Chapter 4
Frequently Asked Questions 4-3
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For Windows 2000 with USB port connection: Are you not able to
complete the installation of the printer driver?
During the installation, you may be unable to continue beyond the dialog
box prompting you to connect your printer cable to your port. (If you
cannot continue, the system is unable to display the found new hardware
wizard, described in Step 6 in the “Installing the Software” section in
Chapter 2.)
In this situation, you need to exit the setup, remove the device from the
Windows Device Manager, and restart the installation process.
To resolve this situation:
1.
Click No in the dialog box prompting you to connect your cable, and
exit the setup.
2.
Remove the device from the Windows Device Manager. The device
may appear listed as Canon FAX-L280 or Unknown Device.
To remove the device: Click Start, point to Settings and then click
Control Panel. In the Control Panel window, double-click System. On
the Hardware tab, click Device Manager. Under Universal Serial Bus
Controllers or Other Devices, click the device and press the Delete
key.
If you are unable to remove the device, unplug the printer from the
electrical outlet to turn it off. Then, plug the printer into the electrical
outlet again.
3.
Disconnect your printer cable from the port.
4.
Start the installation process again. For instructions, see Chapter 2,
“Installing the Printer Driver.”
❏
For Windows 98/Me with USB port connection: Are you not able to
complete the installation of the printer driver?
During the installation, you may be unable to continue beyond the dialog
box prompting you to connect your printer cable to your port.
In this situation, you need to exit the setup, remove the device from the
Windows Device Manager, and restart the installation process.
Summary of Contents for L280
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