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Other problems

Other problems

The printer does not go on ...........................................................................................................................

107

If the Printer Makes a Strange Sound ..........................................................................................................

107

Messages advising to check the maintenance cartridge are not cleared ..................................................

107

The printer consumes a lot of ink .................................................................................................................

107

Ink Level Detection ......................................................................................................................................

108

The printer does not go on

The printer does not go on

Cause

Corrective Action

The printer is unplugged.

Plug the power cord into the outlet, and then turn on the printer.

The specified voltage is not supplied.

Check the voltage of the outlet and breaker.
 (See "Specifications.")

User's Guide

If the Printer Makes a Strange Sound

If the Printer Makes a Strange Sound

Cause

Corrective Action

The printer
makes a sound
during opera-
tion.

The following sounds do not indicate a problem with the printer.

There is a sound of suction from the Platen
To prevent paper from rising, paper is held against the Platen by suction from Vacuum holes under it.

There is a sound when a different size of paper is used and when the Carriage goes from side to side
When paper of a different size is used, a valve is automatically activated to switch the area for paper suction,
which may make a sound. This mechanism prevents suction from Vacuum holes where there is no paper.
In addition, ink is ejected in sync with the movement of the Carriage back and forth to ensure optimal ink flow.
At this time, the valve automatically switches the area for paper suction, which may make a sound.

Roll paper makes a fluttering sound during printing
There may be a fluttering sound when large paper is advanced.

If you suddenly hear the tone for cleaning operations
At regular intervals, for printer maintenance, cleaning operations will begin automatically, even if the printer is
in Sleep mode.

If you suddenly hear the tone for ink agitation
At regular intervals, to ensure optimal printing quality, the ink is agitated automatically, even if the printer is in
Sleep mode.
The ink is also agitated automatically under the following conditions. Note that other operations are not possi-
ble while "

Agitating

" is displayed on the control panel.

After the printer is turned on

In other cases, contact your Canon dealer.

Messages advising to check the maintenance cartridge are not cleared

Messages advising to check the maintenance cartridge are not cleared

Cause

Corrective Action

The printer has not detected the new Mainte-
nance Cartridge that was used to replace the old
one.

Remove the new Maintenance Cartridge you have just installed and insert it
again firmly.
 (See "Replacing the Maintenance Cartridge.")

P.35

The printer consumes a lot of ink

The printer consumes a lot of ink

Cause

Corrective Action

Many full-page color images
are printed.

In print jobs such as photos, images are filled with color. This consumes a lot of ink. This does not
indicate a problem with the printer.

iPF670 Series

                                                                                                                                                                     

The printer does not go on

Basic Guide

                                                                                                                                                                                                                     

   

Troubleshooting

Other problems

107

 

Summary of Contents for IPF670

Page 1: ...Troubleshooting Problems Regarding Paper 83 Printing does not start 93 The printer stops during a print job 94 Problems with the printing quality 95 Cannot print over a network 102 Installation proble...

Page 2: ...wer cable from the outlet as soon as possible to prevent fire and electrical shocks Do not install the printer near sources of strong electromagnetic fields whether equipment that generates such field...

Page 3: ...may cause personal injuries Pacemakers Warning This printer generates a low level magnetic field Anyone wearing a pacemaker who experiences discomfort while working around the printer should leave the...

Page 4: ...tor matches the connection point on the printer During printing turn on the ventilation system in the room We recommend ensuring ample space for installation Legal Notices Legal Notices FCC Regulation...

Page 5: ...Windows is a trademark or registered trademark of Microsoft Corporation in the U S and or other countries Mac Mac OS Bonjour and OS X are trademarks of Apple Inc registered in the U S and other count...

Page 6: ...aper Reference Guide This guide describes about the types and specifications of the available media on the printer Setup Guide Quick Guide Basic Guide User s Guide Paper Reference Guide To view the Us...

Page 7: ...nces or Printing Preferences to display the Printing Preferences dialog box with the printer name added to the title 5 Select the Support sheet and click the User Man ual button iPF670 Series To view...

