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Chapter 13

Troubleshooting

13-7

Tr

oub

leshooting

5

When you are finished, reinsert the
cartridge. Hold the cartridge by its
handle and insert it into the machine
as far as it will go, making sure that its
tabs are aligned with the rails inside
the machine.

• Always hold the cartridge by its handle.

6

Move the paper release lever forward.

7

Use both hands to close the front
cover.

8

Reload paper in the multi-purpose tray
(

1

p. 2-16).

n

If you are experiencing repeated paper jams, it may be due to the paper you are using:
– Tap the paper on a flat surface before stacking it in the multi-purpose tray.
– Check that the paper you are using meets the requirements for your machine (

1

p. 5-2).

– Make sure you have completely removed any scraps of paper from inside the machine.

Not doing so will cause paper to jam again.

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Summary of Contents for FAXPHONE L75

Page 1: ...Canon FAXPHONE L75 Canon FAXPHONE L75 User s Guide ...

Page 2: ...anon U S A reserves the right to make changes in the specifications of the products described in this guide at any time without notice and without obligation to notify any person of such changes Trademarks Canon and FAXPHONE are registered trademarks and UHQ is a trademark of Canon Inc All other product and brand names are registered trademarks trademarks or service marks of their respective owner...

Page 3: ...elephone systems are not recommended because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power Requirements This equipment should be connected to a standard 120 volt AC three wire grounded outlet only Do not connect this machine to an outlet or power line shared with other appliances that cause electrical noise Air conditioner...

Page 4: ...ervice Facilities for servicing of equipment Information regarding Authorized Service Facility locations can be obtained by calling the Canon Customer Care Center 1 800 423 2366 Rights of the Telephone Company Should the equipment cause harm to the telephone network the telephone company may temporarily disconnect service The telephone company also retains the right to make changes in facilities a...

Page 5: ... Do not make any changes or modifications to the equipment unless otherwise specified in the User s Guide If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A TEL No 1 800 423 2366 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other e...

Page 6: ...non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power Requirements The power outlet should be a three prong grounded receptacle Single or Duplex It should be independent from copiers heaters air conditioners or any electric equipment that is thermostatically controlled The rated value is 120 volts and 15 amperes The CA11A modular jack shoul...

Page 7: ...electric inspection authority or electrician as appropriate nThis Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada The Ringer Equivalence Number REN for this terminal equipment is 1 0 The REN assigned to each terminal equip...

Page 8: ...rs the laser beam cannot escape from the machine during any phase of user operation CDRH Regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States c Use ...

Page 9: ...Line Cord and External Devices 2 8 Connecting the Power Cord 2 9 Connecting the FAXPHONE to Your PC 2 10 Main Components of the FAXPHONE 2 11 Operation Panel 2 12 Special Function Buttons 2 12 Installing the cartridge 2 13 Loading Paper 2 16 Testing the FAXPHONE 2 18 Chapter 3 Registering Information Guidelines for Entering Numbers Letters and Symbols 3 2 Correcting a Mistake 3 4 Registering Requi...

Page 10: ...e Call With Speed Dialing 6 17 Printing Speed Dialing Lists 6 18 Chapter 7 Sending Faxes Preparing to Send a Fax 7 2 Documents You Can Fax 7 2 Setting the Scanning Resolution 7 2 Setting the Scanning Contrast 7 3 Dialing Methods 7 4 Sending Methods 7 5 Memory Sending 7 5 Manual Sending Via the Handset 7 6 Canceling Sending 7 8 Redialing When the Line is Busy 7 9 Manual Redialing 7 9 Canceling Manu...

Page 11: ...0 Receiving While Performing Other Tasks 8 12 Receiving Faxes in Memory When a Problem Occurs 8 12 Canceling Receiving 8 12 Chapter 9 Special Features Special Dialing 9 2 Dialing Through a Switchboard 9 2 Entering Pauses in a Fax Telephone Number 9 2 Switching Temporarily to Tone Dialing 9 3 Documents Stored in Memory 9 4 Printing a List of Documents Stored in Memory 9 4 Printing a Document Stored...

Page 12: ...r Jams 13 3 Jams in the Paper Delivery Slots 13 3 Jams Inside the Machine 13 3 LCD Messages 13 8 Paper Feeding Problems 13 13 Printing Problems 13 14 Faxing Problems 13 15 Sending Problems 13 15 Receiving Problems 13 16 Copying Problems 13 18 Telephone Problems 13 19 General Problems 13 19 If You Cannot Solve a Problem 13 20 If a Power Failure Occurs 13 21 Chapter 14 Summary of Settings Understand...

Page 13: ...Preface xiii SYSTEM SETTINGS Menu 14 10 Appendix A Specifications General Specifications A 2 Printer A 2 Facsimile A 2 Copier A 3 Telephone A 3 Index I 1 ...

Page 14: ...xiv Preface ...

Page 15: ...he machine It also explains how to get the most out of the documentation provided and gives important safety instructions Welcome 1 2 Main Features of the FAXPHONE 1 3 Using Your Documentation 1 4 How to Use This Guide 1 4 Type Conventions Used in This Guide 1 5 Customer Support 1 6 Important Safety Instructions 1 7 ...

Page 16: ...our home or small office It combines the following essential office machines into a single convenient desktop machine Printer Plain Paper Fax Machine Copier Telephone With its multitasking ability your machine enables you to perform a number of operations simultaneously For example you can print or make copies at the same time you are sending from memory or receiving a fax into memory ...

Page 17: ...r Correction Mode ECM to reduce transmission errors when sending to or receiving from fax machines with ECM capability Automatic dialing and broadcasting one touch coded speed dialing and group dialing Answering machine connection for automatically receiving both messages and faxes Automatic reduction of received faxes when paper in the machine does not match transmitted page size Special faxing f...

Page 18: ...of all functions of your machine How to Use This Guide To make the best use of this guide be sure to do the following Read this chapter to learn about your machine s main features and for guidelines on using the machine safely Carefully follow the instructions in Chapter 2 Setting Up to get your machine unpacked assembled and ready for use Read Chapter 3 Registering Information to learn how to ent...

Page 19: ...serve these cautions nNotes provide advice on using your machine more effectively describe operating restrictions and tell you how to avoid minor difficulties Reading these is recommended to make the most of your machine and its functions 1 p n nn A number preceded by an arrow and enclosed in parenthesis references a page number p or page numbers pp that contain more information on the topic of th...

Page 20: ...Canon s limited warranty for its products Be sure to read this warranty information If you have a problem with the machine s operation try to solve it by referring to the information in Chapter 13 If you cannot solve the problem or if you think your machine needs servicing contact the Canon Customer Care Center nYou must have your sales receipt for warranty service ...

Page 21: ... tray while printing When transporting the machine be sure to remove the cartridge from the machine Place the cartridge in its original protective bag or wrap it in a thick cloth to prevent exposure to light Always lift the machine as shown below Never lift it by any of its attachments Do not insert any objects into the slots or openings on the machine since they may touch dangerous voltage points...

Page 22: ... Keep the machine away from direct sunlight as this can damage it If you have to place it near a window install heavy curtains or blinds Do not use the machine near water Make sure that no wet or damp objects come into contact with the machine Do not use or store the machine outdoors Do not install the machine near devices that contain magnets or generate magnetic fields such as speakers If possib...

Page 23: ...Power Supply During electrical storms disconnect the power cord from the power outlet Please note that any documents stored in the machine s memory will be deleted when you unplug the machine Whenever you unplug the machine wait at least five seconds before plugging it in again Do not plug the machine into an uninterruptible power supply UPS If dust accumulates around the plug of the power cord wh...

Page 24: ...1 10 Introduction Chapter 1 ...

Page 25: ... FAXPHONE 2 2 Dimensions 2 2 Unpacking the FAXPHONE 2 3 Do You Have Everything 2 3 Removing Shipping Materials 2 5 Assembling the FAXPHONE 2 6 Attaching the Handset to Your Machine 2 7 Making Connections 2 8 Connecting the Telephone Line Cord and External Devices 2 8 Connecting the Power Cord 2 9 Connecting the FAXPHONE to Your PC 2 10 Main Components of the FAXPHONE 2 11 Operation Panel 2 12 Spec...

Page 26: ... to allow paper to flow freely into and out of the machine Leave approximately 4 inches 10 cm space around all sides of the machine The illustrations below show the dimensions of the machine n If you need help installing the machine or have any questions about it please contact the Canon Customer Care Center 15 8 401 mm 14 6 372 mm 22 8 578 mm 22 8 578 mm 15 9 404 mm 22 8 578 mm 14 6 372 mm 15 8 4...

Page 27: ... Do You Have Everything Carefully remove all items from the box You should have someone help you hold the box while you lift out the machine and its protective packaging Save the carton and packaging in case you need to transport the machine in the future Make sure you have all the following items POWER CORD REGISTRATION CARD TELEPHONE LINE CORD WARRANTY DOCUMENTATIONS and LABELS FX3 CARTRIDGE WAR...

