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Canon ImageRunner 4025, Basic Operation Manual, Page: 101 / 180

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Canon ImageRunner 4025 Basic Operation Manual Download Page 101

101

4

Troubleshooting

Clearing Paper Jams  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 102

Locations of Paper Jams• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •103
Main Unit• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •104
Paper Sources • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •109
Feeder • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •115
Staple Finisher-G1/Booklet Finisher-G1 (Optional)  • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •117
Booklet Finisher-G1 (Optional)  • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •121
Inner Finisher-D1 (Optional)  • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •125
Inner 2Way Tray-H1 (Optional)• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •129

Reducing the Frequency of Paper Jams   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 130

Clearing Staple Jams (For Optional Products) .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 131

Locations of Staple Jams  • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •131
Staple Finisher-G1/Booklet Finisher-G1  • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •132
Saddle Stitcher Unit of the Booklet Finisher-G1 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •133
Inner Finisher-D1  • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •136

If Memory Becomes Full during Scanning  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 138

For the Copy Function  • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •139
For the Fax/Scan and Send Function• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •139
For the Scan and Store Function • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •139

When an Error Message Is Displayed  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 140

When an Error Code Is Displayed   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 141

Printer/Fax Driver Troubleshooting  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 142

Service Call Message   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 143

Contacting Your Local Authorized Canon Dealer • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •143
Setting the Limited Functions Mode from the Service Call Message Screen • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •144
Functions Available When the Printer/Scanner Cannot Be Used Due to an Error  • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •146

Frequently Asked Questions   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 148

Summary of Contents for ImageRunner 4025

Page 1: ...ENG Basic Operation Guide After you finish reading this guide store it in a safe place for future reference ...

Page 2: ...cording to Your Needs 20 Flow of Basic Operations How to Make a Copy 22 Things You Can Do with the Copy Functions 24 Sending a Fax 28 Things You Can Do with the Fax Functions 30 Sending Scanned Data E Mail I Fax File Servers 34 Things You Can Do with the Scan and Send Functions 36 Storing Scanned Data 40 Things You Can Do with the Scan and Store Functions 42 Printing Stored Data 44 Sending Stored ...

Page 3: ...uency of Paper Jams 130 Clearing Staple Jams For Optional Products 131 If Memory Becomes Full during Scanning 138 When an Error Message Is Displayed 140 When an Error Code Is Displayed 141 Printer Fax Driver Troubleshooting 142 Service Call Message 143 Frequently Asked Questions 148 ...

Page 4: ...ace for future reference Setup Guide Describes the settings required before using functions such as the network settings for sending e mail Describes how to add applications and update the firmware ENG Setup Guide After you finish reading this guide store it in a safe place for future reference Basic Operation Guide This Manual Provides an overview of the functions and describes the basic operatio...

Page 5: ...the machine correctly and avoid damage to the machine or property Indicates a clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended Indicates an operation that must not be performed Read these items carefully and make sure not to perform the described operations Driver Installation Guide Provides instructions on installing the p...

Page 6: ... into your computer 2 Drag and drop the iRADV_C4051_Manual_us folder to the location you want to save it 3 Double click the index html file inside the iRADV_C4051_Manual_us folder to display the e Manual Depending on the operating system you are using a security protection message may appear In this case allow the content to be displayed When you start the e Manual the following page the top page ...

Page 7: ...section describes the required information to use the machine and the information of optional product and software 8 Select from purpose This section includes the introduction of functions of the machine for each purpose 9 Office Locations Canon office locations are displayed 10 Trademarks The trademarks are displayed 11 Copyright The information of copyrights is displayed 12 Disclaimer The discla...

Page 8: ...8 MEMO ...

Page 9: ...Machine Can Do 10 Main Power and Control Panel Power 12 Parts and Their Functions 13 External View 13 Internal View 14 Feeder DADF AG1 15 Control Panel and Touch Panel Display 16 Main Menu Screen Settings 18 Changing Settings According to Your Needs 20 ...

Page 10: ... with features that meet the needs of document work in a digitized office the imageRUNNER ADVANCE 4051 4045 4035 4025 represents the ultimate in a digital multitasking machines What This Machine Can Do Copy You can make two sided copies from one sided originals or copy two pages onto one side of the paper to reduce printing cost There are other modes such as the Collate modes p 22 Fax 1 Scanned do...

Page 11: ...so be accessed from other imageRUNNER ADVANCE machines for operations such as printing stored data p 40 p 44 Use Remote Scanner You can use this machine as a remote scanner by TWAIN compatible computer software You can scan up to 11 x 17 in size at a resolution of 600 x 600 dpi See e Manual Scanner Print Secured File You can send print data protected with a PIN password from a computer to the mach...

Page 12: ...Sleep mode to minimize energy consumption Press the control panel power switch to cancel the Sleep mode and resume normal machine operations Main Power and Control Panel Power The machine is provided with two power switches a main power switch and a control panel power switch Do not connect or disconnect the power cord with wet hands as this may result in electrical shock If you are using a login ...

Page 13: ...ing the imageRUNNER ADVANCE 4035 4025 the feeder is an optional product Press to the I side to turn the power ON USB Port LAN Port Ethernet Port Front Cover of the Machine Paper Drawer s Upper Right Cover Open this cover when replacing the waste toner container Paper Drawer 1 Paper Drawer 2 Holds up to 550 sheets of paper 21 lb bond 80 g m2 Use an Ethernet cable to connect the machine to a network...

Page 14: ...m in the fixing unit Use the platen glass when scanning books thick originals thin originals transparencies etc Waste toner accumulates here Toner Replacement Cover Open this cover to replace the toner cartridge Waste Toner Container Toner Cartridge When toner runs out pull out the toner cartridge and replace it with a new one Parts and Their Functions ...

Page 15: ...st these guides to match the width of the original Original Supply Tray Original Output Area 5 4 3 2 1 Open this cover to remove jammed originals Originals placed here are automatically fed sheet by sheet into the feeder Place originals into this tray with the surface that you want to scan face up Originals that have been scanned from the original supply tray are output into the original output tr...

Page 16: ... Main Power Indicator Lights when the main power is turned ON 12 Error Indicator Flashes or lights if there is an error in the machine 13 Processing Data Indicator Flashes or blinks green when the machine is performing operations and maintains a steady green light when fax data is stored in memory 14 Clear key Press to clear entered values or characters 15 Reset key Press to restore the standard s...

Page 17: ...Out If you are managing the machine with a login service such as Department ID Management or SSO H Single Sign On H a log in screen appears If the log in screen appears enter the Department ID and PIN or the user name and password press Log In Out or Log In on the screen Press Log In Out or Log Out after you finish using the machine to log out Use Help If Help is displayed on the top right of the ...

Page 18: ... and the function to assign to it 3 Press OK Example of Registration Main Menu Screen Settings Select the function that appears on the list and press Up or Down to change the order in which it is displayed You can place or delete one blank button space by pressing Add Blank or Delete Blank respectively You can specify settings for the displayed screen by pressing on the top right of the screen To ...

Page 19: ...Menu Settings 2 Specify the other settings 3 Press OK If Display Language Keyboard Switch is set to On appears on the Main Menu screen If Display Settings Reg Shortcut is set to On Settings Reg Shortcut appears on the Main Menu screen From Settings Reg Shortcut you can select shortcut buttons to the setting screens for Auto Adjust Gradation Paper Settings and Paper Type Management Settings If Disp...

