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Canon g3000 series Online Manual Download Page 105

Troubleshooting Canon Inkjet Cloud Printing Center

If an app cannot be installed
If the registered app is not in the Apps list
If the information is not updated when you press the update button
If you do not receive the registration e-mail
If you cannot print
Printing starts on its own even if you do not do anything
If you are unable to log in correctly even after entering the correct password in iOS or Mac

If an app cannot be installed

Check the country or region where the printer was purchased.
If the printer is taken outside the country or region where it was purchased, apps cannot be installed.

If You Are Using iP110 series

Check the country or region where the printer was purchased.
If you take the printer outside the country or region where you purchased it, you may not be able to install
certain apps.
You can continue to use apps that are already installed, as long as the apps support the country or region
you are moving to.

If the registered app is not in the Apps list

Check the display language of Canon Inkjet Cloud Printing Center.
If the display language is switched to a language that does not support an app, the app will not be
displayed in the apps list but will continue to be registered.
If you switch back to the target language of the app, it will be displayed in the apps list and you will be
able to start, register, or unregister the app.

If the information is not updated when you press the update button

Because the Properties screen requires network connection with this product, the information may not be
reflected immediately. Please wait awhile, and then try updating the information again.
If the information is still not updated, then check that the product is connected to the Internet.

If you do not receive the registration e-mail

You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud
Printing Center.

If your model has color LCD monitor

On the printer's Home screen, select 

 

Setup

 ( 

 Various settings) -> 

 

Web service

setup

 -> 

Web service connection setup

 -> 

IJ Cloud Printing Center setup

 -> 

Delete from this

service

 to delete the service registration.

105

Summary of Contents for g3000 series

Page 1: ...G3000 series Online Manual Printer Functions Overview Printing Scanning Troubleshooting English ...

Page 2: ...le Originals at One Time 46 Using PIXMA MAXIFY Cloud Link 47 Notice for Web Service Printing 48 Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer 49 Before Using Canon Inkjet Cloud Printing Center 50 Requirements for Canon Inkjet Cloud Printing Center operation 51 Registering User Information to Canon Inkjet Cloud Printing Center 52 Using Canon Inkjet Cloud Printing Center 53 C...

Page 3: ...g the Nozzle Check Pattern 141 Cleaning the Print Head 142 Cleaning the Print Head Deeply 143 Aligning the Print Head 144 Performing Maintenance Functions from Your Computer Windows 146 Cleaning the Print Heads 147 Cleaning the Paper Feed Rollers 150 Aligning the Print Head 151 Aligning the Print Head Position 152 Aligning the Print Head Position Automatically 155 Printing a Nozzle Check Pattern 1...

Page 4: ...ons 196 Registering a Frequently Used Printing Profile 197 Changing the remaining ink level notification setting 199 Managing the Printer Power 200 Reducing the Printer Noise 202 Changing the Printer Operation Mode 204 Changing Settings from Operation Panel 206 Quiet setting 207 Turning on off Machine Automatically 208 Initializing Machine Settings 209 Disabling Wireless LAN Function 210 Network C...

Page 5: ...earch Screen 249 WEP Details Screen 251 WPA WPA2 Details Screen 253 Authentication Type Confirmation Screen 254 PSK Passphrase and Dynamic Encryption Setup Screen 255 Setup Information Confirmation Screen 256 Wired LAN Sheet 257 Admin Password Sheet 258 Network Information Screen 259 Access Control Sheet 260 Edit Accessible MAC Address Screen Add Accessible MAC Address Screen 264 Edit Accessible I...

Page 6: ...sporting Your Printer 301 Legal Restrictions on Scanning Copying 303 Specifications 304 Information about Paper 308 Media Types You Can Use 309 Paper Load Limit 311 Media Types You Cannot Use 313 Printing Area 314 Printing Area 315 Other Sizes than Letter Legal Envelopes 316 Letter Legal 317 Envelopes 318 Administrator Password 319 Authentication 320 Where Serial Number Is Located 321 List of Func...

Page 7: ...67 Setting Paper Dimensions Custom Size 368 Editing the Print Document or Reprinting from the Print History 370 Changing the Print Quality and Correcting Image Data 374 Setting the Print Quality Level Custom 375 Printing a Color Document in Monochrome 377 Specifying Color Correction 379 Optimal Photo Printing of Image Data 381 Adjusting Colors with the Printer Driver 382 Printing with ICC Profiles...

Page 8: ...ers 461 Installing the MP Drivers 462 Printing Using Canon Application Software 463 My Image Garden Guide 464 Using PIXMA MAXIFY Cloud Link 47 Printing with Google Cloud Print 467 Getting Google Account 469 Registering Machine with Google Cloud Print 470 Printing from Computer or Smartphone with Google Cloud Print 472 Deleting Machine from Google Cloud Print 476 Printing from Smartphone Tablet 478...

Page 9: ...ings Dialog Box 522 Save Settings Dialog Box 555 Image Stitch Window 558 Scanning Using Application Software ScanGear 563 What Is ScanGear Scanner Driver 564 Starting ScanGear Scanner Driver 566 Scanning in Basic Mode 567 Scanning in Advanced Mode 570 Scanning Multiple Documents from the ADF Auto Document Feeder in Advanced Mode 572 Scanning Multiple Documents at One Time with ScanGear Scanner Dri...

Page 10: ...trol Panel Windows XP Only 650 IJ Network Scanner Selector EX Menu and Setting Screen 652 Uninstalling IJ Network Scanner Selector EX 655 Scanning Tips 656 Resolution 657 Data Formats 659 Color Matching 660 Positioning Originals Scanning from Computer 661 Network Scan Settings 663 Scanning from Computer Mac OS 666 Scanning Using Smartphone Tablet 667 Using PIXMA MAXIFY Cloud Link 47 Troubleshootin...

Page 11: ...ing Wireless Router or Changing Its Settings 692 Printing Is Slow 694 Other Network Problems 695 Message Appears on Computer During Setup 696 Packets Are Sent Constantly Windows 698 Checking Network Information 699 Restoring to Factory Defaults 702 Problems while Printing Scanning from Smartphone Tablet 703 Cannot Print Scan from Smartphone Tablet 704 Printing Problems 707 Printing Does Not Start ...

Page 12: ... Does Not Open 749 Scan Results Are Unsatisfactory 750 Scan Quality Image Displayed on the Monitor Is Poor 751 Scanned Image Is Surrounded by Extra White Areas 753 Cannot Scan at the Correct Size 754 Original Is Placed Correctly but the Scanned Image Is Slanted 755 Scanned Image Is Enlarged Reduced on the Computer Monitor 756 Software Problems 757 The E mail Client You Want to Use Does Not Appear ...

Page 13: ...The printer is performing another operation Appears on Computer Screen 788 If You Cannot Solve a Problem 789 Repairing Your Machine 790 List of Support Code for Error 792 List of Support Code for Error Paper Jams 793 1300 794 Paper Is Jammed inside Machine 795 Other Cases 799 1000 800 1200 801 1403 802 1470 803 1471 804 1472 805 1473 806 1474 807 1475 808 1476 809 1640 810 1700 811 1701 812 1890 8...

Page 14: ...00 823 5B00 824 5B01 825 6000 826 6500 827 6800 828 6801 829 6900 830 6901 831 6902 832 6910 833 6911 834 6930 835 6931 836 6932 837 6933 838 6936 839 6937 840 6938 841 6940 842 6941 843 6942 844 6943 845 6944 846 6945 847 6946 848 B202 849 B203 850 ...

Page 15: ...B204 851 B205 852 ...

Page 16: ...e must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch enabled Device Users Wi...

Page 17: ...ight c 2003 2004 Apple Computer Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this...

Page 18: ... that is based on or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this License Derivative Works shall not include works that remain separable from or merely link or bind by name to the interfaces of the Work and Derivative Works thereof Contribution shall mean any ...

Page 19: ...wing places within a NOTICE text file distributed as part of the Derivative Works within the Source form or documentation if provided along with the Derivative Works or within a display generated by the Derivative Works if and wherever such third party notices normally appear The contents of the NOTICE file are for informational purposes only and do not modify the License You may add Your own attr...

Page 20: ...END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright notice BSD like Copyright 1989 1991 1992 by Carnegie Mellon University Derivative Work 1996 1998 2000 Copyright 1996 1998 2000 The Regents of the University of California All Rights Reserved Permission to use copy modify and distribute this software and its documentation for any purpose and without fee is hereby granted provided that the above c...

Page 21: ... with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with th...

Page 22: ...THERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice BSD Copyright c 2003 2009 Sparta Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyr...

Page 23: ...ACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 Fabasoft R D Software GmbH Co KG copyright notice BSD Copyright c Fabasoft R D Software GmbH Co KG 2003 oss fabasoft com Author Bernhard Penz Redistribution and use in source and binary forms with or without modification are perm...

Page 24: ...S nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL...

Page 25: ...me all products supported by this guide will be considered for the search If you want to narrow down the search results add your product s model name or your application s name to the keywords Searching for Functions Enter your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your product s model name load paper in t...

Page 26: ...he search window and perform a search Searching for Reference Pages Enter your model name and a reference page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to Color Settings Tab for your model from Home of the Online Manual for details Enter your...

Page 27: ...Using the Machine Printing Photos from a Computer Copying Originals 27 ...

Page 28: ...n the Windows 8 1 operating system hereinafter referred to as Windows 8 1 is used 1 Open the paper support A 2 Pull out the paper output tray B then open the output tray extension C 3 Load paper vertically WITH THE PRINT SIDE FACING YOU 4 Align the paper guides D with the paper width 5 Click the My Image Garden icon E in Quick Menu 28 ...

Page 29: ... installed applications 6 Click the Photo Print icon F 7 Click the folder G with photos you want to print 8 Click the photos H you want to print For Windows To select two or more photos at a time click photos while pressing the Ctrl key For Mac OS To select two or more photos at a time click photos while pressing the command key 9 Click Print I 29 ...

Page 30: ...Click Print K For Mac OS Click OK when the confirmation message appears then click Print Note My Image Garden lets you use images on your computer such as photos taken with a digital camera in a number of ways My Image Garden Guide Windows My Image Garden Guide Mac OS 30 ...

Page 31: ... and copy them to plain paper 1 Open the paper support A 2 Pull out the paper output tray B then open the output tray extension C 3 Load paper vertically WITH THE PRINT SIDE FACING YOU 4 Align the paper guides D with the paper width 5 Open the document cover E 31 ...

Page 32: ...CING DOWN and align it with the alignment mark F 7 Close the document cover gently 8 Press the Black button or Color button G Important Do not open the document cover until copying is complete Note For details on copy features refer to Copying 32 ...

Page 33: ...eb Application Available Connection Methods Easy Scan with the Auto Function Scan Originals Larger than the Platen Scan Multiple Originals at One Time Using PIXMA MAXIFY Cloud Link Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY Printing with Windows RT Checking Printer Information Online Storage Integration Function 33 ...

Page 34: ...relessly from a computer or smartphone even in an environment without an access point wireless router Switch to access point mode with simple steps to enjoy scanning and printing wirelessly When you use the machine with the access point mode be sure to specify the security setting in advance Using Machine with Access Point Mode 34 ...

Page 35: ...hotos easily when you search for them later on Calendar View People View Display Recommended Items in Slide Shows Based on the information registered to photos Quick Menu automatically selects the photos on your computer and creates recommended items such as collages and cards The created items appear in slide shows If there is an item you like you can easily print it in just two steps 1 In Image ...

Page 36: ... the selected photos are placed automatically according to the theme Other Various Functions My Image Garden has many other useful functions Refer to the following for details What You Can Do with My Image Garden Windows What You Can Do with My Image Garden Mac OS 36 ...

Page 37: ...ing Easy PhotoPrint on the web from a computer or tablet By using Easy PhotoPrint you can create items in the latest environment without going through the trouble of installation Moreover you can use various photos for your item through integration with social networks such as Facebook or with online storage web albums etc Refer to Easy PhotoPrint Guide for details 37 ...

Page 38: ...connect without using a wireless router The two connection methods cannot be used at the same time If you have a wireless router we recommend you use the method described in Connection Using a Wireless Router When connecting another device while a device is already connected to the machine connect it using the same connection method as the connected device If you connect using a different connecti...

Page 39: ...e connected to the Internet via a wireless router to the machine that is in the access point mode the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet using a mobile data connection apply In the access point mode ...

Page 40: ...rinter or warranty If the SSID Password Network key are unknown print the LAN setting information and check the SSID Password Network key field How to print the LAN setting information Press the Wi Fi button on the printer The LAN setting information will be printed If you printed the LAN setting information repeat step 2 before proceeding to step 3 3 Press the Color button E then the Black button...

Page 41: ...t the network name SSID you want to use then click Connect 6 Enter the Password Network key then click Connect 7 When connection is complete click Back until the screen below appears Proceed with the setup 41 ...

Page 42: ...he wireless router will be temporarily disabled while the setting is changed Do not proceed to the next screen of this guide until setup is complete For office use consult your network administrator Note that if you connect to a network with no security protection your personal information could be disclosed to a third party Direct Connection Access Point Mode Important If a device is connected to...

Page 43: ...figure settings again Devices connected to the printer using Direct Connection cannot communicate with each other Firmware updates for the printer are not available while using Direct Connection When a device has been connected to the printer without using a wireless router and you want to set it up again using the same connection method disconnect it first Disable the connection between the devic...

Page 44: ...Function By using the auto function of IJ Scan Utility you can scan easily by automatically detecting the item type Refer to the following for details Easy Scanning with Auto Scan Windows Easy Scanning with Auto Scan Mac OS 44 ...

Page 45: ...ight halves of an item larger than the platen and combine them back into one image Items up to approximately twice as large as the platen are supported Refer to the following for details Scanning Originals Larger than the Platen Image Stitch Windows Scanning Originals Larger than the Platen Image Stitch Mac OS 45 ...

Page 46: ...n Utility you can scan two or more photos small items placed on the platen at one time and save each image individually Refer to the following for details Scanning Multiple Originals at One Time Windows Scanning Multiple Originals at One Time Mac OS 46 ...

Page 47: ...ow ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an a...

Page 48: ...saved in our server Canon is unable to identify specific customers using this information Before you transfer ownership or dispose of a printer that supports a color LCD monitor select Device settings Reset setting Reset all and delete your login name and password For details contact a Canon authorized sales representative in the country or region you live in To Those Living in Mainland China PIXM...

Page 49: ...ter Before Using Canon Inkjet Cloud Printing Center Registering User Information to Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA MAXIFY Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center 49 ...

Page 50: ...nd Printer specification Check that Canon Inkjet Cloud Printing Center supports the printer Some models do not support this function To check whether your model supports this function see Models that Support Canon Inkjet Cloud Printing Center Network environment The printer must be connected to a LAN and to the Internet Important The user will bear the cost of Internet access Operating requirement...

Page 51: ...tion iOS 6 1 or later OS standard browser 320 x 480 or higher Android 2 3 3 or later 480 x 800 or higher Android3 x is not supported The operation requirements may change without prior notice If this happens you may no longer be able to use this service from your computer smartphone or tablet Important On the browser you are using enable JavaScript and cookies If you use the zoom function or chang...

Page 52: ...Canon Inkjet Cloud Printing Center you need to follow the steps described below and register My account information If your model has color LCD monitor If your model has monochrome LCD monitor If your model has no LCD monitor If you are using PRO 1000 series or PRO 500 series 52 ...

Page 53: ...ered in the user registration Keep login info When you select the check box the login screen is skipped for 14 days since the last day that the service screen was accessed Important If you fail to log in five straight times you will not be able to login again for about the next 60 minutes You remain logged in for 60 minutes after the last access The service may not function properly if you log in ...

Page 54: ...jpg jpeg pdf docx doc xlsx xls pptx ppt and rtf The file formats that can be printed differ depending on the app Before you print check that printer is on and is connected to the network Then start This is available if you are using a smartphone or tablet Note You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats 1 On the Main screen select the app to be used 2 Enter the information a...

Page 55: ...4 In the displayed image list select the image that you want to print and then select Next 5 Make the necessary print settings and then select Print 55 ...

Page 56: ...inting select Apps The screen returns to the apps list screen Important If a print job is not printed within 24 hours after the print job is issued the print job will expire and cannot be printed With premium apps that limit the number of print jobs print jobs that expire and cannot be printed are also included in the print count Adding a Printer 56 ...

Page 57: ...ve 5 tries to enter your password If you fail you will not be able to log in for about the next 60 minutes You remain logged in for 60 minutes after the last access Language Select the language you will be using E mail address Enter the e mail address that you entered in the user registration Important The e mail address is case sensitive Make sure the case is correct Password Enter the password t...

Page 58: ...rinting Center Software license info The licensing information of Canon Inkjet Cloud Printing Center is displayed Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center the Main screen appears If you are using a smartphone or a tablet you can also print photos and documents Important With this service the available functions differ depending on whether the user is...

Page 59: ...ears Note Group management appears only when you use Select how to manage and set Manage by group for office users Mng printer screen From the Mng printer screen you can check or update printer information registered to the Canon Inkjet Cloud Printing Center copy apps change printer names delete printers and add printers Check the printer information The registered printer name is displayed indica...

Page 60: ...rinter When you select the screen shown below appears Set the Destination printer and the Source printer Then select OK Note If Select how to manage has been set you can use this function only when you select Manage app availability by printer For details see Tips on Using Canon Inkjet Cloud Printing Center at Work Change the printer name When you select a screen to change the printer name appears...

Page 61: ...ter Note Although the number of printers that can be registered for one domain is not limited only up to 16 printers are guaranteed to operate Manage users screen From the Manage users screen you can check user information registered to the Canon Inkjet Cloud Printing Center delete users add users and change the Administrator and Standard user settings User deletion Select the check box of the use...

Page 62: ...nagement screen you can use functions for checking group information registered to Canon Inkjet Cloud Printing Center changing groups deleting groups adding groups and setting up users printers and apps belonging to each group Checking group information The registered group names appear If there are items that have not been set appears Select to display the following screen which allows you to set...

Page 63: ...sy PhotoPrint To switch between service linking release select appears for items that do not have anything selected In the default settings all check marks are cleared for Printers and Users Only the system apps under Apps are set to ON Changing a Group name To display the Group name change screen select You can change the name to one of your liking by following the instructions in the displayed s...

Page 64: ...Note You can register up to 20 groups Apps available on printers that do not require a security code For printers without the Multiuser mode setting or Security code settings set the apps to be displayed when a user selects Cloud from the printer s home screen If the domain does not have a printer that meets this condition this setup screen does not appear To go to the setup screen select Note If ...

Page 65: ...p screen select Require security code Each user can set a Security code start the app and perform printing and other operations This setting is linked with Multiuser mode on the Mng printer screen Note The list does not display models without an LCD or models with a monochrome LCD The check box does not appear for models that do not support Multiuser mode 65 ...

Page 66: ...nting Center at Work Note If you manage the usable apps by printer the default settings will allow all users to add delete and rearrange apps Also if you are using a MAXIFY series printer and you select Multiuser mode in the Mng printer screen only the administrator will be able to add delete and rearrange apps If you manage the usable apps by user all users will be able to add delete and rearrang...

Page 67: ... context menu 4 Right context menu When you select the context menu appears The information displayed depends on the menu currently selected in the menu area The symbol indicates that there is a new unread notice Sort This displays the screen to sort registered apps You can use the buttons to change the display order of apps When you finish sorting select Done 67 ...

Page 68: ...plays the latest notices The symbol indicates that there is a new unread notice My account Displays user information From the My account screen you can change your account settings From the My account screen you can display the Permitted services screen and clear any linked service setting Help legal notices The description of the Canon Inkjet Cloud Printing Center screen and various reminders are...

Page 69: ...fig This displays the Register apps screen in the Display area The display can be toggled between Registered and Search apps The Registered screen lists registered apps You can check the information of these apps or deregister them Note If Group management has been set Config is not displayed If Manage app availability by user has been set even Standard user can register and delete apps 69 ...

Page 70: ...oud Printing Center are displayed by category When you select the details of the app are displayed When you select you can choose to register or unregister the app Note Description of displayed icons Cannot be used because it is not yet released or does not support your region model 70 ...

Page 71: ... can also access the ink purchasing site and the Online Manual Important The Properties displayed may differ from the actual status at the display time depending on the printer status Manage jobs This screen displays the print or scan status and history You can check the print or scan status by looking at Status list and the print or scan history by looking at History You can also cancel print or ...

Page 72: ... of 3 father mother and child as an example If the father registers the printer to Canon Inkjet Cloud Printing Center only the father is managed by the service and the mother and the child cannot use the service unless the father tells them the login E mail address and Password If Mother and Child Want to Use the Service from Their Smartphones 1 The father registers to Canon Inkjet Cloud Printing ...

Page 73: ... The father selects Add user and by following the screen instructions registers the mother and child as users After this registration is complete the mother and child can individually use the service 73 ...

Page 74: ... or delete apps After the Administrator father specifies settings according to the procedure below the father the mother and the child will be able to manage apps individually 1 As the Administrator the father logs in to Canon Inkjet Cloud Printing Center and selects Advanced management from 2 For Select how to manage the father selects Set 74 ...

Page 75: ...he father sets Manage app availability by user and selects OK 4 The screen for checking the management method change appears To complete the setup and return to the Advanced management window select OK 75 ...

Page 76: ...All registered users can register and delete apps freely 76 ...

Page 77: ...the new hire Note If the second printer has not been registered select Adding a Printer and register the printer by following the procedure Creating a Group for All Office Members to Use Set the basic group In this example only the Evernote app will be used on 2 printers 1 The senior clerk registers to Canon Inkjet Cloud Printing Center and becomes the Administrator 2 The senior clerk selects Mana...

Page 78: ...4 The senior clerk selects Advanced management from 5 For Select how to manage the senior clerk selects Set 78 ...

Page 79: ...r office users and selects OK Note If Group management has already been set up refer to step 10 and the subsequent steps 7 On the screen for checking management method changes the senior clerk checks the displayed information and selects OK 79 ...

Page 80: ...roup to be renamed 9 The senior clerk enters the Group name and selects OK The chief clerk enters Office here because the clerk is setting up a group that everyone in the office will use Important The following restrictions apply to entering the Group name The group name can have up to 20 single byte alphanumeric characters or up to 10 double byte characters The same group name cannot be registere...

Page 81: ...10 Select Settings and in group setup screen check that all users on the Users tab are selected 11 On Printers tab check that all printers are selected 12 On Apps tab set only Evernote app to 81 ...

Page 82: ...add a group To create a new group use Add group and then in the setup screen for the added group add users and printers Limiting Apps That Each User Can Use Limiting Apps That All Members Can Use on Printer Limiting Apps That Individual Users Can Use on Printer Limiting Printers That Individual Users Can Use Important The available apps may differ depending on the country or the region Limiting Ap...

Page 83: ...1 From select Group management Note This appears only if Manage by group for office users is set in Advanced management 2 In displayed screen select Add group 83 ...

Page 84: ... restrictions apply to entering the Group name The group name can have up to 20 single byte alphanumeric characters or up to 10 double byte characters The same group name cannot be registered more than once in the same domain Up to 20 groups can be registered The person who created the group becomes the Administrator 4 Follow messages displayed on screen and select OK The group setup screen appear...

Page 85: ...5 On Users tab select only president 6 On the Printers tab select printer to be used 7 On the Apps tab set the Evernote and Facebook apps to 85 ...

Page 86: ...e The group setup screen displays all users and printers that are registered in the domain Limiting Apps That All Members Can Use on Printer To set the apps to be used on the printer use the following procedure provided by this service As an example this section describes the procedure for allowing all users to use the Evernote app from the printer 1 From select Group management 86 ...

Page 87: ...is appears only if Manage by group for office users is set in Advanced management 2 For Apps available on printers that do not require a security code select Settings 3 On Apps tab set only Evernote app to 87 ...

Page 88: ...s the only app that all users can use on the printer Limiting Apps That Individual Users Can Use on Printer For each user you can set the apps that the user can use on the printer As an example this section describes the procedure for allowing only the president to also use the Facebook app from the printer 1 From select Advanced management 88 ...

Page 89: ...2 For Require security code select Set 3 Select printer for setting up Security code Security codes identify individual users when multiple users are using a printer 89 ...

Page 90: ...port Security Codes 4 Set up Security code If there are users who have not set up a Security code a screen appears for checking whether to send an e mail prompting those users to set up a Security code To send a notification e mail only to users without a Security code select OK To display the Security code setup screen when each user logs in and not send the notification e mail select Cancel 90 ...

Page 91: ...hanumeric characters The Security code change process ends and the change completion message appears In the message screen select OK to return to the main screen 5 Select Cloud from the printer s home screen 6 In Switch user screen select user 7 Enter Security code that you set and Log in 91 ...

Page 92: ...en Log in 8 Select Facebook app Only the president will be able to use the Facebook app from the printer Limiting Printers That Individual Users Can Use As an example this section describes the procedure for setting up one printer for the president and another printer for all users 92 ...

Page 93: ...management Note This appears only if Manage by group for office users is set in Advanced management 2 Select Settings for the group containing all users 3 On the Printers tab clear printer that was set up for president 93 ...

Page 94: ...If a user is being managed in multiple groups and an app is deleted or the target printer is changed for one of those groups the user can still use that app or printer if the one of the other groups allows it Only the printer that was set can be used by all users 94 ...

Page 95: ...he MAXIFY series you can set a Security code We recommend that you set a Security code to prevent other users from using your account This code is valid only when you use MAXIFY Cloud Link from the printer operation panel You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone tablet or computer 95 ...

Page 96: ...onitor If you are using PRO 1000 series or PRO 500 series If your model has color LCD monitor 1 Check that an e mail containing the URL has been sent to the registered e mail address and access the URL 2 Enter the information according to the instructions on the authentication screen and then select Log in 3 When printer addition complete message appears select OK The printer addition process ends...