Page 28: ...chine requires warranty service If you are connecting your machine to a PC you will need to purchase a USB cable 1 p 2 10 HANDSET CRADLE SCREWS WITH PLUGS 2 RINGER VOLUME SWITCH Use a pen or other pointed object to select the ring volume of the handset HI LO or OFF SPEAKER VOLUME SWITCH Use a pen or other pointed object to select the speaker volume of the handset HI LO or OFF HANDSET ...

Page 29: ...ne in the future nThe actual shipping materials may differ in shape quantity and position from the ones shown above 1 Remove all shipping tapes from the machine 2 Use both hands to gently open the operation panel it only opens partially Then remove the protective sheet from the ADF Close the operation panel by pressing it down from the center until it locks into place ...

Page 30: ...bs of the multi purpose tray into the slots on the machine 3 Slide the multi purpose tray cover over the multi purpose tray 4 Insert the ends of the document support into the slots on the machine 5 Insert the tabs of one of the support trays into the corresponding slots above the face down delivery slot 6 Insert the tabs of the other support tray into the corresponding slots above the ADF ...

Page 31: ...point screwdriver to push the screws all the way into the plugs Do not screw them in as the screws may break Make sure you support the machine when inserting the screws 2 Insert the plugs with the handset cradle into the holes on the machine If you have difficulty inserting the plugs turn the machine so that the left side is facing you and the right side is against a wall You can now insert the pl...

Page 32: ...with your machine due to varying specifications If you have connected an external device to your machine be sure to set the correct receive mode 1 Chapter 8 To connect an extension telephone as well as an answering machine connect the extension telephone to the answering machine and then the answering machine to your machine If you use your data modem extensively you may prefer to have a dedicated...

Page 33: ...ter Do not plug the machine into the same circuit as an appliance such as an air conditioner electric typewriter television or copier Such devices generate electrical noise that can interfere with your machine s ability to send and receive faxes The machine has no power switch so its power is on as long as it is plugged in When you connect the machine the LCD displays these messages Machine is war...

Page 34: ...rs Follow this procedure to connect the appropriate cable nMake sure your PC is running Microsoft Windows 98 Me or Windows 2000 XP preinstalled by a computer manufacturer on purchase The USB port operation also needs to be assured by the manufacturer Remove the USB label To ensure proper operation of the printer driver connect the USB cable to the machine and PC during software installation 1 Prin...

Page 35: ...ADF AUTOMATIC DOCUMENT FEEDER DOCUMENT GUIDES OPERATION PANEL PAPER DELIVERY SELECTOR DOCUMENT SUPPORT FACE UP DELIVERY SLOT FRONT COVER FACE DOWN DELIVERY SLOT LATCH PAPER GUIDES MULTI PURPOSE TRAY FX3 CARTRIDGE COMPARTMENT TRANSFER CHARGING ROLLER DO NOT TOUCH PAPER RELEASE LEVER FIXING ASSEMBLY FRONT COVER ...

Page 36: ...Polling Report Space Clear Numeric Buttons One Touch Speed Dialing Buttons LCD Image Quality Button Coded Dial Button Start Copy Button Receive Mode Button Pause Button Hook Button Alarm Light Set Button Redial Button Stop Button One Touch Speed Dialing Panel Open the one touch speed dialing panel to expose the special function buttons below Data Registration Button Delayed Transmission Button Rep...

Page 37: ...ger than five minutes Store the cartridge in its protective bag Do not open the bag until you are ready to install the cartridge in the machine Save the cartridge s protective bag in case you need to repack and transport the cartridge at a later date Do not store the cartridge in a salty atmosphere or where there are corrosive gases such as from aerosol sprays Do not remove the cartridge from the ...

Page 38: ...open the front cover without lifting the latch since this may damage your machine 3 Remove the new FX3 cartridge from its protective bag Save the protective bag in case you need to repack the cartridge at a later date 4 Gently rock the cartridge from side to side a few times to distribute the toner evenly inside it Poor print quality may result if the toner is unequally distributed ...

Page 39: ...al Use a firm even pull to avoid breaking the seal 6 Hold the cartridge by its handle and insert it into the machine as far as it will go making sure that its tabs are aligned with the rails inside the machine Always hold the cartridge by its handle 7 Use both hands to close the front cover TOP VIEW SIDE VIEW PULL WITHIN THIS RANGE PULL WITHIN THIS RANGE ...

Page 40: ... factory set for loading letter size paper but you can change this setting to other paper sizes 1 p 5 9 You can choose whether paper is delivered through the face up or face down delivery slot 1 p 5 7 Choose according to the print media and task you are performing The face down delivery slot can hold up to approximately 50 sheets of paper To prevent paper jams remove paper from this slot before th...

Page 41: ...y cover from the machine 2 Prepare a stack of paper by tapping it on a flat surface to even its edges 3 Open the paper guides to the approximate width of the stack 4 Insert the stack into the multi purpose tray q print side facing you and top edge first then adjust the paper guides to the width of the paper w Make sure there are no gaps between the paper guides and the paper stack 1 2 2 ...

Page 42: ...he paper delivery selector if necessary 1 p 5 7 nFor details on how to change the paper size setting see p 5 9 Testing the FAXPHONE Once you have assembled your machine installed the cartridge and loaded paper you can make sure your machine is printing properly by making several copies of a document 1 p 10 2 If you have problems printing see Chapter 13 ...

Page 43: ...ill also find instructions for registering the sender information that you are required to enter Guidelines for Entering Numbers Letters and Symbols 3 2 Correcting a Mistake 3 4 Registering Required Sender Information 3 5 What is Sender Information 3 5 Registering Your Sender Information 3 6 Setting the Telephone Line Type 3 8 Setting the Daylight Saving Time 3 9 ...

Page 44: ...more than 60 seconds between entering data the machine will automatically return to standby mode Changing Between Number Mode and Letter Mode Press T to select number mode 1 or letter mode A Number mode Letter mode _ A _ 1 Button Letters A Numbers 1 W X Y Z w x y z 9 T U V t u v 8 P Q R S p q r s 7 0 M N O m n o 6 J K L j k l 5 G H I g h i 4 D E F d e f 3 A B C a b c 2 1 1 SYMBOLS PRS 7 TUV 8 WXY ...

Page 45: ... or If the next letter you want to enter is under the same numeric button you pressed in step 2 press to move the cursor to the right Then press that same numeric button repeatedly until the letter you want appears To enter a space press Space Entering Numbers 1 Press T to switch to number mode 1 2 Press the numeric button that contains the number you want To enter a space press Space 3 Continue e...

Page 46: ...e the cursor under the incorrect character 2 Press the numeric button that contains the correct letter to enter it over the incorrect character If you are unsure which button to press for the letter you want see p 3 2 3 When you have finished making corrections press Set to register your new entry nClear and above are located under the one touch speed dialing panel CANON A CANEN A ...

Page 47: ...rinted in small type at the top of each page This information is called the Sender information or the Transmit Terminal Identification TTI You must register your details in your machine so that whenever you send a fax the other party knows who sent it and when it was sent Below is an example of how your sender information would print on a fax sent from your machine To enter the sender information ...

Page 48: ...or the time e g 1 00 p m as 13 00 and precede single digits with a zero If you make a mistake press Clear and re enter the date and time You can also use or to move the cursor under the incorrect number and enter the correct number 5 Press Set twice 6 Use the numeric buttons to enter your fax telephone number max 20 digits including spaces To enter a space press Space Spaces are optional but make ...

Page 49: ...re how to enter characters see p 3 2 If you make a mistake press Clear and re enter the name You can also use or to move the cursor under the incorrect letter and enter the correct letter 9 Press Set 10 Press Stop to return to standby mode nTo check the sender information registered in your machine you can print the USER S DATA LIST 1 p 14 2 12 27 FaxTel TX TERMINAL ID CAN0N A _ A UNIT NAME ...

Page 50: ...actory set to operate for tone dialing TOUCH TONE setting If you need to change this setting for pulse dialing ROTARY PULSE setting follow this procedure 1 Open the one touch speed dialing panel 2 Press Data Registration 3 Press Set twice 4 Use or to select TEL LINE TYPE 5 Press Set 6 Use or to select ROTARY PULSE 7 Press Set 8 Press Stop to return to standby mode 12 27 FaxTel REPORT SETTINGS ROTA...

Page 51: ...en the daylight saving time starts and ends 1 Open the one touch speed dialing panel 2 Press Data Registration 3 Press Set 4 Use or to select SYSTEM SETTINGS 5 Press Set 6 Use or to select DAYLGHT SAV TIME 7 Press Set 8 Use or to select the setting you want You can select from the following ON Enables the daylight saving time OFF Disables the daylight saving time If you selected OFF in step 8 9 Pr...

