Canon PIXMA iP2810 Online Manual Download Page 198

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Support Code Corresponding to the Number of Alternate Flashes of the
POWER Lamp and the Alarm Lamp

Example of 2 times flashing:

(A) Flashes

(B) Goes off

Number of flashes

Cause

Support Code

2 flashes

Printer error has occurred.

5100

7 flashes

Printer error has occurred.

5B00

5B01

10 flashes

An error requiring you to contact the service
center has occurred.

B200

B201

Other cases than above Printer error has occurred.

•

When a Support Code and a message are displayed on the computer screen:

* The screen differs depending on the OS you are using.

Note

• You can confirm the actions against errors with Support Codes on your computer by searching a

Support Code.

Click Here to Search

For details on how to resolve errors without Support Codes, see

A Message Is Displayed

198

Summary of Contents for PIXMA iP2810

Page 1: ...iP2800 series Online Manual Read Me First Useful Functions Available on the Printer Overview of the Printer Printing Troubleshooting English...

Page 2: ...ponents and Basic Operations 24 Main Components 25 Front View 26 Rear View 28 Inside View 29 About the Power Supply of the Printer 30 Confirming that the Power Is On 31 Turning the Printer On and Off...

Page 3: ...leaning the Paper Feed Roller 78 Cleaning the Inside of the Printer Bottom Plate Cleaning 79 Changing the Printer Settings 81 Changing Printer Settings from Your Computer 82 Checking the Ink Status fr...

Page 4: ...g a Color Document in Monochrome 123 Specifying Color Correction 124 Optimal Photo Printing of Image Data 126 Adjusting Colors with the Printer Driver 127 Printing with ICC Profiles Specifying an ICC...

Page 5: ...3 Problems with Printing Quality 174 Print Results Not Satisfactory 175 Cannot Print to End of Job 176 No Printing Results Printing Is Blurred Colors Are Wrong White Streaks 177 Colors Are Unclear 179...

Page 6: ...ammed 203 1300 204 Paper Is Jammed inside the Printer 206 In Other Cases 209 1000 210 1200 211 1203 212 1401 213 1403 214 1485 215 1682 216 1684 217 1686 218 1687 219 1688 220 1700 221 1701 222 1890 2...

Page 7: ...6933 237 6940 238 6941 239 6942 240 6943 241 6944 242 6945 243 6946 244 B200 245 B201 246...

Page 8: ...stoppage of disclosure of this guide Although the contents of this guide have been prepared with utmost care please contact the service center if you find any incorrect or missing information In prin...

Page 9: ...personal injury or material damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information To avoid damage and i...

Page 10: ...U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc IOS is a trademark or registered trademark of Cisco in the U S and other countries and is used under license Google C...

Page 11: ...displayed screen may vary Searching for Functions Enter your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your pr...

Page 12: ...e search window and perform a search Searching for Reference Pages Enter your model name and a reference page title You can find reference pages more easily by entering the function name as well Examp...

Page 13: ...Notes on Operation Explanations In this guide most of the operations are described based on the windows displayed when Mac OS X v10 8 is used 13...

Page 14: ...ons are available on the printer Enjoy pleasant photography experience by utilizing various functions Useful Functions Available from Applications and the Main Unit You can create items such as collag...

Page 15: ...names of people and events to photos You can organize photos easily as you can display them not only by folder but also by calendar event and person This also allows you to find the target photos easi...

Page 16: ...erials CREATIVE PARK A printing materials site where you can download all the printing materials for free Various types of content such as seasonal cards and paper crafts that can be made by assemblin...

Page 17: ...Note The designs of PREMIUM Contents provided in this page are subject to change without prior notice 17...

Page 18: ...Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer Changing the Printer Settings Changing Printer Settings from Your Computer Tips for Ensuring Optimal Printing...

Page 19: ...Safety Guide Safety Precautions Regulatory and Safety Information 19...

Page 20: ...o the On screen Manual Do not place any object on the machine Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the machi...

Page 21: ...off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment a...

Page 22: ...te Rule 2011 and prohibits use of lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 by weight and 0 01 by weight for Cadmium e...

Page 23: ...ertified to an environmental stewardship scheme which complies with EN12281 or a similar quality standard In addition it can support printing on media down to a weight of 64g m2 lighter paper means le...

Page 24: ...Main Components and Basic Operations Main Components About the Power Supply of the Printer 24...