Page 97: ...mail containing the URL has been sent to the registered e mail address and access the URL If your model has monochrome LCD monitor If your model has no LCD monitor If you are using PRO 1000 series or PRO 500 series 2 Enter the information according to the instructions on the authentication screen and then select Log in 3 When printer addition complete message appears select OK The printer addition...

Page 98: ...Note If you select Cancel the printer selection status does not change and the main screen of Canon Inkjet Cloud Printing Center appears Adding a PIXMA MAXIFY Cloud Link User 98 ...

Page 99: ...MAXIFY Cloud Link User Several people can use one printer This section describes the user addition procedure and the user privileges Adding a user 1 On the service screen select Manage users from 2 Select Add user 99 ...

Page 100: ...for completing the registration is then sent to the entered e mail address Note If you enter an e mail address that is already registered you will receive notification that the address is registered To specify another e mail address follow the displayed instructions 4 Access the URL reported in the e mail The procedure that follows describes what to do if you receive a notification e mail 5 Read t...

Page 101: ...n screen enter you desired password into Password and Password Confirmation and select Next Important There are character restrictions for the Password as shown below The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 101 ...

Page 102: ...te alphanumeric characters and symbols _ Alphabets are case sensitive 8 Specify the Time zone setting and select Done Select your region on the list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving ti...

Page 103: ...rm various other operations A Standard user can check printer information and start apps For information about the functions that each user can use refer to the Canon Inkjet Cloud Printing Center window If you are using MAXIFY Cloud Link from the printer select Multiuser mode in the Mng printer screen to set the printer to Multiuser mode Each user can then start an app and print documents Note If ...

Page 104: ... To set Multiuser mode without sending a notification e mail select Cancel Troubleshooting Canon Inkjet Cloud Printing Center 104 ...

Page 105: ... app is not in the Apps list Check the display language of Canon Inkjet Cloud Printing Center If the display language is switched to a language that does not support an app the app will not be displayed in the apps list but will continue to be registered If you switch back to the target language of the app it will be displayed in the apps list and you will be able to start register or unregister t...

Page 106: ... the LAN environment is connected to the Internet Check that no error message is displayed on the printer s LCD monitor If printing does not start even after you wait awhile go to the printer s home screen and select Setup Various settings Web service inquiry If your model has monochrome LCD monitor Check that the printer is connected to the Internet Check that the printer is connected to a LAN an...

Page 107: ...ud Printing Center services If your model has color LCD monitor On the printer s Home screen select Setup Various settings Web service setup Web service connection setup IJ Cloud Printing Center setup Delete from this service to delete the service registration If your model has monochrome LCD monitor On the printer operation panel select the Setup button and then select Web service setup Connectio...

Page 108: ...RINT Inkjet SELPHY to easily print photos saved on a smartphone or tablet iOS or Android wirelessly You can also receive scanned data PDF or JPEG directly on a smartphone or tablet without using a computer Canon PRINT Inkjet SELPHY can be downloaded from App Store and Google Play 108 ...

Page 109: ...jsetup for using this product from your computer smartphone or tablet device When the connection is complete the Canon Inkjet Print Utility software which allows you to specify detailed print settings is downloaded automatically By using Canon Inkjet Print Utility you can check the Printer status and specify detailed print settings The available functions will differ depending on your usage enviro...

Page 110: ...8 0 2125 104m or later Mozilla Firefox 33 0 or later 1 Check machine s IP address and serial number Print the network setting information to check the machine s IP address and serial number by following the steps below 1 Make sure machine is turned on 2 Load two sheets of A4 or Letter sized plain paper 3 Press and hold Wi Fi button and release it when ON lamp flashes 4 Press Wi Fi button again The...

Page 111: ...in password authentication screen is displayed a message to warn you that the identification information is not verified may be displayed You can set not to display a message by specifying the SSL TLS settings of certificate for encrypted communication in step 5 4 Enter password The password is specified to the machine serial number at the time of purchase If you have not changed the password yet ...

Page 112: ...te for encrypted communication Important The password is specified to the machine serial number at the time of purchase For the password refer to Administrator Password The following character restrictions apply to the password that you change Set the password by using 4 to 32 characters The allowed characters are single byte alphanumeric characters For security reasons we recommend you use 6 and ...

Page 113: ...E ACCOUNT page of Evernote for account creation Settings For Windows In the Settings Dialog Box of IJ Scan Utility select the item you want to set then select Evernote for Send to an application in Application Settings Refer to Settings Dialog Box for your model from Home of the Online Manual for details For Mac OS In the Settings Dialog of IJ Scan Utility select the item you want to set then sele...

Page 114: ...ls Ink Tanks etc Loading Paper Loading Plain Paper Photo Paper Loading Envelopes Loading Originals Loading Originals on the Platen Glass Originals You Can Load Refilling Ink Tanks Refilling Ink Tanks Checking Ink Status 114 ...

Page 115: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 115 ...

Page 116: ...ou Can Use 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled paper see Correct curl before loading...

Page 117: ...DE FACING YOU 5 Slide the paper guides D to align them with both sides of the paper stack Do not slide the paper guides too hard against the paper The paper may not be fed properly Important Always load paper in the portrait orientation E Loading paper in the landscape orientation F can cause paper jams 117 ...

Page 118: ...Note Do not load sheets of paper higher than the load limit mark G Note When printing select the size and type of the loaded paper on the print settings screen of the printer driver 118 ...

Page 119: ...moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the crease The figures above show a side view...

Page 120: ...DDRESS SIDE FACING YOU The folded flap of the envelope will be faced down on the left side Up to 10 envelopes can be loaded at a time 5 Slide the paper guides D to align them with both sides of envelopes Do not slide the paper guides too hard against the envelopes The envelopes may not be fed properly 120 ...

Page 121: ...ar side F Address side Note Do not load envelopes higher than the load limit mark G Note When printing select the size and type of the loaded envelopes on the print settings screen of the printer driver 121 ...

Page 122: ...Loading Originals Loading Originals on the Platen Glass Originals You Can Load 122 ...

Page 123: ...owing when loading the original on the platen glass Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original Failure to observe the above may cause the scanner to malfunction or the platen glass to break The machine cannot scan the shaded area A 0 04 inch 1 mm from the edges o...

Page 124: ...Important After loading the original on the platen glass be sure to close the document cover before starting to copy or scan 124 ...

Page 125: ...Originals You Can Load Item Details Types of originals Text document magazine newspaper Printed photo postcard business card disc BD DVD CD etc Size width x height Max 8 5 x 11 7 inches 216 x 297 mm 125 ...

Page 126: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Status 126 ...

Page 127: ... Windows Changing the remaining ink level notification setting Mac OS If print results become faint or white streaks appear despite sufficient ink levels see Maintenance Procedure For precautionary notes on handling ink bottles see Notes on ink bottles Refilling Procedure When you need to refill an ink tank follow the steps below Important Please ensure the printer remains flat after initial setup...

Page 128: ... machine to malfunction Do not touch tubes or other parts inside the machine 3 Open ink tank cover To refill the black ink tank open the left ink tank cover C To refill color ink tanks open the right ink tank cover D 4 Grab and remove the tank cap E of the ink tank to be refilled Place the removed tank cap on the upper tank cap holder F 128 ...

Page 129: ...ully remove the tank cap of the ink tank Ink on the inside of the tank cap may spatter when removing it 5 Take a new ink bottle out of its package 6 Hold the ink bottle upright and twist the bottle cap G to remove 129 ...

Page 130: ...nlet I Next stand the ink bottle upside down and squeeze the sides of the ink bottle to refill the ink tank Important Make sure that each color of ink tanks is filled with corresponding color of ink bottles When refilling ink tanks do not squeeze the bottle sides too hard Ink may spatter Do not fill the ink tank above the ink tank s upper limit line J Ink above this line may spill over causing mal...

Page 131: ... scanning unit cover once and then close it gently Note If the remaining ink level notification function is enabled the Ink lamp and the Alarm lamp are lit when ink runs out This setting is enabled by default If the lamps are lit perform the following To continue enabling the remaining ink level notification function Hold down the Black button or the Color button for at least 5 seconds The Alarm l...

Page 132: ...he ink bottles are laid down ink may leak When refilling ink tanks take sufficient care to prevent ink from spattering onto surroundings Ink may stain clothes or other belongings permanently Washing may not remove ink stains Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon Do not leave ink bottles in areas exposed to high temperature such as ne...

Page 133: ...When an ink tank is out of ink promptly refill it Ink Tips 133 ...

Page 134: ...d the Alarm lamp will flash to inform you of the error Count the number of flashes of the Ink lamp and take appropriate action An Error Occurs The remaining ink level notification function works from initial printing to the time when one of the inks reaches the lower limit line shown on the ink tank For the remaining ink level notification function to work appropriately each ink tank must be fille...

Page 135: ...lor ink and or black ink has run out Refill ink tanks with ink Note For details on the remaining ink level notification function see below Changing the remaining ink level notification setting Windows Changing the remaining ink level notification setting Mac OS 135 ...

Page 136: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Performing Maintenance Functions from Your Computer Mac OS Cleaning 136 ...

Page 137: ...f Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 137 ...

Page 138: ...lity and Correcting Image Data Windows Changing the Print Quality and Correcting Image Data Mac OS When the Print Results Are Blurred or Uneven Step1 Print the nozzle check pattern From the machine Printing the Nozzle Check Pattern From the computer Printing a Nozzle Check Pattern Windows Printing a Nozzle Check Pattern Mac OS Step2 Examine the nozzle check pattern If there are missing lines or ho...

Page 139: ...cleaning from a computer Cleaning the Print Heads Windows Cleaning the Print Heads Mac OS If the problem is still not resolved the print head may be damaged Contact the service center When the Print Results Are Not Even such as the Ruled Lines Are Misaligned Step Align the print head From the machine Aligning the Print Head From the computer Aligning the Print Head Position Automatically Windows A...

Page 140: ...sheet of A4 or Letter sized plain paper 1 Make sure that the power is turned on 2 Load a single sheet of A4 or Letter sized plain paper in the rear tray 3 Pull out the paper output tray then open the output tray extension 4 Hold down the Stop button until the Alarm lamp flashes once then release it immediately The nozzle check pattern will be printed Do not perform any other operations until the m...

Page 141: ...re are missing lines in pattern A or horizontal white streaks in pattern B If there are missing lines in pattern A Cleaning the print head is required C Good D Bad lines are missing If there are horizontal white streaks in pattern B Cleaning the print head is required E Good F Bad horizontal white streaks are present 141 ...

Page 142: ...d on 2 Hold down the Stop button until the Alarm lamp flashes twice then release it immediately The machine starts cleaning the print head The cleaning will be complete when the ON lamp lights after flashing Do not perform any other operations until the machine completes the cleaning of the print head This takes about 1 minute 3 Check the print head condition To check the print head condition prin...

Page 143: ... Make sure that the power is turned on 2 Hold down the Stop button until the Alarm lamp flashes three times then release it immediately The machine starts cleaning the print head deeply The cleaning will be complete when the ON lamp lights after flashing Do not perform any other operations until the machine completes the deep cleaning of the print head This takes about 3 minutes 3 Check the print ...

Page 144: ...need to prepare a single sheet of A4 or Letter sized plain paper including recycled paper Be sure to use paper that is white and clean on both sides 1 Make sure that the power is turned on 2 Load a single sheet of A4 or Letter sized plain paper in the rear tray 3 Pull out the paper output tray then open the output tray extension 4 Hold down the Stop button until the Alarm lamp flashes eight times ...

Page 145: ...int head position adjustment will be complete when the ON lamp lights after flashing Remove the print head alignment sheet on the platen glass Important Do not open the document cover or move the print head alignment sheet on the platen glass until adjusting the print head position is complete If adjusting the print head position has failed the Alarm lamp flashes Press the Black or Color button to...

Page 146: ...r Computer Windows Cleaning the Print Heads Cleaning the Paper Feed Rollers Aligning the Print Head Aligning the Print Head Position Automatically Aligning the Print Head Position Printing a Nozzle Check Pattern Cleaning Inside the Printer 146 ...

Page 147: ...isplay the items you need to check before performing cleaning 3 Execute cleaning Make sure that the printer is on and then click Execute Print head cleaning starts 4 Complete cleaning The Nozzle Check dialog box opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel If cleaning the ...

Page 148: ...rocess click Cancel Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cleaning only when necessary System Cleaning Execute System Cleaning if the status does not improve even after Deep Cleaning is performed 1 Open the printer driver setup window 2 Click System Cleaning on the...

Page 149: ... rapidly deplete your printer s ink supply Therefore execute system cleaning only when necessary If System Cleaning is run when the remaining ink level is insufficient it may cause a failure Note If there is no sign of improvement after System Cleaning turn off the printer wait 24 hours and then perform Deep Cleaning again If there is still no sign of improvement the ink may have run out or the pr...

Page 150: ...s of paper from the rear tray 2 Open the printer driver setup window 3 Click Roller Cleaning on the Maintenance tab The confirmation message appears 4 Execute paper feed roller cleaning Make sure that the printer is on and then click OK Paper feed roller cleaning starts 5 Complete paper feed roller cleaning After the rollers have stopped follow the instruction in the message load three sheets of p...

Page 151: ...adjustment position are corrected and conditions such as color and line streaking are improved If the print results appear uneven because of line shifts or other conditions adjust the position of the print head On this printer you can adjust the print head either automatically or manually 151 ...

Page 152: ... Click OK and when the confirmation message appears click OK 5 Click Print Head Alignment on the Maintenance tab The Start Print Head Alignment dialog box opens 6 Load paper in the printer Load two sheets of A4 size or Letter size plain paper into the rear tray 7 Execute head alignment Make sure that the printer is on and click Align Print Head Follow the instruction in the message Important Do no...

Page 153: ...oticeable horizontal stripes A Least noticeable horizontal stripes B Most noticeable horizontal stripes 9 Confirm the displayed message and click OK The second pattern is printed Important Do not open the scanning unit cover while printing is in progress 10 Check the printed pattern Enter the numbers of the patterns with the least noticeable stripes in the associated boxes Even if the patterns wit...

Page 154: ...the best pattern pick the setting that produces the least noticeable horizontal stripes A Least noticeable horizontal stripes B Most noticeable horizontal stripes Note To print and check the current setting open the Start Print Head Alignment dialog box and click Print Alignment Value 154 ...

Page 155: ...tab The Start Print Head Alignment dialog box opens 3 Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the rear tray Note The number of sheets to be used differs when you select the manual head alignment 4 Print head alignment pattern printing Make sure that the printer is on and click Align Print Head The adjustment pattern is printed Important Do not open the s...

Page 156: ... Items to display the items that you need to check before printing the nozzle check pattern 3 Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the rear tray 4 Print a nozzle check pattern Make sure that the printer is on and click Print Check Pattern Printing of the nozzle check pattern begins Click OK when the confirmation message appears The Pattern Check dialo...

Page 157: ...om Plate Cleaning 1 Open the printer driver setup window 2 Click Bottom Plate Cleaning on the Maintenance tab The Bottom Plate Cleaning dialog box opens 3 Load paper in the printer As instructed in the dialog box fold the A4 size or Letter size plain paper in half horizontally and then unfold the sheet Load the paper into the rear tray in the portrait orientation with the crest of the crease facin...

Page 158: ...Cleaning Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine Bottom Plate Cleaning 158 ...

Page 159: ... before cleaning the machine Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage and poor printing results Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the mach...

Page 160: ...e problems such as print head blockage and poor printing results Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the machine as this may cause a malfunction or damage the surface of the machine Use a soft clean lint free and dry cloth Wipe the platen glass A and the inner side of the document cover white sheet B gently Make sure not to leave any r...

Page 161: ...tton until the Alarm lamp flashes eleven times then release it immediately The paper feed roller will rotate as it is cleaned without paper 3 Make sure that the paper feed roller has stopped rotating then load three sheets of A4 or Letter sized plain paper in the rear tray 4 Pull out the paper output tray then open the output tray extension 5 Hold down the Stop button until the Alarm lamp flashes ...

Page 162: ...y with the open side facing you 4 Pull out the paper output tray then open the output tray extension 5 Hold down the Stop button until the Alarm lamp flashes twelve times then release it immediately The paper cleans the inside of the machine as it feeds through the machine Check the folded parts of the ejected paper If they are smudged with ink perform Bottom Plate Cleaning again Note When perform...

Page 163: ...163 ...

Page 164: ...nel Initializing Machine Settings Disabling Wireless LAN Function Network Connection Network Connection Tips Network Communication Windows Checking and Changing Network Settings IJ Network Tool Network Connection IJ Network Tool Other Screens Network Communication Tips Network Communication Mac OS Checking and Changing Network Settings Network Communication Tips Ensuring Optimal Printing Results I...

Page 165: ...Canceling a Print Job Machine Handling Precautions Keeping Print Quality High Transporting Your Printer Legal Restrictions on Scanning Copying Specifications 165 ...

Page 166: ...Safety Safety Precautions Regulatory Information 166 ...

Page 167: ... the printer may cause injury For the printer s weight refer to the Specification Do not place any object on the printer Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the printer Do not transport or use the printer on a slant vertically or upside down as the ink may leak and damage the printer When loading a thick b...

Page 168: ...rient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules Do not make any changes...

Page 169: ...mbol indicates that this product is not to be disposed of with your household waste according to the WEEE Directive 2012 19 EU and national legislation This product should be handed over to a designated collection point e g on an authorized one for one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment EEE Improper h...

Page 170: ...la mise au rebut correcte de ce produit favorisera une meilleure utilisation des ressources naturelles Pour plus d informations sur les points de collecte des équipements à recycler contactez vos services municipaux les autorités locales compétentes le plan DEEE approuvé ou le service d enlèvement des ordures ménagères Pour plus d informations sur le retour et le recyclage des produits DEEE consul...

Page 171: ...ímbol indica que aquest producte no s ha de llençar a les escombraries de la llar d acord amb la Directiva RAEE 2012 19 UE i la legislació nacional Aquest producte s hauria de lliurar en un dels punts de recollida designats com per exemple intercanviant lo un per un en comprar un producte similar o lliurant lo en un lloc de recollida autoritzat per al reciclatge de residus d aparells elèctrics i e...

Page 172: ...perigosas normalmente associadas aos equipamentos eléctricos e electrónicos Simultaneamente a sua cooperação no tratamento correcto deste produto contribuirá para a utilização eficaz dos recursos naturais Para mais informações sobre os locais onde o equipamento poderá ser reciclado contacte os serviços locais a autoridade responsável pelos resíduos o esquema REEE aprovado ou o serviço de tratament...

Page 173: ...e union og EØS Norge Island og Liechtenstein Dette symbolet indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall i henhold til WEEE direktiv 2012 19 EU og nasjonal lov Produktet må leveres til et dertil egnet innsamlingspunkt det vil si på en autorisert en til en basis når du kjøper et nytt lignende produkt eller til et autorisert innsamlingssted for resirkulering av avfall ...

Page 174: ...aturresurserna Kontakta ditt lokala kommunkontor berörd myndighet företag för avfallshantering eller ta del av en godkänd WEEE organisation om du vill ha mer information om var du kan lämna den kasserade produkten för återvinning För mer information om inlämning och återvinning av WEEE produkter se www canon europe com weee Pouze Evropská unie a EHP Norsko Island a Lichtenštejnsko Tento symbol zna...

Page 175: ...celu poddania go recyklingowi Usuwanie tego typu odpadów w nieodpowiedni sposób może mieć negatywny wpływ na otoczenie i zdrowie innych osób ze względu na niebezpieczne substancje stosowane w takim sprzęcie Jednocześnie pozbycie się zużytego sprzętu w zalecany sposób przyczynia się do właściwego wykorzystania zasobów naturalnych Aby uzyskać więcej informacji na temat punktów do których można dosta...

Page 176: ... apstiprinātā veikalā kur iegādājaties līdzīgu jaunu produktu un atstājat veco vai apstiprinātā vietā izlietotu elektrisko un elektronisko iekārtu pārstrādei Nepareiza šāda veida atkritumu apsaimniekošana var apdraudēt vidi un cilvēka veselību tādu iespējami bīstamu vielu dēļ kas parasti ir elektriskajās un elektroniskajās iekārtās Turklāt jūsu atbalsts pareizā šāda veida atkritumu apsaimniekošanā...

Page 177: ... ali si oglejte načrt OEEO Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO obiščite www canon europe com weee Само за Европейския съюз и ЕИП Норвегия Исландия и Лихтенщайн Този символ показва че този продукт не трябва да се изхвърля заедно с битовите отпадъци съгласно Директивата за ИУЕЕО 2012 19 ЕC и Вашето национално законодателство Този продукт трябва да б...

Page 178: ...i staro za novo ukoliko kupujete novi sličan proizvod ili na ovlašteno mjesto za sakupljanje rabljene električne i elektroničke opreme EEE za recikliranje Nepropisno rukovanje ovom vrstom otpada može imati negativan učinak na okolinu i zdravlje ljudi zbog supstanci koje su potencijalno opasne za zdravlje a općenito se povezuju s EEE Istovremeno vaša će suradnja kroz propisno odlaganje ovog proizvo...

Page 179: ...r The Energy Star programme is a voluntary scheme to promote the development and purchase of energy efficient models which help to minimise environmental impact Products which meet the stringent requirements of the Energy Star programme for both environmental benefits and the amount of energy consumption will carry the Energy Star logo accordingly Paper types This product can be used to print on b...

Page 180: ...Main Components and Their Use Main Components Power Supply 180 ...

Page 181: ...Main Components Front View Rear View Inside View Operation Panel 181 ...

Page 182: ...h sides of the paper stack 4 rear tray Load paper here Two or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Plain Paper Photo Paper Loading Envelopes 5 paper output tray Printed paper is ejected Open before printing 6 output tray extension Open to support ejected paper 182 ...

Page 183: ... 7 platen glass Load an original here 8 operation panel Use to change the settings of the machine or to operate it Operation Panel 183 ...

Page 184: ...o connect the machine with a computer Important Do not touch the metal casing Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer 2 power cord connector Plug in the supplied power cord 184 ...

Page 185: ... ink tanks or to remove jammed paper 3 ink tanks The black ink tank is on the right and the color ink tanks cyan magenta and yellow are on the left If any ink levels are low refill the low tanks 4 cartridge holder Install the cartridge here Note For details on refilling ink tanks see Refilling Ink Tanks 185 ...

Page 186: ... off ON lamp lights The machine is ready to print ON lamp flashes The machine is getting ready to print or printing is in progress Alarm lamp flashes An error has occurred and the machine is not ready to print ON lamp flashes and Alarm lamp flashes alternately An error that requires contacting the service center may have occurred An Error Occurs 3 Wi Fi button Hold down to automatically set up the...

Page 187: ...ink runs out 7 Stop button Cancels operation when print copy or scan job is in progress Holding this button down lets you select maintenance options or machine settings 8 Black button Starts black white copying You can also press this button to finalize your selection for the setting item 9 Color button Starts color copying You can also press this button to finalize your selection for the setting ...

Page 188: ...Power Supply Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug Power Cord Notice for Unplugging the Power Cord 188 ...

Page 189: ...Confirming that the Power Is On The ON lamp is lit when the machine is turned on Note It may take a while for the machine to start printing immediately after you turn on the machine 189 ...

Page 190: ...n Error Occurs You can set the machine to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network This feature is set to off by default Managing the Printer Power Windows Managing the Printer Power Mac OS Turning off the machine 1 Press the ON button to turn off the machine When the ON lamp stops flashing the machine is turned of...

Page 191: ...o automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval This feature is set to on by default Managing the Printer Power Windows Managing the Printer Power Mac OS 191 ...

Page 192: ...er cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above unplug the power cord and call for service Using the machine with one of the unusual conditions above may cause a fire or an electric shock 192 ...

Page 193: ...m that the ON lamp is off Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the machine off 2 Confirm that the ON lamp is off 3 Unplug the power cord The specification of the power cord differs depending on the country or region of use 193 ...

Page 194: ...ings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer Mac OS Changing Settings from Operation Panel Initializing Machine Settings Disabling Wireless LAN Function 194 ...

Page 195: ...Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Changing the remaining ink level notification setting Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 195 ...

Page 196: ...ta being cut off The procedure for changing the print options is as follows 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box opens Note When you use the XPS printer driver the functions available to you are different 3 Change the individual settings If necessary change the setting of each item and then click OK The Page Setup tab is di...

Page 197: ... a printing profile is as follows Registering a Printing Profile 1 Open the printer driver setup window 2 Set the necessary items From Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the Main and Page Setup tabs 3 Click Save The Save Commonly Used Settings di...

Page 198: ...ver version the print settings that are already registered will be deleted from Commonly Used Settings Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setu...

Page 199: ...he error message from being displayed Then click Set to apply the selected setting Important Before enabling Function for Notifying the Remaining Ink Level replenish all inks to the upper limit line and reset the remaining ink level count by running Resets the Remaining Ink Level Count However if you reset the count by operating the operation panel of the printer the setting in the printer driver ...

Page 200: ...nction automatically turns off the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Open the printer driver setup window 2 Make sure that the printer is on and then click Auto Power on the Maintenance tab The Auto Power Settings dialog box opens Note If the printer is off or if communication between the printer and the computer is disable...

Page 201: ...u want to disable this function select Disable from the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is standing by is displayed When the setting is Disable Printer is offline is displayed 201 ...

Page 202: ...et mode Select this option when you wish to reduce the operating noise of the printer Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the printer during a specified period of time Set the Start time and the End time of the quiet mode you wish to be activated If both are set to the same time the quiet mode will not function Important You can s...

Page 203: ...Note The effects of the quiet mode may be less depending on the print quality settings 203 ...

Page 204: ...he Maintenance tab is set to automatic head alignment but you can change it to manual head alignment If the printing results of automatic print head alignment are not satisfactory perform manual head alignment Check this check box to perform the manual head alignment Uncheck this check box to perform the automatic head alignment Rotate 90 degrees left when orientation is Landscape On the Page Setu...

Page 205: ...e ink drying wait time Reducing the ink drying wait time speeds up printing 4 Apply the settings Click OK and when the confirmation message appears click OK The printer operates with the modified settings hereafter 205 ...

