Canon    LBP3310, User Manual

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oub
leshooting
8
Print Quality Problems
The front or back of the printed paper has smudge marks.
Cause The fixing roller is dirty.
Remedy Clean the fixing roller. (See "Cleaning the Fixing Roller," on p. 7-18)
A portion of a page is not printed.
Cause 1 The scale factor is incorrect.
Remedy 1 Perform the following procedure in the printer driver.
1.
Display the [Page Setup] sheet.
2.
Clear the [Manual Scaling] check box.
If the check box for this option is cleared, the scale factor will be set according to
[Page Size] and [Output Size] automatically.
Remedy 2 Perform the following procedure in the printer driver.
1.
Display the [Page Setup] sheet.
2.
Select the [Manual Scaling] check box, then specify an appropriate scale factor
according to the paper size to be used.
Cause 2 The position of the paper is incorrect.
Remedy Load the paper properly. (See "Loading Paper in the Paper Cassette," on p.
3-17, "Loading Paper in the Multi-purpose Tray," on p. 3-31)
Cause 3 A document with no margins was printed.
Remedy 1 Data cannot be printed within 5 mm margins (10 mm for envelopes and Index
Card) on all sides of the paper. Ensure margins around the data.
Remedy 2 Perform the following procedure in the printer driver.
1.
Display the [Finishing] sheet.
2.
Click [Finishing Details].
3.
Select the [Print with Upper Left of Sheet as Starting Point] check box.
IMPORTANT
The edges of the printout may be partly missing depending on the property of the
document to be printed.
The printing position is skewed.
Cause 1 [Gutter] is specified.
Remedy Perform the following procedure in the printer driver.
1.
Display the [Finishing] sheet.
2.
Click [Gutter].
3.
Set [Gutter] to "0".