Canon imagePRESS C10000VP Practical Manual Download Page 60 | Manualshive

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imagePRESS C10000VP/C8000VP

imagePRESS C10000VP/C8000VP

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Repeated Paper Jams Caused by Paper

Wrapping around the Fixing Roller

If paper jams or paper feed problems, such as the corner of printouts
being folded, often occur even though you have followed the
instructions described in the e-Manual to handle and prevent paper
jams, paper may be wrapping around the fixing roller� Follow the
procedures described in this section to solve the problems�

Step 1

Understanding What Causes Paper to Wrap around the Fixing roller (p� 59)

Step 2

Keeping the Paper’s Moisture Content at an Appropriate Level (p� 60)

Step 3

Changing the Machine’s Settings (p� 60)

Step 4

Try This If You Still Have the Same Problems (p� 63)

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Summary of Contents for imagePRESS C10000VP

Page 1: ...ed Printing This document provides useful explanations about procedures for printing documents and solutions to common printing problems We recommend you read this document and the e Manual USRM2 6012 02 Copyright CANON INC 2019 ...

Page 2: ......

Page 3: ...ng the Position of Text and Images on the Page 48 Step 3 Adjusting Margins with Creep Compensation 50 Step 4 Checking the Cover Settings 51 How to Align Printouts 56 Repeated Paper Jams Caused by Paper Wrapping around the Fixing Roller 58 Step 1 Understanding What Causes Paper to Wrap around the Fixing Roller 59 Step 2 Keeping the Paper s Moisture Content at an Appropriate Level 60 Step 3 Changing...

Page 4: ...auses Find the answers to your questions about how to solve your problems Q Do you calibrate the colors periodically A The density and tone of colors may change gradually as you print large volumes of pages which means you cannot reproduce accurate colors You need to calibrate the colors to solve the problem Solution See the following references to calibrate the colors periodically Adjustment for ...

Page 5: ... on your machine or the simulation profile designated by your customer If you use some other simulation profile colors may change Solution Double click the job in Command WorkStation and click Color Basic Settings The simulation profile currently set is displayed Specify the appropriate simulation profile if necessary Simulation Profile for CMYK Grayscale Simulation Profile for RGB LAB ...

Page 6: ...djustments described in this section change overall colors If you want to change the colors of photos only see the following How to Print Clear Photos p 13 Printing a Spot Color Accurately p 4 Changing the Colors of an Entire Page p 6 Printing a Spot Color Accurately Try this procedure if you cannot reproduce a specified spot color Registering spot colors in Command WorkStation ensures consistency...

Page 7: ... instructions for registration see the following help Command WorkStation Help Managing color Spot Colors Create rename or delete a spot color or color group 4 Double click the job in Command WorkStation Job Properties is displayed 5 Select the Color tab and then click Basic Settings 6 Select the check box for Spot color matching ...

Page 8: ...you think that the colors are somewhat dark overall and you want to change the colors so they are just a little bit lighter try the following procedure to adjust the entire palette of colors on the page 1 Right click the ripped job marked with in Command WorkStation click ImageViewer When using the imagePRESS Server B4000 the optional Graphic Arts Package Premium Web Activate is required for using...

Page 9: ...ange all the colors on the page so they appear the way you want For detailed instructions about adjusting colors see the help files for ImageViewer 3 To confirm if the colors are acceptable click File Print and do a test print If you are satisfied with the result save the adjusted settings by clicking File Save As then print the job that you just saved with the adjusted settings ...

Page 10: ...mn explains how to create a new custom profile by making fine adjustments to the CMYK tone curves in an existing profile NOTE If you use profile creation software instead of Command WorkStation to create custom profiles see the following reference and output the chart for color measurement from the imagePRESS Server 1 Click the Device Center tab in Command WorkStation Resources Profiles 2 Right cl...

Page 11: ... Printouts 3 Adjust the CMYK tone curves and then click Save For detailed instructions on adjustments see the help files on the Color Editor screen 4 Enter an easy to understand description in Description so that you can easily tell the difference between profiles and then click Save ...

Page 12: ...10000VP C8000VP 5 Click Close to close the Color Editor screen The created custom profile is added to the list 6 Print a test sheet using the custom profile you created to check the result If you are satisfied with the result you can print the job ...

