Canon imagePROGRAF iPF6450 Basic Manual Download Page 104

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Press the

button.

Remove the jammed paper.

•

If paper is jammed inside the Top Cover

→User's Guide (HTML)

Open the Top Cover and move the Car-
riage to the side.

Clear any jammed paper from inside the Top Cover.
After removing the paper, make sure there are no other scraps of paper in the printer.

Close the Top Cover.

Clearing Jammed Roll Paper

iPF6450

Basic Guide

Troubleshooting

Problems Regarding Paper

104

Summary of Contents for imagePROGRAF iPF6450

Page 1: ...oubleshooting Problems Regarding Paper 102 Printing does not start 111 The printer stops during a print job 112 Problems with the printing quality 113 Spectrophotometer Trouble Shooting 124 Cannot pri...

Page 2: ...e power cable from the outlet as soon as possible to prevent fire and electrical shocks Do not install the printer near sources of strong electromagnetic fields whether equipment that generates such f...

Page 3: ...y cause personal injuries Pacemakers Warning This printer generates a low level magnetic field Anyone wearing a pacemaker who experiences discomfort while work ing around the printer should leave the...

Page 4: ...C Regulations U S A Canon Large Format Printer iPF6450 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful inter...

Page 5: ...duct names in this manual are trademarks or registered trademarks of their respective owners Copyright Unauthorized reproduction of this user manual in whole or part is prohibited Legal Notice It is i...

Page 6: ...es and specifications of the available media on the printer Setup Guide Basic Guide User s Guide Paper Reference Guide Viewing the Electronic manuals Viewing the Electronic manuals Install the Electro...

Page 7: ...errors Note Indicates helpful reference information and supplemental information on particular topics Button names and user interface elements Key and button names on the control panel and user interf...

Page 8: ...ns because of subsequent updates May we request The information in this user manual is subject to change without notice We strive to ensure accuracy of information in this user manual but if you notic...

Page 9: ...e Attachment Caution Set the roll on a table or other flat surface so that it does not roll or fall Rolls are heavy and dropping a roll may cause injury Important When handling the roll be careful not...

Page 10: ...h Paper Core Attachment a with the triangular part c of the Roll Holder as shown and insert the 3 Inch Pa per Core Attachment into the Roll Holder Use the Holder Stopper for 3 inch paper cores Borderl...

Page 11: ...e Printer Loading Rolls in the Printer Follow these steps to load rolls in the printer Important Always load rolls when the printer is on If the printer is off when you load a roll the paper may not b...

Page 12: ...th sides of the Roll Holder Slot At this time load the shaft so that the color of the Roll Holder shaft c matches the color of the guide groove Caution Do not release the flanges until you load the ho...

Page 13: ...if No paper loaded is displayed pull the roll paper out from the Paper Feed Slot once and then repeat step 5 6 Once paper feeding starts you will need to do the following based on the ManageRemainRoll...

Page 14: ...ft If you accidentally pull out paper follow these steps to remove the roll and open the paper feed slot Note If you need to cut the roll see Specifying the Cutting Method for Rolls User s Guide The o...

Page 15: ...Unit Cover 6 Using both hands rotate the Roll Holder toward the back to rewind the roll Note If it is difficult to perform operations from the front of the printer perform operations from the back of...

Page 16: ...tometer Unit option Manually Lowering the Up down Unit manually before printing makes it easier to handle paper from the front of a printer equipped with a Spectrophotometer Unit option Note You can a...

Page 17: ...lue label Handling the ends may cause damage After the paper operations are complete the Up down Unit will automatically return to its original position iPF6450 Lowering the Up down Unit of the Spectr...

Page 18: ...Feed Slot P 18 If POP Board is selected Loading Heavyweight Sheets in the Front Paper Feed Slot P 21 If no print job was received 1 Press the Load button 2 Press or to select Manual Paper and then pre...

Page 19: ...te The loading method for a printer with a Spectrophotometer Unit option is the same as for a printer with no Spectropho tometer Unit option If it is difficult to perform operations from the front of...