Page 20: ...cleaning the feeder Function Settings You can specify and register settings for using each function more conveniently such as registering shortcut buttons for the Copy function setting automatic redialing for the Fax function and setting the maximum data size to send via e mail Destination Settings You can register fax and e mail destinations in the address book In addition to registering frequent...

Page 21: ... Scan and Send Functions 36 Storing Scanned Data 40 Things You Can Do with the Scan and Store Functions 42 Printing Stored Data 44 Sending Stored Data 46 Things You Can Do with the Access Stored Files Functions File Operation 48 Things You Can Do with the Access Stored Files Functions Print 49 Things You Can Do with the Access Stored Files Functions Send 52 Operating the Machine from a Computer Re...

Page 22: ... Function Select Copy from the Main Menu screen Press Copy Copy Basic Features Screen is displayed You can set various copying functions For more information see from p 26 to p 27 in this manual This section describes the flow of basic copy operations How to Make a Copy If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID pass...

Page 23: ...fter specifying the settings press Start Press Start If you make a mistake when entering values press Clear enter the correct value The specified copy quantity appears on the screen as shown below If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Copying When copying is complete remove your originals ...

Page 24: ...py ratio for a copy job You can change the zoom ratio by reducing enlarging a scanned document to a preset paper size or by entering a value to specify a desired scan ratio 2 Select Paper You can select the paper size type and the paper source You can also set the machine to automatically recognize the original size and the copy ratio and then copy 3 Copy Sample You can check the copy result of on...

Page 25: ... transparency when copying onto transparencies 7 Original Type Image quality for scanning is adjusted according to the type of original such as Text Text Photo or Photo 8 Density Change the exposure You can press to make the exposure darker or to make the exposure lighter You can set the machine to automatically adjust the exposure 9 Different Size Originals You can make copies of different size o...

Page 26: ... original image shifted by a designated width to create a margin on the copies You can set different width values for the each side of the paper 5 Shift This mode enables you to make copies with the entire image shifted to the center or a corner You can use the numeric keys to specify the location 6 Print Date You can copy the date day month and year onto the output You can specify the size positi...

Page 27: ...can multiple batches of originals with different copy settings and copy them as one document 5 Cascade Copy This mode enables you to print copies from the machine and a cascade copy printer 6 Superimpose Image This mode superimposes an image image form previously scanned registers it in the memory of the machine and then places it on the image of the original 7 Store in Mail Box You can store the ...

Page 28: ...eatly place your originals with the side to be copied face up Placing originals on the platen glass Open the feeder platen cover Place your originals face down Gently close the feeder platen cover You can set various facsimile functions For more information see from p 30 to p 33 in this manual If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentica...

Page 29: ... When sending is complete remove your originals If you want to enter two or more fax numbers press OK enter the next destination You can specify the destination using the one touch buttons or Address Book For more information on storing the destination see e Manual Fax If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Sending ...

Page 30: ...nation or settings 5 Resolution If the resolution is high you can send fine text and images clearly If the resolution is low the data size becomes smaller and you can reduce the time it takes to send 6 Scan Size You can select the original scanning size If you press Auto Size the machine automatically recognizes the size of the original when scanning 7 Register One Touch Button Press to register d...

Page 31: ...correct number to delete the number before the cursor 3 Set Details Displayed when multiple lines are set to be used Press to set the subaddress and password or to select the telephone line to use for transmission 4 PIN Code Press to enter the PIN Personal Identification Number code You can press this key only if Option is selected for PIN code position If Prefix Suffix or Off is selected for PIN ...

Page 32: ...an receive the facsimile and then start scanning the originals You can directly send without storing the original in the memory 7 Select Line You can select the telephone line to use for sending a facsimile 8 Sender Name TTI You can register a department name or personal name in advance and show this on the destination fax machine Set the Sender Name after specifying the destination 9 Job Build Yo...

Page 33: ...23 59 2 Preview This mode enables you to preview the scanned data of your originals and to check the page count before sending a fax You can also delete a specified page 3 Finished Stamp You can print a stamp approximately 1 8 3 mm in diameter on the front side of scanned and sent originals 4 Job Done Notice Press to have the machine notify the user through e mail when the fax job is done ...

Page 34: ...Fax File Servers 1 2 Selecting Function Select Scan and Send from the Main Menu screen Press Scan and Send Scan and Send Basic Features screen is displayed Placing Originals Place the original on the feeder or the platen glass Placing originals in the feeder Adjust the slide guides to fit the size of your originals Neatly place your originals with the side to be copied face up Placing originals on...

Page 35: ...e settings press Start Press Start When sending is complete remove your originals You can specify the destination using the one touch buttons or frequently used settings Also if you want to send to a new destination not yet stored press New Destination enter the destination If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Send...

Page 36: ...ster frequently used e mail I fax or file server destinations in the Local Address Book 2 One Touch If a frequently used destination is stored in a one touch button you can specify the destination quickly 3 New Destination Press to specify a new destination not stored in the Address Book or one touch buttons 4 Send to Myself You can specify your e mail address as the destination This option appear...

Page 37: ...high you can send fine text and images clearly If the resolution is low the data size becomes smaller and you can reduce the time it takes to send 5 Scan Size You can select the original scanning size If you press Auto Size the machine automatically recognizes the size of the original when scanning 6 File Format If you are sending to an e mail address or file server you can specify the file format...

Page 38: ...e fed together in one group 5 Erase Frame This mode enables you to erase shadows that appear when scanning various types of originals You can also erase shadows of the punch holes 6 Copy Ratio Specify the desired zoom ratios You can change the zoom ratio by reducing enlarging a scanned document to a preset paper size or by entering a value to specify a desired scan ratio 7 Sharpness This mode enab...

Page 39: ...ately 1 8 3 mm in diameter on the front side of scanned and sent originals 4 Job Done Notice Press to have the machine notify the user through e mail when the send job is done 5 E Mail Priority You can set a priority level when sending e mail 6 Reply to You can specify a reply to address when sending an e mail or I fax 7 Subject Message You can specify a subject and enter a message when sending an...

Page 40: ...Select Mail Box from the screen where you can select the type of storage location This section describes the flow of basic Scan and Store operations It also describes an example of how to store scanned data in a mail box Storing Scanned Data 1 Placing Originals Place the original on the feeder or the platen glass Placing originals in the feeder Adjust the slide guides to fit the size of your origi...

Page 41: ...box Press Scan The Scan screen is displayed 4 Start Scanning After specifying the settings press Start Press Start You can set various scan functions For more information see from p 40 to p 45 in this manual If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Storing When scanning is complete remove your originals ...

Page 42: ...equently used settings for future use 7 Back to Default Set This mode is useful if you want to clear all settings and reset the settings All settings are cleared 8 2 Sided Original Set to scan two sided originals You can select Book Type or Calendar Type 9 Density Change the exposure You can press to make the exposure darker or to make the exposure lighter You can set the machine to automatically ...

