Canon imageCLASS MPC200 Service Manual Download

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SmartBase MPC200/imageCLASS MPC200
Chapter 4: Maintenance & Service

Figure 4-17 Operation Panel

6-7: PANEL

6-7: PANEL
LED TEST

Press the Start button

Press the start button

H pattern display

All LCD dots display

_ Pattern display

All LED lamps light up

When a button is pressed, the
corresponding character goes out.

W C N P M - S + R L

O K

Press the Stop/Reset button to end the test.

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Summary of Contents for imageCLASS MPC200

Page 1: ...2 HY8 10AV 000 SEPT 2002 SmartBase MPC200 H12 2603 230V EC SmartBase MPC200 H12 2604 230V UK SmartBase MPC200 H12 2605 230V ENG GER FRN imageCLASS MPC200 H12 2608 230V AUS imageCLASS MPC200 H12 2609 230V AE Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 2: ... does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names described in this manual are the registered trademarks of the individual companies Copyright This manual is copyrighted with all rights reserved Under the copyright laws this manual may not be copied reproduced or translated into another language in whole or in part...

Page 3: ...tion to be taken to prevent damage to electronic components by electrostatic discharge If the following mark is used following the directions given Informs you of fire related cautions Informs you that the plug must be removed from the power outlet before starting an operation Gives useful information to understand descriptions Indicates sections to be read to obtain more detailed information Down...

Page 4: ...Maintenance and Service This part explains how to maintain the products for adjustment and troubleshooting and service operations and service switches Chapter 5 Appendix This part explains the informations of the optional products and user data flow For more details of user operations and user reports see the separate volume of USER S GUIDE Detailed description of each SSSW parameter is not given ...

Page 5: ...III III REVISION HISTORY REVISION CONTENT 0 Original Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 6: ...SCANNER MECHANISM 2 6 3 PRINTER SECTION 2 6 3 1 Overview of the Printer s Mechanical Parts 2 7 3 1 1Carriage 2 7 3 1 2 Purge section 2 7 3 1 3 Paper feed section 2 8 3 2 Paper Feed Section 2 8 3 2 1 Paper feed components 2 9 3 2 2 Paper transport section 2 9 3 2 3 Paper discharge section 2 10 3 3 Ink residual quantity detection 2 11 3 4 Purge Section 2 11 3 4 1 Purge section functions 2 12 3 4 2 P...

Page 7: ...n Adjustment of the Print Head Position is Required 4 9 4 TROUBLESHOOTING 4 9 4 1 Troubleshooting Index 4 10 4 2 Errors Shown on the Display 4 10 4 2 1 User error message 4 14 4 2 2 Error codes 4 17 4 3 Errors not Shown on the Display 4 17 4 3 1 General errors 4 18 4 3 2 Printing problems 4 20 4 3 3 Scanning problems 4 21 4 3 4 Memory card error 4 21 4 3 5 Test mode function problems 4 22 5 SERVIC...

Page 8: ...port Output Function 4 37 7 1 1 Service report output functions 4 47 8 WIRING DIAGRAM 4 47 8 1 Wiring Diagram Chapter 5 Appendix 5 1 1 INSTALLATION 5 1 1 1 Setting up 5 1 1 2 CheckingOperations 5 2 2 USER DATA FLOW 5 2 2 1 User Data Flow by Operation Panel 5 2 2 1 1 Copy menu settings 5 5 2 1 2 Scan menu settings 5 6 2 1 3 Photo print menu settings Download Free Service Manual And Resetter Printer...

Page 9: ...Chapter 1 General Description Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 10: ...h resolution full color copier With a monochrome document including half tone up to 99 pages can be copied at one time at the speed of a maximum of 14 pages minute Full Color 256 Gradation Grayscale Scanner Using graphics or OCR software which conforms to the TWAIN standard full color and 256 gradation grayscale images with a quality of 40 9600 dpi can be read into a computer Photo Print Function ...

Page 11: ...s W D H 15 59 21 57 10 87 396 mm 548 276 mm Weight 16 8 lbs 7 6 kg 2 2 Scanner Specification Type Book Sheet Effective scanning width Letter 8 42 214 mm A4 8 19 208 mm Scanning method Contact Image sensor scanning method Scanning resolution 600 1200 dpi Scanning speed Mode Scanning speed B W Text 5 3 second page Gray scale 5 3 second page Color 15 9 second page Scannergradations Grayscale 8 bit 25...

Page 12: ...1 1 Scanning Range Scanning range Sheet dimensions W L 8 5 11 7 216 mm 297 mm Thickness 0 79 20 mm Max 0 18 inch 4 5 mm Max 0 18 inch 4 5mm Max 0 16 inch 4 0 mm Max 0 16 inch 4 0 mm Letter Legal A4 Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 13: ...remaining inside the tank Printing speed Black Approx 14 pages minute Canon standard pattern Color Approx 10 page minute Canon standard pattern Printing resolution 2400 dpi 1200 dpi Paper output tray stacking Approx 50 sheets when using the recommended paper Paper tray Paper supply method ASF Auto Sheet Feeder Number of paper tray 1tray Legal Letter A4 Universal Paper capacity Max 0 40 10 mm thick...