Page 8: ...ence Guide from imagePROGRAF Print monitor are as follows 1 Install the software See Installing the Software Mac OS P 70 2 Click System Preferences icon in the Dock 3 Click Printers Scanners Print Sca...

Page 9: ...5 Click Utility 6 Click Open Printer Utility 7 Click Support iPF670 Series To view the User s Guide or Paper Reference Guide Basic Guide Preface Manuals for this printer 9...

Page 10: ...llow these cautions Important Indicates important information and restrictions that definitely are to be followed during operation Be sure to read this information to prevent troubles malfunctions or...

Page 11: ...s and software screens Figures in this user manual may be different from the actual appearance of the printer in some cases Screens depicted in this user manual for the printer driver or other softwar...

Page 12: ...ll or fall Rolls are heavy and dropping a roll may cause injury Important When handling the roll be careful not to soil the printing surface This may affect the printing quality We recom mend wearing...

Page 13: ...tips a of the 2 Inch Paper Core Attachment with the holes b of the Holder Stopper and insert it firmly b a No attachment is needed Using rolls with a 3 inch paper core Holder Stopper Left Side Roll H...

Page 14: ...Holder Stop per touches the roll Lock the Holder Stopper lever c by pushing it down toward the shaft side Loading Rolls in the Printer Loading Rolls in the Printer Follow these steps to load rolls in...

Page 15: ...n Remove the paper and go to the next step 3 Positioning your hands as shown open the Roll Cov er 4 Holding the Roll Holder flange a rest the Roll Hold er shaft on the Roll Ledge b At this time positi...

Page 16: ...sed This may damage the printer and Roll Holder Do not release the flanges until the holder is loaded in the Roll Holder Slot Be careful not to pinch your fingers between the Roll Loading Slots b and...

Page 17: ...er left is automatically detected based on the barcode printed on the roll There is no need to specify the type and length of the paper Not prin ted A menu for selection of the paper type and length i...

Page 18: ...he OK button The roll is now rewound and ejected Caution If you have selected ManageRemainRoll On in the Control Panel menu a barcode is printed on the leading edge of the roll Do not remove the roll...

Page 19: ...For instructions on removing the Roll Holder from rolls see Removing the Roll Holder from Rolls User s Guide 8 Holding it at the positions indicated close the Roll Cover Note To load new roll paper in...

Page 20: ...it Load the paper straight Loading paper askew will cause an error See Paper is crooked P 116 Note Store unused paper in the original package away from high temperature humidity and direct sunlight 1...

Page 21: ...ing side up in the Paper Feed Slot with the right edge aligned with the Paper Alignment Guide a to the right of the Roll Cover Insert the paper until the leading edge makes contact and you hear a tone...

Page 22: ...r and then press the OK button The printer now starts feeding the paper Note Refer to Paper Reference Guide for details on type of paper to select See Displaying the Paper Refer ence Guide User s Guid...

Page 23: ...he OK button The paper is ejected from the front of the printer 5 Holding the paper push the Release Lever back and remove the sheet 6 Pull the Release Lever forward iPF670 Series Removing Sheets Basi...

Page 24: ...ommend using up an Ink Tank in the course of printing within six months after breaking the seal Printing quality may be affected if you use older ink tanks Do not leave the printer without ink tanks i...

Page 25: ...n 2 Press the OK button The Ink Menu is displayed 3 Press or to select Rep Ink Tank and then press the OK button A message on the Display Screen requests you to open the Ink Tank Cover Remove the Ink...

Page 26: ...ccording to local regulations Installing Ink Tanks 1 Before opening the pouch gently agitate the Ink Tank once or twice Agitate the ink in the Ink Tank by slowly ro tating the Ink Tank upside down and...

Page 27: ...ks cannot be installed in the holder if the color or orientation is incorrect If the Ink Tank does not fit in the holder do not force it in Check the Ink Tank serial number the Ink Color Label the col...

Page 28: ...Make sure the Ink Lamp is lit in red Note If the Ink Lamp is not lit reinstall the tank 6 Close the Ink Tank Cover Replacing Ink Tanks iPF670 Series Basic Guide Consumables and Maintenance Ink Tanks 2...

