 180...

Page 181: ...the item type and size does not appear When scanning by specifying the paper size align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut...

Page 182: ...ace up to 12 items Positions of slanted items 10 degrees or less are cor rected automatically Important For the portions in which items cannot be scan ned click Home to return to the top page of the O...

Page 183: ...of documents Insert the documents face up until a beep sounds To scan both sides of the documents place the documents face up Note When scanning duplex documents place the front sides facing up They...

Page 184: ...Scanning Using Smartphone Tablet Using PIXMA MAXIFY Cloud Link Printing Scanning with Wireless Direct 184...

Page 185: ...annot Install MP Drivers Windows An Error Occurs Message Support Code Appears Frequently Asked Questions Examples of Problems Printer Does Not Work Power Does Not Come On Power Shuts Off By Itself LCD...

Page 186: ...nnot Install MP Drivers Windows Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows Updating MP Drivers in Network Environment Windows Error or Message Appears An Error Oc...

Page 187: ...ot Be Used After Replacing Wireless Router or Changing Its Settings Cannot Access to Internet on Wireless LAN from Communication Device Connecting Printer and Wireless Router Using Easy wireless conne...

Page 188: ...ireless Direct Cannot Print or Connect Printer Suddenly Cannot Be Used Cannot Access to Internet on Wireless LAN from Communication Device Cannot Print or Connect LAN Setting Tips Changing LAN Setting...

Page 189: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 189...

Page 190: ...work While performing printer setup Cannot Find Printer on Check Printer Settings Screen During Setup Windows Cannot Proceed beyond Printer Connection Screen While using printer Cannot Find Printer wh...

Page 191: ...s Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking PC Network Connection Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup W...

Page 192: ...rinter and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to re...

Page 193: ...ttings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and netw...

Page 194: ...allow wireless communication Make sure the icon is displayed on the LCD If icon is not displayed The printer is not set to allow wireless communication Turn on wireless communication on the printer I...

Page 195: ...tween them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer cannot com...

Page 196: ...nufacturer After taking measures above click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up n...

Page 197: ...ake sure whether printer s IP address is not used for another device To check the printer s IP address print out the network settings information Printing Network Settings If the IP address is not spe...

Page 198: ...the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communic...

Page 199: ...r see the instruction manual supplied with the wireless router or contact the manufacturer In addition make sure the wireless router you are using is configured to use 2 4 GHz bandwidth Important Depe...

Page 200: ...e USB cable Check2 Follow procedure below to connect printer and computer again Important For Mac OS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon locked is...

Page 201: ...t installation has not been completed appears click Abort on displayed screen and finish setup If the Connection failed screen appears 1 Click Next 2 Click Next on displayed screen 3 Click Back to Top...

Page 202: ...setup from the web page Note IJ Network Device Setup Utility allows you to diagnose and repair the network status Download it from the web page For Windows For Mac OS Check4 Make sure printer and wire...

Page 203: ...e like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources...

Page 204: ...ar warning you that Canon software is attempting to access the network If this warning message appears set security software to always allow access If you are using any programs that switch between ne...

Page 205: ...Network Connection Problems Printer Suddenly Cannot Be Used Network Key Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings 205...

Page 206: ...rval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer of your wireless router Check2 Can you view any web...

Page 207: ...communicate with the computer over a wireless LAN due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same fre...

Page 208: ...check their settings Some programs use a firewall by default Check10 If printer is connected to an AirPort Base Station via LAN make sure you use alphanumeric characters for network identifier SSID M...

Page 209: ...s between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer cannot...

Page 210: ...ers can access it For more on connecting to and setting up your wireless router see the wireless router instruction manual or contact its manufacturer Note To check the MAC address or IP address of yo...

Page 211: ...ility See below for starting up IJ Network Device Setup Utility For Windows Starting Up IJ Network Device Setup Utility For Mac OS Starting Up IJ Network Device Setup Utility Setting an Encryption Key...

Page 212: ...to 4 and authentication method must be the same for the wireless router the printer and your computer To communicate with a wireless router that uses automatically generated WEP keys you must set the...