Page 20: ...hotometer Unit option lowering the Up down Unit makes it easier to perform op erations from the front of the printer See Lowering the Up down Unit of the Spectrophotometer Unit option Manually P 16 4...

Page 21: ...er or pull it out from the front Note Store unused paper in the original package away from high temperature humidity and direct sunlight Follow the steps below to perform loading procedures in a print...

Page 22: ...ides and insert the sheet in the Front Paper Feed Slot keeping it level Important When you insert the sheet in the Front Paper Feed Slot keep the sheet level relative to the paper feed slot Failure to...

Page 23: ...eping it parallel to the Paper Retainer a and align the paper with the Paper Alignment Line b of the Front Tray Guides Important Do not touch the Linear Scale a or Carriage Shaft b This may stain your...

Page 24: ...ts feeding the paper 6 After printing the printer will temporarily stop advancing the paper while the trailing edge is still in the rollers to prevent the sheet from dropping Once you press the OK but...

Page 25: ...message appears make sure that there is sufficient space behind the printer and press the OK button Note There needs to be sufficient space behind the printer to load paper into the Front Paper Feed S...

Page 26: ...f paper along the guide side of the Up down Unit making sure it is level Important When you insert the paper into the Front Paper Feed Slot keep it level as it goes into the paper feed slot Failure to...

Page 27: ...be tween the Platen and the Paper Retainer a and then align it with the orange Paper Alignment Line b Important Do not touch the Linear Scale a or Carriage Shaft b This may stain your hands and dam ag...

Page 28: ...arts printing the print job If no print job was received The printer now starts feeding the paper 8 After printing the paper is stopped momentarily with the trailing edge still held in the rollers to...

Page 29: ...enu is displayed 3 Press or to select Eject Paper and then press the OK button 4 Press or to select Yes and then press the OK button The paper is ejected from the front of the printer Important If the...

Page 30: ...ant If POP Board is accidentally removed at an angle it may scratch the printed surface 7 Press the OK button Important Always remove the sheet before pressing the OK button If you do not remove the s...

Page 31: ...ber Ink Type Capacity Matte black PFI 206 MBK Pigment ink 300 ml 10 2 fl oz Black PFI 206 BK Cyan PFI 206 C Magenta PFI 206 M Yellow PFI 206 Y Photo cyan PFI 206 PC Photo magenta PFI 206 PM Red PFI 20...

Page 32: ...ou use older ink tanks Do not leave the printer without ink tanks installed for extended periods a month or more Residual ink may become clogged inside the printer and affect printing quality Confirm...

Page 33: ...on The Ink Menu is displayed 3 Press or to select Rep Ink Tank and then press the OK button A message on the Display Screen requests you to open the Ink Tank Cover Remove the Ink Tank at this point Re...

Page 34: ...and remove it Press the OK button Important If there is still ink in the Ink Tank you removed store it with the ink holes a facing up Otherwise ink may leak and cause stains Put the Ink Tank in a plas...

Page 35: ...alling an ink tank do not remove and shake it Doing so may cause the ink to leak out If you do not agitate the Ink Tank the ink may settle which may affect printing quality 2 Open the pouch and remove...

Page 36: ...tation is incorrect If the Ink Tank does not fit in the holder do not force it in Make sure that the color of the Ink Tank Lock Lever matches the color of the Ink Tank and check the orientation of the...

Page 37: ...ank Lock Lever come out of place If this happens open the Ink Tank Lock Lever to return it to the proper position 5 Make sure the Ink Lamp is lit in red Note If the Ink Lamp is not lit reinstall the t...

Page 38: ...cates Open top cover and replace the left printhead Replace the Printhead on the left side If the Display Screen indicates Open top cover and replace the right printhead Replace the Printhead on the r...

Page 39: ...Maintenance cartridge 1 Remove any paper that has been advanced by selecting Eject Paper in the Control Panel menu When using a roll rewind it See Removing the Roll from the Printer P 14 When using s...