Page 29: ...zles of the Printhead you remove Handle the Printhead carefully during re placement The ink may stain clothing Do not open the Printhead pouch until immediately before installation After removing the...

Page 30: ...shown on the Display Screen re garding Printhead replacement Important During Printhead replacement do not move the Carriage from the position indicated If you accidentally move the Carriage you will...

Page 31: ...uching these parts may damage them a b 3 Pull the Printhead Fixer Lever forward all the way to open it completely 4 Pull up the Printhead Fixer Cover to open it complete ly iPF670 Series Replacing the...

Page 32: ...t from the pouch Important When handling the Printhead always hold it by the grips a Never touch the nozzles b or metal con tacts c This may damage the Printhead and affect printing quality Never touc...

Page 33: ...n do not keep the nozzles and metal contacts facing down If the nozzles or metal contacts are damaged it may affect the printing quality Do not reattach the removed Protective Part Dispose of these ma...

Page 34: ...Auto Advanced is performed if you have selected Rep P head Print On in the Control Panel menu See Menu Set tings User s Guide In this case follow the instructions on the Display Screen for Printhead...

Page 35: ...enance Cartridge may become damaged or ink may leak out To prevent ink from leaking from a used Maintenance Cartridge avoid dropping the cartridge or storing it at an angle Otherwise ink may leak and...

Page 36: ...n press the OK button 4 Press or to select Repl maint cart and then press the OK button A message on the Display Screen advises you to open the Maintenance Cartridge Cover Replace the Maintenance Cart...

Page 37: ...tenance Cartridge or store it at an angle ink may leak and cause stains The remaining Maintenance Cartridge capacity is recorded on each printer Do not install a used Main tenance Cartridge in another...

Page 38: ...printer now initializes the Maintenance Cartridge Important Do not remove the Maintenance Cartridge during initialization immediately after replacing the Mainte nance Cartridge The Maintenance Cartrid...

Page 39: ...ced the roll After printing on paper that generates a lot of paper dust After printing on adhesive paper Important If the Platen inside the Top Cover becomes dirty it may soil the underside of paper W...

Page 40: ...ipe inside the Top Cover to clean it Wipe away any ink residue on the Platen as a whole a the Paper Retainer b Borderless Printing Ink Grooves c and Ejection Guide d Warning Never use flammable solven...

Page 41: ...en the Platen and Ejection Guide use a damp cloth that you have wrung out completely to wipe over the Output Tray and along grooves 4 Close the Top Cover Cleaning the Printhead Cleaning the Printhead...

Page 42: ...zles are checked at fixed intervals Configure the settings on the Control Panel menu in Nozzle Check See Menu Settings User s Guide Perform cleaning as follows 1 On the Tab Selection screen of the Con...

Page 43: ...rint jobs Otherwise this lamp flashes when the print job is paused or the printer is updating the firmware Off There are no active print jobs when the Data lamp is off c Message Lamp orange On A warni...

Page 44: ...ssing this button in menu items of each tab for which is displayed at left will move to the lower level of the menu item enabling you to execute menu commands or set menu values Also press this button...

Page 45: ...various tabs from the Tab Selection screen and set or execute Menu items The following section describes menu operations and how they are presented in this User Manual Accessing menus P 45 Specifying...

Page 46: ...press the OK button Specifying menu items Menu items can be set as follows 1 Press or to select the desired setting and then press the OK button After two seconds the display reverts to the upper lev...

Page 47: ...confirmation message is displayed regarding the setting you entered follow the on screen instruc tions If you have changed the Interface Setup menu settings a message confirming whether to register th...

Page 48: ...l Fourth Level Fifth Level Load Paper Roll Paper Cut Sheet Eject Paper Chg Paper Type 1 Roll Paper The paper type is displayed here 1 Cut Sheet The paper type is displayed here 1 Chg Paper Size Sheet...

Page 49: ...Settings dialog box of the printer driver 6 see Specifying the Cutting Method for Rolls User s Guide Ink Menu First Level Rep Ink Tank Head Cleaning A Job Menu First Level Second Level Third Level Fo...