Page 213: ...Setup Utility For Windows Starting Up IJ Network Device Setup Utility For Mac OS Starting Up IJ Network Device Setup Utility If this does not solve the problem see below Cannot Communicate with Print...

Page 214: ...o use and the authentication method must be the same for the printer the wireless router and the computer For details see Setting an Encryption Key With Encryption On Cannot Communicate with Printer A...

Page 215: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 215...

Page 216: ...For Windows 1 Select Command Prompt as shown below In Windows 10 right click Start button and select Command Prompt In Windows 8 1 select Command Prompt from the Start screen If Command Prompt is not...

Page 217: ...X XXX bytes 32 time 10ms TTL 255 If Request timed out appears communication is not taking place For Mac OS 1 Start Network Utility as shown below Select Computer from Go menu of Finder double click Ma...

Page 218: ...Checking Network Setting Information To check the printer s network settings information print out the network settings information Printing Network Settings 218...

Page 219: ...defaults redo setup using the Setup CD ROM or from the web page For Mac OS Initialization erases all network settings on the printer making printing or scanning operation from a computer over a networ...

Page 220: ...Printing Problems Printing Does Not Start No Ink Comes Out Paper Does Not Feed Properly No Paper Error Print Results Are Unsatisfactory 220...

Page 221: ...a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN m...

Page 222: ...printer s name is selected in Printer in the Print dialog Note To make the printer the one selected by default select the printer for Default printer Check6 Is print data extremely large Windows Click...

Page 223: ...cover Check3 Are the print head nozzles clogged Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles For details on printing the nozzle check patter...

Page 224: ...If problem is not resolved after performing print head deep cleaning twice Ink may have run out Replace the FINE cartridge 224...

Page 225: ...the paper load limit Always load the paper in portrait orientation regardless of the printing orientation When you load the paper load the paper with the print side facing UP Align the paper stack ag...

Page 226: ...Check6 Clean paper feed roller Cleaning Paper Feed Rollers If the measures above do not solve the problem contact your nearest Canon service center to request a repair 226...

Page 227: ...r Copying Check the settings using the operation panel Making Copies on Plain Paper Copying on Photo Paper Printing from a PictBridge Wireless LAN compliant device Check the settings on your PictBridg...

Page 228: ...ft for a long period of time After printing dry the paper sufficiently avoid high temperatures high humidity and direct sunlight and store or display indoors at room temperature and normal humidity To...

Page 229: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Printing Is Blurry Colors Are Wrong 229...

Page 230: ...ead deep cleaning turn off the printer and perform print head deep cleaning again 24 hours later If problem is not resolved after performing print head deep cleaning twice Ink may have run out Replace...

Page 231: ...laten glass Cleaning the Platen Glass and Document Cover Check7 Make sure original is properly loaded on platen glass Loading Originals Check8 Is original loaded with side to be copied facing down on...

Page 232: ...twice Perform print head deep cleaning If the problem is not resolved after performing print head deep cleaning turn off the printer and perform print head deep cleaning again 24 hours later If proble...

Page 233: ...nted colors may not match screen colors due to basic differences in the methods used to produce colors Color control settings and environmental differences can also affect how colors appear on the scr...

Page 234: ...adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer For Windo...

Page 235: ...curl before loading paper We recommend putting unused paper back into the package and storing it flat Plain Paper Turn the paper over and reload it to print on the other side Leaving the paper loaded...

Page 236: ...brasion will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion followi...

Page 237: ...ex printing ink may stain the inside of the printer smudging the printout Perform bottom plate cleaning to clean inside of printer Cleaning Inside the Printer Bottom Plate Cleaning Note To prevent sta...

Page 238: ...Scanning Problems Mac OS Scanning Problems 238...

Page 239: ...Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 239...

Page 240: ...nection check the connection status and reconnect as needed Check 3 With USB connection connect the USB cable to a different USB port on the computer Check 4 If the USB cable is connected to a USB hub...

