Canon imageCLASS MF200 Series, Service Manual

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imageCLASS MF200 Series Service Guide for Authorized Servicers
imageCLASS MF200 Series Service Guide for Authorized Servicers August 2014
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IX. Warranty Procedures ------------------------------------------------------------------------------------ 29
A. e-Tag------------------------------------------------------------------------------------------------------------------ 29
B. Online Limited Warranty Credit Inquiry ------------------------------------------------------------------- 31
C. Warranty Reimbursement Program------------------------------------------------------------------------- 33
1. Dispatch by CITS --------------------------------------------------------------------------------------------- 33
2. Warranty Marketing Program ------------------------------------------------------------------------------ 34
X. Parts Support ---------------------------------------------------------------------------------------------- 35
A. Parts and Service Material Orders -------------------------------------------------------------------------- 35
1. Canon Network Access ------------------------------------------------------------------------------------- 35
2. Parts Order Desk --------------------------------------------------------------------------------------------- 36
B. Parts Order Entry ------------------------------------------------------------------------------------------------- 37
1. Regular Orders ------------------------------------------------------------------------------------------------ 37
2. Rush Orders --------------------------------------------------------------------------------------------------- 37
C. Parts Information/Parts Price List Download------------------------------------------------------------ 37
D. Parts Discontinuation Schedule Information ------------------------------------------------------------ 37
E. Order/Invoice Inquiry -------------------------------------------------------------------------------------------- 38
F. Parts Return Process-------------------------------------------------------------------------------------------- 38
XI. Appendix----------------------------------------------------------------------------------------------------- 39
A. Specifications------------------------------------------------------------------------------------------------------ 39
B. Warranty ------------------------------------------------------------------------------------------------------------- 44
1. imageCLASS Series Exchange/Carry-In Product Limited Warranty------------------------------ 44
2. Canon Toner Cartridge Limited Warranty--------------------------------------------------------------- 45
C. List of Tables------------------------------------------------------------------------------------------------------- 46
D. List of Figures ----------------------------------------------------------------------------------------------------- 46