Page 14: ...m W x L a 0 13 inch 3 4 mm b 0 13 inch3 4 mm c 0 12 inch 3 0 mm d 1 04 inch 26 5 mm a b c d L W Feed dirction Recmmended print area a 3 0 mm b 5 0 mm c 3 4 mm A4 4 x6 A5 B5 6 4 mm Letter Legal d 3 4 mm A4 4 x6 A5 B5 6 3 mm Letter Legal e 28 0 mm f 26 5 mm b a c d Printable area e f Printing range Feed dirction Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 15: ... 400 Fixed ratio A5 A4 B5 A4 A4 B5 A4 A5 Copy mode 2 on 1 Image repeat Borderless copy Mirror image Entire image Figure 1 3 Printing Range 2 Recommended printing area Printable area Banner paper a b Max 6 folds To be cut at the edge of the 7th fold 1 2 3 4 5 6 c d e a 0 25 inch 6 3 mm LTR 0 13 inch 3 4 mm A4 b 0 25 inch 6 4 mm LTR 0 13 inch 3 4 mm A4 c 0 12 inch 3 0 mm d 1 10 inch 28 0 mm e 0 20 i...

Page 16: ...Card slot Compatible memory cards Compact flash Smart media Memory stick SD memory card Multimedia card Flash ATA card PCMCIA Type II Printing mode Index All frames Single frames Frame range DPOF VIVID photo print Print photo date Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 17: ...ckup contents User data Service data Backup IC 256 kbit SRAM for control Backup device Lithium battery 3 0V DC 220 mAh Battery life Approx 5 years Service report System data list System dump list Display 2 row 20 digits Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 18: ...chine 1 Document cover 8 Tray extension 2 Multi purpose tra y 9 Operation panel 3 Tray extensio n 10 Platen glass 4 Eject button 11 Inner cover 5 Card slo t 12 Printhead holder 6 Indicator light 13 Paper thickness lever 7 Paper output tra y 2 1 3 11 4 7 6 5 12 9 13 10 8 Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 19: ...nd keys Scrollthrough selections andincreaseor decrease the numberof copiesor the photograph file number 7 LCD Displays messages and selections and prompts during operation 8 OK key Selects or confirms settings 9 Resume key Resumes an operation after an error is corrected 10 Alarm light Blinks when an error occurs or when the machine needs attention 11 Stop Reset key Cancels operations and returns...

Page 20: ...results and to avoid printing problems Canon recommends that you only use the Canon Ink Tanks described in this guide NOTE 3 3 Consumables 3 3 1 Ink cartridge Black BCI 24 Ma de inJap an BCI 24 MadeinJap an Color Ink tanks Black colour Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 21: ...e paper sizes in portrait orientation You can use regular copier paper cotton bond paper or typical letterhead Your machine does not require special ink jet paper Legal size paper can only be used when printing from your computer Envelopes Size European DL 220 110 mm 85 8 43 8 in U S Commercial No 10 241 105 mm 91 2 41 8 in Quantity 10 envelopes Paper thickness lever position Right Use for Printin...

Page 22: ... is delivered in the paper output tray Glossy Photo Paper GP 301 GP 301N A high gloss thick paper that produces the look and feel of a photograph Size A4 Letter Quantity 10 sheets Paper thickness lever position Left Drying time 2 minutes Use for Printing from your computer copying Remove the sheets from the paper output tray before the count reaches 10 Load the paper with the whiter side facing up...

Page 23: ...ve each sheet as soon as it is printed Photo Paper Pro PR 101 A thick paper with a treated surface that enhances gloss and provides superior colour reproduction It is ideal for printing high quality photographs Size A4 Letter 101 6 152 4 mm 4 6 in Quantity 1 sheet 20 sheets 101 6 152 4 mm 4 6 in size Paper thickness lever position Left Drying time 30 minutes Use for Printing from your computer cop...

Page 24: ...elivered being careful not to touch any surfaces Do not allow transparencies to stack up in the paper output tray When your output has dried completely cover its printed side with a sheet of plain not coated paper before storing it Load one sheet of plain paper as the last sheet in the stack Banner Paper BP 101 Specifically designed for printing one continuous sheet in a banner format The connecte...

Page 25: ...ver to the right Paper that tends to curl is not recommended for printing photographs or graphics Use for printing mainly text Do not use print media that is in bad condition If the print media is curled uncurl it before printing P lace the print media you have not used back into its packet and store out of direct sunlight in a place where temperature and humidity is low Photo Paper Pro guidelines...

Page 26: ...Chapter 2 Technical Reference Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 27: ...machine consists of the scanning assembly printing assembly and printer Figure 2 1 Mechanical Layout Pick up roller Contact sensor drive motor Paper feed motor Paper feed roller Paper eject roller Contact sensor drive belt Carriage motor Carriage belt Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 28: ...lol Printer control sensor detection Power supply unit supplies power to the units and assemblies OPCNT board detects keyboard operation and displays machine information Sensor board interface with SCNT board Figure 2 2 Electrical Layout Sensor board OPCNT board SPCNT board Power supply unit Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 29: ... Paper edge sensor Detects the state of paper feeding and delivery Cover sensor Detects the state of inner Carriage encoder film The sensor mounted to the carriage unit reads the information from the encoder film thereby detect the state of the carriage unit Figure 2 3 Sensor Layout Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 30: ...C200 Chapter 2 Technical Reference 2 SCANNER MECHANISM The scanner section scans documents that are to be copied Figure 2 4 Document Feed Section 1 5 4 2 3 Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 31: ...The contact sensor shaft is used to keep the direction of the driving force of the contact sensor 4 Color contact sensor The color contact sensor scans the image data from the document converts it to serial data and transmits it to the SCNT board as electrical signals The color contact sensor has a scanning resolution of the 600dpi and outputs Red Green and Blue analog image data 5 White sheet Thi...