Page 52: ...K SECOND WEEK THIRD WEEK FOURTH WEEK LAST WEEK fifth week 13 Press Set and press or to select the day of the week when the daylight saving time starts and press Set to register your selection 14 Press Set and use the numeric buttons to enter the time when the daylight saving time compensation is made and press Set to register your selection Use the 24 hour format for the time e g 2 00 p m as 14 00...

Page 53: ...DATE TIME 16 Press Set and use or to select the month week day of the week and time when the daylight saving time ends as in steps 11 to 14 for the START DATE TIME settings e g OCTOBER LAST WEEK SUNDAY and 02 00 17 Press Stop to return to standby mode 12 27 FaxTel OCTOBER MONTH END DATE TIME ...

Page 54: ...3 12 Registering Information Chapter 3 ...

Page 55: ...dling Chapter 4 Document Handling This chapter describes the documents you can load in your machine for sending and copying Document Requirements 4 2 Scanned Area of a Document 4 2 Loading Documents 4 3 Adding Pages to the Document in the ADF 4 4 ...

Page 56: ... following Wrinkled or creased paper Carbon paper or carbon backed paper Curled or rolled paper Coated paper Torn paper Onion skin or thin paper Remove all fasteners staples paper clips etc before loading the document in the ADF Make sure any glue ink or correction fluid on the document is completely dry before loading it in the ADF If you have a document that will not feed properly in the ADF mak...

Page 57: ...eady for scanning n For a multipage document the pages are fed one by one from the bottom of the stack Wait until all pages of your document have been scanned before starting a new job Problems With Multipage Documents If you have trouble feeding multipage documents in the ADF remove the stack and tap it on a flat surface to even the edges Then slant the stack so that its front edge is bevelled an...

Page 58: ...s to the Document in the ADF If you need to add pages to your document in the ADF wait until the last page starts feeding then load up to 30 additional pages 10 legal size The last and first page should overlap by about one inch 2 5 cm 1 2 5 cm ...

Page 59: ...can load in your machine and other information related to print media and printing Print Media Requirements 5 2 Printable Areas 5 3 Selecting and Loading Print Media 5 4 Paper 5 4 Envelopes 5 4 Transparencies 5 6 Selecting Face Up or Face Down Delivery 5 7 Changing the Paper Size Setting 5 9 Adjusting the Toner Saver Setting 5 11 ...

Page 60: ...ave loaded the print media correctly in the multi purpose tray 1 p 5 4 3 6 5 in 92 127 mm 8 5 14 in 216 356 mm 8 5 11 in 216 279 mm 8 5 14 in 216 356 mm 8 3 11 7 in 210 297 mm 8 5 12 5 in to 8 5 13 4 in 216 317 mm to 216 340 mm 8 5 10 in to 8 5 11 2 in 216 254 mm to 216 285 mm 9 5 4 1 in 241 104 mm 8 7 4 3 in 220 110 mm 8 5 11 in 216 279 mm 8 3 11 7 in 210 297 mm Quantity Weight Quantity Max stack...

Page 61: ...Envelope The shaded area shows the printable area of U S Commercial No 10 size envelopes U S Commercial No 10 MAX 0 39 MAX 10 mm MAX 0 16 MAX 4 mm MAX 0 16 MAX 4 mm MAX 0 16 MAX 4 mm FEED DIRECTION MAX 0 16 MAX 4 mm MAX 0 39 MAX 10 mm Fax MAX 0 16 MAX 4 mm Copy MAX 0 24 MAX 6 mm Fax MAX 0 2 MAX 5 mm Copy MAX 0 28 MAX 7 mm Letter FEED DIRECTION ...

Page 62: ...ed packs in their original packaging in a cool dry location Store paper at 64 4 75 2 F 18 24 C 40 60 relative humidity 3 Loading Paper For instructions on loading paper in the multi purpose tray see p 2 16 Envelopes 3 Selecting Envelopes Use standard envelopes with diagonal seams and flaps To prevent jams in the multi purpose tray do not use the following Envelopes with windows holes perforations ...

Page 63: ...ake the folds crisp Press all the way around the envelopes to remove any curls and expel air from inside the envelopes Also press firmly on the area that corresponds to the edges of the back flap Remove any curling from the envelopes by holding the edges diagonally and bending them gently Run a pen or other rounded object along the back flaps to flatten them The flaps should not bulge more than 0 ...

Page 64: ...lector to U face up delivery For details see p 5 7 The machine is now ready to print Transparencies 3 Selecting Transparencies Use only special laser printer transparencies n When printing on transparencies be sure to use face up delivery 1 p 5 7 To prevent the transparency from curling remove it as soon as it exits the machine and place it on a flat surface to cool 3 Loading Transparencies Load t...

Page 65: ... the face down delivery slot top of the machine Before Setting the Paper Delivery Selector Before selecting paper delivery be sure to take note of the following Always set the paper delivery selector before printing Changing paper delivery while the machine is printing will cause problems Wait for the printout to exit the machine completely before changing paper delivery The face down delivery slo...

Page 66: ... a large number of pages or plan to be away and want to receive faxes during your absence If this is the case place your machine near the edge of a table so that the pages can fall away from your machine without blocking the face up delivery slot Place a container below your machine to collect the pages Setting the Paper Delivery Selector Select face up or face down delivery with the paper deliver...

Page 67: ...tion 3 Press Set 4 Use or to select PRINTER SETTINGS 5 Press Set 6 Use or to select PAPER SIZE 7 Press Set 8 Use or to select the paper size you want for the multi purpose tray You can select from the following LTR LGL CUSTOM A4 For details on the paper sizes above see p 5 2 If you selected LTR LGL or A4 in step 8 9 Press Set 10 Press Stop to return to standby mode If you selected CUSTOM in step 8...

Page 68: ... 10 Use or to select the custom paper size setting You can select from the following CUSTOM1 LONG CUSTOM2 SHORT For details on the paper sizes above see p 5 2 11 Press Set 12 Press Stop to return to standby mode 12 27 FaxTel ECONOMY PRT ...

Page 69: ...this setting Follow this procedure to enable or disable the toner saver setting 1 Open the one touch speed dialing panel 2 Press Data Registration 3 Press Set 4 Use or to select PRINTER SETTINGS 5 Press Set 6 Use or to select ECONOMY PRT 7 Press Set 8 Use or to select the setting you want You can select from the following ON Enable toner saving OFF Disable toner saving 9 Press Set 10 Press Stop to...

Page 70: ...5 12 Print Media Handling Chapter 5 ...

Page 71: ...d dialing What is Speed Dialing 6 2 Speed Dialing Methods 6 2 Registering One Touch Speed Dialing 6 3 Registering Coded Speed Dialing 6 8 Registering Group Dialing 6 13 Using Speed Dialing 6 16 Sending a Document With Speed Dialing 6 16 Making a Telephone Call With Speed Dialing 6 17 Printing Speed Dialing Lists 6 18 ...

Page 72: ...ds Your machine offers the following speed dialing methods One Touch Speed Dialing 2 p 6 3 Register a fax telephone number under a one touch speed dialing button so that you only have to press one button to dial that fax telephone number There are 24 one touch speed dialing buttons available for you to register fax telephone numbers Coded Speed Dialing 2 p 6 8 Register a fax telephone number under...

Page 73: ...ax if you use memory sending 1 p 7 5 set the transmission type for the fax number you have registered You can set a subaddress and or password if the other party s fax machine requires these settings Follow this procedure to register one touch speed dialing 1 Open the one touch speed dialing panel 2 Press Data Registration 3 Use or to select TEL REGISTRATION 4 Press Set twice 5 Use or to select th...

Page 74: ...l one touch speed dialing for the button you selected press Clear then Set Press Stop to return to standby mode The fax telephone number and name registered under that button will be deleted If you have already registered a number that you want to keep ignore this step 8 Press Set twice 9 Use the numeric buttons to enter a name for the one touch speed dialing button max 16 characters including spa...

Page 75: ...buttons press Stop to return to standby mode or To register the transmission type for the current button you are registering continue with the steps below 12 Press Set 13 Use or to select ON 14 Press Set twice 15 Use or to select the transmission type setting you want You can select from the following REGULAR TX Normal transmission PSWD SUBADDRESS Transmission with a subaddress and or password For...

Page 76: ...heir fax machine then handles the received fax according to the feature they are using You also need to register a subaddress password when polling a fax machine that requires these settings 1 p 9 9 Continue with the steps below to register a subaddress password 16 Press Set twice 17 If a subaddress is required use the numeric buttons to enter it max 20 digits If a subaddress is not required ignor...

Page 77: ...re from step 5 or Press Stop to return to standby mode n Use the destination labels provided with your machine to label the one touch speed dialing buttons Stick the labels above each corresponding button To check your entries you can print a list of all the numbers and names registered for one touch speed dialing 1 p 6 18 12 27 FaxTel 05 ...