Page 206: ...Changing Settings from Operation Panel Quiet setting Turning on off Machine Automatically 206 ...

Page 207: ...ress Color button To disable the function press the Black button Important Operating speed is reduced compared to when the quiet mode is not selected Note You can set the quiet mode from the operation panel of the machine or the machine driver No matter how you set the quiet mode the mode is applied when you perform operations from the operation panel of the machine or printing and scanning from t...

Page 208: ...rform printing or scanning operations from the computer For Windows you can select whether you turn the machine on automatically from ScanGear scanner driver Turning off Machine Automatically You can enable the machine to turn off automatically when no operation is made or no printing data is sent to the machine for a specified period of time 1 Make sure machine is turned on 2 Press and hold Stop ...

Page 209: ... and printing operation from a computer over network becomes impossible To use the machine over network follow the instructions on the Canon website To initialize the machine settings press and hold the Stop button and release it when the Alarm lamp flashes 24 times All the machine settings are initialized The administrator password specified by IJ Network Tool returns to the default setting After...

Page 210: ...ss and hold Wi Fi button and release it when ON lamp flashes 3 Press Black button twice and press Wi Fi button When the ON lamp changed from flashing to lit and the Wi Fi lamp goes off the wireless LAN is disabled Note When you enable the wireless LAN press the Color button Black button and then Wi Fi button in this order 210 ...

Page 211: ...Network Connection Network Connection Tips 211 ...

Page 212: ...lt Network Settings Cannot Proceed beyond Printer Connection Screen Connect Cable Screen Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings 212 ...

Page 213: ...sable WSD WSD settings Enable Timeout setting WSD settings 1 minute Enable disable Bonjour Bonjour settings Enable Service name Bonjour settings Canon G3000 series LPR protocol setting Enable XXXXXX represents last six digits of machine s MAC address Access Point Mode Defaults Item Default SSID access point name 1 XXXXXX G3000series Security setting WPA2 PSK AES Password 2 machine serial number 1 ...

Page 214: ... printer from the results For Mac OS The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer s serial number to select the printer from among those that appear Note Serial number may not appear on result screen To check the printer s MAC address and the...

Page 215: ...mputer to connect to the machine on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or follow the instructions on the Canon website For Mac OS To connect an additional computer to the machine via LAN or to change from USB to LAN connection follow the instructions on the Canon website 215 ...

Page 216: ...cription Setting Product Information Product information Product Name Product name XXXXXXXX ROM Version ROM version XXXXXXXX Serial Number Serial number XXXXXXXX Wireless LAN Wireless LAN Enable Disable MAC Address MAC address XX XX XX XX XX XX WPS PIN CODE WPS PIN code XXXXXXXX Infrastructure Infrastructure Enable Disable Connection Connection status Active Inactive SSID SSID Wireless LAN SSID Ch...

Page 217: ... XXXX Stateless Prefix Length3 2 Stateless prefix length 3 XXX Stateless Address4 2 Stateless address 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length4 2 Stateless prefix length 4 XXX Default Gateway1 2 Default gateway 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Default Gateway2 2 Default gateway 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Default Gateway3 2 Default gateway 3 XXXX XXX...

Page 218: ...me Up to 15 alphanumeric charac ters WSD Printing WSD printing setting Enable Disable WSD Timeout Timeout 1 5 10 15 20 min LPD Printing LPD printing setting Enable Disable Bonjour Bonjour setting Enable Disable Bonjour Service Name Bonjour service name Bonjour service name Up to 52 alphanumeric characters DNS Server Obtain DNS server address au tomatically Auto Manual Primary Server Primary server...

Page 219: ... 2 Network status is only printed when IPv6 is enabled 3 Network status is only printed when IPv6 and IPsec settings are enabled 219 ...

Page 220: ...Network Communication Windows Checking and Changing Network Settings IJ Network Tool Network Connection IJ Network Tool Other Screens Network Communication Tips 220 ...

Page 221: ...AN Sheet Changing WEP Detailed Settings Changing WPA WPA2 Detailed Settings Changing Settings in Wired LAN Sheet Changing Settings in Admin Password Sheet Monitoring Wireless Network Status Changing Settings in Direct Connection Initializing Network Settings Viewing Modified Settings 221 ...

Page 222: ... it does not support Fast User Switching We recommend you exit IJ Network Tool before switching users Starting up IJ Network Tool 1 Start up IJ Network Tool as shown below In Windows 8 1 or Windows 8 select IJ Network Tool on the Start screen to start IJ Network Tool If IJ Network Tool is not displayed on the Start screen select the Search charm and search for IJ Network Tool In Windows 7 Windows ...

Page 223: ...ge the settings in the Wireless LAN sheet 1 Start up IJ Network Tool 2 Select printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration on Settings menu 4 Click Wireless LAN tab The Wireless LAN sheet is displayed For more on the Wireless LAN sheet see Wi...

Page 224: ...r the encryption type of the printer was switched make sure encryption types for the computer and the wireless router match that set to the printer If you connect to a network that is not protected with security measures there is a risk of disclosing data such as your personal information to a third party TCP IP Setup Sets the IP address of the printer to be used over the LAN Specify a value appro...

Page 225: ...en the printer is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration on Settings menu 4 Click Wireless LAN tab 5 Select Use WEP in Encryption Method and click Configuration The WEP Details screen is displayed 6 Change or check settings When changing the password WEP key the same change m...

Page 226: ...ess router Normally select Auto If you want to specify the method manually select Open System or Shared Key according to the setting of the wireless router 7 Click OK Important If the printer cannot communicate with the computer after the encryption type of the printer was switched make sure encryption types for the computer and the wireless router match that set to the printer Note Changing the n...

Page 227: ...le screenshots in this section refer to the WPA detailed settings 1 Start up IJ Network Tool 2 Select printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration on Settings menu 4 Click Wireless LAN tab 5 Select Use WPA WPA2 in Encryption Method and click ...

Page 228: ...o not know the wireless router passphrase refer to the instruction manual provided with the wireless router or contact its manufacturer The dynamic encryption method is selected from either TKIP basic encryption or AES secure encryption automatically Important If Auto is not displayed on Dynamic Encryption Type select either TKIP Basic Encryption or AES Secure Encryption 9 Click Finish 228 ...

Page 229: ...ption type of the printer was switched make sure encryption types for the computer and the wireless router match that set to the printer Note Changing the network settings with the USB cable temporarily may switch the default printer In this case reset Set as Default Printer 229 ...

Page 230: ...menu 4 Click Wired LAN tab The Wired LAN sheet is displayed For more on the Wired LAN sheet see Wired LAN Sheet 5 Change or check settings Set the IP address of the printer to be used over the LAN Specify a value appropriate for your network environment 6 Click OK After changing configuration a screen is displayed asking you for confirmation before the settings are sent to the printer If you click...

Page 231: ...tings To use an administrator password select the Use admin password check box and enter a password Important The password should consist of 4 to 32 alphanumeric characters The password is case sensitive Do not forget the password you set If you forget the administrator password you specified initialize the printer to return the password to the default setting 6 Click OK A screen is displayed aski...

Page 232: ...tion performance 1 Signal Strength Indicates the strength of the signal received by the printer ranging from 0 to 100 2 Link Quality Indicates the signal quality excluding the noise while communicating ranging from 0 to 100 Important If the indicated value is low move your printer closer to the wireless network device 4 If you measure connection performance in detail click Advanced Measurement The...

Page 233: ... and the following to improve the status of communication link and click Remeasurement Check that the printer and the wireless router are located within the wireless connectivity range with no obstacles between them Check if the distance between the printer and the wireless router is not too far If they are too far move them closer together within 164 ft 50 m Check that there is no barrier or obst...

Page 234: ...connection performance may become unstable Be sure to use a radio channel that does not interfere with other wireless routers Check that the printer and the wireless router face each other Connection performance may depend on the orientations of the wireless devices Replace the wireless router and the printer in another direction to achieve the best performance Check whether other computers are no...

Page 235: ... Settings menu The Direct Connection Setup of the Printer screen is displayed 3 Check displayed message and click Next 4 If User Account Control screen is displayed click Yes The Select Printer screen is displayed Note If only one printer is available for changing the settings the Direct Connection Setup of the Printer screen is displayed In this case go to step 6 5 Select printer from the Select ...

Page 236: ...tings from the screen above you can update the SSID access point name and password at the same time using the operation panel You cannot change the encryption method For details search for UG500 UG501 on your printer s Online Manual and see the instructions shown 7 Click Settings The setting information is sent to the printer 236 ...

Page 237: ...art up IJ Network Tool 2 Select printer in Printers 3 Select Maintenance on Settings menu The Maintenance screen is displayed 4 Click Initialize 5 When confirmation screen is displayed click Yes The network settings of the printer are initialized Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN wil...

Page 238: ...change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings To change the network settings using Canon IJ Network Tool enable wireless LAN in advance 238 ...

Page 239: ...s The Confirmation screen is displayed after you modified the printer settings on the Configuration screen When you click Yes on the Confirmation screen the following screen is displayed for checking the modified settings 239 ...

Page 240: ...reen Authentication Type Confirmation Screen PSK Passphrase and Dynamic Encryption Setup Screen Setup Information Confirmation Screen Wired LAN Sheet Admin Password Sheet Network Information Screen Access Control Sheet Edit Accessible MAC Address Screen Add Accessible MAC Address Screen Edit Accessible IP Address Screen Add Accessible IP Address Screen 240 ...

Page 241: ...pdate Performs printer detection again Click this button if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If No Driver is displayed for the name associate the port with the printer When Printer Driver Is Not Associated with Port If Not Found is displayed for the status check the followings The wireless ro...

Page 242: ...er that has the status Not Found This item has the same function as Configuration in the Settings menu Canon IJ Network Tool Menus The following menu is displayed from the Canon IJ Network Tool screen 1 File menu Exit Exits IJ Network Tool 2 View menu Status Displays the Status screen to check the printer connection status and wireless communication status In the direct connection access point mod...

Page 243: ...yed informing you of this condition Note This item has the same function as Update in the Canon IJ Network Tool screen Network Information Displays the Network Information screen to check the network settings of the printer and the computer Network Information Screen Display Warning Automatically Enables or disables automatic display of the instruction screen When this menu is selected the instruc...

Page 244: ...th the printer Associate Port Screen This menu is available when No Driver is displayed for the selected printer Associating a port with the printer enables you to use it Maintenance Displays the Maintenance screen to return the network settings of the printer to factory default and to mount the card slot as the network drive Maintenance Screen Set up printer s direct connection You can change or ...

Page 245: ...Click the tab to select the sheet to change the settings The following screen is the example to change the setting on the Wireless LAN sheet Note This function is not available depending on the printer you are using For more on each sheet see the following Wireless LAN Sheet Wired LAN Sheet Admin Password Sheet 245 ...

Page 246: ...ication devices e g computers smartphones or tablets to the printer using it as an access point wireless router Note When Direct Connection is displayed on Network Type you cannot change the settings on the Wireless LAN sheet or the Admin Password sheet You can change or check the settings from Set up printer s direct connection on the Settings menu when you use the printer with the direct connect...

Page 247: ...omatically To change WEP settings set before click Configuration to display the screen Changing WEP Detailed Settings Use WPA WPA2 Transmission is encrypted using a WPA WPA2 key you specified The security has been strengthened more than WEP If a WPA WPA2 key has not been set the Authentication Type Confirmation screen is displayed automatically To change WPA WPA2 settings set before click Configur...

Page 248: ...assigned by a DHCP server DHCP server functionality must be enabled on your wireless router Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a particular IP address or a fixed IP address 248 ...

Page 249: ...easures there is a risk of disclosing data such as your personal information to a third party Note Signal strength is displayed as follows Good Fair Poor Type of encryption is displayed as follows Blank No encryption WEP WEP is set WPA WPA2 WPA WPA2 is set 2 Update Click to update the list of wireless routers when your target wireless router is not detected If the target wireless router is set to ...

Page 250: ...e The WPA WPA2 Details screen or the WEP Details screen appears if the selected wireless router is encrypted In this case configure the details to use the same encryption settings set to the wireless router Wireless routers that cannot be used by this machine including those configured to use different encryption methods are displayed grayed out and cannot be configured 250 ...

Page 251: ...e wireless router The number of characters and character type that can be entered differ depending on the combination of the key length and key format Key Length 64bit 128bit Key Format ASCII 5 characters 13 characters Hexadecimal Hex 10 digits 26 digits 2 Key Length Select either 64bit or 128bit 3 Key Format Select either ASCII or Hex 4 Key ID Select the Key ID index set to the wireless router 5 ...

Page 252: ...Select Auto or Open System or Shared Key 252 ...

Page 253: ...reen differs depending on the present settings 1 Authentication Type Displays the type of authentication used for client authentication This machine supports the PSK authentication method 2 Dynamic Encryption Type Displays the dynamic encryption method 3 Change Settings Displays the Authentication Type Confirmation screen Authentication Type Confirmation Screen 253 ...

Page 254: ... the printer you are using Type of authentication used for client authentication is displayed 1 Authentication Type Type of authentication used for client authentication is displayed PSK This machine supports the PSK authentication method This authentication type PSK uses a passphrase 254 ...

Page 255: ...ase set to the wireless router The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value If you do not know the wireless router passphrase refer to the instruction manual provided with the wireless router or contact its manufacturer 2 Dynamic Encryption Type The dynamic encryption method is selected from either TKIP basic encryption or AES secure encrypti...

Page 256: ...tup Information Confirmation Screen Note This function is not available depending on the printer you are using Displays the settings used for client authentication Check the settings and click Finish 256 ...

Page 257: ...dress of the printer to be used over the LAN Specify a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server DHCP server functionality must be enabled on your router Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you w...

Page 258: ...reen 1 Use admin password Sets an administrator password with privileges to set up and change detailed options To use this feature select this check box and enter a password 2 Password Enter the password to set 3 Password Confirmation Enter the password again for confirmation Important If you forget the administrator password you specified initialize the printer to return the password to the defau...

Page 259: ...is set for the printers and the computers To display the Network Information screen select Network Information from the View menu 1 OK Returns to the Canon IJ Network Tool screen 2 Copy All Information All network information displayed is copied to the clipboard 259 ...

Page 260: ...reen 1 Printer Access Control Type Select the type of access control with which to limit access of computers or network devices to the printer over a network The setting items may differ depending on the choice of access control methods When Selecting MAC address When Selecting IP address When Selecting MAC address The accessible computers or network devices are specified by their MAC addresses Co...

Page 261: ...registered to either list will be allowed access to the printer 2 Accessible MAC Addresses Shows the registered MAC addresses and any comments 3 Edit The Edit Accessible MAC Address screen is displayed to edit the settings selected in Accessible MAC Addresses Edit Accessible MAC Address Screen Add Accessible MAC Address Screen 4 Add The Add Accessible MAC Address screen is displayed to register th...

Page 262: ...t the same time An access control type is enabled as long as the Enable printer access control check box is selected regardless of the type currently displayed by selecting in Printer Access Control Type When both access control types are enabled at the same time a computer or a network device whose address is registered to either list will be allowed access to the printer 2 Accessible IP Addresse...

Page 263: ...or network devices within the network from which to access the printer The printer cannot be accessed from a computer or a network device that is not on the list Up to 16 IP addresses can be registered IP addresses specified by Range Specification are counted as one address Use Range Specification when you intend to register 17 or more IP addresses 5 Delete Deletes the selected IP address from the...

Page 264: ... example screenshots in this section refer to the Add Accessible MAC Address Screen 1 MAC Address Enter the MAC address of a computer or a network device to allow access 2 Comment Optionally enter any information to identify the device such as the name of the computer Important Comments will be displayed only on the computer used to enter them 264 ...

Page 265: ...Address Specification in Specification Method An IP address is expressed as four values ranging from 0 to 255 Start IP Address Enter the first IP address in the range of addresses of the computers or network devices to allow access when you selected Range Specification in Specification Method An IP address is expressed as four values ranging from 0 to 255 End IP Address Enter the last IP address i...

Page 266: ...Important Comments will be displayed only on the computer used to enter them 266 ...

Page 267: ...Tool Other Screens Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen 267 ...

Page 268: ...pdate Performs printer detection again Click this button if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If No Driver is displayed for the name associate the port with the printer When Printer Driver Is Not Associated with Port If Not Found is displayed for the status check the followings The wireless ro...

Page 269: ...er that has the status Not Found This item has the same function as Configuration in the Settings menu Canon IJ Network Tool Menus The following menu is displayed from the Canon IJ Network Tool screen 1 File menu Exit Exits IJ Network Tool 2 View menu Status Displays the Status screen to check the printer connection status and wireless communication status In the direct connection access point mod...

Page 270: ...yed informing you of this condition Note This item has the same function as Update in the Canon IJ Network Tool screen Network Information Displays the Network Information screen to check the network settings of the printer and the computer Network Information Screen Display Warning Automatically Enables or disables automatic display of the instruction screen When this menu is selected the instruc...

Page 271: ...th the printer Associate Port Screen This menu is available when No Driver is displayed for the selected printer Associating a port with the printer enables you to use it Maintenance Displays the Maintenance screen to return the network settings of the printer to factory default and to mount the card slot as the network drive Maintenance Screen Set up printer s direct connection You can change or ...

Page 272: ...he device status is displayed as Available or Unavailable 2 Signal Strength Indicates the strength of the signal received by the printer ranging from 0 to 100 3 Link Quality Indicates the signal quality excluding the noise while communicating ranging from 0 to 100 4 Advanced Measurement To examine the connection performance between the printer and the wireless router or between the printer and the...

Page 273: ...nnection performance measurement Connection Performance Measurement Screen Initial Screen Connection Performance Measurement Screen Completion Screen Connection Performance Measurement Screen Initial Screen Click Next to start measurement Connection Performance Measurement Screen Completion Screen Displays when the measurement is finished 273 ...

Page 274: ...he printer and the wireless router Good connection performance Unstable connection performance Cannot connect Measurement is canceled or cannot measure 2 Remeasurement Measures the connection performance again Note If any messages appear on Overall Network Performance move the machine and wireless router as instructed to improve the performance 274 ...

Page 275: ...settings of the printer Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so use the Setup CD ROM or follow the instructions on the Canon website to perform setup 2 Network Setup of the Card Slot Note This item is not available depending on the printer you are using Status ...

Page 276: ...n Network Setup of the Card Slot Screen Setup Failed Screen Note You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings To change the network settings using IJ Network Tool enable the LAN settings in advance Network Setup of the Card Slot Screen Setup Screen 1 Drive Select the drive letter to assign to the network drive 2 Up...

Page 277: ...to the card slot 2 Retry Returns to Network Setup of the Card Slot screen and re executes the network drive mapping 3 Cancel Cancels the card slot setup When IJ Network Tool is running over LAN the Cancel button is displayed grayed out and cannot be clicked 277 ...

Page 278: ...e You cannot print with the printer unless the printer driver is associated with the port 1 Model Displays the name of device specified as a destination port It is blank if the name of device is not detected 2 Printer Displays the printer driver installed in the computer Select the printer for which you want to change the association 3 OK Performs association 278 ...

Page 279: ...is set for the printers and the computers To display the Network Information screen select Network Information from the View menu 1 OK Returns to the Canon IJ Network Tool screen 2 Copy All Information All network information displayed is copied to the clipboard 279 ...

Page 280: ...Network Communication Tips Using Card Slot over Network When Printer Driver Is Not Associated with Port Technical Terms Restrictions Firewall 280 ...

Page 281: ...ng Card Slot as Network Drive Restrictions on Card Slot Use over Network Mounting Card Slot as Network Drive The card slot must be mounted to use it over a network To mount the card slot as the network drive follow the procedure below 1 Insert memory card into card slot 2 Start up IJ Network Tool 3 Select machine in Printers 4 Select Maintenance on Settings menu 5 Click Setup 6 Specify drive lette...

Page 282: ...onsisting of eight or less lowercase letters not including its extension may be shown in uppercase For example a file name such as abcdefg doc will be ABCDEFG DOC while a name such as AbcdeFG doc will appear the same The file is not actually renamed but merely appears to be changed When you enable a memory card in the card slot of the machine to be writable only from a USB connected computer you c...

Page 283: ...r contact your Internet service provider or a network device manufacturer If you write files to a memory card over a network when IJ Network Scanner Selector EX is not running the Date Modified of the files may not be proper Make sure to start up IJ Network Scanner Selector EX before you write files to a memory card over the network For details refer to IJ Network Scanner Selector EX Menu and Sett...

Page 284: ... printer driver follow the procedure below 1 Start up IJ Network Tool 2 Select printer displayed as No Driver on Name 3 Select Associate Port on Settings menu The Associate Port screen is displayed 4 Select printer to associate with port The list of the printers that the printer driver is installed is displayed at Printer on the Associate Port screen Select a printer to associate with a created po...

Page 285: ...onnection Ad hoc Client computer and machine setting where wireless communication occurs on a peer to peer basis i e all clients in with the same SSID network name communicate directly with each other No wireless router is required This machine does not support ad hoc communication Admin Password Administrator password in IJ Network Tool to restrict access to network users It must be entered to ac...

Page 286: ...utomatically C Channel Frequency channel for wireless communication In the infrastructure mode the channel is automatically adjusted to match that set to the wireless router This machine supports channels 1 to 13 Channels 12 and 13 are not supported depending on the country or region of purchase Note that the number of channels that can be used for your wireless LAN varies depending on the region ...

Page 287: ...2 4 GHz and 5 GHz frequency ranges Even when using two or more antennas simultaneously or obtaining a bigger transfer rate than before by using multiple communication channels at the same time the transmission speed may be influenced by the connected apparatus At the maximum transfer rate of 600 Mbps it is possible to communicate with multiple computer terminals within a dozen or so metre radius C...

Page 288: ...nection between the wireless router and the printer excluding noise interference is indicated with a value from 0 to 100 LPR A platform independent printing protocol used in TCP IP networks It does not support bidirectional communication M MAC Address Also known as the physical address A unique and permanent hardware identifier that is assigned to network devices by its manufacturer MAC addresses ...

Page 289: ...ic characters The SSID may also be referred to by its network name Stealth In the stealth mode a wireless router hides itself by not broadcasting its SSID The client must specify the SSID set to the wireless router to detect it Subnet Mask IP address has two components the network address and the host address Subnet Mask used to calculate the Subnet Mask address from the IP address A Subnet Mask i...

Page 290: ...cation This machine is a Wi Fi authorized product Wireless LAN A network that instead of being connected by physical wires is connected by a wireless technology such as Wi Fi Wireless Router A wireless transceiver or base station that receives information from wireless clients the machine and rebroadcasts it Required in an infrastructure network WPA Security framework announced by the Wi Fi Allian...

Page 291: ...r This machine supports WPA2 PSK Passphrase This encrypted key is used to perform WPA2 PSK authentication The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value WPS Wi Fi Protected Setup WPS is a standard for easy and secure establishment of a wireless network There are 2 primary methods used in the Wi Fi Protected Setup PIN entry a mandatory method of...

Page 292: ...ms you should set a network key WEP or WPA WPA2 to the wireless router to encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed 292 ...

Page 293: ...function of the security software or operation system Important If you disabled the firewall function disconnect your network from the Internet Some applications like the network configuration software override firewall settings Check the application s settings beforehand If the printer you use is set to Get IP address automatically the IP address changes every time the printer connects to the net...

Page 294: ...g Optimal Printing Results Ink Tips Printing Tips Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Machine Handling Precautions Keeping Print Quality High Transporting Your Printer 294 ...

Page 295: ...ts condition When the printer performs cleaning a small amount of ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Does black and white printing use color ink Black and white printing may use ink other than black in...

Page 296: ... paper or performing borderless printing the area where papers go through may get smeared with ink Clean the inside of your machine with Bottom Plate Cleaning Check how to load the paper correctly Is the paper loaded in the correct orientation To load paper in the rear tray load paper WITH THE PRINTING SIDE FACING YOU Loading Paper Is the paper curled The curled paper causes paper jam Flatten the ...

Page 297: ...lts Are Unsatisfactory There are various types of paper paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents Each media type has specific preset settings such as how ink is used and sprayed distance from nozzles etc so that you can print on that type with optimal image quality This allows you to print with the settings best suited for ...

Page 298: ...r press the ON button If you press the ON button while printing is in progress the print data sent from the computer queues in the machine and you may not be able to continue to print Press the Stop button to cancel printing 298 ...

Page 299: ... any object on the document cover Do not place any object on the document cover It will fall into the rear tray when the document cover is opened and cause the machine to malfunction Also place the machine where objects will not fall on it 299 ...

Page 300: ...press the ON button to turn off the power the machine caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned off the print head will not be capped properly and this will cause drying or clogging When unplugging the power cord make sure that the ON lamp is not lit Print periodically Just as the tip of a felt pe...

Page 301: ...print head thus preventing it from drying Do not remove the cartridge Ink may leak When transporting the machine pack the machine in a plastic bag so that ink does not leak When a shipping agent is handling transport of the machine have its box marked THIS SIDE UP to keep the machine with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Make sure the machine is on 2 Hold down th...

Page 302: ...nplug the power cord from the machine 6 Use adhesive tape to secure all the covers on the machine to keep them from opening during transportation Then pack the machine in the plastic bag 7 Attach the protective material to the machine when packing the machine in the box 302 ...

Page 303: ...Certificates of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyr...

Page 304: ... Temperature 41 to 95 F 5 to 35 C Humidity 10 to 90 RH no condensation The performance of the printer may be reduced under certain temperature and humidity conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Stora...

Page 305: ...easing the scanning resolution will limit the maximum possible scanning area Gradation Input Output Gray 16 bit 8 bit Color 48 bit 24 bit RGB each 16 bit 8 bit Network Specifications Communication protocol TCP IP Wireless LAN Supported Standards IEEE802 11n IEEE802 11g IEEE802 11b Frequency bandwidth 2 4 GHz Channel 1 11 or 1 13 Frequency bandwidth and available channels differ depending on countr...