Page 32: ...inter s Mechanical Parts The printer s mechanical parts consist of the BJ cartridge carriage purge section and paper feed section Each part is explained below Figure 2 5 Printer s Mechanical Parts Carriage Purge Paper Feed Section Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 33: ...he BJ cartridge is not in use the nozzles are protected by a cap and the carriage is locked in place The motor s running direction controls the ink suction operation or capping wiping valve open closing operation 3 1 3 Paper feed section The paper feed section consists of the paper feed components paper transport section and paper discharge section Paper feed Paper is picked up automatically from ...

Page 34: ...it to rotate in pickup direction As long as pickup is normal the rotating force acting on the separation roller is weaker than the friction between the recording paper and the separation roller thereby permitting the separation roller to forward the paper to the feeding block If double feeding occurs however the force acing on the separation roller will be stronger than the friction between the pa...

Page 35: ...sition printing starts on the platen 3 2 3 Paper discharge section After printing has taken place the paper is discharged by the drive of the eject roller with the sharp edged spurs forcing themselves on the printed side against the platen while making sure that the printed face will not be soiled The delivery block consists of an eject roller and spurs As soon as printing ends the paper moved by ...

Page 36: ...lacement of the tank which must be replaced when the output starts to show fuzzy images or becomes blank When the ink tank has been replaced the LCD indicates a message asking if the ink tank has been replaced Select Yes in response Selecting No will do away with resetting the ink counter which prevents correct detection of the level of remaining ink The level of remaining ink may be checked by se...

Page 37: ...dby for printing and a certain period of time elapses the print head will be capped automatically You can also cap the print head by pressing the ON OFF button to turn off the printer b Cleaning Cleaning executes the following operations Wiping Paper residue and dried ink on the print head s face plate are wiped off Suction The ink is sucked out of the print head to refresh the nozzles with new in...

Page 38: ...cuted while the carriage is fixed at the purge section It wipes the print head s nozzle array in a vertical motion c Cap The rubber cap protects the print head capping operation and sucks out pumping operation the ink in the cap When the carriage moves to the capping position the cap is pressed against the print head s face plate There is a different cap for the black and color print heads An ink ...

Page 39: ...ion 120 336 h Cleaning D All colors Bk Cl 0 24 0 28 Tank replacement after soft power ON All colors Bk Bk 0 24 Tank replacement after soft power ON Bk Cl Cl 0 28 Tank replacement after soft power ON Cl Cleaning E All colors Bk Cl 0 36 0 28 Long timer suction 336 h Cleaning F All colors Bk Cl 0 36 0 42 When print head is replaced at printer arrival Cleaning G All colors Bk Cl 1 5 0 42 Head refreshi...

Page 40: ...Chapter 3 Assembly and Disassembly Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 41: ...inks BJ cartridge aluminium plate for BJ cartridge engine models Fixing unit and peripheral covers for LBP engines BatteryReplacement The batteries must be replaced correctly to avoid explosion Do not replace any battery with one not indicated for the machine ie use one of the same type or equivalent Be sure to dispose of used batteries according to local laws and regulations Fire It is dangerous ...

Page 42: ...oled shoes favouring instead cotton clothes and rubber soled shoes Avoid working in a carpeted area Before beginning the work touch the grounded earth terminals of the main unit in order to discharge any static electricity Use a wrist strap and earth the metal parts of the main unit PCBs and electrical elements must lifted around the edges and their terminals must not be touched Caution against el...

Page 43: ...leaks mechanical parts should be wiped with a dampened paper towel or similar and electrical circuits wiped with tissue paper so that all ink is removed from below the IC chips If power is switched on while ink is leaking on the electrical circuits the circuitry may short out and be damaged If ink is leaking the power must be switched off 1 4 Action in the Event of Abnormality All Clear In the eve...

Page 44: ...b Turn off the printer so that the carriage locks at the home position If the BJ cartridge print head is not on the carriage the ink may dry and harden So even while transporting the printer leave the BJ cartridge mounted on the carriage Also if the carriage is not locked at the home position it will move while the printer is being transported This may strain the paper feed encoder film Download F...

Page 45: ...PC CARD unit Sensor board Carriage unit Platen unit Paper feed roller ASF unit Carriage motor Paper feed motor Purge unit Power supply unit 2 ASSEMBLY DISASSEMBLY 2 1 Disassembly Work Flow The work flow for the disassembly of the main units is as follows In order to replace parts you need to confirm which parts have to be removed Numbers in parentheses indicate the disassembly number Download Free...

