Canon ImageRunner 4025, Basic Operation Manual, Page: 143 / 180

143
Troubleshooting
Service Call Message
If a malfunction occurs and the machine cannot operate normally, a screen prompting you to contact your local authorized
Canon dealer is displayed.
• Even when the print or scan function does not operate normally, some functions may still be available.
• When the message <Check the printer. Call service representative.> is displayed to indicate that the Print function is
unavailable, functions that do not use the Print function (such as [Scan and Send]) can be used. However, faxes cannot be
sent from computers.
• When the message <Check the scanner. Call service representative.> is displayed to indicate that the Scan function is
unavailable, functions that do not use the Scan function (such as [Access Stored Files]) can be used.
Contacting Your Local Authorized Canon Dealer
If a screen prompting you to contact your local authorized Canon dealer is displayed, follow the procedure described
below.
1
Turn OFF the main power of the main unit .
1
2
3
(" " side)
1.■ Open■the■main■power■switch■
cover.
2.■ Press■the■main■power■switch■
to■the■“ ”■side.
3.■ Close■the■main■power■switch■
cover.
If you turn OFF the main power switch when there is a job waiting to print, that job is erased.
2
Wait at least 10 seconds after the Main Power Indicator is turned off , and then
turn the main power switch back to ON .
2
1
3
(" " side)
1.■ Open■the■main■power■switch■
cover.
2.■ Press■the■main■power■switch■
to■the■“I”■side.
3.■ Close■the■main■power■switch■
cover.