Page 78: ...ssion type for the fax number you have registered You can set a subaddress and or password if the other party s fax machine requires these settings Follow this procedure to register coded speed dialing 1 Open the one touch speed dialing panel 2 Press Data Registration 3 Use or to select TEL REGISTRATION 4 Press Set 5 Use or to select CODED SPEED DIAL 6 Press Set 7 Use or to select the coded speed ...

Page 79: ...r To cancel coded speed dialing for the code you selected press Clear then Set Press Stop to return to standby mode The fax telephone number and the name registered under that code will be deleted If you have already registered a number that you want to keep ignore this step 10 Press Set twice 11 Use the numeric buttons to enter a name for the coded speed dialing code max 16 characters including s...

Page 80: ...Stop to return to standby mode or To register the transmission type for the current code you are registering continue with the steps below 14 Press Set 15 Use or to select ON 16 Press Set twice 17 Use or to select the transmission type setting you want You can select from the following REGULAR TX Normal transmission PSWD SUBADDRESS Transmission with a subaddress and or password For details see the...

Page 81: ...heirs Their fax machine then handles the received fax according to the feature they are using You also need to register a subaddress password when polling a fax machine that requires these settings 1 p 9 9 Continue with the steps below to register a subaddress password 18 Press Set twice 19 If a subaddress is required use the numeric buttons to enter it max 20 digits If a subaddress is not require...

Page 82: ...ing codes repeat the procedure from step 7 or Press Stop to return to standby mode nTo check your entries you can print a list of all the numbers and names registered for coded speed dialing 1 p 6 18 You may want to keep this list near your machine to refer to it when dialing 12 27 FaxTel A02 ...

Page 83: ...eed dialing i e you cannot enter the fax numbers with the numeric buttons register a name for the group This name appears in speed dialing lists Follow this procedure to register group dialing 1 Open the one touch speed dialing panel 2 Press Data Registration 3 Use or to select TEL REGISTRATION 4 Press Set 5 Use or to select GROUP DIAL 6 Press Set 7 Select a one touch speed dialing button or coded...

Page 84: ...n the group To enter a fax number registered for one touch speed dialing Press the one touch speed dialing button s assigned to the number s you want to register in the group To enter a fax number registered for coded speed dialing Press Coded Dial then use the numeric buttons to enter the two digit code assigned to the number you want to register in the group Repeat for other codes The name regis...

Page 85: ...e numeric buttons to enter a name for the group max 16 characters including spaces If you are unsure how to enter characters see p 3 2 If you have already registered a name that you want to keep ignore this step 12 Press Set 13 To continue registering other groups repeat the procedure from step 7 or Press Stop to return to standby mode n If you registered groups under one touch speed dialing butto...

Page 86: ...achine s memory print send or delete any documents you no longer need to be stored in memory 1 p 9 4 2 Enter the one touch speed dialing button or coded speed dialing code assigned to the fax number or group you want to send to One touch speed dialing button Press the one touch speed dialing button you want Coded speed dialing code Press Coded Dial then use the numeric buttons to enter the two dig...

Page 87: ... the telephone number you want to dial One touch speed dialing button Press the one touch speed dialing button you want Coded speed dialing code Press Coded Dial then use the numeric buttons to enter the two digit code you want If you make a mistake press Hook or hang up the handset and start again from step 2 NO TEL appears if no fax telephone number is assigned to the speed dialing button or cod...

Page 88: ...o print You can select from the following 1 TOUCH LIST CODED DIAL LIST 1 TOUCH DETAIL CODED DETAIL GROUP DIAL LIST If you selected GROUP DIAL LIST in step 5 6 Press Set The machine prints the list If you selected a list other than GROUP DIAL LIST in step 5 6 Press Set 7 Select in what order you want the lists to be printed Press T to print the list with the destination names CONNECTION ID on the r...

Page 89: ...5 CONNECTION TEL 1 432 2060 CONNECTION ID Canon OPTICS TX TYPE PSWD SUBADD SUBADDRESS 1323 12 27 2002 17 23 FAX 123 4567 CANON 001 IF YOU PRESS A IN STEP 7 1 p 6 18 THE DESTINATIONS ARE LISTED IN ALPHABETICAL ORDER SORTED IF YOU PRESS IN STEP 7 1 p 6 18 THE DESTINATIONS ARE LISTED IN BUTTON ORDER UNSORTED 1 TOUCH SPD DIAL LIST 1 NO CONNECTION TEL CONNECTION ID TX TYPE 01 905 795 1111 Canon CANADA ...

Page 90: ...ULAR TX A 32 CONNECTION TEL 81 773 3173 CONNECTION ID Canon UK TX TYPE PSWD SUBADD SUBADDRESS 1323 12 27 2002 17 23 FAX 123 4567 CANON 001 CODED SPEED DIAL LIST 2 IF YOU PRESS A IN STEP 7 1 p 6 18 THE DESTINATIONS ARE LISTED IN ALPHABETICAL ORDER SORTED IF YOU PRESS IN STEP 7 1 p 6 18 THE DESTINATIONS ARE LISTED IN CODE ORDER UNSORTED CODED SPEED DIAL LIST 1 NO CONNECTION TEL CONNECTION ID TX TYPE...

Page 91: ...GROUP DIAL LIST 03 Canon GROUP 2 04 2 50921 Canon ITALIA A 00 2131 1250 Canon DEUTSCH A 02 1 49 39 25 25 Canon FRANCE A 32 81 773 3173 Canon UK A 21 Canon GROUP 1 01 905 795 1111 Canon CANADA A 03 516p488 6700 Canon U S A 12 27 2002 17 23 FAX 123 4567 CANON 001 ...

Page 92: ...6 22 Speed Dialing Chapter 6 ...

Page 93: ...ng 7 5 Manual Sending Via the Handset 7 6 Canceling Sending 7 8 Redialing When the Line is Busy 7 9 Manual Redialing 7 9 Canceling Manual Redialing 7 9 Automatic Redialing 7 9 What is Automatic Redialing 7 9 Canceling Automatic Redialing 7 9 Setting the Options for Automatic Redialing 7 10 Sending the Same Document to Several Fax Numbers Sequential Broadcasting 7 12 Delayed Sending 7 14 Scanning a...

Page 94: ...owever please note that the new setting will only be effective from the next page scanned Follow this procedure to set the scanning resolution 1 Press Image Quality repeatedly until the resolution setting you want is displayed You can select from the following FAX STANDARD Suitable for most text only documents FAX FINE Suitable for fine print documents FAX PHOTO Suitable for documents that contain...

Page 95: ...sending and copying 1 Open the one touch speed dialing panel 2 Press Data Registration 3 Press Set twice 4 Use or to select SCAN CONTRAST 5 Press Set 6 Use or to select the scanning contrast you want You can select from the following STANDARD Adequate for most documents DARKER Suitable for light documents LIGHTER Suitable for dark documents 7 Press Set 8 Press Stop to return to standby mode 12 27 ...

Page 96: ...speed dialing button 01 to 24 assigned to the fax number For details on registering and using one touch speed dialing see pp 6 3 6 16 Coded Speed Dialing Dial a fax number by pressing Coded Dial and entering the two digit code 00 to 99 assigned to the fax number For details on registering and using coded speed dialing see pp 6 8 6 16 Group Dialing Send a document to a predefined group of fax numbe...

Page 97: ... 256 pages fewer if the document contains many graphics or particularly dense text Follow this procedure to send a document using memory sending 1 Load the document face down in the ADF 1 p 4 3 To adjust the resolution and contrast Currently used memory see pp 7 2 7 3 You may be unable to send if the memory used shown in the LCD is Standby to scan close to 100 Use manual sending via the handset in...

Page 98: ... automatically deleted from memory after sending This occurs even if an error prevents complete transmission of the document Manual Sending Via the Handset Manual sending via the handset allows you to talk to the other party before sending a document This method is useful if the other party must manually activate their fax machine to receive a fax Follow this procedure to send a document using man...

Page 99: ...hear the other party s voice but they will not be able to hear you through the speaker Pick up the handset to talk to the other party 6 When you are ready to send your document ask the other party to press the start button on their fax machine 7 When you hear the high pitched signal of the other party s fax machine press Start Copy and hang up to begin sending the document n If using the handset b...

Page 100: ...nding 1 Press Stop Your machine asks you to confirm that you want to cancel sending 2 Press T to cancel sending Sending is not canceled until you press T If you change your mind and want to continue sending press To cancel transmission of a document waiting to be sent e g delayed sending between redialings you will have to delete it from memory 1 pp 7 17 9 8 The machine prints an ERROR TX REPORT 1...

Page 101: ...REDIAL and the transaction number TX RX NO are displayed in the LCD The automatic redialing options allow you to customize the number of times your machine redials as well as the time interval between redials You can also disable automatic redialing if you prefer your machine not to do so If all automatic redialing attempts are unsuccessful the machine cancels the transmission and prints an ERROR ...