Page 46: ...d detach the flat bed ass y 3 Disconnect 2 cable b 4 Remove the screw c and detach the grounding wire 5 Remove the left and right side cover Figure 3 3 Disassembly 1 Pressure plate a a c Flatbed ass y a a a a Side cover Side cover b Download Free Service Manual And Resetter Printer at http printer1 blogspot com Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 47: ...panel 1 Perform Disassembly 1 to remove the Flat bed ass y 2 Disconnect cable b from the SPCNT board 3 Remove the 2 screws c and detach the operation panel b Operation panel a Download Free Service Manual And Resetter Printer at http printer1 blogspot com Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 48: ...e SPCNT board Disassembly 4 PC CARD unit 1 Perform disassembly 2 and detach the Operation panel 2 Remove the 2 screws b and detach the plate 3 Remove the 4 screws c and detach the PC CARD unit a c b SPCNT board Grounding plate PC CARD unit Figure 3 5 Disassembly 3 and Disassembly Download Free Service Manual And Resetter Printer at http printer1 blogspot com Download Free Service Manual And Resett...

Page 49: ...acing the SPCNT board After replacement of the board be sure also to enter 0 as the amount of waste water in the new waste ink absorbent and adjust the print position a 3 Service reports Select service mode and select SERVICE REPORTS using the button Press the OK button then select the type of list to generate using the button b Replacing the SPCNT Board 1 Remove the existing board 2 To prevent ex...

Page 50: ...3 screws a and detach the PC CARD holder 3 Remove the 4 screws b and detach the SPCNT holder 4 Remove the 4 screws c and detach the middle cover 5 Remove the paper tray unit Figure 3 6 Disassembly 5 b c a b PC CARD holder Middle cover Paper tray unit SPCNT holder Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 51: ... 3 Remove the 2 ink absorbees Disassembly 7 Power supply unit 1 Perform disassembly 6 and detach the printer unit 2 Free the 2 claws b and detach the power supply cover 3 Remove the screw c and detach the power cord cover 4 Remove the 2 screws d and detach the power supply unit Printer unit Power supply cover Power supply unit Power cord cover Ink absorber ink absorber a b b c d a Download Free Se...

Page 52: ... these data stored in the EEPROM on the SPCNT board Once the volume is judged to have reached 100 the message CHECK PRINTER error code 343 will be displayed and printing will stop in order to ensure that the volume of ink absorbed does not exceed the allowed limit To clear this error you need to replace the waste ink absorbers and reset the waste ink volume counter Refer to Chapter 4 4 2 2 error c...

Page 53: ... from the contact sensor holder Handling the contact sensor Be careful not to scratch or soil the glass surface of the contact sensor Any such scratches or dirty marks may lead to image defects such as vertical streaks etc on the scanned image Caution when replacing the contact sensor When replacing the contact sensor the CS LED light on duration needs to be adjusted Refer to Chapter 4 3 1 CS LED ...

Page 54: ...ear 3 Remove the screw b and detach the shaft stopper 4 Remove the 2 screws c and detach the grounding plate 5 Remove the screw d and detach the contact sensor drive motor together with the plate 6 Remove the 2 screws e and detach the contact sensor drive motor from the plate Figure 3 9 Disassembly 9 Grounding plate Contact sensor drive belt a Pulley Contact sensor drive motor Shaft stopper d e b ...

Page 55: ...board 3 Remove the 3 screws a and detach the sensor board Disassembly 11 ASF unit 1 Perform Disassembly 6 to remove the Printer unit 2 Remove the screw b and detach the cable guide 3 Remove the 3 screws c and detach the ASF unit Cable guide Sensor board ASF unit a b c c Figure 3 10 Disassembly 10 and Disassembly 11 Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 56: ...4 Push the pulley to detach the carriage belt 5 Detach the carriage encoder film from the tension spring 6 Free the claw a and detach the spur unit 7 Remove the cable guide and detach the carriage unit Figure 3 11 Disassembly 12 Carriage encoder film Shaft clip spur unit Tension spring Pulley a Carriage shaft Shaft clip Carriage unit Cable guide Download Free Service Manual And Resetter Printer at...

Page 57: ...replace the encoder film Installing and removing the carriage encoder film The carriage encoder film is fixed in place and held taut by the torsion spring When you install or remove the carriage encoder film you have to stretch the torsion spring Be careful not to pull the torsion spring too much in the direction of the arrow Otherwise you will not be able to properly install the carriage encoder ...

Page 58: ...Disassembly 13 Purge unit 1 Perform disassembly 12 and detach the carriage unit 2 Remove the 2 screws a and detach the purge unit a Purge unit a Download Free Service Manual And Resetter Printer at http printer1 blogspot com Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 59: ...ase soiling the blade Due to the blade s height the carriage guide shaft may touch it when the shaft is removed or installed Grease may soil the blade as a result You must not allow any grease or oily substance to adhere to the blade Figure 3 14 Handling the Purge Unit Blade Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 60: ... 2 Remove the 2 screws a and detach the paper feed motor Disassembly 15 Carriage motor 1 Perform disassembly 12 and detach the carriage unit 2 Remove the 2 screws b and detach the carriage motor Figure 3 15 Disassembly 14 and Disassembly 15 b Carriage motor Paper feed motor a Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 61: ...sembly 16 Disassembly 16 Platen unit 1 Perform disassembly 12 and detach the carriage unit 2 Remove the 4 springs a and detach the pressure roller unit 3 Remove the platen unit Pressure roller unit a a Platen unit Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 62: ...mbly Disassembly 17 Paper feed roller 1 Perform disassembly 16 and detach the platen unit 2 Remove the bushing a and detach the paper feed roller Figure 3 23 Disassembly 17 Paper feed roller a Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 63: ...to prevent static damage 3 Perform Disassembly 1 4 Remove the ROM from the SPCNT board using the ROM removing tool 5 Match the ROM and the IC socket in relation to the cut offs and fit the new ROM 6 Put back all parts you may have removed c After Replacement 1 If you have replace the ROM because of a fault in a ROM element you may end the work by turning on the power after assembling the machine 2...

