Canon
imageRUNNER ADVANCE C9000 PRO / C7000 Series Service Guide
c. ‘Full Remote’ Method
The ‘Full Remote’ Method is a process to download firmware data to
the imageRUNNER ADVANCE HDD from a distribution server and
then automatically install the device firmware. The Technician is not
required to visit the customer site to download or install the
firmware.
The Technician accesses the imageWARE Remote Portal to
schedule the imageRUNNER ADVANCE to download and install the
firmware (between 24 hours and 7 days following a request). The
imageRUNNER ADVANCE updater receives the download/Install
schedule when the e-RDS polls the UGW for the update information.
The updater schedules the imageRUNNER ADVANCE to download
the appropriate application or firmware from the CDS database to
the imageRUNNER ADVANCE HDD and install the downloaded file.
Content Delivery System Notes:
•
To utilize the CDS on the imageRUNNER ADVANCE, the device will
need to have access to the internet. The Service Technician will
need to perform a communications test from the Service Mode of
the imageRUNNER ADVANCE to validate the device’s ability to
communicate to the CDS Distribution Server.
•
When using the Scheduled Delivery Method or the Full remote
method The Service Technician must enable eRDS and the CDS-
UGW switch on the imageRUNNER ADVANCE device(s). In
addition, the imageRUNNER ADVANCE device(s) must be
registered on the UGW.
•
The Instruction Manual will include conditions for use and
acceptance of the CDS Service. It will also contain language to help
the customer understand the conditions for use and acceptance of
third party software that is embedded in the hardware and controls
the hardware features (these conditions will also be addressed in
the Limited Warranty for Embedded Software).
•
The Content Delivery System Software Solutions Guide (available
and
) contains this as well as additional
language that CUSA recommends your Dealership consider
including in the Maintenance Agreement with your end-user
customer as it pertains to the use of the CDS service.
imageRUNNER ADVANCE C9000 PRO / C7000 Series Service Guide
March 2015
Rev. 2
Page 26
Summary of Contents for imageRUNNER ADVANCE C7055
Page 1: ...Canon Service Guide ...