Page 102: ...n set the following options for automatic redialing Whether the machine redials automatically default on The number of times the machine attempts to redial default twice The time interval between redialing attempts default two minutes Follow this procedure to adjust the automatic redialing options 1 Open the one touch speed dialing panel 2 Press Data Registration 3 Press Set 4 Use or to select TX ...

Page 103: ... Set twice 10 Use the numeric buttons to enter the number of times you want the machine to redial You can select from 1 to 10 times You can also use or to change the redial times 11 Press Set twice 12 Use the numeric buttons to enter the time interval between redials You can select from 2 to 99 minutes You can also use or to change the time interval 13 Press Set 14 Press Stop to return to standby ...

Page 104: ...s for group dialing instead 1 p 6 13 This will simplify dialing Follow this procedure to send the same document to several fax numbers 1 Load the document face down in the ADF 1 p 4 3 To adjust the resolution and contrast Currently used memory see pp 7 2 7 3 You may be unable to send if the memory used shown in the LCD is Standby to scan close to 100 To free up space in the machine s memory print ...

Page 105: ...matically Your machine will first send the document to the one touch speed dialing destinations then the coded speed dialing destinations and finally to the destination dialed using regular dialing If you do not want your machine to begin scanning automatically after a few seconds disable the TIME OUT setting 1 p 14 6 To cancel sending once dialing has started press Stop then T Sending to all dest...

Page 106: ...achine s memory for delayed sending 1 Load the document face down in the ADF 1 p 4 3 To adjust the resolution and contrast Currently used memory see pp 7 2 7 3 You may be unable to scan if the memory used shown in the LCD is Standby to scan close to 100 To free up space in the machine s memory print send or delete any documents you no longer need to be stored in memory 1 p 9 4 2 Open the one touch...

Page 107: ...rect destination To review the destinations entered use or to scroll through the numbers 8 Press Start Copy to begin scanning the document into the machine s memory When the preset time is reached your machine sends the document to the destination s you specified in step 7 n You can register up to 20 different delayed sending operations If the machine s memory becomes full while scanning your docu...

Page 108: ...number TX RX NO print the DOC MEMORY LIST 1 p 9 4 A before the transaction number TX RX NO indicates that that document is being sent at that moment and can therefore not be selected Use or to display details of the transaction e g destination 6 Press Set 7 Press T to print the first page only or press to print all pages of the document The machine prints the document 8 To continue printing other ...

Page 109: ... DOC MEMORY LIST 1 p 9 4 A before the transaction number TX RX NO indicates that that document is being sent at that moment If you want to delete a document being sent follow the instructions in the LCD Use or to display details of the transaction e g destination 6 Press Set 7 Press T to delete the document If you change your mind and want to keep the document in memory for delayed sending press 8...

Page 110: ...7 18 Sending Faxes Chapter 7 ...

Page 111: ...Mode 8 4 Receiving Faxes Manually MANUAL MODE 8 6 Setting MANUAL MODE 8 6 Receiving a Fax Manually 8 6 Receiving Faxes Automatically FAX ONLY MODE 8 8 Setting FAX ONLY MODE 8 8 Receiving With an Answering Machine ANS MACHINE MODE 8 9 Setting ANS MACHINE MODE 8 9 Using the FAXPHONE With an Answering Machine 8 9 Receiving With the Distinctive Ring Pattern Detection Feature DRPD 8 10 Setting DRPD 8 1...

Page 112: ...e calls The machine rings for every call whether a fax call or a voice call For a fax call you have to manually activate reception of a fax The machine answers all calls as fax calls It receives faxes automatically and disconnects voice calls The machine receives documents automatically and the answering machine records voice messages The machine rings differently depending on whether a call is a ...

Page 113: ...pear in the LCD when you press Receive Mode follow this procedure to set FAX TEL AUTO SW Fax Tel Mode 1 Open the one touch speed dialing panel 2 Press Data Registration 3 Press Set 4 Use or to select RX SETTINGS 5 Press Set 6 Use or to select RX MODE 7 Press Set 8 Use or to select FAX TEL AUTO SW 9 Press Set To set the options for FAX TEL AUTO SW Fax Tel Mode see the following pages 10 Press Stop ...

Page 114: ...phone Fax Fax Sending document manually Sending document automatically The machine answers without ringing The machine listens for the fax tone For 8 sec The fax tone is detected The fax tone is not detected The document is received automatically The machine starts ringing Pick up the handset to talk If you do not pick up the handset within 15 sec DEFAULT ACTION Choose between RECEIVE default sett...

Page 115: ...Use the numeric buttons to enter the F T RING TIME duration You can select from 10 to 45 seconds See the previous page for details on this setting You can also use or to change the time interval 6 Press Set twice 7 Use or to select the DEFAULT ACTION setting you want You can select from the following RECEIVE Switch to receive mode DISCONNECT Disconnect the call See the previous page for details on...

Page 116: ...atedly until MANUAL MODE is displayed After a few seconds the LCD changes to this display Receiving a Fax Manually Follow this procedure to receive a fax manually 1 Make sure Manual is displayed in the LCD 2 Make sure you have connected the handset or extension telephone to your machine 1 p 2 8 3 When you hear the handset or extension telephone ring pick up the handset If you hear a long beep tone...

Page 117: ...ing if the handset is not hung up properly Make sure the handset is seated properly in its cradle If you do not want the machine to beep disable the OFFHOOK ALARM setting 1 p 14 4 If you cannot activate reception from the extension telephone check that the REMOTE RX setting is enabled 1 p 14 7 You can change the remote receiving ID 1 REMOTE RX ID p 14 7 or disable remote receiving 1 REMOTE RX p 14...

Page 118: ... standby mode 11 Confirm that FaxOnly is displayed in the LCD If FaxOnly is not displayed press Receive Mode repeatedly until FAX ONLY MODE is displayed After a few seconds the LCD returns to standby mode The machine treats all incoming calls as fax calls It receives faxes automatically and disconnects any voice calls nThe machine does not ring when it receives a fax call If you want to be alerted...

Page 119: ...ure to set the receive mode to ANS MACHINE MODE 1 Press Receive Mode repeatedly until ANS MACHINE MODE is displayed After a few seconds the LCD changes to this display Using the FAXPHONE With an Answering Machine Follow these guidelines when using the machine with an answering machine Set the answering machine to answer on the first or second ring When recording the outgoing message on the answeri...

Page 120: ...s a fax or voice call Contact your telephone company for more information on this service You will need to subscribe to a DRP service offered by some telephone companies connect the handset to your machine Set Up Sheet When you receive a fax call The machine will ring according to the ring pattern you have chosen and receive the fax automatically When you receive a voice call The machine will ring...

Page 121: ...s Set 11 Use or to select the type of ring pattern that your telephone company assigned to your fax number You can select from the following NORMAL RING DOUBLE RING SHORT SHORT LONG SHORT LONG SHORT OTHER RING TYPE 12 Press Set 13 Press Stop to return to standby mode 12 27 DRPD NORMAL RING DRPD SELECT FAX DRPD FAX TEL AUTO SW RX MODE ECM RX ...

Page 122: ...ls on the action to take see p 13 8 n The machine s memory can store up to approximately 256 pages You can set the machine so that it does not store faxes in memory if a problem occurs during reception 1 MEMORY RX p 14 7 Once the problem is solved and the machine prints the received fax it will delete the fax from memory If the machine s memory becomes full while receiving a fax in memory you will...

Page 123: ...ialing 9 3 Documents Stored in Memory 9 4 Printing a List of Documents Stored in Memory 9 4 Printing a Document Stored in Memory 9 5 Sending a Document Stored in Memory 9 6 Deleting a Document Stored in Memory 9 8 Polling 9 9 What is Polling 9 9 Polling Receiving 9 9 Polling Another Fax Machine 9 9 Canceling Polling Receiving 9 11 Polling Sending 9 11 Setting Up the Polling Box 9 11 Scanning a Doc...

Page 124: ...ber for speed dialing 1 When you come to the step that requires you to enter the fax telephone number use the numeric buttons to enter the number up to where a pause is necessary To correct a mistake in the number press to delete the rightmost digit Alternatively press Clear to delete the entire number 2 Press Pause to enter a pause A pause entered within a number P is two seconds long For a longe...

Page 125: ...machine connects using the pulses required by your telephone line 3 When the recorded message of the information service answers press T Tone to switch to tone dialing When T Tone is pressed T is displayed in the LCD If you pressed Hook in step 1 you can pick up the handset if you need to talk to the other party 4 Use the numeric buttons to enter the numbers requested by the information service Nu...