Page 64: ...Chapter 4 Maintenance and Service Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 65: ...ed has run out BCI 24Black BCI 24Color Service Technician None 1 2 Cleaning For the cleaning procedure see this Chapter 2 HOW TO CLEAN PARTS Level Location When User Main unit outer covers When dirty Document glass When dirty Printer platen When ink adheres to the platen Service Technician None Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 66: ... then SRAM data is corrupted When this product is shipped after factory adjusment of the CS LED light on duration the exposure control data is stored in SRAM Because this data is preserved by the Lithium battery even if the power supply is shut off further adjustment is unnecessary in almost all cases When the machine s power switch is turned on the data stored in SRAM is checked for correctness b...

Page 67: ...ed screwdriver Removing plastic tabs Tweezers Removing coil spring Isopropyl alcohol IPA Cleaning the cleaning location Pliers needle nose Driving retaining ring 1 7 Special Tools Tool Use Part No Grease FLOIL 946P Apply to specified parts QY9 0045 Grease EMD 110 Apply to specified parts HY9 0023 Grease PG 641 Apply to specified parts CK 0562 Grease IF 20 Apply to specified parts CK 8006 Download ...

Page 68: ... with a little water If the parts above are very dirty wipe with a cloth moistened with IPA isopropyl alcohol Do not use tissue paper Dust from the tissue paper causes static electricity Precautions when Using IPA When cleaning with IPA take care to prevent the IPA from splashing high temperature parts If IPA splashes high temperature parts leave for at least three minutes to allow the IPA to evap...

Page 69: ...4 5 SmartBase MPC200 imageCLASS MPC200 Chapter 4 Maintenance Service Figure 4 1 Cleaning Location Platen Document glass Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 70: ...he SPCNT board Contact sensory ass y or lithium battery is replaced be sure to perform this adjustment Also if the color or brightness of scanned or copied images is faulty performing this adjustment may correct the problem b Procedure 1 Check that the pressure plate is closed correctly then perform the adjustment by following the steps described below 2 The adjustment procedure is finished when t...

Page 71: ...epending on the state in which BJ cartridge is installed In order to eliminate this drift it is necessary to adjust the head position after attaching the BJ cartridge Set 2 or more sheets of normal paper sized A4 or LTR on the Auto Sheet Feeder and perform head position adjustment following the steps in Fig 4 4 Figure 4 3 Print Position Adjustment Pattern Download Free Service Manual And Resetter ...

Page 72: ...ZLE CHECK 7 MAINTENANCE ALIGN PRINT HEAD HORIZ PATTERN PRINTING CHANGE H VALUE A 0 CHANGE H VALUE B 0 OK OK OK OK OK Printing the horizontal line pattern REGISTRATION OK With regard to pattern B to pattern F make the same adjustment as for A pattern Standbay For the printed A pattern use or button to select the Value of the mostuniform pattern REGISTRATION OK Download Free Service Manual And Reset...

Page 73: ...blem The paper is not fed properly The paper feed motor does not run The paper is not picked up from the auto sheet feeder The printing operation is abnormal Nothing is printed The carriage motor does not run Printing quality error The printer does not at all Printing stop midway Certain colors are not printed Blotches appear Blank ink appear Scanning problem The scanning image is abnormal Nothing...

Page 74: ...and execute the appropriate countermeasures BLACK INK LOW Cause The ink level in the black ink tank is low Solution Replace the black ink tank CARDREADERERROR Cause There is a problem with the card slot Solution 1 Switch power OFF ON 2 Replace the PC CARD unit 3 Replace the SPCNT board Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 75: ...lution Replace carriage belt Cause Guide frame home position detection tabs is damaged or bent parts Solution Replace the damaged or bent parts Cause Carriage motor does not work Solution 1 Switch power OFF ON 2 Replace carriage motor Cause The position of the carriage cannot be detected due to smears on the carriage encoder film or SPCNT board failure Solution 1 Switch power off on 2 Wipe the car...

Page 76: ...el in the color ink tank is low Solutions Replace the color ink tank COVER OPEN Cause You opened the inner cover during an operation Solution Close the inner cover Cause Failure of a cover sensor Solution Replace the cover sensor as a SPCNT board itself HG1 4474 LOADPAPER Cause The machine is out of paper Solution Add more paper to the paper cassette Make sure the stack is below the limit mark and...