Page 50: ...Standard Draft Mainte nance Head Cleaning Head Cleaning A Head Cleaning B Nozzle Check Replace P head Repl maint cart Head Info GL2 Replot GL2 BufferClear GL2 Set tings Quality Manager Color Mode Mono...

Page 51: ...On GL2 Set Print Interface Setup 7 EOP Tim er 7 10 sec 30 sec 1 min 2 min 5 min 10 min 30 min 60 min TCP IP 7 IPv4 7 IPv4 Mode 7 Automatic Manual Proto col 4 7 DHCP 7 On Off BOOTP 7 On Off RARP 7 On...

Page 52: ...yyyy mm dd yyyy Language English Fran ais Italiano Deutsch Espa ol Portugu s Time Zone 7 0 London GMT 1 Paris Rome 2 Athens Cairo 3 Moscow 4 Eerevan Baku 5 Is lamabad 6 Dacca 7 Bangkok 8 Hong Kong 9...

Page 53: ...or Print Length 4 Not displayed if IPv4 Mode is Manual 5 Not displayed if Auto Detect is On 6 Follows the setting in Date Format 7 Restrictions apply if a password is configured using Change Password...

Page 54: ...e Paper Retainer push this lever back e Control Panel Use this panel to operate the printer and check the printer status See Control Panel P 43 f Ink Tank Cover Open this cover to replace an Ink Tank...

Page 55: ...and User s Guide Note The Stand that can be used with this printer is Printer Stand ST 27 and Printer Stand ST 26 The Stand is normally offered as an optional accessory but either one or the other of...

Page 56: ...r is compatible with Hi Speed USB connections d Carrying Handles When carrying the printer have three people hold it by these handles on the back at both ends Grasp these parts on the left and right s...

Page 57: ...print Vacuum holes on the platen hold paper in place e Borderless Printing Ink Grooves For catching ink outside the edges of paper during borderless printing f Linear Scale The linear scale serves a k...

Page 58: ...r b Holder Stopper Secure rolls on the Roll Holder with this part c Roll Loading Slots Slide the Roll Holder along these slots d Roll Holder Slot Load the Roll Holder into this holder slot Carriage Ca...

Page 59: ...A lever that locks the Ink Tank in place and protects it Lift and press down the lever when replacing an Ink Tank b Ink Color Label Load an Ink Tank that matches the color and name on this label c In...

Page 60: ...te that replacement is not required if there is 60 or more free space See Checking the Remaining Mainte nance Cartridge Capacity User s Guide Depending on the state of the printer part replacement may...

Page 61: ...t the ink may leak out If consumables must be replaced the message Consumables must be replaced Call for service is shown on the Display Screen and preparation is not possible If this message is displ...

Page 62: ...they click in to place 6 Close the Ink Tank Cover Ink is now drawn into the Maintenance Cartridge Important Do not remove the Maintenance Cartridge except when the message for replacing it is displaye...

Page 63: ...rinter covers to secure them in the re verse order of tape removal during installation 3 Remove the Stand by reversing the installation procedure when it was attached to the printer 4 Disassemble and...

Page 64: ...to the position shown a and unlock all four casters Moving the stand with the support rod lowered or the casters locked may cause in jury or damage the area of installation or basket cloth OFF a Note...

Page 65: ...juries When moving the printer firmly grasp the Carry ing Handles The printer may be unsteady if you hold it at other positions which poses a risk of in jury from dropping the printer When placing the...

Page 66: ...the power button to turn the printer on Instructions are displayed on the Display Screen 6 Open the Ink Tank Cover and install the ink tanks 7 Load the Roll Media on the Roll Holder See Attaching the...

Page 67: ...n See Installing the Software Windows P 68 See Installing the Software Mac OS P 70 Important When the printer is connected to a network via TCP IP the printer s IP address may be changed if you reinst...

Page 68: ...nstallation following the instruc tions displayed If you accidentally connect the USB cable first the printer driver may not be installed correctly When the printer is connected to a network via TCP I...