Page 13: ...nd a figure differences may appear in the printout as shown on the right follow the procedure below to solve the problem 1 Double click the job in Command WorkStation on the imagePRESS Server Job Properties is displayed 2 Click the Image tab select Resolution Error diffusion or Gradation for the print settings in Printer s halftone as necessary ...

Page 14: ...phs and the sharpness of text and lines We recommend Resolution for Printer s halftone The resolution setting is applied to photographs figures lines and text As a result you can reduce the differences in colors Smoothing colors while reducing jagged edges on text and lines We recommend Error diffusion for Printer s halftone This error diffusion setting is applied to photographs figures lines and ...

Page 15: ...ast color and sharpness are different from what you expected follow the procedure below to print better photos 1 Right click the job in Command WorkStation on the imagePRESS Server click Image Enhance Visual Editor If Image Enhance Visual Editor is not displayed see When Image Enhance Visual Editor Is Unavailable p 16 ...

Page 16: ...for Tone Color Sharpness and Red Eye Correction on the Image Enhance Visual Editor screen 3 Click File Proof Print to check the finished result If you are satisfied with the result click File Save to save the adjusted values and then you can print the job ...

Page 17: ...e to improve the printed image 1 Double click the job in Command WorkStation on the imagePRESS Server Job Properties is displayed 2 Click the Image tab and change the print settings for Image smoothing or Sharpness as necessary Reducing jagged edges and reducing noise Select the check box for Image smoothing Emphasizing edges and smoothing images To emphasize edges select a positive value To smoot...

Page 18: ... are applied to future jobs as well as the current job Be sure to restore the settings to their defaults when you finish the job 1 Click the Device Center tab in Command WorkStation Workflows Image Enhance Edit 2 Select Custom Settings on the Image Enhance Settings screen and adjust the values for Exposure Color Shadows Highlights Sharpness and Red Eye Correction 3 Click OK Print a test sheet to c...

Page 19: ...ttings screen select Automatic and click OK What to Do If After Printing Large Volumes of Text Documents Colors in Photos Are Inconsistent If you clean inside the main unit after printing large volumes of text documents you can reduce the inconsistency of colors in the photos that you print Clean inside the main unit Press Adjustment Maintenance Maintenance Clean Inside Main Unit Maintenance Outpu...

Page 20: ...he print results such as when printing photos If possible we recommend you change the settings gradually so you can judge the effect of the changes that you make Printing figures lines and text with vivid clarity while keeping the smooth gradation of photographs Printing text with vivid clarity while keeping the smooth gradation of photographs figures and lines Reducing jagged edges on text and li...

Page 21: ...0000VP C8000VP 19 Changing Settings in the Image Tab 1 Double click the job in Command WorkStation Job Properties is displayed 2 Click the Image tab change the print settings for Printer s halftone Advanced smoothing Text width adjustment Resolution if necessary ...

Page 22: ...ailed information see Specifying the Settings for the Printout s Finish p 22 If you use this function colors of the edges on text and lines and colors of the text and lines themselves may look darker Printing text thicker because the thin lines of Roman fonts appear faint We recommend you select the check box for Text width adjustment To use this function you need to specify the thickness and font...

Page 23: ...important Resolution This pattern is appropriate for producing text and thin lines Error diffusion This pattern is appropriate for producing text and thin lines because no jagged edges rough edges in an image appear on it If you select Pattern 2 Pattern 4 and Pattern 7 for Printer s halftone these patterns above are automatically set to the output image Pattern Images Photographs Graphics Figures ...

Page 24: ...22 imagePRESS C10000VP C8000VP 22 Specifying the Settings for the Printout s Finish 1 Press Fiery 2 Press Tools Setup 3 Enter the password press Login ...

Page 25: ... Advanced smoothing Level 2 is more effective 6 Specify the settings for the text element If you want to make horizontal lines on the text thicker select Level 1 or Level 2 for Horizontal text width adjustment Level 2 is more effective If you want to make vertical lines in the text thicker select Level 1 or Level 2 for Vertical text width adjustment Level 2 is more effective If you want to specify...

Page 26: ...and change the print settings in Black text and graphics according to what you are printing and how you want the printouts to appear Printing black text and lines clearly We recommend you select Pure Black On or Rich Black On for Black text and graphics You can make black elements in printouts more vivid if you select Rich Black On rather than Pure Black On because Rich Black On produces black by ...

Page 27: ...ing Clear Texts and Lines from Your Machine imagePRESS C10000VP C8000VP 25 4 Click OK OK Print a test sheet to check the sharpness of text and lines If you are satisfied with the result you can print a job ...