Page 126: ...ocument in memory you can print it send it or delete it These procedures are described on the following pages Follow this procedure to print a list of documents stored in memory 1 Open the one touch speed dialing panel 2 Press Memory Reference 3 Press Set The machine prints the DOC MEMORY LIST 0046 TRANSMIT A 01 Canon TOKYO 3 12 27 21 24 0047 B CAST 01 Canon CANADA 1 12 27 21 36 A 02 Canon FRANCE ...

Page 127: ... you want to print If you are unsure of the transaction number TX RX NO print the DOC MEMORY LIST 1 p 9 4 A before the transaction number TX RX NO indicates that that document is being sent at that moment and can therefore not be selected Use or to display details of the transaction e g destination 6 Press Set 7 Press T to print the first page only or press to print all pages of the document The m...

Page 128: ...is being sent or printed at that moment and can therefore not be selected Use or to display details of the transaction e g destination 6 Press Set If you are sending a document stored in the polling box for polling sending enter the password when you have set a password then press Set 7 Enter up to 125 fax numbers you want to send to using any of the following methods One touch speed dialing Press...

Page 129: ...ghtmost digit Alternatively press Clear to delete the entire number n If you enter a wrong destination press Clear then enter the correct destination To review the destinations entered use or to scroll through the numbers 8 Press Set to begin sending To cancel sending once dialing has started press Stop then T Sending to all the destinations you specified in step 7 will be canceled You cannot canc...

Page 130: ...at document is being sent at that moment If you want to delete a document being sent follow the instructions in the LCD Use or to display details of the transaction e g destination 6 Press Set If you are deleting a document stored in the polling box 1 p 9 14 enter the password that restricts access to the polling box settings then press Set 7 Press T to delete the document If you change your mind ...

Page 131: ...nt to bear the transmission cost of receiving a document Polling Another Fax Machine Before polling another fax machine be sure to read the following The machine can only poll fax machines that support polling The document you want to retrieve must be ready to be polled on the other party s fax machine If necessary call the other party to check Call the other party and check if you require a subad...

Page 132: ...gular dialing Use the numeric buttons to enter the fax number you want then press Set You can only enter one fax number this way To correct a mistake in the number press to delete the rightmost digit Alternatively press Clear to delete the entire number n If you enter a wrong destination press Clear then enter the correct destination You cannot enter a subaddress password with regular dialing If y...

Page 133: ...s how to set up the machine s polling box so that you can scan a document into it for other fax machines to retrieve it Before setting up the polling box be sure to read the following You can set an ITU T standard password for the polling box to restrict being polled only by fax machines that have this exact password see the instructions that follow Make sure you contact the other party to inform ...

Page 134: ...settings You will need to enter this password whenever you want to change or delete the polling box settings If you do not want to enter a password ignore this step 9 Press Set twice 10 Use the numeric buttons to enter a TX password max 20 digits including A and spaces The fax machine s that will be polling your machine must have this password registered to be able to retrieve the document If you ...

Page 135: ...e polling box is deleted after it is retrieved by one fax machine OFF The document in the polling box remains in the polling box so that it can be retrieved by an unlimited number of fax machines 13 Press Set 14 Press Stop to return to standby mode Once you have set up the polling box you are ready to scan into it the document you want other fax machines to retrieve 12 27 FaxTel CHANGE DATA ON ERA...

Page 136: ...l 3 Press Polling 4 Press Set The machine scans the document into the polling box When another fax machine polls your machine the following conditions apply If you registered a password for the polling box the other party s fax machine must request the document with this exact same password If you have not registered a password for the polling box but the other fax machine requests the document fr...

Page 137: ...press Set 8 Use or to select the setting you want and press Set You can select from the following FILE NAME PASSWORD TX PASSWORD ERASE AFTER TX 9 To change the polling box settings follow the procedure from step 6 on p 9 12 If you selected DELETE FILE in step 6 7 Press Set If you registered a password to prevent unauthorized access to the polling box settings use the numeric buttons to enter it th...

Page 138: ...M SETTINGS 5 Press Set twice 6 Use or to select the setting you want You can select from the following ON Enable restriction OFF Disable restriction If you selected ON in step 6 7 Press Set twice 8 Use or to select the restriction type setting you want You can select from the following REGISTERED SENDR To allow reception from the numbers registered for speed dialing WITH SENDER INFO To allow recep...

Page 139: ...Chapter 9 Special Features 9 17 Special Features If you selected OFF in step 6 9 Press Set 10 Press Stop to return to standby mode 12 27 FaxTel DATE SETUP ...

Page 140: ...9 18 Special Features Chapter 9 ...

Page 141: ...Chapter 10 Copying 10 1 Copying Chapter 10 Copying This chapter describes how to make copies with your machine Documents You Can Copy 10 2 Making Copies 10 2 ...

Page 142: ...just the contrast see p 7 3 Currently used memory Standby to scan 3 Press Start Copy 4 Press Image Quality repeatedly until the resolution setting you want is displayed You can select from the following TEXT Suitable for most text documents PHOTO Suitable for documents that contain photographs 5 Open the one touch speed dialing panel 6 To make a reduced copy of your document use or to select the r...

Page 143: ...py to begin copying To cancel copying press Stop You may then need to open the operation panel to remove the document from the ADF 1 p 13 2 n You will be unable to make multiple copies if MEMORY FULL appears in the LCD Print send or delete any documents you no longer need to be stored in the machine s memory 1 p 9 4 then start again Also if you are copying multiple pages with many graphics separat...

Page 144: ...10 4 Copying Chapter 10 ...

Page 145: ... describes the different reports and lists you can print from your machine You will find samples of some of these reports and instructions for printing Summary of Reports and Lists 11 2 ACTIVITY REPORT 11 3 TX Transmission REPORT 11 4 MULTI TX RX Transaction REPORT 11 5 RX Reception REPORT 11 5 ...

Page 146: ... enable or disable this feature or set the machine to print a report only when an error occurs You can also set the machine to print the first page of the document under the report to remind you of the contents of the document Prints after reception of a document You can enable or disable this feature or set the machine to print a report only when an error occurs Prints after sending the same docu...

Page 147: ...43 905 795 1111 Canon CANADA 5001 AUTO RX ECM 1 OK 00 33 A 12 27 13 45 905 795 1111 Canon CANADA 0001 POLLING RX G3 0 NG 00 00 A 12 27 13 51 03 3758 2111 Canon TOKYO 0002 B CAST ECM 3 OK 01 18 A 12 27 13 53 2 887 0166 Canon AUSTRALIA 0002 B CAST ECM 3 OK 01 18 A 12 27 14 10 905 795 1111 Canon CANADA 5002 AUTO RX ECM 1 OK 00 18 A 12 27 14 16 2 887 0166 Canon AUSTRALIA 5003 AUTO RX ECM 4 OK 03 59 A ...

Page 148: ...2 14 52 FAX 123 4567 CANON 001 TX REPORT TX FUNCTION WAS NOT COMPLETED TX RX NO 0004 CONNECTION TEL 20 545 8545 SUBADDRESS CONNECTION ID Canon EUROPA ST TIME 12 27 14 59 USAGE T 00 18 PGS SENT 1 RESULT NG THE SLEREXE COMPANY LIMITED SAPORS LANE BOOLE DORSET BH25 8ER TELEPHONE BOOLE 945 13 51617 FAX 123456 Our Ref 350 PJC EAC 27 December 2001 Dr P N Cundall Mining Surveys Ltd Holroyd Road Reading B...

Page 149: ... 14 5 If you set your machine to print a report an RX REPORT similar to the one below will be printed RX REPORT RECEPTION OK TX RX NO 5004 CONNECTION TEL 905 795 1111 SUBADDRESS CONNECTION ID Canon CANADA ST TIME 12 27 14 59 USAGE T 01 59 PGS 4 RESULT OK 12 27 2002 15 02 FAX 123 4567 CANON 001 OK RECEPTION SUCCESSFUL NG SOME OR NO PAGES RECEIVED NUMBER OF PAGES RECEIVED RECEPTION DURATION RECEPTIO...

Page 150: ...11 6 Reports and Lists Chapter 11 ...

Page 151: ...ibes the steps you need to follow to keep your machine clean You will also find instructions for replacing the cartridge Periodic Cleaning 12 2 Cleaning the Machine s Exterior 12 2 Cleaning the Machine s Interior 12 2 Cleaning the Scanner Components 12 4 Replacing the cartridge 12 6 ...

Page 152: ... cleaner to clean the interior of the machine these can damage the machine s components Cleaning the Machine s Exterior Follow this procedure to clean the machine s outer casing 1 Disconnect the power cord from the machine 2 Wipe the machine s exterior with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution 3 When you are finished reconnect the power cord C...

Page 153: ...t when the machine is in use Be very careful not to touch it so as to avoid injury Be careful not to touch the black transfer charging roller since this adversely affects print quality 5 When you are finished reinsert the cartridge Hold the cartridge by its handle and insert it into the machine as far as it will go making sure that its tabs are aligned with the rails inside the machine Always hold...

