Canon MultiPASS MP360 User Manual Download Page 108

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Chapter 10

Maintenance

Open the inner cover.

CAUTION

• Do not try to manually move or stop the print head

holder.

• Do not touch any metal parts.

Hold the empty ink tank’s tab and pull
forward to release. Lift out the ink tank.

CAUTION

• Do not remove the print head from the machine.
• Remove one ink tank at a time.
• Do not touch the round shaft

, transparent film

, film cable

, ink absorber (sponge part)

or any metal parts.

IMPORTANT

• Discard the empty ink tank immediately according

to local laws and regulations for disposal of
consumables.

• Handle ink tanks carefully to avoid staining

clothing or the surrounding area.

Summary of Contents for MultiPASS MP360

Page 1: ...SmartBase MP370 MP360 User s Guide Canon...

Page 2: ...or electrical shock Never damage modify stretch or excessively bend or twist the power cord Do not place heavy objects on the power cord These actions may cause electrical damage and result in fire or...

Page 3: ...lug the machine from the power outlet before cleaning the machine If you accidentally switch the machine ON while cleaning it it may result in injury or damage the machine z Handling Do not attempt to...

Page 4: ...wing objects on top of the machine If such objects come into contact with internal electrical components the machine may short circuit resulting in fire or electrical shock Metal objects such as jewel...

Page 5: ...ng This may affect the print quality of the machine when printing later During electrical storms turn OFF the power and disconnect the power cord from the power outlet Do not use an extension cord as...

Page 6: ...ormance indicating a need for servicing Turn OFF the power and disconnect the power cord if the machine will not be used for a long period such as during holidays z Handling Close the document cover g...

Page 7: ...ing Parts inside the machine are moving and this may result in injury Do not overturn the machine Ink may leak out and stain clothing or the surrounding area Adjust only those controls that are covere...

Page 8: ...nt or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance Paper money...

Page 9: ...ORY STICK is a registered trademark of Sony Corporation SmartMedia is a trademark of Toshiba Corporation Microdrive is a trademark of International Business Machines Corporation MultiMedia Card is a t...

Page 10: ...Exif Print This machine supports Exif 2 2 also called Exif Print Exif Print is a standard for enhancing the communication between digital cameras and printers By connecting to an Exif Print compliant...

Page 11: ...your computer direct photo printing from select digital cameras and memory cards MP370 only copying and scanning Refer to this guide for in depth instructions not included in the Quick Reference Guid...

Page 12: ...ways pay attention to these cautions IMPORTANT Indicates operational warnings and restrictions Be certain to read these items to operate the machine correctly and to avoid damage to the machine NOTE I...

Page 13: ...ER PRO OFF The LCD messages may differ depending on the selected display language machine General term used to represent the MP370 or MP360 default A setting that remains in effect unless you change i...

Page 14: ...fit the page 36 Advanced copy features 36 Copying two pages on a single page 37 Borderless copying 39 Repeating an image on a page 41 Creating a mirror image 44 Shrinking an image to fit the page 45...

Page 15: ...Cleaning your machine 112 Cleaning the platen glass and document cover 112 Cleaning the exterior 112 Cleaning the roller 113 11 Troubleshooting Paper is jammed 114 Removing jammed paper 114 Clearing...

Page 16: ...Cameras icon and changed the settings but the settings were not activated Windows 2000 132 Cannot scan correctly with Multi Scan 133 Scanned image is displayed large small on the computer screen 134 W...

Page 17: ...printer copier scanner photo printer The utility software supplied with your machine enables you to perform a variety of tasks from your computer effortlessly and efficiently Photo printer MP370 Prin...

Page 18: ...1 Introduction 9 Main components and their functions This section provides the name and location of main components of this machine and also describes their functions Machine zExterior zRear view and...

Page 19: ...this tray Open this cover before you start copying or printing by pressing the Open button If closed the cover will automatically open when the machine starts to copy or print When not being used keep...

Page 20: ...bble Jet Direct corresponding digital camera or digital video camcorder to the machine when printing images directly from the camera Inner cover Open this cover when setting the paper thickness lever...

