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Tr
oub
leshooting
8
When Data Is Not Sent to the Printer
Cause 2
An inappropriate USB cable is being used.
Remedy
When connecting the printer using a USB cable, use a USB cable appropriate
for the USB interface of this printer. The USB interface is USB 2.0 Hi-Speed and
USB Full-Speed (USB1.1 equivalent).
Additionally, use a USB cable with the following symbol.
The print server has a problem.
Cause 1
The print server is not turned on.
Remedy
Turn on the print server.
Cause 2
The print server is not connected to the network properly.
Remedy 1 Make sure that the print server and network are connected by a LAN cable
properly.
Remedy 2 Make sure that the network settings for the print server are appropriate.
Cause 3
The print server runs on 64-bit Windows Vista, and the additional driver
(alternate driver) is not updated properly.
Remedy
If you want to update the additional driver (alternate driver), perform the
following procedure.
1.
Uninstall the printer driver used in the print server. (See p. 4-67)
2.
Install the new printer driver on the print server. (See p. 4-4)
3.
See "Print Server Settings" (p. 4-36) and install the additional driver again.
NOTE
If you are not sure whether you are using 64-bit Windows Vista, see "Checking the
Processor Version of Windows Vista," on p. 10-8.
The network path to the print server has a problem.
Cause 1
An incorrect network path was specified on the installation of the printer
driver.
Remedy
If you want to install the printer driver from the [Printers and Faxes] folder or the
[Printers] folder and specify the network path using "\" directly, specify the
correct path as "\\the print sever name (the computer name of the print
server)\the printer name".
Summary of Contents for LBP3310
Page 2: ...LBP3310 Laser Printer User s Guide ...
Page 41: ...1 14 Before You Start 1 Optional Accessories ...
Page 77: ...Turning the Printer ON OFF 2 36 Installing the Printer 2 ...
Page 237: ...5 40 Basic Usage of the Printer 5 Printer Status Window ...
Page 299: ...6 62 Using the Various Printing Functions 6 Editing Jobs with PageComposer ...
Page 331: ...7 32 Routine Maintenance 7 Handling the Printer ...
Page 389: ...8 58 Troubleshooting 8 Confirming the Printer Features ...
Page 437: ...10 16 Location of the Serial Number 10 Appendix ...