Page 25: ...Main Components Front View Rear View Inside View 25...

Page 26: ...e and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Plain Paper Photo Paper Loading Envelopes 4 cover Open to replace the FINE cartridge or remove jamm...

Page 27: ...n check the status of the printer by the POWER and Alarm lamps POWER lamp is off The power is off POWER lamp lights green The printer is ready to print POWER lamp flashes green The printer is getting...

Page 28: ...cord connector Plug in the supplied power cord 2 USB port Plug in the USB cable to connect the printer with a computer Important Do not touch the metal casing Do not plug in or unplug the USB cable w...

Page 29: ...should be installed into the left slot and the black FINE cartridge should be installed into the right slot Note For details on replacing a FINE cartridge see Replacing a FINE Cartridge Important The...

Page 30: ...About the Power Supply of the Printer Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug Power Cord Notice for Unplugging the Power Cord 30...

Page 31: ...Confirming that the Power Is On The POWER lamp is lit green when the printer is turned on Note It may take a while for the printer to start printing immediately after you turn on the printer 31...

Page 32: ...If an Error Occurs You can set the printer to automatically turn on when a print operation is performed from a computer This feature is set to off by default Managing the Printer Power Turning off th...

Page 33: ...urning off the printer be sure to confirm that the POWER lamp is off Note You can set the printer to automatically turn off when no print jobs are sent to the printer for a certain interval This is th...

Page 34: ...er cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the p...

Page 35: ...g or clogging of the print head and print quality may be reduced 1 Press the ON RESUME button to turn the printer off Note When the paper jam error or paper out error has occurred you cannot turn the...

Page 36: ...Loading Paper Loading Paper 36...

Page 37: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 37...

Page 38: ...ou can use for this printer see Media Types You Can Use 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without...

Page 39: ...THE PRINT SIDE FACING YOU 4 Slide the paper guide A to align it with the paper stack Do not slide the paper guide too hard against the paper The paper may not be fed properly Important Always load pap...

Page 40: ...of paper higher than the load limit mark D Note The printer may make operating noise when feeding paper After loading paper select the size and type of the loaded paper on the print settings screen o...

Page 41: ...velopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of...

Page 42: ...ap of the envelope will be faced up on the left side Up to 5 envelopes can be loaded at once 4 Slide the paper guide A to align it with the envelopes Do not slide the paper guide too hard against the...

Page 43: ...Note The printer may make operating noise when feeding paper After loading envelopes select the size and type of the loaded envelopes on the print settings screen of the printer driver 43...

Page 44: ...e paper access our website Note You may not be able to purchase some Canon genuine papers depending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by n...

Page 45: ...r paper except for Canon genuine paper as it could jam in the printer Notes on Storing Paper Take out only the necessary number of paper from the package just before printing To avoid curling when you...

Page 46: ...rinting photos Media Name Model No Rear Tray Glossy Photo Paper Everyday Use GP 501 GP 601 2 20 sheets 4 x 6 10 x 15 cm Photo Paper Glossy GP 601 2 20 sheets 4 x 6 10 x 15 cm Photo Paper Plus Glossy I...

Page 47: ...more than 28 lb 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcar...

Page 48: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 48...

Page 49: ...of media The actual printable area will be the area inside these margins Recommended printing area Canon recommends that you print within this area Printable area The area where it is possible to prin...

Page 50: ...nches 203 2 x 277 3 mm B5 6 90 x 9 34 inches 175 2 x 237 3 mm 4 x 6 10 x 15 cm 3 73 x 5 22 inches 94 8 x 132 7 mm 5 x 7 13 x 18 cm 4 73 x 6 22 inches 120 2 x 158 1 mm Recommended printing area A 1 24...

Page 51: ...tter 8 00 x 10 22 inches 203 2 x 259 7 mm Legal 8 00 x 13 22 inches 203 2 x 335 9 mm Recommended printing area A 1 24 inches 31 6 mm B 1 15 inches 29 2 mm Printable area C 0 12 inch 3 0 mm D 0 66 inch...

Page 52: ...ting Area width x height Envelope DL 3 88 x 7 06 inches 98 8 x 179 5 mm Envelope Com 10 3 68 x 7 90 inches 93 5 x 200 8 mm Recommended printing area A 0 31 inch 8 0 mm B 1 28 inches 32 5 mm C 0 22 inc...

Page 53: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status from Your Computer 53...