Page 21: ...eep the key pressed for at least one second Photo Index Sheet key MP370 Switches the machine to Photo Index Sheet mode Menu key Accesses the settings to customise operation of your machine and keys Sc...

Page 22: ...ANT When unplugging the power cord be sure to press ON OFF first When you press ON OFF the print head is protected by the cap to prevent the ink from drying Turn the machine OFF with ON OFF When unplu...

Page 23: ...eet these requirements z Document type All types of paper documents Photographs Books z Size W x L Max 8 1 2 in x 11 3 4 in 216 mm x 297 mm z Quantity 1 sheet 10 documents for Multi Scan z Thickness M...

Page 24: ...ument cover 2 Load your document on the platen glass Place your document face down on the platen glass Align the upper left corner of your document with the alignment mark on the lower right corner of...

Page 25: ...pprox 10 envelopes Paper Thickness Lever Position Right Printer Driver Setting for Paper Type Envelope z High Resolution Paper 1 Model HR 101N Load Limit Approx 80 sheets Paper Thickness Lever Positio...

Page 26: ...eft Printer Driver Setting for Paper Type Photo Paper Pro Model PC 101S Load Limit 20 sheets Paper Thickness Lever Position Left Printer Driver Setting for Paper Type Photo Paper Pro z Transparencies...

Page 27: ...above in portrait orientation You can use regular copier paper cotton bond paper or typical letterhead Your machine does not require special ink jet paper Legal size paper can only be used when print...

Page 28: ...per output tray z Glossy Photo Paper 1 Size A4 8 1 4 in x 11 3 4 in 210 mm x 297 mm Letter 8 1 2 in x 11 in 215 9 mm x 279 4 mm 4 x 6 4 in x 6 in 101 6 mm x 152 4 mm Purpose Printing from your compute...

Page 29: ...uch the printing surface until the ink has dried Remove each sheet as soon as it is printed z Photo Paper Plus Glossy 1 Size A4 8 1 4 in x 11 3 4 in 210 mm x 297 mm Letter 8 1 2 in x 11 in 215 9 mm x...

Page 30: ...l for printing high quality photographs By using borderless printing you can print without any white borders For 4 x 6 paper by printing the image beyond the perforations you can then trim the borders...

Page 31: ...printed surface or stack the transparencies until the ink has dried If you are storing the transparencies for a long period of time cover the printed sides with plain paper before storing z T Shirt T...

Page 32: ...l is not recommended for printing photographs or graphics Use it for printing mainly text If the print media is curled uncurl it before printing Place the print media back into its packet when not usi...

Page 33: ...the scan unit until it locks into place When the machine is ON the paper output tray automatically opens when the scan unit is lifted If the paper output tray does not open press the Open button to o...

Page 34: ...Guide Loading print media Loading paper other than envelopes Follow this procedure 4 Close the inner cover CAUTION Press the centre of the inner cover until the cover locks into place Printing with t...

Page 35: ...Place a stack of paper print side up in the multi purpose tray and pinch the paper guide and adjust it to the left side of the stack IMPORTANT Make sure the stack does not exceed the paper limit mark...

Page 36: ...the edges of the back flap Remove any curling by holding the edges diagonally and bending them gently If the edges of the envelope are inflated or are curling place the envelope on a flat surface suc...

Page 37: ...opes print side up in the multi purpose tray and pinch the paper guide and adjust it to the left side of the stack Load the envelopes in the multi purpose tray with the short side down IMPORTANT Make...

Page 38: ...them see Chapter 2 Setting the print media size and type For copying on the operation panel you need to set the size and type of print media loaded in the multi purpose tray NOTE For details on print...

Page 39: ...o film HIGH RES Suitable for high resolution paper TRANS Suitable for transparencies PHOTO PRO Suitable for photo paper pro PHOTO PLUS Suitable for photo paper plus glossy OTHER Suitable when using ph...