Page 40: ...the Display Screen regarding Printhead replacement 2 If the Printhead Fixer Cover or Printhead Fixer Lev er is dirty use a damp cloth that you have wrung out completely to wipe it clean Replacing the...

Page 41: ...m Never touch the metal contacts of the Carriage This may damage the printer 3 Pull the Printhead Fixer Lever forward all the way to open it completely 4 Pull up the Printhead Fixer Cover to open it c...

Page 42: ...ps a remove it from the pouch Important When handling the Printhead always hold it by the grips a Never touch the nozzles b or metal contacts c This may damage the Printhead and affect printing qualit...

Page 43: ...f ink accidentally spills wipe off the ink with a dry cloth If you need to put a Printhead somewhere temporarily before installation do not keep the nozzles and metal contacts facing down If the nozzl...

Page 44: ...itial adjustmt of Head Posi Adj from the Control Panel menu See Adjustment When Installing the Printhead User s Guide 12 Follow the instructions on the Display Screen to advance the paper After the pa...

Page 45: ...e Cartridge out of the reach of children If ink is accidentally ingested contact a physician immediately Important Do not remove the Maintenance Cartridge except to replace it Ink may leak out To prev...

Page 46: ...when ink is being absorbed Ink may leak out Access the menu for Maintenance Cartridge replacement 1 On the Tab Selection screen of the Control Panel press or to select the Settings Adj tab Note If th...

Page 47: ...amage the Maintenance Cartridge 2 Remove the Ejection Guide Important If the Spectrophotometer Eject Guide is lowered while the optional Spectrophotometer Unit is mounted open the Spectrophotometer Un...

Page 48: ...Cartridge making sure to keep it secure and level If you drop a used Maintenance Cartridge or store it an angle ink may leak and cause stains The remaining Maintenance Cartridge capacity is stored on...

Page 49: ...re the box on a flat surface Otherwise ink may leak and cause stains Note In accordance with active and ongoing environmental programs Canon supports recycling of used mainte nance cartridges Follow t...

Page 50: ...rasp the blue handles on the left and right sides of the Spectrophotometer Eject Guide align the protrud ing parts of the Spectrophotometer Eject Guide a with the Spectrophotometer Unit guide b and pu...

Page 51: ...itch is dirty is displayed Important If the Platen inside the Top Cover becomes dirty it may soil the underside of paper We recommend cleaning the Plat en after borderless printing or printing on smal...

Page 52: ...om pletely wipe inside the Top Cover to clean it Wipe away any ink residue on the Platen a as a whole on the Paper Retainer b Borderless Printing Ink Grooves c and blue Switch d Warning Never use flam...

Page 53: ...aning modes Head Cleaning A or Head Cleaning B depending on the problem to resolve Head Cleaning A Use this mode if printing is faint or contains foreign substances This method of cleaning consumes th...

Page 54: ...t Head Cleaning and then press the OK button 5 Press or to select Head Cleaning A or Head Cleaning B and then press the OK button Head cleaning is now executed 6 Print a test pattern to check the nozz...

Page 55: ...Press down on the center near the blue label of the Up down Unit to lower the Up down Unit 5 Open the Up down Unit cover iPF6450 Cleaning the Spectrophotometer Unit option Parts Basic Guide Consumable...

Page 56: ...the Up down Unit Important Do not touch the a part of the White Calibration Tile Holder except when removing the White Calibration Tile Doing so may cause the White Calibration Tile to fall which can...

Page 57: ...nd use a dry cloth to dry the surface 10 Place the White Calibration Tile in the White Cali bration Tile Holder and mount it in the position shown in the diagram while pushing down on the a part When...

Page 58: ...near the blue label of the Up down Unit Important Lifting up the ends of the Up down Unit may cause damage 4 Wipe the surface of the Spectrophotometer Eject Guide and the surface of the White Black Ba...

Page 59: ...r presser may be transferred onto the paper or the White Black Backing Plate 1 Turn the printer off See Turning the Printer On and Off User s Guide 2 Unplug the power cord from the outlet Caution Alwa...