Page 28: ...t In these cases check the color mode of the data you are printing Is it RGB or CMYK Then follow the procedures described below This may help eliminate your problems For RGB Color Mode p 26 For CMYK Color Mode p 27 For RGB Color Mode The following procedure is possible only when the data is a PDF file 1 Double click the job in Command WorkStation on the imagePRESS Server Job Properties is displaye...

Page 29: ...ed However the colors may change and the image may become more dense overall Print a test sheet to check the finished result 1 Double click the job in Command WorkStation on the imagePRESS Server Job Properties is displayed 2 Click the Color tab Expert Settings Make sure that the check box for Composite overprint is selected 3 Click the Color Input tab and select Full Source GCR in Processing meth...

Page 30: ...ing the imagePRESS Server Adobe PDF Print Engine is also available for direct printing of PDF files without using a printer driver You can avoid many problems by using an Adobe PDF Print Engine which does not convert data to PostScript so transparent objects are not flattened during printing 1 Click the Device Center tab in Command WorkStation General Server Configuration Configure ...

Page 31: ...F Print Engine APPE 3 Click Save and close the Configure window 4 Click the Job Center tab in Command WorkStation and double click the job Job Properties is displayed 5 Select the check box for Adobe PDF Print Engine Preferred 6 Click OK Print a test sheet to check the finished result If you are satisfied with the result you can print the job ...

Page 32: ...t you expected because the top color does not knock out the area underneath because you set overprinting in the application by mistake Follow the procedure below to solve the problems 1 Double click the job in Command WorkStation on the imagePRESS Server Job Properties is displayed 2 Click the Color tab change the print settings for Composite overprint as necessary Overprinting Select the check bo...

Page 33: ...are satisfied with the result you can print the job Black Overprint You can specify the overprint setting for an object K black 100 on the imagePRESS Server without specifying it in the application 1 Double click the job in Command WorkStation on the imagePRESS Server Job Properties is displayed 2 Click the Color tab Expert Settings ...

Page 34: ...re black according to what you are printing and how you want the printouts to appear Overprinting text only Select Text Overprinting text figures and lines Select Text Graphics Not using overprint Select Off 4 Click OK OK Print a test sheet to check the finished result If you are satisfied with the result you can print the job ...

Page 35: ...t manually by printing the test page NOTE You may not be able to correct misalignment that is less than 1 0 mm 1 25 The machine decides the printing start position based on the leading edge of the paper After the front side of the paper is printed the paper is reversed and the back side of the paper is printed from the trailing edge Because of this the position where printing starts may be slightl...

Page 36: ...fferent batch of paper that has been cut correctly If you cut the paper yourself measure it and confirm it is the correct size Step 2 Adjusting Front Back Side Edge Alignment of the Image by Using the Guide Sheet If the images on the front and back sides are misaligned with each other you can adjust the alignment of the images by scanning the test pages with the guide sheet 1 2 3 4 Guide Sheet Tes...

Page 37: ... edit from the list press Details Edit Change for Adjust Image Position 2 Press Use Scanner 3 Enter the number of test page to make press Next NOTE The larger the number of output test pages the more accurate the adjustment is If specifying multiple output test pages make sure that all of the test pages are scanned in the order they are output If the order is changed or the scanning process is not...

Page 38: ...the paper type to adjust press Start Printing NOTE The test page is printed 5 Place the guide sheet on the platen glass with the arrows of the sheet and on the platen glass aligned 6 Align the mark on the test page for the first scan operation with the mark on the guide sheet ...

Page 39: ...he test page over and then align the mark on the test page for the third scan operation with the mark on the guide sheet press Start Scanning 10 Turn the test page upside down and then align the mark on the test page for the fourth scan operation with the mark on the guide sheet press Start Scanning 11 Adjustment is complete If you have specified multiple output test pages repeat steps 6 to 10 for...

Page 40: ...ings for it After specifying the settings for the custom type of paper you made press Preferences Paper Settings Paper Settings and change a type of paper for the paper source to that paper Registering the Measured Value of the Paper If you want to print the image within a specified area you need to register the correct paper size in advance Measure the paper size and register the value Press Pref...

Page 41: ... Paper Settings Paper Type Management Settings select the brand of paper in which the image is misaligned press Details Edit Change for Adjust Image Position Do Not Use Scanner 2 Print a test page 3 Adjust the position of the image in the sequence shown below i i e j f d h Correct Image Skew Adjust Zoom Ratio Adjust Position of Left Edge Register Adjust Position of Leading Edge Register ...