Page 40: ...s NOTE For details on how to load documents see page 15 2 Press COPY 3 Use or to select the number of copies max 99 copies NOTE For the number of sheets of paper you can load at a time in the multi pu...

Page 41: ...ocuments FINE PHOTO Suitable for photographs FAST Suitable for high speed copying at a lower resolution NOTE NORMAL cannot be selected when GLOSSY HIGH RES PHOTO PRO PHOTO PLUS or OTHER is selected as...

Page 42: ...ng a copy You can reduce or enlarge copies using three different methods Preset copy ratios You can select one of the preset ratios to reduce or enlarge copies Custom copy ratios You can specify the c...

Page 43: ...elect the copy ratio 25 MIN Reduces the document to the 25 when copying 70 A4 to A5 Reduces an A4 size document to A5 size when copying 86 A4 to B5 Reduces an A4 size document to B5 size when copying...

Page 44: ...Follow this procedure 1 Press Menu repeatedly until 1 ENLARGE REDUCE appears 2 Use or to select ZOOM 3 Press OK Set 4 Use or to select a copy ratio between 25 and 400 Pressing decreases the copy rati...

Page 45: ...pages to fit onto one page Borderless copying Copies colour images so that they fill the entire page without borders Repeating an image on a page Copies an image multiple times onto a single page Crea...

Page 46: ...e only when the print media size is set to A4 or LTR See page 29 Follow this procedure 1 Load the first document on the platen glass 2 Press COPY 3 Use or to select the number of copies max 99 copies...

Page 47: ...black white copying 8 Load the second document on the platen glass If you have only one document to scan press OK Set 9 Press Color for colour copying or Black for black white copying Press the same k...

Page 48: ...age is slightly enlarged to fill the entire page when copied the image will be slightly cropped at the edges When borderless copying is selected the LCD will display the setting with the symbol such a...

Page 49: ...e following message Press OK Set to confirm the print media size Use or to select GLOSSY HIGH RES PHOTO PRO PHOTO PLUS or OTHER as the print media type then press OK Set 8 Press Color NOTE You can sel...

Page 50: ...ne of the divisions For example if you want to make four repeats of your image the document must be no larger than one quarter of the print media size you are copying on to Follow this procedure 1 Loa...

Page 51: ...You can select a maximum of four vertical repeats and four horizontal repeats IMPORTANT Your original image must be no larger than one of the divisions For example if you want to make four repeats of...

Page 52: ...etitions max 4 4 Press OK Set 5 Use or to select the number of horizontal repetitions max 4 6 Press OK Set 7 Go to step 9 9 Press Color for colour copying or Black for black white copying NOTE To canc...

Page 53: ...ocedure 1 Load the document on the platen glass 2 Press COPY 3 Use or to select the number of copies max 99 copies NOTE For the number of sheets of paper you can load at a time in the multi purpose tr...

Page 54: ...ect MIRROR IMAGE 7 Press OK Set 8 Press Color for colour copying or Black for black white copying NOTE To cancel copying press Stop Reset 1 Load the document on the platen glass 2 Press COPY 3 Use or...

Page 55: ...the scanning exposure see page 33 5 Press Menu repeatedly until 5 SPECIAL COPY appears 6 Use or to select ENTIRE IMAGE 7 Press OK Set 8 Press Color for colour copying or Black for black white copying...

Page 56: ...Photo Index Sheet you can easily specify photographs and set the printing options Make sure the machine is turned ON Load paper into the multi purpose tray See page 25 Insert a memory card See page 49...

Page 57: ...usable with the machine if formatted with a computer For information on memory cards compatible with your digital camera see the manual supplied with your digital camera To use your computer to read...

Page 58: ...he machine Follow this procedure 1 Make sure the machine is turned ON 2 Open the card slot cover on the lower right of the machine 3 Insert the memory card or the CF card adaptor containing the memory...

Page 59: ...side facing outside NOTE If the memory card cannot be read check that the memory card or CF card adaptor containing the memory card is inserted all the way into the card slot you are using a compatib...