Page 69: ...and connect the printer and computer with the USB cable 4 On the Finish window select Restart my comput er now and click Restart Software settings take effect after the computer re starts iPF670 Serie...

Page 70: ...a network the printer s IP address may be changed if you reinstall the printer In this case be sure to reconfigure the printer s IP address 1 After making sure the computer and printer are not connect...

Page 71: ...4 After installation click Exit iPF670 Series Installing the Software Basic Guide Software Installation Installing the Printer Driver Mac OS 71...

Page 72: ...need to print them Change the layout orientation relative to the paper You can save paper by correcting the direction in which the document is arranged on the paper if necessary Configuring Settings i...

Page 73: ...cess the Main pane 2 Select the Print Preview check box 3 After you click Print the Canon imagePROGRAF Preview window will be displayed iPF670 Series Print Preview Basic Guide Software Installation Co...

Page 74: ...you to con serve paper Note If the page would exceed the roll paper width after rotation you can use this function with Scale to fit Roll Paper Width to print rotated pages Configuring Settings in Win...

Page 75: ...derless Printing check box to dis play the Information dialog box 3 Click the width of the loaded roll in the Roll Paper Width list 4 Click OK to close the Information dialog box 5 Select Fit Paper Si...

Page 76: ...in Windows 1 Access the Page Setup sheet 2 Click Size Options and register the original size 3 Select the Enlarged Reduced Printing check box 4 After you click Fit Roll Paper Width the Informa tion di...

Page 77: ...the original as specified in the source application 4 Select the Enlarged Reduced Printing check box 5 Select Fit Paper Size Fit Roll Paper Width or Scaling Configuring Settings in Mac OS 1 Access the...

Page 78: ...ing on the type of paper used for adjustment use the same type of paper as you will use for printing Use Auto Standard if you have switched to another type of paper or if you want the boundaries betwe...

Page 79: ...ss or to select Auto Standard or Auto Advanced and then press the OK button A test pattern is printed for adjustment Adjustment is now finished if you have printed on a roll or a sheet of A2 size or l...

Page 80: ...rint Length is selected Note Either A High or B Standard Draft in the Adjust Length menu is applied depending on printer driver settings at the time of printing If you have selected Easy Settings in t...

Page 81: ...Standard or Fast is selected in Print Quality in the printer driver Note Always check the Adj Priority values before using Adjust Length See Selecting a Feed Amount Adjustment Method P 80 Use paper o...

Page 82: ...in 1 inch increments Note A test pattern is printed in black when you choose A High or in magenta if you choose B Standard Draft To cancel printing the test pattern for adjustment hold down the Stop b...

Page 83: ...e of clear film cannot be detected 92 Roll Paper is Continuously Ejected 92 Clearing Jammed Roll Paper Clearing Jammed Roll Paper If paper from a roll becomes jammed Paper jam is shown on the Display...

Page 84: ...right side manually away from the jam Important Do not move the Carriage over jammed paper This may damage the Printhead 2 Clear any jammed paper from inside the Top Cover After removing the paper ma...

Page 85: ...nd dam age the printer a b If paper from a roll is jammed by the Paper Feed Slot Remove the jammed paper from the Paper Feed Slot After removing the paper make sure there are no other scraps of paper...

Page 86: ...of paper in the printer 5 Pull the Release Lever forward Clearing a Jammed Sheet Clearing a Jammed Sheet If a sheet becomes jammed Paper jam is shown on the Display Screen of the Control Panel Remove...

Page 87: ...from the jam Important Do not move the Carriage over jammed paper This may damage the Printhead 2 Clear any jammed paper from inside the Top Cover After removing the paper make sure there are no othe...

Page 88: ...per from the Paper Feed Slot After removing the paper make sure there are no other scraps of paper in the printer If the paper is jammed by the Ejection Guide Remove the jammed paper from the Output T...

Page 89: ...these steps to remove any scraps left in the Paper Feed Slot after you clear jammed sheets or roll paper 1 Turn the printer off See Turning the Printer On and Off User s Guide 2 Push the Release Leve...