Page 42: ... done to improve accuracy because the position of the images that are printed first is inconsistent If the humidity is high print about 30 copies of the test page and measure the final page If you are adjusting the position of the image on coated paper or heavy paper that is more than 250 g m2 66 lb bond print three to five test pages and use the average value This is done because the position of ...

Page 43: ...stance in j Trapezoid Distortion Correction If the test page is so small that the distances b and h cannot be measured add c b and h as shown in the illustration on the right Enter these distances in c b and h respectively Leading Edge Left Edge b Enter this distance in b c Enter this distance in c h Enter this distance in h Parallelogram Distortion Correction If the test page is so small that a i...

Page 44: ...e According to Paper Characteristics Change the settings to meet characteristics of the paper you are using IMPORTANT This function may affect how paper is fed Since increasing the value to a great extent may cause paper jams we recommend adjusting the values in small increments 1 Press Preferences Paper Settings Paper Type Management Settings Paper Type Management Adjusting the Level of Curl Corr...

Page 45: ... face up face down of the output paper For the face up output adjust the setting for Face Up Output Reverse For the face down output adjust the setting for Face Down Output Normal 2 When you perform two sided printing pressing or for Face Down Output Normal does not work for the adjustment of the curl correction level To determine the curl direction watch the paper as it is output to the output tr...

Page 46: ...4 to adjust the curl correction level until the paper does not curl when it is output NOTE The regular procedure is to set the level of curl correction in advance to suit the characteristics of each type of paper This is because the curl in the paper depends on the paper s materials and basis weight However if significant changes in the environment such as temperature and humidity occur for some r...

Page 47: ...r type that you want to edit from the list press Details Edit Change for Adj Paper Convey 2 Sided 2 Press or to adjust the paper conveyance OK When the corner folds to the front side Press When the corner folds to the reverse side Press Setting the Fiber Direction If the output paper is curled or if paper jams occur frequently after the paper passes through the fixing units under conditions where ...

Page 48: ...on to specify settings This section explains how to specify each setting to make a saddle stitch booklet that opens to the left left binding as an example Step 1 Confirming the Basic Settings p 46 Step 2 Confirming the Position of Text and Images on the Page p 48 Step 3 Adjusting Margins with Creep Compensation p 50 Step 4 Checking the Cover Settings p 51 Step 1 Confirming the Basic Settings 1 Dou...

Page 49: ... example if you select A4 for Paper Size for 2 up the finished booklet size is A5 When making a saddle stitched booklet two pages of the original document are printed on each sheet of paper 2 up For example if you select A4 for Paper Size for 2 up and parts of the image and text on the page are larger than A5 those parts are cropped from the printouts To avoid this select the check box for Shrink ...

Page 50: ...set the print position of each page is aligned to the center of the paper without a gutter When the pages are stitched together the printed image and text may be hidden Be sure to specify an appropriate value for Increase gutter by For example if you set 4 0 mm the images and text on both the left and right pages are moved 2 mm toward the fore edges If you select At the spine for Centering adjustm...

Page 51: ...ter by is set to 0 0 For example if you set 4 0 mm images and text on both the left and right pages moves 2 mm toward the fore edge If you select At the center for Centering adjustment the images and text on both the left and right pages are centered on each page 4 mm X 2 mm X 2 mm If you select At the center for Centering adjustment and set 4 0 mm for Increase gutter by Center of the Page X mm X ...

Page 52: ...er to the fore edges on some pages This is called creep compensation If the type area positions are inconsistent check that the creep compensation settings are correct Trimming Position 1 Without creep compensation the outer margins after the booklet is trimmed are inconsistent 2 With creep compensation the outer margins after the booklet is trimmed get consistent 1 Select the check box for Compen...

Page 53: ... cover using a pre printed cover The main document is printed on the inside of the front cover even though you want the front cover to be blank NOTE When binding a booklet by feeding covers from a different paper source than for the main document select the Media tab in advance and then perform settings according to the print status Feeding Pre printed Covers from a Different Paper Source than for...

Page 54: ...C10000VP C8000VP 52 2 Click Define Cover to confirm the settings are appropriate Leaving the Inside of the Front Cover Blank 1 Confirm Front Back Separately is selected from the Content input drop down list for Cover ...