Page 54: ...ce the FINE cartridge properly Once a FINE cartridge has been installed do not remove it from the printer and leave it out in the open This will cause the FINE cartridge to dry out and the printer may...

Page 55: ...stop or move it forcibly Do not touch the FINE cartridge holder until it stops completely Important The inside of the printer may be stained with ink Be careful not to stain your hands or clothing whe...

Page 56: ...id staining of clothing or the surrounding area Discard the empty FINE cartridge according to the local laws and regulations regarding disposal of consumables 5 Prepare a new FINE cartridge 1 Take a n...

Page 57: ...nd regulations regarding disposal of consumables Do not touch the electrical contacts or print head nozzle on a FINE cartridge The printer may not print properly if you touch them 6 Install the FINE c...

Page 58: ...2 Push the FINE cartridge in and up firmly until it snaps into place Important Check if the FINE cartridge is installed correctly 58...

Page 59: ...ridges 7 Close the cover Note If the Alarm lamp lights or flashes orange after the cover is closed take appropriate action If an Error Occurs The printer may make noise during operation 8 Adjust the p...

Page 60: ...Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer 60...

Page 61: ...When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head 61...

Page 62: ...protective tape on the bottom of the FINE cartridge is removed If the Alarm lamp lights or flashes orange see If an Error Occurs Increasing the print quality in the printer driver settings may improv...

Page 63: ...from Your Computer If the problem is not resolved turn off the power and clean the print head deeply again after 24 hours If the problem is still not resolved Step5 Replace a FINE cartridge Note If th...

Page 64: ...sheet of A4 or Letter sized plain paper 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper in the rear tray 3 Pull out the paper output tray and the output tray...

Page 65: ...er of sheets printed so far If there are missing lines in the pattern A Cleaning the print head is required D Good E Bad lines are missing If there are horizontal white streaks in the pattern B Cleani...

Page 66: ...tton until the POWER lamp flashes green once then release it immediately The printer starts cleaning the print head The cleaning will be complete when the POWER lamp lights green after flashing Do not...

Page 67: ...nt Heads from Your Computer Cleaning Inside the Printer Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your...

Page 68: ...printer is on and then click OK Print head cleaning starts 4 Complete cleaning The Nozzle Check dialog opens after the confirmation message 5 Check the results To check whether the print quality has...

Page 69: ...5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel Important Deep Cleaning consumes a larger amount of ink than Cle...

Page 70: ...Cleaning 1 Select Cleaning from the pop up menu on the Canon IJ Printer Utility 2 Click the Bottom Plate Cleaning icon The dialog opens 3 Load paper in the printer As instructed in the dialog fold the...

Page 71: ...rear tray 2 Select Cleaning from the pop up menu on the Canon IJ Printer Utility 3 Click the Roller Cleaning icon The confirmation message appears 4 Execute paper feed roller cleaning Make sure that t...

Page 72: ...confirmation message appears Click to display the items that you need to check before printing the nozzle check pattern 3 Load paper in the printer Load one sheet of A4 size or Letter size plain pape...

Page 73: ...ROM start from Step 3 Print Head Alignment 1 Select Test Print from the pop up menu on the Canon IJ Printer Utility 2 Click the Print Head Alignment icon A message is displayed 3 Load paper in the pr...

Page 74: ...zontal streaks A Least noticeable horizontal streaks B Most noticeable horizontal streaks 6 Confirm the displayed message and click OK The second pattern is printed 7 Check the printed pattern Enter t...

Page 75: ...s and click OK Note If it is difficult to pick the best pattern pick the setting that produces the least noticeable horizontal stripes A Least noticeable horizontal stripes B Most noticeable horizonta...

Page 76: ...Cleaning the Printer Cleaning the Exterior of the Printer Cleaning the Paper Feed Roller Cleaning the Inside of the Printer Bottom Plate Cleaning 76...

Page 77: ...ing Important Be sure to turn off the power and unplug the power cord before cleaning the printer Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not...

Page 78: ...lved after cleaning the paper feed rollers from the computer turn off the power unplug the power cord then wipe the paper feed rollers the center roller and the right roller A located inside the rear...

Page 79: ...er 2 Load only this sheet of paper in the rear tray with the open side facing you 3 Pull out the paper output tray and the output tray extension 3 Hold down the ON RESUME button until the POWER lamp f...