Page 60: ...g Never use flammable solvents such as alcohol benzene or thinner If these substances come into contact with electrical components inside the printer there is a risk of fire or electrical shock Import...

Page 61: ...s or printheads as well as other operations See How to View Instructions with Navigate User s Guide e Arrow buttons button Press this button on the Tab Selection screen to move to another tab In menu...

Page 62: ...See Loading Rolls in the Printer P 11 See Loading Sheets in the Feed Slot P 18 l Cut Sheet lamp green Lit when Tray or Front Paper Feed Slot is selected as the paper source m Roll Media lamp green Li...

Page 63: ...al values P 64 Executing menu commands P 65 Accessing menus Printer menus are grouped by function Menus are displayed with the upper line selected You can use the buttons on the Control Panel to acces...

Page 64: ...r level menu Note If a confirmation message is displayed regarding the setting you entered press the OK button The setting is applied and the printer is now in Standby Specifying numerical values Foll...

Page 65: ...you entered press the OK button The setting is applied and the printer is now in Standby Executing menu commands Menu commands can be executed as follows 1 Press or to select the action to execute an...

Page 66: ...played during printing First Level Second Level Third Level Fourth Level Fifth Level Load Paper Roll Paper Manual Paper Eject Paper Chg Paper Type 1 Roll Paper The paper type is displayed here 1 Manua...

Page 67: ...Rolls User s Guide Ink Menu First Level Rep Ink Tank Head Cleaning A Job Menu First Level Second Level Third Level Fourth Level Fifth Level Print Job Job List Choose a print job Delete Preempt Jobs 1...

Page 68: ...t ColorCheck Print 14 Pattern Size 14 Standard Large Calibration Log Date Paper Type Adjustment Type Use Adj Val ue Disabled Enabled Set Exec Guide Off On Return Defaults Maintenance Head Clean ing He...

Page 69: ...PServer RPrinter NDSPServer NPrinter AppleTalk 8 On Off Ethernet Driv er 8 Auto Detect 8 On Off Comm Mode 6 8 Half Duplex Full Duplex Ethernet Type 6 8 10 Base T 100 Base TX 1000 Base T Spanning Tree...

Page 70: ...zzle Check Frequency Standard 1 page Warning Off On Use Remo teUI 8 On Off Reset PaprSetngs 8 Erase HDD Data High Speed 8 Secure High Spd 8 Secure 8 Output Meth od Print Print Auto Del Save Box XX Pri...

Page 71: ...ewing for other users 9 Viewing and configuration is possible for administrators only 10 Not displayed if IPv6 Support is Off 11 Default setting for the time to enter the power save mode Sleep mode is...

Page 72: ...in this unit You can also load sheets manually d Roll Feed Unit Cover Open this cover to load rolls See Inside the Roll Feed Unit Cover P 75 e Control Panel Use this panel to operate the printer and c...

Page 73: ...port c Power Supply Connector Connect the power cord to this connector d Carrying Handles 5 When carrying the printer hold it by these handles under both sides Top Cover Inside Top Cover Inside a Carr...

Page 74: ...ring paper jams h Switch Set the switch to the side opposite if the edges of printed images are blurred Set the switch to the side before borderless printing See Setting the Blue Switch on the Platen...

Page 75: ...e rolls on the Roll Holder with this part c Roll Holder Slot Slide the Roll Holder into this slot Carriage Carriage a Printhead Fixer Cover Holds the Printhead in place Do not open this part except du...

Page 76: ...Tank Lock Lever A lever that locks the Ink Tank in place and protects it Lift and press down the lever when replacing an Ink Tank c Ink Lamp Red Indicates the state of the Ink Tank as follows when th...

Page 77: ...es the color and name on this label Vents Vents There are vents at three positions of the printer as shown on top 1 on the right 2 and on the bottom on the right 3 Important Do not block these vents A...