Page 60: ...CF card adaptor containing a memory card as this may damage the data on the memory card 1 Press ON OFF to turn OFF the machine If you have been writing to a memory card in Windows 2000 wait at least 1...

Page 61: ...1 While setting photo printing BORDERLESS PRINT is displayed on the LCD NOTE The menu number may differ depending on the photo print settings 2 Use or to enable or disable borderless printing OFF Dis...

Page 62: ...o be cropped from the borders of the original image LARGE Enlarges the width to be cropped from the borders of the original image 5 Press OK Set 6 Press Stop Reset to switch the machine to standby mod...

Page 63: ...z To enable disable date printing 1 While setting photo printing PRINT DATE is displayed on the LCD NOTE The menu number may differ depending on the photo print settings 2 Use or to enable or disable...

Page 64: ...size and type Select date printing and or vivid photo printing as necessary If you select Plain Paper for the print media type vivid photo printing cannot be enabled even if marked Select the number...

Page 65: ...media see page 16 For details on how to load print media see page 25 2 Insert the memory card into the card slot See page 49 3 Press Photo Index Sheet 4 Use or to select PRINT 5 Press OK Set z If 30...

Page 66: ...o step 7 z If you select LAST IMAGE 1 Press OK Set 2 Use or to select how many recent photographs to print LAST 30 IMAGES Prints the 30 most recently recorded photographs LAST 60 IMAGES Prints the 60...

Page 67: ...ne Photo Index Sheet 8 Fill in the appropriate circles with a dark pencil to select the photographs to print and print settings IMPORTANT Be sure to fill a circle for every setting item except options...

Page 68: ...5 x 7 8 5 x 11 or A4 for the print media size 10 Move the paper thickness lever to the left 11 Load the Photo Index Sheet on the platen glass When loading the Photo Index Sheet place the front side do...

Page 69: ...ress OK Set and ensure that a circle is filled for each setting item If the filled circles on the Photo Index Sheet are not dark enough the machine may not read it Do not remove the memory card while...

Page 70: ...n ON the machine and load the correct print media in the multi purpose tray NOTE For details on print media see page 16 For details on how to load print media see page 25 2 Insert the memory card into...

Page 71: ...e for photo paper plus glossy GLOSSY Suitable for glossy photo paper and high gloss photo film OTHER PHOTO PAPER Suitable when using photo paper other than that described above such as matte photo pap...

Page 72: ...K Set 15 Select whether to enable vivid photo printing or not See page 53 NOTE If you selected PLAIN PAPER in step 9 you cannot enable vivid photo printing 16 Press OK Set 17 Press Color NOTE To cance...

Page 73: ...ed on a memory card See page 65 Select a printing method Single image Prints a specified single image stored on a memory card See page 68 Range of images Prints a specified range of images stored on a...

Page 74: ...printing method prints thumbnails of the photographs on a memory card An index is useful to see small versions of all photographs on a memory card without having to print each photograph individually...

Page 75: ...PHOTO PAPER PLUS Suitable for photo paper plus glossy GLOSSY Suitable for glossy photo paper and high gloss photo film OTHER PHOTO PAPER Suitable when using photo paper other than that described above...

Page 76: ...E If you selected PLAIN PAPER in step 9 you cannot enable vivid photo printing 14 Press OK Set 15 Press Color NOTE To cancel printing press Stop Reset You can only print one index at a time The image...

Page 77: ...to the photograph To print an index see page 65 Follow this procedure 1 Turn ON the machine and load the correct print media in the multi purpose tray NOTE For details on print media see page 16 For d...

Page 78: ...65 8 Press OK Set 9 Use or to select the number of copies of the photograph you want to print max 99 copies NOTE For the number of sheets of paper you can load at a time in the multi purpose tray page...

Page 79: ...use Canon recommended photo paper pro or photo paper plus If you selected 4 x6 or 5 x7 in step 11 you can only select PHOTO PAPER PRO PHOTO PAPER PLUS or OTHER PHOTO PAPER 14 Press OK Set 15 Select w...