Page 43: ...s of the punch holes 5 Sharpness This mode enables you to adjust image quality for copying You can use this mode when you want to soften and sharpen text lines or the outline of the image 6 Nega Posi This mode enables you to scan and record the original image by inverting the hues and gradations 7 Job Build You can scan originals that are too many to be placed at once by dividing them into multipl...

Page 44: ...mail box This section describes the flow of basic Access Stored Files operations The procedure for printing files stored in a mail box is used here as an example Printing Stored Data If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID password PIN If the Copy Card Reader F1 is attached first insert a control card If a login s...

Page 45: ...screen is displayed 4 Start Printing After specifying the settings press Start Printing Press Start Printing When printing is complete the display returns to the Mail Box Selection screen You can set various print settings on the screen displayed when Change Print Settings is pressed For more information see from p 49 to p 51 in this manual ...

Page 46: ...s section describes the flow of basic Access Stored Files operations The procedure for sending a file stored in a mail box is used here as an example Sending Stored Data If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID password PIN If the Copy Card Reader F1 is attached first insert a control card If a login service such a...

Page 47: ...to send press Send Select the file to send Press Send 4 Start Sending Specify the destination press Start Sending Press Address Book Select the destinations press OK Press Start Sending You can set various send functions For more information see p 52 to p 53 in this manual ...

Page 48: ... or deleting a file or displaying the detailed information of a file 5 Print List You can print a list of files stored in a mail box 6 Print Press to display the Print Settings screen 7 Send Press to send a file stored in the mail box Edit File Screen 8 Add Files Scan and Store You can scan the original and store the new file in the selected storage location 9 Delete You can delete stored files Yo...

Page 49: ...requently used print settings You can recall the registered frequently used settings for future use 5 Merge Files and Print Press to merge multiple files and print as one file This key is displayed only when multiple files are selected 6 Delete File After Printing Press to have a file automatically deleted after it is printed 7 Back to Default Set Press to cancel all settings 8 Start Printing Pres...

Page 50: ...print the date onto the output You can specify the size position or direction of the date 7 Watermark This mode enables you to print a watermark and user defined text onto the output You can specify the size position or direction 8 Copy Set Numbering This mode enables you to print copy set numbers You can specify the size position or direction of the copy set number 9 Page Numbering You can print ...

Page 51: ...set the machine to enlarge or reduce data from JPEG or TIFF image files to fit the desired paper size 4 Enlarge Print Area You can set the blank borders at each side of the page to 0 0 mm and print all the way to the edges of the page 10 Print Position You can select whether to print JPEG and TIFF image data centrally or in the top left or specify to set the print position automatically 5 Password...

Page 52: ...n This mode enables you to specify a new destination not stored in the Address Book or one touch buttons 4 File Format If you are sending to an e mail address or file server you can specify the file format You can select from PDF XPS JPEG or TIFF 5 Delete File After Sending Press to delete certain pages from a file 6 Send to Myself You can specify your e mail address as the destination This option...

Page 53: ...CR to On to automatically extract the first text block in the document for use as its filename 4 Sender Name TTI You can register a department name or personal name in advance and show this on the destination fax machine Set the Sender Name after specifying the destination 5 E Mail Priority You can set a priority level when sending e mail 6 Reply to You can specify a reply to address when sending ...

Page 54: ...fy the following settings 1 Press Settings Registration 2 Press Management Settings License Other Remote UI 3 Press On OK 4 Turn OFF the main power of the machine and then turn ON the main power again The Remote UI setting is made effective only after turning the machine s main power OFF and then ON For instructions on turning ON OFF the machine see p 12 in this manual The Remote UI User Interface...

Page 55: ...nd specify the settings To check the job status Click Status Monitor Cancel To specify the settings Click Settings Registration Remote UI Last Page To login as the administrator enter the System Manager ID and System PIN click Administrator Login To login as a general user click General User Login If the Log In screen is displayed enter the user name and password click Log In If a login service su...

Page 56: ...nter driver appears If you install a printer driver in your computer you can use the machine to print data created using application software This section describes the flow of basic operations to print data from your computer Printing from a Computer Printing methods may differ depending on the applications you are using For details see the instruction manuals provided with the application softwa...

Page 57: ...ettings click OK Click OK When printing is complete collect the output A printer driver is software required for printing from application software To display detailed descriptions for each print setting click Help on the bottom right of the Properties screen The print job status can be checked from the Remote UI For more information see p 55 in this manual ...

Page 58: ...58 MEMO ...

Page 59: ...acing the Stamp Cartridge Feeder 75 Replacing the Staple Cartridge For Optional Products 77 Replacing the Staple Cartridge in the Stapler Unit Staple Finisher G1 Booklet Finisher G1 77 Replacing the Staple Case in the Saddle Stitcher Unit Booklet Finisher G1 79 Replacing the Staple Cartridge Inner Finisher D1 81 Removing Punch Waste For Optional Products 83 External 2 3 Hole Puncher B2 83 Inner 2 ...

Page 60: ...e that you fan the sheets of paper well before placing them Recycled paper pre punched paper and heavy paper should be fanned particularly well before loading it Never place paper or any other items in the empty part of the drawer next to the paper stack Doing so may cause paper jams The following paper sizes can be loaded into Paper Drawers 1 2 3 and 4 Paper Drawer 1 LGL LTR LTRR STMTR EXEC Paper...

Page 61: ...per always fan the sheets several times and align the edges to facilitate feeding 3 3 Load the paper stack into the paper drawer 3 1 2 1 Make sure that the paper size setting of the paper drawer matches the size of the paper to load in the paper drawer 2 Load the paper stack against the right wall of the paper drawer 3 Gently push the paper drawer back into the machine until it clicks into place i...

Page 62: ...e p 63 The number of sheets that can be loaded in the paper drawers is 550 sheets 21 lb bond 80 g m2 If there are instructions on the paper package about which side of the paper to load follow those instructions When the paper is loaded into the paper drawer the side facing up is the one printed on If problems such as poor print quality or paper jams occur try turning the paper stack over and relo...

Page 63: ...Remove all of the remaining paper 2 2 Adjust the position of the paper drawer guides 1 2 2 1 Slide the left guide while squeezing it on the top to align it with the mark for the desired paper size 2 Slide the front guide while squeezing it on the top to align it with the mark for the desired paper size Slide the guides until they click into place If the left guide and front guide are not aligned c...

Page 64: ...e plate to match the new paper size 1 3 2 1 Open the inside cover of the paper drawer and lift up the plate 2 Rotate the plate so that the new paper size is on the right side of the plate 3 Insert the plate straight down and close the inside cover 5 5 Gently push the paper drawer back into the machine until it clicks into place in the closed position When returning the paper drawer to its original...

Page 65: ...sheets to stick together and result in difficulties feeding the transparencies In this case fan the loaded transparency sheets or if you have loaded 50 or more sheets reduce the number of sheets to less than 50 or use new transparencies When printing on transparencies depending on the type of image the image may become dense When this happens adjust the density for the output image If a paper jam ...

Page 66: ... power indicator is lit you may be unable to open the paper deck unit In this case press the control panel power switch to reactivate the machine and then press the open button on the paper deck unit 2 2 Prepare the paper to load Open the packaging for the paper and remove the paper stack For high quality printouts use paper recommended by Canon Before loading paper always fan the sheets several t...