Page 306: ...ion with iOS Android Windows RT and Windows 10 Mobile Mobile Printing Capability Google Cloud Print PIXMA Cloud Link An internet connection is required to use Easy WebPrint EX and all the Online Manual Windows Operation can only be guaranteed on a computer with Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista or Windows XP pre installed Windows A CD ROM Drive or internet connection is requ...

Page 307: ... In an in house network environment the 5222 port must be open Contact the network administrator for details Information in this guide is subject to change without notice 307 ...

Page 308: ...Information about Paper Media Types You Can Use Paper Load Limit Media Types You Cannot Use Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 308 ...

Page 309: ...ine paper access our website Note You may not be able to purchase some Canon genuine papers depending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by name Paper for printing documents Canon Red Label Superior WOP111 1 Canon Océ Office Colour Paper SAT213 1 Paper for printing photos Glossy Photo Paper Everyday Use GP 501 Photo Paper Glossy GP 701 P...

Page 310: ... size 2 17 x 3 50 inches 55 0 x 89 0 mm Maximum size 8 50 x 26 61 inches 215 9 x 676 0 mm Paper Weight You can use paper in the following weight range 17 to 28 lb 64 to 105 g m2 plain paper except for Canon genuine paper Do not use heavier or lighter paper except for Canon genuine paper as it could jam in the machine Notes on Storing Paper Take out only the necessary number of paper from the packa...

Page 311: ...100 sheets Approx 50 sheets Canon Océ Office Colour Paper SAT213 Approx 80 sheets Approx 50 sheets Paper for printing photos Media Name Model No Rear Tray Glossy Photo Paper Everyday Use GP 501 3 10 sheets A4 Letter 20 sheets 4 x 6 10 x 15 cm Photo Paper Glossy GP 701 3 10 sheets A4 Letter 20 sheets 4 x 6 10 x 15 cm Photo Paper Plus Glossy II PP 201 3 10 sheets A4 Letter 5 x 7 13 x 18 cm 8 x 10 20...

Page 312: ... or environmental conditions either very high or low temperature or humidity In such cases reduce the number of paper you load at a time to less than half 2 We recommend that you remove the previously printed paper or envelope from the paper output tray before continuously printing to avoid blurs and discoloration 3 When loading paper in stacks the print side may become marked as it is fed or pape...

Page 313: ...er weighing more than 28 lb 105 g m2 except for Canon genuine paper Plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Paper that is no...

Page 314: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 314 ...

Page 315: ...y Photo Paper Everyday Use GP 501 Photo Paper Glossy GP 701 Photo Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II PP 301 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Paper MP 101 Performing Borderless Printing on any other type of paper may substantially reduce printing quality and or result in printouts with altered color hues Borderless Printing on plain pa...

Page 316: ...inches 120 2 x 169 8 mm 8 x 10 20 x 25 cm 7 73 x 9 69 inches 196 4 x 246 0 mm Square 5 x 5 13 x 13 cm 4 53 x 4 53 inches 115 0 x 115 0 mm Card 2 17 x 3 58 55 x 91 mm 1 89 x 3 26 inches 48 2 x 83 0 mm Recommended printing area A 1 23 inches 31 2 mm B 1 28 inches 32 5 mm Printable area Other than Square size C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 13 inch 3 4 mm F 0 13 inch 3 4 mm Square size C 0 ...

Page 317: ...etter 8 00 x 10 69 inches 203 2 x 271 4 mm Legal 8 00 x 13 69 inches 203 2 x 347 6 mm Recommended printing area A 1 23 inches 31 2 mm B 1 28 inches 32 5 mm Printable area C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 25 inch 6 4 mm F 0 25 inch 6 3 mm 317 ...

Page 318: ...ting Area width x height Envelope DL 4 06 x 7 20 inches 103 2 x 183 0 mm Envelope Com 10 3 85 x 8 04 inches 97 9 x 204 3 mm Recommended printing area A 0 31 inch 8 0 mm B 1 14 inches 29 0 mm C 0 13 inch 3 4 mm D 0 13 inch 3 4 mm 318 ...

Page 319: ...haracters Model whose serial number is used as the administrator password For the models other than the above the printer serial number is used as the administrator password Where Serial Number Is Located The following character restrictions apply to the password that you change Set the password by using 4 to 32 characters The allowed characters are single byte alphanumeric characters For security...

Page 320: ...ding on the printer you are using For security reasons we recommend you change the password Note Use an OS or web browser below to use Remote UI iOS devices OS iOS 6 1 or later Browser Default browser of iOS device Mobile Safari Android devices OS Android 2 3 3 or later Browser Default browser of Android device browser or Chrome Mac OS devices OS Mac OS X v 10 6 or later Browser Safari 5 1 or late...

Page 321: ...rs four alphabets followed by five numbers Example Note The printer serial number is written on the warranty Depending on the printer you are using you can check the serial number by printing out the network setting information of the printer For more on printing search for NR044 on your printer s Online Manual and see the instructions shown 321 ...

Page 322: ...eries Model name Using the card slot via a network MG7700 ser ies MG7500 ser ies MG7100 ser ies MG6900 ser ies MG6800 ser ies MG6700 ser ies MG6600 ser ies MG6500 ser ies MG6400 ser ies MG5700 ser ies No card slot MG5600 ser ies No card slot MG5500 ser ies No card slot MG3600 ser ies No card slot MG3500 ser ies No card slot MG2900 ser ies No card slot MG2500 ser ies No card slot MG2400 ser ies No ...

Page 323: ...O series G series Model name Using the card slot via a network MX series No card slot MB series No card slot E series No card slot P series No card slot iP series No card slot iX series No card slot iB series No card slot PRO series No card slot G series No card slot 323 ...

Page 324: ...Printing Printing from Computer Printing from Smartphone Tablet 324 ...

Page 325: ...ing from Computer Printing from Application Software Windows Printer Driver Printing from Application Software Mac OS Printer Driver Printing Using Canon Application Software Printing Using a Web Service 325 ...

Page 326: ... Software Windows Printer Driver Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers 326 ...

Page 327: ...Open the printer driver setup window 4 Select a frequently used profile In Commonly Used Settings on the Quick Setup tab select a printing profile suited for the purpose When you select a printing profile the Additional Features Media Type and Printer Paper Size settings are automatically switched to the values that were preset 5 Select the print quality For Print Quality select High Standard or D...

Page 328: ... The print quality settings that can be selected may differ depending on a printing profile 6 Complete the setup Click OK When you execute print the document is printed with settings that match your purpose 328 ...

Page 329: ...ent Settings check box all settings specified on the Quick Setup Main and Page Setup tabs are saved and you can print with the same settings from the next time as well In the Commonly Used Settings window click Save to register the specified settings 329 ...

Page 330: ... driver Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss Photo Paper Glossy GP 501 GP 601 Glossy Photo Paper Matte Photo Paper MP 101 Matte Photo Paper Canon genuine papers Business Letter Printing Media name Model No Media Type in the printer driver High Resolution Paper HR 101N High Resolution Paper Canon genuine papers Original ...

Page 331: ...caled Printing Page Layout Printing Tiling Poster Printing Booklet Printing Duplex Printing Stamp Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper Dimensions Custom Size Editing the Print Document or Reprinting from the Print History 331 ...

Page 332: ... the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check Rotate 180 degrees check box when you want to perform printing with the original being rotated 180 degrees 4 Complete the setup Click OK When you execute print the document will be printed with the selected pa...

Page 333: ...cify the number of copies to be printed 3 Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together Uncheck this check box when you want to...

Page 334: ...tion software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unavailable when Tiling Poster is selected for Page Layout When Booklet is selected for Page Layout Print from Last Page and Collate appear grayed out and cannot be set When Duplex Printing Manual ...

Page 335: ...be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab The printer analyzes the Orientation and Page Layout settings and automatically selects the best staple position When you want to change the setting select from the list 3 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 335 ...

Page 336: ...ou execute print the data is printed with the specified staple side and margin width Important Stapling Side and Specify Margin appear grayed out and are unavailable when Borderless Tiling Poster or Booklet is selected for Page Layout Scaled is selected for Page Layout When Duplex Printing Manual is also selected only Stapling Side can be specified 336 ...

Page 337: ... as a photo without providing any margin around it set borderless printing The procedure for performing borderless printing is as follows You can also set borderless printing in Additional Features on the Quick Setup tab Setting Borderless Printing 1 Open the printer driver setup window 2 Set borderless printing Select Borderless from the Page Layout list on the Page Setup tab Click OK when the co...

Page 338: ...ual Stapling Side settings and the Stamp Background Stamp button on the Page Setup tab appear grayed out and are unavailable When Envelope or High Resolution Paper is selected from the Media Type list on the Main tab you cannot perform borderless printing Depending on the type of the media used during borderless printing the print quality may deteriorate at the top and bottom of the sheet or stain...

Page 339: ...eft Important When the amount of extension is decreased an unexpected margin may be produced on the print depending on the size of the paper Note When the Amount of Extension slider is set to the leftmost position image data will be printed in the full size When Preview before printing is checked on the Main tab you can confirm whether there will be no margin before printing 339 ...

Page 340: ...ayout list on the Page Setup tab 3 Select the paper size of the document Using Page Size select the page size that is set with your application software 4 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list When the Printer Paper Size is smaller than the Page Size the page image will be reduced When the Printer Paper Size is larger than t...

Page 341: ...nt settings are displayed in the settings preview on the left side of the printer driver 5 Complete the setup Click OK When you execute print the document will be enlarged or reduced to fit to the page size 341 ...

Page 342: ...e Page Setup tab 3 Select the paper size of the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer paper size is smaller than the Page Size the page image will be reduced When the printer paper size is larger than the Page Size the page image will be enlar...

Page 343: ... in a value into the Scaling box The current settings are displayed in the settings preview on the left side of the printer driver 5 Complete the setup Click OK When you execute print the document will be printed with the specified scale 343 ...

Page 344: ... used to create the original has the scaled printing function configure the settings on your application software You do not need to configure the same setting in the printer driver Note Selecting Scaled changes the printable area of the document 344 ...

Page 345: ...ect Page Layout from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of pages to be printed on one sheet and the page order If necessary click Specify specify the following set...

Page 346: ...To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 346 ...

Page 347: ...The procedure for performing tiling poster printing is as follows Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in...

Page 348: ...perating environments are used Print Cut Paste lines in margins To leave out cut lines uncheck this check box Print page range Specifies the printing range Select All under normal circumstances To reprint only a specific page select Pages and enter the page number you want to print To specify multiple pages enter the page numbers by separating them with commas or by entering a hyphen between the p...

Page 349: ...displayed Note Click the deleted pages to display them again Right click the settings preview to select Print all pages or Delete all pages 2 Complete the setup After completing the page selection click OK When you execute print only specified pages will be printed Important Since tiling poster printing enlarges the document when printing it the print results may become coarse 349 ...

Page 350: ...let printing is as follows 1 Open the printer driver setup window 2 Set booklet printing Select Booklet from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the window 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the margin for stapling and the margin...

Page 351: ...ox 5 Complete the setup Click OK on the Page Setup tab When you execute print the document will be printed on one side of a sheet of paper When the printing of one side is complete set the paper correctly by following the message and click OK When the printing of the other side is complete fold the paper at the center of the margin and make a booklet Important Booklet cannot be selected when a med...

Page 352: ...Duplex Printing Manual check box on the Page Setup tab 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page Layout list 4 Specify the side to be stapled The best Stapling Side is selected automatically from the Orientation and Page Layout settings To change the setting select another stapling side from the list 5 Set the margin width If necessary click Specify Mar...

Page 353: ... other than Plain Paper is selected from Media Type on the Main tab Duplex Printing Manual appears grayed out and is unavailable When Borderless Tiling Poster or Booklet is selected from the Page Layout list Duplex Printing Manual and Stapling Side appear grayed out and are unavailable Note If the back side of the paper becomes smudged during duplex printing perform Bottom Plate Cleaning in the Ma...

Page 354: ... to print date time and user name The Background function allows you to print a light illustration behind the document data The procedure for performing stamp background printing is as follows Printing a Stamp CONFIDENTIAL IMPORTANT and other stamps that are used often in companies are pre registered 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The St...

Page 355: ...s check box is unchecked the stamp is printed behind the document data and may be hidden in the overlapping sections depending on the application software used Place stamp over text cannot be used when the XPS printer driver is used When the XPS printer driver is used the stamp is normally printed in the foreground of the document Print semitransparent stamp Check this check box to print a semi tr...

Page 356: ...kground click this Background first page only To print the background only on the first page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the data is printed with the specified background Important When Borderless is selected the Stamp Background Stamp button appears grayed out and is unavailable Note The stamp and background are not printed on bl...

Page 357: ...of an existing stamp Unnecessary stamps can be deleted at any time The procedure for registering a new stamp is as follows Registering a New Stamp 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The Stamp Background Stamp dialog box opens Note With the XPS printer driver the Stamp Background button has become the Stamp button and only the stamp function ...

Page 358: ...er Name the creation date time and user name of the printed object are displayed in Stamp Text If necessary change the settings of TrueType Font Style Size and Outline You can select the color of the stamp by clicking Select Color Important Stamp Text appears grayed out and is unavailable when Date Time User Name is selected Placement tab Select the stamp position from the Position list You can al...

Page 359: ...og box opens 3 Configure the stamp while viewing the preview window 4 Overwrite save the stamp Click Save overwrite on the Save settings tab When you want to save the stamp with a different title type a new title in the Title box and click Save Click OK when the confirmation message appears 5 Complete the setup Click OK The Stamp Background Stamp dialog box opens again The registered title appears...

Page 360: ...er some of the settings of an existing background An unnecessary background can be deleted The procedure for registering image data to be used as a background is as follows Registering New Background 1 Open the printer driver setup window 2 Click Stamp Background on the Page Setup tab The Stamp Background dialog box opens Note With the XPS printer driver the Stamp Background button has become the ...

Page 361: ...kground image data with the Intensity slider Moving the slider to the right darkens the background and moving the slider to the left lightens the background To print the background at the original bitmap intensity move the slider to the rightmost position 6 Save the background Click the Save settings tab and enter a title in the Title box and then click Save Click OK when the confirmation message ...

Page 362: ...he Title box and click Save Click OK when the confirmation message appears 5 Complete the setup Click OK then it returns to Stamp Background dialog box The registered title appears in the Background list Deleting an Unnecessary Background 1 Click Select Background in the Stamp Background dialog box The Background Settings dialog box opens 2 Select the background to be deleted Select the title of t...

Page 363: ... Settings on the Quick Setup tab 4 Select the paper size When the Envelope Size Setting dialog box is displayed select Envelope Com 10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation 6 Select the print quality Select High or Standard that matches your purpose for Print Quality 7 Co...

Page 364: ...e messages are displayed To hide the guide messages check the Do not show this message again check box To show the guide again click the View Printer Status button on the Maintenance tab and start the Canon IJ Status Monitor Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting 364 ...

Page 365: ...eturn postcards can be used only when you print them from the computer When printing a return postcard always set the paper size to Hagaki 2 200x148mm from your application software or the printer driver Do not fold the return postcard If a crease is formed the printer will not be able to feed the postcard properly and this condition will cause line shifts or a paper jam With return postcards bord...

Page 366: ...and click View Printer Status to start the Canon IJ Status Monitor On the Option menu choose Display Guide Message and click Hagaki Printing to enable the setting When printing on media other than postcards load the media according to usage method of that media and click Start Printing 366 ...

Page 367: ...ults display on the Quick Setup tab 1 Open the printer driver setup window 2 Set the preview Check the Preview before printing check box on the Main tab 3 Complete the setup Click OK When you execute print the Canon IJ Preview opens and displays the print results Important In the Manual Color Adjustment dialog box the Color Adjustment tab contains the Print a pattern for color adjustment check box...

Page 368: ...a custom size in Printer Paper Size on the Quick Setup tab 1 Open the printer driver setup window 2 Select the paper size Select Custom for Page Size on the Page Setup tab The Custom Paper Size dialog box opens 3 Set the custom paper size Specify Units and enter the Width and Height of the paper to be used Then click OK 4 Complete the setup Click OK on the Page Setup tab When you execute print the...

Page 369: ...the values If the application software does not have such a function or if the document does not print correctly perform the above procedure from the printer driver to set the values Printing may be disabled depending on the size of the specified user defined media For information about printable sizes for user defined media see Supported Media Types 369 ...

Page 370: ...ieve the document print history to print the document The procedure for using the Canon IJ XPS Preview is as follows Print Combine Documents Delete Document Reset Documents View Thumbnails Move Document Undo Move Page Delete Page Note By clicking View Thumbnails you can display or hide thumbnails of the print documents selected in the Document Name list Clicking Undo reverses the change that just ...

Page 371: ...se to select multiple documents When you combine documents the documents selected before the combining are deleted from the list and the combined document is added to the list Changing the sequence of print documents or print pages To change the sequence of the print documents go to the Document Name list and select the print document to be moved Next on the Edit menu select Move Document from Doc...

Page 372: ...ults for certain print pages Check the preview before printing Depending on the print settings of the print document some functions may not be available in the Canon IJ XPS preview Note You can rename Document Name to any name 5 Executing print Click Print When you execute print the printer uses the specified settings to print the data Reprinting from the Print History When you click Save Print Hi...

Page 373: ...Related Topic Displaying the Print Results before Printing 373 ...

Page 374: ...ing Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 374 ...

Page 375: ...the Main tab select Custom for Print Quality and click Set The Custom dialog box opens 3 Setting the print quality level Drag the slider bar to select the print quality level and click OK 4 Complete the setup Click OK on the Main tab When you execute print the image data is printed with the selected print quality level Important Certain print quality levels cannot be selected depending on the sett...

Page 376: ...Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 376 ...

Page 377: ...ox on the Main tab 3 Complete the setup Click OK When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Important When the Grayscale Printing check box is checked the printer driver processes image data as sRGB data In this case actual colors printed may differ from those in the original image data When using the grayscale printin...

Page 378: ...Note During Grayscale Printing inks other than black ink may be used as well 378 ...

Page 379: ...e an application software to specify a printing ICC profile select None The procedure for specifying color correction is as follows You can also set color correction on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment O...

Page 380: ... an application software to print data 4 Complete the setup Click OK on the Main tab When you execute print the document data is printed with the specified color correction Important When ICM is disabled in the application software ICM is unavailable for Color Correction and the printer may not be able to print the image data properly When the Grayscale Printing check box on the Main tab is checke...

Page 381: ...tion software to be used There are two typical printing methods Check the color space sRGB of the image data and the application software to be used and then select the printing method suited to your purpose Adjusting Colors with the Printer Driver Describes the procedure for printing sRGB data by using the color correction function of the printer driver To print using Canon Digital Photo Color Th...

Page 382: ...driver is as follows 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Select color correction Click Matching tab and select Driver Matching for Color Correction 4 Set the other items If necessary click Color Adjustment tab and adjust the color balance Cyan Magen...

Page 383: ...Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 383 ...

Page 384: ...nput ICC profile specified in the image data To use this printing method use your application software to select color management items and specify an input ICC profile and a printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself from your application software be sure to select color management items from your application software For instru...

Page 385: ...put ICC profiles or does allow you to specify one by using the color space of the input ICC profile sRGB found in the data 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Select color correction Click Matching tab and select ICM ICC Profile Matching for Color C...

Page 386: ...ngs and then click OK 6 Complete the setup Click OK on the Main tab When you execute print the printer uses the color space of the image data Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 386 ...

Page 387: ...mple shows the case when color balance is used to intensify cyan and to diminish yellow so that the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additiona...

Page 388: ...settings preview on the left side of the printer driver After adjusting each color click OK 4 Complete the setup Click OK on the Main tab When you execute print the document is printed with the adjusted color balance Important When the Grayscale Printing check box on the Main tab is checked the color balance Cyan Magenta Yellow appear grayed out and are unavailable Related Topics Setting the Print...

Page 389: ...a list together with the adjustment values Described below is the procedure for adjusting the color balance while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print a patte...

Page 390: ...genta Yellow appear grayed out and are unavailable Printer Paper Size Select the paper size to be used for pattern printing Note Depending on the paper size selected on the Page Setup tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed Note Largest and Large cannot be selected when certain paper sizes ...

Page 391: ... Color Adjustment dialog box On the Main tab select OK and then execute printing The printer then prints a pattern in which the color balance that you set is the center value 6 Adjusting the color balance Look at the print results and select the image that you like best Then enter the color balance numbers indicated at the bottom of that image into the Cyan Magenta and Yellow fields on the Color A...

Page 392: ...ollowing items are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing Manual is set only Stapling Side can be set You can print a pattern only if the Page Layout setting on the Page Setup tab is Normal size or Borderless When the Grayscale Printing check box on the Main tab is checked Cyan Magenta and Yel...

Page 393: ... selected Normal is selected Dark is selected The procedure for adjusting brightness is as follows You can also set brightness on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color ...

Page 394: ...eview on the left side of the printer driver 4 Complete the setup Click OK on the Main tab When you execute print the data is printed at the specified brightness Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 394 ...

Page 395: ...ollows You can also set intensity on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Adjust intensity Movin...

Page 396: ...h color click OK 4 Complete the setup Click OK on the Main tab When you execute print the image data is printed with the adjusted intensity Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Pr...

Page 397: ...t reduce the contrast No adjustment Adjust the contrast The procedure for adjusting contrast is as follows You can also set contrast on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for ...

Page 398: ...view on the left side of the printer driver After adjusting each color click OK 4 Complete the setup Click OK on the Main tab When you execute print the image is printed with the adjusted contrast Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Inten...

Page 399: ...n a list together with the adjustment values Described below is the procedure for adjusting the intensity contrast while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print ...

Page 400: ...lected on the Page Setup tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed Note Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected Color Variation Between Instances Set the amount of color change between neighboring patterns Note Large is about double the...

Page 401: ...prints a pattern in which the intensity contrast that you set is the center value 6 Adjusting the intensity contrast Look at the print results and select the image that you like best Then enter the intensity contrast numbers indicated at the bottom of that image into the Intensity and Contrast fields on the Color Adjustment tab Clear the Print a pattern for color adjustment check box and click OK ...

Page 402: ...tern for color adjustment is selected on the Color Adjustment tab the following items are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing Manual is set only Stapling Side can be set You can print a pattern only if the Page Layout setting on the Page Setup tab is Normal size or Borderless Depending on y...

Page 403: ...iew of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Canon IJ Preview Deleting the Undesired Print Job Instructions for Use Printer Driver 403 ...

Page 404: ...XPS printer driver the standard printer driver must already be installed on your computer Installing the Printer Driver To install the regular printer driver load the Setup CD ROM that comes with the printer and then install the driver from Start Setup Again To install the XPS printer driver load the Setup CD ROM that comes with the printer and then select XPS Driver from Add Software Specifying t...

Page 405: ... such as print head cleaning or to configure a printing profile that is common to all application software 1 Select as described below If you are using Windows 10 Windows 8 1 or Windows 8 select Control Panel Hardware and Sound Devices and Printers If you are using Windows 7 select the Start menu Devices and Printers If you are using Windows Vista select the Control Panel Hardware and Sound Printe...

Page 406: ...ask bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Printer Status on the Maintenance tab The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your...

Page 407: ...der and number of pages You can also change the media type settings When you want to display a preview before printing open the printer driver setup window click the Main tab and check the Preview before printing check box When you do not want to display a preview before printing uncheck the check box Important If you are using the XPS printer driver see Editing the Print Document or Reprinting fr...

Page 408: ...r displayed on the task bar The Canon IJ Status Monitor appears 2 Display the print jobs Click Display Print Queue The print queue window opens 3 Delete the print jobs Select Cancel All Documents from the Printer menu When the confirmation message appears click Yes The deletion of the print job is complete Important Users who have not been granted access permission for printer management cannot de...

Page 409: ...Stamp on the Page Setup tab Print a pattern for color adjustment on the Color Adjustment tab in the Manual Color Adjustment dialog box Since the resolution in the preview display differs from the printing resolution text and lines in the preview display may appear different from the actual print result With some applications the printing is divided into multiple print jobs To cancel printing delet...

Page 410: ...n click OK to close the window 4 Without starting printing close the Print dialog box 5 Open Word s Print dialog box again 6 Open the printer driver setup window and click OK 7 Start printing If bitmap printing is enabled in Adobe Illustrator Adobe Systems Incorporated printing may take time or some data may not be printed Print after unchecking the Bitmap Printing check box in the Print dialog bo...

Page 411: ...Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description 411 ...

Page 412: ...es either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were set from the application software those settings have priority Photo Printing If you select this setting when printing a photo the photo paper and photo size generally used are set The Borderless Printi...

Page 413: ...ng profile Note Printing profiles that are registered in the initial settings cannot be deleted Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper You can check an overall image of the layout Preview before printing Shows what the print result will look like before you actually print the data Check this check box to display a preview before printing...

Page 414: ...r the value in Amount of Extension Grayscale Printing This function converts the data to monochrome data when printing your document Draft This setting is appropriate for test printing Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction The width of print area and the amount of extension that are configured in other application software will be revers...

Page 415: ...s appropriate for the purpose To set the print quality level individually click the Main tab and for Print Quality select Custom The Set becomes enabled Click Set to open the Custom dialog box and then specify the desired settings High Gives priority to print quality over printing speed Standard Prints with average speed and quality Draft This setting is appropriate for test printing Paper Source ...

Page 416: ...og box Select the icons of the printing profiles to be registered to Commonly Used Settings and change the items to be saved in the printing profiles Icon Select the icon for the printing profile you wish to save The selected icon appears with its name in the Commonly Used Settings list on the Quick Setup tab Save the paper size setting Saves the paper size to the printing profile in Commonly Used...

Page 417: ...a user defined paper size Paper Size Specifies the Width and the Height of the custom paper Measurement is shown according to the units specified in Units Related Topics Printing with Easy Setup Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Execute Borderless Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards Displaying the Print Resul...

Page 418: ...ype that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied Rear Tray Paper is always supplied from the rear tray Print Quality Selects your desired printing quality Select one of the following to set the print quality level that is appropriate for the purpose Importan...