Page 80: ...ancel printing press Stop Reset The image printed is enlarged or reduced automatically according to the print media size Depending on the print media size the photographs may be cropped even if border...

Page 81: ...t image number you want to print Keep or pressed to advance quickly through the image numbers 5 Go to step 8 z If you select DATE 1 Press OK Set 2 Use or to select the first recorded date of photograp...

Page 82: ...le when using photo paper other than that described above such as matte photo paper or if you do not know the paper type NOTE In order to obtain optimally attractive print results when printing photog...

Page 83: ...in step 11 you cannot enable vivid photo printing 18 Press OK Set Use or to view your settings on the LCD 19 Press Color NOTE To cancel printing press Stop Reset The image printed is enlarged or redu...

Page 84: ...tions shooting information trimming etc are not supported Follow this procedure 1 Turn ON the machine and load the correct print media in the multi purpose tray NOTE For details on print media see pag...

Page 85: ...pter 5 Photo Printing from a Memory Card MP370 76 4 Press Color The machine starts printing according to the DPOF settings NOTE To cancel printing press Stop Reset Pressing Black does not start printi...

Page 86: ...g directly use the USB cable supplied with your digital camera NOTE To photo print directly from a digital camera or a digital video camcorder use only PictBridge or Canon Bubble Jet Direct compatible...

Page 87: ...m x 152 4 mm zPhoto Paper Plus Glossy Digital Camera Setting Card 2 Media Size 4 in x 6 in 101 6 mm x 152 4 mm Digital Camera Setting Card 3 Media Size 5 in x 7 in 127 mm x 177 8 mm zPhoto Paper Pro o...

Page 88: ...see page 25 2 Ensure that the digital camera is turned OFF 3 Connect the digital camera to the machine with the USB cable that came with the digital camera NOTE When connected the digital camera will...

Page 89: ...e printed excluding the index print Images will be scaled automatically according to the size of the media selected on the digital camera Digital camera operation does not support the following functi...

Page 90: ...eatures of the software see Software Guide System requirements To successfully install and operate the software your system must meet the following requirements z CD ROM drive or access to one over a...

Page 91: ...red RAM 128 MB or more 256 MB or more recommended NOTE Canon cannot guarantee the performance with all computers standard equipped with a USB2 0 Hi Speed interface For the most up to date information...

Page 92: ...300 MHz processor or higher Required RAM 64 MB or more 128 MB or more recommended NOTE When installing the software in Windows 2000 you must have Service Pack 1 or later version installed Service Pack...

Page 93: ...y for Windows XP See Software Guide Enables you to scan an image to your computer MP Toolbox Enables you to scan a document to your computer and process and save it Utility Software zEasy PhotoPrint z...

Page 94: ...hand Canon may remain in All Programs of the Start menu after uninstallation of the software Uninstalling the MP Toolbox Follow this procedure 1 Close any open software applications including the MP T...

Page 95: ...tart on the taskbar point to All Programs Canon and MP Drivers then click Uninstall Drivers 3 In Please select the device to delete select the name of this machine MP370 Series or MP360 Series then cl...

Page 96: ...is specified as Set as Default Printer by opening the Printers screen in an application software If the machine is not set as the default printer do as follows Is the correct paper set in the multi pu...

Page 97: ...eep mode or standby mode do not disconnect and connect the USB cable NOTE The menu screens and dialogue boxes that appear may vary depending on the application software you are using The screen shots...

Page 98: ...through a series of questions to select the appropriate print settings for your document z Changing print settings manually You can manually change individual settings to suit your document 4 Adjust t...

Page 99: ...k Print Advisor 4 Follow the instructions on the screen 1 Open the document in the application software and select the command to print This in most cases will be Print in the File menu or toolbar 2 I...

Page 100: ...tion software to convert scanned paper documents to text data Before scanning Before scanning images confirm as follows z Is the software MP Drivers and MP Toolbox installed If the software is not yet...

Page 101: ...s scanning images to the computer or the computer is in the sleep mode or standby mode do not disconnect and connect the USB cable Scanning using the MP Toolbox MP Toolbox contains buttons for scannin...