Page 80: ...Important Be sure to turn off the power and unplug the power cord before cleaning the printer 80...

Page 81: ...Changing the Printer Settings Changing Printer Settings from Your Computer 81...

Page 82: ...om Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing t...

Page 83: ...or related to the remaining ink level occurs the printer driver displays an icon to let you know 2 If necessary click Ink Details You can check the ink related information Note Ink Details is displaye...

Page 84: ...nting Profile 1 In the Print dialog set the necessary items 2 Select Save Current Settings as Preset Save As from the Presets 3 Save the settings In the displayed dialog enter a name in Preset Name an...

Page 85: ...ting profile to be deleted If you are using Mac OS X v10 6 8 On Presets in the Print dialog select the name of printing profile you want to delete 2 Delete the printing profile If you are using Mac OS...

Page 86: ...menu on the Canon IJ Printer Utility 2 Select the FINE cartridge to be used Select the FINE cartridge you use for printing and click Apply 3 Complete the setup Click OK when the confirmation message...

Page 87: ...f the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Select Power Settings from the pop up menu on the Canon IJ Printer Utility 2 Check th...

Page 88: ...g items Do not use quiet mode Select this option when you wish to use the printer with volume of normal operating noise Always use quiet mode Select this option when you wish to reduce the operating n...

Page 89: ...Make sure that the printer is on and click Apply Click OK when the confirmation message appears The settings are enabled hereafter Note The effects of the quiet mode may be less depending on the print...

Page 90: ...click Cancel to display the most recent settings specified on your computer 2 If necessary complete the following settings Ink Drying Wait Time You can set the length of the printer rest time until p...

Page 91: ...nformation about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Storing Printed Images Printer Handling Precautions Key to Enjoying Consistent Printing Qualit...

Page 92: ...rinter has the function to automatically clean the ink jet nozzles to prevent clogging In the cleaning procedure ink is pumped out from the nozzles Used ink for nozzle cleaning is limited to a small a...

Page 93: ...ing large quantities of paper the area where papers go through may get smeared with ink Clean the inside of your printer with Bottom Plate Cleaning Check how to load the paper correctly Is the paper l...

Page 94: ...ults Not Satisfactory There are various types of paper paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents Each media type has specific...

Page 95: ...ed Images Store printed images in albums clear photo sleeves or glass frames to protect them from direct exposure to air Note Storing printed images without sufficient drying may cause blurring or dis...

Page 96: ...recautions Do not place any object on the printer Do not place any object on the printer It will fall into the rear tray and cause the printer to malfunction Also place the printer where objects will...

Page 97: ...the POWER lamp is lit or flashing the print head will not be capped properly and this will cause drying or clogging When unplugging the power cord make sure that the POWER lamp is not lit Print perio...

Page 98: ...andling transport of the printer have its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the printer off 2 Confirm that the P...

Page 99: ...of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certifica...

Page 100: ...80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage environment Temperature 32 to 104 F...

Page 101: ...th Windows RT An internet connection is required to view the Online Manual Windows Operation can only be guaranteed on a computer with Windows 8 1 Windows 8 Windows 7 Windows Vista or Windows XP pre i...

Page 102: ...Printing Printing from a Computer Printing with Application Software that You are Using Printer Driver 102...

Page 103: ...Printing from a Computer Printing with Application Software that You are Using Printer Driver 103...

Page 104: ...at You are Using Printer Driver Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver...

Page 105: ...ad paper on the printer 3 Select the printer Select your model from the Printer list in the Print Dialog Note Click Show Details the disclosure triangle to switch the Setup window to the detailed disp...

Page 106: ...5 Select Quality Media from the pop up menu 6 Select the media type For Media Type select the same paper type loaded in the printer 106...

Page 107: ...raft according to your purpose Important The print quality settings that can be selected may differ depending on a printing profile 8 Complete the setup Click Print When you execute print the document...

Page 108: ...Important In the Presets section click Save Current Settings as Preset Save As to register the specified settings 108...

Page 109: ...following media types on this printer Commercially available papers Media name Media Type in the printer driver Plain Paper including recycled paper Plain Paper Envelopes Envelope Canon genuine paper...

Page 110: ...the Number of Copies and Printing Order Setting the Stapling Margin Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Displaying the Print Results before Printing Setting...

Page 111: ...rint Dialog 2 Select Paper Handling from the pop up menu 3 Check the Collate pages check box when you are specifying multiple copies in the Copies box Check the Collate pages check box to print all th...