Page 55: ...Improving the Finish of Booklets imagePRESS C10000VP C8000VP 53 2 Confirm Print on outside is selected from the Front cover drop down list ...

Page 56: ...oes not print on the inside of the front cover and then continues printing the second page of the print data on the page following the front cover If Print on inside is selected for the Front cover The machine prints the first page on the inside of the front cover and the following pages in order after that It does not print on the outside of the front cover If Print on both sides is selected for ...

Page 57: ...or Back cover as well as the settings for Front cover For example if you set Print on outside for both Back cover and Front cover and print a job that has a total of 18 pages the pages are printed as shown below If the total number of pages in the print data does not match the settings for Front cover and Back cover unwanted blank pages may be inserted If the printed result of the booklet differs ...

Page 58: ...ment Maintenance Adjust Action Finisher Tray A Alignment Adjustment or Finisher Tray B Alignment Adjustment Adjustment for Image Quality and Finishing Calibration Paper Alignment on Finisher Tray A B in the e Manual 2 Press or to adjust the paper alignment If the edges of printouts are folded Press to increase the width for aligning printouts If printouts are misaligned Press to decrease the width...

Page 59: ...60 g m2 to 63 g m2 16 lb bond paper compared with other types of paper due to the characteristics of the paper Setting Alignment Priority for Finisher Output Priority Settings Thin may improve the situation Adjustment for Image Quality and Finishing Calibration Changing the Finisher Output Priority Settings Thin in the e Manual NOTE This setting is enabled only when using Thin 2 paper and is disab...

Page 60: ...tructions described in the e Manual to handle and prevent paper jams paper may be wrapping around the fixing roller Follow the procedures described in this section to solve the problems Step 1 Understanding What Causes Paper to Wrap around the Fixing roller p 59 Step 2 Keeping the Paper s Moisture Content at an Appropriate Level p 60 Step 3 Changing the Machine s Settings p 60 Step 4 Try This If Y...

Page 61: ...d of paper is more likely to wrap around the fixing roller There Is a Very Dark Area Near the Leading Edge of the Paper A dense layer of toner is applied to print a dark area If the dark area is near the leading edge of the paper and the leading margin is very small the toner may act as an adhesive As a result the leading edge of the paper sticks to the surface of the fixing roller and the paper i...

Page 62: ...m with steady temperature and humidity Keep the paper in the same environment as that where the machine is located Before you load paper place the package of paper near the machine so it can fully acclimatize to the temperature and humidity Unwrap the paper immediately before you load the paper into the machine Step 3 Changing the Machine s Settings If you still have the same problem after you fol...

Page 63: ...ils Edit Change for Adjust Gloss Fine Black adjust the value for Gloss toward the minus end Paper Type Management Adjusting the Gloss and Fine Black in the e Manual Turn On the Toner Amount Reduction Mode Turning on the Toner Amount Reduction Mode reduces the amount of toner that is used As a result you may prevent the paper from wrapping around the fixing roller However this setting may change th...

Page 64: ...y mode to the Quality Priority mode as follows This may improve the situation However productivity falls overall because time is needed whenever the machine switches from one type of paper to another Press Adjustment Maintenance Adjust Image Quality Switch Fixing Temperature Adjustment Mode Image Quality Priority Adjustment for Image Quality and Finishing Calibration Adjust Image Quality Adjusting...

Page 65: ...duced the paper separates more easily from the surface of the fixing roller and other parts of the machine Enlarging the Leading Edge Margin Enlarge the width of the margin on the leading edge of the paper A wider margin on the leading edge of the paper makes the paper itself separate more easily from the surface of the fixing roller and other parts of the machine If a Certain Type of Paper Often ...

Page 66: ...ixing unit is set to lower when paper with a small basis weight such as thin paper is loaded It takes more time for the temperature of the fixing unit to fall than to increase You can use the characteristics of the fixing unit to increase productivity For example you can reduce the time required for the fixing unit temperature to adjust by printing on the thin paper first if you need to print on t...

Page 67: ...int Job Toner Cartridge Replacement Replace toner cartridge Black The toner cartridge is empty but a little toner is left in the machine The machine continues to print jobs while toner is still left You can replace the toner cartridge while printing Replace toner Black The toner cartridge is empty and there is no toner remaining in the machine Print job is automatically stopped The machine restart...

