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2.  ADJUSTMENT / SETTINGS 

2-1. Service 

Mode 

< Service mode operation procedures > 

Use the Service Tool on the connected computer. 
 
1)  Start the printer in the service mode. 
 

i. 

With the printer power turned off, while pressing the Resume/Cancel button, press and hold 
the Power button. (DO NOT release the buttons). 

 

ii. 

When the Power LED lights in green, while holding the Power button, release the 
Resume/Cancel button. (DO NOT release the Power button.) 

 

iii.  While holding the Power button, press the Resume/Cancel button 2 times, and then release 

both the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is 
pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green, 
starting with Alarm LED.) 

 

iv.  When the Power LED lights in green, the printer is ready for the service mode operation. 

   

2)  Start the Service Tool on the connected computer. 
 

i. 

When a button is clicked in the Service Tool dialog box, that function is performed. During 
operation of the selected function, all the Service Tool buttons are dimmed and inactive.   

 

ii 

When the operation is completed, "A function was finished." is displayed, and another 
function can be selected.   

 

iii 

If a non-supported function is selected, "Error!" is displayed. Click 

OK

 in the error message 

dialog box to exit the error. 

 

< Service Tool Functions > 
 

 

Summary of Contents for iP4680

Page 1: ... 1 21 iP4600 iP4680 SIMPLIFIED SERVICE MANUAL 1 LIST OF ERROR DISPLAY 2 ADJUSTMENT SETTINGS QY8 13BY 000 Rev 00 July 25 2008 Canon Inc ...

Page 2: ... CD or DVD in the CD DVD tray and inset the CD DVD tray in the proper position Then press the Resume Cancel 2 times No paper in the cassette 1003 Confirm that the cassette is selected as the paper source Set the paper in the cassette and press the Resume Cancel button Paper jam 1300 Paper jam in the rear guide 1303 Paper jam in the under guide 1304 Remove the jammed paper and press the Resume Canc...

Page 3: ...1701 Replace the ink absorber and reset its counter See 2 2 Adjustment Settings 4 Service mode Pressing the Resume Cancel button will exit the error and enable printing without replacing the ink absorber However when the ink absorber becomes full no further printing can be performed unless the applicable ink absorber is replaced The error The ink absorber becomes almost full service call may occur...

Page 4: ...k tank not recognized 1684 A non supported ink tank an ink tank that is sold in a different region from where the printer was purchased is installed the ink tank LED is turned off Install the supported ink tanks 15 times Ink tank not recognized 1410 to 1419 A hardware error occurred in an ink tank the ink tank LED is turned off Replace the ink tank s 16 times No ink no raw ink 1688 Replace the emp...

Page 5: ...encoder signal 1 Smearing or scratches on the LF EJ slit film clean the LF EJ slit film 2 Foreign material or paper debris in the LF drive remove foreign material 3 Cable connection 4 Part replacement LF EJ slit film LF EJ timing sensor unit Paper feed roller unit Logic board Paper feed motor 4 times Purge cam sensor error 5C00 An error occurred in the purge unit 1 Foreign material or paper debris...

Page 6: ...arriage lift mechanism error 5110 The carriage did not move up or down properly 1 Foreign material or paper debris that obstructs the carriage movement remove foreign material 2 Part replacement Switch system unit Carriage unit 12 times APP position error 6A80 An error occurred in the APP motor APP sensor error 6A90 An error occurred during paper feeding or paper ejection 1 Foreign material or pap...

Page 7: ...sition 2 Re set or replacement of ink tanks 3 Cable connection 4 Part replacement Spur unit Logic board 20 times Other errors 6500 An unidentified error occurred 1 Part replacement Logic board 21 times Drive switch error C000 Drive was not switched properly 1 Foreign material or paper debris in the drive switch area remove foreign material 2 Part replacement Purge drive system unit ASF unit 23 tim...