Page 78: ...the printer always have three or more people securely hold the Carrying Handles in the left and right sides of the base and keep the printer level Items to Prepare Setup Guide Used for reference when...

Page 79: ...ced Call for service is shown on the Display Screen and preparation is not possible If this message is displayed press the OK button and contact your Canon dealer for assistance Remove the Ink Tank 1...

Page 80: ...ss is finished Completed Turn Power Off is displayed Press the Power button and turn off the printer Pack the printer Refer to the Setup Guide for details on packing the printer and installing it afte...

Page 81: ...e Shaft Important Do not touch the Linear Scale a or Carriage Shaft b This may stain your hands and dam age the printer Note Here the Belt Stopper is the one that was removed and stored after initial...

Page 82: ...ns see the Setup Guide Assemble the stand optional 1 If you are using the optional Stand assemble the Stand by referring to the Printer Stand Setup Guide included with the Stand Caution The Stand must...

Page 83: ...in and other injuries When moving the printer firmly grasp the Carry ing Handles The printer may be unsteady if you hold it at other positions which poses a risk of in jury from dropping the printer 2...

Page 84: ...ection See Installing the Software Windows P 86 See Installing the Software Mac OS X P 88 Important When the printer is connected to a network via TCP IP the printer s IP address may be changed if you...

Page 85: ...9 Load the Roll Media in the printer See Loading Rolls in the Printer P 11 iPF6450 Reinstalling the Printer Basic Guide Printer Relocation Preparing to Transfer the Printer 85...

Page 86: ...ring printer driver installation following the instructions displayed If you accidentally connect the USB cable first the printer driver may not be installed correctly When the printer is connected to...

Page 87: ...ow and click Restart Software settings take effect after the computer re starts Next install the Electronic manuals 5 When the Install User Manual dialog box is displayed insert the provided User Manu...

Page 88: ...s Installing the software and electronic manuals Important When the printer is used over a network the printer s IP address may be changed if you reinstall the printer In this case be sure to reconfig...

Page 89: ...ork 6 Click Next and follow the instructions displayed to register the printer to set up and update the paper information Next install the Electronic manuals 7 Insert the provided User Manuals CD ROM...

Page 90: ...printed beforehand without the need to print them Change the layout orientation relative to the paper You can save paper by correcting the direction in which the document is arranged on the paper if...

Page 91: ...e menu item for printer settings to display the Print dialog box 2 Access the Main pane 3 Select the Print Preview check box 4 After you click Print the Canon imagePROGRAF Preview window will be displ...

Page 92: ...s you to con serve paper Note If the page would exceed the roll paper width after rotation you can use this function with Scale to fit Roll Paper Width to print rotated pages Configuring Settings in W...

Page 93: ...e Borderless Printing check box to dis play the Information dialog box 3 Click the width of the loaded roll in the Roll Paper Width list 4 Click OK to close the Information dialog box 5 Select Fit Pap...

Page 94: ...size 3 Select the Enlarged Reduced Printing check box 4 After you click Fit Roll Paper Width the Informa tion dialog box is displayed 5 Click the width of the loaded roll in the Roll Paper Width list...

Page 95: ...tion 4 Select the Enlarged Reduced Printing check box 5 Select Fit Paper Size Fit Roll Paper Width or Scaling Configuring Settings in Mac OS X 1 Access the Page Setup pane 2 Make sure the width of the...

Page 96: ...the sides of the frame by using the Layout Plug In that is installed at the same time as the Print Plug In for Photo shop Loss of gradation in dark areas can be reduced by performing black point comp...

Page 97: ...ustment to Straighten Lines and Colors User s Guide Note Because the results of adjustment vary depending on the type of paper used for adjustment use the same type of paper as you will use for printi...

Page 98: ...Adjust Printer and then press the OK button 5 Press or to select Head Posi Adj and then press the OK button 6 Press or to select Standard or Simple and then press the OK button A test pattern is prin...

Page 99: ...ength are applied Automatic Print Quality or Print Length is selected depending on Print Priority as selected in the printer driver at the time of printing Note Either A High or B Standard Draft in th...