Page 102: ...anned and the image is attached to an e mail using an e mail application software OCR The document is scanned and converted to text data by an OCR Optical Character Recognition application software Se...

Page 103: ...Pictures folder and your document will be saved in this folder If there is no My Pictures folder a folder with the scanning date will be created in the My Documents folder and your document will be sa...

Page 104: ...ten glass See page 15 2 Start the application software to which you will scan the document and select the command to scan such as Import Acquire image etc 3 Select the scanner driver With Windows XP y...

Page 105: ...our scanning or Black for black white scanning The document is scanned NOTE Although the MP Toolbox and the MP Toolbox settings dialogue box open when Color or Black is pressed the document will be sc...

Page 106: ...er printing does not stop even if this warning message appears You can check the current ink level at any time See page 103 NOTE If the low ink warning does not display even when ink runs low see page...

Page 107: ...them as the ink may run Replace ink tanks quickly Once installed do not remove from the machine and leave out in the open Doing so may cause the ink tank not to function when reinstalled in the machin...

Page 108: ...t out the ink tank CAUTION Do not remove the print head from the machine Remove one ink tank at a time Do not touch the round shaft transparent film film cable ink absorber sponge part or any metal pa...

Page 109: ...or hands Do not attempt to reattach the protective cap once you remove it Do not place the ink port in contact with any other surface 6 Insert the ink tank into the empty slot on the print head Press...

Page 110: ...press If you did not press The LCD displays a message asking if you replaced the colour ink tank 12 If you replaced the colour ink tank press If you did not press The ink counter is now reset and rep...

Page 111: ...atically prompt you to reset the ink counter However if for any reason you did not reset the ink counter when replacing the ink tanks follow this procedure to reset it NOTE You can also reset the ink...

Page 112: ...t reset after replacing the ink tanks NOTE The LCD will not display the ink level when LOW INK WARNING is set to OFF 5 Press OK Set The LCD displays a message asking if you replaced the black ink tank...

Page 113: ...t head may be damaged Contact your local authorised Canon dealer or the Canon help line If there is no improvement If there is no improvement Print the nozzle check pattern This pattern enables you to...

Page 114: ...Load A4 or letter size plain paper in the multi purpose tray 2 Press Additional Functions 3 Use or to select 2 MAINTENANCE 4 Press OK Set 5 Press OK Set The machine prints a nozzle check pattern PC US...

Page 115: ...rn is not printed correctly If the ink level is low replace the relevant ink tank See page 98 z If the lines are broken or white lines are present in pattern 1 Clean the print head See page 107 z If t...

Page 116: ...ord The machine also performs the cleaning periodically when it is ON You can also clean the print head from your computer See Software Guide Follow this procedure 1 Press Additional Functions 2 Use o...

Page 117: ...TE You can also align the print head from your computer See Software Guide Follow this procedure 1 Load A4 or letter size plain paper in the multi purpose tray 2 Press Additional Functions 3 Use or to...

Page 118: ...olid image 8 Use or to select the pattern number that you checked in column A on the printout in step 7 9 Press OK Set 10 Repeat steps 8 and 9 for columns B to K Bad example Least solid box Good examp...

Page 119: ...use the calibration function to adjust the colour tone printed Follow this procedure 1 Press Additional Functions 2 Use or to select 2 MAINTENANCE 3 Press OK Set 4 Use or to select 6 CALIBRATION 5 Pr...

Page 120: ...recovering from Power Save mode wait at least one minute before scanning or copying The default setting is 1 HOUR Follow this procedure 1 Press Additional Functions 2 Use or to select 7 POWER SAVE TI...

Page 121: ...ds such as thinners benzene acetone or any other chemical cleaner to clean the machine these can damage the machine s components Cleaning the platen glass and document cover Cleaning the exterior Wipe...

Page 122: ...ray 2 Press Additional Functions 3 Use or to select 2 MAINTENANCE 4 Press OK Set 5 Use or to select 5 ROLLER CLEANING 6 Press OK Set The machine starts cleaning the roller 7 When cleaning has finished...

