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Canon IR 2420, Printer Manual

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Canon IR 2420 Printer Manual Download Page 35

Printing Problems

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Printing Problems

If you have difficulties in printing, we recommend that you resolve with the following 
remedies.

NOTE

Please contact your local authorized Canon dealer if a problem persists, or if you 
encounter problems not listed in the following sections.

Printer Trouble

Indicators off and display blank.

Cause 1

Power switch is not turned ON.

Remedy

Check the power switch to ensure that the machine is turned ON.

Cause 2

Power cord is not connected.

Remedy

Check the power cord and be sure it is connected at both ends.

Cause 3

No power at the AC outlet.

Remedy

Check the AC outlet. Consult an electrician or the local power company. If you 
are using a power strip, ensure that the power lead is connected at the source 
and turned ON.

Summary of Contents for IR 2420

Page 1: ...ENG UFR II Printer Guide UFR II Printer Guide Please read this guide before operating this product After you finish reading this guide store it in a safe place for future reference...

Page 2: ...imageRUNNER 2422 2420 UFR II Printer Guide...

Page 3: ...ic Operations Troubleshooting Reference Guide CD ROM Copying Instructions Copying Guide CD ROM Remote User Interface Instructions Remote UI Guide CD ROM Network Connectivity and Setup Instructions Net...

Page 4: ...the Symbol Sets Supported Specifications and the Index Chapter 1 Chapter 2 Chapter 3 Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions However as we a...

Page 5: ...x Disclaimers x Chapter 1 Using the Machine as a Printer Using the Printer Settings Menu 1 2 Settings Menu 1 4 Default Paper Size 1 4 Default Paper Type 1 5 2 Sided Printing 1 6 Enabling the Duplex Un...

Page 6: ...2 2 Print Problems 2 4 Other Print Problems 2 5 Correcting Poor Print Quality 2 5 Chapter 3 Appendix Printer Settings Menu 3 2 Symbol Sets Supported 3 3 ISO Substitution Table 3 3 Specifications 3 5 C...

Page 7: ...Indicates operational requirements and restrictions Be sure to read these items carefully to operate the machine correctly and avoid damage to the machine or property NOTE Indicates a clarification of...

Page 8: ...eration screens used in this manual may differ from the ones you actually see depending on the model or options you have installed The buttons and other objects that are related to operations during t...

Page 9: ...d as follows Microsoft Windows 2000 operating system Windows 2000 Microsoft Windows XP Home Edition operating system Windows XP Home Edition Microsoft Windows XP Professional Edition operating system...

Page 10: ...U S and other countries Microsoft Windows Windows Vista and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Other pr...

Page 11: ...Canon Inc Disclaimers The information in this document is subject to change without notice CANON INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXCEPT AS PRO...

Page 12: ...Settings and canceling print jobs Using the Printer Settings Menu 1 2 Settings Menu 1 4 Default Paper Size 1 4 Default Paper Type 1 5 2 Sided Printing 1 6 Print Quality 1 11 Page Layout 1 12 Finishin...

Page 13: ...les you to access common features Below is an abbreviated outline of the Printer Settings menu structure NOTE Depending on the printer environment some settings may not be available A sequence of step...

Page 14: ...Print Quality on p 1 11 Page Layout See Page Layout on p 1 12 Finishing See Finishing on p 1 15 Error Time Out See Error Time Out on p 1 17 Auto Size Detection See Auto Size Detection on p 1 18 Initia...

Page 15: ...an option use or to select the desired paper size press OK IMPORTANT If you are printing from a computer that does not have the appropriate printer driver for the machine make sure that the paper load...

Page 16: ...ype is missing in any of the paper sources the machine displays an error message on the LCD display and suspends to perform further printing If no paper source has been selected through the applicatio...

Page 17: ...ver For help see Enabling the Duplex Unit A1 on p 1 7 NOTE In the 2 Sided Printing mode you can use either the paper drawers or stack bypass as the paper source with the A4 A3 A5R B4 B5 B5R LTR LGL ST...

Page 18: ...g box For Windows 2000 Click on the Start menu point to Settings click Printers For Windows XP Professional Edition Server 2003 Click on the Start menu Printers and Faxes Windows XP Home Edition Click...

Page 19: ...Settings Menu 1 8 Using the Machine as a Printer 1 3 Click the Device Settings tab to display the Device Settings sheet select the Duplex Unit check box click OK For Windows 7...

Page 20: ...X 10 5 or later select your printer click Options and Supplies 3 Select Installable Options select the Duplex Unit check box click Apply Changes NOTE For Mac OS X 10 4 if you close the Printer Info di...

Page 21: ...1 10 Using the Machine as a Printer 1 IMPORTANT Confirm also that the options other than the Duplex Unit A1 are properly configured Be sure to select only those options that are actually installed in...