Page 68: ...Volume Stack Mode to On the tray order to which printouts are output is fixed For example when you print a job to tray A and B on the Finisher AN1 with the High Volume Stack Mode On the printouts are stacked on the tray B first and after the tray B reaches its capacity the printed paper is stacked on tray A You can improve productivity by setting the High Volume Stack Mode to On and using tray B f...

Page 69: ...1 Secondary POD Deck D1 The POD Deck D1 Secondary POD Deck D1 has three paper sources the upper middle and lower decks Those can stack up to 1 000 sheets of paper 80 g m2 21 lb bond each for the upper and middle decks and 2 000 sheets of paper 80 g m2 21 lb bond for the lower deck With Auto Drawer Switching you can load paper into the decks as the paper runs out without stopping printing If you ke...

Page 70: ...feeding completely runs out of paper Printing is interrupted for a slight moment during this paper source switching If you select the check box for Optimal Productivity the machine switches a paper source to another with 50 to 100 sheets of paper remaining in the paper source in use This can prevent interrupting a print job and help you to improve productivity 3 Select On for paper sources and ...

Page 71: ...vity imagePRESS C10000VP C8000VP 69 4 Select Use Group press Change for paper source 5 Select Group 2 press OK 6 In the same way that you change the setting for paper source change Group 1 to Group 2 for paper sources to ...

Page 72: ...wer decks of the Secondary POD Deck D1 Specifying the Settings on the Printer Driver 1 Select paper source on the printer driver or Command WorkStation Printer Driver Set Fiery Printing tab Quick Access tab Paper source to Deck 3 Command WorkStation Double click the job and set Quick Access tab Paper source to Deck 3 For details about settings refer to the manual for the imagePRESS Server ...

Page 73: ...other paper deck again Load paper into the middle deck in the same way NOTE You do not need to stop a print job when you refill paper If the machine detects two or more paper decks that contain the paper when you are using Auto Drawer Switching it switches paper sources in order of priority the highest priority first In the example described in this section the priority order is as follows 1 Upper...

Page 74: ...ove the overall productivity by roughly specifying priority for either heavy paper or thin paper Example To print on both Thin 1 64 g m2 and Plain 80 g m2 for a job Technically the temperature of the fixing unit for Thin 1 64 g m2 and Plain 80 g m2 paper is different If you set Thin Paper Priority in the following procedure you can reduce the waiting time and improve productivity because the tempe...

Page 75: ...ure for all types of paper For more information see the following Adjustment for Image Quality and Finishing Calibration Adjust Image Quality Adjusting Fixing Unit Temperature in the e Manual Speeding Up a Print Job by Giving Priority to Productivity Rather Than Alignment When Using Saddle Fold It takes time to keep alignment of the output paper when using Saddle Fold If Switch Saddle Fold Mode is...

Page 76: ...ntermediate transfer belt is warped Remedy If you have not used your machine for a long period of time the intermediate transfer belt may become warped If this happens perform Adj Primary Transfer Voltage Press Preferences Paper Settings Paper Type Management Settings select the paper type that you want to edit from the list Details Edit Adj Primary Transfer Voltage Change Press to adjust the volt...

Page 77: ...th a longer width is used after copying or printing large volumes of paper with a shorter width colors on the left and right edges are faint Feeding Direction Cause The primary voltage that transfers toner to the paper does not match the specific characteristics of the paper Remedy To improve this situation adjust the value for Adj Primary Transfer Voltage to match the specific characteristics of ...

Page 78: ...e because the paper is thin Remedy Locate the machine in a room that has consistent and suitable temperature and humidity Keep the paper in the same environment as that where the machine is located For the appropriate temperature and humidity see the Installation and Operating Environment Guidelines or the Specialty Media Handling Guide To improve this situation adjust the value for Adjust Gloss F...

Page 79: ...ituation adjust the value for Adj Secondary Transfer Volt to match the specific characteristics of the paper There are two types of problems type A and type B Adjust the value according to the problem with your printout Press Preferences Paper Settings Paper Type Management Settings select the type of paper you are using that is having this problem press Details Edit Change for Adj Secondary Trans...

Page 80: ...e Management Settings select the type of paper you are using that is having this problem press Details Edit Change for Adj Secondary Transfer Volt adjust the voltage value For type A adjust the voltage value toward the plus end For type B adjust the voltage value toward the minus end Paper Type Management Adjusting the Secondary Transfer Voltage in the e Manual The definition of the printout is lo...