Page 241: ...ication software supports AirPrint Check 2 Select your scanner or printer on the application s menu Note The operation may differ depending on the application Check 3 Scan and save images with IJ Scan...

Page 242: ...Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB 242...

Page 243: ...er plug is securely connected to printer and then turn it back on Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn it on again If this does not solve the problem...

Page 244: ...hut off the power automatically is disabled To disable the setting from the computer For Windows use Canon IJ Printer Assistant Tool or ScanGear scanner driver to disable the setting Follow the proced...

Page 245: ...ts Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB...

Page 246: ...mportant Connect the Type B terminal to the printer with the notched side facing UP For details refer to the instruction manual supplied with the USB cable Check3 Make sure Enable bidirectional suppor...

Page 247: ...Installation and Download Problems Cannot Install MP Drivers Windows Updating MP Drivers in Network Environment Windows 247...

Page 248: ...click Start and then click Computer 2 Double click the CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the MP Drivers with t...

Page 249: ...all the MP Drivers restart your computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Not...

Page 250: ...tructions to install the latest MP Drivers that you downloaded In the connection method selection screen select Use the printer with wireless LAN connection The printer is detected automatically in th...

Page 251: ...Errors and Messages An Error Occurs Message Support Code Appears 251...

Page 252: ...message When an error occurs a message appears on the computer screen and an error code on the LCD For some errors a support code error number appears When a Support Code and a message are displayed o...

Page 253: ...pport code corresponding with it See the table below for details Error Code Support Code Cause Action E02 1000 3442 3443 3444 Printer is out of paper Printing one side is complete if you are per formi...

Page 254: ...may still be attach ed to FINE cartridge holder 1890 E11 4102 4103 Cannot perform printing with current print set tings Perform printing after you have changed print settings E12 4100 Specified data...

Page 255: ...tion manual supplied with the wireless router and check the settings E38 Cannot connect to a wireless router Cannot change the LAN settings Press the printer s Black or Color button to re solve the er...

Page 256: ...of failing to connect Google Cloud Print Press the printer s Black or Color button to re solve the error Delete registered information of Google Cloud Print from your computer or smartphone E54 Only i...

Page 257: ...the platen glass Make sure the original is set in the correct position and orientation After checking the above perform operations again E65 Saving scanned data failed because the print er s memory i...

Page 258: ...43 6944 6945 6946 P10 B202 B203 B204 B205 Printer error has occurred Turn off printer and unplug it Contact your nearest Canon service center to request a repair Note For details on how to resolve err...

Page 259: ...e Printer for unplugging the power cord Writing Error Output Error Communication Error Windows Check1 If the ON lamp is off make sure printer is plugged in and turn it on The ON lamp flashes while the...

Page 260: ...roperties screen does not appear make sure the printer is correctly connected to the computer Check2 Make sure printer is properly connected to computer 3 Click General tab and check for a device prob...

Page 261: ...oes not reappear Note When the information is being sent a warning such as an Internet security message may appear Make sure the program name is IJPLMUI exe and allow it If you clear Send automaticall...

Page 262: ...Fax Extended Survey Program 3 Select Change If you select Yes after you have followed the on screen instructions the confirmation screen will appear at the time of the next survey If you select No the...

Page 263: ...he Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the Dock at the time of the next survey If you do not agree to participate in survey program Click Do not agree The confirmati...

Page 264: ...n Utilities folder and Inkjet Extended Survey Program folder 2 Double click Canon Inkjet Printer Scanner Fax Extended Survey Program icon Do not display the confirmation screen when information is sen...

Page 265: ...Support Code Appears on Computer Screen 1000 to 1ZZZ 1000 1200 1203 1300 1401 1403 1430 1485 1682 1684 1686 1688 168A 1700 1701 1712 1713 1714 1715 1890 2000 to 2ZZZ 2114 2123 2900 2901 3000 to 3ZZZ...

Page 266: ...A000 to ZZZZ B202 B203 B204 B205 For paper jam support codes see also List of Support Code for Error Paper Jams 266...