Page 67: ...adding approximately 500 sheets of paper at a time If the paper deck unit can accommodate more paper the lifter will descend Only load LTR paper into the paper deck unit Paper cannot be loaded horizontally If there are instructions on the paper package about which side of the paper to load follow those instructions When the paper is loaded into the paper deck unit the side facing down is the one p...

Page 68: ...e self sticking which use ink glue or other substances that can melt burn vaporize or emit smells under the heat of a fixing unit approximately 418 F Depending on the materials used for the seal the glue may melt under the fixing unit s heat sealing the envelopes When the envelope cassette is attached and envelope is selected for the paper type the envelope is ejected to the tray under the scanner...

Page 69: ... arrows to remove any curls Repeat this step five times for each set of five envelopes 2 2 Hold down the four corners of the envelopes firmly so that they and the sealed or glued portion stay flat Flap Flap If you use envelopes that have glue attached to their flaps the glue may melt due to the heat and pressure of the fixing unit Take particular care to spread the envelopes out in the direction t...

Page 70: ... to lock them into place 2 Align the leading edges of the envelopes and make sure that they are held in place under the claws 3 3 Load the envelopes as shown below Front Envelopes which have been rolled or curled must be straightened out prior to use Make sure that the height of the envelope stack does not exceed the height limit mark The maximum height quantity of envelopes that can be loaded int...

Page 71: ...r Specifying the Size This section explains how to load the envelopes that are specified in Settings Registration into the envelope cassette Make sure that you change the envelope settings from the Settings Registration screen before carrying out the following procedure See e Manual Settings Registration Otherwise the machine may not recognize the changes you have made 1 1 Open the drawer 1 2 1 Pr...

Page 72: ...eft guide to align it with the mark for the desired envelope size Left Guide 4 4 Adjust the front guide 1 2 3 1 3 1 Loosen the two screws fixing the front width guide of the envelope feeder attachment 2 Press down on the envelope receptacle and move the front width guide to align it with the mark for the desired envelope size 3 Fix the front width guide in place with the screws 5 5 Adjust the rear...

Page 73: ... Front Envelopes which have been rolled or curled must be straightened out prior to use Make sure that the height of the envelope stack does not exceed the height limit mark The maximum height quantity of envelopes that can be loaded into the cassette is approximately 1 1 4 30 mm The maximum height quantity of envelopes varies depending on the envelope type and user operating conditions but as a r...

Page 74: ...s see e Manual Settings Registration Never place paper or any other items in the empty part of the paper drawer next to the envelopes Doing so may cause paper jams If output has been stopped due to an insufficient number of envelopes load more envelopes and follow the instructions on the touch panel display Printing resumes When returning the paper drawer to its original position be careful not to...

Page 75: ...f ink gets onto your hands or clothing wash it off immediately with cold water The feeder is standard equipped for the imageRUNNER ADVANCE 4051 4045 1 1 Open the covers 1 2 1 1 Pull the lever open the feeder cover 2 Open the inner cover holding it by its tab 2 2 Load the stamp cartridge 1 2 1 Remove the old stamp cartridge using tweezers 2 Push in the new stamp cartridge until it clicks using twee...

Page 76: ...76 3 3 Close the covers 2 1 1 Close the inner cover 2 Close the feeder cover When closing the covers be careful not to get your fingers caught as this may result in personal injury ...

Page 77: ...s out Use only staple cartridges intended for use with this machine Replacing the Staple Cartridge in the Stapler Unit Staple Finisher G1 Booklet Finisher G1 When the Staple Finisher G1 or Booklet Finisher G1 is almost out of staples and the staple cartridge in the stapler unit must be replaced a screen prompting you to replace the staple cartridge appears on the touch panel display Follow the pro...

Page 78: ...cartridge 2 Press the spring loaded case down until it clicks into place 3 Remove the seal holding the staples together by pulling it straight out Do not remove the seal that holds the staples together before you place the staple cartridge into the staple case Only one staple cartridge can be inserted at a time Make sure that you pull the seal straight out If you pull it out at an angle it may tea...

Page 79: ...e described below to replace the staple case If necessary remove all output paper in the booklet tray before replacing the staple cartridge of the saddle stitcher unit This procedure is necessary only if the Booklet Finisher G1 is attached the Booklet Finisher G1 is an optional product We recommend that you order staple cases from your local authorized Canon dealer before your stock runs out Use o...

Page 80: ...left and right sides 2 Push the new staple case in until it clicks into place Only one staple case can be inserted at a time When replacing the staple cases replace both the front and back staple cases 4 4 Push the saddle stitcher unit back into its original position 2 1 1 Pull the stapler unit towards you and then push it down into its original position 2 Grip the handle of the saddle stitcher un...

Page 81: ... Inner Finisher D1 1 1 Pull out the staple case from the finisher 2 1 1 Open the front cover of the finisher 2 Lift and pull out the staple case from the stapler unit holding it by the green tab 2 2 Pull out the empty staple cartridge from the staple case PUSH 2 1 1 1 Press the areas indicated by PUSH on both sides of the staple case 2 Once you have released the spring loaded case pull out the sta...

Page 82: ...ne staple cartridge can be inserted at a time Make sure that you pull the seal straight out If you pull it out at an angle it may tear 4 4 Attach the staple case 1 2 1 Gently push the staple case back into the finisher and push down firmly until it is securely in place 2 Close the front cover of the finisher After the cover is closed the stapler unit may automatically perform a dry stapling operat...

Page 83: ...w the procedure described below to remove the punch waste The External 2 3 Hole Puncher B2 and Inner 2 3 Hole Puncher A1 are optional products External 2 3 Hole Puncher B2 The External 2 3 Hole Puncher B2 is available only if the Staple Finisher G1 or Booklet Finisher G1 is attached 1 1 Pull out the punch waste tray 2 1 1 Open the front cover of the puncher 2 Pull out the punch waste tray 2 2 Disc...

Page 84: ...s not securely in place you cannot make prints in the Hole Punch mode Inner 2 3 Hole Puncher A1 The Inner 2 3 Hole Puncher A1 is available only if the Inner Finisher D1 is attached 1 1 Pull out the punch waste tray 1 2 1 Open the front cover of the inner finisher 2 Pull out the punch waste tray When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Page 85: ...tray to its original position 2 1 1 Push the punch waste tray back into its original position 2 Close the front cover of the inner finisher If the punch waste tray is not securely in place you cannot make prints in the Hole Punch mode When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Page 86: ...f small children If toner is ingested consult a physician immediately If toner gets onto your hands or clothing wash it off immediately with cold water Washing it off with warm water will set the toner and make it impossible to remove the toner stains Do not burn or throw used toner cartridges into open flames as this may cause the toner to ignite resulting in burns or a fire Use only toner cartri...

Page 87: ...t completely while supporting it and keeping it straight with your other hand from underneath Never touch the tip of the toner cartridge or subject it to shock by hitting it Doing so may cause the toner cartridge to leak Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire ...

Page 88: ...ckwise to remove it 3 3 Insert the new toner cartridge 1 Push the new toner cartridge in the direction indicated by the arrow on the cartridge 2 Push the new toner cartridge in until it stops Support the new toner cartridge with your hand from underneath while pushing it into the machine with your other hand Firmly push the toner cartridge in until it stops Otherwise the toner cartridge will be pu...