Page 77: ...k is nearly full Solution If the message Check Printer has appeared replace the ink absorbent by referring to the instructions under 343 cause and action under d of 4 2 2 Error Codes in this chapter WRONGCARTRIDGE Cause The cartridge isn t installed correctly Solution 1 Reinstall the cartridge 2 Replace the cartridge Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 78: ...countermeasures The following item c lists all the error codes that the product can display As for the causes and countermeasures only the error codes which are newly incorporated in the unit a remedies unique to the product are included in the item d For the causes and countermeasures of other error codes refer to the separate G3 Facsimile Error Code Service Hand Book Rev 1 TX RX No 5001 Display ...

Page 79: ... the notation UNQ UNIQUE Service error code No Definition 334 Printer control EEPROM check error 335 Data transmission error between the system control section and printer control section 336 BJ head abnormal temperature error 343 Ink absorber for ink detection has become full 345 BJ cartridge head cleaning error 346 Inside temperature error 352 Printer control EEPROM head information error UNQ Ne...

Page 80: ...er 7 PRINTER in service mode and the counter to 0 2 Check to make sure that no image exist in memory then turn off the power remove the appropriate parts and replace the waste ink absorber 352 Printer control EEPROM head information error Cause The EEPROM for printer control is faulty Solution 1 Turn off and then on the power 2 Turn off the power and replace the print head 3 Replace the SPCNT boar...

Page 81: ...between the Operation panel unit and SPCNT board JPANEL1 2 Replace the Operation panel unit 3 Replace the SPCNT board Part of the LCD panel does not display anything 1 Check the connection between the Operation panel unit and SPCNT board JPANEL1 2 Replace the Operation panel unit 3 Replace the SPCNT board The buttons do not work 1 If the test mode can be used check for faulty buttons 2 Check the c...

Page 82: ...e and SPCNT board JHEAD0 JHEAD1 6 Replace the carriage unit 7 Replace the SPCNT board The carriage motor does not run 1 Check the connection from the carriage motor to the sensor board J103 2 Check the connection from the sensor board J101 and SPCNT board JEXT1 3 Replace the carriage motor 4 Replace the sensor board 5 Replace the SPCNT board Carriage error The carriage hits against the left right ...

Page 83: ...le Fig 4 6 3 Remove and reinstall the printhead 4 Replace the appropriate ink tank 5 Replace the printhead 6 Replace the purge unit Blotches appear Blank ink appear 1 Carry out nozzle cleaning on the printhead Three times with the cleaning operation than visually cheek the test print for non discharge of ink from nozzle Fig 4 6 2 Remove and reinstall the printhead 3 Replace the appropriate ink tan...

Page 84: ... the connection between the contact sensor and SPCNT board JCS1 3 Replace the contact sensor unit 4 Replace the SPCNT board The halftone image contains black dots 1 Clean the Document glass 2 Check the connection between the contact sensor and SPCNT board JCS1 3 Adjust the CS LED lights on duration 4 Replace the contact sensor unit 5 Replace the SPCNT board The color or brightness of the image is ...

Page 85: ...e the operation panel unit 3 Replace the SPCNT board The key on the operation panel fails to work properly 1 Check the connection between the operation panel unit and the SPCNT board JPANEL1 2 Replace the operation panel unit 3 Replace the SPCNT board Faulty contact sensor test The LED of the contact sensor fails to go ON properly 1 Check the connection between the contact sensor and the SPCNT boa...

Page 86: ...ttings These setting items are for functions required during installation such as NL equalizer and transmission levels 3 NUMERIC Param NUMERIC parameter settings These setting items are for inputting numeric parameters such as the various conditions for the FAX TEL switching function 4 NCU NCU settings These setting items are for telephone network control functions such as the selection signal tra...

Page 87: ...a can be registered set by the following operations Figure 4 7 Service Data Setting Method 3 Menu itemselection Select themenu item by pressing the or button 100 LTR TEXT PLAIN 01 Standbay Copy mode 1 Menu mode selection Press the menu button 4 Data registration Input the data and pressthe OK button 2 Service data mode selection Press the Copier Scanner Copier and Copier buttons in sequence SERVIC...

Page 88: ...change these settings 5 2 3 Service data setting 1 SSSW Bit Service data Error managemaent Not used Not used Service soft switch setting 7 6 5 4 3 2 1 0 SW01 SW50 1 0 Scan Photo print SW02 to 50 Not used 2 MENU Menu switch setting Not used Not used 3 NUMERIC Param Numeric parameter setting 4 NCU NCU setting 5 TYPE Type setting 6 GENESIS UHQ Genesis function settings Bit SW SLICE GAMMA EUROPE U S A...

Page 89: ...ed 86 SUCTION 2 Numeric Param 3 PRINTER COUNT Printer section reset function Waste ink capacity entry Print counter Yes No 4 PRINTER RESET 5 INK ABS CAPA Scan Photo Print Download Free Service Manual And Resetter Printer at http printer1 blogspot com Download Free Service Manual And Resetter Printer at http printer1 blogspot com Download Free Service Manual And Resetter Printer at http printer1 bl...

Page 90: ...tion Total number of pages printed scanned All user data service data activity management data and image data initilization except COUNTER Data initialization mode settings ROM management Version No and Checksum display TEST MODE If USER SW is selected from 8 CLEAR the memory management of the user data is not cleared If TEL or SERVICE SW is selected the memory management of the user data is clear...

