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4-12
Printing Problems
Nothing prints.
Q
Is the power cord plugged in securely?
A
Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.
Q
Have you removed the plastic seal from the
toner cartridge?
A
Make sure you remove the seal from the cartridge.
(See “Install Cartridge,” in the Starter Guide.)
Q
Is the cartridge out of toner?
A
Replace the toner cartridge. (See Chapter 8,
“Maintenance,” in the Basic Guide.)
Printout does not match paper size.
Q
Does the size of paper loaded in the machine
match the paper size setting?
A
Load the correct-size paper or change the paper
size setting. (See Chapter 3, “Print Media,” in the
Basic Guide.)
Printout is skewed.
Q
Is the paper loaded correctly?
A
Make sure the paper is correctly loaded in the
machine. (See “Load Paper,” in the Starter Guide.)
A
Make sure the paper delivery slot is free of
obstructions.