Page 112: ...has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application software When you specify the number...

Page 113: ...g 2 Set the margin width and the staple side If necessary set the Margin width and select a stapling position from the Stapling Side list Note The printer automatically reduces the print area dependin...

Page 114: ...andling from the pop up menu 3 Set the print paper size Check the Scale to fit paper size check box Then from the Destination Paper Size pop up menu select the paper size that is actually loaded in th...

Page 115: ...Click Print When you execute print the document will be enlarged or reduced to fit to the page size 115...

Page 116: ...rate to a value in the range from 1 to 999 If you are using Mac OS X v10 6 8 set a value in the range from 1 to 10000 If you enter any other value an error message will be displayed 3 Complete the set...

Page 117: ...original you print on one page In Pages per Sheet specify the number of page you print on one page 3 If necessary set the following items Layout Direction To change the page placement order select an...

Page 118: ...4 Complete the setup Click Print When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 118...

Page 119: ...nt result before printing To display the print result before printing click Preview on the Print Dialog Note When you click the disclosure triangle in the Print dialog and switch to the detailed displ...

Page 120: ...paper for Paper Size Select User Defined or your model for Non Printable Area and enter the margins 3 Registering the custom paper size Click OK The custom size is registered Important If the applicat...

Page 121: ...Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Prof...

Page 122: ...or Print Quality 3 Setting the print quality level Move the Quality slider to select the print quality level 4 Complete the setup Click Print When you execute print the image data is printed with the...

Page 123: ...m the pop up menu on the Print Dialog 2 Set grayscale printing Check the Grayscale Printing check box 3 Complete the setup Click Print When you execute print the document is converted to grayscale dat...

Page 124: ...elect Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select the item below that matches your purpose ColorSync Perform color correction using ColorSync Canon Color M...

Page 125: ...Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver 125...

Page 126: ...ftware to be used There are two typical printing methods Check the color space Adobe RGB or sRGB of the image data and the application software to be used and then select the printing method suited to...

Page 127: ...ng colors with the printer driver is as follows 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select Canon Color Matching 3 Set the other items From the po...

Page 128: ...ofile in the image data Even if you print using a printing ICC profile that you created yourself from your application software be sure to select color management items from your application software...

Page 129: ...Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 129...

Page 130: ...lect ColorSync You can leave Profile set to Automatic Important If you choose a Profile setting other than Automatic the printer will not be able to print with the correct colors 3 Complete the setup...

Page 131: ...t the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjus...

Page 132: ...g check box is checked for Quality Media the color balance Cyan Magenta Yellow appear grayed out and are unavailable If you select ColorSync for Color Matching then the color balance Cyan Magenta Yell...

Page 133: ...ed Dark is selected The procedure for adjusting brightness is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Specify the brightness Select Light Normal or Dark for Bright...

Page 134: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 134...

Page 135: ...Options from the pop up menu of the Print Dialog 2 Adjust intensity Moving the Intensity slider to the right intensifies darkens the colors and moving the slider to the left dilutes brightens the col...

Page 136: ...ync for Color Matching then the Intensity appears grayed out and is unavailable Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brig...

Page 137: ...sting contrast is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust the contrast Moving the Contrast slider to the right increases the contrast and moving the slider...

Page 138: ...ync for Color Matching then the Contrast appears grayed out and is unavailable Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brigh...

Page 139: ...iver Setup Window Page Setup Dialog Print Dialog Quality Media Color Options Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Statu...

Page 140: ...erted data to the printer Because different models support different print data formats you need a printer driver for the specific model you are using Using Help of the Printer Driver You can display...

Page 141: ...e Setup Dialog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software The Page Setup Dialog opens Opening the Print Dialog...

Page 142: ...and then select the following items Page Attributes Set the paper size or scaled printing Save as Default You can save the attributes of the displayed page as the default settings Format For Select th...

Page 143: ...og Copies You can set the number of copies to be printed Note If you are using Mac OS X v10 6 8 you can also set collate printing If you are using Mac OS X v10 8 or Mac OS X v10 7 you can set collated...

Page 144: ...s that match the printer Color Options You can adjust the print colors as you desire Margin You can set the stapling side and the stapling margin Supply Levels A rough indication of the remaining ink...