Page 419: ...olor Adjustment tab and select the Color Correction method on the Matching tab Note If you want to use an ICC profile to adjust colors use the Manual Color Adjustment dialog box to set the profile Grayscale Printing This function converts the data to monochrome data when printing your document Check this check box to print a color document in monochrome Preview before printing Shows what the print...

Page 420: ...necessary select a preview image from Standard Landscape or Graphics whichever is most similar to the print results View Color Pattern Displays a pattern for checking color changes produced by color adjustment If you want to display the preview image with a color pattern check this check box Cyan Magenta Yellow Adjusts the strengths of Cyan Magenta and Yellow Moving the slider to the right makes a...

Page 421: ... to enable this button The Pattern Print dialog box opens and allows you to set pattern printing settings Pattern Print dialog box Performs the setup for printing of patterns that allow you to check the color balance and intensity contrast of documents Parameters to Adjust Select the item to be checked by pattern printing Cyan Magenta Yellow Prints a pattern that allows you to check the cyan magen...

Page 422: ... Medium Matching Tab Allows you to select the method for adjusting colors to match the type of document to be printed Color Correction Allows you to select Driver Matching ICM ICC Profile Matching or None to match the purpose of the print operation Important When Grayscale Printing is checked on the Main tab Color Correction appears grayed out and is unavailable Driver Matching With Canon Digital ...

Page 423: ...come ICC Profile Matching Related Topics Setting the Print Quality Level Custom Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Intensity Contrast Using Sample Patterns Printer Driver Specifying Color Correction Adjusting Colors with the Printer Driver Printing with ICC Profiles Printing a Co...

Page 424: ...ws you to specify any vertical and horizontal dimensions for the paper size Orientation Selects the printing orientation If the application used to create your document has a similar function select the same orientation that you selected in that application Portrait Prints the document so that its top and bottom positions are unchanged relative to the paper feed direction This is the default setti...

Page 425: ...t the printer can automatically reduce the size when it prints the document Check this check box to reduce the size when printing the document Borderless Chooses whether you are printing on a full page without any page margins or printing with page margins In borderless printing originals are enlarged to extend slightly off the paper Thus printing can be performed without any margins border Use Am...

Page 426: ...unction can be used only when Plain Paper is selected for Media Type and one of Normal size Fit to Page Scaled or Page Layout is selected Stapling Side Selects the stapling margin position The printer analyzes the Orientation and Page Layout settings and automatically selects the best stapling margin position Check Stapling Side and select from the list to change it Specify Margin Opens the Specif...

Page 427: ...the Stamp Background button has become the Stamp button and only the stamp function can be used Depending on the type of printer driver you are using and the environment Stamp and Background may not be available Custom Paper Size dialog box This dialog box allows you to specify the size width and height of the custom paper Units Select the unit for entering a user defined paper size Paper Size Spe...

Page 428: ... the words Cut and Paste in the margins These words serve as guidelines for pasting together the pages into a poster Check this check box to print the words Note Depending on the type of printer driver you are using and the environment this function may not be available Print Cut Paste lines in margins Specifies whether to print cut lines that serve as guidelines for pasting together the pages int...

Page 429: ...nt does not fit on one page the document is reduced when printed Margin Specifies the width of the stapling margin The width of the side specified by Stapling Side becomes the stapling margin Print Options dialog box Makes changes to print data that is sent to the printer Depending on the type of printer driver you are using and the environment this function may not be available Disable ICM requir...

Page 430: ...ta is prohibited If the print result has missing image data or unintended colors selecting this check box may improve the condition Important Uncheck this check box under normal circumstances Note Do not allow application software to compress print data tab cannot be used with the XPS printer driver Print after creating print data by page The print data is created in page units and printing starts...

Page 431: ...ges In addition to the pre registered ones you can register and use your original stamp or background Note With the XPS printer driver the Stamp Background button has become the Stamp button and only the stamp function can be used Stamp Stamp printing is a function that prints a stamp over a document Check this check box and select a title from the list to print a stamp Define Stamp Opens the Stam...

Page 432: ...nt the background on the first page only or print on all pages when the document has two or more pages Check the Background check box to enable this Check this check box to print a background on the first page only Stamp Tab The Stamp tab allows you to set the text and bitmap file bmp to be used for a stamp Preview Window Shows the status of the stamp configured in each tab Stamp Type Specifies th...

Page 433: ...ider to the right increases the size moving the slider to the left decreases the size Transparent white area Specifies whether to make white filled areas of the bitmap transparent Check this check box to make white filled areas of the bitmap transparent Note Click Defaults to set Stamp Type to text Stamp Text to blank TrueType Font to Arial Style to Regular Size to 36 points Outline unchecked and ...

Page 434: ...letes an unnecessary stamp Specify the title of an unnecessary stamp from the Stamps list and click this button Background Tab The Background tab allows you to select a bitmap file bmp to be used as a background or determine how to print the selected background Preview Window Shows the status of the bitmap set on the Background tab File Specifies the name of the bitmap file to be used as the backg...

Page 435: ...background or delete an unnecessary background Title Enter the title to save the background image you specified Up to 64 characters can be entered Note Spaces tabs and returns cannot be entered at the beginning or end of a title Backgrounds Shows a list of registered background titles Specify a title to display the corresponding background in Title Save Save overwrite Saves the image data as a bac...

Page 436: ...ng Performs deep cleaning Perform deep cleaning when two cleaning attempts do not resolve the print head problem Note Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print heads frequently will rapidly deplete your printer s ink supply Therefore perform cleaning only when necessary Ink Group When you click Cleaning or Deep Cleaning the Ink Group window is displayed Selects...

Page 437: ...deviated colors and lines Align the print head immediately after installing the print head When you click Print Head Alignment the Start Print Head Alignment dialog box is displayed Nozzle Check Prints a nozzle check pattern Perform this function if printing becomes faint or a specific color fails to print Print a nozzle check pattern and check whether the print head is working properly If the pri...

Page 438: ... feeding may fail if paper dust has stuck to the printer s paper feed rollers In this case clean the paper feed rollers to improve the print result Power Off Turns off the printer from the printer driver Perform this function to turn off the printer when you cannot press the ON button POWER button on the printer because the printer is out of your reach You must press the ON button POWER button on ...

Page 439: ...n error message may appear because the computer cannot collect the printer status If this happens click OK to display the most recent settings specified on your computer View Print History This function starts the Canon IJ XPS preview and displays the print history Note You can use this function only with the XPS printer driver View Printer Status Starts the Canon IJ Status Monitor Perform this fu...

Page 440: ...ment dialog box This dialog box allows you to adjust the attachment position for the print head or to print the current setting value for the print head position Align Print Head Aligns the print head Print head alignment corrects the installation positions of the print head and improves deviated colors and lines Align the print head immediately after installing the print head Print Alignment Valu...

Page 441: ... you reset the count by operating the operation panel of the printer the setting in the printer driver is unnecessary If you disable Function for Notifying the Remaining Ink Level you must visually check the remaining ink level Replenish the ink before the ink level falls below the lower limit line Resets the Remaining Ink Level Count Click Reset to reset the remaining ink level count Important Wh...

Page 442: ...me for Use quiet mode during specified hours quiet mode is not applied to operations copy direct print etc performed directly from the printer Custom Settings dialog box When you click Custom Settings the Custom Settings dialog box is displayed If necessary switch between various modes of printer operation Prevent paper abrasion The printer can increase the gap between the print head and the paper...

Page 443: ... the printer driver modules Language Specifies the language you wish to use in the printer driver setup window Important If the font for displaying the language of your choice is not installed in your system the characters will be garbled Related Topics Cleaning the Print Heads Aligning the Print Head Position Printing a Nozzle Check Pattern Changing the remaining ink level notification setting Cl...

Page 444: ...he Main tab File Menu Selects the print operation Start Printing Ends the Canon IJ Preview and then starts printing the document that is displayed on the preview screen This command has the same function as the Start Printing on the toolbar Cancel Printing Ends the Canon IJ Preview and cancels the printing of the document that is displayed on the preview screen This command has the same function a...

Page 445: ...be selected Last Page Displays the last page of the document If the currently displayed page is the last page this command is grayed out and cannot be selected Page Selection Displays the Page Selection dialog box This command allows you to specify the page number of the page to be displayed Zoom Menu Selects the ratio of the actual size printed on the paper to the preview display size You can als...

Page 446: ...lick this button while spooling Print Page Information Screen Displays print setup information for each page at the left side of the preview screen This screen also allows you to change the media type and paper source settings Important If the media type and paper source are set from the application software those settings have priority and the changed settings may become ineffective Printer Paper...

Page 447: ...heck the Preview before printing check box on the Main tab Important To use the Canon IJ XPS Preview you must have Microsoft NET Framework 4 Client Profile installed on your computer File Menu Selects print operation and print history settings Print Prints the documents selected in the document list The printed documents are deleted from the list and when all documents are printed the Canon IJ XPS...

Page 448: ...ng print documents Combine Documents Combines the documents selected in the document list into one document If only one document is selected this command is grayed out and cannot be selected This command has the same function as the Combine Documents on the toolbar Reset Documents Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview ...

Page 449: ...is dialog box allows you to set Page Layout Printing Pages Page Order and Page Border Duplex Printing Opens the Duplex Printing dialog box This dialog box allows you to set Duplex Printing Manual Stapling Side and Margin Copies Opens the Copies dialog box This dialog box allows you to set Copies Collate and Print from Last Page Pages Selects the method for editing print pages Delete Page Deletes t...

Page 450: ...not be selected Previous Document Displays the document located before the currently displayed document If the currently selected document is the first document this command is grayed out and cannot be selected Next Document Displays the document located after the currently displayed document If the currently selected document is the last document this command is grayed out and cannot be selected ...

Page 451: ... toolbar Whole Displays the entire page of data as one page 50 Reduces the displayed data to 50 of the actual size to be printed 100 Displays the data at the actual size to be printed 200 Enlarges the displayed data to 200 of the actual size to be printed 400 Enlarges the displayed data to 400 of the actual size to be printed Option Menu Toggles the show hide status of the following information Vi...

Page 452: ...ment list contains only one document the document is grayed out and cannot be selected Reset Documents Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview The combined documents are separated and the original documents are restored View Thumbnails Reduces all pages in the document selected in the document list and displays them at t...

Page 453: ...ant The number displayed in Pages and the output page count are different To check the output page count check the status bar at the bottom of the preview window Status Displays the status of the print documents Documents that are undergoing data processing are displayed as Processing data Important Documents showing Processing data cannot be printed or edited Wait until the data processing ends P...

Page 454: ...ightly Important When Grayscale Printing is checked Cyan Magenta and Yellow appear grayed out and are unavailable Brightness Selects the brightness of your print Pure white and black will not change but colors between white and black will change Intensity Adjusts the overall intensity of your print Moving the slider to the right increases the intensity and moving the slider to the left decreases t...

Page 455: ...navailable Copies Specifies the number of copies you want to print You can specify a value from 1 to 999 If the numbers of copies cannot be changed for the print document this item is grayed out and is unavailable Exit Ends the Canon IJ XPS Preview The documents remaining in the document list will be deleted from the list Print Prints the documents selected in the document list The printed documen...

Page 456: ...s Monitor allows you to check the status of the printer and ink with messages You can check the information on the printing document and the printing progress during printing When a printer error occurs it shows the cause and solution Follow the instruction in the message Printer Canon IJ Status Monitor shows an icon when a warning or error occurs to the printer Indicates that a warning operator c...

Page 457: ...en envelope printing starts To hide this guide message select the Do not show this message again check box To display the guide messages again click Envelope Printing on the Display Guide Message in the Option menu and enable this setting Hagaki Printing Displays the guide message before the printer begins hagaki printing To hide this guide message select the Do not show this message again check b...

Page 458: ...Updating the MP Drivers Obtaining the Latest MP Drivers Deleting the Unnecessary MP Drivers Before Installing the MP Drivers Installing the MP Drivers 458 ...

Page 459: ...ed problems may be solved You can access our website and download the latest MP Drivers for your model Important You can download the MP Drivers for free but any Internet access charges incurred are your responsibility Before installing the latest MP Drivers delete the previously installed version Related Topics Before Installing the MP Drivers Installing the MP Drivers 459 ...

Page 460: ...a confirmation warning dialog box may appear when starting installing or uninstalling software This dialog box appears when administrative rights are required to perform a task When you are logged on to an administrator account click Yes or Continue Allow to continue Some applications require an administrator account to continue In such cases switch to an administrator account and restart the oper...

Page 461: ... Drivers cannot be installed Checking the Printer Status Turn off the printer Checking the Personal Computer Settings Terminate all running applications Log on as a user who has the administrator account Important Before installing the latest MP Drivers delete the previously installed version Related Topics Obtaining the Latest MP Drivers Installing the MP Drivers 461 ...

Page 462: ...count to continue In such cases switch to an administrator account and restart the operation from the beginning 3 Install the MP Drivers Take the appropriate action as described on the screen 4 Complete the installation Click Complete Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation properly restart the compute...

Page 463: ...Printing Using Canon Application Software My Image Garden Guide Easy PhotoPrint Guide 463 ...

Page 464: ... the latest application How to Check the Version Earlier Versions Select the version of your My Image Garden V3 1 x V3 0 x V2 1 x V2 0 x V1 1 x For Mac OS Latest Version My Image Garden V3 3 x V3 2 x It is recommended that you use the latest version of the application Access the Canon website and download the latest application How to Check the Version Earlier Versions Select the version of your M...

Page 465: ...Printing Using a Web Service Using PIXMA MAXIFY Cloud Link Printing with Google Cloud Print 465 ...

Page 466: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 467: ...ending Print Data and Printing without Going through Internet Important This function may not be available depending on the country or region you live in To use Google Cloud Print you need to get Google account and register the machine with Google Cloud Print in advance Additionally LAN connection with the machine and internet connection are required to register the machine to Google Cloud Print I...

Page 468: ...Deleting Machine from Google Cloud Print LAN connection with the machine and internet connection are required to delete the machine from Google Cloud Print Internet connection fees apply 468 ...

Page 469: ...loud Print in advance Note If you already have Google account register the machine to Google Cloud Print Registering Machine with Google Cloud Print Access to Google Cloud Print with the web browser on the computer or the mobile device and register the required information The screen above may change without prior notice 469 ...

Page 470: ...d Print and to delete it Internet connection fees apply Registration Using Google Chrome 1 Start Google Chrome browser on your computer 2 Select Sign in to Chrome from Chrome menu 3 Log in to your Google account 4 Select Settings from Chrome menu 5 Select Show advanced settings to display information 6 Select Manage for Google Cloud Print 7 When Canon G3000 series and Add printers button are displ...

Page 471: ...d the machine with Google Cloud Print the confirmation message to re register the machine is displayed 4 When confirmation screen to register machine is displayed select Yes 5 Select display language in print setup for Google Cloud Print 6 Perform authentication process 7 When registration completion message appears select OK 471 ...

Page 472: ... may be canceled depending on the machine s status such as when the machine is being operated or an error has occurred To resume printing check the machine s status and print with Google Cloud Print again For print settings If you select plain paper as media type or if you select B5 A5 size as paper size the print data is printed with border even when you select the borderless print setting The pr...

Page 473: ...og in to your Google account 5 Select Print from Chrome menu 6 Select Change next Destination 7 Select Canon G3000 series in Google Cloud Print 8 Select Print When the preparation for printing with Google Cloud Print is complete the machine receives the print data and prints it automatically 473 ...

Page 474: ... the machine or enabling machine s access point mode is required Enabling Bonjour on the machine is required 1 Make sure machine is turned on Note If the machine s Auto Power On function is enabled the machine is turned on automatically when it receives the print data 2 Start Google Chrome browser on your computer 3 Select Sign in to Chrome from Chrome menu 4 Log in to your Google account 5 Select...

Page 475: ...7 Select Canon G3000 series in Local Destinations 8 Select Print When the preparation for printing with Google Cloud Print is complete the machine receives the print data and prints it automatically 475 ...

Page 476: ...ernet connection fees apply Deletion Using Google Chrome 1 Start Google Chrome browser on your computer 2 Select Sign in to Chrome from Chrome menu 3 Log in to your Google account 4 Select Settings from Chrome menu 5 Select Show advanced settings to display information 6 Select Manage for Google Cloud Print 7 Select Manage next Canon G3000 series on device list 8 Select Delete 9 When confirmation ...

Page 477: ...4 When confirmation screen to delete machine is displayed select Yes 477 ...

Page 478: ...Printing from Smartphone Tablet Printing Directly from Smartphone Tablet Printing Using a Web Service 478 ...

Page 479: ...Printing Directly from Smartphone Tablet Printing from a Device Equipped with Windows 10 Mobile Using Machine with Access Point Mode 479 ...

Page 480: ...ices to the machine at the same time Check the usage restrictions and switch the machine to the access point mode Restrictions If you use the machine with the access point mode for a long time we recommend you change the default password to the combination of numbers and letters from the point of view of security Enabling Access Point Mode Enable the access point mode following the procedure below...

Page 481: ... Wi Fi on your device s Setting menu For more on turning on wireless communication see your device s instruction manual 2 Select XXXXXX G3000series XXXXXX represents last six digits of machine s MAC address from list displayed on device Note If XXXXXX G3000series does not appear on the list access point mode is not enabled See Enabling Access Point Mode to enable access point mode 3 Enter password...

Page 482: ...from flashing to lit and the Wi Fi lamp is lit If the ON lamp has not changed from flashing to lit go back to step 1 The wireless LAN is enabled Note If you do not use the machine with the access point mode or over the wireless LAN Follow the procedure below to disable the access point mode and the wireless LAN 1 Press and hold Wi Fi button and release it when ON lamp flashes 2 Press Black button ...

Page 483: ...Printing Using a Web Service Using PIXMA MAXIFY Cloud Link Printing with Google Cloud Print 483 ...

Page 484: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 485: ...ending Print Data and Printing without Going through Internet Important This function may not be available depending on the country or region you live in To use Google Cloud Print you need to get Google account and register the machine with Google Cloud Print in advance Additionally LAN connection with the machine and internet connection are required to register the machine to Google Cloud Print I...

Page 486: ...Deleting Machine from Google Cloud Print LAN connection with the machine and internet connection are required to delete the machine from Google Cloud Print Internet connection fees apply 486 ...

Page 487: ...Copying Making Copies on Plain Paper Basics Switching Page Size between A4 and Letter 487 ...

Page 488: ...you want Press the same button Color button or Black button as the one which you previously pressed To cancel copying Press the Stop button Important Do not open the document cover or remove the original from the platen glass until scanning is completed While the machine is scanning the original the ON lamp keeps flashing Note To set the print quality to Draft speed priority You can set the print ...

Page 489: ... Alarm lamp flashes 14 times The ON lamp starts flashing instead of remaining lit 3 Press Black button to select A4 or Color button to select Letter The ON lamp stops flashing and remains lit and the paper size is changed Note When you switch the page size to A4 or Letter load paper of the selected size When the page size is set to A4 load A4 plain paper When the page size is set to Letter load Le...

Page 490: ...Scanning Scanning from Computer Windows Scanning from Computer Mac OS Scanning Using Smartphone Tablet 490 ...

Page 491: ...s Using IJ Scan Utility Scanning Using Application Software ScanGear Other Scanning Methods IJ Network Scanner Selector EX Menu and Setting Screen Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings 491 ...

Page 492: ...ments Scanning Photos Scanning with Favorite Settings Scanning Originals Larger than the Platen Image Stitch Adjusting Cropping Frames in the Image Stitch Window Scanning Multiple Originals at One Time Saving after Checking Scan Results Sending Scanned Images via E mail Extracting Text from Scanned Images OCR IJ Scan Utility Screens 492 ...

Page 493: ...uitable for photos according to the item type or your purpose Note Refer to IJ Scan Utility Main Screen for details on the IJ Scan Utility main screen Save Scanned Images Automatically Scanned images are automatically saved in a preset folder You can change the folder as required Note The default save folders are as follows Windows 10 Windows 8 1 Windows Vista Documents folder Windows 8 Windows 7 ...

Page 494: ...Important Some functions are available only when My Image Garden is installed Note Refer to Settings Dialog Box for how to set the applications to integrate with 494 ...

Page 495: ...the steps below to start IJ Scan Utility Windows 10 From Start menu select All apps Canon Utilities IJ Scan Utility Windows 8 1 Windows 8 Select IJ Scan Utility on the Start screen If IJ Scan Utility is not displayed on the Start screen select the Search charm and then search for IJ Scan Utility Windows 7 Windows Vista Windows XP From Start menu select All Programs Canon Utilities IJ Scan Utility ...

Page 496: ... the platen of your scanner or printer Positioning Originals Scanning from Computer 3 Start IJ Scan Utility 4 Click Auto Scanning starts Note Click Cancel to cancel the scan To apply suitable corrections based on the item type click Settings then select the Apply recommended image correction checkbox in the Settings Auto Scan dialog box Scanned images are saved in the folder set for Save in in the...

Page 497: ...gs then set the paper size resolution etc in the Settings Document Scan dialog box as required When setting is completed click OK 4 Click Document Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Document Scan dialog box displayed by clicking Settings In the Settings Document Scan dialog box you can also make advanced scan ...

Page 498: ...ttings then set the paper size resolution etc in the Settings Photo Scan dialog box as required When setting is completed click OK 4 Click Photo Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Photo Scan dialog box displayed by clicking Settings In the Settings Photo Scan dialog box you can also make advanced scan settings...

Page 499: ... Custom Scan dialog box as required When setting is completed click OK Note Once the settings are made you can scan with the same settings from the next time 3 Place the item on the platen Positioning Originals Scanning from Computer 4 Click Custom Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Custom Scan dialog box disp...

Page 500: ... as the platen are supported Note The following explains how to scan from the item to be placed on the left side 1 Start IJ Scan Utility 2 Click Settings then set the item type resolution etc in the Settings Scan and Stitch dialog box as required When setting is completed click OK 3 Click Stitch The Image Stitch window appears 4 In Select Output Size select an output size according to the paper si...

Page 501: ...Scan from Left is selected in Scan Direction 6 Place the item that is to be displayed on the left side of the screen face down on the platen 7 Click Start Scanning Image 1 The first item is scanned and appears in 1 501 ...

Page 502: ...ght side of the screen face down on the platen 9 Click Start Scanning Image 2 The second item is scanned and appears in 2 Note Click Cancel to cancel the scan 10 Adjust the scanned images as required Use the Toolbar to rotate or zoom in out or drag the images to adjust their positions 502 ...

Page 503: ... to be saved Adjusting Cropping Frames in the Image Stitch Window To scan an item again select the image in the Preview area or the thumbnail at the top of the screen then click Delete The selected image is deleted allowing you to scan the item again 11 Click Save 503 ...

Page 504: ...mbined image is saved Note Refer to Image Stitch Window for details on the Image Stitch window You can make advanced scan settings in the Settings Scan and Stitch dialog box displayed by clicking Settings 504 ...

Page 505: ... the Adjust cropping frames checkbox an active cropping frame is automatically specified around the image in the Preview area You can drag the cropping frame to specify the area When you perform a scan the image in the area specified with the cropping frame will be scanned Adjusting a Cropping Frame The cursor will change into Arrow when it is positioned over a cropping frame Click and drag the mo...

Page 506: ...hick items Refer to Scanning Multiple Documents at One Time with ScanGear Scanner Driver for your model from Home of the Online Manual for details Using Auto Scan Whether there are multiple items or not is detected automatically Click Auto in the IJ Scan Utility main screen and scan Easy Scanning with Auto Scan Not Using Auto Scan In the Settings dialog box set Paper Size to Auto scan and scan Not...

Page 507: ...4 Click Custom Scan 5 Select Select Source according to the items to be scanned 6 Select Auto scan for Paper Size then click OK 507 ...

Page 508: ...log Box Settings Photo Scan Dialog Box Settings Custom Scan Dialog Box 7 Click Custom Multiple items are scanned at one time Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the corresponding Settings dialog box displayed by clicking Settings In each Settings dialog box you can also make advanced scan settings 508 ...

Page 509: ...ou cannot check the scan results before saving when scanned using Auto scan Note The screens for scanning photos are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog box appears 3 Click Photo Scan 4 Select the Check scan results checkbox then click OK 509 ...

Page 510: ...Document Scan Dialog Box Settings Photo Scan Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box Settings ScanGear Dialog Box 5 Click Photo Scanning starts When scanning is completed the Save Settings dialog box appears Note Click Cancel to cancel the scan 6 Change the image order or file save options as required 510 ...

Page 511: ...ns in the Save Settings dialog box Note The default save folders are as follows Windows 10 Windows 8 1 Windows Vista Documents folder Windows 8 Windows 7 Windows XP My Documents folder 7 Click OK Scanned images are saved according to the settings 511 ...

Page 512: ... mail Note The screens for scanning photos are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog box appears 3 Click Photo Scan 4 Select Attach to e mail in Application Settings then select an e mail client 512 ...

Page 513: ...can add e mail clients to use for attachments from the pull down menu If None Attach Manually is selected manually attach scanned and saved images to e mail 5 Click OK The IJ Scan Utility main screen appears 513 ...

Page 514: ...s will be attached to a new message Note Click Cancel to cancel the scan The scanned images are saved according to the settings made in the Settings dialog box When the Check scan results checkbox is selected in the Settings dialog box the Save Settings dialog box appears After you set the save options and click OK the scanned images are saved and automatically attached to a new message of the spe...

Page 515: ... text when scanning via Document Custom or ScanGear The screens for scanning documents are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog box appears 3 Click Document Scan Note For Resolution only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings 515 ...

Page 516: ...ble application is not installed the text in the image is extracted and appears in your text editor Text to be displayed is based on Document Language in the Settings General Settings dialog box Select the language you want to extract in Document Language and scan You can add the application from the pull down menu 5 Click OK 516 ...

Page 517: ...anning starts When scanning is completed the scanned images are saved according to the settings and the extracted text appears in the specified application Note Click Cancel to cancel the scan Text displayed in your text editor is for guidance only Text in the image of the following types of documents may not be detected correctly Documents containing text with font size outside the range of 8 poi...