Page 89: ...89 Routine Maintenance When closing the toner replacement cover be careful not to get your fingers caught as this may result in personal injury 4 4 Close the toner replacement cover ...

Page 90: ...laces exposed to open flames as this may cause the toner to ignite resulting in burns or a fire Your local authorized Canon dealer will dispose of used waste toner containers Use the provided cover to cover up the opening of the used waste toner container Used toner cannot be reused Do not mix new and used toner together Use only waste toner containers intended for use with this machine Do not rep...

Page 91: ... 1 Remove the cover from the used waste toner container 2 Use the provided cover to cover up the opening of the used waste toner container 4 4 Remove the protective cap of the new waste toner container 2 1 1 Remove the cover from the opening of the used waste toner container 2 Attach the cover to the waste toner container ...

Page 92: ...bottom left area 6 6 Close the front cover of the machine 2 1 1 Turn the lever to the left 2 Close the front cover of the machine When closing the front cover of the machine be careful not to get your fingers caught as this may result in personal injury ...

Page 93: ...me in a damp dusty or smoky location dust can build up around the power plug and become damp This may cause a short circuit and result in a fire When cleaning with a cloth do not dampen it too much as this may damage the original or break the machine Do not use alcohol benzene paint thinner or other solvents for cleaning Doing so may result in damage to the plastic parts The feeder is standard equ...

Page 94: ... water and wipe them with a soft dry cloth Spin the rollers while cleaning them 1 1 Clean the rollers of the feeder 2 1 1 1 Pull the lever and open the feeder cover 2 Clean the rollers a total of three places inside the feeder cover 2 2 Clean the rollers inside the inner cover 2 1 1 Open the inner cover holding it by its tab 2 Clean the rollers a total of three places inside the inner cover ...

Page 95: ...over 2 2 1 1 Clean the plastic area 2 Close the inner cover and then close the feeder cover 4 4 Clean the feeder scanning area 1 2 1 Open the feeder 2 Clean the feeder scanning area When closing the covers be careful not to get your fingers caught as this may result in personal injury ...

Page 96: ...rounding area 1 2 3 1 Turn the resin roller while turning the feed dial 2 Clean the area while turning the resin roller 3 Close the feeder When closing the feeder be careful not to get your fingers caught as this may result in personal injury ...

Page 97: ...erform an automatic feeder cleaning for the rollers of the feeder 1 1 Press Settings Registration 2 2 Press Adjustment Maintenance Maintenance Clean Feeder 3 3 Place 10 sheets of blank paper into the feeder press Start It takes approximately 15 seconds to clean the feeder Use normal LTR size paper When cleaning is complete try scanning again ...

Page 98: ...n you need to purchase paper To prevent moisture build up tightly wrap any remaining paper in its original package for storage For high quality printouts use paper recommended by Canon Toner If a message prompting you to replace the toner cartridge appears on the touch panel display replace the used toner cartridge with a new one Do not store paper in places exposed to open flames as this may caus...

Page 99: ...or damage caused by the use of non genuine toner cartridges including counterfeit toner cartridges For more information see http www canon com counterfeit Stamp Cartridge The stamp cartridge is used to stamp originals Use the tweezers provided to remove and replace the stamp cartridge Stamp Ink Cartridge C1 Genuine Supplies Canon has developed and manufactured Toner Parts and Supplies specifically...

Page 100: ...100 MEMO ...

Page 101: ... Finisher G1 132 Saddle Stitcher Unit of the Booklet Finisher G1 133 Inner Finisher D1 136 If Memory Becomes Full during Scanning 138 For the Copy Function 139 For the Fax Scan and Send Function 139 For the Scan and Store Function 139 When an Error Message Is Displayed 140 When an Error Code Is Displayed 141 Printer Fax Driver Troubleshooting 142 Service Call Message 143 Contacting Your Local Auth...

Page 102: ...aper which has become jammed inside the machine remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician The fixing unit and its surroundings inside the machine may become hot during use When removing jammed paper or when in...

Page 103: ... See the applicable section to clear the paper jam Paper Drawer p 109 Cassette Feeding Unit AF1 Optional p 110 Paper Deck Unit B2 Optional p 112 Buffer Pass Unit H1 p 118 Saddle Stitcher Unit p 123 Inside the Top Cover p 117 Inside the Front Cover p 121 External 2 3 Hole Puncher B2 p 119 Main Unit p 104 ...

Page 104: ...ore proceeding with this procedure If paper is loaded in the multi purpose tray remove the loaded paper This section uses illustrations of the machine with the Inner Finisher D1 attached 1 1 Open the right cover of the machine 2 1 1 Press the open button of the right cover of the machine 2 Open the right cover of the machine Inner 2Way Tray H1 Optional p 129 Feeder p 115 When the Inner 2 3 Hole Pu...

Page 105: ...med paper following the procedure below 2 3 1 1 Pull out the output unit 2 Remove any jammed paper 3 Close the output unit 3 3 Remove any jammed paper from the upper part of the fixing unit 1 3 2 1 Open the upper cover of the fixing unit 2 Remove any jammed paper 3 Close the upper cover of the fixing unit The fixing unit and its surroundings inside the machine may become hot during use When removi...

Page 106: ...a Remove any jammed paper from the lower part of the right cover of the machine 6 6 a Remove any jammed paper protruding from the first output tray If you cannot remove the jammed paper remove it from below The fixing unit and its surroundings inside the machine may become hot during use When removing jammed paper or when inspecting the inside of the machine do not touch the fixing unit and its su...

Page 107: ...ght cover of the machine 2 Remove any jammed paper from the central part behind the right cover of the machine 9 9 Remove any jammed paper from the feeding unit of the multi purpose tray If you cannot remove the jammed paper from the bottom side feeding unit of the multi purpose tray remove it from the multi purpose tray side The lower part behind the right cover of the machine may become hot duri...

Page 108: ...ight cover of the machine Gently close the cover until it clicks into place in the closed position If the Paper Deck Unit B2 was moved away from the main unit reconnect it to the main unit 1 12 2 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared When closing the covers be careful not to ge...

Page 109: ...y from the main unit before proceeding with this procedure 1 1 Remove any paper jammed in the paper drawer s upper right cover 2 1 3 1 Open the paper drawer s upper right cover holding it by its handle 2 Remove any jammed paper 3 Close the paper drawer s upper right cover Gently close the cover until it clicks into place in the closed position 2 2 Remove any paper jammed in the paper drawer 1 2 3 ...

Page 110: ...s displayed repeatedly until the paper jam is cleared Cassette Feeding Unit AF1 Optional If the Paper Deck Unit B2 is attached move the paper deck unit away from the main unit before proceeding with this procedure 1 1 Open the paper drawer s upper right cover and lower right cover 2 1 1 Open the paper drawer s upper right cover 2 Open the paper drawer s lower right cover When returning the paper d...

Page 111: ...he paper drawer s upper right cover 2 Close the paper drawer s lower right cover Gently close the covers until they click into place in the closed position 4 4 Remove any paper jammed in the cassette feeding unit 1 2 3 1 Press the open button of the paper drawer that is feeding the paper 2 Grip the handle and pull out the paper drawer until it stops 3 Remove any jammed paper When closing the cover...

