Cannot Print/Scan from Smartphone/Tablet
If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the printer.
Check the cause of your problem according to the connection method.
Cannot Communicate with Printer over Wireless LAN
Cannot Communicate with Printer while It Is in Wireless Direct
Note
• For problems on printing with other connection methods or more on performing settings of each
connection method:
Using PIXMA/MAXIFY Cloud Link
Printing from iOS Device (AirPrint)
Cannot Communicate with Printer over Wireless LAN
If your smartphone/tablet cannot communicate with the printer, check the following.
Check1
Check the power status of printer, network devices (e.g. wireless router), and
smartphone/tablet.
• Turn on the printer or devices.
• If the power is already turned on, cycle the power switch.
• It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP
update interval, energy saving mode, etc.) or to update the wireless router firmware.
For details, contact the manufacturer of your wireless router.
Check2
Check the settings of your device (smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check3
Is the printer connected to the wireless router?
• Use the
icon on the LCD to check the connection status between the printer and wireless router.
icon is displayed, when
COPY
button,
SCAN
button, or
Setup
button is pressed. If the
icon is
not displayed, Wi-Fi is disabled. Turn on wireless communication on the printer.
• Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.)
are identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the printer, print out the network setting information of the
printer.
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Summary of Contents for PIXMA G3660
Page 1: ...G3060 series Online Manual English...
Page 35: ...2 The password is specified automatically when the printer is turned on for the first time 35...
Page 53: ...Handling Paper Originals Ink Tanks etc Loading Paper Loading Originals Refilling Ink Tanks 53...
Page 54: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 54...
Page 64: ...Note Do not load envelopes higher than the load limit mark F 8 Close feed slot cover gently 64...
Page 74: ...74...
Page 75: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips 75...
Page 86: ...Adjusting Print Head Position 86...
Page 109: ...10 Turn the printer on 109...
Page 112: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 112...
Page 139: ...Main Components Front View Rear View Inside View Operation Panel 139...
Page 141: ...I Platen Load an original here 141...
Page 166: ...IPsec settings Selecting Enable allows you to specify the IPsec settings 166...
Page 202: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 202...
Page 216: ...Note To set the applications to integrate with see Settings Dialog 216...
Page 218: ...Scanning Multiple Documents at One Time from the ADF Auto Document Feeder 218...
Page 220: ...Scanning Tips Positioning Originals Scanning from Computer 220...
Page 248: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 248...
Page 283: ...Scanning Problems macOS Scanning Problems 283...
Page 284: ...Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 284...
Page 290: ...Scanner Tab 290...
Page 335: ...Cleaning the Print Head How to Perform Ink Flush 335...