Page 518: ... text in the wrong orientation rotated characters Documents containing special fonts effects italics or hand written text Documents with narrow line spacing Documents with colors in the background of text Documents containing multiple languages 518 ...

Page 519: ...ttings Auto Scan Dialog Box Settings Document Scan Dialog Box Settings Photo Scan Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box Settings ScanGear Dialog Box Settings General Settings Dialog Box Save Settings Dialog Box Image Stitch Window 519 ...

Page 520: ...hat IJ Scan Utility is currently set to use If the displayed product is not the one you want to use select the desired product from the list In addition for network connection select one with Network after the product name Note Refer to Network Scan Settings for how to set up a network environment Auto Detects the item type automatically and saves them to a computer The data format for saving will...

Page 521: ... than the platen and combine the scanned images back into one image Scan save settings and the response after scanning can be specified in the Settings Scan and Stitch dialog box ScanGear Starts ScanGear scanner driver in which you can make image corrections and color adjustments when scanning Scan save settings and applications can be specified in the Settings ScanGear dialog box Instructions Ope...

Page 522: ...ow to respond when scanning from IJ Scan Utility or My Image Garden Settings Auto Scan Dialog Box Settings Document Scan Dialog Box Settings Photo Scan Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box Settings ScanGear Dialog Box General Settings Tab You can set the product to use file size restriction on e mail attachment language to detect text in images and folder ...

Page 523: ...e Garden the setting items for Application Settings do not appear Supported Items Photos postcards business cards magazines newspapers documents and BD DVD CD Important To scan the following types of items specify the item type and size in the Settings Document Scan dialog box Settings Photo Scan dialog box or Settings Custom Scan dialog box then click Photo Document or Custom in the IJ Scan Utili...

Page 524: ...ons In that case deselect the checkbox and scan Note Scanning takes longer than usual when you enable this function 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits ar...

Page 525: ...Note PDF files that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog box are created Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is no...

Page 526: ...enu Do not start any application Saves to the folder specified in Save in Note To add an application or folder to the pull down menu select Add from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the defa...

Page 527: ...vanced scan settings to scan items as documents 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog box is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned Scanning documents Document Scanning magazines Magazine 527 ...

Page 528: ...is selected in Application Settings Image Processing Settings Click Plus to set the following Note When Color Mode is Black and White only Reduce gutter shadow Correct slanted text document and Detect the orientation of text document and rotate image appear Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability Important The color tone may dif...

Page 529: ... 10 degrees of the document Important The following types of documents may not be corrected properly since the text cannot be detected correctly Documents in which the text lines are inclined more than 10 degrees or the angles vary by line Documents containing both vertical and horizontal text Documents with extremely large or small fonts Documents with small amount of text Documents containing fi...

Page 530: ...e scanned images To add a folder select Add from the pull down menu then click Add in the displayed Select Destination Folder dialog box and specify the destination folder The default save folders are as follows Windows 10 Windows 8 1 Windows Vista Documents folder Windows 8 Windows 7 Windows XP My Documents folder Important When the Settings dialog box is displayed from My Image Garden this optio...

Page 531: ... Document Language on the General Settings tab of the Settings dialog box are created Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in...

Page 532: ...t OCR Select this when you want to convert text in the scanned image into text data You can specify the application from the pull down menu Do not start any application Saves to the folder specified in Save in Note To add an application or folder to the pull down menu select Add from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and s...

Page 533: ...ettings to scan items as photos 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog box is displayed from My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Photo is selected Color Mode Select the color mode in which to scan the item Paper Size Select the size of the item to be scanned 533 ...

Page 534: ...rpen outline Emphasizes the outline of the subjects to sharpen the image 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Dis...

Page 535: ...in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in Check scan results Displays the Save Settings dialog box after scanning Important When the Settings dialog box is displayed from My Image Garden this option does not appear 3 Application Setti...

Page 536: ...enu Do not start any application Saves to the folder specified in Save in Note To add an application or folder to the pull down menu select Add from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the defa...

Page 537: ... your preference 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog box is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned Select Auto to detect the item type automatically and to set Color Mode Paper Size and Resolu...

Page 538: ...efer to Positioning Originals Scanning from Computer for how to place items Note To convert text in the image into text data after scanning specify Select Source instead of selecting Auto To reduce moire set Select Source to Magazine or select the Reduce moire checkbox in Image Processing Settings Color Mode Select the color mode in which to scan the item Note Only Color is available when Select S...

Page 539: ...select the checkbox and scan Note Scanning takes longer than usual when you enable this function When Select Source is Photo Important When Color Mode is Black and White Image Processing Settings is not available Sharpen outline Emphasizes the outline of the subjects to sharpen the image When Select Source is Magazine or Document Note When Color Mode is Black and White only Reduce gutter shadow Co...

Page 540: ...ual for details When you enable this function scanning may take longer than usual with network connection Correct slanted text document Detects the scanned text and corrects the angle within 0 1 to 10 degrees or 0 1 to 10 degrees of the document Important The following types of documents may not be corrected properly since the text cannot be detected correctly Documents in which the text lines are...

Page 541: ... the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To add a folder select Add from the pull down menu then click Add in the displayed Select Destination Folder dialog box and specify the destination folder The default save folder...

Page 542: ...When Black and White is selected in Color Mode this option does not appear Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search Important This appears only when PDF PDF Multiple Pages or Auto is selected in Data Format Note PDF files that are searchable in the language selected in Document Lang...

Page 543: ...ed in Save in You can specify the folder from the pull down menu Attach to e mail Select this when you want to send e mails with the scanned images attached You can specify the e mail client you want to start from the pull down menu Start OCR Select this when you want to convert text in the scanned image into text data You can specify the application from the pull down menu Do not start any applic...

Page 544: ...tings for scanning items larger than the platen 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog box is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned Scanning photos Photo Scanning documents Document Scanning mag...

Page 545: ... Source is Magazine or Document Sharpen outline Emphasizes the outline of the subjects to sharpen the image Reduce show through Sharpens text in an item or reduces show through in newspapers etc Reduce moire Reduces moire patterns Printed materials are displayed as a collection of fine dots Moire is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printe...

Page 546: ...t You cannot select JPEG Exif when Color Mode is Black and White Note With network connection scanning may take longer than usual when you set TIFF or PNG in Data Format PDF Compression Select the compression type for saving PDF files Standard It is recommended that you normally select this setting High Compresses the file size when saving allowing you to reduce the load on your network server Imp...

Page 547: ...rom My Image Garden this option does not appear 3 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pull down menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can specify the applic...

Page 548: ...Defaults You can restore the settings in the displayed screen to the default settings 548 ...

Page 549: ...ve Settings Area 2 Application Settings Area Important When the Settings dialog box is displayed from My Image Garden the setting items for Application Settings do not appear 1 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfo...

Page 550: ...n be scanned When the Enable large image scans checkbox is selected in Save Settings or when Start OCR is selected in Application Settings you can select JPEG Exif TIFF or PNG With network connection scanning may take longer than usual when you set TIFF or PNG in Data Format JPEG Image Quality You can specify the image quality of JPEG files Important This appears only when JPEG Exif is selected in...

Page 551: ...ttings dialog box is displayed from My Image Garden this option does not appear Note When this checkbox is not selected images up to 10208 pixels x 14032 pixels can be scanned Check scan results Displays the Save Settings dialog box after scanning Important When the Settings dialog box is displayed from My Image Garden this option does not appear 2 Application Settings Area Open with an applicatio...

Page 552: ...menu Do not start any application Saves to the folder specified in Save in Note To add an application or folder to the pull down menu select Add from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the def...

Page 553: ...o use select the desired product from the list In addition for network connection select one with Network after the product name Note With network connection Select appears on the right side of the product name Click Select to display IJ Network Scanner Selector EX from which you can change the scanner to use Refer to Network Scan Settings for the setting procedure E mail Attachment Size You can r...

Page 554: ...iles Displays the folder in which to save images temporarily Click Browse to specify the destination folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 554 ...

Page 555: ...m My Image Garden the Save Settings dialog box does not appear 1 Preview Operation Buttons 2 Scan Results Area 3 Save Settings Area 1 Preview Operation Buttons Rotate Left 90 Rotate Right 90 Rotates scanned images 90 degrees counter clockwise or clockwise Select the image you want to rotate then click Rotate Left 90 or Rotate Right 90 Important The preview operation buttons do not appear when the ...

Page 556: ...ation folder The default save folders are as follows Windows 10 Windows 8 1 Windows Vista Documents folder Windows 8 Windows 7 Windows XP My Documents folder Data Format Select the data format in which to save the scanned images You can select JPEG Exif TIFF PNG PDF or PDF Multiple Pages Important You cannot select PDF or PDF Multiple Pages in the following cases When scanned by clicking Photo in ...

Page 557: ...ts keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search Important This appears only when PDF or PDF Multiple Pages is selected in Data Format Note PDF files that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog box are created Save to a subfolder with current date...

Page 558: ... Area Note The displayed items vary depending on the select source and view 1 Settings and Operation Buttons Select Output Size B4 B5 x 2 Scans the left and right halves of a B4 size item separately A3 A4 x 2 Scans the left and right halves of an A3 size item separately 11 x 17 Letter x 2 Scans the left and right halves of an item twice as large as Letter size separately Full Platen x 2 Scans the ...

Page 559: ...Scan from Right Displays the first scanned image on the right side Scan Image 1 Start Scanning Image 1 Scans the first item Scan Image 2 Start Scanning Image 2 Scans the second item 559 ...

Page 560: ...umbnail View area Enlarge Reduce Allows you to enlarge or reduce the preview image Left clicking the Preview area enlarges the displayed image Right clicking the Preview area reduces the displayed image Rotate Left Rotates the preview image 90 degrees counter clockwise Rotate 180 Rotates the preview image 180 degrees Rotate Right Rotates the preview image 90 degrees clockwise Open Guide Opens this...

Page 561: ...ing the first item by clicking Start Scanning Image 1 The image is scanned in the direction specified in Scan Direction and 2 appears next to it After scanning the second item by clicking Start Scanning Image 2 The two scanned images appear 561 ...

Page 562: ...Related Topic Scanning Originals Larger than the Platen Image Stitch 562 ...

Page 563: ...ltiple Documents from the ADF Auto Document Feeder in Advanced Mode Scanning Multiple Documents at One Time with ScanGear Scanner Driver Correcting Images and Adjusting Colors with ScanGear Scanner Driver ScanGear Scanner Driver Screens Positioning Originals Scanning from Computer Adjusting Cropping Frames ScanGear General Notes Scanner Driver Important Available functions and settings vary depend...

Page 564: ...tware This software enables you to preview scan results or set document type and output size etc when scanning documents It is useful when you want to scan in a specific color tone as it allows you to make various corrections and adjust brightness contrast etc Screens There are two modes Basic Mode and Advanced Mode Switch modes by clicking a tab on the upper right of the screen Note ScanGear star...

Page 565: ...Advanced Mode Use the Advanced Mode tab to specify the color mode output resolution image brightness color tone etc when scanning 565 ...

Page 566: ...ty Refer to Starting IJ Scan Utility for your model from Home of the Online Manual for how to start IJ Scan Utility 2 Click ScanGear in the IJ Scan Utility main screen The ScanGear screen appears Starting from an Application Follow these steps example to start ScanGear from an application The procedure varies depending on the application For details refer to the application s manual 1 Start the ap...

Page 567: ...ew and scan Photos that have a whitish background Documents printed on white paper hand written text business cards etc Thin documents Thick documents The following types of documents may not be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to various shapes Note When using a model supporting ADF duplex scanning you can scan both sides of the documents a...

Page 568: ...layed when an ADF type is selected for Select Source Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination Note Skip ahead to Step 7 when an ADF type is selected for Select Source 5 Set Output Size according to purpose Output size options vary by the item selected in Destination 6 Adjust the cropping frames scan areas as required Adjust the size and positi...

Page 569: ...Information to open a dialog box in which you can check the current scan settings document type etc A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box Related Topic Basic Mode Tab 569 ...

Page 570: ... types of documents may not be scanned correctly In that case click Thumbnail on the Toolbar to switch to whole image view and scan Photos that have a whitish background Documents printed on white paper hand written text business cards etc Thin documents Thick documents The following types of documents may not be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been...

Page 571: ...ect image and adjust colors as required Adjusting Cropping Frames ScanGear Image Settings Color Adjustment Buttons 7 Click Scan Scanning starts Note Click Information to open a dialog box in which you can check the current scan settings document type etc A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box ...

Page 572: ... without preview 1 Place the documents on the ADF of the machine then start ScanGear scanner driver Placing Documents ADF Auto Document Feeder Starting ScanGear Scanner Driver 2 Click the Advanced Mode tab and select Document ADF Simplex or Document ADF Duplex for Select Source Note Settings are not retained when you switch modes You can select Document ADF Duplex when using a model supporting ADF...

Page 573: ... a dialog box in which you can check the current scan settings document type etc A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box Related Topic Advanced Mode Tab 573 ...

Page 574: ...c Thin documents Thick documents Scanning Multiple Documents in Whole Image View The following types of documents may not be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to various shapes Note You can also scan multiple documents at one time from the Advanced Mode tab Use the Advanced Mode tab to make advanced scan settings such as the color mode output...

Page 575: ...ze 4 Set Destination 5 Set Output Size according to purpose 6 Adjust the cropping frames and set Image corrections as required Note You can correct each image separately Select the frame you want to correct In thumbnail view you can only create one cropping frame per image To create multiple cropping frames in an image scan in whole image view 575 ...

Page 576: ... steps if thumbnails are not displayed correctly when previewed or if you want to scan multiple documents as a single image Note Positions of slanted documents are not corrected in whole image view 1 After previewing images click Thumbnail on the Toolbar Switch to whole image view Note When the whole image is displayed the icon changes to Whole Image 2 Set Destination 3 Set Output Size according t...

Page 577: ...u can also create two or more cropping frames If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the specified area will be scanned Adjusting Cropping Frames ScanGear 5 Set Image corrections as required 6 Click Scan Areas framed by broken lines are scanned Note A response of ScanGear after scanning can be specified in...

Page 578: ... Driver Correcting Images Unsharp Mask Reduce Dust and Scratches Fading Correction etc Adjusting Colors Using a Color Pattern Adjusting Saturation and Color Balance Adjusting Brightness and Contrast Adjusting Histogram Adjusting Tone Curve Setting Threshold 578 ...

Page 579: ...ow of a function and select an item from the pull down menu Important Do not apply these functions to images without moire dust scratches or faded colors The color tone may be adversely affected Refer to Image Settings for details and precautions on each function Note Refer to Scanning in Advanced Mode to start the Advanced Mode tab of ScanGear and scan Adjusting the image brightness and color ton...

Page 580: ...ing the base color in recycled paper newspapers etc when scanning documents Set Reduce Show through to ON OFF ON Sharpening slightly out of focus images Set Unsharp Mask to ON OFF ON Reducing gradations and stripe patterns Set Descreen to ON OFF ON 580 ...

Page 581: ...es to Low Medium or High according to the degree of dust and scratches None Medium Correcting photos that have faded with time or due to colorcast Set Fading Correction to Low Medium or High according to the degree of fading or colorcast None Medium Reducing graininess Set Grain Correction to Low Medium or High according to the degree of graininess None Medium Correcting shadows that appear betwee...

Page 582: ...None Medium 582 ...

Page 583: ...ue to colorcast Colorcast is a phenomenon where a specific color affects the entire picture due to the weather or ambient strong colors Click an arrow in Color Adjustment to emphasize the corresponding color Cyan red magenta green and yellow blue are complementary color pairs each pair produces a shade of gray when mixed You can reproduce the natural colors of the scene by reducing the cast color ...

Page 584: ...ellow and Magenta arrows to correct Before After Note Color adjustments are applied only to the cropping frames scan areas or the frame selected in thumbnail view You can select multiple frames or cropping frames by clicking them while pressing the Ctrl key You can also select a color tone from the color pattern displayed on the left of the Color Pattern screen You can also use this function to ad...

Page 585: ...ndow Saturation Adjust the image s saturation vividness You can brighten colors that have faded with time etc Move Slider under Saturation to the left to decrease the saturation darken the image and to the right to increase the saturation brighten the image You can also enter a value 127 to 127 Saturation decreased Original image Saturation increased Note The natural color tone of the original ima...

Page 586: ...r produces a shade of gray when mixed You can reproduce the natural colors of the scene by reducing the cast color and increasing the complementary color It is usually difficult to correct the image completely by adjusting only one color pair It is recommended that you find a portion in the image where it should be white and adjust all three color pairs so that the portion turns white You can also...

Page 587: ... switch to detailed view Click Up arrow to return to the previous view Click Defaults to reset all adjustments in the current window Channel Each dot of an image is a mixture of Red Green and Blue in various proportions gradation These colors can be adjusted individually as a channel Master Adjust the Red Green and Blue combined Red Adjust the Red channel Green Adjust the Green channel Blue Adjust...

Page 588: ...n the image too much and shadows may be lost if you darken the image too much Contrast Contrast is the degree of difference between the brighter and darker parts of an image Increasing contrast will increase the difference thus sharpening the image Decreasing contrast will decrease the difference thus softening the image Move Slider under Contrast to the left to decrease and right to increase the ...

Page 589: ...Note Increasing the contrast is effective in adding a three dimensional feel to soft images However shadows and highlights may be lost if you increase the contrast too much 589 ...

Page 590: ...ure of Red Green and Blue in various proportions gradation These colors can be adjusted individually as a channel Master Adjust the Red Green and Blue combined Red Adjust the Red channel Green Adjust the Green channel Blue Adjust the Blue channel Note Only Grayscale will be displayed in Channel when Color Mode is Grayscale Reading Histograms You can see the histogram of a specified area for each C...

Page 591: ...vel 0 The parts at Mid point Slider will turn to the color exactly between the black point and white point All parts to the right of White point Slider will turn white level 255 When Image Adjustment is set to anything but None the adjustments shown below are performed automatically Moving the Black point and White point Sliders Move the Black point Slider or White point Slider to adjust brightnes...

Page 592: ...s with more data distributed to the highlight side Move the Mid point Slider toward the highlight side Images with more data distributed to the shadow side Move the Mid point Slider toward the shadow side Adjusting Histograms Using the Droppers When you select a Channel and click the Black point Mid point or White point Dropper the mouse pointer on the preview image changes to a dropper Click a Dr...

Page 593: ...cked with White point Dropper will be the brightest point You can also enter a value 10 to 255 Click Dropper for Gray Balance and click the area you want to adjust the color in the preview image The clicked point will be set as the achromatic color reference and the rest of the image is adjusted accordingly For instance if snow in a photo appears bluish click the bluish part to adjust the whole im...

Page 594: ... mixture of Red Green and Blue in various proportions gradation These colors can be adjusted individually as a channel Master Adjust the Red Green and Blue combined Red Adjust the Red channel Green Adjust the Green channel Blue Adjust the Blue channel Note Only Grayscale will be displayed in Channel when Color Mode is Grayscale Reading Tone Curves With ScanGear scanning images via a scanner is the...

Page 595: ... The midtone data of the input side is stretched toward the highlight of the output side resulting in a bright toned image when viewed on a monitor Underexposure Concave curve The midtone data of the input side is stretched toward the shadow of the output side resulting in a dark toned image when viewed on a monitor High contrast S curve The highlight and shadow of the input side are enhanced resu...

Page 596: ...Downward sloping line The input and output sides are reversed resulting in a negative positive inverted image Edit custom curve You can drag specific points on the Tone Curve to freely adjust the brightness of the corresponding areas 596 ...

Page 597: ...ent window Adjusting Threshold The brightness of color and grayscale images is expressed in a value between 0 and 255 However in creating black and white images all colors are mapped to either black 0 or white 255 Threshold is the borderline value that determines a color as black or white Move Slider to the right to increase the threshold value and thus increase the black areas Move the slider to ...

Page 598: ...ar Scanner Driver Screens Basic Mode Tab Advanced Mode Tab Input Settings Output Settings Image Settings Color Adjustment Buttons Preferences Dialog Box Scanner Tab Preview Tab Scan Tab Color Settings Tab 598 ...

Page 599: ...hen scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color Scan color magazines Document Color Scan documents in color Document Grayscale Scan documents in black and white Document Color ADF Simplex Scan documents from the ADF in color Document Grayscale ADF Simplex Scan documents from the ADF in black and white Docume...

Page 600: ...t type will also be active If you select Magazine Color the descreen function will be active Display Preview Image Preview Performs a trial scan Note When using the machine for the first time scanner calibration starts automatically Wait a while until the preview image appears Destination Select what you want to do with the scanned image Print Select this to print the scanned image on a printer Im...

Page 601: ...ining the aspect ratio Monitor Size 1024 x 768 pixels etc Select an output size in pixels A cropping frame of the selected monitor size will be displayed and the portion within the cropping frame will be scanned You can drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Add Delete Opens the Add Delete the Output Size dialog box in which you can specify custom output si...

Page 602: ... the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the cropping frame will be scanned Adjusting Cropping Frames ScanGear Image corrections Allows you to apply corrections to images Important Apply Auto Document Fix and Correct fading are available when Recommended is selected on ...

Page 603: ...ings tab of the Preferences dialog box Perform Scan Scan Starts scanning Note When scanning starts the progress will be displayed Click Cancel to cancel the scan Preferences Opens the Preferences dialog box in which you can make scan preview settings Close Closes ScanGear scanner driver 2 Toolbar You can adjust or rotate preview images The buttons displayed on the Toolbar vary by view In thumbnail...

Page 604: ...lable when two or more frames are displayed Selects the images in thumbnail view and outlines them in blue Select All Cropping Frames Available when two or more cropping frames are specified Turns the cropping frames into thick broken lines and applies the settings to all of them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear and the current ...

Page 605: ...ect multiple images by clicking them while pressing the Ctrl key Unselected no outline The settings will not be applied Double click a frame to zoom in on the image Click Frame Advance at the bottom of the screen to display the previous or next frame Double click the frame again to return the display to its non magnified state When Whole Image is displayed on the Toolbar Items on the Platen are sc...

Page 606: ...g frame on the displayed image In thumbnail view you can only create one cropping frame per image In whole image view you can create multiple cropping frames Adjusting Cropping Frames ScanGear Related Topic Scanning in Basic Mode 606 ...

Page 607: ...view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Input Settings Output Settings Image Settings and Color Adjustment Buttons on the Advanced Mode tab and load it as required It is convenient to save a group of settings if you will be using it repeatedly You can also...

Page 608: ...rrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balance tone curve Zoom Zooms in on a frame or zooms in on the image in the area specified with a cropping frame scan area When zoomed in Zoom changes to Undo Click Undo to return the display to its non mag...

Page 609: ...he next action may appear Follow the prompt to complete For details refer to Status of ScanGear dialog after scanning in Scan Tab Preferences dialog box It will take time to process the images if the total size of the scanned images exceeds a certain size In that case a warning message appears it is recommended that you reduce the total size To continue scan in whole image view Preferences Opens t...

Page 610: ...ing the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again Rotate Right Rotates the preview image 90 degrees clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again...

Page 611: ...s to all of them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear and the current scan settings document type etc Open Guide Opens this page 3 Preview Area This is where a trial image appears after you click Preview You can also check the results of the settings image corrections color adjustments etc made in 1 Settings and Operation Buttons Wh...

Page 612: ...selected no outline The settings will not be applied When Whole Image is displayed on the Toolbar Items on the Platen are scanned and displayed as a single image All portions in the cropping frames will be scanned Note You can specify the cropping frame on the displayed image In thumbnail view you can only create one cropping frame per image In whole image view you can create multiple cropping fra...

Page 613: ...aper Size Select the size of the document to be scanned This setting is available in whole image view only When scanning both sides of the documents automatically from the ADF select A4 or Letter When you select a size the Preview area size changes accordingly Important Some applications have a limit to the amount of scan data they can receive Available scan range is as follows 21000 pixels x 3000...

Page 614: ...n black and white photos or to create black and white images This mode renders the image in 256 levels 8 bit of black and white Black and White Select this mode to scan photos and documents in black and white This mode renders the image in black and white The contrast in the image is divided at certain levels threshold level into black and white and is rendered in two colors The threshold level ca...

Page 615: ...played and its aspect ratio is fixed Note The values you can enter will be within the range of the selected document size The minimum size is 96 pixels x 96 pixels when Output Resolution is 600 dpi scaled at 100 When Auto Crop is performed in whole image view the aspect ratio will not be maintained since the size will be prioritized Refer to Adjusting Cropping Frames ScanGear for details on croppi...

Page 616: ...i When Select Source is Document ADF Simplex or Document ADF Duplex You can enter a value within the range of 25 dpi to 600 dpi Output Size Select an output size Select Flexible to set custom sizes or select a size for printing or displaying Select Add Delete to set custom size and save it as a new output size option Flexible You can specify the output resolution and scale and adjust the cropping ...

Page 617: ... or move it while maintaining the aspect ratio Add Delete Opens the Add Delete the Output Size dialog box in which you can specify custom output sizes In the Add Delete the Output Size dialog box you can specify multiple output sizes and save them at one time Saved items will be registered to the Output Size list and can be selected along with the predefined items Adding Select Print or Image disp...

Page 618: ... Images in Preview Tab Preferences dialog box Switch Aspect Ratio Available when Output Size is set to anything but Flexible Click this button to rotate the cropping frame Click again to return it to the original orientation Data Size The data size when scanned with the current settings is displayed Note When the data size exceeds a certain size the value appears in red In that case a warning mess...

Page 619: ...ing items Image Adjustment When Image Adjustment is set the brightness of the specified portion of the image is optimized Images can be adjusted according to the automatically detected document type or the specified document type The result of the adjustment will be reflected in the entire image None Image Adjustment will not be applied Auto Applies Image Adjustment by automatically detecting the ...