Page 123: ...ray Follow this procedure 1 Gently pull any jammed paper out of the paper output tray If you cannot see any jammed paper in the paper output tray remove it from the machine s interior 2 Press OK Set I...

Page 124: ...Canon dealer or the Canon help line Print media zDo the sheets of paper stick together Fan the sheets of paper well before loading zAre the edges of the paper aligned Align the edges of the paper zIs...

Page 125: ...a flat surface Problems outputting Nothing displays on the LCD there is no power When you connect the power cord to the machine and wall outlet and press ON OFF the machine powers ON and a message is...

Page 126: ...Alarm lamp is flashing If it is flashing see When the Alarm lamp flashes on page 134 zThe ink tanks are not installed correctly Lift the scan unit until it locks into place and open the inner cover th...

Page 127: ...ments with large quantities of ink such as documents with a lot of details the printout may curl or smudge Move the paper thickness lever to the correct position according to the print media type See...

Page 128: ...ine Image quality may be poor if you copy a printed document or photograph Instead reprint the photograph from the memory card or the document from your computer zThe platen glass or the inner side of...

Page 129: ...ations If you are copying high resolution documents processing the data will take time and copying will appear to have stopped Wait until data is processed If you are copying a document with a large p...

Page 130: ...e memory card If NO FILES ON CARD is displayed on the LCD there are only invalid images on the memory card If a message is displayed see page 138 Cannot print correctly from the memory card z is print...

Page 131: ...ayed when you turn OFF the machine or disconnect the USB cable You do not need to use the Unplug Eject icon when you turn OFF the machine or disconnect the USB cable The machine does not appear in Har...

Page 132: ...y have this trouble Remove the memory card and restart your computer Computer cannot be started zYou turned ON your computer with a memory card inserted in the machine Some computers may have this tro...

Page 133: ...m and reinstall the software zThe computer has an old version of the software installed Canon MultiPASS is registered as a startup item in the Start menu program Uninstall the earlier version of the s...

Page 134: ...installed the MP Drivers before uninstalling the MP Toolbox In the Start menu open Taskbar and Start Menu Properties and remove Canon from here The message Version conflict appears on your computer Wi...

Page 135: ...r zThe background of the BJ Status Monitor picture is yellow or red Follow the instructions in the BJ Status Monitor See Software Guide If Service error 5100 appears Clear the paper jam see page 114 o...

Page 136: ...e Software Guide zThe printer cable is too long Avoid using USB cables longer than 16 3 8 feet 5 m zDensity is set too high The printout may curl or smudge if density is set too high in the printer dr...

Page 137: ...ontent printed even if the setting is correct the printout may smudge See Software Guide zA cause other than the above is suspected Restart the computer Cannot print to a shared printer zThe server th...

Page 138: ...you open in 1 and save the files before overwriting them 1 In Memo Pad or Text Editor open the following files Windows 98 Me Windows System CNCMP51 ini Windows 2000 WINNT system32 CNCMP51 ini Windows...

Page 139: ...present the machine is recognised If not uninstall the software and reinstall it See page 85 zMemory is insufficient Close other open applications and try again zThe hard disk does not have enough ava...

Page 140: ...phs or if you want to trim a document i e you want to scan only one part of a document specify the area of the scan manually See Software Guide zThe scanned area does not cover the entire document Pla...

Page 141: ...settings Click Start to open ScanGear MP 3 Click the Settings tab then click Preferences The Preferences dialogue box is displayed 4 Remove the check mark from Automatically quit ScanGear MP after sc...

Page 142: ...t flat on the platen glass Press on the document cover with your hand when scanning zYou are using an application that cannot scan multiple images successively Check the application s manual or contac...

Page 143: ...f a message appears 1 Check the message appearing on the LCD 2 Follow the instructions and correct the error For LCD messages see page 135 3 Press OK Set to resume operation The Alarm lamp will stop f...

