Canon    LBP3310, User Manual

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8-30
Print Quality Problems
Tr
oub
leshooting
8
Print Quality Problems
If any problems occur while you are using the printer, take the following measures
depending on the symptoms.
IMPORTANT
•
If a message appears in the Printer Status Window, follow the directions in the message.
•
If a paper jam occurs, see "Paper Jams," on p. 8-3.
•
Contact your local authorized Canon dealer under the following circumstances.
- If a symptom that is not indicated in this section occurs
- If none of the indicated remedies solve the problem
- If you cannot determine the problem
White streaks appear.
Cause 1 The toner cartridge is almost out of toner.
Remedy Take the toner cartridge out of the printer, shake it gently 5 or 6 times to evenly
distribute the toner, and then reinstall the toner cartridge.
If this does not solve the problem, replace the toner cartridge with a new one.
(See "Replacing the Toner Cartridge," on p. 7-2)
Cause 2 The drum in the toner cartridge has deteriorated.
Remedy Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 7-2)
Printed pages have white specks.
Cause 1 Appropriate paper is not being used.
Remedy Replace the paper with that which can be used with this printer. (See "Paper
Requirements," on p. 3-2)
Cause 2 Paper is damp due to being stored under unsuitable conditions.
Remedy Replace the paper with new paper in an unopened package. (See "Paper
Requirements," on p. 3-2)
Cause 3 The drum in the toner cartridge has deteriorated.
Remedy Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 7-2)