Page 100: ...e Selecting a Feed Amount Adjustment Method P 99 If additional fine tuning is necessary after Auto GenuinePpr and Auto OtherPaper execute Adj Fine Feed See Fine Tuning the Paper Feed Amount User s Gui...

Page 101: ...then press the OK button A test pattern is printed for adjustment Adjustment is now finished if you have printed on a roll or a sheet of A2 size or larger 8 If you are printing on sheets smaller than...

Page 102: ...ed deep in the Paper Feed Slot remove the Roll Feed Unit and clear the paper jam as follows 1 Turn the printer off before removing the Roll Feed Unit from the printer See Removing the Roll Feed Unit U...

Page 103: ...n removing scraps from the paper feed slot after clearing jammed roll paper see Clearing Jammed Paper Paper Feed Slot P 102 1 Open the Roll Feed Unit Cover Use commercially available scissors or the l...

Page 104: ...1 Open the Top Cover and move the Car riage to the side 2 Clear any jammed paper from inside the Top Cover After removing the paper make sure there are no other scraps of paper in the printer 3 Close...

Page 105: ...r in the printer If paper is jammed deep in the Paper Feed Slot remove the roll feed unit and then clear the paper jam See Clearing Jammed Paper Paper Feed Slot P 102 Note If it is difficult to perfor...

Page 106: ...ed handle the central part near the blue label Handling the ends may cause damage 4 Press the OK button Clearing a Jammed Sheet Fed Manually Clearing a Jammed Sheet Fed Manually If a sheet you have fe...

Page 107: ...e are no other scraps of paper in the printer 3 Close the Top Cover Important Do not move the Carriage over jammed paper This may damage the Printhead Do not touch the Linear Scale a or Carriage Shaft...

Page 108: ...ring the Up down Unit makes it easier to perform operations from the front of the printer See Lowering the Up down Unit of the Spectrophotometer Unit option Manually P 16 If the paper is jammed by the...

Page 109: ...ot be inserted into the paper feed slot Roll paper cannot be inserted into the paper feed slot Cause Corrective Action The roll paper is warped Straighten out curls and reload the roll Paper is jammed...

Page 110: ...ay which lifted the document The Cutter passed under the paper Remove the foreign object by the Output Tray to enable the printer to eject the printed document keeping it level In the printer driver N...

Page 111: ...inter Setup Utility or Print Center in other versions of Mac OS X 2 Select the printer and then Resume Printer or Start Jobs in the Printers menu to restart the print job The printer does not respond...

Page 112: ...ting on Rolls User s Guide The printer ejects blank unprinted paper The printer ejects blank unprinted paper Cause Corrective Action The leading edge of the roll paper was cut to straighten it The lea...

Page 113: ...Cleaning B from the Control Panel See Cleaning the Printhead P 53 Paper is jammed inside the Top Cover Follow the steps below to remove the jammed piece of paper inside the Top Cover 1 Open the Top Co...

Page 114: ...printer driver set Near End Margin to 20mm When you have loaded paper the paper you have loaded does not match the type selected on the Control Panel Be sure to select the correct type of paper in th...

Page 115: ...g or printing on small paper Open the Top Cover and clean the Platen See Cleaning Inside the Top Cover P 51 The Platen suction is too strong In the Control Panel menu reduce the level of VacuumStrngth...

Page 116: ...alue for all settings items 3 Execute color calibration See Color Calibration Using the Printer Sensor User s Guide Banding in different colors occurs Banding in different colors occurs Cause Correcti...

Page 117: ...driver See Giving Priority to Particular Graphic Elements and Colors for Printing User s Guide The Printhead is out of alignment Adjust the Printhead alignment See Automatic Adjustment to Straighten...

Page 118: ...eight See Troubleshooting Paper Abrasion and Blurry Images User s Guide The type of paper specified in the printer driver does not match the type loaded in the printer Load paper of the same type as y...