Page 145: ...nd the purpose When one of the radio buttons is selected the appropriate quality will be set automatically High Gives priority to print quality over printing speed Standard Prints with average speed a...

Page 146: ...Related Topics Setting the Print Quality Level Custom Printing a Color Document in Monochrome 146...

Page 147: ...s most similar to the print results View Color Pattern Displays a pattern for checking color changes produced by color adjustment When you want to display the sample image with a color pattern check t...

Page 148: ...ifferences between light and dark in images during printing To make the differences between the light and dark portions of images greater and more distinct increase the contrast On the other hand to m...

Page 149: ...alue between 0 inches 0 mm to 1 2 inches 30 mm Stapling Side Specify the stapling side Long side stapling Left Long side stapling Right Select this option to staple the long side of the paper Choose l...

Page 150: ...st the print head position Power Settings Operate the power of this printer from the printer driver Ink Level Information Check the remaining ink levels Ink Cartridge Settings Selects the FINE cartrid...

Page 151: ...eed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink Cartridg...

Page 152: ...ty follow the steps below 1 Open System Preferences and select Print Scan Print Fax 2 Start the Canon IJ Printer Utility Select your model from the printer list and click Options Supplies Click Open P...

Page 153: ...Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink C...

Page 154: ...d select Print Scan Print Fax To display the printing status screen select the name of your printer model from the printer list and then click Open Print Queue 2 Checking the printing status You can c...

Page 155: ...printing the specified document Resumes printing the specified document Displays the print job information Stops printing all documents Displayed only when printing of all documents is being stopped a...

Page 156: ...aining Delete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Print Scan Print Fax 2 Select your model and then click Open Print Queue The print status c...

Page 157: ...oes not display the remaining ink level in the Ink Level Information check whether the FINE cartridge is properly installed When the Canon IJ Printer Utility displays the Ink Level Information close t...

Page 158: ...Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 158...

Page 159: ...olved problems may be solved You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges inc...

Page 160: ...ws You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right For information about an administrative user refer to the user s manual for the Mac OS 1 Open...

Page 161: ...all running applications Log on as the computer administrator The installer will prompt you to enter the name and password of the administrative user When multiple users are using Mac OS X log on wit...

Page 162: ...greement you cannot install this software 4 Selecting the install destination If necessary select where you want to install the printer driver and then click Continue 5 Executing the installation Clic...

Page 163: ...ettings have been set This section describes the procedure for sharing a printer among Mac Settings on Print Server This section describes the procedure for setting a computer that connects with this...

Page 164: ...o be used has been added Open System Preferences and select Print Scan Print Fax The printer list displays the printers that are connected to the computer 3 Set sharing Check the Share this printer on...

Page 165: ...Preferences and select Print Scan Print Fax Click to display the printer list 3 Add a printer to be shared Select a shared printer displayed in the printer list and then click Add The setup on the cli...

Page 166: ...in the print server system and the client systems You can download the latest printer driver from our web site Use printer sharing with users who have the administrator privilege Depending on how the...

Page 167: ...per Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Printing Problems with Printing Quality Problems with the Printer Pr...

Page 168: ...Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly No Paper Error Occurs Printing Stops Before It Is Completed 168...

Page 169: ...heck the followings If you are using a relay device such as a USB hub disconnect it connect the printer directly to the computer and try printing again If printing starts normally there is a problem w...

Page 170: ...ly Take the appropriate action described in the message The screen differs depending on the OS you are using For details on how to remove the jammed paper refer to Support Code List When Paper Is Jamm...

Page 171: ...the print side facing UP Align the paper stack against the right side of the rear tray and slide the paper guide so that it just touches the left edge of the stack Loading Paper Check3 Check to see if...

Page 172: ...Check7 Clean the paper feed roller Cleaning the Paper Feed Rollers from Your Computer Note Cleaning the paper feed roller will wear the roller so perform this procedure only when necessary 172...

Page 173: ...te If you are printing a document with a large printing area or printing multiple copies of a document printing may pause to allow the ink to dry Check3 Has the printer been printing continuously for...

Page 174: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 174...

Page 175: ...or printing If you notice blurs or uneven colors increase the print quality setting and try printing again You can confirm the print quality setting using the printer driver Changing the Print Quality...

Page 176: ...Cannot Print to End of Job Check Is the space of your computer s hard disk sufficient Delete unnecessary files to free disk space 176...

Page 177: ...No Printing Results Printing Is Blurred Colors Are Wrong White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks 177...