Page 8: ... Resume Cancel buttons Each time the Resume Cancel button is pressed the Alarm and Power LEDs light alternately Alarm in orange and Power in green starting with Alarm LED iv When the Power LED lights in green the printer is ready for the service mode operation 2 Start the Service Tool on the connected computer i When a button is clicked in the Service Tool dialog box that function is performed Dur...

Page 9: ...e and click OK EEPROM information print Model name ROM version Ink absorber counter value ink amount in the ink absorber Print information Error information etc 3 CD R CD R check pattern print For refurbishment use Not used in servicing 4 LF Eject LF Eject correction pattern print See LF Eject correction below 5 Left Margin Left margin pattern print Not used 6 Deep Cleaning Print head deep cleanin...

Page 10: ... Adjustable range between 1 0 mm to 1 0 mm in 0 1 mm increment 13 LF EJECT Correction LF Eject correction value setting See LF Eject correction below 14 Left Margin Correction Left margin correction value setting Not used 15 Ink Absorber Counter Ink absorber counter setting See Ink absorber counter setting below LF Eject correction After replacement of the feed roller platen unit LF Eject encoder ...

Page 11: ...hus in the initial EEPROM information print LF and EJ are printed but the selected values are printed after the LF Eject correction Ink absorber counter setting Set the ink absorber counter value to a new EEPROM after the logic board is replaced in servicing 1 Before replacement of the logic board check the ink absorber counter value in EEPROM information print 2 After replacement of the logic boa...

Page 12: ...river Maintenance tab Set 3 sheets of plain paper A4 or Letter in the cassette or the rear tray if selected Print head alignment value printing Perform from the printer driver Maintenance tab Confirmation of the current print head alignment values Paper feed roller cleaning Perform from the printer driver Maintenance tab The paper feed rollers of the selected paper source the rear tray or the cass...

Page 13: ...er support unit and the access cover While pushing the both sides of the paper support so that the center will warp slightly release the left and right bosses 3 Remove the main case covers L and R While inserting a flat blade screwdriver etc through into a space under the main case cover and pressing the claw downward slide the main case cover toward the front side of the printer ...

Page 14: ... 14 21 4 Remove the side cover L 5 Remove the side cover R ...

Page 15: ... 15 21 6 Remove the front door unit While slightly warping the center of the paper output tray downward release the left and right bosses 7 Remove the panel cover unit 1 screw ...

Page 16: ... 16 21 8 Remove the main case unit ...

Page 17: ...SB connection Direct printing from a digital camera PictBridge Absorber kit After replacement 1 Reset the ink absorber counter Ink absorber counter volume print After the ink absorber counter is reset the counter value is printed automatically Carriage unit At replacement 1 Before removal of the carriage rail mark the carriage rail position 2 Apply grease to the sliding portions of the carriage ra...

Page 18: ...nt 1 Perform print head alignment in the user mode Service test print 1 General notes Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly Do not drop the ferrite core which may cause damage Protect electrical parts from damage due to static electricity Before removing a unit after removing the power cord allow the printer to sit for approx...

Page 19: ... out of phase motor etc occurs Caution The screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other cases 4 Ink absorber counter setting Before replacement of the logic board check the ink absorber counter value and register it to the replaced new logic board The value can be set in 10 increments In addition according to the ...

Page 20: ...8 to 36 1 x 2 3 Carriage rail The surface where the carriage unit slides 3 Floil KG107A 360 to 440 4 Carriage rail The surface where the carriage unit slides 4 Floil KG107A 360 to 440 5 Main chassis The surface where the carriage unit slides 5 Floil KG107A 230 to 290 6 Parallel pin The pin surface which contacts the idler pulley hole 6 Floil KG107A 9 to 18 1 x 1 7 APP code wheel gear shaft APP cod...

Page 21: ...omatically locked in place See Caution b below Caution a If the print head is removed from the printer and left alone by itself ink the pigment based black ink in particular is likely to dry For this reason keep the print head installed in the printer even during transportation b Securely lock the carriage in the home position to prevent the carriage from moving and applying stress to the carriage...

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