Page 119: ...Cleaning Brush a 4 Using the back of the Cleaning Brush move the first Switch to the side opposite iPF6450 Setting the Blue Switch on the Platen Basic Guide Troubleshooting Problems with the printing...

Page 120: ...SO A1 ISO A2 or 20 x24 6 Using the back of the Cleaning Brush move the Switch to the side opposite corresponding to the size of the paper for printing In this case note that you will move the switch i...

Page 121: ...n execute Adjust Length See Adjusting the Feed Amount User s Guide The type of paper specified in the printer driv er does not match the type loaded in the printer Load paper of the same type as you h...

Page 122: ...ess the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Incorrect Printhead alignment value When printing fine lines or text at high precision on...

Page 123: ...inting on A1 594 mm or A2 420 mm rolls attach the included Spacer for Borderless Printing to the Roll Holder See Loading Rolls on the Roll Holder P 9 The paper selected for borderless printing at actu...

Page 124: ...The test pattern is damaged or dirty because the Printhead is set too low on the Control Panel menu Set Head Height to a higher value on the Control Panel menu See Troubleshooting Paper Abrasion and B...

Page 125: ...print over a TCP IP network Cause Corrective Action The printer s IP address is not config ured correctly Make sure the printer s IP address is configured correctly See Configuring the IP Address Usi...

Page 126: ...Corrective Action The AppleTalk protocol is not en abled on the printer Activate AppleTalk on the printer See Configuring the Printer s AppleTalk Network Settings User s Guide The computer you are tr...

Page 127: ...tware CD ROM provided with the printer in the CD ROM drive 2 Start the printer driver installer included in the User Software CD ROM Open the OS X folder and double click iPF Driver Installer X 3 In t...

Page 128: ...imagePROGRAF Device Setup Utility to start the wizard 2 In the wizard window click Delete and then click Next 3 Follow the instructions on the screen to remove imagePROGRAF Device Setup Utility Remov...

Page 129: ...llowing sounds do not indicate a problem with the printer There is a sound of suction from the Platen To prevent paper from rising paper is held against the Platen by suction from Vacuum holes under i...

Page 130: ...on will be deactivated if you load ink tanks once emptied Ink level detection Ink tanks specified for this printer feature an ink level detection function to prevent the ink from running out during pr...

Page 131: ...r checking the message press the button 4 After checking the message press the button 5 Press or to select Yes and then press the OK button 6 Check the message and press the button 7 Check the message...

Page 132: ...age about updating ink information is shown on the Display Screen After checking the message press the button 10 Press or to select Yes and then press the OK button Ink level detection is now released...

Page 133: ...n for printer adjustment on several sheets but sheets of different types or sizes of paper were used When printing a test pattern for adjustment use sheets of the same size and type of paper in the re...

Page 134: ...n the printer and try printing again Replace the loaded paper with paper of a size that matches the size setting in the printer driver as follows 1 Press or to select Change Paper and then press the O...

Page 135: ...rective Action Paper has been loaded askew or warped paper has been loaded Press the OK button and reload the paper See Loading Rolls in the Printer P 11 See Loading Sheets in the Feed Slot P 18 If No...

Page 136: ...print See Loading Rolls on the Roll Holder P 9 See Loading Rolls in the Printer P 11 Press or and select Stop Printing or press the Stop button to stop printing Roll printing is selected but manual pa...

Page 137: ...s not installed Press the Stop button and stop printing 1 Turn the printer off and install the Roll Feed Unit 2 Turn the printer on and resend the print job Manual printing is selected Manual printing...

Page 138: ...arting from the page on which the error occurred Paper loaded askew Paper loaded askew Cause Corrective Action Paper loaded crooked was detected when the paper was advanced Press the OK button and rel...

Page 139: ...ing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred See Loading Rolls in the Printer P 11 Ther...

Page 140: ...aper compatible for borderless printing See Loading Rolls on the Roll Holder P 9 See Loading Rolls in the Printer P 11 The printer now starts printing the print job For information on types of paper c...