Page 620: ...t this setting Important Reduce Show through can be set when Recommended is selected on the Color Settings tab of the Preferences dialog box and Document or Magazine is selected for Image Adjustment Unsharp Mask Emphasizes the outline of the subjects to sharpen the image when scanning photos OFF Unsharp Mask will not be applied ON Emphasizes the outline of the subjects to sharpen the image It is r...

Page 621: ... that have faded with time or have a colorcast Colorcast is a phenomenon where a specific color affects the entire picture due to the weather or ambient strong colors None Fading Correction will not be applied Low Select this to correct a small amount of fading and colorcast Medium It is recommended that you normally select this setting High Select this to correct a large amount of fading and colo...

Page 622: ...t level is too strong with the medium setting Medium It is recommended that you normally select this setting High Select this when the effect level is too weak with the medium setting Important You can set Gutter Shadow Correction after preview Do not place objects that weigh 4 4 lbs 2 0 kg or more on the platen Also do not press on the document with a force exceeding 4 4 lbs 2 0 kg If you press h...

Page 623: ...e document with black cloth if white spots streaks or colored patterns appear in scan results due to ambient light entering between the document and the Platen If the shadow is not corrected properly adjust the cropping frame scan area on the preview image Adjusting Cropping Frames ScanGear 623 ...

Page 624: ...Color Adjustment Buttons the results will be reflected in the preview image Click a Color Adjustment Button to set the following items Saturation Color Balance Adjust the saturation vividness and color tone of the image Use this function to brighten colors that have faded with time or due to colorcast Colorcast is a phenomenon where a specific color affects the entire picture due to the weather or...

Page 625: ...e no settings to make in this screen For a color image select a color in Channel to check either Red Green or Blue or select Master to check three colors together If you place the cursor on the preview image the portion will be enlarged and its RGB values only L when Color Mode is Grayscale before and after the adjustments will be displayed Threshold Set the boundary threshold at which black and w...

Page 626: ...gs List and click Delete Click Save to save the settings displayed in Tone Curve Settings List or Threshold Settings List You can load and apply the saved tone curve threshold settings to a preview image To load the settings select the saved item from the pull down menu Note Save up to 20 items Defaults Reset all adjustments saturation color balance brightness contrast histogram and tone curve 626...

Page 627: ...settings specify the folder in which to save images temporarily and set the music file to play during or at the end of a scan Preview Tab Allows you to select what to do with Preview when ScanGear is started how to display cropping frames after previewing images and the cropping size for thumbnails of scanned documents Scan Tab Allows you to select what to do with ScanGear after scanning image Col...

Page 628: ...Settings dialog box Note If the machine is off or bi directional communication is disabled a message may appear because the computer cannot collect the machine status In that case click OK to exit ScanGear scanner driver Auto Power On Select Enable to turn on the machine automatically when data is received Auto Power Off Specify the amount of time you want to set from the list When this time lapse...

Page 629: ...g or printing may take longer than usual when this function is used Do not use quiet mode Select this option when you wish to use the machine with volume of normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of the machine Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the machine duri...

Page 630: ...ile mid rmi midi Audio file wav aif aiff MP3 file mp3 Calibration Settings When you set Execute at Every Scan to ON the scanner will be calibrated every time before previewing and scanning to reproduce correct color tones in scanned images Note Even when Execute at Every Scan is set to OFF the scanner may be calibrated automatically in some cases such as immediately after you turn the machine on C...

Page 631: ... Advanced Mode tab settings are also saved None No preview image will be displayed at startup Note Select None if you do not want to save the preview image Cropping Frame on Previewed Images Select how to display cropping frames after previewing images Execute auto cropping on previewed images The cropping frame scan area will automatically be displayed in the document size after previewing Displa...

Page 632: ...e standard size Standard The standard size Smaller Displays 95 in width and height of the area displayed for the standard size Note When you change the Cropping Size for Thumbnail View setting the preview images will be refreshed and cropped to the new size As the preview images are refreshed the color adjustments and other settings applied to them are reset 632 ...

Page 633: ... original application when scanning is completed Do not close ScanGear automatically Select this to return to the ScanGear screen for another scan when scanning is completed Display the dialog to select next action Select this to open a screen and select what to do when scanning is completed Note Even if Do not close ScanGear automatically or Display the dialog to select next action is set some ap...

Page 634: ...inter colors thus reducing time and trouble to manually match the monitor and printer colors Source Scanner Select scanner profile Target Select target profile Monitor Select this checkbox to display preview image with optimum correction for monitor Defaults Returns to the default Color Matching settings Note The Color Adjustment Buttons on the Advanced Mode tab are not available when you select C...

Page 635: ...nual for the monitor printer and application settings Monitor Gamma By setting the gamma value of a monitor you can adjust the input data to the brightness characteristics of the monitor Adjust the value if your monitor s gamma value does not match the default value set in ScanGear and the colors of the original image are not accurately reflected in the monitor Click Defaults to return to the defa...

Page 636: ... the item type or size automatically Important When scanning by specifying the paper size in IJ Scan Utility or ScanGear scanner driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to various shapes and items smaller than 1 2 inches 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be scann...

Page 637: ...J Scan Utility With network connection items may not be scanned correctly when five or more items are placed In that case reduce the number of items placed on the platen to four or less then scan again Positions of slanted items 10 degrees or less are cor rected automatically Important Refer to Loading Originals for your model from Home of the Online Manual for details on the por tions in which it...

Page 638: ... document guides to the width of the documents Insert the documents face up until a beep sounds Note When scanning duplex documents place the front sides facing up They will not be scanned in the correct page order if placed the other way around 638 ...

Page 639: ...Scan Utility Initial Cropping Frame In thumbnail view No cropping frame is specified You can drag the mouse over a thumbnail to specify a cropping frame In whole image view An active cropping frame is automatically specified around the preview image You can drag the cropping frame in the Preview area to specify the area Note You can change the auto crop setting in the Preferences dialog box Refer ...

Page 640: ...e in the direction of the arrow the cropping frame will expand or contract accordingly The cursor will change into Crosshair Arrow when it is positioned within a cropping frame Click and drag the mouse to move the entire cropping frame Note On the Advanced Mode tab you can specify the cropping frame size by entering the values into Width and Height in Input Settings You can rotate a cropping frame...

Page 641: ...lso select multiple cropping frames by clicking them while pressing the Ctrl key If you select multiple cropping frames and change the settings on a tab at the right of ScanGear the settings will be applied to all the selected cropping frames When you create a new cropping frame it retains the settings of the latest cropping frame Note Create up to 12 cropping frames Scanning takes longer than usu...

Page 642: ... select it and click Remove Cropping Frame on the Toolbar Alternatively press the Delete key When there are multiple cropping frames all the selected cropping frames active cropping frame and selected cropping frames are deleted simultaneously 642 ...

Page 643: ... using a network compatible model by connecting to a network the machine cannot be accessed from multiple computers at the same time When using a network compatible model by connecting to a network scanning takes longer than usual Make sure that you have adequate disk space available when scanning large images at high resolutions For example at least 300 MB of free space is required to scan an A4 ...

Page 644: ...rrectly in some applications In that case increase the operating system s virtual memory and retry When image size is too large such as when scanning large images at high resolution your computer may not respond or the progress bar may remain at 0 depending on the application In that case cancel the action for example by clicking Cancel on the progress bar then increase the operating system s virt...

Page 645: ...Other Scanning Methods Scanning with WIA Driver Scanning Using the Control Panel Windows XP Only 645 ...

Page 646: ...name and then click Next Windows 7 Windows Vista 1 Follow the procedure below to open Network Windows 7 From Start menu select Computer Network Windows Vista From Start menu select Network 2 Right click XXX_MAC address where XXX is model name in the displayed screen then select Install The setting may have been completed already depending on your environment In that case Uninstall appears Scanning...

Page 647: ...n the following resolutions can be specified 150 dpi 300 dpi 600 dpi Brightness Move the slider to adjust the brightness Move it to the left to darken and right to brighten the image You can also enter a value 100 to 100 Contrast Move the slider to adjust the contrast Moving it to the left will decrease the contrast of the image thus softening the image Moving it to the right will increase the con...

Page 648: ...ons for the type of picture may differ from those displayed with USB connection To scan with the values previously set in Adjust the quality of the scanned picture select Custom Settings 4 Click Adjust the quality of the scanned picture and set the preferences as required Brightness Move the slider to adjust the brightness Move it to the left to darken and right to brighten the image You can also ...

Page 649: ...canner or printer with network connection you cannot specify Brightness and Contrast 5 Click Preview to preview the image The preview image appears on the right Drag to specify the scan area 6 Click Scan Scanning starts then the scanned image appears in the application 649 ...

Page 650: ...iver 1 From the Start menu select Control Panel 2 Click Printers and Other Hardware Scanners and Cameras then double click Canon XXX series where XXX is the model name The Scanner and Camera Wizard dialog box appears 3 Click Next 4 Select Picture type according to the item to be scanned Note To scan with the values previously set in Custom settings select Custom 5 Click Custom settings to set the ...

Page 651: ...e image Moving it to the right will increase the contrast of the image thus sharpening the image You can also enter a value 127 to 127 Resolution DPI Enter the resolution Specify a value between 50 dpi and 600 dpi Resolution Picture type Select the type of scan you want for your item Reset Click to restore the original settings 6 Click Preview to preview the image The preview image appears on the ...

Page 652: ...Windows 8 Click IJ Network Scanner Selector EX on the Start screen If IJ Network Scanner Selector EX is not displayed on the Start screen select the Search charm then search for IJ Network Scanner Selector EX Windows 7 Windows Vista Windows XP From the Start menu click All Programs Canon Utilities IJ Network Scanner Selector EX IJ Network Scanner Selector EX Menu Displays a menu when you right cli...

Page 653: ...an select up to three scanners and printers in total for scanning from the operation panel You can scan items using the operation panel of the selected scanner or printer and send the scanned images to your computer over a network Important When using a model with which you cannot scan over a network from the operation panel that model does not appear in Scanners and the setting is not available S...

Page 654: ...er installing the MP Drivers Network communication between your scanner or printer and computer is enabled If your scanner or printer still does not appear refer to Problems with Network Communication for your model from Home of the Online Manual You do not need to use this software when scanning via USB Refer to Uninstalling IJ Network Scanner Selector EX to delete it You can scan via USB even if...

Page 655: ...Selector EX Note If the User Account Control screen appears click Continue Windows 7 Windows Vista 1 From the Start menu select Control Panel Programs Programs and Features 2 Select Canon IJ Network Scanner Selector EX then click Uninstall Change Note If the User Account Control screen appears click Continue Windows XP 1 From the Start menu select Control Panel Add or Remove Programs 2 Select Cano...

Page 656: ...Scanning Tips Resolution Data Formats Color Matching 656 ...

Page 657: ... a Computer tab of the Settings dialog box ScanGear Scanner Driver Output Resolution in Output Settings on the Advanced Mode tab Appropriate Resolution Settings Set the resolution according to the use of the scanned image Item Type Use Color Mode Appropriate Resolution Color photo Copying Printing Color 300 dpi Creating a postcard Color 300 dpi Saving to a computer Color 300 dpi Using on a website...

Page 658: ...e processing speed will slow down significantly and you will experience inconvenience such as lack of memory Set the minimum required resolution according to the use of the image Note When you will be printing the scanned image by enlarging it scan by setting a higher resolution than the recommended one above 658 ...

Page 659: ...e every time they are saved and cannot be returned to their original state JPEG is not available for black and white images TIFF Standard File Extension tif A data format featuring a relatively high compatibility between various computers and applications TIFF is suitable for editing saved images Note Some TIFF files are incompatible IJ Scan Utility supports the following TIFF file formats Uncompr...

Page 660: ...put profile target The image s color space is converted from the scanner s color space to sRGB by ScanGear When displaying on a monitor the image s color space is converted from sRGB to the monitor s color space based on the operating system s monitor settings and the application s working space settings When printing the image s color space is converted from sRGB to the printer s color space base...

Page 661: ...items smaller than 1 2 inches 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be scanned as expected For Photos Postcards Business Cards or BD DVD CD For Magazines Newspapers or Documents Placing a Single Item Place the item face down on the platen with 0 4 inch 1 cm or more space between the edges diagonally striped area of the platen and the item Portions pl...

Page 662: ... or more space between the edges diagonally striped area of the platen and items and be tween items Portions placed on the diagonally striped area cannot be scanned more than 0 4 inch 1 cm Note You can place up to 12 items Positions of slanted items 10 degrees or less are corrected automatically 662 ...

Page 663: ...anning with IJ Scan Utility changes as well If your scanner or printer is not selected in IJ Scan Utility check that it is selected with IJ Network Scanner Selector EX Refer to IJ Network Scanner Selector EX Menu and Setting Screen for your model from Home of the Online Manual for details 1 Check that IJ Network Scanner Selector EX is running If IJ Network Scanner Selector EX is running IJ Network...

Page 664: ...n the network multiple model names appear In that case you can select one scanner per model 4 Click OK Setting for Scanning with IJ Scan Utility To scan from IJ Scan Utility using a scanner or printer connected to a network specify your scanner or printer with IJ Network Scanner Selector EX then follow the steps below to change the connection status between it and the computer 1 Start IJ Scan Util...

Page 665: ...ain MP Drivers is installed Network settings of your scanner or printer is completed after installing the MP Drivers Network communication between your scanner or printer and computer is enabled If your scanner or printer still does not appear refer to Network Communication Problems for your model from Home of the Online Manual 665 ...

Page 666: ...Scanning from Computer Mac OS Using IJ Scan Utility Using Scanner Driver Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings 666 ...

Page 667: ... following scan functions PIXMA MAXIFY Cloud Link PIXMA MAXIFY Cloud Link is a web service provided by Canon Save scanned images to data storage services through integration with various cloud services without using a computer Using PIXMA MAXIFY Cloud Link 667 ...

Page 668: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 669: ...ng Problems Mac OS Cannot Print Scan from Smartphone Tablet Cannot Set Correctly Cannot Find Machine on Check Printer Settings Screen Message Appears on Computer During Setup Cannot Find Machine on Wireless LAN USB Connection Problems Cannot Communicate with Machine via USB Network Key Unknown Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings Administrator Password Se...

Page 670: ...Support Code for Error IJ Scan Utility Error Messages Windows IJ Scan Utility Error Messages Mac OS ScanGear Scanner Driver Error Messages Scanner Driver Error Messages Operation Problems Network Communication Problems Printing Problems Problems while Printing Scanning from Smartphone Tablet Scanning Problems Windows Scanning Problems Mac OS Mechanical Problems Installation and Download Problems E...

Page 671: ...Network Communication Problems Cannot Find Machine on Network Network Connection Problems Other Network Problems 671 ...

Page 672: ...chine on Network While performing machine setup Cannot Find Machine on Printers on Network List Screen Cannot Find Machine on Check Printer Settings Screen While using machine Cannot Find Machine on Wireless LAN 672 ...

Page 673: ...ss LAN Setup Important If the machine cannot be detected while you are setting up the network communication using a USB cable the machine may be in the access point mode In this case finish the access point mode and enable the wireless LAN and try to redetect the machine Using Machine with Access Point Mode Note To set up network communications via USB instead select Set up the network connection ...

Page 674: ...ce For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device click Redetect on the Check Printer Settings screen to detect the machine If the machine is found follow the instructions on the screen to continue to set up network communication If you can v...

Page 675: ... the machine If the machine is found follow the instructions on the screen to continue to set up network communication If no message appears Cancel the setup and then set the security software to allow Canon software to access the network For Windows The file Setup exe or Setup64 exe in the win Driver DrvSetup folder on the Setup CD ROM For Mac OS Setup app Canon IJ Network Tool app canonijnetwork...

Page 676: ...ne To check the settings of the wireless router see the instruction manual supplied with the wireless router or contact the manufacturer After checking the wireless router settings click Redetect on the Check Printer Settings screen to redetect the machine If the machine is found follow the instructions on the screen to continue to set up network communication If wireless router settings are not c...

Page 677: ...e same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Checking wireless router settings The machine and wireless router should be connected using 2 4 GHz bandwidth Make sure the wireless router for the machine s destination is configured to use 2 4 GHz bandwidth For more on the wireless router...

Page 678: ...he machine could not be detected with the current setup method Select the Setting printer could not be found on the list check box and click Next The screen to show another setup method is displayed Perform setup following the instructions on the screen 678 ...

Page 679: ...ion screen Check2 Follow procedure below to connect machine and computer again Important For Mac OS make sure the lock icon is on the lower left of the Printers Scanners screen Print Scan screen in Mac OS X v10 8 or Mac OS X v10 7 If the icon locked is displayed click the icon to unlock The administrator name and the password are necessary to unlock 1 Turn off machine 2 Unplug USB cable from machi...

Page 680: ...rn off machine 5 Restart computer 6 Make sure you have no application software running 7 Redo setup according to instructions on Canon website Note For Windows you can use the Setup CD ROM to redo setup 680 ...

Page 681: ...reless LAN is enabled Check3 If machine is temporarily connected to computer via USB cable make sure USB cable is connected properly If you set up the wireless LAN connection or change the wireless LAN settings using IJ Network Tool over a USB connection connect the machine and the computer using a USB cable as the illustration below The USB port is at the back of the machine Check4 Make sure mach...

Page 682: ...e with the wireless router over the wireless LAN Check9 Make sure machine is not placed too far away from the wireless router Place the wireless router and machine where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the machine cannot communic...

Page 683: ...is connected to an AirPort Base Station via LAN use alphanumeric characters for network name SSID Mac OS Check15 Check machine s TCP IP setting and disable IPv6 To check the current TCP IP setting print out the network setting information using the operation panel Printing Network Settings If TCP IPv6 is set to Enable both IPv4 and IPv6 are enabled Press and hold Stop button and release it when Al...

Page 684: ...ction Problems Machine Suddenly Cannot Be Used Network Key Unknown Administrator Password Set for Machine Unknown Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings Printing Is Slow 684 ...

Page 685: ...he instruction manual provided with it or contact its manufacturer To check the current network settings of the machine print out the network setting information Printing Network Settings If the machine network settings do not match with those of the wireless router change the network settings of the machine to match with those of the wireless router using IJ Network Tool Check3 Make sure machine ...

Page 686: ...If it is not change the channel set on the wireless router Check8 Make sure security software s firewall is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appears set security software to always allow access If you are using any programs that switch between network environments check th...

Page 687: ...abled Enable the access point mode following the procedure below 1 Press and hold Wi Fi button and release it when ON lamp flashes 2 Press Black button Color button and then Wi Fi button in this order The ON lamp changed from flashing to lit and the access point mode is enabled Check3 Make sure machine is selected as connection for wireless communication device e g computer smartphone or tablet Se...

Page 688: ... to be connected Cannot Print or Scan from Network Computer Check1 Make sure computer network settings are correct For more on computer setup see your computer instruction manual or contact its manufacturer Check2 If MP Drivers are not installed install them For Windows Install the MP Drivers using the Setup CD ROM or install them from the Canon website For Mac OS Install the MP Drivers from the C...

Page 689: ...router Set up the machine to match the wireless router settings using IJ Network Tool Using WPA WPA2 The authentication method passphrase and dynamic encryption type must be the same for the wireless router the machine and your computer Enter the passphrase configured on the wireless router a sequence of between 8 and 63 alphanumeric characters or a 64 character hexadecimal number Either TKIP basi...

Page 690: ...or Mac OS Normally select Auto for the authentication method Otherwise select Open System or Shared Key depending on the wireless router s settings When the WEP Details screen appears after you click Set on the Wireless Routers screen follow the on screen instructions and set key length key format key number and authentication method to enter a WEP key For details see Changing WEP Detailed Setting...

Page 691: ...itialize the machine settings Initializing Machine Settings After initializing the machine settings redo setup For Windows Use the Setup CD ROM or follow the instructions on the Canon website For Mac OS Follow the instructions on the Canon website 691 ...

Page 692: ...check the wireless router setting see the instruction manual provided with the wireless router or contact its manufacturer Make sure the computer and the wireless router can communicate with each other under this setting Check2 If filtering MAC addresses or IP addresses at wireless router check that MAC addresses or IP addresses for computer network device and machine are registered Check3 If usin...

Page 693: ...e the encryption type for the machine and it subsequently cannot communicate with the computer make sure the encryption type for the computer and the wireless router matches the type set for the machine Cannot Communicate with Machine After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router 693 ...

Page 694: ...etal or concrete If the machine cannot communicate with the computer over a wireless LAN due to a wall place the machine and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Check3 Make...

Page 695: ...Other Network Problems Message Appears on Computer During Setup Packets Are Sent Constantly Windows Checking Network Information Restoring to Factory Defaults 695 ...

Page 696: ...wing screen appears if the machine is set up for use with a network and an administrator password has been set For Windows For Mac OS Enter the administrator password set for the machine Note An administrator password is already set for the machine at the time of purchase For details Administrator Password For improved security we recommend that you change the administrator password For Windows Ch...

Page 697: ...tings in Wireless LAN Sheet For Mac OS For more on encryption settings see Changing Settings in Wireless LAN Sheet You are connecting the machine to the non encrypted wireless network Appears Security is not configured on the wireless router The machine can still be used so continue the setup procedure and complete it Important If you connect to a network that is not protected with security measur...

Page 698: ...n with the machine over the network If you are using your computer in a network environment other than the one used to set up the machine disable IJ Network Scanner Selector EX To disable IJ Network Scanner Selector EX right click the icon on the notification area on the desktop and select Disable Canon IJ Network Scanner Selector EX 698 ...

Page 699: ...Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer follow the instructions below For Windows 1 Select Command Prompt as shown below In Windows 10 right click Start button and select Command Prompt In Windows 8 1 or Windows 8 select Command Prompt from the Start screen If Command Prompt is not displayed on the Start screen select the Search charm and...

Page 700: ...ows XP click Start All Programs Accessories Command Prompt 2 Type ping command and press Enter The ping command is as follows ping XXX XXX XXX XXX XXX XXX XXX XXX is the IP address of the target device If communication is taking place a message like the one shown below appears Reply from XXX XXX XXX XXX bytes 32 time 10ms TTL 255 If Request timed out appears communication is not taking place For M...

Page 701: ... XXX XXX XXX XXX icmp_seq 2 ttl 64 time 1 739 ms XXX XXX XXX XXX ping statistics 3 packets transmitted 3 packets received 0 packet loss If packet loss is 100 communication is not taking place Otherwise computer is communicating with target device Checking Network Settings Information To check the machine s network settings information print out the network settings information using the operation ...

Page 702: ... Setup CD ROM or follow the instructions on the Canon website to redo setup For Mac OS Initialization erases all network settings on the machine making printing or scanning operation from a computer over a network impossible To use the machine over a network again after restoring it to the factory defaults follow the instructions on the Canon website to redo setup Press and hold Stop button and re...

Page 703: ...Problems while Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 703 ...

Page 704: ...able the wireless LAN 1 Press and hold Wi Fi button and then release button when ON lamp flashes 2 Press Color button Black button and then Wi Fi button in this order When the ON lamp changed from flashing to lit and the Wi Fi lamp lights up the wireless LAN is enabled Check3 Are network settings of machine identical with those of wireless router Make sure the network settings of the machine e g w...

Page 705: ...e oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from the interference source as possible Cannot Communicate with Machine while It Is in Access Point Mode If your smartphone tablet cannot communicate with the machine in the access point mode check the following Check1 Make sure machine is tu...

Page 706: ...7 Check for obstructions Wireless communication between different rooms or floors is generally poor Move the machine as necessary Check8 Make sure there is no source of radio wave interference nearby If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the machine as far away from the interference so...

Page 707: ...Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly No Paper Error Copying Printing Stops 707 ...

Page 708: ...printing If printing starts normally there is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the machine over a LAN make sure the machine is correctly set up for network use Check3 Is access point mode enabled To print using a mode other than the access point mode disabl...

Page 709: ...nd then select Properties 4 Click Ports tab to check port settings Make sure a port named USBnnn where n is a number with Canon XXX series Printer appearing in Printer column is selected for Print to the following port s Note When the machine is used over LAN the port name of the machine is displayed as CNBJNP_xxxxxxxxxx xxxxxxxxxx is the character string generated from the MAC address or a charac...

Page 710: ...hough the port named CNBJNP_xxxxxxxxxx is selected when the machine is used over LAN Launch IJ Network Tool select CNBJNP_xxxxxxxxxx as you checked in step 4 and then associate the port with the printer using Associate Port in Settings menu If the problem is not resolved reinstall the MP Drivers from the Setup CD ROM or the Canon website Check7 Is print data extremely large Windows Click Print Opt...

Page 711: ...automatically Take the appropriate action described in the message For Windows For Mac OS The screen differs depending on the OS you are using To remove the jammed paper see List of Support Code for Error Paper Jams Note You can also search for details on resolving the errors indicated by the support code shown Search 711 ...

Page 712: ...cking the paper and print quality settings differs depending on what you are using your machine for Check the page size and media type settings using the printer driver For Windows Printing with Easy Setup For Mac OS Printing with Easy Setup Check2 Make sure appropriate print quality is selected using printer driver Select a print quality suited to the paper and to what you are printing If you not...

Page 713: ...mplete or Missing Windows Images Incomplete or Missing Windows Ink Blots Paper Curl Paper Is Smudged Printed Surface Is Scratched Back of Paper Is Smudged Vertical Line Next to Image Uneven or Streaked Colors 713 ...

Page 714: ...inter driver Select Do not allow application software to compress print data check box and click OK Clear the check box once printing is complete Check2 Is print data extremely large Windows Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce print quality Check3 Your hard disk may not have sufficient...

Page 715: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong 715 ...

Page 716: ...ozzle check pattern and examine the pattern If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning If problem is not resolved after performing print head deep cleaning Perform system cleaning From computer For Windows Cleaning the Print Heads For Mac OS Cleaning the Print Heads From operation panel To perform system cleaning press and hold the Stop b...