Page 90: ...d Slot Push the scrap out toward the Platen 5 Remove the scrap when it is pushed out onto the Platen 6 If any scraps remain inside the paper feed slot repeat steps 4 and 5 7 Holding it at the position...

Page 91: ...Reload the paper correctly You are using paper that cannot be cut with the Cutter Unit Specify Manual in Cutting Mode in the Control Panel menu and use scissors or a cutting tool to cut the roll afte...

Page 92: ...e detected The size of clear film cannot be detected Cause Corrective Action The Platen is soiled with ink or other substances Open the Top Cover and clean the entire Platen See Cleaning Inside the To...

Page 93: ...s follows 1 Right click the printer icon in the Printers and Faxes or Printers window 2 Click Resume Printing in the menu In Mac OS restart the print job as follows 1 Click Print Scan This is identifi...

Page 94: ...as cut to straighten it The leading edge of rolls may be cut to straighten it if Trim Edge First is set to a value other than Off in the Control Panel menu See Cutting the Leading Edge of Roll Paper A...

Page 95: ...ntent of the warning See Menu Settings User s Guide Because the printer was left without ink tanks installed for some time ink has become clogged in the ink supply sys tem After the ink tanks have bee...

Page 96: ...ooting Paper Abrasion and Blurry Images User s Guide When printing on paper 0 1 mm 0 004 in thick or less choose a VacuumStrngth setting of Weakest in the Control Panel menu If rubbing still occurs in...

Page 97: ...rl during printing and touch the Output Tray In this case in the Control Panel menu complete the settings for Dry time and Area in Scan Wait Time However note that printing will now take longer See Me...

Page 98: ...eck the nozzles and see if they are clogged See Checking for Nozzle Clogging User s Guide Streaks may occur if you set the Print Quality too low Choose a higher level of Print Quality in the Advanced...

Page 99: ...e of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Scan W...

Page 100: ...ew Check Lv to Standard In the Control Panel menu Width Detection is set to Off Set Width Detection to On in the Control Panel menu Documents are printed in monochrome Documents are printed in monochr...

Page 101: ...t to Straighten Lines and Colors User s Guide See Adjusting Line Misalignment User s Guide The type of paper specified in the printer driver does not match the type loaded in the printer Load paper of...

Page 102: ...mmuni cation mode in use See Configuring the Communication Mode Manually User s Guide Cannot print over a TCP IP network Cannot print over a TCP IP network Cause Corrective Action The printer s IP add...

Page 103: ...iver Uninstaller to display the Delete Printer window 2 Select the printer in the list and click Delete 3 Click Yes after the Warning message is displayed 4 Make sure that the printer has been removed...

Page 104: ...imagePROGRAF Device Setup Utility to start the wizard 2 In the wizard window click Delete and then click Next 3 Follow the instructions on the screen to remove imagePROGRAF Device Setup Utility Removi...

Page 105: ...nd print again See Menu Settings User s Guide PageSizeProcess1 in the Control Panel menu is set to On Set PageSizeProcess1 to Off in the Control Panel menu See Menu Settings User s Guide Lines are pri...

Page 106: ...when Input Resolution in the Con trol Panel menu was set to 600dpi In the Control Panel menu set Input Resolution to 300dpi and print again See Menu Settings User s Guide Replotting with HP GL 2 jobs...

Page 107: ...ically switches the area for paper suction which may make a sound Roll paper makes a fluttering sound during printing There may be a fluttering sound when large paper is advanced If you suddenly hear...

Page 108: ...evel detection function to prevent the ink from running out during printing which prevents printer damage See Ink Tanks User s Guide This function will not work correctly if you use refill ink tanks A...

Page 109: ...he button 4 After checking the message press the button 5 Press or to select Yes and then press the OK button 6 Check the message and press the button 7 Check the message and press the button 8 Press...

Page 110: ...tion is shown on the Display Screen After checking the message press the button 10 Press or to select Yes and then press the OK button Ink level detection is now released Ink Level Detection iPF670 Se...

Page 111: ...ment on several sheets but sheets of dif ferent types or sizes of paper were used When printing a test pattern for adjustment use sheets of the same size and type of paper in the required quantity Pre...