Page 141: ...s not placed securely in the Roll Hold er during loading Follow these steps to reload the roll 1 Press the OK button and remove the roll holder from the printer 2 Insert the roll firmly on the Roll Ho...

Page 142: ...ing ink indicator Press the OK button open the Ink Tank Cover and replace the Ink Tank for the color that is out of ink See Replacing Ink Tanks P 31 Remaining level of the ink cannot be correctly dete...

Page 143: ...ts color and direction Cause Corrective Action There is no Ink Tank of the indicated color in the printer Load the Ink Tank See Replacing Ink Tanks P 31 There is a problem with the Ink Tank Replace it...

Page 144: ...e Action Paper compatible with color calibration is not loaded 1 Press the OK button to clear the error 2 Load paper that is compatible with color calibration See the Paper Reference Guide See Paper R...

Page 145: ...d any of the following is true If the printer is loaded with a type of paper on which color calibration cannot be executed and the pre defined conditions since executing the Common calibration the las...

Page 146: ...nozzles are clogged Execute Adj Quality again as follows 1 Press the OK button to clear the error 2 Print a test pattern to check the nozzles See Checking for Nozzle Clogging User s Guide 3 Clean the...

Page 147: ...ot instal led correctly Remove and correctly attach the White Black Backing Plate and then press the OK button See Switching the White Black Backing Plate Optional Color User s Guide The White Black B...

Page 148: ...r Unit may be impaired Turn off the printer and wait a while before restoring power and then perform the operation again If the same message is displayed again contact your Canon dealer for assistance...

Page 149: ...the right side Switch the Printhead used once in the left side to the left side Wrong x printhead x is L R or not displayed Wrong x printhead x is L R or not displayed Cause Corrective Action An incom...

Page 150: ...L and Printhead R See Replacing the Printhead P 38 Execute printhead cleaning Execute printhead cleaning Cause Corrective Action The Printhead noz zles are clogged Follow these steps to clean the Pri...

Page 151: ...an continue to print but prepare a new Maintenance Cartridge to use when the message for replacement is displayed No Maintenance Cartridge capacity No Maintenance Cartridge capacity Cause Corrective A...

Page 152: ...in personal boxes See Deleting Saved Jobs User s Guide Mail box full Now printing without saving data Mail box full Now printing without saving data Cause Corrective Action No more space is available...

Page 153: ...0 jobs are stored in the Personal Box Delete unneeded jobs stored in personal boxes See Deleting Saved Jobs User s Guide iPF6450 Mail box full Delete unwanted data Basic Guide Error Message Messages r...

Page 154: ...rror xxxxxxxx xxxx x represents a letter or number Hardware error xxxxxxxx xxxx x represents a letter or number Cause Corrective Action The last portion of roll paper was used during a print job The p...

Page 155: ...Canon dealer for assistance Calibration There is a problem with the multi sensor Calibration There is a problem with the multi sensor Cause Corrective Action The performance of a sensor inside the pr...

Page 156: ...rature or humidity 145 Execute printhead cleaning 150 File read error 152 GARO Wxxxx x represents a number 154 Hard disk error 152 Hardware error xxxxxxxx xxxx x represents a letter or number 154 Ink...

Page 157: ...not mounted 146 Spectrophotometer Unit Backing plate error 147 Spectrophotometer Unit Calibration white tile error 147 Spectrophotometer Unit cover open 147 Spectrophotometer Unit eject guide not mou...

Page 158: ...arge Format Printing 94 M Maintenance Cartridge 3 45 151 Menu Operations 62 Menu Structure 66 N Navigate 61 NetWare network 125 P Paper Feed Slot 13 18 74 102 Power 2 61 73 83 Preparing to Transfer th...

Page 159: ...aza Lake Success NY 11042 U S A Canon Europe Ltd 3 The Square Stockley Park Uxbridge Middlesex UB11 1ET United Kingdom Canon China Co Ltd 15F Jinbao Building No 89 Jinbao Street Dongcheng District Bei...

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