Page 717: ...ink tank with the corresponding color of ink After refilling the ink tank perform system cleaning From computer For Windows Cleaning the Print Heads For Mac OS Cleaning the Print Heads From operation panel To perform system cleaning press and hold the Stop button until the Alarm lamp flashes 5 times and then release the button Important Before performing system cleaning check the remaining ink lev...

Page 718: ...able side When copying see also the sections below Check5 Is platen glass dirty Clean the platen glass Cleaning the Platen Glass and Document Cover Check6 Make sure original is properly loaded on platen glass Loading Originals Check7 Is original loaded with side to be copied facing down on platen glass Check8 Did you copy a printout done by this machine If you use a printout done by this machine a...

Page 719: ...after performing print head deep cleaning Perform system cleaning From computer For Windows Cleaning the Print Heads For Mac OS Cleaning the Print Heads From operation panel To perform system cleaning press and hold the Stop button until the Alarm lamp flashes 5 times and then release the button Important Before performing system cleaning check the remaining ink level of all colors If the remainin...

Page 720: ... the Stop button until the Alarm lamp flashes 5 times and then release the button Important Before performing system cleaning check the remaining ink level of all colors If the remaining ink level is below the single dot a refill the ink tank of corresponding color Performing system cleaning when the remaining ink level is not enough may damage the machine Note Printed colors may not match screen ...

Page 721: ...djust the print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer For Windows Aligning the Print Head Position For Mac OS Aligning the Print Head Position Check3 Increase print quality and try printing again Increasing the print quality using the printer driver may improve the...

Page 722: ...ut Printing or Binding margin function is in use thin lines may not be printed Try thickening the lines in the document Check2 Is print data extremely large Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce print quality 722 ...

Page 723: ...ay be improved Click Print Options on Page Setup sheet of the printer driver Select Do not allow application software to compress print data check box and click OK Clear the check box once printing is complete Check2 Is print data extremely large Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce pri...

Page 724: ...etting on plain paper the paper may absorb too much ink and become wavy causing paper abrasion Check the intensity setting in the printer driver For Windows Adjusting Intensity For Mac OS Adjusting Intensity Check3 Use Photo Paper to print photos To print data with high color saturation such as photographs or images with dark colors we recommend that you use Photo Paper Plus Glossy II or other Can...

Page 725: ... printing If the paper you are using is not suitable for borderless printing the print quality may be reduced at the top and bottom edges of the paper Printing Area Check3 Correct curl before loading paper When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and re...

Page 726: ...w to curl the paper outward up to 0 1 inch 3 mm B in height before printing This may improve the print result C Print side We recommend feeding paper that has been curled outward one sheet at a time Check4 Set printer to prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper If you notice abrasion even with the media typ...

Page 727: ...f you are printing with a high intensity setting on plain paper the paper may absorb too much ink and become wavy causing paper abrasion Check the intensity setting in the printer driver For Windows Adjusting Intensity For Mac OS Adjusting Intensity Check6 Do not print outside recommended printing area If you print outside the recommended printing area of your paper ink may stain the lower edge of...

Page 728: ...rned on 2 Open printer driver setup window How to Open the Printer Driver Setup Window 3 Click Maintenance tab and Custom Settings 4 Drag Ink Drying Wait Time slide bar to set wait time and click OK 5 Check message and click OK For Mac OS 1 Make sure machine is turned on 2 Open Canon IJ Printer Utility Opening the Canon IJ Printer Utility 3 Select Custom Settings in pop up menu 4 Drag Ink Drying W...

Page 729: ...ity settings Print Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of machine Cleaning the Inside of the Machine Bottom Plate Cleaning Note During duplex printing or too much printing ink may stain the inside of the machine 729 ...

Page 730: ...er size to match the loaded paper Print Results Are Unsatisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This machine performs automatic cleaning when necessary to keep printouts clean Although the ink is normally ejected onto the ink absorber at the outer edge of the paper it may get onto the paper if the loaded paper is larger t...

Page 731: ...ns such as print head cleaning Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly After performing the print head cleaning print the nozzle check pattern and examine...

Page 732: ...nk level is below the single dot a refill the ink tank of corresponding color Performing system cleaning when the remaining ink level is not enough may damage the machine If the problem is not resolved yet the print head may be damaged Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the mach...

Page 733: ...blem is not resolved after performing print head cleaning twice Perform print head deep cleaning If problem is not resolved after performing print head deep cleaning Perform system cleaning From computer For Windows Cleaning the Print Heads For Mac OS Cleaning the Print Heads From operation panel To perform system cleaning press and hold the Stop button until the Alarm lamp flashes 5 times and the...

Page 734: ...print head may be damaged Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 734 ...

Page 735: ...e to less than half of the paper load limit Always load the paper in portrait orientation regardless of the printing orientation When you load the paper place the print side facing UP and slide the paper guides to align with both sides of the paper Loading Paper Check3 Is paper too thick or curled Media Types You Cannot Use Check4 When loading envelopes consider the following When printing on enve...

Page 736: ...down Doing so may cause the ink to leak Check7 Clean paper feed roller Cleaning the Paper Feed Roller Note Cleaning the paper feed roller abrades it so do this only when necessary If the measures above do not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for r...

Page 737: ...nting several copies printing may pause to allow the ink to dry Check3 Has machine been printing continuously for a long period If the machine has been printing continuously for a long time the print head or other parts around it may overheat The machine may stop printing at a line break for a period of time and then resume printing In this case wait a while without doing anything If the printing ...

Page 738: ...Scanning Problems Windows Scanning Problems Scan Results Are Unsatisfactory Software Problems IJ Scan Utility Error Messages ScanGear Scanner Driver Error Messages 738 ...

Page 739: ...canGear Scanner Driver Screen Does Not Appear Cannot Scan Multiple Originals at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed There is not enough memory Message Is Displayed Computer Stops Operating during Scanning Scanner Does Not Work after Upgrading Windows Scanned Image Does Not Open 739 ...

Page 740: ...nner or printer is turned on Check 2 Connect the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 Restart the computer 740 ...

Page 741: ...rinter name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant application Scanning with WIA Driver Check 3 Make sure that the application supports TWAIN You cannot start ScanGear scanner driver from applications not supporting TWAIN Check 4 Scan and save images with I...

Page 742: ...nected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 5 Make sure that MP Drivers is installed If not installed install MP Drivers from the Setup CD ROM or the web page Check 6 Select your scanner or printer on the application s menu Note The operation may differ depending on the application Check 7 Make sure that the application supports TWAIN You canno...

Page 743: ...eck 1 Make sure that the items are placed correctly Positioning Originals Scanning from Computer Check 2 Check if you can properly scan one item Some applications do not support multiple image scanning In that case scan each item individually 743 ...

Page 744: ... Make sure that the items are placed correctly Positioning Originals Scanning from Computer Check 2 Multiple item scanning may not be supported Some applications do not support multiple image scanning In that case scan each item individually 744 ...

Page 745: ...2 Set Fading Correction Grain Correction etc to None Refer to Image Settings for your model from Home of the Online Manual for details Check 3 In IJ Scan Utility deselect the Correct slanted text document Detect the orientation of text document and rotate image checkbox and scan again Settings Document Scan Dialog Box Settings Custom Scan Dialog Box 745 ...

Page 746: ... There is not enough memory Message Is Displayed Check 1 Exit other applications and try again Check 2 Reduce the resolution or output size and scan again Resolution 746 ...

Page 747: ...ient free hard disk space then scan again Error message may appear if there is not enough hard disk space to scan and save when the image size is too large such as when scanning a large item at high resolution Check 3 In Folder to Save Temporary Files of IJ Scan Utility specify a folder on a drive with sufficient free space Settings General Settings Dialog Box Check 4 Multiple devices may be conne...

Page 748: ...click Yes 4 When uninstallation is complete click OK IJ Scan Utility is deleted Note A confirmation or warning dialog box may appear when installing uninstalling or starting up software This dialog box appears when administrative rights are required to perform a task If you are logged on to an administrator account follow the on screen instructions Windows XP 1 From the Start menu select Control P...

Page 749: ...a format is not supported by the application scan the image again and select a popular data format such as JPEG when saving it Refer to the application s manual for details If you have any questions contact the manufacturer of the application 749 ...

Page 750: ...y Image Displayed on the Monitor Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Original Is Placed Correctly but the Scanned Image Is Slanted Scanned Image Is Enlarged Reduced on the Computer Monitor 750 ...

Page 751: ...n Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box On the Basic Mode tab of ScanGear scanner driver select Magazine Color in Select Source Refer to Basic Mode Tab for your model from Home of the Online Manual for details On the Advanced Mode tab of ScanGear set Descreen in Image Settings to ON Refer to Image Settings for your model from Home of the Online Manual for d...

Page 752: ...nced Mode tab of ScanGear set Image Adjustment in Image Settings to None Refer to Image Settings for your model from Home of the Online Manual for details On the Color Settings tab in the Preferences dialog box of ScanGear set Color Matching Refer to Color Settings Tab for your model from Home of the Online Manual for details 752 ...

Page 753: ...the item size You can also manually specify the scan area in thumbnail view or when there are white margins along the item for example in photos or when you want to create custom cropping frames Adjusting Cropping Frames in the Image Stitch Window Note Refer to Adjusting Cropping Frames ScanGear for your model from Home of the Online Manual for how to adjust cropping frames with ScanGear scanner d...

Page 754: ...Cannot Scan at the Correct Size Check Make sure that the items are placed correctly Positioning Originals Scanning from Computer 754 ...

Page 755: ...he Scanned Image Is Slanted Check When Document or Magazine is selected for Select Source deselect the Correct slanted text document checkbox and scan the item again Settings Document Scan Dialog Box Settings Custom Scan Dialog Box 755 ...

Page 756: ...or details If you have any questions contact the manufacturer of the application Note You cannot reduce the image size in Paint To reduce the display size open the images in an application Check 2 Change the resolution setting in ScanGear scanner driver and scan again The higher the resolution the larger the resulting image will be Resolution 756 ...

Page 757: ...Software Problems The E mail Client You Want to Use Does Not Appear in the Screen for Selecting an E mail Client 757 ...

Page 758: ... Check Check that the e mail client s MAPI is enabled Refer to the e mail client s manual for how to set MAPI If the problem is not solved even when MAPI is enabled select None Attach Manually in the screen for selecting an e mail client then manually attach the image to the outgoing e mail 758 ...

Page 759: ...2 An internal error has occurred Take the following measures Check the scanner status Restart the scanner Restart the computer then try again Reinstall the scanner driver An internal error has occurred Take the following measures Check the scanner status Restart the scanner Restart the computer then try again Reinstall MP Drivers 230 A scanner driver supporting this software is not installed In st...

Page 760: ...dialog box or Save in in the corresponding Settings dialog box 244 You do not have the required privileges to access the specified folder Grant access permission to the specified folder 760 ...

Page 761: ...nnected from LAN if using on LAN Please check and try again Scanner driver will be closed Make sure that your scanner or printer is turned on Delete MP Drivers then reinstall MP Drivers from the Setup CD ROM or the web page Refer to Deleting the Unnecessary MP Drivers for your model from Home of the Online Manual for how to delete MP Drivers Make sure that the selected appli cation source is corre...

Page 762: ...om Home of the Online Manual for how to delete MP Drivers 202 An internal error has occurred Scanner driver will be closed Take the following meas ures Check the scanner status Restart the scanner Restart the computer then try again Reinstall the scanner driver An internal error has occurred Take the following measures Check the scanner status Restart the scanner Restart the computer then try agai...

Page 763: ...anner to use with IJ Network Scanner Selector EX Refer to Network Scan Settings for the setting procedure 208 IJ Network Scanner Selector cannot be found Reinstall scanner driver Scanner driver will be closed Delete MP Drivers then reinstall MP Drivers from the Setup CD ROM or the web page Refer to Deleting the Unnecessary MP Drivers for your model from Home of the Online Manual for how to delete ...

Page 764: ...Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Machine via USB Printer Status Monitor Not Displayed Windows 764 ...

Page 765: ...nplug machine leave it for at least 2 minutes and then plug it back in and turn it on again If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 765 ...

Page 766: ...ver setup window and in Auto Power in Maintenance sheet select Disable for Auto Power Off If you are using a Mac OS and if you do not want the machine to turn off automatically Open Canon IJ Printer Utility select Power Settings in the pop up menu and then select Disable for Auto Power Off on Auto Power Note You can also enable the machine to turn on off automatically from the operation panel Turn...

Page 767: ...rts Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the USB cable be no longer than 10 feet 3 meters or so Does the operating system of your computer support Hi Speed USB connection Install the latest update for your computer I...

Page 768: ...tion below the USB port is at the back of the machine Check3 Do not start IJ Network Tool while printing Check4 Do not print while IJ Network Tool is running Check5 Make sure Enable bidirectional support is selected in Ports sheet of properties dialog box of printer driver Windows How to Open the Printer Driver Setup Window 768 ...

Page 769: ...e sure Enable Status Monitor is selected on the Option menu of the printer status monitor 1 Open printer driver setup window How to Open the Printer Driver Setup Window 2 On Maintenance sheet click View Printer Status 3 Select Enable Status Monitor on Option menu if it is not selected 769 ...

Page 770: ... and Download Problems Cannot Install MP Drivers Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows Updating MP Drivers in Network Environment Windows Uninstalling IJ Network Tool 770 ...

Page 771: ... or Windows Vista click Start and then click Computer In Windows XP click Start and then click My Computer 2 Double click CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the MP Drivers with the Setup CD ROM install them from the Canon website Note If the CD ROM icon does not appear try the following Remove the CD ROM from y...

Page 772: ...computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall the drivers For Mac OS Download the drivers from the sup...

Page 773: ...ll it may appear in the notification area on the desktop Click the message and follow the instructions to install Easy WebPrint EX Internet access is required to install or download Easy WebPrint EX Check2 Is Canon Easy WebPrint EX selected on Toolbars menu in Internet Explorer s View menu If Canon Easy WebPrint EX is not selected Easy WebPrint EX is disabled Select Canon Easy WebPrint EX to enabl...

Page 774: ...tructions to install the latest MP Drivers that you downloaded In the connection method selection screen select Use the printer with wireless LAN connection The machine is detected automatically in the network Make sure the machine was found and install the MP Drivers following the on screen instructions Note The network settings on the machine are not affected so the machine can be used on the ne...

Page 775: ...install If User Account Control screen appears click Continue Windows 8 1 or Windows 8 1 Select Control Panel from Settings charm in Desktop Programs Programs and Features 2 Select Canon IJ Network Tool from program list and then click Uninstall If User Account Control screen appears click Continue Windows 7 or Windows Vista 1 Click Start Control Panel Programs Programs and Features 2 Select Canon...

Page 776: ... network to change the network settings 1 Select Applications from Go menu of Finder double click Canon Utilities IJ Network Tool and then drag Canon IJ Network Tool icon into Trash 2 Restart computer Empty the Trash and restart your computer Note To reinstall IJ Network Tool uninstall IJ Network Tool and install it again from the Canon website 776 ...

Page 777: ...Errors and Messages An Error Occurs Message Appears The printer is performing another operation Appears on Computer Screen 777 ...

Page 778: ...mber of flashes Cause Support Code 2 flashes Machine is out of paper or paper does not feed 1000 3 flashes Paper is jammed in paper output slot or in rear tray 1300 4 flashes Cartridge is not installed properly 1470 5 flashes Print head may be damaged 1403 Cartridge cannot be recognized 1471 Appropriate cartridge is not installed 1476 7 flashes Cartridge is not installed in correct position 1474 M...

Page 779: ...curred 5100 7 flashes Printer error has occurred 5B00 5B01 10 flashes An error requiring a repair has occurred B202 B203 B204 B205 Other cases than above Printer error has occurred 5011 5012 5050 5200 5400 5700 6500 6800 6801 6900 6901 6902 6910 6911 6930 6931 6932 6933 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 When a Support Code and a Message Are Displayed on Computer Screen For Windows ...

Page 780: ...ffers depending on the OS you are using Note You can also search for details on resolving the errors indicated by the support code shown Search To resolve errors that do not have support codes see Message Appears 780 ...

Page 781: ...rror message that appears on the computer and click OK The machine starts printing See Notice for Unplugging the Power Cord for unplugging the power cord Writing Error Output Error Communication Error Windows Check1 If ON lamp is off make sure machine is plugged in and turn it on The ON lamp flashes while the machine is initializing Wait until the ON lamp stops flashing and remains lit Check2 Make...

Page 782: ... Start button and select All apps Canon Utilities Canon My Printer Canon My Printer and then select Diagnose and Repair Printer Follow the on screen instructions to set the correct printer port and then select your machine s name In Windows 8 1 or Windows 8 select My Printer on Start screen to start My Printer If My Printer is not displayed on Start screen select Search charm and then search for M...

Page 783: ... Device Manager on your computer as shown below If the User Account Control screen appears follow the on screen instructions In Windows 10 right click Start button and select Device Manager In Windows 8 1 or Windows 8 select Control Panel from Settings charm on Desktop Hardware and Sound Device Manager In Windows 7 or Windows Vista click Control Panel Hardware and Sound and Device Manager In Windo...

Page 784: ...he Inkjet Printer Scanner Fax Extended Survey Program is installed a screen appears asking for permission to send the machine and application usage information every month for about ten years Read the information on the screen and follow the instructions below If you agree to participate in survey program Click Agree and follow the on screen instructions The printer usage information is sent via t...

Page 785: ...trol Panel from Settings charm on Desktop Programs Programs and Features In Windows 7 or Windows Vista select Start menu Control Panel Programs Programs and Features In Windows XP select Start menu Control Panel Add or Remove Programs Note In Windows 10 Windows 8 1 Windows 8 Windows 7 or Windows Vista a confirmation warning dialog box may appear when installing uninstalling or starting up software...

Page 786: ...nformation that appears and then follow the instructions below If you agree to participate in survey program Click Agree and follow the on screen instructions The printer usage information is sent via the Internet Once you have completed the procedure the information is subsequently sent automatically and the confirmation screen does not reappear Note If you clear Send automatically from the next ...

Page 787: ...mpty Trash and restart your computer Changing setting To display the confirmation screen every time the printer usage information is sent or to resume surveying follow the procedure below 1 Select Applications from Go menu of Finder double click Canon Utilities folder and Inkjet Extended Survey Program folder 2 Double click Canon Inkjet Printer Scanner Fax Extended Survey Program icon Do not displ...

Page 788: ...inter installation Note During installation the printer requires the operation that ink is loaded into the inside of printer from the ink tank This operation takes about 6 minutes to complete Wait until the operation is complete Check2 This message may appear while the printer is in operation This message closes when the operation is complete Wait until the operation is complete 788 ...

Page 789: ...ound smoke or odor turn it off immediately Unplug the machine and contact the seller you bought it from or your nearest Canon service center Never attempt to repair or disassemble the machine yourself If you attempt to repair or take apart the machine your warranty will be invalidated even if it has not expired Before contacting the service center note the following Product name Your machine s nam...

Page 790: ... so that ink does not leak When a shipping agent is handling transport of the machine have its box marked THIS SIDE UP to keep the machine with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Make sure machine is turned on If the machine cannot be turned on unplug it and go to step 4 2 If an error has occurred press machine s Black or Color button After the Alarm lamp is turned...

Page 791: ...nplug the printer cable from the computer and from the machine then unplug the power cord from the machine 8 Use adhesive tape to secure all the covers on the machine to keep them from opening during transportation Then pack the machine in the plastic bag 9 Attach the protective material to the machine when packing the machine in the box 791 ...

Page 792: ... response Support Code Appears on Computer Screen 1000 to 1ZZZ 1000 1200 1300 1403 1470 1471 1472 1473 1474 1475 1476 1640 1700 1701 1890 2000 to 2ZZZ 2900 2901 4000 to 4ZZZ 4103 5000 to 5ZZZ 5011 5012 5050 5100 5200 5400 5700 5B00 5B01 6000 to 6ZZZ 6000 6500 6800 6801 6900 6901 6902 6910 6911 6930 6931 6932 6933 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 A000 to ZZZZ B202 B203 B204 B205 Fo...

Page 793: ...e appropriate procedure as shown below If you can see the jammed paper at the paper output slot or the rear tray 1300 If the paper tears and you cannot remove it from the paper output slot or from the rear tray Paper Is Jammed inside Machine Cases other than above Other Cases 793 ...

Page 794: ...ng before you turn off the machine If the paper tears and you cannot remove the jammed paper from the paper output slot or the rear tray remove the paper from inside the machine Paper Is Jammed inside Machine 2 Reload paper and press machine s Black or Color button The printer resumes printing Reprint the page you were printing if it was not printed properly due to the paper jam If you turned off ...

Page 795: ...ne to remove it press the Stop button to stop the printing before you turn off the machine 1 Turn off machine and unplug it 2 Open scanning unit cover Important Do not touch clear film A white belt B or tubes C 3 Check if jammed paper is under cartridge holder If the jammed paper is under the cartridge holder move the cartridge holder to the far right or left whichever makes it easier to remove th...

Page 796: ...4 Hold jammed paper firmly in both hands If the paper is rolled up pull out it 5 Slowly pull out paper so as not to tear it 796 ...

Page 797: ...chine 7 Close scanning unit cover All jobs in the print queue are canceled Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly If a paper jam message appears on your computer screen when you resume printing after removing all the jammed paper there may be some paper still inside the machine Check the machine again for any remaining bits o...

Page 798: ...Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 798 ...

Page 799: ...gn objects in rear tray If there are any foreign objects in the rear tray be sure to turn off the machine unplug it and then remove the foreign object Important Do not tilt the machine or do not it upside down Doing so may cause the ink to leak Check3 Is paper curled Correct curl before loading paper 799 ...

Page 800: ... rear tray Paper is not loaded properly What to Do Take the corresponding actions below Load paper in the rear tray Align the paper guides with the both edges of the paper when you load paper After carrying out the above measures press the machine s Black or Color button 800 ...

Page 801: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Do not close it while you are refilling an ink tank 801 ...

Page 802: ...maged What to Do Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 802 ...

Page 803: ...nning unit cover and then push the cartridge locking cover to make sure the cartridges are installed properly Alternatively push the joint button Important Remove the label and the protective tape of the cartridge to install it After that close the scanning unit cover 803 ...

Page 804: ...ized What to Do Printing cannot be executed because the cartridge may not be installed properly or may not be compatible with this machine Install the appropriate cartridge If you want to cancel printing press the machine s Stop button 804 ...

Page 805: ...ized What to Do Printing cannot be executed because the cartridge may not be installed properly or may not be compatible with this machine Install the appropriate cartridge If you want to cancel printing press the machine s Stop button 805 ...

Page 806: ...ized What to Do Printing cannot be executed because the cartridge may not be installed properly or may not be compatible with this machine Install the appropriate cartridge If you want to cancel printing press the machine s Stop button 806 ...

Page 807: ...is not installed in correct position What to Do Make sure each cartridge is installed in the correct position If printing is in progress press the machine s Stop button to cancel printing and then install the cartridge 807 ...

Page 808: ...1475 Cause More than one cartridge of the same color is installed What to Do Install the cartridge in the correct position 808 ...

Page 809: ...cartridge is not installed What to Do Printing cannot be executed because the cartridge is not compatible with this machine Install the appropriate cartridge If you want to cancel printing press the machine s Stop button 809 ...

Page 810: ...ink level is below the lower limit line the printer may consume a certain amount of ink to return to printable status and may also become damaged To continue printing press the printer s Start button After this operation the remaining ink level notification function will not operate To reuse this function refill each color of ink to the upper limit line shown on the ink tank and press the printer ...

Page 811: ...hine s Black or Color button to continue printing Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 811 ...

Page 812: ...hine s Black or Color button to continue printing Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 812 ...

Page 813: ... removed from the cartridge holder If the protective material or tape is still there remove it and close the scanning unit cover If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 813 ...

Page 814: ...in the correct position and orientation on the platen glass Make sure the platen glass and the print head alignment sheet are not dirty Make sure the loaded paper is correct For automatic print head alignment load A4 or Letter sized plain paper Make sure the print head nozzle is not clogged Check the print head condition by printing the nozzle check pattern If the error is not resolved perform man...

Page 815: ...oad print head alignment sheet on platen glass Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2 Slowly close the document cover and press machine s Black or Color button The machine starts scanning the print head alignment sheet and automatically adjusts the print head position 815 ...

Page 816: ...4103 Cause Cannot perform printing with current print settings What to Do Press the machine s Stop button to cancel printing Then change the print settings and retry printing 816 ...

Page 817: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 817 ...

Page 818: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 818 ...

Page 819: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 819 ...

Page 820: ... cartridges are properly installed Turn the machine back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to cartridge holder motion be careful not to touch clear film A white belt B or tubes C Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see ...

Page 821: ...leaning press and hold the Stop button until the Alarm lamp flashes 5 times and then release the button Important Before performing system cleaning check the remaining ink level of all colors If the remaining ink level is below the single dot a refill the ink tank of corresponding color Performing system cleaning when the remaining ink level is not enough may damage the machine If this does not so...

Page 822: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 822 ...

Page 823: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 823 ...

Page 824: ...curred What to Do Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 824 ...

Page 825: ...curred What to Do Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 825 ...

Page 826: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 826 ...

Page 827: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 827 ...

Page 828: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 828 ...

Page 829: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 829 ...

Page 830: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 830 ...

Page 831: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 831 ...

Page 832: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 832 ...

Page 833: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 833 ...

Page 834: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 834 ...

Page 835: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 835 ...

Page 836: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 836 ...

Page 837: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 837 ...

Page 838: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 838 ...

Page 839: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 839 ...

Page 840: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 840 ...

Page 841: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 841 ...

Page 842: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 842 ...

Page 843: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 843 ...

Page 844: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 844 ...

Page 845: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 845 ...

Page 846: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 846 ...

Page 847: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 847 ...

Page 848: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 848 ...

Page 849: ... to Do Turn off the machine and unplug it Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 849 ...

Page 850: ... to Do Turn off the machine and unplug it Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 850 ...

Page 851: ... to Do Turn off the machine and unplug it Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 851 ...

Page 852: ... to Do Turn off the machine and unplug it Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 852 ...

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