Page 267: ...wing the appropriate procedure as shown below If you can see the jammed paper at the paper output slot or the rear tray 1300 If you cannot see the jammed paper at the paper output slot or the rear tra...

Page 268: ...the printing before you turn off the printer If the paper tears and you cannot remove the jammed paper from the paper output slot or the rear tray remove the paper from inside the printer Paper Is Jam...

Page 269: ...ting before you turn off the printer 1 Turn off printer and unplug it 2 Retract paper output tray and open cover Important Do not touch clear film A If you soil or scratch this part by touching it wit...

Page 270: ...per is rolled up pull out it 5 Slowly pull out paper so as not to tear it 6 Make sure all jammed paper is removed If the paper tears when you pull out it a bit of paper may remain in the printer Check...

Page 271: ...g Note When reloading the paper make sure you are using suitable paper and loading it correctly If a paper jam message appears on your computer screen when you resume printing after removing all the j...

Page 272: ...he corresponding actions below Load paper in the rear tray Align the paper guide with the paper stack when you load paper Select a paper size for the paper in the rear tray by pressing the printer s P...

Page 273: ...1200 Cause Cover is open What to Do Close the cover and wait for a while Do not close it while you are replacing a FINE cartridge 273...

Page 274: ...lose the cover Press the printer s OK button to resolve the error The printer ejects one blank sheet of paper and resumes printing from the next paper The printer will not reprint the page that was pr...

Page 275: ...Cause FINE cartridge is not installed What to Do Install the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact your nearest Canon service center to request a repair...

Page 276: ...o Remove the FINE cartridge and reinstall it If the error is not resolved the FINE cartridge may be damaged Replace the FINE cartridge with a new one If this still does not solve the problem contact y...

Page 277: ...tridge is not installed What to Do Printing cannot be executed because the ink cartridge is not compatible with this printer Install the appropriate ink cartridge If you want to cancel printing press...

Page 278: ...use FINE cartridge cannot be recognized What to Do Replace the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact your nearest Canon service center to request a repa...

Page 279: ...detected If you want to continue printing without this function press the printer s Stop button for at least 5 seconds Canon recommends to use new genuine Canon cartridges in order to obtain optimum q...

Page 280: ...er s Stop button for at least 5 seconds with the ink cartridge installed Then printing can continue under the ink out condition The function for detecting the remaining ink level will be disabled Repl...

Page 281: ...ct the output tray extension and the paper output tray open the cover and then remove the FINE cartridges Make sure the FINE cartridge compatible with the printer is installed Then install the FINE ca...

Page 282: ...ull What to Do Press the printer s OK button to continue printing Contact your nearest Canon service center to request a repair Note In the case of warnings or errors caused by remaining ink levels th...

Page 283: ...n removed from the FINE cartridge holder If the protective material or tape is still there retract the output tray extension and the paper output tray to remove it Pull down the tape to remove the pro...

Page 284: ...re the platen glass and the print head alignment sheet are not dirty Make sure the loaded paper is correct For print head alignment load A4 or Letter sized plain paper Make sure the print head nozzle...

Page 285: ...d print head alignment sheet on platen glass Place the printed side down and align the mark in the bottom right corner of the sheet with the alignment mark 2 Slowly close the document cover and press...

Page 286: ...l printing change the media type or paper size setting and then retry printing When the media type is set to Photo Paper Plus Glossy II Set the paper size to 4 x 6 10 x 15 cm 5 x 7 13 x 18 cm or Squar...

Page 287: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Then change the print settings and retry printing 287...

Page 288: ...inter error has occurred What to Do Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request...

Page 289: ...inter error has occurred What to Do Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request...

Page 290: ...he FINE cartridges are properly installed Push up the FINE cartridge until it clicks into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to...

Page 291: ...rror has occurred What to Do Turn off printer and unplug it After a while plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to...

Page 292: ...e Printer error has occurred What to Do Contact your nearest Canon service center to request a repair Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or...

Page 293: ...remove it depending on the jammed location and cause List of Support Code for Error Paper Jams Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the p...

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