Page 112: ...the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared Paper Deck Unit B2 Optional 1 1 Move the paper deck unit away from the main unit 2 1 1 Press the release button 2 Move the paper deck unit away from the main unit When returning the paper drawer to its original position be careful not to get your fingers caught as th...

Page 113: ...ver Paper can also be jammed in the feeding slot on the side of the main unit Remove any jammed paper from the feeding slot 3 3 Reconnect the paper deck unit to the main unit If the paper jam message is no longer displayed when you reconnect the paper deck unit proceed to step 7 When connecting the paper deck unit to main unit be careful not to get your fingers caught as this may result in persona...

Page 114: ...n this case press the control panel power switch to reactivate the machine and then press the open button on the paper deck unit 5 5 Remove any jammed paper Look carefully as jammed paper may be difficult to see 6 6 Close the paper deck unit 7 7 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cl...

Page 115: ...mmed paper The feeder is standard equipped for the imageRUNNER ADVANCE 4051 4045 1 1 Remove any paper jammed in the feeder cover 2 1 1 1 Pull the lever and open the feeder cover 2 Remove any jammed paper 2 2 Open the inner cover and remove any paper jammed 1 2 2 1 Open the inner cover holding it by its tab 2 Turn the feed dial on the inner side of the feeder cover and remove the jammed paper ...

Page 116: ...e the feeder 5 5 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared When closing the covers be careful not to get your fingers caught as this may result in personal injury When closing the feeder be careful not to get your fingers caught as this may result in personal injury ...

Page 117: ...el on the output slot 2 Remove any jammed paper that is visible If you cannot see any paper check whether there is any jammed paper in the output area If a paper jam occurs when you are printing in the Staple mode do not remove the output sheets that are waiting to be stapled Printing and stapling resume after you clear the paper jam 2 2 Open the top cover of the finisher and remove any jammed pap...

Page 118: ...jammed paper from the buffer pass unit 1 3 2 1 Open the buffer pass unit 2 Remove any jammed paper 3 Close the buffer pass unit 2 2 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared When closing the buffer pass unit be careful not to get your fingers caught as this may result in personal i...

Page 119: ...f the puncher waste tray 2 2 Align the pointed notch on the knob within the shaded region 3 3 Remove any jammed paper from the top cover of the puncher 2 1 1 Open the top cover of the puncher 2 Remove any jammed paper If you cannot remove the jammed paper remove it from below ...

Page 120: ...nd the front cover of the puncher waste tray 1 2 1 Close the top cover 2 Close the front cover 6 6 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared When closing the cover be careful not to get your fingers caught as this may result in personal injury When closing the covers be careful not...

Page 121: ...ay to remove the jammed paper The Booklet Finisher G1 is an optional product Inside the Front Cover 1 1 Open the front cover of the finisher 2 2 Remove any jammed paper from the upper delivery guide Upper Delivery Guide 1 Open the upper delivery guide 2 Remove any jammed paper The upper delivery guide is spring loaded When you release the upper delivery guide it returns to its original position ...

Page 122: ...ver of the finisher 5 5 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared When returning the delivery guide to its original position be careful not to get your fingers caught as this may result in personal injury When closing the cover be careful not to get your fingers caught as this may ...

Page 123: ...cher Unit 1 1 Open the front cover of the finisher 2 2 Turn the knob on the right in the direction of the arrow counterclockwise until it stops 3 3 While pushing in the knob on the left turn it in the direction of the arrow clockwise ...

Page 124: ...osition 6 6 Close the front cover of the finisher 7 7 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared When returning the delivery guide to its original position be careful not to get your fingers caught as this may result in personal injury When closing the cover be careful not to get yo...

Page 125: ...l display to remove the jammed paper The Inner Finisher D1 and Inner 2 3 Hole Puncher A1 are optional products When the Inner 2 3 Hole Puncher A1 Is Not Attached If there is paper in the output tray remove the output paper before proceeding with this procedure 1 1 Follow the instructions in Main Unit to remove any jammed paper 2 2 Remove any jammed paper protruding from the output tray ...

Page 126: ...clear the paper jam is displayed repeatedly until the paper jam is cleared When the Inner 2 3 Hole Puncher A1 Is Attached If there is paper in the output tray remove the output paper before proceeding with this procedure 1 1 Follow the instructions in Main Unit to remove any jammed paper When closing the front cover be careful not to get your fingers caught as this may result in personal injury ...

Page 127: ...med inside the inner finisher 1 1 3 2 1 Grip the lever and pull the finisher away from the main unit 2 Press down and hold the inner guide and remove any jammed paper 3 Return the finisher to its original position When returning the finisher to its original position be careful not to get your fingers caught as this may result in personal injury ...

Page 128: ...he instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared When closing the front cover be careful not to get your fingers caught as this may result in personal injury ...

Page 129: ...t appear on the touch panel display to remove the jammed paper The Inner 2Way Tray H1 is an optional product 1 1 Follow the instructions in Main Unit to remove any jammed paper 2 2 Remove any jammed paper from the Inner 2Way Tray 3 3 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Page 130: ...There are torn pieces of paper left inside the machine Pulling jammed paper out of the machine by force may leave parts of the paper torn inside leading to frequent paper jams If paper tears while you are trying to remove jammed paper from the machine make sure that you remove all of the torn pieces The paper is not loaded correctly in the paper drawer Make sure that the paper size plate of the pa...

Page 131: ...red If you press Close you can continue operations such as setting modes or scanning originals even if the jammed staple is not removed immediately Make sure to close all covers and paper drawers of the machine before clearing any staple jams Locations of Staple Jams For information on the parts of the machine in which staple jams occur and instructions on clearing staple jams see the following A ...

Page 132: ...of the machine before clearing any staple jams The Staple Finisher G1 and Booklet Finisher G1 are optional products 1 1 Open the front cover of the finisher Booklet Finisher G1 Staple Finisher G1 2 2 Pull out the staple case holding it by the green tab 3 3 Remove any staples jammed in the staple case 1 3 2 1 Push down the tab on the staple case 2 Remove all of the staples that slide from the stapl...

Page 133: ... the staple jam and follow the procedure described below while referring to the directions that appear on the touch panel display to remove the jammed staple Make sure to close all covers and paper drawers of the machine before clearing any staple jams Before clearing a staple jam in the saddle stitcher unit remove all paper that has been output to the booklet tray The Booklet Finisher G1 is an op...

Page 134: ... saddle stitcher unit and pull out until it stops 2 Pull the stapler unit of the saddle stitcher unit towards you and then push it up 3 3 Pull out the staple case containing the jammed staples holding it by its left and right sides 1 2 4 4 Push down the tab on the staple case A B 1 2 1 Push down Part A to unlock 2 Push up Part B ...

Page 135: ...it clicks into place 7 7 Gently push the saddle stitcher unit back into its original position 2 1 1 Pull the stapler unit towards you and then push it down into its original position 2 Grip the handle of the saddle stitcher unit and return it to its original position When returning the saddle stitcher unit to its original position be careful not to get your fingers caught as this may result in per...