Page 22: ...f characters and graphics on the printed document Density 4 to 4 0 This setting adjusts the print density Pressing or makes the print image lighter or darker respectively You can select from nine leve...

Page 23: ...ition is on the short edge of the paper Use or to select the desired page layout press OK NOTE You cannot create a binding margin with this setting alone Use this setting in combination with the Margi...

Page 24: ...h of the outside margin You can specify the edge along which the margin will be created in the Binding setting To create a margin along one of the edges of the paper use this setting in combination wi...

Page 25: ...he Binding and Margin Settings The figures below illustrate how the Binding and Margin settings are combined You can set the paper orientation using the printer driver See the Windows Printer Driver G...

Page 26: ...r Group This setting prints all copies of the same page before printing the next page Collate This setting prints all pages of each copy before printing the next copy Staple This setting prints all pa...

Page 27: ...copies of the same page before printing the next page It offsets every other complete set of pages to indicate where each new set starts Offset Collate This setting prints all pages of each copy colla...

Page 28: ...of sheets is greater than the limit they will not be stapled Error Time Out Off On 1 to 300 sec 15 Sec The Error Time Out setting enables the machine to discard a print job that remains in the machine...

Page 29: ...the missing according to the following table NOTE The machine does not use substitute paper if the above substitute paper is not loaded in the machine s paper drawers Initializing the Printer No Yes...

Page 30: ...ne is handling only one job Proceed to step 4 If the machine has multiple jobs Proceed to step 2 NOTE The current job is listed first on the Status screen The LCD display can display characters in ASC...

Page 31: ...ncel them all at once Select and cancel one job at a time Using the System Monitor Screen You can cancel a print job from the System Monitor screen during printing or while it is waiting to be process...

Page 32: ...g Reserved jobs NOTE On the Job Status Details screen you can also check the details of the selected job For more information see Chapter 2 Basic Operations in the Reference Guide 3 Use or to select S...

Page 33: ...display can display characters in ASCII code Using other character codes may cause characters garbled on the LCD display 7 Press Reset to return to the Standby display 6 Use or to select Yes press OK...

Page 34: ...wing a few simple procedures Do not attempt to solve problems other than those described in this chapter If you cannot solve a problem contact your local authorized Canon dealer Printing Problems 2 2...

Page 35: ...ng sections Printer Trouble Indicators off and display blank Cause 1 Power switch is not turned ON Remedy Check the power switch to ensure that the machine is turned ON Cause 2 Power cord is not conne...

Page 36: ...set for enlarging or reducing the copy is not set Remedy 1 Change the paper in the selected drawer to the paper size you have set in the application software or to the size you have set for enlarging...

Page 37: ...he margins of the page Check and ensure that your software application is not trying to print graphics or text outside the printable area See the application software manual High jam rates incorrect f...

Page 38: ...mbly has become dirty with toner dust Remedy Clean the fixing assembly inside the machine See Chapter 6 Routine Maintenance in the Reference Guide The printout is too light or too dark Cause 1 The ton...

Page 39: ...Other Print Problems 2 6 Troubleshooting 2 Black stripes appear on multiple sheets in sequence Cause The life of the cartridge is old or damaged Remedy Contact your local authorized Canon dealer...

Page 40: ...summarizes the specifications of the machine and contains the index Printer Settings Menu 3 2 Symbol Sets Supported 3 3 ISO Substitution Table 3 3 Specifications 3 5 Controller Specifications 3 5 Sof...

Page 41: ...pplicable Page Printer Settings Default Paper Size A4 A4R A3 A5R B4 B5 B5R LTR LTRR LGL STMTR EXEC COM10 Monarch DL ISO C5 ISO B5 p 1 4 Default Paper Type Plain Recycled Color Bond Heavy Paper Tracing...

Page 42: ...ted This section provides a list of the character code tables for the characters in each symbol set ISO Substitution Table The shaded characters in the table are replaced with the corresponding ones i...

Page 43: ...Symbol Sets Supported 3 4 Appendix 3...

Page 44: ...s Software Specifications CPU ARC 128 MHz Memory Capacity RAM DDR 64 MB ROM Flash 8 MB Host interface One USB2 0 High Speed connector Printer Language UFRII LT Effective Printable Area Reduced to 5 mm...

Page 45: ...Default Paper Type 1 5 3 2 Density 1 11 3 2 Duplex Unit A1 1 7 E Error Time Out 1 17 3 2 F Finishing 1 15 3 2 I Image Refinement 1 11 3 2 Initialize Printer 1 18 3 2 ISO Substitution Table 3 3 M Margi...

Page 46: ...etails on your regional dealer CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CH...

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