Page 144: ...can continue printing by pressing OK Set However note that ink may run out If print quality deteriorates or the printout is blank replace the ink tank page 97 CANNOT USE THIS CARD TURN OFF AND ON You...

Page 145: ...e colour ink tank If you replaced the colour ink tank press If you did not press page 97 COLOR INK LOW The ink level in the colour ink tank is low Make sure you have a new colour ink tank ready to rep...

Page 146: ...an invalid setting was selected Check the key you want to press or the setting you want to enter LOAD PAPER The multi purpose tray is empty Load paper in the multi purpose tray Make sure the stack is...

Page 147: ...ed Canon dealer or the Canon help line PUT IN CARTRIDGE There is no print head installed in the machine Install the print head Set Up Guide WAIT COOLING During printing the print head may have become...

Page 148: ...eset then reconnect the cables The digital camera will automatically turn ON If not turn it ON A low ink warning is not displayed on the digital camera or digital video camcorder After replacing an in...

Page 149: ...ction Press Stop Reset on the machine to recover from the error Printing can continue for a little while However when the waste tank becomes full printing will be disabled Contact your local authorise...

Page 150: ...t your local authorised Canon dealer or the Canon help line make sure you have the following information ready z Product name MP370 360 z Serial number located on the label on the back of the machine...

Page 151: ...refer to that page for details If not at the top of the list confirm the function key and menu under which the setting is located and the description of the setting Example How to read the lists on t...

Page 152: ...se or to select the menu with the setting you want to change 2 Go to step 4 4 Press OK Set If you have completed selecting the setting go to step 6 5 Scroll through and register settings by the follow...

Page 153: ...SITY For details see page 33 Menu IMAGE QUALITY For details see page 32 Name Description Settings Details PRESET RATIO Makes enlarged or reduced copies at preset ratios 25 MIN 70 A4 to A5 86 A4 to B5...

Page 154: ...of repetitions MANUAL Manually selects the number of repetitions VERTICAL Selects the number of vertical repetitions 1 2 3 4 HORIZONTAL Selects the number of horizontal repetitions 1 2 3 4 MIRROR IMA...

Page 155: ...or details see page 71 Menu DPOF For details see page 75 SELECT PAPER TYPE Selects the print media type for the index PHOTO PAPER PRO PLAIN PAPER HIGH RES PAPER PHOTO PAPER PLUS GLOSSY OTHER PHOTO PAP...

Page 156: ...ts the ink counter for the colour ink tank YES NO Name Description Settings Details NOZZLE CHECK Prints the nozzle check pattern page 105 CLEANING Performs normal print head cleaning page 107 HEAD REF...

Page 157: ...borderless printing or copying selects the width to be cropped from the borders of the original image SMALL LARGE page 52 Name Description Settings Details Enables disables overwriting memory card da...

Page 158: ...ode is enabled 1 HOUR 4 HOURS 8 HOURS page 111 Paper type displayed in LCD Suitable paper types PLAIN Suitable for plain paper GLOSSY Suitable for glossy photo paper and high gloss photo film HIGH RES...

Page 159: ...the machine Paper type displayed in LCD Suitable paper types PHOTO PAPER PRO Suitable for photo paper pro PLAIN PAPER Suitable for plain paper HIGH RES PAPER Suitable for high resolution paper PHOTO...

Page 160: ...Document cover 10 document cover cleaning 112 DPOF printing 75 E Enlarging a copy an image to fit the page automatically 36 automatically 144 custom copy ratios 35 144 preset copy ratios 34 144 Entire...

Page 161: ...SELECT 144 PHOTO PRINT MODE 145 POWER SAVE TIMER 149 QUIET PRINTING 148 SELECT RANGE 146 SINGLE IMAGE 146 SPECIAL COPY 145 Menu key 12 Mirror image copying 44 145 MP Drivers 84 installing 81 uninstall...

Page 162: ...image to fit the page 36 automatically 144 custom copy ratios 35 144 preset copy ratios 34 144 Resolution See Image quality 32 Roller cleaning 113 S SCAN key 13 Scan unit 11 Settings accessing 142 lis...

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