Page 91: ...ice data a SSSW Service Soft Switch settings The items registered and set by each of these switches comprise 8 bit switches The figure below shows which numbers are assigned to which bits Each bit has a value of either 0 or 1 SW01 0 0 0 0 0 0 0 0 B i t 7 B i t 6 B i t 5 B i t 4 B i t 3 B i t 2 B i t 1 B i t 0 Service error code Error dump list Not used Copy function 300 series service error code N...

Page 92: ... This allows the waste ink capacity for the ink absorbed during cleaning to be checked or entered When entering the waste ink capacity use the button to enter a value 0 to 100 The amount of waste ink collected by the absorbent is determined in relation to the amount ejected by the BJ cartridge and the result is stored in the EEPROM on the SPCNT board If you have to replace the SPCNT board be sure ...

Page 93: ...he head cleaning If the symptom is not solved even after the cleaning is done three times do the head refreshing If the head refreshing does not solve the symptom replace the BJ cartridge or the ink cartridge To generate the nozzle pattern hold down the Menu button until 7 Maintenance is indicated then select Printer Nozzle Check using the button and press the OK button Figure 4 13 Nozzle Check Pa...

Page 94: ... and then ON OFF button 6 2 1 Test mode overview Test mode can be executed by following the menu items from the display a DRAM tests Writes data to DRAM image storage areas and reads that data to check operations b CS test CS test is used to enter the contact sensor s shading data c Faculty tests Test the operation of operation panel and sensor functions Download Free Service Manual And Resetter P...

Page 95: ...Tx 2 Not used 3 SENSOR 4 Not used 5 Not used 6 Not used 7 PANEL 8 FB 333pps B W 9 LINE DETECT 3 DISP LEDTIME 4 REG LEDTIME 5 SHADING TEST 6 FB READ 2 CS 3 PRINT 4 MODEM NCU 5 AGING TEST 6 FACULTY TEST 7 DATA SET 8 PRINTER TEST TEST MODE indicates that these are not used in the field Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 96: ...icates an address for which read testing is complete Error Error display Error display Normal end Complete no error Complete error WRT 33CC RD 3333 ADR 2800 Restart by pressing Start key WRT data written RD data read ADR address Figure 4 15 D RAM Test 6 2 4 CS tests Pressing the button from the test mode menu selects the CS tests ADJ LED TIME is used to adjust the CS LED lights on duration and ent...

Page 97: ...are operating correctly a Sensor tests The sensor test is selected by pressing the button from the faculty test menu In this test you can check the status of each sensor of this fax in item 1 on the display You can also check if sensors that use actuators and microswitches are operating correctly by moving the actuator or microswitch The sensor test does not permit a check on all sensors e g picku...

Page 98: ... and press the set button DS of DES of DOC A4 DS Document sensor DES Document edge sensor on of document no document DOC Document wide sensor A4 DS DES and DOC these sensors are not in this machine CVR Cover sensor on of open close PE paper edge sensor on of document no document CVR on PE of Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 99: ... this operation b 2 LED lamp test The LED lamp test is selected by pressing the Start button after the display test When the Start button is pressed all the lamps on the control panel light Check for any LED that does not light during the test b 3 Operation button test The Operation button test is selected by pressing the Start button after the LED lamp test In this test you press the button corre...

Page 100: ...Start button Press the Start button Press the start button Press the start button H pattern display All LCD dots display _ Pattern display All LED lamps light up When a button is pressed the corresponding character goes out WCNPM S RL OK Press the Stop Reset button to end the test Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 101: ...ions history reports a List of service reports The fax outputs the service reports shown below Reporttype Operations 1 System data list In the service mode and select SERVICE REPORTS using the button Press the OK button then select the type of list to generate using the button 2 System dump list 3 System data list System dump list Download Free Service Manual And Resetter Printer at http printer1 ...

Page 102: ...pter 4 Maintenance Service a 1 System data list This list shows service data 1 5 7 9 setting statuses The following is a sample list Figure 4 18 System Data List 1 7 Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 103: ...4 39 SmartBase MPC200 imageCLASS MPC200 Chapter 4 Maintenance Service Figure 4 19 System Data List 2 7 Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 104: ...4 40 SmartBase MPC200 imageCLASS MPC200 Chapter 4 Maintenance Service Figure 4 20 System Data List 3 7 Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 105: ...4 41 SmartBase MPC200 imageCLASS MPC200 Chapter 4 Maintenance Service Figure 4 21 System Data List 4 7 Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 106: ...4 42 SmartBase MPC200 imageCLASS MPC200 Chapter 4 Maintenance Service Figure 4 22 System Data List 5 7 Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 107: ...SS MPC200 Chapter 4 Maintenance Service Figure 4 23 System Data List 6 7 Download Free Service Manual And Resetter Printer at http printer1 blogspot com Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 108: ...SS MPC200 Chapter 4 Maintenance Service Figure 4 24 System Data List 7 7 Download Free Service Manual And Resetter Printer at http printer1 blogspot com Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 109: ...enance Service a 2 System dump list This list shows the past communications statuses and error communications history The following is a sample list Figure 4 25 System Dump List Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 110: ...IG JPEG Not used G3 ECM Not used PRINT READ Total number df pages printed scanned Display example PRINT 30 100 READ 30 100 Indicates the value input with Service Data 8 CLEAR COUNTER Indicates the value counted since shipment from the factory 000 750 Display example Not used 280 1 7 3 0 0 280 281 282 errors errors errors Download Free Service Manual And Resetter Printer at http printer1 blogspot c...