Page 81: ...ue for Adj Sec Transfer Belt Speed to match the specific characteristics of the paper There are two types of problems jagged image and stripes problem Adjust the value according to the problem with your printout Press Preferences Paper Settings Paper Type Management Settings select the type of paper you are using that is having this problem press Details Edit Change for Adj Sec Transfer Belt Speed...

Page 82: ...ep the paper in the same environment as that where the machine is located For the appropriate temperature and humidity see the Installation and Operating Environment Guidelines or the Specialty Media Handling Guide To improve this situation adjust the value for Adjust Gloss Fine Black to match the specific characteristics of the paper Press Preferences Paper Settings Paper Type Management Settings...

Page 83: ...ansfer Voltage to match the specific characteristics of the paper Press Preferences Paper Settings Paper Type Management Settings select the type of paper you are using that is having this problem press Details Edit Change for Adj Primary Transfer Voltage adjust the voltage value of black toward the minus end Paper Type Management Adjusting the Primary Transfer Voltage in the e Manual To improve t...

Page 84: ...djustment for Image Quality and Finishing Calibration Adjusting Drum Temperature in the e Manual White spots like blisters appear Feeding Direction Cause Temperature for fixing toner does not match the specific characteristics of the paper Remedy To improve this situation adjust the value for Adjust Gloss Fine Black to match the specific characteristics of the paper Press Preferences Paper Setting...

Page 85: ...hat reaches 252 mm 9 7 8 from the leading edge 252 mm 9 7 8 Low Gloss High Gloss Low Gloss Feeding Direction Cause Temperature for fixing toner does not match the specific characteristics of the paper Remedy To improve this situation adjust the value for Adjust Gloss Fine Black to match the specific characteristics of the paper Press Preferences Paper Settings Paper Type Management Settings select...

Page 86: ... that is having this problem press Details Edit Change for Adj Secondary Transfer Volt adjust the voltage value toward the minus end Paper Type Management Adjusting the Secondary Transfer Voltage in the e Manual To improve this situation adjust the value for Adjust ITB Image Clearing to match the specific characteristics of the paper Press Preferences Paper Settings Paper Type Management Settings ...

Page 87: ...as due to the deterioration of the developers Remedy To improve this situation adjust the voltage for the image development in Correct White Gap Press Adjustment Maintenance Adjust Image Quality Correct White Gap change the setting value to 1 or 2 Adjustment for Image Quality and Finishing Calibration White Gap Correction in the e Manual The moiré effect occurs when copying Cause Moiré occurs when...

Page 88: ...ferences Paper Settings Paper Type Management Settings select the type of paper you are using that is having this problem press Details Edit Change for Adjust Gloss Fine Black adjust the value for Gloss toward the plus end Uneven gloss occurs on the paper Feeding Direction Cause There are scratch marks on the paper Remedy To improve this situation adjust the value for Adjust Gloss Fine Black to ma...

Page 89: ... on the leading edge of the paper is rubbed Remedy When using paper where the finishing type of the front and back surface differs change the direction of the paper to improve this situation To improve this situation select Image Quality Priority in Switch Fixing Temperature Adjustment Mode Press Adjustment Maintenance Adjust Image Quality Switch Fixing Temperature Adjustment Mode select Image Qua...

Page 90: ...ransparency 64 g m2 to 150 g m2 Custom paper whose ﬁnish is equivalent to Clear ﬁlm or Translucent 80 g m2 to 150 g m2 Custom paper whose ﬁnish is equivalent to Pre Punched 106 g m2 to 150 g m2 Custom paper whose ﬁnish is equivalent to Tab 60 g m2 to 150 g m2 Canon Océ Top Colour Paper 100 g m2 Thin 1 Plain Heavy 1 to 6 uncoated paper or custom paper with an equivalent ﬁnish and basis weight 64 g ...

Page 91: ... 17 lb bond to 20 lb bond 64 g m2 to 79 g m2 35 lb bond to 40 lb bond 129 g m2 to 150 g m2 Custom paper whose ﬁnish is equivalent to Transparency 17 lb bond to 40 lb bond 64 g m2 to 150 g m2 Custom paper whose ﬁnish is equivalent to Clear ﬁlm or Translucent 20 lb bond to 40 lb bond 80 g m2 to 150 g m2 Custom paper whose ﬁnish is equivalent to Pre Punched 29 lb bond to 40 lb bond 106 g m2 to 150 g ...

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