Page 136: ... directions that appear on the touch panel display to remove the jammed staples Make sure to close all covers and paper drawers of the machine before clearing any staple jams The Inner Finisher D1 is an optional product 1 1 Remove any jammed paper protruding from the output tray 2 2 Pull out the staple case 1 2 1 Open the front cover of the finisher 2 Pull out the staple case holding it by the gre...

Page 137: ...its original position 4 4 Attach the staple case 2 1 1 Gently push the staple case back into the finisher and push down firmly until it is securely in place 2 Close the front cover of the finisher After the cover is closed the stapler unit may automatically perform a dry stapling operation to reposition the staples When closing the cover be careful not to get your fingers caught as this may result...

Page 138: ...puter 100 pages excluding Secured Print jobs For example the Copy function can store up to approximately 8 100 pages of scanned images 8 000 100 8 100 pages approximate figures However the number of pages that the machine s memory can store may differ depending on the amount of memory required for files stored in the Mail Box and Fax I Fax Inbox and jobs that are in the print queue If memory becom...

Page 139: ...sed on the message that appears on the touch panel display If the message Scanning will be stopped because the memory is full Do you want to send the scanned pages appears Select Yes or No Yes No The pages scanned into memory are sent When storing is complete scan the remaining originals The pages scanned into memory are not sent For the Scan and Store Function Follow the directions below based on...

Page 140: ...cannot be performed because of an operational error When you need to make a decision or take some action during scanning or printing When you need to make a decision or take some action while browsing the network Example of an Error Message on the Touch Panel Display Example of an Error Message on the Web Browser For information on error messages and instructions on resolving errors see e Manual P...

Page 141: ...en When a job or operation is not completed normally Results row of the Communication Management Report If an error occurs during a send receive or fax job the error code is printed iRADV4045 04 08 2011 START TIME END TIME TYPE DELIVER DEPT ID ADDRESS BOOK DEPT ID ADDRESS BOOK DEPT ID ADDRESS BOOK DEPT ID ADDRESS BOOK DELIVER DELIVER DELIVER TO FROM DATA DETAILS RESULT DEVICE INFORMATION COMMUNICA...

Page 142: ...he driver help to resolve problems when using the printer driver or fax driver for Windows In this section screens for the printer driver are used The screens may differ depending on the operating system and the type and version of the printer driver you are using ...

Page 143: ...d to indicate that the Scan function is unavailable functions that do not use the Scan function such as Access Stored Files can be used Contacting Your Local Authorized Canon Dealer If a screen prompting you to contact your local authorized Canon dealer is displayed follow the procedure described below 1 1 Turn OFF the main power of the main unit 1 2 3 side 1 Open the main power switch cover 2 Pre...

Page 144: ...ctivated the Service Call Message screen may appear again unless the cause of the malfunction is removed When Limited Functions Mode is displayed follow the procedures below If you turn OFF the main power switch when there is a job waiting to print that job is erased If you set Limited Functions Mode to On from the Service Call Message screen Limited Functions Mode in Management Settings Settings ...

Page 145: ... the side 3 Close the main power switch cover 3 3 Wait at least 10 seconds after the Main Power Indicator is turned off and then turn the main power switch back to ON 2 1 3 side 1 Open the main power switch cover 2 Press the main power switch to the I side 3 Close the main power switch cover The machine starts up in the Limited Functions mode ...

Page 146: ...ollowing functions even when the Print and Scan functions are restricted Main Menu Screen Available Unavailable Available Functions When the Print function is restricted When the Scan function is restricted Copy Fax Scan and Send Scan and Store 1 Access Stored Files 2 Fax I Fax Inbox Secured Print Remote Scan Web Access Shortcut to Settings Registration Tutorial Workflow Composer Document Scan Cod...

Page 147: ...nstalling each MEAP application May not be available depending on the restricted functions 5 The registered button may not be available depending on the restricted functions 6 Print List on the Job Log screen and Register on the Consumable screen are not available A print job is automatically canceled when the Print function is restricted A scan job is automatically canceled when the Scan function...

Page 148: ...t destinations in a one touch button p 158 Q15 Can I add an arbitrary subject when sending e mail p 159 Q16 How do I change the storage period for the scanned file stored in the Mail Box p 159 Q17 How do I access the Advanced Box from a computer p 160 Q18 How do I forward received data to the Advanced Box p 160 Q19 How do I set to create a booklet with a file in a mail box p 161 Q20 I cannot print...

Page 149: ...mean p 169 Q38 I cannot print from the computer Did the machine malfunction p 170 Q39 It seems as though turning OFF the machine is different from the previous imageRUNNER I am afraid that this may be a wrong operation p 170 Q40 The touch panel display becomes completely black automatically p 171 Q41 I have just sent an important document via facsimile Can I check to make sure that it was sent cor...

Page 150: ...ncel 2 Press Copy Print Job Status from the Print drop down list 3 Select the job press Interrupt Priority Print 4 Press Interrupt Print Additional Information You can scan the original even if the machine is waiting or printing Reserved Copying For more information see e Manual Copy 2 When copying the Scan screen for the next document is displayed Is there a way to not display this screen When Jo...

Page 151: ...cement Setting procedure 1 Press Scan and Send or Fax Options 2 Press Finished Stamp Close Additional Information After the original is sent you can also send a job done notice to the specified e mail address Job Done Notice For more information see e Manual Scan and Send or Fax 4 Do I need to enter the address of the recipient every time You can store frequently used destination in the Address Bo...

Page 152: ...ons at the same time using the following methods Specifying Multiple Destinations from the Fax Screen 1 Enter a fax number using numeric keys or press OK 2 Continue entering the other fax numbers press OK 3 Press Start Specifying Multiple Destinations from the Address Book 1 Press Fax Address Book select multiple destinations press OK 2 Press Start Registering Multiple Destinations from the Addres...

Page 153: ...older click Property Sharing 2 Click Share select the users you want to authorize access click Add 3 Select Co owner for Permission Level for the added users click Share End 4 Click Advanced Sharing select Share this folder click Permission 5 Add the users you want to authorize access select Allow for Full Control 6 Click OK OK Close Using Windows XP 1 Right click the new folder click Sharing and ...

Page 154: ...n Machine 1 Click Settings Registration Data Management in Management Settings 2 Click Import Export Address Lists Export 3 Select the Address List click Start Exporting 4 Specify the location to store the file The key names may differ depending on the type of the model you are using Importing the Address Book to the Machine 1 Click Settings Registration Data Management in Management Settings 2 Cl...

Page 155: ...ding a fax can the machine be set so that the sender s fax number and name be displayed After registering the sender s name you can specify to print the TX Terminal ID when sending a fax 03 03 2009 TUE 15 00 Atlanta office 001 001 Date Time I Fax Address or Fax Number Page Number Destination Name FAX 404 XXX XXXX CANON SALES Sender s Name TTI Sender Information Registering the sender s name 1 Pres...

Page 156: ... settings 1 Press Scan and Send specify the scan settings and the file format 2 Press Change Default Settings Yes Additional Information For more information on each file format see e Manual Scan and Send 11 Is there a way to prevent a transmission error when sending a facsimile to a new destination If Confirm Entered Fax Number in Settings Registration is set a screen to enter the number for conf...

