Canon LASER CLASS 730i, Service Manual

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LASER CLASS 730i/720i/710 Chapter 4: Maintenance and Service
4-11
4.2 Error Shown on the Display
4.2.1 User error message
Look for the applicable error message and implement the appropriate
countermeasures.
“# ALREADY IN USE”
Cause:
The box specified with confidential or polling communications is already in
use.
Solution:
Change the setting or select another box.
“AUTO REDIAL”
Cause:
The other party’s line was busy on the previous dialing attempt and the fax
unit is dialing the number again.
Solution: To cancel redialing, press Stop button when direct dialing or press Delete
File, select transaction number then press Set when memory sending.
“BUSY/NO SIGNAL” (#0005, #0018)
Cause:
The receiving fax did not answer within 55 seconds. (T0 time over)
Solution:
Contact the other party and have them check their fax.You can try to send the
document manually. For an overseas call, add pauses to the registered number.
Cause:
The touch tone/rotary pulse setting on your fax is incorrect.
Solution: Set your fax to the setting that matches your telephone line.
Cause: The other party is not using a G3 machine.
Solution:
Contact the other party and have them send or receive the document using a G3
machine.
Cause: The other party’s fax is not working.
Solution: Contact the other party and have them check their fax.
Cause:
The telephone number you dialed is busy.
Solution:
Try sending the document at a later time.
“CHECK DOCUMENT” (#0001, #0011)
Cause:
Document jam. This is displayed when the document sensor detects paper, but
the document edge sensor cannot detect the leading edge of the document with
15 seconds from the start of the feed operation.
Solution: (1) Remove the document and try again.
(2) If the document does not feed correctly, clean the rollers.
“CHECK POLLING ID” (#0008, #0021)
Cause:
Pollimg was impossible because the polling ID or your subaddress/password
did not match.
Solution:
Check the polling ID or subaddress/passwaord with the other party and try
polling again.
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