Page 178: ...orm another Print Head Deep Cleaning after 24 hours If the problem is not resolved after performing the Print Head Deep Cleaning twice Ink may have run out Replace the FINE cartridge Check3 When a FIN...

Page 179: ...eaning after 24 hours If the problem is not resolved after performing the Print Head Deep Cleaning twice Ink may have run out Replace the FINE cartridge Check2 When a FINE cartridge runs out of ink re...

Page 180: ...m Print Head Alignment If printed lines are misaligned or print results are otherwise unsatisfactory adjust the print head position Aligning the Print Head Position from Your Computer Check3 Increase...

Page 181: ...n If you are using plain paper to print images with high intensity the paper may absorb too much ink and become wavy causing paper abrasion You can confirm the intensity using the printer driver Adjus...

Page 182: ...s curl We recommend putting unused paper back into the package and keeping it on a level surface For Plain Paper Turn the paper over and reload it to print on the other side Leaving the paper loaded o...

Page 183: ...absorb too much ink and become wavy causing paper abrasion Reduce the intensity setting in the printer driver and try printing again 1 Open the Print dialog How to Open the Printer Driver Setup Window...

Page 184: ...ins set the paper size correctly Check8 Set the time to dry the printed surface longer Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented 1 Make su...

Page 185: ...and print quality settings Print Results Not Satisfactory Check2 Perform the Bottom Plate Cleaning to clean the inside of the printer Cleaning Inside the Printer Note When performing duplex printing o...

Page 186: ...Pattern printing Print Head Cleaning and Print Head Deep Cleaning If the Nozzle Check Pattern is not printed correctly After performing the Print Head Cleaning print the Nozzle Check Pattern and exam...

Page 187: ...Aligning the Print Head Position from Your Computer 187...

Page 188: ...termine whether the ink ejects properly from the print head nozzles Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing Print Head Cleaning and Print Hea...

Page 189: ...roblems with the Printer The Printer Cannot Be Powered On The Printer Turns Off Unintentionally Cannot Connect to Computer Properly FINE Cartridge Holder Does Not Move to the Position for Replacing 18...

Page 190: ...plug is securely plugged into the power cord connector of the printer then turn it back on Check3 Unplug the printer from the power supply then plug the printer back in and turn the printer back on af...

Page 191: ...urns off automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically If you do not want the printer to turn off automatically open Canon IJ...

Page 192: ...n your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the cable is no longer...

Page 193: ...n to resolve the error and then reopen it For details on how to resolve the error see If an Error Occurs Check3 Has the cover been left open for 10 minutes or longer If the cover is left open for more...

Page 194: ...Problems with Installation Downloading Cannot Install the Printer Driver 194...

Page 195: ...Cannot Install the Printer Driver Reinstall the printer driver When you reinstall the printer driver install it from our website 195...

Page 196: ...About Errors Messages Displayed If an Error Occurs A Message Is Displayed 196...

Page 197: ...here is no paper in the rear tray 1000 3 flashes The cover is opened while printing is in progress 1203 Paper is jammed in the paper output slot or in the rear tray 1300 4 flashes The FINE cartridge i...

Page 198: ...the service center has occurred B200 B201 Other cases than above Printer error has occurred 5200 5400 6000 6800 6801 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 When a Support Code and a me...

Page 199: ...Dock when it is time to send the printer usage information Read the instructions on the screen after clicking the icon then follow the procedure below If you agree to participate in the survey program...

Page 200: ...Trash 4 Restart the computer Empty the Trash and restart your computer Changing the setting To display the confirmation screen every time the printer usage information is sent or to resume surveying f...

Page 201: ...ly Unplug the power cord from the outlet and contact the seller or the service center Never attempt to repair or disassemble the printer yourself Attempts by customers to repair or take apart the prin...

Page 202: ...and take the appropriate action Support Code Appears on the Computer Screen 1000 to 1ZZZ 1000 1200 1203 1300 1401 1403 1485 1682 1684 1686 1687 1688 1700 1701 1890 4000 to 4ZZZ 4100 4102 5000 to 5ZZZ...

Page 203: ...procedure appropriate for each case If you can see the jammed paper at the paper output slot or the rear tray 1300 If the paper tears and you cannot remove it from the paper output slot or from the r...