Page 111: ...PCNT board Power supply unit Carriage unit 1 7 4 1 JPSU1 JRMTR1 3 1 J102 1 4 J105 1 2 J103 4 1 J104 1 27 1 27 JHEAD0 JHEAD1 1 22 JEXT1 22 1 J101 PS2 PS1 Paper edge sensor Pick up sensor Contact sensor drive motor Purge motor Carriage motor Purge sensor Paper feed motor Flat cable Flat cable Flat cable Flat Cable Color contact sensor Sensor board Download Free Service Manual And Resetter Printer at...

Page 112: ...Chapter 5 Appendix Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 113: ...the machine Loading Paper Set paper in the auto sheet feeder in PAPER SIZE under PAPER SELECT set the size of paper that is to be used 1 2 Checking Operations Copy operation Make a copy and check that the operation is normal Communication test Transmit to and receive from other facsimiles and check that images are sent normally when transmitted and are printed normally when received What to do whe...

Page 114: ...d press the menu buttom 1 ENLARGE REDUCE 2 PAPER SELECT 3 DENSITY 4 IMAGE QUALTY 9LEVL LIGHT DARK PRESET RAITO ZOOM FIT TO PAGE 400 MAX 141 A5 A4 115 B5 A4 100 86 A4 B5 70 A4 A5 25 MIN A4 LTR B5 A5 4 6 PLAIN GLOSSY H RES TRANS PHOTO B W TEXT B W PHOTO B W DRAFT COLOUR NORMAL COLOUR FINE COLOUR FARST SIZE TYPE 25 400 Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 115: ...OR IMAGE ENTIRE IMAGE VERTICAL HORIZONTAL AUTO MANUAL 4 3 2 1 4 3 2 1 SIZE TYPE LTR 4 6 A4 PHOTO GLOSSY H RES Download Free Service Manual And Resetter Printer at http printer1 blogspot com Download Free Service Manual And Resetter Printer at http printer1 blogspot com Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 116: ...EFRESHING ALIGN PRINT HEAD ROLLER CLEANING LOW INK WARNING INK COUNT RESET QUIET MODE EXTENSHION AMOUNT CARD PROTECT DISPLAY LANGUAGE ON OFF ON OFF SMALL LARGE ON OFF ENGLISH FRENCH SPANISH GERMAN ITALIAN DUTCH FINISH PORTUGUESE NORWEGIAN SWEDISH DANISH SLOVENE CZECH HUNGARIAN RUSSIAN Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 117: ...ATA NOZZLE CHECK HARD CLEANING HEAD REFRESHING ALIGN PRINT HEAD ROLLER CLEANING LOW INK WARNING INK COUNT RESET QUIET MODE EXTENSION AMOUNT CARD PROTECT DISPLAY LANGUAGE ON OFF ON OFF SMALL LARGE ON OFF ENGLISH FRENCH SPANISH GERMAN ITALIAN DUTCH FINISH PORTUGUESE NORWEGIAN SWEDISH DANISH SLOVENE CZECH HUNGARIAN RUSSIAN Download Free Service Manual And Resetter Printer at http printer1 blogspot co...

Page 118: ...EAMS SINGLE FREAM SELECT PAPER SIZE SELECT PAPER TYPE LTR 4 6 A4 PHOTO PAPER PRO PLAIN PAPER LTR 4 6 A4 PHOTO PAPER PRO PLAIN PAPER LTR 4 6 A4 PHOTO PAPER PRO PLAIN PAPER SELECT PAPER SIZE FILE NO 1 to 99 0001 to 9999 NUMBER OF PRINTS SELECT PAPER TYPE BORDERLESS PRINT ON OFF SELECT PRINT SIZE SELECT PRINT TYPE BORDERLESS PRINT ON OFF Download Free Service Manual And Resetter Printer at http print...

Page 119: ...APER SIZE SELECT PAPER TYPE BORDERLESS PRINT ON OFF SELECT PAPER SIZE SERECT PAPER TYPE BORDERLESS PRINT ON OFF 2 VIVID PHOT PRINT ON OFF 3 PHOTO PRINT DATE LTR 4 6 A4 PHOTO PAPER PRO PLAIN PAPER LTR 4 6 A4 PHOTO PAPER PRO PLAIN PAPER ON OFF 0001 to 9999 0001 to 9999 Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 120: ...ANING LOW INK WARNING INK COUNT RESET QUIET MODE EXTENSION AMOUNT CARD PROTECT DISPLAY LANGUAGE ON OFF ON OFF SMALL LARGE ON OFF ENGLISH FRENCH SPANISH GERMAN ITALIAN DUTCH FINISH PORTUGUESE NORWEGIAN SWEDISH DANISH SLOVENE CZECH HUNGARIAN RUSSIAN Figure 5 7 Photo print Menu Settings 3 3 Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 121: ...Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

Page 122: ...0902 IP CANON INC Download Free Service Manual And Resetter Printer at http printer1 blogspot com Download Free Service Manual And Resetter Printer at http printer1 blogspot com ...

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