Page 154: ... clean soft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth n If the scanner components are dirty the documents you send or copy will also be dirty Be sure to use a soft cloth to avoid scratching the components Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges 4 Clean the underside...

Page 155: ...he areas surrounding the separation roller shaded area in the illustration 6 When you are finished close the operation panel by pressing it down from the center Be sure to close the operation panel until it locks into place or the machine will not function properly 7 Reconnect the power cord SEPARATION ROLLER ...

Page 156: ... follow this procedure to distribute the toner evenly 1 Remove the cartridge from the machine 1 steps 1 to 4 below 2 Gently rock the cartridge from side to side a few times to distribute the toner evenly inside it Poor print quality may result if the toner is unequally distributed 3 Reinsert the cartridge into the machine 1 steps 8 and 9 p 12 8 If after following the procedure above CHANGE CARTRID...

Page 157: ...new FX3 cartridge from its protective bag Save the protective bag in case you need to repack the cartridge at a later date 6 Gently rock the cartridge from side to side a few times to distribute the toner evenly inside it Poor print quality may result if the toner is unequally distributed 7 Place and support the cartridge on a flat clean surface then gently pull on the plastic tab to remove the pl...

Page 158: ...d the cartridge by its handle and insert it into the machine as far as it will go making sure that its tabs are aligned with the rails inside the machine Always hold the cartridge by its handle 9 Use both hands to close the front cover ...

Page 159: ...aring Jams 13 2 Jams in the ADF 13 2 Paper Jams 13 3 Jams in the Paper Delivery Slots 13 3 Jams Inside the Machine 13 3 LCD Messages 13 8 Paper Feeding Problems 13 13 Printing Problems 13 14 Faxing Problems 13 15 Sending Problems 13 15 Receiving Problems 13 16 Copying Problems 13 18 Telephone Problems 13 19 General Problems 13 19 If You Cannot Solve a Problem 13 20 If a Power Failure Occurs 13 21 ...

Page 160: ...o pull the document out without opening the operation panel since you may tear or smudge the document 3 While holding the operation panel open remove the document Pull it gently in either direction If a multipage document is loaded remove the entire document from the ADF n If the paper does not pull out easily do not force it Contact the Canon Customer Care Center 4 When you are finished close the...

Page 161: ...to unplug your machine when clearing paper jams 1 Gently pull any jammed paper out of the machine as shown 2 Remove the paper stack from the multi purpose tray and reload it 1 p 2 16 nIf the paper jam occurred while a fax was being received into the machine s memory that fax will print automatically when the jam is cleared Jams Inside the Machine Follow this procedure to clear a paper jam inside t...

Page 162: ...or wrap it in a thick cloth 3 Move the paper release lever back c The fixing assembly becomes extremely hot when the machine is in use Be very careful not to touch it so as to avoid injury Be careful not to touch the transfer charging roller since this adversely affects print quality DO NOT TOUCH THE FIXING ASSEMBLY DO NOT TOUCH THE BLACK TRANSFER CHARGING ROLLER HANDLE ...

Page 163: ...ure to remove any torn pieces from the machine since these will cause paper to jam again The toner on the paper will not have been fixed to the paper yet so remove the jammed paper carefully to avoid soiling the inside of the machine Loose toner powder inside the machine may adversely affect print quality Loose toner powder can soil any surface protect yourself and your work area Remove immediatel...

Page 164: ...e machine is in use Be very careful not to touch it so as to avoid injury Top edge of the jammed paper has passed through the fixing assembly Pass the jammed paper under the roller Use both hands to carefully pull out the jammed paper Do this carefully to prevent tearing the jammed paper If you do tear it be sure to remove any torn pieces from the machine since these will cause paper to jam again ...

Page 165: ...ve the paper release lever forward 7 Use both hands to close the front cover 8 Reload paper in the multi purpose tray 1 p 2 16 nIf you are experiencing repeated paper jams it may be due to the paper you are using Tap the paper on a flat surface before stacking it in the multi purpose tray Check that the paper you are using meets the requirements for your machine 1 p 5 2 Make sure you have complete...

Page 166: ... machine to automatically redial the fax number 1 p 7 9 Try sending the document at a later time Check the fax number and dial again Contact the other party and have them check their fax machine Contact the other party to check that they are using a G3 fax machine Set your machine for your telephone line type 1 p 3 8 Contact the other party and have them check their fax machine You can try to send...

Page 167: ...is connected to an uninterruptible power supply UPS Replace the FX3 cartridge 1 p 12 6 Close the front cover Clear the document jam 1 p 13 2 Then start again Load the correct paper size 1 p 2 16 or change the PAPER SIZE setting 1 p 5 9 to match the size of the paper loaded in the multi purpose tray Make sure the subaddress and or password match the settings on the other party s fax machine 1 p 9 9...

Page 168: ...ty to check their settings Change your settings if necessary 1 pp 6 3 6 8 Clear the paper jam 1 p 13 3 then reload paper in the multi purpose tray 1 p 2 16 Use a copier to make a reduced copy of the document and then send the copy Receiving with ECM may take longer than normal receptions Turn off ECM if you need to receive quickly or if you know your local lines are in good condition 1 ECM RX p 14...

Page 169: ...sword or their fax machine does not support polling with a password Print any documents you no longer need to be stored in memory 1 p 9 5 Then start again Divide the document and send each part separately To free up space in the machine s memory print send or delete any documents you no longer need to be stored in memory 1 p 9 4 If you need more space wait for the machine to send any faxes Also pr...

Page 170: ...The number shown nnnn is a unique identification number assigned to the document you are sending or receiving The machine is sending a document and its memory is full Contact the other party to check their settings If their fax machine does not support reception with a password delete the password you have registered 1 pp 6 3 6 8 Load paper in the multi purpose tray 1 p 2 16 replace the cartridge ...

Page 171: ...the multi purpose tray Load only one type of print media Make sure you load print media that meets the requirements for the machine 1 p 5 2 Let the print media run out before refilling the multi purpose tray Avoid mixing new stock with print media already loaded Repeated paper jams occur The print media you are using may be causing the jams Make sure you load print media that meets the requirement...

Page 172: ...nt media size The print media may not be loaded correctly Make sure the print media is loaded correctly in the multi purpose tray 1 p 5 4 Printout is skewed The print media may not be loaded correctly Make sure the print media is loaded correctly in the multi purpose tray 1 p 5 4 Make sure the paper delivery slots are clear Print media jams occur You may not be using the correct paper delivery slo...

Page 173: ...er documents being sent from memory Allow time for those documents to finish sending An error may have occurred during sending Print an ACTIVITY REPORT 1 p 11 3 and check for an error code 1 p 13 8 The telephone line may not be working properly Make sure there is a dial tone when you press Hook or when you lift the handset of any external device connected to the machine If there is no dial tone co...

Page 174: ...t the Canon Customer Care Center Receiving Problems Cannot receive a fax automatically The machine may not be set to receive automatically For the machine to receive faxes automatically the receive mode must be set to FAX ONLY MODE Fax Tel Mode ANS MACHINE MODE or DRPD 1 Chapter 8 If you have set ANS MACHINE MODE confirm that an answering machine is connected to the machine and that it is turned o...

Page 175: ...party s fax machine may not send the CNG signal that tells your machine that the incoming call is a fax call Some fax machines cannot send this signal In such cases you will have to receive the fax manually 1 p 8 6 Cannot receive a document manually You may have disconnected the call by pressing Start Copy or dialing the remote receiving ID after hanging up Always press Start Copy or dial the remo...

Page 176: ...ty s fax machine may not support ECM If this is the case the document is received without ECM ECM may be disabled Make sure ECM on your machine is enabled 1 ECM RX p 14 7 Contact the other party to check if ECM on their fax machine is enabled Errors occur frequently while receiving The telephone lines may be in poor condition or you may have a bad connection Lower the reception speed 1 RX START SP...

Page 177: ... make sure the power strip is plugged in and turned on The handset or extension telephone cord may be defective Check the cord by substituting with another cord General Problems Machine has no power The power cord may not be plugged in securely Check that the power cord is plugged securely into the machine and into the wall outlet 1 p 2 9 If the machine is plugged into a power strip make sure the ...

Page 178: ...ted warranty c If the machine makes strange noises emits smoke or strange smells unplug it immediately and contact the Canon Customer Care Center Do not attempt to disassemble or repair the machine yourself If you contact the Canon Customer Care Center make sure you have the following information ready Product name FAXPHONE L75 Serial number on the label located at the back of the machine Details ...

Page 179: ...ugh the extension telephone connected to your machine When power is restored your machine automatically prints a MEMORY CLEAR REPORT that lists the documents that were deleted from memory as a result of the power failure nIf the cartridge is empty or there is no paper in the multi purpose tray when power is restored the LCD displays CHANGE CARTRIDGE or LOAD PAPER In these cases the MEMORY CLEAR RE...