Page 204: ...er is easier Hold the paper with your hands then pull the paper out slowly not to tear it Note If the paper tears and you cannot remove the jammed paper from the paper output slot or the rear tray rem...

Page 205: ...If you cannot remove the paper or the paper tears inside the printer or if the paper jam error continues after removing the paper contact the service center 205...

Page 206: ...tion of the paper jam error then turn the printer off 1 Retract the paper output tray then open the cover Important Do not touch the clear film A If the paper or your hands touch the clear film and bl...

Page 207: ...ull the paper out 5 Make sure that all the jammed paper is removed If the paper is torn a piece of paper may remain inside the printer Check the following and remove the piece of paper if it remains D...

Page 208: ...he paper suited for printing and are loading it correctly If the message about paper jam is displayed on the computer screen when you resume printing after removing all the jammed paper a piece of pap...

Page 209: ...paper output slot Check2 Are there any foreign objects in the rear tray If there are any foreign objects in the rear tray be sure to turn off the printer unplug it from the power supply then remove t...

Page 210: ...RESUME button Important When the paper out error has occurred you cannot turn the printer off the even if you press the ON RESUME button on the printer Before turning the printer off take the followin...

Page 211: ...1200 Cause The cover is open Action Close the cover and wait for a while 211...

Page 212: ...e cover Press the printer s ON RESUME button to dismiss the error The printer ejects one blank sheet of paper and resumes printing from the next paper The printer will not reprint the page that was pr...

Page 213: ...1401 Cause The FINE cartridge is not installed Action Install the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 213...

Page 214: ...1403 Cause The FINE cartridge cannot be recognized Action Replace the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 214...

Page 215: ...tridge is not installed Action Printing cannot be executed because the ink cartridge is not compatible with this printer Install the appropriate ink cartridge If you want to cancel printing press the...

Page 216: ...1682 Cause The FINE cartridge cannot be recognized Action Replace the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 216...

Page 217: ...ed Action Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this printer Install the appropriate ink cartridge If you want to cancel pri...

Page 218: ...ted If you want to continue printing without this function press the printer s ON RESUME button for at least 5 seconds Canon recommends to use new genuine Canon cartridges in order to obtain optimum q...

Page 219: ...roperly Action Retract the output tray extension and the paper output tray open the cover then remove the FINE cartridges Then install the FINE cartridges again Push the FINE cartridge until it clicks...

Page 220: ...ON RESUME button for at least 5 seconds with the ink cartridge installed Then printing can continue under the ink out condition The function for detecting the remaining ink level will be disabled Rep...

Page 221: ...1700 Cause The ink absorber is almost full Action Press the printer s ON RESUME button to continue printing Contact the service center 221...

Page 222: ...1701 Cause The ink absorber is almost full Action Press the printer s ON RESUME button to continue printing Contact the service center 222...

Page 223: ...in attached to the FINE cartridge holder If you find the protective material or the tape remains attached retract the output tray extension and the paper output tray to remove the protective material...

Page 224: ...ata cannot be printed Action When you print the contents on CREATIVE PARK PREMIUM confirm the message on the computer screen make sure that genuine Canon FINE cartridges are all installed properly the...

Page 225: ...gain When the media type is set to Photo Paper Plus Glossy II Set the paper size to 4 x6 10x15cm Windows 4 x 6 Mac or 5 x7 13x18cm Windows 5 x 7 Mac When the media type is set to Glossy Photo Paper Se...

Page 226: ...NE cartridge holder from moving and turn on the printer again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is prevent...

Page 227: ...or has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact...

Page 228: ...or has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact...

Page 229: ...5B00 Cause Printer error has occurred Action Contact the service center 229...

Page 230: ...5B01 Cause Printer error has occurred Action Contact the service center 230...

Page 231: ...or has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact...

Page 232: ...or has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact...

Page 233: ...or has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact...

Page 234: ...or has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact...

Page 235: ...or has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact...

Page 236: ...or has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact...

Page 237: ...or has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact...

Page 238: ...or has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact...

Page 239: ...or has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact...

Page 240: ...or has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact...

Page 241: ...or has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact...

Page 242: ...or has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact...

Page 243: ...or has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact...

Page 244: ...or has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact...

Page 245: ...B200 Cause An error requiring you to contact the service center has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Contact the service center 245...

Page 246: ...B201 Cause An error requiring you to contact the service center has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Contact the service center 246...

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Canon PIXMA iP2810, Online Manual

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