1
2
3
4
5
6
5-8
■
Receiving Problems
Errors occur frequently while sending.
Q
Are the telephone lines in poor condition, or do
you have a bad connection?
A
Check if there is a device nearby that interferes
with signal transmission (e.g., microwave oven).
Part of the documents you receive are cut off.
Q
Are the slide guides in your multi-purpose
feeder set to the size of the paper?
A
Adjust the guides of the multi-purpose feeder to the
size of the paper.
Q
Have you specified the correct paper size for
the multi-purpose feeder?
A
Specify the correct paper size for the multi-purpose
feeder.
Q
Is the printing method for received documents
set to <CUT>?
A
If you want to print a received document without
cutting off the end, set the printing method to <ON>
or <OFF>. (See “Printing Received Documents,” on
p. 1-10.)
Cannot receive a fax automatically.
Q
Is the machine set to receive automatically?
A
For the machine to receive faxes automatically,
receive mode must be set to <FaxOnly>,
<AnsMode>, or <FAX/TEL>. If you have set
<AnsMode>, confirm that an answering machine is
connected to the machine and that it is turned on
with an outgoing message properly recorded. (See
“Setting Receive Mode,” on p. 1-6.)
Q
Is a document stored in memory, leaving little
or no memory available?
A
Print, send, or delete any documents stored in
memory.
Q
Has an error occurred during reception?
A
Check the LCD for an error message. (See
Chapter 11, “Troubleshooting,” in the Basic Guide.)
A
Print an Activity Report and check for an error.
(See “ACTIVITY REPORT,” on p. 4-5.)