Page 180: ...13 22 Troubleshooting Chapter 13 ...

Page 181: ...ne and explains how to access them Understanding the Menu System 14 2 Printing a List to Check the Current Settings 14 2 Accessing the Menus 14 3 USER SETTINGS Menu 14 4 REPORT SETTINGS Menu 14 5 TX Transmission SETTINGS Menu 14 6 RX Reception SETTINGS Menu 14 7 PRINTER SETTINGS Menu 14 8 POLLING BOX Menu 14 9 SYSTEM SETTINGS Menu 14 10 ...

Page 182: ...mation 1 p 3 5 Follow this procedure to print the USER S DATA LIST 1 Open the one touch speed dialing pane 2 Press Report 3 Use or to select USER DATA LIST 4 Press Set The machine prints the USER S DATA LIST The sender information is shown at the beginning of the list The current settings of the machine are listed after this USER S DATA LIST 1 USER SETTINGS MACHINE TELEPHONE 123 4567 MACHINE NAME ...

Page 183: ... under the menu you selected 6 Refer to the appropriate table 1 following pages and use these guidelines to select and register settings Use or to scroll through the settings To register a setting or access sub settings press Set To return to a previous level press Data Registration For your settings to be registered be sure to press Set after making a selection or entering information If at any s...

Page 184: ... Selects the prefix for the machine number 1 p 3 5 Selects the scanning contrast 1 p 7 3 Enables disables the off hook alarm that alerts you that the handset is not seated properly in its cradle Sets the volume of the machine sounds Selects the ring volume when the machine detects a voice call Selects the keypad touch beep volume Selects the error alarm volume Selects the line monitor volume sound...

Page 185: ... of the first page of the fax under the report Enables disables automatic printing of an RX reception REPORT 1 p 11 5 OUTPUT NO No report is printed PRINT ERROR ONLY Prints a report only when a reception error occurs OUTPUT YES Prints a report every time you receive a document Enables disables automatic printing of an ACTIVITY REPORT after every 20 transactions 1 p 11 3 PRINT ERROR ONLY OUTPUT YES...

Page 186: ...f redial attempts Selects the time interval between redial attempts Enables disables automatic scanning of documents after the fax number is entered ON Scanning begins automatically five seconds after entering the fax number 10 seconds if sending to multiple fax numbers OFF Scanning does not start automatically You need to press Start Copy to begin scanning ON OFF 2 SEC 1 to 15 ON OFF 2 TIMES 1 to...

Page 187: ...ings for a specified time If you select ON above this setting selects the length of time the machine rings before switching to fax receive mode Enables disables remote receiving If you select ON above this setting selects the remote receiving ID Enables disables reception of a document in the machine s memory when a problem occurs Enables disables printing of the reception date and time transactio...

Page 188: ...CHANGE CARTRIDGE displayed in the LCD RX TO MEMORY Stops printing and received faxes are stored in memory KEEP PRINTING Ignores the warning and keeps printing the entire document This setting is convenient when you do not have a new FX3 cartridge at hand Note however that when you select this setting the machine will not receive the document in memory when the cartridge is completely empty Once yo...

Page 189: ...document is deleted from memory once it is polled or continues to be stored in memory ON Document is deleted from memory after it is polled OFF Document remains in memory after it is polled Changes the polling box settings 1 p 9 14 Enters the password if registered to access the polling box settings Deletes the polling box settings 1 p 9 14 Enters the password if registered to access the polling b...

Page 190: ...e of the LCD messages settings and reports Selects the speed at which the machine starts transmitting Selects the speed at which the machine starts receiving Sets the daylight saving time 1 p 3 9 If you select ON you can select additional sub settings OFF ON MM DD YYYY DD MM YYYY YYYY MM DD ENGLISH FRENCH SPANISH PORTUGUESE 33600bps 14400bps 9600bps 7200bps 4800bps 2400bps 33600bps 14400bps 9600bp...

Page 191: ...Appendix A Specifications A 1 Specifications Appendix A Specifications This appendix lists the machine s main specifications General Specifications A 2 Printer A 2 Facsimile A 2 Copier A 3 Telephone A 3 ...

Page 192: ... Paper Handling Automatic feed Print Media Size and Weight 1 p 5 2 Recommended Print Media 1 p 5 4 Print Speed Approx 6 pages minute Print Width Max 8 2 in 208 mm Resolution 600 600 dpi Printing Cartridge FX3 cartridge Toner Saver Approx 30 to 40 reduction in toner consumption Facsimile Applicable Line Public Switched Telephone Network PSTN Compatibility G3 Data Compressing System MH MR MMR Modem ...

Page 193: ... redialing Pause button Redial button Networking Sequential broadcasting Max 125 destinations Automatic reception Automatic fax tel switchover Delayed transmission Max 125 destinations Polling transmission Polling reception Remote reception by telephone Default ID 25 Non ring reception ECM deactivation DRPD Distinctire Ring Patter Detection ACTIVITY REPORT after every 20 transactions Non delivery ...

Page 194: ...A 4 Specifications Appendix A ...

Page 195: ...etting options for 7 10 7 11 B Broadcasting sequential 7 12 7 13 BUSY NO SIGNAL message 13 8 Button See individual button names C CALLING VOLUME setting 14 4 Canceling polling receiving 9 11 receiving 8 12 redialing 7 9 7 10 sending 7 8 Cartridge 2 3 compartment 2 11 installing 2 13 to 2 15 replacing 12 6 to 12 8 CHANGE CARTRIDGE message 12 6 13 8 13 9 CHANGE DATA setting 9 15 14 9 CHECK COVER mes...

Page 196: ...2 12 7 14 7 16 7 17 DELETE FILE setting 9 15 14 9 Deleting document in memory 9 8 document set for delayed sending 7 17 polling box settings 9 14 9 15 Delivery paper See Paper delivery Destination labels 6 7 6 15 Dialing coded speed dialing See Coded speed dialing group dialing See Group dialing methods 7 4 one touch speed dialing See One touch speed dialing regular 7 4 special 9 2 9 3 speed See S...

Page 197: ... 7 1 8 Handset attacching to your machine 2 7 connecting 2 8 manual sending via 7 6 7 7 Hook Button 2 12 6 17 7 6 9 3 HORIZ VERTICAL setting 14 8 I Image Quality button 2 12 7 2 10 2 INCOMING RING setting 14 7 INSIDE IMAGE setting 14 4 Installing toner cartridge 2 13 to 2 15 J Jack 2 8 Jams clearing 13 2 to 13 7 in ADF 13 2 in paper delivery slots 13 3 inside machine 13 3 to 13 7 paper 13 3 to 13 ...

Page 198: ...11 capacity 5 2 cover 2 4 2 6 2 11 loading paper in 2 16 to 2 18 MULTI TX RX Transaction REPORT 11 5 description 11 2 sample 11 5 MULTI TX RX REPORT See MULTI TX RX Transaction REPORT N NO RX PAPER message 13 11 NO TEL message 13 11 NORMAL RING setting 8 11 NOT AVAILABLE message 13 11 Number entering 3 2 3 3 mode 3 2 3 3 Numeric buttons 2 12 3 2 O OFFHOOK ALARM setting 14 4 One touch speed dialing...

Page 199: ...s cannot solve 13 20 copying 13 18 document 4 2 general 13 19 multipage document 4 3 paper feeding 13 13 printing 13 14 receiving 13 16 to 13 18 receiving in memory when 8 12 sending 13 15 13 16 telephone 13 19 PSWD POLL REJECT message 13 11 PSWD TX REJECTED message 13 11 Pulse dialing setting for 3 8 switching temporarily to tone dialing 9 3 Q Quantity document 4 2 envelopes 5 2 paper 5 2 transpa...

Page 200: ...asting 7 12 7 13 Serial number machine 13 20 Set button 2 12 14 3 Settings See also individual setting names printing list of 14 2 SETUP FILE setting 9 12 14 9 Shipping materials removing 2 5 SHORT LONG SHORT setting 8 11 SHORT SHORT LONG setting 8 11 Size document 4 2 envelopes 5 2 paper 5 2 5 9 5 10 transparencies 5 2 Space button 2 12 3 3 Special function buttons 2 12 See also individual button...

Page 201: ...ng 9 12 14 9 TX REPORT See also TX Transmission REPORT setting 14 5 TX SETTINGS menu See TX Transmission SETTINGS menu TX START SPEED setting 14 10 TX TERMINAL ID setting 14 4 TX RX CANCELLED message 13 12 TX RX NO nnnn message 13 12 TX RX NO nnnn SCANNING P nnn MEMORY FULL message 13 12 Type conventions 1 5 U UNIT NAME setting 3 7 14 4 UNIT TELEPHONE setting 3 6 14 4 Unpacking machine 2 3 to 2 5 ...

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