Page 157: ... Manual Security 12 The quality of the image sent by fax is not good Change the scan type or settings according to the type of original Press Preview to check the document before sending Setting the Original Type and Density settings Press Fax Options specify the settings for Original Type or Density Text Photo Mode Photo Mode Text Mode Viewing the preview 1 Press Fax specify the destination 2 Pre...

Page 158: ...n Prohibit TX 4 Press OK Setting forwarding conditions for the receiving line 1 Press Settings Registration 2 Press Function Settings Receive Forward Common Settings 3 Press Forwarding Settings select the line from the Receive drop down list select Register set the forwarding conditions 4 Press Close Additional Information For more information on the forwarding conditions see e Manual Settings Reg...

Page 159: ...ter the subject 3 Press OK Close Additional Information You can also enter the message for the e mail in Message If you do not specify the subject the string registered in Default Subject in Settings Registration is inserted as the subject The default setting is Attached Image 16 How do I change the storage period for the scanned file stored in the Mail Box You can change the time until files are ...

Page 160: ...ation 2 Press Function Settings Store Access Files Advanced Box Settings 3 Press Open to Public check whether By SMB is selected Checking the settings for Prohibit Writing from External 1 Press Settings Registration 2 Press Function Settings Store Access Files Advanced Box Settings 3 Check whether Prohibit Writing from External is set to Off Additional Information For more information see e Manual...

Page 161: ...egistering an Advanced Box destination in the Address Book see e Manual Scan and Send For more information on forwarding settings see e Manual Settings Registration 19 How do I set to create a booklet with a file in a mail box You can create a booklet using the Booklet mode Specify the following settings Setting procedure 1 Press Access Stored Files Mail Box select a stored document 2 Press Print ...

Page 162: ...you can use the Divided Booklet mode The maximum number of sheets that can be saddle stitched is 16 sheets 16 to 21 lb bond 60 to 81 g m2 If the number of sheets is more than the number stated above the output is printed without being saddle stitched Setting a Divided Booklet Windows Click Booklet Divide into Sets Additional Information You cannot set the divided booklet mode from the Macintosh pr...

Page 163: ...dirty Follow the procedure below to clean the feeder You can also automatically correct the gradation of the image from Auto Adjust Gradation Cleaning the feeder 1 Press Settings Registration 2 Press Adjustment Maintenance Maintenance Clean Feeder 3 Load 10 sheets of blank paper in the feeder press Start Automatic gradation adjustment 1 Press Settings Registration 2 Press Adjustment Maintenance Ad...

Page 164: ...not find the output the print job may have intermixed with another user s output To check 1 Press Status Monitor Cancel 2 Press Copy Print Log press the drop down list 3 Select the job type to display and check the log Additional Information When printing from the computer you can set a password for printing Secured Printing You can prevent another user from taking the output by mistake or prevent...

Page 165: ...e time by using the Different Size Originals mode The Different Size Originals mode enables you to copy scan different size originals with the same widths 11 x 17 and LTR or LTRR and STMT etc or different widths 11 x 17 and LGL or LTR and STMT etc together Setting procedure 1 Press Copy or Fax Options Different Size Originals 2 Select the type of different size originals press OK Additional Inform...

Page 166: ... according to the optional product attached to the machine Setting procedure 1 Press Settings Registration 2 Press Function Settings Common Paper Output Settings 3 Press Output Tray Settings 4 Set the function and tray priority for Tray A B and C press OK Additional Information For more information on setting the output tray for each function see e Manual Settings Registration 30 What are the type...

Page 167: ... to use for printing received data to On set the paper sources you do not want to use to Off 4 Press OK OK Additional Information For more information see e Manual Settings Registration 32 How can I manage documents that failed to be forwarded You can specify how to manage jobs that failed to be forwarded in Handle Files with Forwarding Errors in Settings Registration Setting procedure 1 Press Set...

Page 168: ...print the data received from specific destinations only Printing for Specific Destinations Only 1 Press Settings Registration 2 Press Function Settings Receive Forward Common Settings 3 Press Forwarding Settings Register specify the destinations in Conditions 4 Set Store Print Received File to On press OK Close Forwarding to the Confidential Fax Inbox for Other Destinations 1 Press Settings Regist...

Page 169: ... the staple cartridges and stamp cartridges see Chapter 3 Routine Maintenance 36 A paper jam has occurred How do I solve this problem The procedure for clearing a paper jam is displayed on the touch panel display Follow the instructions to clear the paper jam Main Unit Feeder Additional Information If the problem is still not resolved see Chapter 4 Troubleshooting 37 Numbers such as 751 and 801 ar...

Page 170: ...ximum number of prints set by the Department ID Management Additional Information When network trouble occurs or for information on Department ID Management settings contact your System Manager 39 It seems as though turning OFF the machine is different from the previous imageRUNNER I am afraid that this may be a wrong operation For the previous imageRUNNER you needed to press and hold the control ...

Page 171: ... change the Auto Sleep Time 1 Press Settings Registration 2 Press Preferences Timer Energy Settings Auto Sleep Time 3 Specify the time press OK 41 I have just sent an important document via facsimile Can I check to make sure that it was sent correctly You can check the send job status from the Status Monitor Cancel screen or receive notification of the sending result via e mail To check from the S...

Page 172: ... Department ID Management 3 Press On Register PIN Register 4 Press Turn Limits On Off and Set Page Limits specify the page limit settings press OK Additional Information To perform this procedure you must have administrator privileges For more information see e Manual Security 43 Can I change the language displayed on the touch panel display You can change the language displayed from Language Keyb...

Page 173: ...tton Display Settings in Setting the Default Display That Appears after the Machine Is Turned ON 1 Press Settings Registration 2 Press Preferences Display Settings Default Screen at Startup 3 Select the settings press OK Changing the Displayed Function 1 Press 2 Press Main Menu Button Display Settings 3 Select the layout or the order to display the function key press OK Additional Information To p...

Page 174: ...s of the machine in the address bar Additional Information To perform this procedure you must have administrator privileges For more information see e Manual Security If you cannot start the Remote UI specify the following settings 1 Press Settings Registration 2 Press Management Settings License Other Remote UI 3 Press On OK 46 Can I change the default settings of the printer driver You can chang...

Page 175: ...s Printer The name of your printer 3 Click the Settings drop down list Save as Default OK Print Settings 1 Click Print from the File menu in the application software 2 Click the Printer drop down list select the name of your printer 3 Click the Preset drop down list Save As 4 Specify Save Preset As click OK 5 Click the Preset drop down list select the saved preset name click Print ...

Page 176: ...is a software platform for the Canon multitasking machines You can expand the functions or customize them by installing the MEAP application from the computer to the multitasking machine Workflow Composer The Workflow Composer is an application that increases the efficiency of operations that use multiple functions of the machine By creating and registering combinations of functions that are frequ...

Page 177: ...ide Open the multi purpose tray adjust the slide guides and then load the envelopes as shown below 1 Load the envelopes 2 Press Envelope select the desired envelope type press OK 3 Press Next OK OK 4 Press Start Feeding Direction ISO C5 Nagagata 3 Kakugata 2 ISO B5 Additional Information For more information see e Manual Basic Operations If the optional Envelope Feeder Attachment D1 is attached to...

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Page 180: ...herlands See http www canon europe com for details on your regional dealer CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 China CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay To...

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