Page 112: ...tting in the printer driver to the size loaded in the printer and try printing again Replace the loaded paper with paper of a size that matches the size setting in the printer driver as follows 1 Pres...

Page 113: ...Width in the printer driver Press or to select Print and then press the OK button to resume printing However note that this error may cause paper jams and affect the printing qual ity Press or to sele...

Page 114: ...n out during the print job and you may not be able to print all of the document Press or to select Change Paper and then press the OK button to stop print ing Either change the printer driver Paper So...

Page 115: ...on the roll also specify the paper length See Specifying the Paper Length User s Guide 5 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Pri...

Page 116: ...ooked Cause Corrective Action Paper loaded crooked was detected when the paper was advanced Follow these steps to reload the roll 1 Push the Release Lever back 2 Adjust the right edge of the roll to m...

Page 117: ...Display Screen press the OK button Printing will resume starting from the page on which the error occurred See Loading Rolls in the Printer P 14 There is a foreign object by the Output Tray ob structi...

Page 118: ...follows 1 Press or to select Change Paper and then press the OK button See Removing the Roll from the Printer P 17 See Removing the Roll Holder from Rolls User s Guide 2 Replace the paper with paper c...

Page 119: ...Stop Printing and then press the OK button Roll paper is not securely in contact with roll holder Roll paper is not securely in contact with roll holder Cause Corrective Action When the roll was loade...

Page 120: ...uality Press the OK button open the Ink Tank Cover and replace the Ink Tank for the color that does not have enough ink See Replacing Ink Tanks P 24 No ink left No ink left Cause Corrective Action The...

Page 121: ...printer Load the Ink Tank See Replacing Ink Tanks P 24 Check if ink tank is set and its color and direction Check if ink tank is set and its color and direction Cause Corrective Action There is no In...

Page 122: ...Guide 3 Clean the Printhead if the nozzles are clogged See Cleaning the Printhead P 41 4 Execute Adj Quality again See Automatic Banding Adjustment User s Guide Highly transparent film is loaded that...

Page 123: ...rinthead as follows and then execute Head Posi Adj again 1 Press the OK button to clear the error 2 Use Head Inc Adj to adjust the angle of inclination of the Printhead See Adjusting Line Misalignment...

Page 124: ...se steps to clean the Printhead 1 Stop printing by pressing or to select Stop Printing 2 Clean the Printhead See Cleaning the Printhead P 41 If the message is still displayed when printing replace the...

Page 125: ...ull You can continue to print but prepare a new Maintenance Cartridge to use when the message for replacement is displayed No Maintenance Cartridge capacity No Maintenance Cartridge capacity Cause Cor...

Page 126: ...ms and affect the printing quality GL2 Wxxxx The memory is full xxxx is 0501 0903 or 0904 GL2 Wxxxx The memory is full xxxx is 0501 0903 or 0904 Cause Corrective Action The printer memory is full Beca...

Page 127: ...curred Write down the error code and message turn off the printer and contact your Can on dealer for assistance Hardware error xxxxxxxx xxxx x represents a letter or number Hardware error xxxxxxxx xxx...

Page 128: ...or which service is required Contact your Canon dealer for assistance Unknown file Unknown file Cause Corrective Action Data sent to keep the printer up to date such as pa per information is in the wr...

Page 129: ...tenance cartridge 125 Insufficient paper for job 114 Leading edge detection error 117 Maint cart The level is low 125 Maintenance cartridge full 125 Maintenance cartridge problem 125 MediaType Mismatc...

Page 130: ...o small 112 The paper is too small 112 The roll is empty 115 This paper cannot be used 114 This type of paper is not compatible with HP GL 2 126 Top cover is open 128 Unknown file 128 Wrong maintenanc...

Page 131: ...58 63 I If a message is displayed 35 Ink level 108 Ink level detection 108 L Large Format Printing 76 M Maintenance Cartridge 3 35 54 60 125 Menu Operations 45 Menu Structure 48 N Navigate 44 P Paper...

Page 132: ...iPF670 Series Basic Guide ENG CANON INC 2014...

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